Partnership development manager jobs in Stratford, greater london
Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.
Wandsworth Wellbeing Foodbank Service is an adult mental health service, offering support in foodbanks and Primary Care settings and we are delighted to be hiring an additional Wellbeing Coordinator to join our supportive and successful team.
New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding and other referrals where appropriate, liaising with GP’s and improving access to services.
The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities linked to racism and all forms of discrimination.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.
This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.
Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.
We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.
To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.
Closing date: 9.00am on Tuesday, 21 April 2026.
Interviews: Monday, 27 April 2026.
Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.
We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.
The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Salary scale: SO1 - £38,585 to £40,514 per annum
Full-time: 35 hours per week
Term: Permanent
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 13 April 2026
Interviews: Friday 17 April 2026
For further information and an application pack please go to our website via the apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dose of Nature is moving towards sustainable national delivery. With strong clinical foundations, independent research demonstrating measurable impact, and growing partnerships across the health and heritage sectors, we are now strengthening our fundraising capability to support our next phase.
This is an opportunity to join a small, ambitious organisation where evidence, demand and strategic momentum are aligned, and where strong fundraising delivery can directly support the scale and reach of impact.
About Dose of Nature
Dose of Nature is transforming the UK’s approach to mental health by placing nature at the heart of mental health interventions.
We deliver clinically led, volunteer-powered nature prescriptions that achieve clinically measurable outcomes. Independent research, including a two-year study with the London School of Economics, has demonstrated statistically significant improvements in wellbeing, life satisfaction and purpose among participants.
Dose of Nature currently operates with approximately £500k annual income. As we scale our partnership and membership models, we aim to grow this to c.£800k per year over the next three years, enabling sustainable national delivery and increased access for communities across the UK.
Our priorities over this period include:
- Expanding partnership hubs across multiple regions
- Launching an accredited membership model to scale delivery
- Piloting and embedding Dose of Nature prescriptions within NHS programmes
- Strengthening academic research, accreditation and national influence
The Role
This is a key fundraising role within a small and collaborative charity team.
As Fundraising Lead, you will play an important part in developing and delivering a diversified fundraising pipeline, with a particular focus on trusts and foundations, alongside philanthropy and selected partnership opportunities.
You will report to and work closely with the Director of Growth & Strategy, who leads overall fundraising strategy and senior relationships, while you focus on driving day-to-day fundraising activity, pipeline development and funder engagement.
This role would suit an experienced fundraiser who enjoys both planning and delivery; from researching opportunities to developing strong proposals and stewarding funder relationships.
Key Responsibilities
- Fundraising Planning and Delivery
- Contribute to development and implementation of fundraising plans aligned with organisational priorities
- Build and manage a pipeline of opportunities across trusts, foundations and philanthropy
- Identify opportunities for multi-year and core funding
- Support income tracking and forecasting
- Trusts and Foundations
- Lead research, cultivation and application development
- Prepare high-quality, evidence-based funding applications
- Build strong and professional relationships with funders
- Coordinate grant reporting and stewardship
- Philanthropy and Supporter Engagement
- Support engagement with individual donors and philanthropic supporters
- Contribute to development of funding materials and cases for support
- Maintain effective stewardship and communication
- Partnerships and Funding Opportunities
- Contribute to funding proposals linked to partnership hubs and programme delivery
- Help identify aligned funding opportunities with partner organisations
- Systems and Organisation
- Maintain a clear and organised fundraising pipeline
- Provide regular updates on fundraising activity
- Ensure fundraising activity follows best practice and compliance requirements
What Success Looks Like (Year 1)
- A structured and well-managed fundraising pipeline
- High-quality proposals and reporting delivered consistently
- New income secured from trusts and philanthropic supporters
- Strong relationships established with key funders
- Clear fundraising processes and ways of working embedded
About You
We are seeking an experienced fundraiser with a strong track record in trusts and foundations fundraising.
You are likely to:
- Have demonstrable experience securing funding from trusts and foundations
- Be confident developing strong funding proposals and reports
- Have experience managing or contributing to fundraising pipelines
- Be organised and comfortable managing multiple priorities
- Build effective and professional relationships with funders
- Be motivated by improving mental health outcomes and social impact
Experience in health, mental health or community sectors may be helpful but is not essential.
Why Join Now?
Dose of Nature is moving from proof of concept to sustainable growth.
We have strong clinical foundations, robust independent research, and an expanding partnership network. The next stage is to secure the funding that allows this model to grow and reach more people.
Joining now means playing a meaningful role in shaping the fundraising foundations that will support that growth.
Benefits
- Pro-rata annual leave entitlement of 25 days + bank holidays
- Employer pension contribution in line with statutory requirements
- Flexible and hybrid working arrangements
- Opportunity to work within an evidence-led, growing national charity
- Professional development opportunities
Our Commitment to Inclusion
Dose of Nature is committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, particularly those underrepresented in the charity and mental health sectors. We are committed to creating a supportive working environment and are happy to discuss flexible working arrangements and reasonable adjustments during the recruitment process.
How to Apply
Please submit:
- Your CV
- A supporting statement (maximum 2 pages) outlining:
- Your relevant fundraising experience
- An example of funding you have helped secure
- Why this role interests you
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.
You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.
You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns.
You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus – you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.
As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.
The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.
Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
- Develop content and strategy for new (to IA) and new-to-market platforms
- Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
- Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
- Upholding brand and culture in everything you do
- Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
- Develop partnerships with key individuals, ensuring strong social amplification and storytelling
- Oversee social content calendars, asset production and approvals aligned to wider communications strategies
- Review and manage marketing assets, ensuring brand consistency and compliant content
- Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving
- environment
- Support with the development/management of wider digital content (web, digital advertising)
- prioritising the needs of the charity
- Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
- Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
- Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board
PERSON SPECIFICATION
ESSENTIAL
- Experience in developing and implementing social media strategies and content in a similar role for at least 12 months
- A thorough working knowledge of a wide range of social media platforms
- Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy.
- Development of engaging and creative digital content
- Experience in social media moderation
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Digital marketing experience
- Team player
- Familiarity with UK data protection regulation
DESIRABLE
- Working knowledge of the Wordpress platform
- Advertising opportunities across social media to expand reach including cost models and budgetary management
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
- Experience across the not-for-profit sector
- Experience of A/B testing
SKILLS & QUALITIES
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker
- Commitment to equity, diversity and inclusion
APPLICATION PROCESS
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel.
Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.
This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis.
Key responsibilities
Deliver the fundraising plan
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Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations.
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Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey in order to build relationships and maximise income.
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Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.
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Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations.
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Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects.
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Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes.
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Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.
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Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.
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Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving.
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Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.
General
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Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.
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Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector.
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Adherence to Chapter One’s Donation Acceptance Policy.
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Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of fundraising, ideally from trusts and foundations.
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A demonstrable track record of successfully generating income and achieving targets.
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An ability to create compelling and successful fundraising applications and proposals.
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Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.
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Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
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Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income.
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Good financial acumen and proven ability to present complex financial information accurately.
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Excellent organisational skills, attention to detail and high levels of accuracy.
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Ability to effectively work under pressure and manage conflicting priorities.
You’ll be more successful in the role if you have:
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Experience of individual giving or employee fundraising.
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Experience of working in a charity that has a strong corporate volunteering offer.
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Experience using the Salesforce CRM.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (flexible working - 2-3 days in the office)
Interviews: 15th and 16th April 2026, and second stage interviews the following week on the 22nd April 2026.
Employer: King's Trust International (not The King's Trust)
Around the world, 65 million young people are unemployed. Many more face the challenge of unstable, unsafe and underpaid work. King’s Trust International was founded by His Majesty King Charles to tackle the global crisis in youth unemployment and ensure that every young person has the chance to succeed. Central to our new 10-year strategy is the need to articulate the challenges and opportunities faced by young people and help them shape a better future. We are recruiting a Director of Marketing, Communications and External Affairs to shape and share this story.
In this exciting and varied strategic and operational role, you will lead KTI’s marketing, communications and external affairs team with the aim of promoting and protecting King’s Trust International and The King’s Group, increasing awareness of our brand and our work for young people around the world. You will spearhead the establishment of our advocacy function and play a key role in research commissioning, awareness raising and coalition creation. This will involve attendance at key global events, the commissioning of proprietary research, and guiding the marketing and communication strategies that will bring these narratives into the public consciousness.
You will be an experienced and dynamic communicator with significant demonstrable experience in communications, marketing and external affairs at a senior level. This will be complemented by strong knowledge of the full range of media, marketing and communications tools, and how to deploy them effectively to maximise the reach, impact and value of our brand.
In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of people and stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable growth and development, and the ability to role-model a culture of equality, diversity and inclusion.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities are available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
· Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025:
- Charity Times Award- PR Team of the Year
- Third Sector Award- Best Large Charity Film
- Third Sector Award- Communications Campaign of The Year
- Third Sector Awards- Large Corporate Partnership of the Year
Overview
Prostate Cancer Research (PCR) is seeking a highly organised and proactive Patient Engagement & Programme Officer to support the delivery of several key patient-focused initiatives, including the infopool and Prostate Progress.
This role will sit within the Patient Projects team, providing operational, administrative, and patient engagement support across a range of programmes designed to support and empower men affected by prostate cancer.
The postholder will play a critical role in ensuring the smooth delivery of patient communications, programme logistics, digital resource management, and recruitment support for the national Prostate Progress research platform.
The role will be split approximately 50% supporting Prostate Progress recruitment and patient engagement activities, and 50% supporting wider programmes.
Key Responsibilities
Prostate Progress – Patient Recruitment & Support
Provide support to patients and participants, particularly during the upcoming national recruitment campaigns delivered with NHS DigiTrials.
Responsibilities include:
- Managing and triaging incoming emails and phone enquiries from patients responding to recruitment invitations or having issues using the platform
- Responding to patient queries using approved FAQ materials and support documentation
- Escalating complex queries or complaints to appropriate internal teams
- Liaising with our technical support team to resolve participant platform issues and triaging issues accordingly
- Supporting the development and refinement of participant support materials and FAQs
- Maintaining clear records of common issues, feedback, and participant concerns
- Supporting on the development and delivery of Prostate Progress’ engagement and stewardship plan, ensuring they receive regular communications which maximise engagement and ensure retention
- Ensuring all communications provide a professional, supportive and patient-centred experience
Additional helpful responsibilities could include:
- Monitoring recruitment engagement metrics and identifying emerging support issues
- Flagging trends in patient questions that may require updated communications
- Supporting participant follow-up communications where appropriate
The Infopool
Support the Head of Health Information in maintaining and improving the infopool, PCR’s digital patient information platform.
Responsibilities include:
- Managing routine website administration, including checking links, updating resources and uploading new content and materials
- Ensuring patient resources remain accurate, current and accessible
- Supporting the administration of Google Analytics and Hotjar surveys
- Assisting with analysis of website usage data and patient feedback
- Analysing simple infopool survey feedback data coming from three clinical sites.
- Liaising with the clinical teams to ensure that they have all the materials they need.
- Supporting the maintenance and organisation of resource libraries and toolkits
- Assisting with preparation for our annual Patient Information Forum (PIF) TICK reaccreditation.
- Ensuring that documentation is up to date, all clinician sign-offs are complete and accreditation forms are submitted on time. Processing invoices – sending to finance and completing budget sheets.
- Working with other teams to identify opportunities to use infopool patient stories more widely, including supporting case study development and ensuring appropriate permissions are obtained for reuse across PCR activities.
Programme Administration & Operations
Provide operational and administrative support to the wider Patient Projects team. Responsibilities include:
Financial & Reporting Support
- Processing invoices and submitting them to finance
- Logging expenditure accurately within programme budget trackers
- Supporting end-of-month reconciliation and reporting checks
Materials & Resource Management
Supporting the Senior Programme Manager in:
- Managing stock levels for printed materials and patient resources
- Coordinating ordering and reprinting of materials
- Monitoring and maintaining inventory
- Responding to general materials queries
Administrative Coordination
- Maintaining and updating the hospital adoption tracker
- Supporting shared inbox queries where required
- Providing administrative support across the Patient Projects team
Event & Conference Support
Supporting the Senior Programme Manager and Health Equity Manager with PCR’s presence at conferences, meetings, and events and organisation of patient workshops and focus groups.
Responsibilities may include:
- Coordinating logistics for event materials and shipments
- Researching and booking suitable venues for workshops and arranging refreshments.
- Arranging online focus groups – liaising with patients and sending out pre-group materials.
- Processing patient expenses following focus groups and workshops.
- Booking courier collections and managing delivery returns
- Researching and booking suitable accommodation near conference venues
- Supporting preparation of materials for events and exhibitions
Providing on-site support when required, including:
- Setting up conference stands
- Managing printed materials and stock
- Supporting delegate sign-ups
- Directing queries to appropriate team members
- Taking minutes at workshops and focus groups.
Person Specification
We are looking for someone who is:
- Highly organised with strong administrative skills
- Comfortable managing multiple priorities
- Confident communicating with patients in a professional and empathetic manner
- Digitally confident and comfortable managing web platforms and analytics tools
- Detail-oriented with strong record keeping and data management skills
- Proactive and able to work independently within a hybrid team environment
Desirable experience includes:
- Experience working in healthcare, research, or charity sectors
- Familiarity with CRM systems, website CMS platform Drupal, and online analytics tools such as Google Analytics and Hotjar
- Experience handling customer or patient enquiries
For more information about the role, please contact our Head of Health Information, Sara Nelson for an informal chat. You can find contact details in the full job description attached.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
To help us with our recruitment, please keep your cover letter to under 600 words.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Self-Employed Chartered Surveyors Sought
Based in the Midlands and North of England
Flexible, Project-Based Consultancy Making a Difference
Are you an experienced Chartered Surveyor, seeking meaningful work on a flexible basis? Do you want to use your skills to help amazing organisations doing good in the world?
The Ethical Property Foundation is the UK’s only dedicated property advice charity serving the voluntary sector. (Registered Charity Number 1101812) Each year, we provide over 900 organisations with expert, independent property advice and education. We are now looking for one or more self-employed Chartered Surveyors - general practice surveyors and building surveyors to join our team and help deliver affordable consultancy services to the voluntary sector.
About the Role
This is a self-employed, project-based opportunity. Assignments typically require 4-5 days of work (not full-time) and include:
· Lease renewals and rent review advice
· Development of client property strategies
· Options appraisals
· Property acquisition advice
· Property disposal advice
You may also have opportunities to design and deliver property-related webinar training.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland.
What we’re looking for
We’re seeking Chartered Surveyors (or equivalent) with:
- Strategic thinking and reporting skills
- Specialisms such as facilities management and / or architectural experience
- General practice skills
- We also have opportunities for building surveyors who can offer a charity rate on their standard fee.
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Why join us?
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Key details
- Day Rate: £220
- Working Hours: Flexible, variable based on agreed project deadlines
- Location: Work from home with travel as required for site visits
- Professional Indemnity Insurance: The post holder falls within the definition of ‘Person Employed’ and are therefore included within EPF’s PI insurance.
- DBS Clearance: Provided by EPF
- Reporting To: Head of Property Services
Start date
By mutual agreement.
Interested in using your property expertise to make a difference?
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be responsible for Districts across Essex and act as the lead for specific uniform groups who deliver their activities in Essex.
This is a new role created following a recent restructure of the Grants team. It is offered initially as a 12- month contract (0.6 FTE / 22.5 hours per week) to support the growth of our Achievement Award scheme across Essex, with the potential of an extension, following review and subject to available funding. The working days and working pattern will be discussed with the successful candidate, however, it is worth noting the role will require evening and weekend work, so we are seeking someone who can be work flexibly.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of Essex. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve regular travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Essex and one day per week to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer, and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems. • To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. This role could offer flexibility around school holidays.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1 Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people
2 Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery
3 Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions
3.4 Proactively manage risk, being alert to potential fraud 3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones
4 Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding Promote the wider work of the Jack Petchey Foundation to schools and youth groups
Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Grants Manager
5.3 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible, and all employees will be required from time to time to perform other duties as may be required by JPF.
The postholder will be required to work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full time and permanent. This role is based across our Bloomsbury and UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Community Projects Coordinator (Community Research Initiative) to coordinate and support the further development of our diverse programme of extra-curricular student activity including our Research Volunteering and Pro Bono Research programmes.
Do you have experience in coordinating events, engaging volunteers, and creating meaningful opportunities for students? Do you excel at awareness‑raising, campaigning, or storytelling? If the answer is yes, then we want to hear from you.
Our ideal candidate will have a strong understanding of high‑quality student engagement, experience in building effective relationships with volunteers and stakeholders, and the ability to communicate confidently with people from a wide range of sectors, backgrounds, and cultures. They will be highly organised, adaptable, and motivated by working in a democratic, student‑led environment, with a clear commitment to equity, diversity, and inclusion.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Location: Enfield
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 13th April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.
About the Role
As a Refuge Support Worker in our Enfield refuge, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.
You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.
The role also includes collecting and recording payments, completing health and safety checks, maintaining accurate records, and building strong working relationships with local authorities and partner agencies.
You’ll be part of a supportive team, attend regular meetings and supervision, follow all safeguarding, equality, and organisational policies, and contribute to the smooth and safe running of the refuge.
Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.
About You
The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.
You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.
You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.
Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.
At the Crafts Council we champion craft and the people who make it.
As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.
This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.
The Role
The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.
We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.
Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:
· how we position craft nationally and internationally
· how we grow and engage our audiences
· how we strengthen our influence across the cultural and creative sectors
You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.
We’re looking for someone who:
• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector
Why join us?
This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.
You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.
We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.
Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.
Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.
We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.
Wednesday is a whole team office and gallery day when staff meetings take place.
Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:
£39,000 - £42,000 gross per annum based on part-time working 3 days per week,
£52,000- £56,000 gross per annum based on part-time working 4 days per week.
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Please provide a CV and covering letter including the following information:
Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter. Please see our website for further details.
•Deadline for applications: 12 noon Wednesday 15th of April 2026.
•In Person interviews: Week commencing Monday 27th of April 2026.
The client requests no contact from agencies or media sales.