Office Manager Jobs

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Location: Hybrid - Minimum one day per week from Nottingham office. Remaining time can be home based, or office based.

What will you do:

As Services Co-Ordinator, you will take the lead on two of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and hotel grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will work alongside colleagues within the wider Services Department to provide exceptional co-ordination and administrative support, to some of our direct services, including training and our network of local independent Headway charities and volunteer led branches.

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

• Closing date: Wednesday 14th August.
• Interviews: Wednesday 21st and Thursday 22nd August.

Operations Officer 

The Clean Air Fund is looking to recruit a Operations Officer to join their Finance & Operations team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

As a Operations Officer with Clean Air Fund you would help to support the delivery of exceptional operational support to the organisation. The post holder acts as a key implementer across a number of key operational areas and manages relationships with several suppliers and partners.

To be successful in this role you will have; 

• Experience of providing operational support in a fast-paced environment with exceptionally high standards, not necessarily in a traditional office environment but with clearly articulated transferable skills. 
• Experience of project management with an emphasis on strong follow through from start to completion. 
• Experience in the confident administration of the full Microsoft suite, including SharePoint and OneDrive.
• Experience in basic ICT administration and comfortable providing troubleshooting support for basic ICT issues.
• Ability to work at pace, juggle competing demands effectively and manage own workload and priorities. 

For more information on this role, as well as the full person specification please see the job description

• Closing date – 07/08/2024
• 1st interview date - 21/08/2024 - 22/08/2024
• 2nd Interview date - 26/08/2024 and 27/08/2024
• Salary – £33,600-39,899 gross per annum 
• Type of employment - Full Time, Permanent 
• The role will be based in Clean Air Fund’s offices (London). Applicants must be entitled to work in the location they have applied for (UK).  Clean Air Fund cannot support visa applications.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Job Title: Office Manager

Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)

Days: Monday to Friday

Contract: Permanent

Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role

Salary: £24,529 per annum

Reports to: Day Centre Leadership Team and Executive Team

Purpose of Role:

We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.

We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.

Benefits:

• A vibrant workplace where no day is ever the same
• An experienced and supportive leadership team
• A friendly hypo-allergenic office dog to play with
• Kind and caring colleagues who work as a team
• A great employer’s pension contribution
• A cycle to work scheme
• An employee shopping benefits scheme
• An employee assistance programme (EAP)

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

The JD and PS are really important, so please do read them carefully to help you complete your application. 

The Tropical Biology Association is looking for an office manager to assist in the running of the TBA office in Cambridge, administer TBA’s training courses, and support the executive director.  The Tropical Biology Association is a small and dynamic NGO based in the David Attenborough Building with a sister office in Nairobi, Kenya. TBA runs a variety of courses that build the capacity of conservation leaders throughout the world.

PERSON SPECIFICATION

Educated to A level standard
Good knowledge of Excel, Word and other office software
Excellent organisational and administrative skills
Excellent communication skills
Ability to use own initiative and judgment
Ability to work independently as well as part of a small team
Flexible approach to managing high workload with multiple tasks in a changing environment
Good interpersonal skills, diplomatic and able to work well with people
Experience of office management and administration
Experience of spreadsheet packages and of book-keeping and tracking budgets
An interest in conservation or education is desirable. Applicants must have the right to work in the UK

The responsibilities of this role include:

Administration of the field courses and training workshops
Book-keeping and finance
Reports and communications 

For more information about the dutieis and responsibilites please check out the attached Job Description PDF.

Job based in Cambridge, UK office (not remote working).

Applicants must have the right to work in the UK.

Office Manager

Hours: 25 hours per week, working Monday to Friday.

Salary: £18,244 - £20,946 per annum based on 25 hours, with a full-time equivalent of £27,000 - £31,000 per annum (based on 37 hours).

Place of work: Working from CASBA Offices in Selly Oak. With the agreement of your line manager, you may work from home and other suitable places, on occasion.

About the Organisation

Our client is an advocacy charity in the south Birmingham area. They make sure the voices of people with disabilities are heard and their rights are recognised. They empower people with disabilities to speak up for themselves or advocate on their behalf when needed. Their team are passionate about the difference we make and are now looking for a highly organised and detail-oriented Office Manager to join their team.

What they are looking for

They are looking for an enthusiastic, confident, and highly organised Office Manager to play a vital role in our day-to-day office operations.  You will need to have exceptional organisation skills and the ability to put processes in place that are streamlined and structured.  You will take ownership of our CRM ensuring it is set up correctly and working efficiently. You will prepare agendas, attend and accurately record the minutes of any meetings. Using your organisational and planning skills you will arrange staff and trustee away days, development days and strategy days ensuring they run smoothly. You will provide support to the HR function leading on administrative tasks relating to the recruitment and induction of new staff, mandatory training, Right to Work / DBS checks, as well as supporting their health and safety and lone working procedures. You will also provide line management support to an Administration Assistant ensuring they are motivated and perform to the best of their ability. To undertake this role effectively you must have experience in a senior administration or PA type role, be able to use a wide range of modern IT systems and packages to an intermediate / advanced level. You’ll need to be able to learn new systems quickly, have a high degree of accuracy and organisational skills, and enjoy supporting others.

About the person

You will have:

• Previous experience in a senior administrative/office manager role, preferably in a fundraising or non-profit environment

• Previous experience of line management

• Experience of HR and Health and Safety is highly desirable

• Strong organisational and time-management skills

• Excellent written and verbal communication skills, with the ability to adapt your communication depending on the needs of the person

• Excellent numerical skills, with a high level of attention to detail and a commitment to accuracy

• Ability to work independently and collaboratively

• Passion for the mission and their vision

Why them

This is an exciting time to be joining them, they have an ambitious five-year plan, they moved to fully accessible offices and rebranded last year and have many exciting projects and partnerships on the horizon.

Citizens are at the heart of their work and they are making an amazing impact in their local community. Join them to be part of it. What they offer They offer a generous holiday allowance (up to 30 days plus Bank Holidays), entitlement increases with service. Pension contributions.

Equal Opportunities

They are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities. They are dedicated to creating a workforce that is a true reflection of the communities they serve. If you are disabled, have the skills, and or the experience to do the job, then they would love to meet you for an interview.

To Apply

Please click apply now to complete the short application form and to submit your CV.

You may also have experience in the following: Office Manager, Administration Manager, EA, Executive Assistant, PA, Personal Assistant, Office Team Leader, Office Supervisor, Administrator, Admin Assistant, Office Administrator, Office Assistant, etc.

REF-215 434

People Operations Manager

2 year fixed-term contract

Based in Stanmore. Hybrid role - 3 days office based

Are you passionate about shaping a thriving workplace culture? Do you have a knack for developing and leading high-performing teams? Do you want to be part of a team where you'll find unwavering support combined with the autonomy and flexibility to excel in your role? If so, we have an exciting opportunity for you to join Norwood as People Operations Manager!

We are at a pivotal moment, having recently begun to develop a more impactful and high performing People and Culture department, enabling Norwood to successfully achieve its strategic priorities at a time of change and opportunity for us. Our People and Culture department is at the heart of this transformation, dedicated to creating a supportive and engaging workplace for our Norwood team and the people we support. As we embark on this new chapter, we are seeking a talented and proactive People Operations Manager to help us build and lead our newly formed People Operations Team. 

As People Operations Manager, you will be responsible for the development and management of our new central people administration team. You will play a crucial role in ensuring that our people and culture services are comprehensive, customer focused, and demonstrate a commitment to excellence and enhancing the employee experience. 

Key Responsibilities:

• Develop the new People Operations team, by reviewing and implementing new processes, workflows and ways of working
• Lead, coach and mentor the People Operations Team, fostering a culture of continuous improvement and professional growth
• Ensure the delivery of a streamlined and efficient people and culture service that enhances the reputation of the department across the organisation
• Work closely with the People and Culture Management team to develop and implement a new people and culture strategy
• Utilise data and analytics to identify trends and provide insights that drive continuous improvement in our people and culture practices
• Provide support for strategic people and culture projects

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• Generous annual leave entitlement
• Opportunities for continuous learning and career development
• Hybrid work arrangement
• 1pm finish on a Friday
• Unlimited access to staff referral scheme

This is a unique opportunity to be at the forefront of our transformation, contributing to the development of a thriving, values-based workplace. If you are a people-centred with a strong commitment to improving culture and the employee experience, we would love to hear from you! Please press apply and our Recruitment Team will be in touch.

Closing date is 9th August 2024. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About us:

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. influencing local policy through community engagement activities, 

3. improving carer wellbeing and

4. connecting carers to each other and to support and training opportunities through our services. 

About the role:

We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.

The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.

About you

As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.

The post holder will:

• Work collaboratively and have excellent communication skills. 

• Be organised, self-motivated and able to manage your time effectively

• Have the ability to solve problems effectively and make decisions in the face of competing priorities

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Holiday pay and pension

• An Employee Assistance Programme

• Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.

Closing date: 9am Friday 9th August

Interviews:  Thursday 15th August at 336 Brixton Road

In the role of Personal Assistant (PA) you will work alongside the Senior Leadership Team and the Board of Trustees as they lead Church Army forward. You will be a trusted and valued colleague who will help the CEO to make the most impact with their time by managing a busy diary, multiple projects and tasks with a flexible approach to the role and an ability to respond to needs as they present.

Initially, you will be working with the interim CEO, Jude Davis. Church Army are currently recruiting for a new permanent CEO which is why we are recruiting for a new PA now so that they can learn about the role and get settled in so that when the new CEO is appointed you will be able to support them from their first day in the role.

MAIN RESPONSIBILITIES:

• To provide a highly efficient and confidential administrative service to the CEO.
• To coordinate events and meetings that sit within the CEO’s Office.
• To optimise the working potential of the Chief Executive Office team through the effective organisation of time, information and resources.
• To provide a highly efficient and confidential administrative service to the Board of Trustees.
• To liaise when required with the CA Patron and patrons of individual projects.
• To provide a highly efficient and confidential administrative service to the President and Vice Presidents.

KNOWLEDGE, SKILLS & EXPERIENCE:

• The successful candidate will have:
• Experience of diary management of senior colleagues.
• Strong interpersonal skills to be able to deal with a range of people and positions on the phone and face to face.
• Ability to maintain confidentiality and discretion.
• Basic knowledge of GDPR.
• Confidence in using IT.
• Excellent time management and organisational skills.
• Initiative and the ability to work independently.
• The ability to stay calm under pressure.
• Minute taking skills, or willingness to learn effective minute taking skills.

BENEFITS:

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

• WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
• LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
• Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
• Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
• Annual Leave: 25 days plus Bank Holidays (total 33 days)

Occupational Requirement: None. However, due to the nature of this post we do require the successful candidate to be in sympathy with, and have respect for and behave in a way that reflects, Church Army vision, values and ethos.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Crowthorne, Berkshire

£26,390 per annum

35 hours 

Are you looking for a rewarding and impactful role using sports within social care?

Norwood is currently recruiting a full time Physical Activity Lead to join the Complimentary services team within the Ravenswood Sports and Physical Activity Team. We offer sessions for Adults with Physical and Learning Disabilities, all within a semi-rural residential village environment in Crowthorne. This role is to manage a small team to deliver the sports and physical activities provision. This involves working closely with the Physical Activity Practitioners in conjunction with other professionals when required. To deliver and plan wellbeing and physical activity programmes, in response to the needs of the people we support in the village. This can be facilitating group and 1:1 sessions, to provide a person centred service. Consisting of health walks, bike club, rebound therapy on the trampoline and guided sessions within the hydrotherapy pool.

This candidate ideally is to be qualified to deliver sports sessions, develop sports programmes and has experience of managing a team. Full training will be provided and support to fulfil the role. The Physical Activity Lead role will also include varied administrative duties such as invoicing, keeping health and safety records up to date and liaising with external service providers. We offer a flexible and friendly working environment with a competitive remuneration and benefits package.                                                                                                                                  

This is a fantastic opportunity to make a big difference within a small and committed team of professionals.

Have you experience;

• Working in a health care setting supporting adults with learning disabilities and autism.
• Have knowledge of sports and physical activity programmes.
• A competent swimmer and able to support less able bodied individuals within the pool.

Have you;

• A positive attitude towards people with disabilities and the benefits of physical activities.
• Able to work collaboratively in a multi-disciplinary team.
• A high level of commitment and enthusiasm.
• A confident and outgoing demeanour.
• A commitment to equal opportunities for all.
• A positive force for good.

Why Norwood?

• Pension Scheme
• Excellent Career Progression Pathway
• Employee Assistance Programme
• An organisation which offers great core values

Adult Services Manager (Maternity Cover)

21 hours per week

Teddington

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given. This role is to cover the Maternity Leave of the current Manager and will be up to 12 months.

Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads.
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be an HR practitioner looking for a new management challenge away from the corporate world.
• You may have worked for a local authority, but are looking for more autonomy and flexibility.
• You may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
• Provide support to the DP team leads to resolve complex DP HR management issues around the area of employment law.
• Support the team leads in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Provide performance data to finance for invoicing purposes.
• Report quarterly to the commissioners and the Ruils Board of trustees.
• Work with the DP team leads and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets.
• Report as required to the commissioners and the Ruils Board of trustees.
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive CEO and a great team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• Cycle to work scheme
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life; training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

Closing date for applicants: 30th August 2024

Interviews will be held the following week.

We are seeking an experienced and dynamic Business Manager to oversee the day-to-day operations of the CIC delivering the business support services which underpin the strategic growth of our organisation.

The Business Manager will be responsible for financial management, operational efficiency, HR, and ensuring compliance with relevant regulations. This role requires a proactive individual with excellent leadership, communication, and organisational skills.

Key Responsibilities:

Operational Management:

• Oversee daily operations, ensuring services are delivered efficiently and effectively

• Develop and implement operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and  all relevant regulations and legal requirements.

• Oversee programme administration processes to ensure the efficient management of these areas

• Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis of Appeer operations for regular review by the CEO and Board

• Ensure all necessary IT software, hardware and resources across the organisation are implemented and managed well, securely and up-to-date.

Financial and Funding Management:

• Oversee financial reporting, including monthly management accounts, and ensure compliance with financial regulations with Financial Manager

• Support the Board of Directors and Finance Committee with financial reporting, analysis and financial and sustainability strategy development for the organisation with Financial Manager

• Identify and pursue funding opportunities, including grants, donations, and partnerships; manage funding relationships and grant monitoring and reporting with CEO and internal staff

• Manage external supplier contracts and relationships: ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation

HR Management:

• Oversee the management of HR across the organisation, advising on the strategic recruitment, management and development of staff and volunteers

• Responsible for the coordination of recruitment, induction and training of new recruits

• Provide ‘business partner’ HR support to Line Managers

• Coordinate Appeer’s process of regular performance and reward reviews and coordinate a programme of ongoing training and development opportunities

• Ensure compliance with HR policies and employment legislation and that employment contracts and the Employee Handbook are kept under ongoing review

• Ensure best practice delivery of  employment practices in line with Appeer’s values

• Line manage the Admin Officer, Finance Manager and Designated Safeguarding Lead

Strategic Planning:

• Work with the CEO to develop and implement the Appeer CIC’s strategic plan

• As a member of the senior leadership team, support the CEO and board in organisational strategy development

• Identify opportunities for growth and development of services

• Foster relationships with key stakeholders, including clients, funders, community partners

Compliance and Risk Management:

• Ensure Appeer complies with all relevant regulations and legal requirements.  Manage risk, including health and safety, data protection, complaints and safeguarding. Communicate relevant policies and procedures to staff, families and service users (as appropriate)

• Work with the CEO/Engagement Manager to ensure that Appeer CIC fulfils its duties and responsibilities associated with internal and external contracts and agreements

• Act as Appeer’s Data Controller for GDPR purposes

• Maintain the organisation’s Risk Register and coordinate a formal quarterly review  and report to the CEO

• Maintain accurate records and ensure robust reporting mechanisms are in place

• Act as the channel of communication with Appeer’s insurers and, legal advisers when issues arise, keeping the CEO and Board informed as necessary

About APPEER

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.   Over the past 5 years our founder and current CEO has taken the vision of creating a community where autistic girls and women can connect from a small, passionate team into a robust and impactful organisation.

We provide  In Person and Online Activity groups and programmes, Alternative Provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision.

We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving over 400 beneficiaries a year. 

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role
 by 5pm on 12th August 2024.  Interested candidates are encouraged to submit early applications as the application window may close sooner than 12th August 2024 if a suitable candidate is found.

Appeer is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Claire Livingston who may arrange a conversation with the CEO or a director with you.

The Foundation of Nursing Studies (FoNS) is seeking an enthusiastic, motivated individual to join our growing team. We are a small, agile team and need someone who enjoys working flexibly on a range of topics.​ ​

Main Job Purpose: Administrative support to FoNS team, CEO and Board of Trustees

Responsible and professionally accountable to: Programme Manager

Hours of Work: 35 hours per week (either full days or flexible hours)

Terms of Employment: Substantive. 3 months’ probation period. Hybrid working with a requirement to attend the office in central London at least 3 day per week.

Holiday: 25 days per year + Public Holidays + additional paid leave days for Christmas closure

Pension: A maximum of 8% employer’s contributio

1. Office Management

• ​Build and maintain good rapport with internal and external colleagues. 
• Balance the urgent and important work that needs to be achieved.
• Assist with the management of the physical office space, equipment management, liaison with our landlord and attends of the quarterly Health and Safety committee.
• Assist with the administrational needs and priorities of FoNS and supports the team, CEO, Chair and trustees.
• Provide a point of contact with HR company and ability to manage a HR dashboard.
• To liaise with our IT providers to help troubleshoot IT issues.
• Adhere to data protection and GDPR standards.

       2. CEO Administration Support

Supporting the Chair and CEO with specific administration duties including the following: -

• Assist the CEO with the Company Secretary role and requirements.
• Aid the CEO and Chair with internal and external communications.
• Diary management for CEO and the Chair.
• Organise meetings for FoNS staff and board.
• Minute taking for Board and other meetings

     3.Programme Support 

• To provide social media and communications support where needed
• To be part of the Resilience-based Clinical Supervision programme team.
• Support the team to plan and organise events, taking an active role in event preperation.
• Support FoNS team with general administration as required.

This list of duties is not exhaustive and is subject to change with discussion.

      4. Specific Attributes Required

• Understands the challenges and benefits of working in a small and agile team.
• Has the confidence to ask for support.
• Brings discretion and confidentiality to the role. 
• Enjoys working flexibly, quarterly late days/ for board meetings.
• Ability to keep track of many parallel pieces of work and deal with interruptions.