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The Housing Needs Service is integral in effectively preventing homelessness and supporting service users into permanent and sustainable accommodation. The Housing Needs Service involves working collaboratively with other internal services, including the Resettlement Team, the Employment Service, the Housing Solutions Service and Passage House Assessment Centre, to assess the housing needs of service users and identify appropriate accommodation options.
This service is key part of the No Night Out service (NNO), an innovative model that provides rapid intervention and support for individuals at imminent risk of rough sleeping for the first time. Service users are provided with emergency accommodation, assessed by the Housing Needs Service and supported to view and sign up for Private Rented Sector properties within a target timeframe of 14 days. The Housing Needs Service works closely with the Resettlement Team to achieve successful outcomes within this prevention service.
The Housing Rights Worker will provide high-quality housing advice, advocacy and casework support to individuals and communities experiencing homelessness, housing insecurity or other housing-related problems. You will empower clients by delivering practical solutions and helping them understand and exercise their statutory rights, while contributing to the organisation’s objectives of preventing homelessness and improving access to safe, secure housing.
The Housing Rights Worker is required to:
- Prevent homelessness wherever possible by supporting clients to understand and exercise their legal and statutory housing rights.
- Provide specialist housing advice, advocacy and casework support to individuals experiencing homelessness, housing insecurity or housing-related difficulties.
- Working collaboratively with the Intervention Worker’s caseload of clients, ensuring high-quality client-centred support.
- Represent and advocate on behalf of clients in dealings with landlords, local authorities and other statutory or voluntary agencies.
- Sourcing suitable accommodation options, including shared and private rented accommodation, particularly for single people under 35 affected by Shared Accommodation Rate restrictions.
- Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
- Contribute to the development and improvement of housing advice services.
Main Duties
Housing Advice & Casework
- Provide advice on homelessness legislation, housing law, tenancy rights, housing debt and welfare benefits impacting housing affordability.
- Support under 35s to access sustainable housing solutions, addressing affordability barriers and landlord engagement.
- Assisting Housing Need workers with preparing clients for viewings, tenancy sign-ups and moving into accommodation.
- Identify and advocate on the client’s behalf to address concerns relating to property condition, safety and housing standards.
- Represent and advocate on behalf of clients in dealings with landlords
- Negotiate with landlords, housing providers and local authorities to prevent eviction or resolve disputes.
Partnership & Multi- Agency Working
- Build relationships with private landlords and letting agents to increase access to suitable shared housing and private rented accommodation for people under 35.
- Work creatively to overcome barriers faced by young single people in accessing accommodation
- Work proactively with landlords and letting agents to ensure they understand and adhere to their legal responsibilities, including tenancy management, notice procedures, and statutory obligations.
- Encourage early resolution of disputes between landlords and tenants to prevent escalation and homelessness
Community Engagement & Outreach
- Work collaboratively with community groups and partner organisations.
- Build and maintain effective working relationships with local authorities, housing associations, supported accommodation providers, and voluntary sector partners.
- Participate in multi-agency meetings and case conferences.
- Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
- Deliver workshops, information sessions and outreach activities to raise awareness of housing rights and housing options.
Service Development
- Provide feedback on emerging housing trends affecting under 35s and other client groups.
- Assist with reporting and meeting service targets.
- Contribute to the development and improvement of housing advice services.
- Develop accessible information resources tailored to young people
- Promote good practice within the private rented sector and encourage responsible landlord engagement.
The client requests no contact from agencies or media sales.
Thank you!
Lloyds Bank Foundation
Strategic Communications Lead
Starting Salary: £60,139
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful.
As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders.
This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation.
About You
We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills.
You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences.
A commitment to equity, diversity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview.
We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address.
Key Dates
Closing Date: Midday, Monday 25th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Thursday 4th June 2026
Second Interview: Tuesday 16th June 2026
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
Thank you!
Lloyds Bank Foundation
Head of Public Affairs (Maternity Cover)
Starting Salary: £64,936 per annum (London-based)
Contract: Full-time, fixed-term contract (we are open to conversations about different ways of working - so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is an exciting leadership opportunity to shape and lead the Foundation’s national public affairs and influencing work during a period of maternity cover, maintaining momentum and driving meaningful change in policy and practice.
As Head of Public Affairs, you will set direction for influencing activity across England and Wales, ensuring it is aligned to organisational priorities and continues to deliver impact. You will lead engagement with senior policymakers and political processes, acting as a credible and visible representative of the Foundation.
Working closely with colleagues, you will ensure that influencing activity remains informed by local insight and translated into clear national priorities. You will also contribute to organisational leadership, supporting strategic direction while leading a high-performing public affairs team through this period.
About You
We’re looking for an experienced and credible leader with a strong background in public affairs, policy, or influencing. You will bring a track record of delivering impact at national or regional level, alongside a strong understanding of the UK political landscape.
You will combine strategic thinking with practical delivery, with excellent relationship-building skills and experience of engaging senior stakeholders. You will be confident providing leadership and continuity in a fixed-term role. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 7th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Monday 18th May 2026
Second Interview: Monday 1st June 2026
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.