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The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.

A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.

The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.

JOB PURPOSE

To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
• Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.

Supplier and Partner Development

• Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
• Lead onboarding and manage delivery to agreed standards, budgets and timelines.

Supporter Engagement and Campaign Development

• Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
• Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
• Build audience understanding through segmentation, insight and experimentation.
• Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.

Product Development

• Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
• Produce product business cases with KPIs, budgets, phasing and implementation plans.

Reporting and Evaluation

• Establish reporting and monitoring frameworks for Individual Giving activity.
• Use early data and insight to inform decision‑making, future planning, and product development.
• Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
• Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. 

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
• Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
• Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
• Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
• Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
• Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
• Experience managing budgets and ensuring effective allocation of resources.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
• Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
• Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
• Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
• Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
• Understanding of water safety, education, youth engagement, community development or related fields.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Tuesday 17th March 2026

Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

The role

The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.

Key Responsibilities:

 1. Training and Development

• Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
• Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
• Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
• Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
• Deliver both internal and external training sessions across TLC subject areas.
• Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
• Apply coaching and training expertise to support internal staff development and wellbeing.
• Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
• Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
• Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.

2. Income Generation

• Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
• Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.

3. Quality Assurance

• Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
• Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
• Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
• Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.

4. Partnership and Community Engagement

• Represent TLC at partnership meetings and events to promote training and development services.
• Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
• Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.

General

Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.

About us

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

About Spear Wolverhampton

Spear Wolverhampton is a partnership between Spear and Tabernacle Baptist Church.

Tabernacle Baptist Church is a large and lively multicultural and multi-generational church located in the heart of the diverse and multi-religious Whitmore Reans area of Wolverhampton. Their mission statement is ‘Love God, Love People, Share Jesus, Make Disciples’ and their current text is “Devote yourselves to prayer, being watchful and thankful”. They want to see people’s lives transformed by Jesus. They run monthly evangelism in the community, meet in 8 house groups during the week and run discipleship and other training programmes.

Tabernacle Baptist Church are excited about the opportunity to work with Spear in this new chapter in our church life - helping transform the lives of young people and young adults in Wolverhampton who are looking for work and new opportunities.

The successful candidate would be employed by Tabernacle Baptist Church with Spear Wolverhampton as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational 
Requirement for applicants to be practicing Christians and to subscribe to their statement of beliefs. Spear will provide an informal conversation to discuss Tabernacle Baptist Church’s statement of beliefs early in the application process.

Key Information

Salary: £30,000 FTE

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Tabernacle Baptist Church, Wolverhampton

Closing date: Monday 9th March

Assessment Day: Monday 16th March

Application: We will not process applications through this page, please apply through Tabernacle Baptist Church.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Oversight of Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee 
per week, in which we coach young people around skills and mindsets to support them in returning to 
work or education, and equip them with the skills to stay there.

• Lead group sessions of around 12 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Spear, as well as their ongoing progress and 
  sustainment of work or education.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Be line managed by Spear to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Tabernacle Baptist Church, meaning you are part of a vibrant church team and immersed in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site Management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.
• Liaise with relevant staff locally for on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
• Other relevant ad hoc church responsibilities from time to time.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and Tabernacle Baptist Church. A commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice, especially supporting young people in employment or education
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!

The Tower Project is an East London based disability charity that delivers a wide range of innovative services for children, young people and adults with learning disabilities and autism.

At the forefront of its innovative services delivery is the award-winning Tower Project Job, Enterprise, and Training (JET) Service, East London’s leading provider of supported employment and training services for young people and adults with learning disabilities and autism.

As Job Coach, you will empower adults of all ages with learning disabilities and autism to build real workplace skills through our paid accessible apprenticeship programmes. You will deliver focused, hands-on coaching to help apprentices succeed on their apprenticeships and progress into sustained employment, whether with their placement host or another employer.

Main Duties and Responsibilities

Job Coaching

You will provide hands-on workplace coaching that enables clients to develop competence, independence and resilience, supporting successful progression into sustained employment.

• Deliver in-work coaching, breaking tasks into manageable steps and systematically fading support.
• Conduct detailed job and task analysis to ensure clarity of role expectations.
• Support apprentices to develop technical skills, workplace behaviours and professional standards.
• Produce in work communication passports for apprentices and identify and implement reasonable adjustments in partnership with employers.
• Support apprentices to manage workplace anxiety, communication differences and confidence barriers.
• Develop natural workplace supports, including peer mentors and team-based assistance.
• Provide structured travel training to promote independent commuting.
• Monitor progress against apprenticeship goals and employment outcome targets.

Employer Partnerships and Placement Support

Maintain professional, positive relationships with employers and placement hosts secured through the JET employer engagement strategy.

• Act as the key day-to-day contact for employers once an apprentice is placed.
• Support employers to implement inclusive practices and reasonable adjustments.
• Provide guidance on supporting employees with learning disabilities and autism.
• Identify progression opportunities within existing employer partnerships.
• Escalate new employer development opportunities to the Employment Support Team.

Advice, Guidance and Development

You will deliver structured, person-centred support that enables clients to clarify their employment aspirations and take practical, achievable steps towards sustained paid work

• Develop vocational profiles identifying strengths, aspirations and support needs.
• Deliver structured one-to-one sessions reviewing progress and updating action plans.
• Support development of employability skills including CV preparation, interview techniques and workplace communication.
• Encourage independence, resilience and self-advocacy.

Monitoring & Reporting

• You will ensure accurate tracking of client progress and contribute to demonstrating service impact.
•  Maintain accurate and up-to-date digital records and action plans.
• Track outcomes and contribute to performance data and reporting requirements.
• Contribute case studies and evidence demonstrating sustained employment outcomes.
• Ensure compliance with safeguarding, data protection and health and safety policies.
• Support employers with completing workplace risk assessments prior to placement start.

Professional Responsibilities

• You will uphold high professional standards while contributing to the overall success of the service.
• Work towards agreed KPIs relating to sustained employment and progression.
• Participate in supervision, appraisal and ongoing professional development.
• Maintain knowledge of supported employment practice and inclusive workplace standards.
• Promote equality, diversity and inclusion in all aspects of work.
• Represent the service professionally with employers and partner organisations.
• Undertake any other reasonable duties required to support effective service delivery

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

• Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
• Ensure quality processes are followed for service delivery against key performance indicators
• Oversee and monitor accurate data recording and monitoring
• Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
• Oversee recruitment and support for volunteers across the service.
• Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
• This list is not exhaustive.

Permanent | Full Time | Circa £38,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to undertake holistic assessments of need, both remotely (over the telephone and online) and in person across their region. They will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

In addition to their primary casework role, they will provide specialist social work related advice and guidance to our Single Point of Contact Helpline team and our wider welfare teams. Applicants must be an experienced, registered social worker with a minimum of five years’ post-qualification experience within a Local Authority or the Charitable sector.

Applicants must demonstrate a comprehensive understanding of relevant legislation, policies, and best practice relating to the safeguarding of adults and children.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This role will be based in our Central London Headquarters, with a hybrid working pattern, with up to 2 days per week working from home. Occasional travel to support cases and wider Fund activity, outside of this region, may be required.

Additional Information

· Enhanced DBS Checked

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Monday 2nd March 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

An exciting new opportunity has arisen to join the Borde Hill team to work on the Reinventing Borde Hill project. This role will be responsible for managing the Community Growing Garden at Sugworth Farm, part of our new 2-acre biodynamic market garden which produces seasonal fruit and vegetables to supply the new restaurant, café and farm shop at Borde Hill.

Funded by the National Lottery Heritage Fund, the project includes an Activity Plan including a range of learning, community and volunteering activities, and this new role will have responsibility for overseeing community engagement both at the Community Growing Garden, and across the Parkland and main Garden.

Your role will focus on two key areas: overseeing the seasonal growing at the Community Growing Garden with volunteers and community partners, and developing and delivering an annual site-wide community engagement programme.

You will work closely with the NLHF Project Team, as well as the Green team. You will lead on liaising with local schools, community groups and charities, encouraging and facilitating participation in the Community Growing and wider site community programmes. Your passion for learning, community engagement, horticulture and nature will be key in ensuring this programme succeeds in delivering the ambitions set out in the Activity Plan.

Although funded via the Lottery project, this role is permanent as we are committed to continuing it after the funded project; we intend to continue the wide range of the activities that your role will nurture and develop.

Knowledge, skills and experience needed: (Please provide evidence in your Covering Letter and CV) Tasks and responsibilities

• Build a seasonal programme of community engagement and growing in the Community Growing Garden and at the main site, building on and developing the programme set out in the Activity Plan
• Deliver new community programmes and connect with participants. To include:
  o Facilitated sessions
  o Supported visits to the site
  o Drop-in activities and events
• Work with community partners to develop and deliver a community volunteer programme, ensuring access for people who will benefit from the opportunity
• Identify and build partnerships with relevant and diverse community groups, organisations and individuals, taking responsibility for the community engagement elements of the Reinventing Borde Hill project more widely
• Work with the Borde Hill Green Team, especially the Market Garden Growing Team, to ensure that the Community Growing Garden is aligned with their work, and supports the biodynamic certification aims of the Farm
• Identify routes for participant and volunteer progression and sustain communication
• Ensure equality of opportunity, access and inclusion for all participants and volunteers
• Work with freelance delivery partners and local community groups to deliver community activities
• Evaluate the effectiveness of the programmes, maintaining accurate monitoring data and adjusting programmes in response to feedback
• With audience needs in mind, review similar offers across the sector, especially in other local horticulture/nature organisations, to ensure our programmes are distinctive, attractive, appropriate and innovative
• Support and attend events delivered by other members of the team when required (e.g. large public events) and lead smaller community events
• Record and monitor the income and costs of the programmes, to meet budget goals
• Comply with the Safeguarding policy and all other policies relevant to programme delivery
• Ensure effective systems for resources and documentation are maintained in line with GDPR legislation and organisation policy
• Carry out any other duties as reasonably requested

Skills and experience To be considered for this position, you should be able to demonstrate some or all of the following skills:

• Experience of working with a diverse range of community partners, and a commitment to and experience of delivering community engagement activities including learning engagement and activities
• Experience of managing and recruiting a diverse cohort of volunteers
• Ability to lead community group activities and co-ordinate a programme of community group activity across the season
• An understanding of seed sowing, crop rotations, pest and disease management, plant husbandry techniques needed in a productive market garden, and/or a willingness to learn about Biodynamic principles and practices
• A passion for growing and experience of growing fruits, vegetables, salad crops and ideally cut flowers in a recognised establishment
• An understanding of growing crops undercover and knowledge of cultivation under polytunnels
• Appreciation of nature and natural heritage, and its potential to contribute to wellbeing, creativity and learning among families and communities.
• Proven commitment to and understanding of equity, diversity and inclusion.
• Good organisational skills.
• Flexible, collaborative, and self-motivated.

We’d also be interested to know if you have experience in any of the following areas (it isn’t essential to have experience of them all):

• Experience of partnership working, especially with marginalised and/or disadvantaged communities
• An innovative approach to planning and delivering family learning
• An understanding of barriers limiting access to nature and natural heritage opportunities.
• Experience facilitating engagement with gardens / public spaces for the community
• Understanding of communities and the challenges they face in the areas near Haywards Heath and the wider Mid Sussex area
• Understanding of the role of stakeholders in successful community engagement
• A practical approach to using evaluation to inform future programming.  Competence with the Microsoft Office suite of applications  Experience of managing budgets and maximising income.

As a Support Adviser, you’ll play a vital role for people affected by motor neurone disease (MND) by offering clear information, guidance and emotional support to individuals and families. Helping them to feel informed, reassured and better equipped to manage the impact of MND. You will communicate with empathy, confidence and purpose.

Every day is different. You could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact. 

Working as a Support Adviser on a 12-month Fixed Term Contract, you’ll be part of a focused team helping individuals understand their options and access the right services at the right time. You’ll contribute to a service trusted for its compassion and reliability.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 3 days per week. 

The official job title for this role is: MND Connect Adviser 

Key Responsibilities

• Respond to helpline calls, emails and forum posts with sensitivity and accuracy
• Actively listen to understand a diverse range of calls and offer tailored information
• Signpost to MND Association services and external agencies
• Support complex and sensitive enquiries, liaising with health and social care professionals
• Maintain accurate records and complete administrative tasks
• Monitor service standards and contribute to ongoing quality improvements
• Identify risk or safeguarding concerns and take appropriate action
• Uphold confidentiality and follow policies that protect people and data
• Work with the Helpline Manager and wider team to ensure effective service delivery

About You

• Experience in an information-giving role, ideally including helpline work
• Strong active listening skills, with empathy and clarity in communication
• Ability to explain complex or sensitive issues with care and precision
• Resilience to support individuals experiencing emotional distress
• Experience providing information and support in writing, including email and webchat
• Experience with contact centre or CRM systems
• Skilled in Microsoft Office, including Outlook and Excel
• Understanding of data protection and safeguarding procedures
• Able to work independently while contributing to team goals

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.

This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."

What you'll be doing

You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:

• Developing campaign strategies and power mapping decision-makers with young activists
• Facilitating actions, media engagement, and high-level negotiations
• Coaching young leaders and building their confidence to take the lead
• Creating alliances and expanding CYA's reach and influence
• Ensuring everything is accessible, inclusive, and driven by lived experience

You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.

Who we're looking for

We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.

Essential skills and experience:

• At least one year's community organising or campaigning experience with clear evidence of wins
• Ability to work collaboratively and inclusively, especially with people who have learning disabilities
• Strong facilitation and communication skills
• Experience building alliances and developing others
• Creative problem-solving and a genuine passion for justice

Benefits include:

• Flexible working arrangements
• 25 days annual leave plus bank holidays (pro rata)
• 8% non-contributory pension (Grapevine pays the full amount)
• Employee Assistance Programme
• A culture of learning, reflection, and genuine support

Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.

About Grapevine

We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.

"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader

Equality and Inclusion

Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.

The Society of Antiquaries of Scotland are looking to hire two new members of staff to help create and deliver the final two regional research frameworks as part of the Scottish Archaeological Research Framework (ScARF) project.

These roles will help the Society deliver its programme activity to support its mission and vision. One role will assist in the delivery of the North East of Scotland Archaeological Research Framework. The second role will assist in the delivery of the Forth Valley Archaeological Research Framework project. Both roles will provide support and carry out additional research required, as well as helping with the co-ordination of events. Reporting to the Research Manager, the roles will contribute to other research-related activities relating to the Scottish Archaeological Research Framework and will help deliver wider Society aims relating to external strategies as required.

Main Responsibilities

• Support the Research Manager in project delivery
• Maintain high academic standards across Society research-related activity
• Carry out a desk-based assessment and assist with literature review of research for the region, including Historic Environment Record (HER) assessment and data improvements, radiocarbon dates, museum collections, and Treasure Trove
• Update records and data within the HERs for the region based on gaps identified during the base data gathering process
• Create datasheets, interactive maps and graphics
• Assist with writing the Regional Research Framework
• Support the organisation of Project Advisory Group meetings, stakeholder engagement, workshops, and other project events
• Facilitate workshops, events, and communication
• Conduct at all times to maintain the high esteem in which the Society is held, and follow the Society employment policies and health and safety procedures

Role: Research Officer – full-time, fixed term for three years

Contract: 36 months (three years)

Salary: £29,200 per annum, with an additional 10% pension contribution

Hours: 37 hours (five days) per week with flexible daytime working hours on Monday–Friday, and an occasional requirement to assist at evening or weekend events with time off in lieu (TOIL) given for overtime provided.

Location: Hybrid working – all staff are expected to work from our office at the National Museum of Scotland in Edinburgh at least two days per week (pro rata) and employees starting in a new role will be required to work from the office more regularly in the first instance. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Research Manager

Probation: There will be a probationary period during which time your skills and suitability for the post will be assessed.

The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply. We are happy to explore different ways of working, secondments and alternative arrangements.

How to Apply

Submit a CV and a cover letter outlining how your experience, skills and knowledge meets the requirements (cover letter to be no more than two sides of A4) by the closing date

Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom on 19 and 20 March 2026. Reasonable travel expenses can be claimed.

Applicants who are not shortlisted will be informed but no detailed feedback will be possible.

The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form, a link will be emailed to you with receipt of your application. Filling in this form is voluntary, and the results are anonymous and are not used in the recruitment process.

Closing date: 11:59 PM on 8 March 2026

Further Information

For further information, please read the 'ScARF Research Officer – Full Job Description' on our website or contact the Head of Research, Dr Helen Spencer FSAScot

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Job title: Prospect Research Officer  (fixed term contract 12 months)
Salary: £31,500-£35,000
Hours: 35 hours per week

Contract: 12 months

Reports to:Prospect Research Manager 

Key relationships: Partnerships and Philanthropy Team, SMT, UNHCR’s global due diligence team 

Location:  WeWork, 1 Mark Square, London EC2A 4EG (hybrid working policy operates)

WHO WE ARE AND WHAT WE DO 
 

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.  
 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.  
 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.  
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING
 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.   

JOB PURPOSE 

UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Officer to join a small but high performing team with big ambitions. This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate and pipelines, by working closely with the Prospect Research Manager, fundraising colleagues as well as UNHCR internationally.   
 

This role reports to the Prospect Research Manager, who is responsible for developing and driving the prospect research strategy, due diligence and all high level, strategic prospect research.  The post holder will help identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The role will support UK for UNHCR’s due diligence process by helping to renew due diligence on existing pipelines, to completing some new due diligence profiles on lower-level prospects through utilising key due diligence tools and platforms, working with the Prospect Research Manager and members of the Partnerships and Philanthropy team, SMT and UNHCR’s global due diligence team. 
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and Corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team. 
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply. 
 

ROLE RESPONSIBLITIES   

• Working with the Prospect Research Manager to support the overarching strategy for the prospect research function and to help deliver a strong and sustainable prospect pipeline. 
• Prepare prospect research profiles for the Philanthropy and Partnerships Team, whether in preparation for individual meetings or for a range of events. 
•  Support the Prospect Research Manager’s work with the Director of Private Philanthropy to identify UHNWI prospects and their work with the Senior Philanthropy 
• Advisor to identify prospective members of UK for UNHCR’s first advisory development board.  
•  Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects.  
•  Keep up to date on trends and new ways of working within Prospect research and due diligence.
• Work within UK4U’s due diligence policy and processes, supporting the Prospect Research Manager to maintain a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards. 
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors. 
• Support the Prospect Research Manager to embed best practice use of the database within the team. 
• Provide general support to fundraising staff and work on special projects when called for.
• Support Prospect Research Managers bi-yearly pipeline reviews to ensure pipelines remain dynamic and fit for purpose. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 
 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 
 

• Experience of profiling, network mapping, prospect qualification and other prospect research activities. 
• Experience of working with colleagues in Individual Giving Teams and with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects. 

Essential Skills/Knowledge 
 

• Ability to act proactively to identify new prospects 
• Ability to juggle and prioritise multiple tasks and meet deadlines   
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis 
• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g. Trustees)  
• Ability to learn quickly and adapt to new situations well 
• Demonstrable strong oral and written communication skills 
• Ability to be discreet with valuable and personal donor details that are often confidential 
• Ability to problem-solve effectively 
• Ability to take a tactful and ethical approach to fundraising tasks 
• Demonstrable understanding of GDPR and other regulatory compliance issues.  
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).  
• Ability to work proficiently in Microsoft Office Suite. 

Desirable Skills/Experience 

• Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
 

Wellbeing
 

• 28 days’ leave per annum plus bank holidays 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial
 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   
 

Closing date: 2nd March 2026
 

Interview dates: First round interviews will be held online 10th-12th March. Second round interviews will be held w/c 16th March

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation please contact us. We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Title: Active Recovery Lead 

Employer:  The Southmead Project 

Accountable to: Head of Active Recovery

Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS

Hours: 4 days per week

Contract: Permanent

Salary: £32,216.00 p/a pro rata 

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices. 

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

• Paid supervision for 1.5 hours per month, with an external clinical supervisor 

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice 

• Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice

• Employer pension contribution of 5%

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months. 

Job Purpose: 

We are looking for a warm and passionate leader to come and join the Active Recovery Service.

As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. 

Principal Tasks:

1. Run two Active Recovery groups a week, with , with the help of the Practitioner.

2. Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach. 

3. Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.

4. Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers. 

5. Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.

6. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.

7. To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.

8. Participate in and support the recruitment and induction training of volunteers.

9. Support and line manage a team of volunteers.

10. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.

11. Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.

12. Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.

13. Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.

14. Contribute content for reports as required. 

15. Build and maintain positive relationships with partnership organisations for the project.

16. Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.

17. Record data accurately and in a timely manner on Oasis.

18. Produce social media and website posts about the project, including producing and editing videos.

19. Attend monthly one-to-one line management meetings with the Head of Active Recovery. 

20. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy. 

21. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

22. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.

23. All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL

• Full drivers licence and access to own transport.

• Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.

• A sound understanding of the issues affecting members who have experienced trauma and abuse.

• Experience in managing projects. 

• Excellent administration and organisational skills, including experience of managing sensitive personal information.

• Experience of and confidence in using multiple computer and case management systems. 

• At least 2 years’ experience of delivering groups in the community, preferably activity based.

• At least 1 year’s experience of providing face-to-face support for survivors of abuse. 

• The ability to arrange group activities and liaise with other local organisations to help plan them. 

• The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.

• The ability to work flexibly within a team and support those within it. 

• Experience in managing volunteers. 

• Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation. 

• A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.

• Experience in managing a long-term budget.

• Knowledge of survivors’ voice work.

• To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

DESIRABLE:

• Experience of building and maintaining positive partnerships in the community.

• Experience of running a community based project. 

• Experience of setting up processes for survivors’ voice work.

• Knowledge of making content for social media, including video recording and editing skills.

• Experience managing recruitment and training.

• Experience in chairing meetings and the ability to plan and review activities with a team.

• Experience designing outcomes processes and collecting outcomes data.

• Experience in writing reports, preferably funding reports in the charity sector.

 Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.

Foss Island Retail Park, York, North Yorkshire 

Full-time, 37 hours per week. Your working pattern will be 5 days over 7, working at least one weekend day per week.

From £25,500 per annum, depending on skills and experience  

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As one of Team Leaders, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
We are currently looking for a Team Leader to join our team at our new Superstore in York. 

As a Team Leader, you will oversee the day-to-day operation of one of the departments of the superstore. This includes leading a team of employees (shop assistants) and volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.  

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work. 
 

Specifically, you will be responsible for: 

• Running the department commercially, including display and merchandising, stock management and generation, maintaining shop standards, layout of store and opening and closing of store.  

• Supporting the management team in delivering ambitious sales targets whilst maintaining shop standards, commerciality and compliance.  

• Assuming Duty Manager responsibility in the absence of the store management team.

• Opening and closing the store if required as duty manager and responding to alarm call-outs as a listed key holder if required.

• Working a flexible shift pattern to reflect the business needs, including weekends and pre-retailing hours.  

• Ensuring the department is presented to the highest standards with attractive visual merchandising and attractive window displays.  

• Ensuring that all charity policies, shop standards and operations procedures are communicated effectively to all retail assistants and volunteers and are maintained and followed consistently.  

• Line managing the Retail Assistants, ensuring you develop and retain talent by conducting regular performance development reviews, implementing action plans, training, and supporting personal development and growth.

• Taking on leadership of employees across the whole store when acting as Duty Manager.

• Support in managing the sales and profit of the Superstore and where possible exceeding agreed targets across categories (Donated stock, cash, benchmark gift aid, average selling price, sell through, stock processing). 

• Ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.  

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.  

About You 

To be considered for this role, you will need: 

• To be educated to GCSE level or equivalent or have experience in a similar role at a similar level. 

• Experience in managing people/volunteers, including recruitment and development. 

• To have excellent communication and interpersonal skills.   

• To be highly organised with good time management skills.

• An ability to prioritise workload and meet deadlines.

• Previous retail experience in the charity sector or commercial sector is desirable.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 09 March 2026. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.