1,169 Services manager jobs

About the role:

For women facing multiple disadvantage, the right support can be the difference between remaining trapped by systems and beginning to rebuild safety, choice and control. As our Specialist Multiple Disadvantage Worker at Grace House, you’ll provide skilled, persistent and compassionate support to women whose experiences may include homelessness, domestic abuse, trauma, substance use, poor mental health and contact with the criminal justice system.

Using a gender and trauma-informed approach, you’ll build trusting relationships and work alongside women at their own pace. You’ll manage complex casework, advocate firmly on their behalf and help navigate services and systems that can often feel fragmented or difficult to access. You’ll use creativity, professional judgement and tenacity to challenge barriers and help women move forward on their own terms.

You’ll also bring your expertise into multi-agency discussions, ensuring women’s voices, experiences and priorities remain central to the decisions made about their support. Working closely with colleagues and external partners, you’ll help shape responsive, coordinated support and contribute to the continued development of practice across Grace House.

This is an opportunity to deepen your specialist skills, take real ownership of your work and make a visible difference in women’s lives. You’ll be supported by an experienced team, reflective practice and ongoing learning and development at Single Homeless Project (SHP), giving you the tools and confidence to grow while delivering support that genuinely changes lives.

*For genuine occupational requirement reasons, we are seeking applications from women only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• You know how to build trust with women who may have been let down by services before, working with patience, honesty and consistency.
• You bring strong experience of supporting women facing multiple disadvantage and understand how trauma, abuse, homelessness, poor mental health and substance use can overlap.
• You stay calm when situations are complex, using sound judgement to assess risk, make decisions and keep support moving forward.
• You are a determined advocate who will challenge barriers, bring partners together and keep pushing when systems are not responding.
• You are reflective, curious and ready to deepen your specialist practice, with support, supervision and development opportunities at SHP.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified. 

Please note there will be a second stage interview in service in Camden for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.

For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.

Do you want to make a difference and help us achieve our vision?

The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.

Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.

As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.

Main Responsibilities

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
• Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
• Work collaboratively across teams to ensure consistent messaging and strong brand use.
• This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.

Knowledge & Experience

• Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
• Experience of product development for fundraising.
• Strong understanding of digital marketing, analytics, and audience-focused content creation.
• Experience delivering integrated campaigns that drive awareness and engagement.
• Knowledge of brand development and how to maintain consistent messaging across channels.

Personal Attributes & Key Competencies

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Creative thinker with a strategic mindset and strong problem‑solving abilities.
• Organised and proactive, able to manage multiple projects and deadlines.
• Collaborative, with the ability to work confidently across teams and build strong relationships.
• Data‑informed, comfortable using insight to shape decisions and improve performance.
• Calm under pressure, with a positive, solutions‑focused approach.
• Commitment to diversity and anti-oppressive practice in all areas of work.
• Self-motivation, able to prioritise workload and operate without close guidance from a manager.
• A high degree of tact and diplomacy.

Position: Marketing Manager

Responsible to: Head of Communications and Marketing

Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).

Hours: 37.5 hours per week, Monday - Friday.

Salary: £38,110 - £42,230 per annum, dependent on skills and experience.

Annual Leave and Benefits: 

• 28 days paid annual leave plus statutory bank holidays
• The option to buy and sell annual leave
• Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
• Life Cover for all employees
• Pension scheme
• Employee Assistance Program
• Blue Light Card

Hours:  36 hours per week on a rota basis covering daytime Recovery Space hours of 9am-5pm, 7 days per week. Weekend working is required (every other weekend)

Responsible to: Recovery Space Manager.

Location: Croydon Health and Wellbeing Space in the Whitgift Centre.

Main purpose of job:

The aim of the service is to divert people away from Emergency Department. The Recovery Space Workers provide a non-clinical, warm and welcoming setting to support individuals in crisis, assess their needs, provide emotional support and to help develop coping strategies.

The day crisis worker role involves running 1:1 sessions with clients, supporting the with the drop-in at the Croydon Health and Wellbeing Space, where clients in crisis can drop-in for immediate support between 10am-1pm on Monday-Saturday, running group sessions promoting coping skills to clients, engaging in managerial and clinical supervisions, engaging in team meetings and completing administrative duties as required.

For more information, please see the attached job description.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The UK programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving. 

Reporting to and working closely with the Director of UK Fundraising, you will manage a portfolio of donors and prospects, with significant opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. This will be a hands-on, relationship-led role focused on building meaningful engagement and delivering long-term income growth.

This role offers an ambitious, skilled relationship developer the opportunity to build and grow Smile Train UK's major donor programme as part of its new five-year strategy, with strong organisational investment in philanthropy.

Working closely with a highly experienced and collaborative Director of UK Fundraising and broader fundraising team, you will contribute to developing ways of working, testing engagement strategies, tailoring the compelling case for support and working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily giving at mid-value level (up to c.£5k) with significant headroom for growth
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors or mid-value giving. Other relationship-driven fundraising experience will be considered, for instance with trusts and foundations or corporate partnerships, where you can evidence income generation via relationship-building with HNWIs or purse-string holders.
• A track record of generating substantial income and securing 5-figure or higher gifts
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Knowledge and use of Salesforce CRM
• Experience working within a global or matrix organisation

Smile Train UK offer an excellent employee benefits package, which includes:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• “Sunshine Fridays” early Friday finish across summer months

Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management?

Then we have an exciting opportunity for a professional like you.

The Vacancy

An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.

This is a full-time permanent role, working 35 hours in the North West and/or North East region. 

As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.

The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.

While the role is home-based, there will be occasions where travel is required, including working on public transport.

About You

We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.

For more information, please view the attached job description.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Professional qualification in a relevant field.
• Proven extensive experience in working with children and young people or adults at risk in a social care setting.
• Experience and an understanding of child and adult safeguarding procedures.
• Experience of quality assuring reports for regulatory bodies.
• Ability to analyse a range of information to assess effective evidence-based judgements of reports.
• Proven experience of using QA to improve report writing.
• Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.

The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.

What you will be doing 

Leisure Centre Operations 

• Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
• You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
• Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
• Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
• Cover lifeguard shifts where there are gaps to ensure ongoing operations.
• Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
• Ensure accurate and timely recording of staff attendance and absence data each shift.
• Support new leisure staff inductions and training requirements.
• Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.

Centre Health & Safety 

• Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
• Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
• Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
• Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team. 

Corporate Responsibilities 

• Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
• Manage resources to the highest standards and act as a custodian of best practice.
• You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.

Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.

Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.

Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.

What you bring to the role 

Experience, Knowledge & Skills 

• Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
• Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
• Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
• Working knowledge of health and safety best practice and legislation in leisure facilities.
• Experience supervising and/or line managing people, including training and induction.
• Experience carrying out lifeguard observations.
• Computer literate and competent using Microsoft Office applications. 

We would love to know if you have: 

• Experience in the use of CoursePro, or similar leisure bookings management system.
• Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
• Experience managing external suppliers to support delivery of essentials services.
• Experience operating a pool plant room, and associated KPI management.

Qualifications

• Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
• Pool Plant Operator Certificate – Highly Advantageous

Please let us know if you have: 

• Swimming Teacher Qualification (Swim England or STA)
• First Aid at Work certificate
• NVQ in Leisure or Operations Management, or similar
• RLSS NPLQ Trainer

Attributes & Behaviours 

• Customer-centric mindset with exceptional customer service skills.
• Able to quickly establish rapport and build effective relationships across a range of personas.
• Composed demeanour, able to keep calm under pressure and solve problems when they arise.
• Articulate communicator with a confident telephone manner and excellent written skills.
• Collaborative team player with a willingness to work effectively with others.
• Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
• Able to work independently, demonstrating proactivity and initiative.
• Impeccable work ethic and a flexible approach to work.
• Good organizational skills, able to effectively prioritise workload.
• Analytical thinker with meticulous attention to detail.
• Absolute discretion and ability to maintain confidentiality.
• Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
• Passionate and demonstrably committed to improving the lives of children and young people.
• Absolute commitment to London Youth’s principles of equality, diversity and inclusion.

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at Woodrow High House 

• 39 days of annual leave (31 days + 8 bank holidays).
• Health Care Cash Plan to help cover your healthcare essentials. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free onsite parking. 
• Branded quality uniform provided. 
• Free access to the 'Headspace' wellbeing app. 
• Free access to the Charity Mentoring Network, as a mentee or mentor. 
• Free tea and coffee available in the 'Tea & Coffee Bar'. 
• Free meals provided whilst on duty when the kitchen is serving young people in residence. 
• Magnificent location on an historic estate surrounded by nature. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. 
• Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. 
• You will be making a difference to the lives of young people! 

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead two specialist supported housing services, helping people build independence through recovery, housing and employment.

Position: Operational Manager – Supported Housing
Salary: £36,729 per annum, plus £1,218 Essential User Car Allowance and management on-call allowance
Location: Brighton
Hours: 37 hours per week
Contract: 12-month fixed-term contract 
Working pattern: Hybrid – up to one day per week working from home, with additional flexibility when report writing
Closing date: CVs will be reviewed on a rolling basis, so early application is encouraged.

About the role

This is a fantastic opportunity to lead two established supported housing services helping people experiencing homelessness, recovery from substance use and barriers to employment to move towards greater independence.

You will manage two small, experienced teams across services providing shared accommodation in Brighton. While each service has its own remit and outcomes, both focus on providing safe accommodation alongside the support people need to rebuild their lives through recovery, employment, training and increased independence.

Key responsibilities will include:

• Leading, supporting and developing staff through supervision, appraisals, training and performance management
• Ensuring services operate safely, effectively and in line with agreed outcomes
• Managing referrals and supporting effective client pathways and move-on
• Overseeing safeguarding, health and safety, risk assessments and operational compliance
• Developing strong relationships with voluntary, statutory and specialist partner organisations
• Monitoring performance, budgets, data and service outcomes
• Producing reports for stakeholders and funders
• Supporting continuous service improvement and learning
• Participating in a paid management on-call rota

About you

You will be an experienced and resilient people manager with a professional background in supported housing, homelessness, addiction and recovery, social care or complex needs.

You will have experience of line management and team supervision, alongside the ability to manage competing priorities, risk and challenging situations. Knowledge of Psychologically Informed Practice and Trauma Informed Care is important, as are strong communication, partnership-working and report-writing skills.

Above all, you will be someone who can support and motivate both staff and clients while maintaining high standards of safety, accountability and service delivery.

About the organisation

You will be joining an established Sussex charity supporting people to overcome disadvantage and achieve greater independence.

Other roles you may have experience of could include Supported Housing Manager, Service Manager, Housing Services Manager, Recovery Services Manager, Homelessness Services Manager, Supported Accommodation Manager, Complex Needs Manager, Operations Manager or Social Care Manager.

Further Note: 

Using AI in your application

We recognise that AI tools such as ChatGPT, Copilot Chat and Gemini can be helpful when preparing an application. However, we want to hear about your experience and skills in your own words, so we ask that you minimise the use of AI.

Please provide clear, genuine examples of how your skills and experience meet the requirements of the role. The STAR model can be helpful when structuring your examples.

Applications are reviewed by at least two hiring managers and AI is not used to assess applications. Applications that rely heavily on AI can sound generic and make it difficult to understand your individual experience, so please make sure your application reflects you.

Role: Volunteer and Support Services Lead (Volunteer & Service Operations)

Fixed-term contract (12 months, with possibility of extension)

3 days a week (2.5 days considered for exceptional candidate)

Expected start date October / November 2026, by agreement

£35,000 FTE (£21,000 for 3 days/week)

Location: Remote, with one working day per month in central London

Reports to CEO

About The Loss Foundation

Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.

Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.

About the Role

This is a key role at the heart of The Loss Foundation's support services. A central part of the role is building strong relationships with our extraordinary community of volunteers, ensuring they feel connected to the charity, well supported and equipped to deliver high-quality support. Alongside this, you'll coordinate our programme of bereavement support events and ensure the systems and processes behind our services run smoothly. This is not a clinical or direct bereavement-support role - our support groups and services are delivered by trained volunteers. Instead, you'll enable that support by coordinating our services and providing an excellent experience for the volunteers who deliver them.

We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.

Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.

What Success Looks Like

In your first 3 months you will...

● Learn how our support services and volunteer programme operate.

● Become the main point of contact for volunteers, building trusted relationships with volunteers.

● Take ownership of coordinating our programme of support events.

● Become confident managing the charity's day-to-day operational processes independently.

● Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.

By 6 months you will...

● Have implemented improvements to systems and operational processes.

● Be strengthening and developing the volunteer support cycle.

● Be using insight from volunteers and beneficiaries to continually strengthen our services.
 

By 12 months you will...

● Help shape how The Loss Foundation delivers and grows its support services.

● Lead volunteer recruitment and onboarding.

● Become a key member of a small team helping guide the charity through its next stage of growth.

Key Responsibilities

Volunteer Coordination & Experience

You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.

● Build strong, trusted relationships with volunteers, providing ongoing support and helping them feel connected to and valued by the charity.

● Coordinate volunteer recruitment, onboarding and rotas.

● Maintain volunteer records and day-to-day communications.

● Help shape and continually improve the volunteer experience.
 

Event Coordination

You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.

● Coordinate the charity's programme of support groups, workshops, walks and other services.

● Manage event logistics, volunteer allocation and communications.

● Ensure event information is accurate across our systems and website.
 

Process & Systems Improvement

As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.

● Improve systems, processes and automated workflows.

● Monitor service activity and maintain accurate operational data.

● Identify opportunities to improve efficiency and support future growth.

Quality and Service Development

You'll help us continually strengthen our services through feedback and learning.

● Gather and review feedback from volunteers and beneficiaries.

● Recommend improvements to services and volunteer experience.

● Support the appropriate handling of complaints and safeguarding concerns.

About You

This role would suit someone who enjoys building relationships, creating structure, and helping things run smoothly. You'll thrive in this role if you are -

● An excellent organiser who enjoys planning, coordinating and keeping projects on track.

● A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.

● Comfortable managing multiple priorities and solving problems proactively.

● Experienced in managing, coordinating or supporting volunteers, with a track record of building positive volunteer relationships, alongside experience of event, service or operational coordination.

● Confident using digital systems and data, with the curiosity and initiative to learn new platforms, troubleshoot problems and find better ways of working.

● Able to work independently while contributing positively to a small, growing team.

● Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.

What difference will you make?

You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.

To Apply
Please note: We recently advertised this position, but following some internal changes we have taken the opportunity to review and refine the role. The revised position places greater emphasis on volunteer management and the volunteer experience, and we are therefore re-advertising to reflect this.

To apply, please submit a CV and cover letter outlining your interest in the role and relevant experience via CharityJob.

Interviews will take place remotely on Tuesday 29 September 2026. Candidates progressing from interview may also be invited to a short follow-up conversation before a final appointment is made.

If you have any questions about the role, please feel free to get in touch.

Love meeting donors, building relationships and securing meaningful funding for a compelling cause? 

At Target Ovarian Cancer, we're looking for a talented relationship fundraiser who thrives on connecting passionate supporters with causes that change lives. 

This is an exciting opportunity for an experienced major donor fundraiser who enjoys being out meeting people, uncovering opportunities, securing significant gifts and developing long-term partnerships that make a real difference. 

You'll inherit and grow a portfolio of high-value supporters, develop new donor relationships, and work with philanthropists and trusts and foundations who want to help stop ovarian cancer devastating lives. 

If you're energised by donor meetings, comfortable leading funding conversations, and motivated by turning warm relationships into transformational gifts, we'd love to hear from you.

About the role 

As our Senior Philanthropy & Partnerships Manager, you'll play a pivotal role in growing income from major donors, trusts and foundations, and strategic funding partners. 

Working closely with the Head of Philanthropy & Partnerships, Director of Fundraising & Engagement, Chief Executive and Trustees, you'll identify and cultivate new opportunities, develop compelling funding propositions and deliver outstanding stewardship that inspires long-term support. 

A significant proportion of this role is externally focused. You'll spend time meeting donors and prospects, building relationships, understanding motivations, presenting opportunities and making asks. 

To be successful, you'll be supported by a dedicated Philanthropy & Partnerships Programme Manager who leads on donor events, reporting, stewardship support and CRM optimisation, allowing you to focus on building relationships and generating income. 

Why join us? 

For the right candidate, this could be a career defining role at an organisation that has the credibility, leadership and propositions to deliver transformational funding growth. Working in a supportive but driven department, with two experienced high value fundraisers within the senior leadership team and a supportive board, this is a real opportunity to make your mark.

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Registered Manager (Support & Care Coordinator), L’Arche Ipswich

ABOUT THE ROLE

Hours of work: 37.5 hours per week 

Salary: £38,870.89 per annum 

Place of work: L'Arche Ipswich

Reports to: Community Leader/Director, L’Arche Ipswich

Contract type: Permanent, full-time

Closing date: Monday, 12th October, at 9 am

Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.

Main purpose of the role

We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities. 

The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche. 

ESSENTIAL CRITERIA:

• At least a level 3 Health and Social Care qualification.
• Capability to complete a level 5 qualification in leadership/management in Social Care.
• Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others. 
• Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care. 
• Experience of managing or being involved with CQC inspections in a social care environment.
• Knowledge of current care and support legislation and good practice, including adult protection and capacity issues. 
• Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities. 
• Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers. 

You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.

You can find more details about L'Arche Ipswich here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

The closing date for applications is Monday, 12th October, at 9 am.

• First stage interviews will take place on 21 October via Microsoft Teams.
• Second stage interviews will be in person with the community (date to be confirmed).

However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010. We are committed to building a diverse and inclusive workforce and actively encourage applications from individuals who are disabled, neurodivergent, or from minoritised ethnic backgrounds.

Juno Women’s Aid are a growing organisation with an exciting pipeline of innovative projects and ambitious plans for the future. This is a unique opportunity to join a forward-thinking team and play a key role in driving new ideas and initiatives from concept to delivery.

Who We're Looking For

We are seeking an experienced operations professional who combines strategic thinking with strong planning, implementation, and project management capabilities. The successful candidate will be an excellent communicator, confident in engaging with a wide range of stakeholders and comfortable with public speaking.

You will thrive in a fast-paced, survivor-focused environment, demonstrating the ability to remain calm under pressure while managing a varied and demanding workload. Strong organisational skills, adaptability, and the ability to balance multiple competing priorities are essential for success in this role.

If you're committed to upholding the highest standards of care and eager to drive impactful change, we invite you to help us build a safer future.

NOTE: We encourage early applications as this vacancy may close once we have appointed a successful candidate.

For further information about the role, please visit our website and download the Job Description which can be found at the bottom of the job vacancy page. 

When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills/transferable skills, meet the requirements detailed in the Person Specification.

Please include examples from paid or voluntary work/activities or other 'life' experiences. This information will be used as a basis for shortlisting.

Where you don’t meet the requirements of the post currently, please explain how you intend on doing so, for instance via training and commitment to personal development.

Accreditation Manager        

Salary: £58,000p.a.

Contract: Permanent

Hours: 37.5 hours per week 

Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.

As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.

We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.

Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know. 

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity. 

Interviews will be held via MS Teams on 14 or 15 October 2026. 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.