Policy jobs
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
We have an exciting opportunity for a Wellbeing Practitioner to help delivery our social prescribing offer from Coppice Library and wellbeing Centre in Sale, Trafford
Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.
What We Offer:
· 33 days holiday a year
· A supportive, values-driven team
· Flexible working arrangements
· Ongoing training and development
· Opportunities to shape innovative mental wellbeing support
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
About us
Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.
Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.
The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.
About the Role
Advice Giving
- Provide advice through telephone and webchat
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
- Supporting clients to use ICT to make their new Universal Credit claim
- Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
- Complete benefits checks when appropriate
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary using appropriate communication skills and channels.
- Refer internally or to other specialist agencies as appropriate.
- Ensure that all work meets quality standards and the requirements of the funder
- Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes
Research and campaigns
- Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Read relevant publications
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
- Use of telephony and IT equipment for multichannel delivery of advice services
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
- Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Demonstrate commitment to the aims and policies of Citizens Advice
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
- Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
- Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
- Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
- Experience of providing advice through telephone and web chat
- Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
- Ability to interpret complex information and convey it in a way that is understandable to clients.
- Good ICT knowledge with an ability to support clients with their online claim application
- Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
- Assist with research and campaigns works by providing information about clients’ circumstances
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
- Ability to meet targets and excel against objectives.
- Ability and willingness to work both on own initiative and as part of a team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities of the role comprise:
Campaign planning
- Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
- Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
- Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
- Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
- Ensure campaign plans are fully scoped and uploaded to the online project management system.
- Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.
Press Office function
- Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
- Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
- Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
- Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
- Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
- Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
- Provide line management and development support to two Communication Officers.
About You
Essential competencies of the Campaigns and Media Manager:
- A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
- Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
- An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
- Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
- An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
- Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
- Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
- Be proficient in drafting statements and media responses at speed and in line with key messages.
- Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
- Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
- Be experienced in line management and fostering the NYA culture of personal growth
- Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
- An understanding of data protection and safeguarding young people.
- A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
- Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-222155
The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.
Your relationships
· This role will report to the Director of Finance & Corporate Services.
· This role will work collaboratively with others in the wider finance and corporate services group.
· This role will work closely with all staff and tenants across CMS
· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.
Your responsibilities
Conferencing and reception
· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant
· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed
· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building
· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.
Facilities management
· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)
· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.
· Maintain the performance of building services, optimising maintenance regimes and proposing improvements
· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.
· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required
· Manage the maintenance of the pooled car fleet
Health and safety
· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required
· Maintain the building to meet health and safety legal compliance
· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety
· Arrange training of first-aiders, fire wardens and oversee fire drills
Other
· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts
· Manage the facilities budget and related invoice and expense administration
· Contribute to the Creation Care group in relation to the use of the building and car fleet
· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers Scotland runs the Carer Positive initiative on behalf of the Scottish Government, which supports private, public and voluntary sector organisations in Scotland to create carer friendly workplaces. We currently have over 290 accredited organisations covering over 516,000 employees in Scotland. Our training and development work offers training in self-advocacy and carers rights to carers, as well as carer awareness training to organisations and groups across Scotland. Our campaign and policy work sees us engage with Scottish Government, Scottish Parliament, Local Authorities, NHS Boards and others to influence public policy and secure change to improve the lives of carers. We also offer a range of online support activity for carers providing information and support.
About the role
Carers Scotland is seeking a Business Support Administrator to assist our work in supporting unpaid carers in employment and employability, as well as provide some admin support to the Carers Scotland team. You should be passionate about supporting unpaid carers.
There will be some travel throughout Scotland and within the UK, involving occasional overnight stays and weekend work.
About you
A confident, self-starter you should have experience of working on programmes and projects, some desk-based research experience, as well the ability to work on your own initiative and be very well organised. A good team player is a must.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 1pm, Friday 11 July.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Housing Justice is committed to ensuring everyone has a safe and secure place to live. We work with people of all backgrounds, including those most marginalised by society, such as refugees and individuals with No Recourse to Public Funds (NRPF). We provide innovative housing solutions and foster supportive community networks through volunteer-led initiatives and partnerships.
This is a strategic leadership role driving the expansion and impact of our work in developing a portfolio of sustainable housing options for people seeking sanctuary in Wales. This role will focus on scaling our accommodation offer, positioning it as a flagship model of hospitality and welcome for people facing homelessness due to immigration status or displacement. The Manager will support sanctuary seekers whilst managing properties and tenancies, ensuring compliance with regulations.
You will also oversee the strategic direction of our Hosting Project, forging new partnerships, and building a sustainable, volunteer-supported model of community-based housing. The role also plays a vital role in the creation of a positive living environment for clients by implementing effective policies, addressing clients’ needs and resolving concerns.
Please note that we are open to secondments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Property Compliance Manager!
Are you known for your keen attention to detail, strong organisational skills, and a knack for negotiation? Do others admire your ability to build lasting relationships and positively influence outcomes? Are you someone who thrives in collaborative environments, keeps meticulous records, and is passionate about ensuring regulatory compliance. We’re looking for someone with experience in property compliance management and a solid understanding of health and safety, as well as housing-related legislation and best practices—including an employer’s duty of care. If this sounds like you, we’d love to hear from you! Come join us and play a vital role in helping us support our residents on their journey out of homelessness.
About You:
You are organised, meticulous, and bring proven experience in property compliance management. You have a good understanding of housing legislation, health & safety regulations and best practice, building maintenance and compliance in relation to Supported Housing and PRS (including HMO’s). You can confidently navigate relationships with external contractors, landlords, and local authorities. You will also oversee the effective management of risk across all Homeless Oxfordshire properties. With a solutions-focused mindset, you’re ready to take ownership of compliance and health and safety across multiple sites, ensuring we deliver safe, dignified living spaces for our residents .
About the Role:
As our Compliance Officer, you will take the lead on property compliance and certification across Homeless Oxfordshire's housing portfolio. You will oversee safety inspections, manage risk assessments, maintain up-to-date records, and coordinate with contractors and landlords to ensure all remedial and planned works meet health, safety, and housing regulations. We will also entrust you with coordinating employer health and safety regulations. Reporting to the Head of Property and Facilities, your role is central to protecting residents and enabling our operational teams to deliver outstanding service.
Some of your responsibilities will include:
· Ensure all regulatory requirements & certifications are maintained and securely documented (e.g. gas, Electrical safety, legionella, Asbestos, fire alarm and lighting tests etc.), Ready for inspection as required.
· Undertake annual risk assessments for all areas relating to properties (including fire); maintenance and cleaning activities and ensure that relevant details are shared with others appropriately
· Build close relationships with our landlords and providers to ensure any compliance works they are responsible for under the terms of the lease are carried out to the required standard that we are satisfied with along with the local authorities or facilitate the work on their behalf.
· Ensure all HMO licencing information is up to date for all relevant properties and records of HMO Licences are retained on in-form and work together with Local Authorities. Ensure all additional works that are required for licence are completed in a timely manner.
· Oversee weekly and monthly Health and safety inspections for all sites.
· Work with Head of property & Facilities on Health and safety tasks for the organisation
· Contribute towards the budget setting for all planned compliance and health and safety works and ensure this remains within the budget set.
· Promote a high standard of hygiene among staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action.
· Remain informed of all relevant property legislation for the private rented sector, HMOs and supported accommodation and implement changes within the organisation to maintain compliance.
· Support operational managers and staff to deliver outstanding services to our residents.
· To take control of the accident reporting, working with managers and SMT to ensure that all staff adhere to the process of reporting these incidents.
· Provide a monthly report to the Head of Property and facilities with compliance for the property portfolio as a minimum.
· Comply with Homeless Oxfordshire’s policies and procedures
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best
· Contribute to the work of the broader team.
Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Are you looking for a new challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
The post holder is required to hold a clean driving licence.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.
Hours: 37.5 hours per week, Mon-Fri
Duration: 12 months FTC, with possibility of 3-year extension (subject to project funding)
Location: Birmingham/Sandwell (5-day in-person role working in the project clinic)
Salary: £52,866.48 - £64,614.57 per annum
Job Purpose:
A key aspect of the role is clinical leadership, including supervision and training for psychologists, assistant psychologists, and caseworkers to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.
Working closely with the Mental Health Activity Manager (MHAM) to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.
Knowledge, Skills & Experience:
Knowledge:
- Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
- Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
- Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
- In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
- Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
- Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, NICE guidelines).
- Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
Skills:
- Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
- Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
- High-level risk assessment and crisis intervention competencies.
- Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
- Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
- Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.
Experience:
- At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
- Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
- Demonstrated ability to manage high-risk and complex clinical cases.
- Strong record of multidisciplinary team collaboration and policy engagement.
- Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
- Research, service evaluation, or policy development experience.
- Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK.
HOW TO APPLY:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
Friday 25 July 2025, 11.59pm (BST)
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
The foundation was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The academy was launched in 2020 and is the home for all the charity's scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.
The organisation are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the academy activities are seamlessly executed end-to-end. Successful candidates for these roles will demonstrate excellent hands on administration expertise, and from a project management perspective a clear ability to plan, manage and deliver a portfolio of programmes. You will also demonstrate experience of change management and process improvement, playing a pivotal role in transforming business processes.
Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.
As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.
The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Let’s prevent suicide today, because tomorrow’s too late.
At Samaritans, we’re here every hour, every day, for every life. And we know that in order to support others, we must also take care of each other.
We’re looking for a compassionate, proactive and thoughtful Wellbeing Lead to help embed a culture of care and connection across Samaritans - for our staff, our volunteers, and everyone who plays a part in our mission.
About the Contract
- Initially a 12month fixed term contract
- Salary £33,000 - £37,000 per annum
- Full time (35 hours per week)
- We are passionate about flexible working, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office.
- In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
About the Role
As our Wellbeing Lead, you’ll play a key role in ensuring wellbeing is not just something we talk about but becomes something we live and breathe across the organisation.
In your work you'll:
- Design and lead a cross organisational wellbeing strategy that reflects the voices and needs of our people.
- Deliver inclusive initiatives that build resilience, support mental health and encourage connection.
- Use data and insight to evaluate what’s working and make it even better.
- Collaborate with leaders, volunteers and partners to make wellbeing an integrated part of our culture.
- Coordinate campaigns, awareness weeks and peer support offers that align with Samaritans' values and calendar.
- Act as the central point of expertise, supporting others to confidently embed wellbeing into daily working life.
You’ll champion a culture where people feel safe, seen and supported, because we know that wellbeing is fundamental to everything we do.
Full Job Description available here.
About You
You’re someone who genuinely cares and knows how to translate that care into meaningful action.
You'll bring:
- Experience developing and delivering wellbeing strategies, ideally in complex or multi-stakeholder settings.
- A strong understanding of wellbeing issues such as mental health, stress, and psychological safety.
- The confidence to use insight and data to shape solutions and influence others.
- An inclusive approach, with a deep commitment to equity, diversity, and embedding lived experience in your work.
- Excellent communication and collaboration skills, able to build trust at every level.
- Experience working with both employees and volunteers or in a charity/mission-led organisation would be beneficial.
Why join Samaritans
Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. In these challenging socio-economic times, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you!
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now and be part of something meaningful.
We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.
If you're passionate about creating a culture where people feel able to care for themselves and others and you’re ready to help shape how we do that at Samaritans then we’d love to hear from you.
Please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 17 July 2025, with video interviews currently scheduled to take place w/c 7 and 14 July, if suitable applications are received before the closing date.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
The client requests no contact from agencies or media sales.
Finance Officer
Location: Crewe/Hybrid
Salary: £15,600 3 days a week (FTE £26,000)
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind.
THE ROLE
Working as part of a small finance team you will process Railway Children UK’s expenditure and income transactions accurately and in a timely manner, including being responsible for the purchasing cycle on the accounts system, and support with the processing of income on the fundraising database. You will engage with all departments to ensure that they are supported and gain an insight into all aspects of the organisation.
WHO ARE WE LOOKING FOR?
A highly motivated individual who takes pride in the accuracy of their work, you will be able to work to deadlines and take the initiative on solving problems. This is a varied role, and the ideal candidate will be able to manage their workload effectively whilst maintaining communications with all their stakeholders.
Ideally, you will have experience of working in a finance team but if you have an interest in working in finance or experience of data processing, we’d like to hear from you.
You will take satisfaction in working collaboratively and being part of an organisation that creates sustainable change for vulnerable children and young people.
For further information about this post and working for Railway Children, including how to apply, please visit our website
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES!

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Our Team as an HR Administrator
Are you an organised, service-driven professional with a heart for people and a passion for purpose? Scripture Union, one of the UK’s most respected children and youth ministry organisations, is looking for a talented HR Administrator to join our team.
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a talented Administrator to join our team to support our HR function.
What You'll Do
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Keep our HR engine running by providing excellent admin support
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Maintain accurate employee records and databases
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Help welcome new team members through recruitment and onboarding
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Support training and policy implementation
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Champion digital tools to streamline our processes
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Deliver excellent service in every interaction
Why Scripture Union
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Hybrid working (2 days/week in Milton Keynes HQ)
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Flexible hours (full-time or part-time from 22.5 hours/week)
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Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave.
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A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Who We're Looking For: Our Ideal Candidate
We’re seeking someone who is not just good at what they do, but is passionate about who we are what we do. Here’s what we envision in the right person:
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Organised and Driven: You thrive on managing your own workload, setting priorities effectively, and juggling multiple projects with grace and precision.
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Deeply Committed to Faith: You have a strong personal commitment to God and live as an active Christian disciple, bringing your faith into your daily work.
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Process-Oriented: You’re always looking for ways to improve systems and processes, making things more efficient and effective.
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Service-Focused: You believe in delivering first-class service to colleagues and stakeholders, ensuring every interaction is handled with care and professionalism.
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Digitally Savvy: You embrace digital tools and solutions to streamline HR operations and enhance the employee experience.
Previous experience in HR is not essential as training and support will be provided to gain HR qualifications.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
How to Apply
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If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via CharityJob. All screening questions provided as part of your application, must be answered.
Closing date: 31st July 2025.
Interview date: 12th August 2025.
Interview location: At our Head Offices in Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.
We are now looking to appoint to the full-time, permanent position of Development Programme Manager. The successful candidate will work with our Head of Development and Engagement to develop and deliver our comprehensive membership offer to our range of members.
In addition to managing their work programme they will act as Project Manager for some ADPH events, participate and lead cross team projects and line manage and oversee the work of our Project Administrators and Coordinators.
Candidates will be required to demonstrate experience of working in a training and leadership development environment, as well as a background in event and workshop management. Working with our senior stakeholders will require excellent communication and interpersonal skills, alongside a proven ability to prioritise a busy and varied workload.
The Association operates a hybrid working model, with an office in central London for staff who wish to attend, and welcomes candidates from across the UK. There is however a requirement that all staff attend our regular ‘face to face’ team meetings, further details of which can be provided ahead of any application by contacting the address shown in this posting.
We reserve the right to interview candidates ahead of the quoted closing date so do urge those wishing to apply to do so as soon as possible.
All applications must include a current CV and a covering letter outlining why you believe you are a strong candidate for the role to be considered for interview.
Applications should be sent to no later than noon, Friday 11th July.
To be considered for interview a covering letter outlining why you believe you are suitable for the role must be included with your current CV.
The client requests no contact from agencies or media sales.