Partnership officer jobs in Bermondsey, greater london
The Youth Endowment Fund
Head of Digital Communications
Reports to: Director of External Affairs and Youth Understanding
Salary: £67,800
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term contract
Closing date for applications: 12pm, Tuesday 7th April 2026
Interview dates: Week commencing 20th April 2026
About the Youth Endowment Fund (YEF)
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
Communications at YEF
The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we’re smart about using digital tools to reach a growing, diverse audience across society.
We need professionals working across our sectors — youth-workers, police officers, social workers, policymakers, headteachers, and more — to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity.
We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence.
We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling.
As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors — education, youth justice, youth sector, children’s services, policing, health — and mobilising a movement to keep children and young people safe.
Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content — from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention — and trust what we have to say.
You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act.
Key Responsibilities
- The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast.
- You will further develop YEF’s existing digital marketing strategy into a national campaign across 2026-2029 for mobilising the evidence to prevent violence affecting children and young people.
- You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer – to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content.
- You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF’s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector.
- To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement — views, likes, comments and shares — online.
- To help secure and convert high-profile digital communications opportunities for the team in representing YEF’s work, including podcast and video placements.
- To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement.
About You
You are this sort of person:
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation’s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen.
- You pay attention to what is happening in the world. You’re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society.
- You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
You have:
- A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world.
- Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change.
- Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business.
- Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems.
- You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in.
- A track record of producing video – such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X.
You may have the following, but they are not necessary:
- A qualification in digital marketing.
- Past experience of using Salesforce for marketing campaigns.
- Experience of working in or close to one or more of our priority sectors: education, youth justice, youth sector, children’s services, policing and health.
- Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm, Tuesday 7th April 2026.
Application Questions
- Why are you drawn to work at the Youth Endowment Fund and why do you care about our mission? (400 words max)
- Tell us about your experience of leading a digital communications team? (400 words max)
- Tell us about your experience of creating and implementing a digital strategy within an organisation to engage a large audience. Please be clear about how you measured your success? (400 words max)
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing 20th April 2026
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team: Make a Difference in Education!
Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.
At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:
“The Complete Works transforms pupils’ lives for the better.”
Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.
The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.
What We Offer:
- Competitive pay rates with regular progression
- A culture of promotion from within (our senior leadership team all started in entry level positions)
- Ongoing professional development, tailored to your ambitions and interests
- Regular socials and staff clubs, a supportive and friendly culture
- Competitive Pension scheme
- Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
- Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
- Excellent work life balance - school holidays.
- The chance to positively influence the lives of vulnerable children
- Flexibility to develop your role based on your strengths and interests.
Requirements:
- Legal right to work in the UK.
- Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
- Two professional reference checks.
- Experience working with young people, ideally with SEN or SEMH.
- Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
- GCSE in Maths/English/Science at C or above.
Pay:
- Starting rate: £51.75 per 3-hour session + £6.25holiday pay.
- After a 5-week induction: £59.13 per session + £7.14 holiday pay.
Training:
- Induction Day: One full day (9:00 am – 3:45 pm).
- Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
- Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).
- Training is paid at £13.15 + £1.59 per hour, allowing you to learn and teach simultaneously.
Ready to make a real impact? Apply now and be part of a team that's changing lives through education!
TCW Values:
We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.
The Complete Works school is committed to safeguarding and promoting the welfare of children.
This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.
This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!
The role is 21 hours per week.
Due to the number of applications we may not be able to respond to all unsuccessful applicants.
Registered Charity
51 - 100
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
The client requests no contact from agencies or media sales.
Thank you!
£34,300 - £40,300 per year
3-year Fixed term, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Be part of shaping a vital new service supporting men affected by the sexual wellbeing challenges associated with prostate cancer and its treatment.
Working as part of our Specialist Nurse team, and alongside our new Sexual Wellbeing Service Manager, you’ll provide personalised, compassionate support to men and their partners, helping them navigate their sexual health and wellbeing including treatment side effects such as erectile dysfunction.
You’ll deliver this support across our helpline channels; phone, webchat, WhatsApp and email, offering expert, unbiased information that empowers people to make informed judgements. You’ll also work with men referred from NHS partners as part of our new Movember funded service, focusing on those who need timely, specialist intervention.
You’ll help shape how this service grows. That includes:
· supporting the development of targeted sexual wellbeing resources
· contributing clinical insight to service improvements and new projects
· helping to deliver online group support, patient classes and webinars
· working with colleagues across Prostate Cancer UK so that the latest clinical knowledge informs our wider activities, from education sessions for clinicians to our written health information
· representing the charity at external events where needed
· collecting and recording data to help us understand impact and continually improve
This role blends hands on support with the chance to influence a pioneering new approach to sexual wellbeing for men affected by prostate cancer. You’ll be part of a supportive, expert clinical team and will have ongoing opportunities to develop your practice.
What we want from you
You’ll be a registered nurse with experience working at NHS Band 6 or equivalent, and you’ll bring a real passion for improving outcomes for men living with and beyond prostate cancer. You’ll already have experience supporting patients with sexual wellbeing needs, whether through erectile dysfunction clinics, sexual health services, oncology or urology pathways, and feel at ease talking openly and sensitively about issues like erectile dysfunction, intimacy and treatment related changes.
You’ll be an excellent communicator who can explain complex clinical information clearly, whether you’re on the phone, responding to a WhatsApp message or delivering a webinar. You’ll be comfortable working unsupervised, while also being a supportive, collaborative team member.
We’re looking for someone who:
· is confident supporting men and their partners through sensitive, often emotional conversations
· can work calmly and professionally across multiple digital channels
· is curious and keeps their clinical knowledge up to date
· is organised, adaptable and able to manage a varied caseload
· understands how to use data and feedback to improve services
· actively supports equity, diversity and inclusion and is committed to allyship in practice
Above all, you’ll care deeply about helping men live well, offering empathy, clinical expertise and reassurance when it matters most.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website by clicking on the apply now button.
The closing date is Monday 6th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 20th April 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Thank you!
Head of Mass Supporter Fundraising
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Are you an experienced fundraising leader who wants to be part of creating a future where nobody dies of bowel cancer? This could be the role for you!
Bowel Cancer UK is seeking an exceptional, growth-driven Head of Mass Supporter Fundraising to join our team. We have set a bold ambition to significantly increase income over the next five years, ensuring everyone diagnosed with bowel cancer in the UK receives the support they need.
This is a rare opportunity to build and scale a data-led fundraising programme, increase our visibility in a competitive landscape, and develop a high-performing talented team capable of delivering sustained, multi-million-pound income growth. You will lead the development of transformational strategies and play a critical role in the management of the charities CRM to significantly scale revenue while ensuring digital innovation is at the heart of all strategic decision-making. You will take full ownership of mass supporter fundraising budgets and provide visionary leadership by directly managing team managers to foster a culture of professional growth.
The salary is £51,241, plus £2,000 London Weighting if applicable and a contributory pension scheme. The position is home-based UK-wide, with required travel to our London-based Hub space in Kennington. We offer 27 days of holiday, plus three discretionary days between Christmas and New Year in addition to statutory holidays, complimented by a range of brilliant staff benefits.
If you have a proven track record in digital acquisition, harnessing data to support decision-making, managing multi-million-pound budgets, and know what it takes to motivate and lead a brilliant team, we want to hear from you.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Registered Charity
51 - 100
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BeyondAutism
Our vision
A world where every autistic learner belongs, succeeds and shapes their own future.
Our mission
To ensure every autistic child and young adult accesses the education and support they need to belong, succeed, and lead lives full of opportunity, choice and independence.
Founded by parents in 2000, we provide a continuum of support from Early Years through Post-19, alongside outreach, training, and our pioneering BeyondAutism Fast Responder service. We combine direct education for children with the most complex needs with national training, resources, and policy influence – creating a blueprint for inclusion that can be scaled across the country.
At the heart of our approach is a deep understanding of behaviour – recognising it as communication and as a reflection of environment and need. Too often, scientific principles have been misapplied in ways that prioritise compliance over the individual’s voice. We reject any practice that seeks to suppress identity; instead, we celebrate individuality and apply behaviour analysis in a positive, ethical, and person-centred way – supporting choice, independence, and outcomes that enhance quality of life.
Job Overview
To lead the operational delivery of Marketing, Communications, and Fundraising activity across BeyondAutism, ensuring disciplined prioritisation, effective resource management and alignment with strategic objectives.
The post-holder acts as the operational coordinator for the department, translating strategic priorities set by the Head of Marketing, Communications, and Fundraising into deliverable programmes of activity. The role ensures that engagement, fundraising and digital initiatives are sequenced effectively and that internal teams receive coordinated support.
Working across multiple organisational services and sites, the Engagement Operations Manager maintains oversight of campaign planning, storytelling pipelines and departmental workflow.
About The Role
Operational coordination
- Act as the first point of contact for Development and Engagement requests across the organisation.
- Manage departmental workflow and prioritisation across engagement, digital and fundraising teams.
- Maintain and oversee the departmental engagement and campaign calendar.
- Sequence communications, engagement and fundraising campaigns to ensure capacity is used effectively.
- Ensure requests from services and departments are aligned with organisational priorities.
Campaign planning and coordination
- Coordinate the development and delivery of internal and external engagement campaigns.
- Ensure storytelling activity across services is identified, planned and scheduled.
- Work with colleagues across services to identify key milestones, events and communications opportunities.
- Align engagement activity with fundraising appeals and digital campaigns.
- Ensure campaigns are delivered within agreed timelines and organisational priorities.
Cross-department collaboration
- Act as a central coordination point between engagement, fundraising and digital teams.
- Ensure digital content needs are identified early and planned into campaign delivery.
- Work closely with the Digital and Content Manager to sequence digital production work.
- Support the Philanthropy and Partnerships Manager by ensuring fundraising campaigns are supported by engagement activity.
Organisational engagement oversight
- Maintain visibility of organisational milestones, events and governance cycles that require communications support.
- Ensure internal engagement initiatives support staff understanding of organisational priorities.
- Support coordination of cross-organisation initiatives requiring communications or engagement support.
Operational management and reporting
- Maintain departmental dashboards and delivery trackers.
- Monitor progress of campaigns and engagement activity against agreed plans.
- Track departmental budgets, purchase orders and supplier expenditure where required.
- Ensure accurate reporting of engagement activity to the Head of Development and Engagement.
Line management and team development
- Line manage the Internal Engagement Officer, External Communications and Engagement Officer and Development Officer (Graduate Programme).
- Provide coaching, prioritisation guidance and performance management for team members.
- Support professional development and skill building within the engagement team.
- Ensure team members are working in a coordinated and collaborative way.
Experience
- Experience managing complex cross-functional projects.
- Experience coordinating communications, engagement or marketing programmes.
- Line management experience.
- Experience working within the charity sector is desireable but not essential.
- Experience in education, disability or social impact organisations is desireable but not essential.
Skills
- Strong project and workflow management.
- Excellent organisational and prioritisation skills.
- Strong written and verbal communication.
Abilities
- Translate strategic direction into operational delivery.
- Coordinate multiple workstreams and stakeholders.
- Maintain oversight of complex programmes of work.
Personal qualities
- Calm under pressure.
- Structured and solution-oriented.
- Collaborative and supportive leader.
The client requests no contact from agencies or media sales.
Thank you!
Starting Salary: £31,312 - £33,815 (including London weighting)
Location: Romero House, London
Hybrid working with a minimum of 40% of your time in the London head Office
Job Profile
We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.
Key Responsibilities
Providing focused and valuable administrative support
-
Developing and amending online and offline systems for teams or the Group
-
Support the teams on events, activities and projects
-
Supporting and Coordinating Supporter mailings
-
Collate relevant annual reporting information including the ECOSOC reporting.
Parliamentary Monitoring
-
To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD
-
To support organising Parliamentary events and APPG meetings
-
To work with other NGO’s and coalitions on Parliamentary activity
Grant Processing
-
To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate.
Communications Support
-
Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information
-
Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools
Financial Support
-
Monitoring expenditures and budgets
Person Specification
-
Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve
-
Managing ourselves: I recognise what needs to be done and take action to deal with it
-
Working with others: I help others in the team and across CAFOD to achieve their goals
-
Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them
-
Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time
-
Achieving results: I have a clear sense of priorities. I keep focused on the work to be done.
Job-specific Competencies
-
Experience in administration and budgets in an office environment with good knowledge of IT systems
-
Good communication skills, written and verbal.
-
Understanding of the UK Parliament is helpful but not essential.
CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults
Registered Charity
101 - 500
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Thank you!
About Unique
Through sharing knowledge and lived experience, Unique helps families and professionals navigate the world of chromosome and gene disorders.
Unique is a charity that provides accurate and accessible information to empower those looking for answers. Alongside this, we act as a facilitator, helping people connect with each other to share their experiences of rare gene and chromosome disorders.
We work with anyone who has been affected by, or wants to know more about, rare chromosome or gene disorders - whether that’s an individual, a family, a carer, a doctor or a scientist. We believe that by working together, we can find new ways to support and celebrate people living truly unique lives.
Unique has over 30,000 members (individuals, families and professionals) globally, but our office is based in Oxted, Surrey, UK.
The Role
This role will develop, support and manage a network of volunteers across England to help build both virtual and local communities for families affected by rare chromosome and gene disorders.
This role will lead on the recruitment, training and ongoing support of volunteers from the Unique membership to ensure they feel confident, connected and valued in their roles. Working closely with the Engagement and Communications Officer, the postholder will also help plan and run a programme of virtual events and online activities tailored to the needs of our members and encouraging supportive peer relationships between them.
The ideal candidate will be a strong communicator with experience of volunteer management and community engagement. You’ll enjoy building relationships, empowering others, and creating opportunities for people to connect and support one another.
This is a hybrid role which includes occasional working in our Oxted office to build relationships with our small, friendly team, as well as time spent on the ground with volunteers in different regions. The role will involve regular travel across England, with occasional weekend and evening work (for which time off in lieu will be provided).
We are committed to inclusion, equality and diversity and welcome applicants from all parts of the community.
Key Responsibilities
• Develop and deliver Unique’s volunteer strategy, ensuring volunteers are effectively supported and engaged
• Recruit, train and induct new volunteers, and develop resources, training materials and recognition schemes for volunteers
• Provide regular communication, guidance and supervision to volunteers, ensuring their wellbeing and satisfaction
• Build a strong sense of community through a programme of face to face and virtual meet-ups and workshops
• Work in partnership with volunteers and members to creatively use online communication channels to promote community connections
• Maintain up-to-date volunteer records and ensure compliance with safeguarding, data protection and health & safety policies
• Coordinate and support volunteer involvement at family events, conferences, webinars and local meet-ups
• Work collaboratively with the staff team to promote volunteering opportunities and celebrate volunteer contributions
• Monitor and report on volunteer engagement, diversity and impact
Person Specification
Qualifications
Educated to degree level or equivalent experience
Essential qualities, skills and experience
Experience of recruiting, training and supporting volunteers
Experience of working in community engagement or outreach
Excellent interpersonal and communication skills, both written and oral
Strong organisational skills with the ability to manage multiple priorities
Empathy and understanding of the challenges faced by families affected by health or disability issues
Ability to work both independently and as part of a team
A flexible, can-do attitude and creative approach to problem solving
Proficient in Microsoft Office and comfortable using online collaboration tools and databases
A commitment to the aims and values of Unique
Desirable qualities, skills and experience
Experience working in the charity or health/disability sector
Experience of online community management or peer support programmes
Knowledge of safeguarding principles and best practice in volunteer management
Additional requirements
Willing to travel regularly across England
Availability to work occasional evenings and weekends
A DBS check will be required prior to appointment
Interviews to be held w/c 13th April 2026
Registered Charity
11 - 20
We work with everyone whose life has been touched by rare chromosome or gene disorders. Whoever you are, Unique is here for you!
The client requests no contact from agencies or media sales.
Thank you!
Our client is the UK's only theatre company and participatory arts charity focused on addiction. This charity develops, nurtures and produces new writing and performances connected to substance misuse, touring to off-West End venues, festivals, treatment facilities and other civic spaces. Alongside its productions, they run weekly participatory workshops and delivers drama, dance and creative writing taster sessions in treatment facilities, using creativity to support confidence, self-esteem and lasting positive change in people's lives. Our client is recruiting a Senior Development Manager, and Prospectus is leading the search.
Senior Development Manager
Full time, 40 hours per week (open to part time, flexible working and job share)
Hybrid working (at least 50% office based in E1 5HU)
£40,000–£45,000 per annum
This is a newly created role, which will help take the charity's fundraising to the next level. The new Senior Development Manager will grow existing income (trusts, foundations and statutory) and develop newer income streams (individual giving and corporate partnerships). Supported by the charity's Artistic Director/CEO and an expert Development Subcommittee, the Senior Development Manager will lead on the development and delivery of the fundraising strategy, securing five- and six-figure gifts and working towards an ambition to raise around £300,000 per year within the first two years. The role also includes oversight of regular supporter communications (including a monthly newsletter) and the use of tools such as Salesforce and Mailchimp, while keeping up to date with fundraising compliance, policy and sector trends.
To be successful, you will bring substantial experience of delivering significant fundraising targets, ideally in the arts or cultural, or social welfare sectors, and a strong track record of generating income from a mix of the income streams mentioned above. Applications are welcomed from fundraisers ready to step into their first senior leadership role; however, you will have the confidence to design and implement an ambitious fundraising strategy. Crucially, you will be an excellent communicator and relationship-builder, organised and detail-focused, comfortable managing pipelines and budgets, and motivated by the power of the arts with social inclusion at its core. Our client is also keen to hear from candidates who are willing to support marketing and promotional activity (experience welcome but not essential).
How to Apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you.
To apply, please submit your CV and cover letter (maximum 2 sides of A4). Prospectus will be in touch and if your experience is suitable, will arrange an initial meeting to brief you on the role. You'll then have all the information you need to make changes to your application if needed and formally apply. We look forward to connecting with you soon.
Please note that applications will be reviewed, and interviews arranged (two rounds), on a rolling basis, so please apply as soon as possible.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Data & Systems Lead who will work on our systems and evaluation to support Khulisa to grow its impact and reach through efficient ways of working and clear narration of its impact.
About Khulisa
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role
Khulisa has invested heavily in the development of its monitoring and evaluation framework, alongside augmenting its evaluation capacity and capability through innovation. This role brings together the synergies between systems and evaluation developments to support the organisation to grow both its impact and its reach through efficient ways of working and clear narration of its impact. This role will involve:
- Managing the day-to-day maintenance and smooth running of Khulisa’s main CRM and reporting systems, including – but not limited to – Salesforce, PowerBI, FormAssembly and Wonde.
- Leading the change management of system development work, supporting colleagues to engage with systems changes and achieve greater results for the young people we serve.
- Ensuring the day-to-day operating of Khulisa’s data recording, processing and reporting processes.
- Continually refining and improving Khulisa’s internal MEL capacity including our evaluation systems; organisational and programme Theories of Change; evaluation indicators; data collection tools and define system improvements.
- Supporting the scoping and design of new programmes by providing data from past programmes, insights from beneficiaries and service-users, research into best practice and offer ongoing guidance on establishing best practice MEL systems and processes.
For a full list of duties and responsibilities, please see the attached job description when you click the apply button.
This is a hybrid role, with the post holder required to work mostly from home but with access to desk space in our London office. Travel to various locations in London and the North-West of England may also be necessary to fulfil the requirements of the role.
What we're looking for
Abilities/Experiences
- Mixed methods research skills with experience in taking overall end-to-end accountability for large-scale research and evaluation projects (from identifying objectives and developing the most appropriate approaches to the delivery of learning activities, through to complex analysis and production of robust, engaging research outputs, generation and sharing of recommendations);
- Experience in communicating research effectively and for action with a wide range of audiences (policymakers, leaders in other charities, funders & cross-function internal teams);
- Experience in developing and using Theories of Change;
- Experience working on design/innovation projects;
- Experience conducting research & evaluation with disadvantaged groups;
- Experience in working towards or leading organisational change;
- Experience in creative methods of communication and dissemination (e.g. data visualisation, infographics, video/other digital methods etc);
- Experience facilitating internal analysis workshops to develop shared recommendations;
- Experience of working with a wide range of CRM and evaluation software including Excel, Salesforce, PowerBI and others.
Knowledge/Skills
- Excellent quantitative and qualitative research skills;
- Excellent analysis, interpretation and storytelling skills;
- Skilled in using insight, evidence and impact evaluation data to influence internal and external audiences;
- Creative thinker with the ability to identify new approaches to deliver our learning needs;
- Solutions focused and able to respond effectively to challenges and changes that emerge in research/evaluation projects and in the wider organisation;
- Strong project management skills (from project initiation, project delivery, updating colleagues, driving a process, completing and learning).
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
Interviews will be held online the week commencing the 13th April.
The client requests no contact from agencies or media sales.
Thank you!
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Thank you!
We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.
The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.
This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.
Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Thank you!
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.
Thank you!
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.
You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
- To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
- To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
- To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
- To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
- To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.
Skills & Experience
- Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
- Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
- Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
- Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
- Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
- Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
- Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model depending on operational requirements
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga