18 Quality and effectiveness manager jobs in Manchester

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About us

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.

Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.

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About the role

This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.

Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.

This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.

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Key responsibilities

Training and development

• Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
• Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
• Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.

Community building and partnerships

• Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
• Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
• Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.

Team leadership

• Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
• Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
• Collaborate with team members to improve internal systems, document learning, and  integrate specialised expertise into Act Build Change practice.

Fundraising and sustainability

• Raise at least £60,000 per year through partner projects, funding bids, and membership dues to ensure financial sustainability.
• Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
• Represent Act Build Change in networks and at events within the broader social justice ecosystem.

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What we're looking for

Essential experience and skills

• Experience in community organising, including engaging local communities and winning broad-based campaigns.
• Experience in managing and developing effective teams.
• Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
• Experience in designing, delivering, and evaluating high-quality training programmes.
• Experience in fundraising and financial management.
• Comfortable using digital tools and platforms.

Desirable experience and skills

• Experience of using coaching and/or collective care methods in organising and management contexts.
• Lived experience aligned with the communities we work alongside.
• Lives in the North of England.

Personal qualities

• You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
• You understand social justice movements, community organising methodologies, and power building initiatives.
• You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
• You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
• You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
• You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
• You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
• You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).

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What we offer

Salary and benefits

• £46,350-53,045 salary, depending on experience.
• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).
• Access to office space in London when needed.
• Co-working space expenses available for those based outside London.
• Occasional travel to London may be required (up to twice a month), with expenses covered.
• Team away days around the UK (up to four times a year), with expenses covered.
• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.
• Collaborative, mission-driven work environment with impact across the UK.
• Professional development opportunities including training and events (assessed on an individual basis).
• Clear growth pathway in an expanding team.

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How to apply

Please submit your application using the application form.

Note:

• This role is for UK-based candidates who have the right to work in the UK.
• Applicants that do not follow these instructions may not be considered.
• Due to the volume of applications we may not be able to respond to everyone.

What to submit

• Your CV (PDF, max. two pages).
• Answers to all application questions, providing specific examples.

Next steps

• Submit your application by Mon 14 Sep at 23:59.
• First round interviews will begin the week of Mon 28 Sep.
• We may arrange a second round of interviews.
• The role will start from Nov 2026.

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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.