Office manager jobs

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re currently looking for a Data Manager on a fixed term basis for 12 months, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing? 

The role oversees: 

• Creation and management of Data governance frameworks 

• Creation and management of Data quality controls and lifecycle management 

• In collaboration with a data warehouse management partner, to design and implement Data ingestion, modelling, warehousing and reporting, using a data discovery audit carried out in 2025

• Vendor delivery and technical oversight 

• Organisation‑wide data literacy and cultural change 

• This includes managing risks; ensuring GDPR and security controls are applied, and enabling teams across all directorates to make informed, data‑driven decisions

Projects you work on may include: 

• Delivery and optimisation of the outsourced data warehouse, including Snowflake architecture and Azure hosting

• Implementation of data ingestion pipelines with a data warehouse partner using tools such Fivetran and transformation workflows using Medallion and Kimball principles

• Establishment of the organisation‑wide data governance model, including catalogues, lineage, role‑based access controls and quality metrics

• Supporting directorates with reporting needs using Power BI and improving data consistency

• Through the use of training partners; upskilling staff and embedding a sustainable data‑driven culture through training and champions

Who will I work with? 

• The outsourced data warehouse supplier team (data engineers, architects, analysts) 

• Internal stakeholders across all five IOP Directorates to support consistent data governance and quality

• IT colleagues including the IT Manager, Infrastructure Engineer, Salesforce Product Manager, AV Technician, and Application Change & Risk Manager

• Project Managers and governance leads to ensure alignment with strategic objectives, compliance, and risk standards

Ideally, we hope you’ll apply if your skills include: 

Essential Criteria 

• Strong understanding of data warehousing, ETL/ELT processes, data modelling (Kimball), and Medallion architecture 

• Demonstrable experience managing vendors delivering hosted or managed data warehouse solutions

• Ability to establish and maintain robust governance frameworks, data catalogues and security models

• Excellent communication skills and ability to work with non‑technical stakeholders

• Strong analytical and problem‑solving skills

 Nice to have 

• Experience with Snowflake, Azure, Fivetran (or similar), Power BI, CI/CD and Infrastructure as Code

• Familiarity with GDPR and data security standards

• Certification in Data Governance (e.g., DAMA) or evidence of continued professional development

• Experience embedding culture change or delivering organisation‑wide training 

• Understanding of IOP’s mission and the importance of physics for public benefit 

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust‑based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in‑person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in‑person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

Age UK is seeking a Senior Statutory Funding Manager to play a pivotal role in shaping and growing our statutory income-fuelling our mission to improve the lives of older people across the country.

In this exciting role, you'll take the lead on securing and managing national contracts and grants from central government, national lottery funders, and public sector bodies. You'll collaborate with a range of stakeholders to transform a funding stream that has been underperforming through a lack of resourcing and a challenging market but one that is now a strategic priority and has the potential to become a major source of income for the organisation.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 4L

Last date for applications Monday 9^th March 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience in securing six and seven figure statutory contracts or grants for charities. (A, I)
• Experience of managing relationships with key individuals from public sector bodies. (A, I)
• Experience managing individuals or teams, providing excellent leadership and people management skills. (A, I)

Skills and knowledge

• Strong understanding of statutory funding processes, including commissioning and procurement. (A, I)
• Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. (I, T)
• High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. (I)
• Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. (A, I)
• Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. (I, T)
• Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising (A,I)
• Sound administration skills, including a good working knowledge of MS Office products and databases. (I)

Personal attributes

• A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. (A, I)
• Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. (I)
• Has an entrepreneurial approach - makes things happen, links with others, thinks outside the box, spots where new opportunities can be created, and then delivers at pace (I)
• Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. (A, I)
• Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. (I)
• Excited by the challenge of developing and growing statutory fundraising - currently an underdeveloped fundraising steam for Age UK. (I)

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of working with local statutory commissioners. (A, I)
• Experience in project management, reporting and analysing results. (I)

Skills and knowledge:

• Knowledge of new digital tools, including AI, that can support efficient and effective statutory fundraising (I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

This role serves as a strategic lead in the fight against authoritarianism and the rise of the far-right. You will navigate interventions of high political sensitivity, tackling systemic issues such as the defence of protest rights, the protection of marginalised communities, and the pushback against state overreach. By bridging the gap between technical legal strategy and digital mobilisation, you will design impactful campaigns that challenge democratic backsliding, drive vital donations, and defend fundamental civil liberties through rigorous project management and compelling storytelling.

What we're looking for

• Campaigning & Journalism: Experience as a strategic advocate or campaigner, with a track record of identifying cases that highlight consumer detriment
• Thematic Expertise: Experience navigating the political and legal sensitivities of campaigns related to Reform action, protest rights, Palestine and challenging the rise of the far right
• Project Management: Experience managing multi-faceted projects, ideally coordinating between different specialisms (e.g., legal, tech, and comms)
• Digital Mobilisation: Experience helping to develop and implement digital campaign strategies that have raised income, grown lists, or secured change
• Political & Economic Awareness: A keen understanding of the political landscape, particularly focused on party politics, protest and civil rights

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
• See our website for more about what we do

Key Details

Salary: £53,700 per annum with generous benefits including 25 days annual holiday plus public holidays, non-contributory pension scheme, private medical health insurance, life assurance, and flexible/hybrid working

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Redirect to recruiter" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website

About the role:

Ready to lead services that help people truly move forward — not just move on?

As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.

Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.

You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.

This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.

About you:

• You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
• Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
• Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
• Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
• Can build trusted relationships with local authorities and partners while holding performance and accountability
• Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 15th March at midnight

Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

Introduction to Action Duchenne:

Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.

Main Purpose of the Role:

To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.

Key Responsibilities

• Governance and Compliance
  • Maintain and update governance policies and registers, and development of Standard Operating Procedures.
  • Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
  • Monitor compliance with charity law, GDPR, and other regulatory requirements.
  • Coordinate annual policy reviews and ensure staff adherence.

• Risk and Audit
  • Maintain and update the organisational risk register for quarterly Board review.
  • Support internal audits and external compliance checks.
  • Develop and implement risk mitigation strategies.

• Operational Efficiency
  • Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
  • Support budget monitoring and reporting in collaboration with Finance.
  • Oversee contract management and supplier compliance.

• Reporting and Data
  • Prepare governance and operational reports for the CEO and Board.
  • Ensure accurate documentation and record-keeping for governance purposes.
  • Be the organisation’s Data Protection Officer.
  • Minute team meetings.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.

Are you a volunteering or alumni relations professional looking for your next challenge? Do you have a passion for engaging volunteers and for bringing people together? Are you looking to develop your career at a prestigious organisation?

We are looking for an International Engagement Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the University and the Development and Alumni Relations Office (DARO). The post holder will deliver volunteer and engagement opportunities in key markets including China, India, Hong Kong, USA, Dubai, and many others, and will join nine other volunteering professionals as part of the wider team. The role will be responsible for developing a range of volunteering opportunities for international alumni, which support Birmingham 2030 targets around graduate employability, student recruitment, student experience, research and influence. You will be responsible for growing the number of international alumni volunteers and reporting on the impact of your work internally. 

A key component of this role will be developing relationships with colleagues across the University to include alumni engagement and volunteering across the University’s international strategic themes. The International Engagement Manager role will be a point of contact for international matters into the Development and Alumni Relations Department amongst other University departments, including International Student Recruitment, Birmingham Global and Careers Network. As the lead on international engagement activity for the department, you will be expected to travel overseas for events and alumni activity in key strategic regions.

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. 

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone

Help keep our day centre and night shelter for people experiencing homelessness run smoothly and effiiciently. 

About the role 

The Operations Coordinator will play an important role in the smooth running of the day centre and night shelter. Working with the Operations Lead, the post holder will secure a diverse and active cohort of volunteers able to fill all the necessary shifts, ensure the building is well maintained and manage the stock of necessary provisions so that guests are adequately provided for. We particularly welcome those with lived experience of homelessness who are able to bring their ‘expertise through experience’ to the role.

Key responsibilities:

Volunteers

• Work with the Operations Lead in the recruitment, training and onboarding of our volunteers, coordinating any relevant checks as required
• Manage volunteer rotas for all our projects: ensuring all shifts are filled in a timely fashion
• Contribute to our engagement with volunteers to ensure they have the best possible experience. This includes supporting the Operations Lead in managing the volunteer advisory group and the provision of training and development of volunteers
• Ensure the volunteer CRM system is kept up to date with all aspects of volunteer data and contribute ideas and actions to improve the process
• Contribute to regular volunteer communication including volunteer newsletters
• Contribute to reports for trustees and other stakeholders on our volunteers and their contribution to the smooth running of the centre.

Premises

• Timely reporting of any damage to the property, fixtures and fittings and liaising with the local authority and repair teams
• Undertake actions as required to ensure the health and safety of the premises, guests, staff, and volunteers. This includes fire alarm tests and fire drills, emergency lighting tests, acting as a fire warden, security alarm tests, and any other health and safety aspects of the premises.

Logistics and administration

• Undertake the ordering of food, stocking of food donations, and timely communications to volunteer cooks
• Ensure all costs are properly recorded and shared with our bookkeeper
• Undertake other administrative tasks as required.

Organisational engagement

• Contribute to organisational strategic planning and review of progress
• Contribute to the development of grant proposals and reporting as required
• Contribute to the development of relevant organisational policies and procedures
• Develop collaborative working relationships with all staff and volunteers.

SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.

This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.

This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.

Key responsibilities:

Manage day-to-day finance operations, including income, expenditure and bank reconciliations

Prepare monthly management accounts and support budget monitoring

Maintain accurate financial records in line with charity accounting requirements

Support payroll processes and liaise with external providers

Prepare information for audits and work with external auditors

Support finance-related reporting for trustees, funders and senior managers

Ensure clear financial procedures and strong internal controls are followed

About you:

You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.

You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.

A commitment to SANE’s values and an interest in supporting mental health work are essential.

About Spear Wolverhampton

Spear Wolverhampton is a partnership between Spear and Tabernacle Baptist Church.

Tabernacle Baptist Church is a large and lively multicultural and multi-generational church located in the heart of the diverse and multi-religious Whitmore Reans area of Wolverhampton. Their mission statement is ‘Love God, Love People, Share Jesus, Make Disciples’ and their current text is “Devote yourselves to prayer, being watchful and thankful”. They want to see people’s lives transformed by Jesus. They run monthly evangelism in the community, meet in 8 house groups during the week and run discipleship and other training programmes.

Tabernacle Baptist Church are excited about the opportunity to work with Spear in this new chapter in our church life - helping transform the lives of young people and young adults in Wolverhampton who are looking for work and new opportunities.

The successful candidate would be employed by Tabernacle Baptist Church with Spear Wolverhampton as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational 
Requirement for applicants to be practicing Christians and to subscribe to their statement of beliefs. Spear will provide an informal conversation to discuss Tabernacle Baptist Church’s statement of beliefs early in the application process.

Key Information

Salary: £30,000 FTE

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Tabernacle Baptist Church, Wolverhampton

Closing date: Monday 9th March

Assessment Day: Monday 16th March

Application: We will not process applications through this page, please apply through Tabernacle Baptist Church.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Oversight of Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee 
per week, in which we coach young people around skills and mindsets to support them in returning to 
work or education, and equip them with the skills to stay there.

• Lead group sessions of around 12 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Spear, as well as their ongoing progress and 
  sustainment of work or education.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Be line managed by Spear to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Tabernacle Baptist Church, meaning you are part of a vibrant church team and immersed in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site Management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.
• Liaise with relevant staff locally for on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
• Other relevant ad hoc church responsibilities from time to time.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and Tabernacle Baptist Church. A commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice, especially supporting young people in employment or education
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!

The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.

They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.

Key Responsibilities: 

Operational Management

- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.

- Maintain and store confidential documents and archives.

- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.

- Support the development and implementation of the NVN’s strategic and annual plans.

- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

Financial Management

- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).

- Work alongside the Treasurer on financial planning, reporting, and compliance.

- Prepare financial reports, budgets, and forecasts for trustee meetings.

Governance and Reporting

- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.

- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.

- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.

- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.

- Manage trustee induction when new trustees are elected onto the Trustee Board.

Staff Supervision

- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.

- Foster a positive, inclusive working culture consistent with the NVN’s ethos.

The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe. 

The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. 

Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors. 

We welcome and encourage applications from candidates who are under-represented in the creative industries.

The role

Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.

Key Responsibilities

Financial Administration

• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.

• Work with the external payroll bureau to prepare monthly payroll.

• Liaise with HSBC regarding direct debit set-up and management.

• Run and validate financial reports and prepare monthly management accounts.

• Provide support in updating Companies House and Charity Commission records.

• Liaise with Somerset House regarding office administration.

• Support the external audit with reports, schedules and response to queries

CRM and Systems Management & User Support

• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.

• Carry out system admin including user access, fields, workflows, and reports.

• Perform regular data quality checks and cleansing.

• Act as first-line CRM support for staff including onboarding new users.

• Manage access permissions.

• Liaise with CRM supplier, logging and tracking support tickets.

• Communicate system updates internally

• Support CRM-related compliance and data protection.

• Create simple CRM process documentation.

• Support CRM use for planning and delivering events.

• Oversee CRM workflows for prize submissions including tracking and outcomes.

• Ensure secure and GDPR compliant event and submission data.

• Maintain Breathe HR including onboarding and staff record updates.

• Liaise with external IT support to resolve basic queries.

Person Specification

Essential

• Part qualified accountant or qualified by experience.

• Understanding of administrative and finance processes.

• Experience using a CRM system.

• Strong data management skills and attention to detail.

• Ability to manage external supplier relationships.

Desirable

• Experience in the charity sector.

• Experience with IT or HR systems such as Breathe HR.

• Experience providing user support and administering a CRM.

• Knowledge of data protection and GDPR.

This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.

As Retail Development Manager, you will:

• Lead and develop a network of charity shops and retail teams
• Drive income growth across physical shops, online sales and gift aid
• Ensure high standards of customer service, compliance and financial control
• Manage retail performance, budgets and reporting
• Identify and develop new retail opportunities to support our strategic ambitions
• Play a key role in supporting animal welfare through sustainable income generation.

We’re looking for someone who:

• Has significant experience in retail management, ideally across multiple sites
• Is a strong, inclusive leader with experience managing and developing staff and volunteers
• Has a proven track record of meeting financial and commercial targets
• Is organised, resilient and comfortable managing competing priorities
• Shares our commitment to animal welfare and our values
• Is confident working with data, budgets and performance reporting
• Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.

Why Join Us?

• Make a real impact supporting local animal welfare
• Lead a values-driven retail operation with room to innovate and grow
• Work with committed staff, volunteers and supporters
• Be part of a respected local charity making a difference every day