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The Operations Officer is a pivotal member of the team who will support the organisation to run its activities efficiently and effectively. As part of a small team, you will work collaboratively with most of the charity’s functions but in particular provide regular support to the SMT, finance, HR and fundraising teams.
Who we are:
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.
The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:
- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.
- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.
- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.
The organisation is just over 10 years old and has enjoyed sustainable growth with an annual budget this year of circa £1.2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.
WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.
Purpose of Role
The Operations Officer is a varied role that helps keep the charity’s different functions running smoothly. Working closely with a small team a typical day can be a combination of regular tasks involving prompt and careful handling of incoming communications by email, post and telephone call, responding to invoices or payment requests and preparation of letters, contracts or reports. Other tasks such as recruitment support, staff onboarding, events and travel planning are less routine but may be part of your day as and when they occur.
Team co-ordinating
· Manage calendars and appointments, scheduling team meetings, appointments and events.
· Co-ordinate travel plans including booking transport, accommodation and supporting visa application processes.
· Attend quarterly Board meetings, taking minutes.
· Assist in the preparation and distribution of Board materials.
· Track charity assets and equipment, liaising with outsourced IT support as necessary.
HR Support
· Lead on fulfilment of recruitment campaigns, organising the recruitment pack, placing job adverts, handling applications, arranging interviews and tests.
· Issue contracts, contract variations, ensure signed records and references are filed.
· Prepare the induction of new joiners including introductory meetings and issuing equipment.
· Storing safeguarding records.
· Administer the charity’s HR filing system on SharePoint and the online HR management system.
· Keeping the charity organogram and staff profiles up to date.
· Logistic support for leavers, arranging collection of equipment.
Fundraising
· Work with fundraising colleagues to ensure that incoming communication is routed appropriately or responded to.
· Update records in the charity’s CRM system.
· Print and post written appeal letters.
· Logistics support for fundraising events, charity attendance at conferences, award ceremonies and trade fares.
Finance
· Handle incoming invoices and payment requests, obtaining authorisation from budget holders.
· Manage staff prepayment cards, topping up funds, issuing new cards and cancelling leavers’ cards.
· Prepare a bi-weekly payment run for international payments.
· Support the SMT with expense claims.
· Update the charity’s finance systems and file financial documents in SharePoint.
· Prepare Gift Aid claims, including utilising the charity’s CRM function.
Administration
· Manage personal and shared email accounts.
· Monitor and route incoming post.
· Answer incoming telephone calls, arranging a rota basis with colleagues.
· Preparing and issuing contracts, letters, reports or similar for signatures, including by Docusign.
· Keep all information confidential and comply with data protection and ethics legislation, including being up to date with GDPR requirements.
Other
· Ad-hoc procurement of goods or services as and when required.
· Comply with the charity’s policies and procedures.
· Occasional travel to charity meetings or events is required. Travel outside of the UK is unlikely.
· Any other reasonable duties as required.
Person Specification
Skills & Experience
This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.
Essential
· Experience in an administrative, operations, finance, HR or team coordination role.
· Excellent organisational skills and ability to manage competing priorities.
· Strong written and verbal communication skills.
· Good working knowledge of Microsoft Office, especially Outlook, Word, Excel and SharePoint.
· Ability to handle confidential information appropriately.
· Strong attention to detail.
· Comfortable working remotely and collaboratively with a small team.
Desirable
· Experience in a charity, NGO or international development organisation.
· Experience using CRM, HR or finance systems.
· Experience supporting recruitment, onboarding or governance processes.
· Understanding of Gift Aid, safeguarding administration or GDPR.
· Interest in waste management, circular economy, climate, environment or international development.
Personal Attributes
· A self-starter, enthusiastic, reliable and professional.
· Can-do attitude, taking a ‘hands-on’ approach to getting things done.
· Enjoys individual, team and collaborative working.
· Ability to work flexibly and know how to prioritise workload.
· Demonstrates a consistent high standard of work and attention to detail.
· Willingness to learn, confident to make improvement suggestions.
· Works with honesty and integrity and is aligned with WasteAid’s values.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced Trusts and Foundations fundraiser seeking an exciting role in the nature and rewilding sector? Are you looking for a friendly, flexible and values-driven organisation where you can make a tangible difference and advance your fundraising career? This opportunity could tick all your boxes!
SCOTLAND: The Big Picture (SBP) is a charity dedicated to making rewilding happen, as a solution to the biodiversity and climate crises. We work across Scotland, from the mountains to the sea and from the remotest communities to our urban centres. Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.
In the five years since we were founded, we’ve established ourselves as a leading force for rewilding in Scotland: a charity that achieves outsized impact through our powerful storytelling and innovative collaborations. We’re a small, agile and friendly team that works hard to:
• Drive support for rewilding – through our films, creative storytelling, conferences, training courses and political advocacy.
• Commit land and water to rewilding – by supporting over 100 landowners to enhance nature on their land, from crofts and community-owned sites to farms and large estates.
OUR FUNDRAISING
SBP is a growing organisation with an exciting portfolio of nature recovery projects across Scotland. Our key income streams include grants from charitable trusts, foundations and statutory bodies, philanthropic donations, corporate partnerships, regular giving and appeals. We have a strong track record in fundraising from trusts and foundations, and we are currently in receipt of grants from Esmée Fairbairn Foundation, the National Lottery Heritage Fund and other significant environmental funders.
Our Fundraising Team comprises a Rewilding Investment Lead (who develops corporate partnerships) and a Trusts and Foundations Lead, led by our Fundraising Manager.
ABOUT THE ROLE
As Trusts and Foundations Lead, you would establish and maintain relationships with a wide portfolio of charitable trusts and foundations, and be responsible for securing both project-specific and core income.
KEY DUTIES/RESPONSIBILITIES
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Identifying and researching funding opportunities, including due diligence as appropriate.
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Networking, and building and stewarding relationships with prospective funders.
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Liaising with senior, project and finance staff to identify, prioritise and cost key fundraising needs.
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Managing a dynamic pipeline of applications matched to the agreed fundraising priorities.
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Preparing and submitting compelling expressions of interest and funding proposals, including accurate financial information as required.
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Processing grant offers and ensuring income is recorded accurately.
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Managing a schedule of reporting and stewardship deadlines to ensure timely feedback and thanks to funders.
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Securing progress updates from colleagues delivering funded work, in order to produce high-quality reports that meet funders’ requirements.
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Seeking feedback in relation to unsuccessful bids, in order to guide and strengthen future proposals.
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Maintaining accurate and comprehensive records on our fundraising CRM database.
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Contributing to the development of fundraising strategies, plans and campaigns.
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Participating fully in Fundraising and SBP team meetings, events and cross-team activities as appropriate.
Essential skills and experience:
- At least two years’ experience securing and reporting on grants from trusts and foundations, and/or reviewing and advising on grants within a grant-giving organisation.
- Excellent written communication skills and attention to detail. Experience writing compelling bids and reports that align with funders’ priorities.
- Ability to communicate confidently with funders and colleagues in a friendly and engaging manner.
- Experience using a variety of information management tools, including CRM databases and spreadsheets, to accurately record and manage information.
- Confident with numbers. Experience working with project and finance colleagues to develop project budgets.
- Able to organise day-to-day activities according to agreed priorities, manage a busy workload, and consistently meet deadlines.
- Demonstrable passion for nature and rewilding in Scotland.
- Able to maintain personal wellbeing, productivity and effective communication in a remote team.
- Share and demonstrate our core values (see below).
Desirable skills and experience:
- Experience securing grants at £250,000 and over.
- Experience of using desktop design tools to create attractive materials that combine written content with imagery.
- Experience building and managing relationships with senior or strategically important stakeholders, e.g. Board members, CEOs.
- Proficient with DonorPerfect CRM.
- Experience developing complex, multi-year budgets for grant applications, including full cost recovery where applicable.
- Experience using a range of tools and approaches to manage priorities, meet deadlines and hit targets.
- Experience with funders that support nature and climate causes.
- Degree or equivalent professional qualification within a relevant discipline.
OUR VALUES
Our values define us as a charity and guide our relationships with colleagues, partners, funders, supporters and wider interest groups.
● We are passionate about Scotland and its huge potential for nature restoration.
● We are bold and willing to push boundaries to make rewilding happen.
● We trade in hope and possibility, not fear and conflict.
● We are inclusive and respectful, inviting everyone to join the conversation.
● We are collaborative, building connections across interest groups to drive change.
TERMS AND CONDITIONS
Salary: £35,500 - £37,500 FTE, depending on experience. Salaries are paid on the last working day of each month by bank transfer and cover the period of the first of the month to the last day of the month.
Contract: Permanent position.
Place of work: This role is home-based and will require a suitable home office working environment. SBP will provide a laptop and additional equipment as needed.
Travel: Attendance of team meetings held across Scotland will be required (typically two to three times per year), and the role may also involve occasional travel elsewhere within the UK. Travel expenses will be paid in accordance with SBP’s expenses policy. Applicants must be based within a reasonable commuting distance and must have the right to work in the UK (we are unable to provide visa sponsorship).
Hours: We are open to this role being full-time or part-time (minimum 0.6 FTE, equating to
22.5 hours per week). Working hours are flexible. The nature of the post may require occasional evening and weekend work. Paid overtime is not routinely available, but time off in lieu will
be given.
Flexibility: Subject to ensuring that the needs of the charity and the role are met, SBP endeavours to meet the flexible working needs of its staff.
Holidays: 28 days FTE (pro rata for part-time), including public holidays, plus 5 additional office closure days between Christmas and New Year.
Pensions: We offer a workplace pension scheme with a 5% employee contribution and 3% employer contribution.
Probationary period: 3 months.
Notice Period: 1 month during the probationary period, thereafter 2 months.
Training: SBP is fully committed to personal development and training and offers staff regular opportunities for both internal and external training.
Commitment to diversity, equality and inclusion: SCOTLAND: The Big Picture is committed to equality of opportunity for all and we make recruitment decisions by matching our business needs with the skills and experience of candidates irrespective of age, disability, gender, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, and marriage or civil partnership. We regularly review our recruitment practices to improve the accessibility of SBP, and we would welcome feedback from you.
TO APPLY
Please email your CV and a covering letter (maximum two pages). The covering letter should detail why you are interested in the role and how your skills and experience equip you for
this role.
Applications should be sent by 5pm on Monday 13 July.
Interviews will be conducted by video call on Monday 20 July.
We endeavour to provide feedback on request to unsuccessful applicants. However, as a small charity – and depending on the number of applicants we receive – we may need to prioritise feedback to those candidates who are shortlisted for interview.
Thank you very much for considering this role.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Clinical Supervisor
Reports to: Director of Support and Services
Salary: £60 per hour
Location: Remote, online sessions
Hours: Part-time, 4 hours per week, 16 hours a month with flexibility for additional hours as required
Post: 2WCSPT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and some counties in England, including; Merseyside, Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, Devon and Cornwall, Dorset, Wiltshire, Hampshire and the Isle of Wight with plans to continue rolling out support across the whole of England. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
The Clinical Supervisor at 2wish plays a vital role in supporting the wellbeing and resilience of staff by providing structured, reflective supervision. Working with colleagues who are regularly exposed to highly sensitive and traumatic situations, the supervisor offers a safe and confidential space to process experiences, explore emotional responses, and develop coping strategies. Through regular one-to-one and, where appropriate, group supervision sessions, the role helps ensure staff feel supported, maintain professional boundaries, and sustain their ability to deliver high-quality care.
The Clinical Supervisor also contributes to identifying themes or risks within the workforce, promoting a culture of wellbeing, and strengthening overall organisational support for staff.
Main duties:
- Provide regular, structured clinical supervision to a designated caseload of 2wish staff, in line with BACP ethical frameworks and best practice guidance
- Create and maintain a safe, confidential and non-judgemental space to enable reflective practice and discussion of complex and traumatic casework
- Support staff to process the emotional impact of working with bereavement, trauma and crisis, promoting resilience and psychological wellbeing
- Ensure supervision practice upholds BACP principles, including confidentiality, professional boundaries, safeguarding and ethical decision-making
- Provide guidance on managing complex or high-risk cases, ensuring staff feel confident and supported in their roles
- Maintain clear, accurate and confidential supervision records in accordance with GDPR, organisational policies and professional standards
- Work collaboratively with line managers and senior leadership (while maintaining appropriate confidentiality) to ensure staff are effectively supported
- Escalate safeguarding concerns or significant wellbeing risks in line with organisational procedures and statutory requirements
- Identify themes, pressures or trends emerging across the staff team and contribute to organisational learning and service development
- Promote a trauma-informed, compassionate culture across the organisation, supporting the wellbeing of staff as a core priority
- Contribute to the development, review and continuous improvement of supervision frameworks, policies and wellbeing initiatives
- Keep up to date with relevant legislation, third sector best practice, and BACP guidance, ensuring practice remains compliant and high quality
- Attend the monthly, online full staff meeting and attend the annual 2wish conference at HQ
General:
- To be responsible for organising own work agenda, time management and administration
- To promote the on-going work and continued support that 2wish can offer
- To work as part of a team providing support to suddenly bereaved families
- To work alongside support team and maintain a seamless approach to service delivery
- To maintain a high degree of confidentiality in accordance with the charity’s policies
- To show respect and sensitivity for the cultural and religious beliefs of families
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
What we do for you:
Salary: £60 per hour, 16 hours per month
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is remote. Occasional travel to 2wish HQ in South Wales may be required.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 10 July 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
