515 Services support officer jobs

Working with senior leaders and DofE staff within these organisations to ensure young people have access to a high-quality DofE programme, particularly those facing barriers to participation.

This is a field-based role, working from home when not attending meetings, training sessions or events. Applicants should live within, or close to, the Central London portfolio area.

• Build and maintain positive relationships with Licensed Organisations.
• Provide day-to-day support, guidance and training to DofE staff and volunteers.
• Develop and implement plans to help organisations grow and improve their DofE provision.
• Monitor performance, participation and targets using DofE systems and reporting tools.
• Conduct licence reviews and support the licensing of new organisations.
• Encourage greater participation from young people experiencing marginalisation.
• Attend and deliver meetings, training and presentations both online and in person.
• Support the planning and delivery of regional and national DofE events.
• Contribute to projects and working groups across the organisation.
• Support funding applications and project reporting where required.
• Help deliver the DofE Strategy and England Business Plan.

We're looking for someone who is passionate about making a positive impact and who thrives on building strong partnerships and delivering excellent support.

• Experience building strong working relationships with a variety of stakeholders.
• Strong communication and influencing skills.
• Able to work independently and as part of a team.
• Excellent organisational and administration skills.
• Good written and verbal communication skills.
• Confident delivering meetings, presentations and training sessions.
• A proactive and solution-focused approach.
• Ability to analyse data and use information to support decision-making.
• Good IT skills, including Microsoft Teams, Outlook, Word, Excel and SharePoint.

The successful candidate will:

• Live within, or close to, the Central London portfolio area.
• Be willing to travel regularly across the portfolio.
• Be able to work occasional early mornings, evenings and weekends.
• Be willing to undertake occasional overnight stays for meetings and event