Retail jobs

Hybrid / Birmingham, Blackburn, Bradford, Doncaster, or Redcar

Fixed-term contract for 6 months to start 16 March

Are you an experienced communications leader ready to make a national impact? We’re looking for an exceptional Interim Head of PR and Communications to guide and elevate our work over the next six months as we enter an exciting new chapter.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

About the role

This is a unique opportunity to shape the voice of the national institute, ensuring our research, insights, and mission are communicated with clarity, creativity, and authority.

You will bring outstanding written and verbal communication skills, with the ability to articulate complex ideas to a diverse range of audiences — from teachers and policymakers to media, government stakeholders, and the wider public.

What we’re looking for

• A senior communications professional with significant experience in strategic leadership.
• Exceptional written and verbal communication skills, with a talent for conveying complex ideas clearly and compellingly.
• Proven ability to operate at pace, manage multiple priorities, and influence senior stakeholders.
• Experience working with media, government, or national organisations (education sector experience is an advantage).
• A collaborative, confident leader who can quickly embed, build strong relationships, and guide a high-performing team.

Key benefits

Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.

Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

Pension - Entry to the Local Government Pension Scheme.

Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!

Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

Development - We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. 

If you have any queries about this role, please contact our recruitment team.

To apply, please send a CV and cover letter.

Closing date: 5.00pm on 11 February 2026.

We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates

Salary: £29,141.77 per annum 

Location: Leeds city centre – Shelter shop 

Contract: Permanent 

Hours: Full time, 35 hours per week

Closing date: Tuesday the 17th of February at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you a passionate person who wants to shape the future of our newest flagship Shelter shop opening in spring of 2026 in the heart of Leeds City centre? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead in this exciting role as a shop manager.

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! 

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will also have experience of driving sales in a retail environment. 

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Director of Income Generation & Business Development
Salary - £55,000 - £60,000 dependent on experience
Location: Leeds (hybrid working)

For over 50 years, Leeds Women’s Aid has been a lifeline for women and children experiencing domestic violence and abuse. The organisation has grown significantly, from a c.£600–700k income charity 10 years ago, to one now approaching £5m annual income. With this growth comes bold, renewed ambition to diversify income, strengthen influence and ensure LWA’s voice, values and impact are communicated with clarity and confidence to reach those who need them most. 

It’s an exciting time in LWA’s development. With a growing footprint, deeper community roots, expanding services and renewed ambition to influence systemic change for women. This newly established Director of Income Generation & Business Development role is designed to bring together income generation, marketing and communications, and retail under one strategic umbrella to shape the next chapter of LWA’s development and impact. 

As Director of Income Generation & Business Development you will set the strategic direction for all income related activity across the charity, ensuring LWA develops a sustainable, diversified income portfolio that is aligned with the charity’s purpose and values. This is an opportunity to shape a sustainable future for LWA – ensuring it can continue to grow its impact and that its work remains rooted in the voices and experiences of women and children. 

You’ll play a key role in the Senior Leadership Team, contributing to collective leadership, organisational governance and the long-term resilience and strategic direction of the charity. 

As Director of Income Generation & Business Development you will:

• Strategically lead a multi-year income generation and business development strategy, setting key objectives and enabling diversification that aligns with LWA’s values and new organisational strategy. 
• Provide strategic leadership for marketing and communications, ensuring organisational-wide narrative building that reflects the values and impact of LWA, while championing the voices of women and children. 
• Ensure strategic leadership for LWA’s retail function, developing growth strategies that balance community impact alongside financial performance. 
• Develop compelling, adaptable cases for support that reflect LWA’s impact and ambitions, ethically and meaningfully embedding survivors’ voices. 
• Strengthen organisational resilience through income diversification beyond statutory funding, establishing strong communities of support and identifying opportunities for growth. 
• Work collaboratively with the Director of Services & Engagement and Director of Strategy, Partnerships & Influence to identify and develop new commissioning and business development opportunities, ensuring viability and strategic alignment. 
• Represent LWA with authenticity, integrity and sensitivity to ensure the values of the organisation are upheld and that organisational decision making reflects women-centred principles. 

The role would best suit:

• A senior income generation leader, with broad multi-stream experience and a proven track record of strategically driving growth and diversification of fundraised income. 
• A strategic leader with the ability to develop a team across income generation, marketing and communications and retail. 
• An individual with experience of developing income generation strategies that intersect with organisational strategies and ambitions. 
• Someone with the ability to balance income generation with ethical storytelling/responsibility, public accountability and regulatory considerations. 
• An individual who demonstrates commitment to LWA’s values and the Nolan Principles: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Someone with demonstrated commitment to, and understanding of, women-led and women-centred support services, including the importance of trauma-informed, inclusive, and empowering practice for women and girls.

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and Application Questions) is Tuesday 24th February with first stage interviews scheduled to take place Thursday 5th/Monday 9th of March.  

Due to the nature of the services provided and the population supported, this post is subject to an Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010, and therefore the postholder must be female. This requirement is applied lawfully and proportionately, reflecting the organisation’s provision of specialist women-centred services and the need to maintain safety, trust, and authenticity in leadership and external representation.

Appointment to this role will be subject to safer recruitment checks, including satisfactory references, right to work verification, and a Disclosure and Barring Service (DBS) check at the appropriate level.

Permanent

37 hours per week, over 7 days, to include Saturdays and Sundays

£25,760 per annum

Location: Exmouth

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Have you got Retail/Management experience? Are you looking for a new challenge in 2026?

We are looking for a Shop Manager to lead our team in the Exmouth shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is Thursday 12th February 2026. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 5th February onwards.

Interviews will be held on a date to be confirmed.

IN2

The Head of Client Experience will lead the planning, development and sustainable delivery of MHFA England’s commercial plan through applying expertise in workplace mental health. This role is responsible for generating income through new business and growing long-term partnerships with existing clients. 

This role will lead our commercial sales and delivery teams to deliver high quality training and consultancy, driving commercial success to directly support our purpose as a social enterprise. Leading the team to deliver seamless customer experiences, build customer lifetime value and ensuring we achieve our financial and impact goals within budget.

Please see the attached job description for full details of the role and responsibilities.

Job Title: Deputy Renewals Manager
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £37,800 per year, Band F, Level 3
Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation.
Contract: Permanent

About the Role:

This role sits within a young, diverse team united by a strong commitment to excellent customer service.

As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support.

What you’ll do as a Deputy Renewals Manager:

• Lead and motivate a telephone-based renewals team to deliver high-quality customer service
• Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance
• Coach and performance-manage team members, acting as first point of escalation
• Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy 
• Build strong relationships with charity clients and identify opportunities to retain and grow business

What we’re looking for as a Deputy Renewals Manager:

• Experience in commercial insurance and insurance broking
• Leadership or supervisory experience within renewals or existing business
• Strong knowledge of FCA regulation, TCF and compliance requirements
• Confident communicator with excellent customer service and complaint-handling skills
• A proactive approach with the ability to drive performance and commercial results

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
• Flexible working hours and hybrid options
• Work in a way that suits you, your role, and your department
• Double-matched pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 Sunday 15th March 2026

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand-new flagship Shelter Shop in Leeds City Centre opening in spring of 2026. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for a highly motivated Building Surveyor (MRICS, MCIOB) or significant demonstrable experience in retail building surveying with a successful track record in managing repair, refurbishment, and fit-out projects within an extensive property portfolio to join our team.

As our Regional Building Surveyor, you'll manage our Retail Division's property portfolio in the South East region, spanning 220+ leasehold shops and stores.

Your region will cover the South East, of England including parts of East Anglia, London and the home counties, Southampton and east along the coast.

You’ll deliver a full range of building surveying services, both reactive and planned maintenance, including:

• leading diverse projects, from essential repairs to rejuvenating refurbishments and exciting fit-outs
• managing contract and tender documentation
• fulfilling CDM duties, including being Principal Designer
• conducting Planned Preventative Maintenance inspections
• overseeing building maintenance
• performing acquisition and disposal surveys
• offering dilapidations advice
• building strong relationships with stakeholders

About you

To be successful in this role, you'll:

• possess a professional building/construction management qualification (MRICS, MCIOB) or significant demonstrable experience in retail building surveying
• have sound technical knowledge of all legislation relating to the fit-out and occupation of leasehold retail premises (Building Regulations, Planning, CDM, Fire Safety Order, Health & Safety, and Asbestos)
• be a highly effective team player with strong interpersonal, influencing, and decision-making skills. 
• have extensive experience in all key aspects of traditional building surveying disciplines, including:
  - acquisition and disposals surveys
  - health and safety
  - defects analysis 
  - maintenance inspections and management of remedial works
  - coordinating with stakeholders, including contractors and consultants
  - access audits 
  - building pathology
  - dilapidation's
  - fit-out design
  - contract administration

It would be advantageous if you have specific experience in developing and maintaining a large retail estate.

​Working arrangements

This is a field-based role working from home with travel throughout South East England, primarily your regional patch (as explained above), though periodically extending across the country. You will be required to live within the region.

Travel will be based on current project work and the need to visit various sites in project. You will be able to manage your diary accordingly to enable this. There will be overnight stays as required (on average, this would typically be 2 nights a month).

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

To hear from our people, check out Belonging at BHF.

Interview process

There will be a two stage interview process, via MS Teams.  

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

Support Manager

Do you have a can-do attitude, with line management, coaching, training and counselling skills?

Have you worked in the social care, mental health or retail service sectors?

Are you an effective multi-tasker with a passion to support the welfare and development of ex-homeless people?

We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to play a pivotal role in the lives of companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting, through personalised support, coaching, counselling, and guidance.

Emmaus Hampshire provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, pre-loved boutique, warehouse, workshop and community kitchen. As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each companion individually, and the importance of the community in helping them to achieve it.

You will:

• Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service.
• Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
• Be proactive with a supportive approach to coaching team members, helping them develop skills, confidence, and resilience.
• Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
• Solid grounding in social care management, upholding safeguarding, professional boundaries, and a supportive, individual-focused approach

If you are flexible, resilient, and adaptable, with an empathetic approach, and a genuine desire to empower others, we encourage you to apply.

If you are looking to change careers or return to work, and believe you have the right skills to carry out this role, please do apply? Providing you can match the skills, competencies and have some experience in at least one of the areas described then we would like to hear from you.

Please note that there will a requirement for DBS.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date: 22 February 2026

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

We have an exciting opportunity for two Insurance Apprentices to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex.

Unity is a vibrant insurance broker specialising in Scouts and charity insurance products. With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow.

Job Title: Insurance Apprentice

Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you’re in. These are in line with the National Minimum Wage for Apprentices.

Location:  Lancing, West Sussex, BN15 8UW

Contract Type:This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion.   

Working Hours: 35 hours a week, 9 am - 5 pm

About The Role:

This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job.

• Earn while you learn – fully funded apprenticeship
• Gain professional recognition
• Improve your on-the-job performance

You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career.

As the Insurance Apprentice, your Key Responsibilities will include: 

• Dealing with new business enquiries across different charities and not-for-profit organisations.
• Developing relationships with Scouts, Charities, and Commercial organisations/businesses.
• Attend supervision sessions, team and management meetings as appropriate
• Ensure compliance with the Individual Conduct rules and Conduct policies

What we are looking for in our Insurance Apprentice:

• Minimum two A levels (grade C or above) or equivalent, and willingness to work towards Cert C
• Building strong relationships with clients, insurers and colleagues.
• Ability to work using own initiative and manage tasks effectively

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family-friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 31st May 2026

Telephone Interviews will be held in the week commencing Monday, 15th June 2026

Interviews will be held in person, week commencing Monday 22nd June 2026

Start Date: September 2026.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Strictly no agencies.

Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role and Unity:

Unity Insurance is part of The Scouts, and we’re proud to support charities, youth groups, and not-for-profit organisations—including Scouts and Guides—by helping them protect what matters most.

We’re a small, friendly team with a big purpose, and we’re now looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy building meaningful relationships while making a real difference, we’d love to hear from you.

As an Account Handler, you’ll be a key point of contact for our clients, providing expert support and ensuring they receive the right insurance cover for their needs. This is a varied and rewarding role where customer care, accuracy, and teamwork are at the heart of everything you do

What you’ll do as an Account Handler:

• Acting as the first point of contact for clients

• Providing quotations, advice, and ongoing policy support

• Managing renewals, mid-term adjustments, and claims

• Identifying and recommending additional products where appropriate

• Ensuring all administration is accurate and completed on time

• Delivering excellent customer service and supporting the growth of our client base

What we’re looking for as an Account Handler:

• Previous experience in insurance and customer service

• Understanding of youth organisations or small charities 

• Good knowledge of insurance principles and FCA guidelines

• Confidence using computer systems and insurance platforms

• Working towards or holding insurance qualifications 

• A genuine passion for helping others and delivering great service

Why join us?

• At Unity, your work truly matters. Every day, you’ll be supporting organisations that help young people gain skills for life—all while being part of a welcoming, supportive team.

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Sunday 15th March 2026

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

This is a brand new leadership role at a pivotal moment for the Greyhound Trust.

We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.

As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.

Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.

Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.

You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.

This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.

We are excited to hear from you if you bring experience, energy and a commitment to our casue.

Please see the full JD / Job pack below.

Make a real difference to life after brain injury. Join us as Headway’s Events Fundraising Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility, 

Headway – the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re now looking for an experienced, creative and highly organised Events Fundraising Manager to take our programme to the next level.

About the role

As Events Fundraising Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third‑party events such as the London Marathon, Great North Run and London Landmarks Half Marathon.

Working closely with the wider Fundraising Team and our Communications Team, you’ll ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.

With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.

What you’ll do

• Plan, manage and deliver Headway’s events programme from start to finish.
• Develop a forward‑thinking events strategy that increases participation and income.
• Deliver and champion outstanding supporter stewardship.
• Manage budgets, health & safety, logistics and evaluation.
• Build strong relationships with participants, volunteers, suppliers and corporate partners.
• Line manage and develop the Fundraising Coordinator (Events).
• Identify and test new fundraising opportunities to grow our reach and income.
• Work closely with the Communications Team to deliver effective, engaging marketing.

About you

We’d love to hear from you if you have:

• Proven experience in planning and delivering a diverse range of Fundraising events.
• Strong organisational skills and the ability to manage multiple projects
• Excellent communication and relationship‑building skills
• Understanding of fundraising principles and supporter engagement
• Experience of budgets, evaluation and health & safety
• Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
• Ability to lead, support and develop others
• A commitment to safeguarding, equality, and Headway’s values

You’ll be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.

Benefits

As a valued member of the Headway team, you’ll have access to the following range of benefits:

Financial Security

• Competitive salaries

• Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions

• Occupational Sick Pay Scheme, increasing with length of service

• Death in Service Benefit, providing peace of mind for your loved ones

Flexible Working

• Hybrid working, with a minimum of one day in the office. 

• Flexible working arrangements promoting wellbeing and work-life balance

Wellbeing

• 24/7 Employee Assistance Programme including access to counselling services

• Eye test vouchers

• Mental Health First Aiders

Holidays and Leave

• 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays, one day birthday leave and additional three days for Christmas closure. 

Additional Benefits

• Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership

If you’re excited by the opportunity to lead inspiring events that change lives, we’d love to hear from you. If you have any further questions about this role please contact Ruth Owens, Interim Fundraising Director. No recruitment agencies please. 

• Closing date: 25th February 2026 
• Interviews: 3rd 4th March (online)