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We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage the Charity’s Merton counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.
Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.
Applying for the Posts
In the Recruitment pack you will find the Job Description and Person Specification for the Service Managers roles.
To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
7.5 hours per week / £34,475 per annum, pro rata / permanent / working day to be discussed at interview.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
YMCA Community Counselling Dialogue offer free short-term face to face, group and online therapy for young people aged 11 - 18 who live or have a GP in West Sussex. We offer a range of talking therapies, group sessions for young people who are struggling with their mental health. We see young people in different locations in the community such as youth centres, children and family centres and our own buildings. Our online counselling takes place over an electronic therapy platform.
We are recruiting for a qualified counsellor to join our team of therapists as a Community Counsellor based in Littlehampton. You will be passionate about making a meaningful difference in the lives of children and young people.
Your contracted base will be our main office in central Hove, and you will deliver services in Littlehampton, West Sussex.
Key responsibilities
- Offer assessments to children and young people within the Tier 2 Counselling Service
- Manage a caseload of children and young people, delivering counselling within the West Sussex Dialogue service model
- Work with the project administrator and project manager to ensure high quality delivery of service
- Work systemically, e.g. liaise with and include parent/carers, educators, health professionals when appropriate and as agreed by the client
- Manage the tight time boundaries of the role and the often complex and varied workload
- To develop and co-facilitate groups for children and young people in the service
- Work at all times within the BACP Ethical Framework for the Counselling Professions and follow YMCA Dialogue safeguarding procedures and policies
- Maintain individual membership of the BACP and to become a Registered Member (or other professional body such as HCPC)
Qualifications, knowledge, and experience
- Experience of working as a Counsellor post-qualified at diploma, graduate or post graduate level or equivalent, including working with risk issues
- You will have a BACP Membership; BACP Registered or Accredited. Or other professional body e.g. HCP
- You will also have a sound understanding of child protection and vulnerable adult safeguarding issues, policies, and procedures
- An in depth understanding of counselling theory and practice and working to short-term models
- You will have proven experience in safeguarding children and young people, responding to, managing, and referring safeguarding issues
- You will be familiar with using creative therapeutic approaches, along with experience of working with children and young people aged 11-18 in community settings
Please note we are also recruiting for a School Counsellor in Bognor Regis, (7.5 hours per week – term-time only / £34,475 per annum, pro rata / permanent / working one day per week 8.30am-4.30pm - working day to be discussed at interview) and there is an opportunity to combine this Community Counsellor role to make a two-day role. If you are interested in both roles, please let us know in your application.
CLOSING DATE: Wednesday 22 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.