Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset
Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.
Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.
The role:
We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.
You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.
You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Provide energy advice to clients by phone and email.
- Provide information to help clients access appropriate support.
- Engage with households who need help with their energy issues and provide in-depth casework support.
- Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
- Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
- Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
- Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
- Work alongside and support CSE volunteers.
- Work closely with WHAM partners to offer support to clients.
- Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Experience of giving advice.
- Awareness of confidentiality requirements when handling sensitive information.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Ability to actively listen and correctly identify the support needs of clients.
- Highly organised, with the ability to maintain admin systems independently and accurately.
- Able to work independently and use own initiative, while also working well as part of a team.
- Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Sunday 6 September 2026.
Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Registered Charity
101 - 500
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Special Events Manager (Maternity Cover)
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to create strong relationships with donors, sponsors, volunteers and team memeber?
- Can you think outside the box and develop unique event concepts and fundraising ideas?
- Do you have 3-5 years experience in event planning, fundraising or a related field?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 11th September 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Thank you!
Location: Bristol Office (Hybrid – minimum 2 days per week in the office)
Salary: £26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period
Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week)
The role:
We’re looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns.
You’ll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You’ll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination.
By helping CSE secure sustainable funding, you’ll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Undertake desk-based research to identify and assess trusts, foundations and other grant-making organisations aligned with CSE’s charitable objectives.
- Maintain accurate and up-to-date records within Beacon CRM, including funder information, research findings and next steps for engagement.
- Support the development of a robust and prioritised funding pipeline by assessing funder eligibility, strategic fit and application requirements.
- Support the preparation of Expressions of Interest (EOIs), funding applications and funding proposals.
- Assist with gathering project information, impact data and organisational content from colleagues across CSE to support fundraising submissions.
- Draft funding summaries, case studies and other written content to support fundraising activities.
- Support the coordination of introductory conversations and meetings with prospective funders and partners.
- Support the planning and delivery of CSE’s annual Share the Warmth fundraising campaign.
- Support donor stewardship activities through Beacon CRM and Mailchimp, including donor communications and supporter journeys.
- Support the coordination of fundraising and development meetings, events and stakeholder engagement activities.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Strong research skills and the ability to gather and organise information from a range of sources.
- Excellent written communication skills, with the ability to produce clear and accurate written content.
- Excellent attention to detail and a commitment to producing high-quality work.
- Strong organisational skills and the ability to manage multiple tasks and deadlines.
- Ability to work independently, use initiative and take ownership of tasks.
- Experience of undertaking desk-based research and organising information into accurate records.
- Competence using Microsoft 365 applications, particularly Excel, Word, Outlook, Teams and SharePoint.
- Curious and proactive, with an interest in learning about organisations, funding opportunities and relationship development.
- Commitment to CSE’s charitable mission and values.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- Company pension scheme (8% employer, 6% employee contributions)
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
The closing date for applications is 5pm on Sunday 13 September 2026.
Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
#LI-DNI
Registered Charity
101 - 500
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.