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The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Interviews will take place on 9th July, applications will close as soon as we have enough viable candidates so please apply early to avoid disappointment. 

Events and Communications Officer - TechFirst (London and South East)

Salary: £32,000

Help bring TechFirst to life through inspiring events and engaging communications

Are you an organised and creative communicator who enjoys bringing people together? Do you have experience supporting events, creating engaging content, and ensuring stakeholders have a great experience?

We're looking for an Events and Communications Officer to support the successful delivery of the Tech First programme across the region.

Working alongside the Education Engagement Coordinator and Partnerships Coordinator, you will play a key role in coordinating events, promoting opportunities, communicating with stakeholders, and showcasing the impact of the programme.

About Us

STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.

To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.

TechFirst is a new national, government funded programme helping young people develop technology skills, explore future careers, and connect with employers and industry professionals.

By bringing together schools, employers, volunteers, and community partners, we create inspiring opportunities that help young people develop the confidence, knowledge, and aspirations needed for the future workforce.

The Role

This varied and exciting role combines event coordination, stakeholder communications, and programme promotion.

You will support the planning and delivery of events, workshops, careers activities, and employer engagement opportunities across the region. You will also develop communications that encourage participation, celebrate success, and raise the profile of the programme amongst schools, employers, volunteers, and partners.

From coordinating event logistics and participant communications to producing newsletters, case studies, and social media content, you will help ensure that all stakeholders have a positive and engaging experience of the programme.

Our Ideal Candidate

You will have experience supporting events, communications, stakeholder engagement, or programme delivery activities.

You will be highly organised with excellent attention to detail and the ability to manage multiple priorities simultaneously.

You will have strong written and verbal communication skills and be confident creating content for a variety of audiences and channels.

A proactive and collaborative approach is essential, as you will work closely with colleagues across the regional team to maximise engagement and programme impact.

Most importantly, you will be enthusiastic about helping young people access opportunities that can inspire their future education and career choices.

The role holder will be required to undertake travel across the region and occasional evening work to support events and stakeholder engagement activities.

By joining us, you’ll:

Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.

Work alongside passionate colleagues dedicated to shaping the future of STEM careers.

Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.

Gain the opportunity to grow professionally.

Our Benefits

30 days holidays plus bank holidays (plus your birthday)

Access to an attractive pension scheme

Our full-time hours are 37 hours per week

Up to 3 paid volunteering leave days per year

A comprehensive employee assistance programme

Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Location

Home-based within the region, with regular travel to schools, colleges, partner organisations, and programme events.

Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York.

Next Steps

Click to apply and you will be directed to our website.

You will be asked to submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).

Closing date: Midnight on 21st June 2026

1st stage interviews: 29th June 2026 (online)

2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)

Transform Lives Through Dog Training
Train high quality assistance dogs by providing support and appropriate training throughout all stages of the dog's development using positive and reward-based training methods. 

Make a tangible difference and build meaningful partnerships in your community.

About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.

The Role
Position: Dog Trainer
Hours: 22.5 hours per week
Location: Homebased covering West Sussex, Hampshire, Surrey, East Sussex and Kent
Travel: This role will involve regular travel within the geographical area which you will cover (Kent, London and parts of Surrey and East Sussex). Travel is usually by car however there may be some use of public transport (e.g., to London). Occasional regional travel and overnight stays. 

You'll play a vital role in training assistance dogs to a high standard whilst supporting volunteers, partners and the wider team to ensure the health, wellbeing and successful placement of the dogs throughout their working career. 

What You'll Be Doing

• Train Canine Partners dogs at all stages of their training, using positive and reward-based training.
• Tailor training programmes to suit individual partner needs during the matching process.
• Maintain accurate and up-to-date records for all dogs in training.
• Deliver partnership placement courses, supporting both the partner and dog through the transition. 
• Participate in volunteer recruitment activities, including events, social media campaigns and community outreach. 

About You

• Strong practical and theoretical experience in dog training and behaviour. 
• Ability to handle and train dogs at all ages, using positive and reward-based training methods.
• ABTC-ATI or similar qualification could be beneficial but not essential. If you do not have a qualification, the willingness to complete it.
• Good communication and coaching / teaching skills.
• Good self-motivation and initiative. 
• ICT skills, Microsoft Office, Salesforce (desirable but can offer training), email, internet etc.
• Full UK clean driving license and use of a vehicle for work that is suitable to safely transport a dog if required.
  
  

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note if we receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 5th July 2026

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

REF-229 052

Education Administrator

Do you enjoy helping things run smoothly behind the scenes, supporting others, and communicating clearly with a wide range of people?

We’re looking for an experienced Administrator to join the Education team and play a key part in supporting Church of England schools across the diocese. This is a people-centred role for someone who is organised, approachable and enjoys contributing to work with a clear sense of purpose.

You do not need a background in education to apply.

This is a part-time role offering hybrid working and flexi time. There is an expectation that the post-holder will work at least 50% of the week at the diocesan office in Hove.

Position: Education Administrator

Location: Hove/Hybrid

Salary: £22,302 per annum (pro-rata FTE 27,878 pro rata)

Hours: Part-time- 30 hours per week (flexi time available)

Contract: Permanent

Closing Date: 5th July 2026

Interview Date: Hove on 21st July 2026.

About the Role

What you’ll be doing: you’ll take on a varied and rewarding role, including:

• Providing administrative and coordination support for training, meetings and key large scale events
• Managing communications such as newsletters, emails, website and social media updates
• Acting as a friendly and professional first point of contact for enquiries
• Supporting colleagues with diaries, records and shared systems
• Playing a practical role in delivering events that support schools and young people

About You

We’re looking for someone who:

• Has experience of working in an administration role
• Has strong organisational skills and enjoys keeping track of tasks and details
• Communicates clearly and thoughtfully with different audiences
• Is confident using everyday digital tools and happy to learn new systems
• Enjoys working collaboratively and supporting others
• Is reliable, proactive and values working as part of a team

You’ll also be someone who:

• Enjoys working with detail and keeping things running smoothly
• Builds positive relationships with colleagues, schools and partners
• Is flexible and able to adapt to a varied workload

We’re especially keen to hear from people who bring strong administration, organisational and communication skills from roles in charities, community organisations, administration, events or customer-focused environments.

You do not need to meet every requirement to apply, if you feel drawn to the role and have strong organisational and communication skills, we encourage you to apply.

We welcome applications from disabled candidates and are happy to discuss reasonable adjustments during the recruitment process.

Applicants will need to be able to work professionally within, and support, the aims and mission of the Church of England.

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 0.8 pro-rata entitlement to 28 days of annual leave, plus bank holidays and two privilege days per year.
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

You may have experience in roles such as Admin, Administration, Administrator, Admin Support, Administration Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Hainault Forest Visitor Centre Assistant is an integral part of the team delivering a welcoming and memorable experience for visitors to Hainault Forest. Working in the Woodland Trust’s visitor centre, the role will assist with retail operations, provide excellent customer service, support various visitor engagement activities, and promote ways that visitors can support our cause - including Woodland Trust membership. This role contributes to enhancing the visitor experience while supporting the Woodland Trust’s mission. Our work at Hainault Forest is delivered in partnership with London Borough of Redbridge and Vision RCL.

The Role:

• Provide a warm, welcoming experience for visitors by sharing information about the forest, facilities, activities, and key site features, and responding to general enquiries.
• Promote the Trust’s membership offer and actively encourage sign-ups as part of the visitor experience.
• Support the delivery of events such as local walks workshops, often with children on an occasional basis.
• Work as part of the Visitor Centre team to manage building operations, including opening and closing procedures, upkeep of shared spaces, and handling financial transactions and cashing up.
• Deliver high-quality retail service, including operating the till efficiently, maintaining the retail area to a high standard, restocking and rotating stock, and ensuring strong visual merchandising.
• Contribute to retail performance by supporting stock selection and stock level decisions, monitoring sales, and helping to develop the retail offer to maximise income generation at the forest.
• Provide occasional support with social media by creating content and posting on relevant platforms to help promote the site and its activities.
• Work collaboratively with colleagues, volunteers, and external partners, while following all health and safety procedures and adhering to data protection regulations when handling personal information
• This role will be based in the Hainault Forest Visitor Centre. You would be expected to live locally or within a reasonable travelling distance.

The Candidate:

• Experience working in a retail and/or customer-facing environment, with knowledge of point-of-sale (POS) systems, visual merchandising and stock management processes.
• Ability to manage your own time effectively within agreed working hours, balancing multiple tasks and priorities.
• Comfortable working independently using your own initiative, while also being a reliable and collaborative team member.
• Strong communication skills, able to engage confidently and appropriately with a range of audiences including children and young people.
• A basic understanding of health and safety practices relevant to public-facing environments.
• Confident using MS Office applications, including Word, Excel, Teams, and Outlook.
• A welcoming, organised, reliable, and passionate approach, with a genuine enthusiasm for nature and a desire to connect people with Hainault Forest and the Woodland Trust’s mission.
• Willingness to learn about Hainault Forest and the Woodland Trust, and subject to pre-employment checks including right-to-work, references and an enhanced DBS check.
• The successful candidate will be required to be over the age of 18 and required to undertake an Enhanced Background Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place at the Hainault Forest Visitor Centre.

The National Criminal Justice Arts Alliance (NCJAA) is embedded in Clinks. It has a distinct network, identity and website as well as an advisory group, an independent chair and distinct funding for specific work.

The NCJAA aims to ensure that the arts are used within the criminal justice system as a springboard for positive change. The NCJAA represents a network of over 500 individuals and organisations that deliver creative interventions to support people in prison, on probation and in the community, with impressive results. We support this transformative work by providing a network and a voice to promote access to arts and culture for people in the criminal justice system, as a springboard to positive change.

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.

Job purpose

To develop and grow the NCJAA network and develop and maintain effective working relationships with partners and stakeholders.

Job summary

The coordinator is responsible for overseeing all work and development of the NCJAA and sits within Clinks’ National Influencing & Networks directorate . The coordinator will work with a range of different stakeholders, including the NCJAA Advisory Group and the wider membership, to improve policy and practice in relation to arts-based work with people in prison, on probation and in the community. This includes maintaining and strengthening the NCJAA as the leading national network for arts organisations and individuals that work in the criminal justice system.

Reports to: Clinks Director of National Influencing & Networks

1. Duties and key responsibilities

 

Strategy and planning

· Work closely with Clinks colleagues and the NCJAA network to develop and deliver the NCJAA annual work plan which include a range of activities that will raise the profile and promote the work of the arts sector in the CJS, including events, publications, training, mentoring, research and networking opportunities

· Work closely with Clinks colleagues, the NCJAA advisory group, chair and wider network to help inform and shape the future direction of the NCJAA and its strategic goals, paying particular attention to its role, sustainability and emerging opportunities

· Coordinate the quarterly arts forum in collaboration with the Reducing Reoffending Third Sector Advisory Group (RR3) arts seat holder and government representatives

NCJAA project management & delivery

· Provide leadership for the NCJAA in the arts and CJS sectors

· Deliver the projects set out in the NCJAA’s annual workplan

· Coordinate the functioning of the advisory group of the NCJAA, including its quarterly meetings, minutes and election

· Manage work as required by NCJAA’s role as an Arts Council England Sector Support Organisation, including how we effectively capture and measure the NCJAA’s impact as the leading national arts and criminal justice network

· Provide regular and relevant reporting information as necessary to ensure all NCJAA projects and activity are working to the agreed timetable, budget and are achieving agreed outputs and outcomes, reporting any exceptions promptly to the Director of Support and Development

· Work collaboratively with various Clinks’ staff teams to deliver the NCJAA work plan and support the delivery of Clinks’ wider work plan

Stakeholder and external relations

· Work closely with HM Prison and Probation Service and other government departments and agencies to promote communication and partnership between Government and the arts in the criminal justice sector e.g. working with and supported by Clinks’ policy team, participate in meetings of the Reducing Re-offending Arts Forum convened jointly by Clinks and HM Prison and Probation Service

· Work within Clinks’ National Influencing & Networks directorate to ensure the experience and knowledge of arts and cultural organisations working in criminal justice is reflected in Clinks representation and influencing work with national government

· Assist colleagues working in the arts sector to interpret the emerging criminal justice environment and develop sustainable opportunities

· Maintain a wider view of criminal justice and arts policies and guide and support arts organisations to interpret these in a relevant and appropriate manner

· Identify and promote research and evidence in the field of arts and criminal justice

Income generation

· Work with Clinks colleagues responsible for income to identify funding sources, submit funding applications and monitoring reports when required, both for specific NCJAA projects and for the future funding of the work as a whole to ensure the sustainability and future development of the NCJAA

Budget

· Work with Clinks colleagues responsible for finance to maintain financial oversight of the overall NCJAA budget and all relevant project budgets to support the NCJAA work to progress effectively

2. General responsibilities 

 

· Represent and be an ambassador for NCJAA and Clinks

· Work to support the mission, ethos and values of Clinks

· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position

· Support and promote diversity and equality of opportunity in the workplace

· Work collaboratively with others in all aspects of our work

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

Experience

· Experience of the arts and social inclusion sector is essential

· Experience of the criminal justice voluntary sector is desirable

· Experience in forming working relationships with opinion formers and key stakeholders to influence policy and practice.

· Experience in leading and monitoring complex projects and measuring impact with national strategic significance, preferably in the arts.

· Experienced in multiple funder and stakeholder management

· Proven track record of developing and delivering successful projects, including the development of project plans and budgets; implementation; evaluation; reporting and monitoring

· Working to deadlines singularly and as a part of a team responsibility

 

Skills and abilities

· Excellent interpersonal and strong spoken and written communication skills which engage audiences, encouraging understanding and participation

· Ability to liaise with a wide range of stakeholders with different perspectives, including voluntary sector agencies, arts organisations, government, private sector, service users and media

· The ability to lead, inspire and co-ordinate a complex network of organisations working  and supporting arts in criminal justice settings

· Influencing, negotiation and communication skills at a national level

· Facilitate and chair meetings at all levels of the organisations engagement – nationally, regionally, locally

· Highly organised with an ability to maintain effective record keeping systems

· Adopt a problem solving, solution-focused approach and make decisions effectively and timely

· Ability to work both independently and as part of a team

· Strategic thinking, planning and project management skills

· IT skills at a level that supports report writing, email, internet and databases

· Adaptability and flexibility in being able to take on new roles and manage a range of different internal and external relationships.

· Budget management and reporting skills

 

Knowledge

· Knowledge and understanding of the criminal justice system policy and operating environment in order to promote and support the arts within it.

· Understanding the value of different art forms in criminal justice settings

· Knowledge and experience of national policy, practice and membership organisations relating to arts and/or criminal justice sector

 

Education and training

· No one specific qualification is required, but evidence of recent continuing professional development in a professional area with demonstrable relevance to the role

 

Personal attributes and other requirements

· Able to travel extensively nationally

· Able to work some evenings and weekends and stay overnight where necessary.

· Works well in a team with a flexible approach to work

· Personal resilience and the ability to stay focused in a rapidly changing environment

· Demonstrable passion for and commitment to the transformative role of the arts in criminal justice settings

· Demonstrable commitment to anti-racism, anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work

· Commitment to the values and ethos of supporting people in the criminal justice system

· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Title: Communications and Engagement Officer PT, 3 days per week

(Fixed Term Contract – 21 months June 2026- March 2028)

Reports to: Assistant Curator

This is an exciting part-time position to help develop our new Seeing Nature, Shaping Culture: Art and Identity in Prehistory project. The Communications and Engagement Officer will play a key role in delivering this new project, a major two-year exhibition project funded by the National Lottery Heritage Fund. The role will involve the coordination and promotion of a community activity programme to reflect the objects and themes in the two main exhibitions ‘Iron Age Farmsteads’ and ‘Shaping Britain: the influences of European Cultures on Prehistoric Britain.’

The post-holder will help to design, deliver and promote an inclusive community programme that connects new audiences with Prehistoric Britain through creative, hands-on activities and interpretation of the planned exhibitions, working closely with the Assistant Curator to create partnerships with local cultural organisations and recruit visitor experience volunteers. The post will involve working weekends and some bank holidays.

Celtic Harmony is a charity that aims to improve the well-being of children, young people and adults through engaging, interactive experiences with the visual heritage of Prehistory and through the lifelong learning programme, creating a more sustainable future in harmony with the natural world.

Location: Celtic Harmony Camp has been awarded the Hidden Gem accolade from Visit England and is a reconstructed Iron Age settlement nestled in acres of Hertfordshire woodland - with plenty of clean air! The office is located in The Prehistory Centre with all modern amenities, own transport is recommended as we are in a rural setting.

Relationships 

• The Communications and Engagement Officer is accountable to the Assistant Curator in all matters. 
• The Communications and Engagement Officer develops and delivers community activities that speak to the themes of the exhibitions.
• The Communications and Engagement Officer works in collaboration with the Assistant Curator and CEO to develop and market community activities.
• The Communications and Engagement Officer supports and reports to the Assistant Curator and CEO for the collaboration with community groups.
• Proactively contribute in team meetings and initiatives for new initiatives and events.

Key deliverables of the role:

• Design, coordinate, and deliver accessible community activities and events such as after school clubs, society tours, U3A talks, Saturday clubs for young people, in accordance with the exhibition programme.
• Support the Assistant Curator in developing inclusive interpretation for the individual exhibitions and create partnerships with cultural organisations to participate in the community programme.
• The promotion of community events through copywriting and creation of visuals offline and online via social media
• Ensure that activities are accessible to diverse audiences and aligned with safeguarding and risk assessment requirements.
• Support in organising and running community workshops and exhibition events.
• Recruit, supervise and support for visitor experience volunteers.
• Collect, record, and maintain monitoring and evaluation data such as visitor attendance and feedback.
• Contribute to the exhibition’s evaluations and the final project evaluation and reporting.
• Maintain materials and equipment for community events and activities.
• Contribute to the marketing and communications to promote the individual exhibitions and community activities.
• Work with initiatives such as the National Saturday Club, The Arts Award and Kids in Museums, to ensure quality, engaging provision and accredited activity for children and young people.
• Assist in researching fundraising initiatives, including a ‘Friends of Celtic Harmony’ membership scheme in year two of the project.

The ideal candidate will have:

• Experience delivering learning or engagement programmes in heritage, museums, education, or arts.
• Experience in copywriting and visuals to promote community events.
• Experience in recruiting and/or working with volunteers.
• Interest and experience in the outdoor heritage and education environment
• Experience in working with and engaging diverse audiences and communities.
• Experience in coordinating volunteers.
• Ability to develop and present creative and engaging activities and events. 
• Excellent verbal and written communication and interpersonal skills, be able to successfully influence and guide others.
• Excellent organisational and teamwork skills.
• Understanding of evaluation reporting and methods in cultural projects.

Education 

• Educated to degree level or minimum of 2 years’ experience in a similar role.

Personal characteristics: 

• Enthusiastic about heritage, engagement, and education.
• Passionate about public engagement and volunteering.
• Flexible approach and work effectively within a team
• ‘Can do’ attitude and willingness and ability to get the job done

The benefits for you: 

• Opportunity to further your career in a growing charity
• Enable you to ‘make a difference’ and the charity to improve well-being for children, young people and vulnerable adults.
• Be part of an exciting new project to showcase Prehistory and engage with the community through volunteering opportunities and community engagement.
• In-house and External Training
• Work as part of a dynamic charity team
• Free Car Park

Remuneration: £17,100 to £18,000per annum pro rata  (FTE £28,500 – £30,000) for 24 hours per week.

Deadline: Wednesday 24 June, 2026

Interview: Week of 29 June 2026

Start Date: July, 2026

Seeing Nature, Shaping Culture Project: Art and Identity in Prehistory is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the role of Communications and Engagement Officer.

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.

This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.

The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.

Inspire mission and discipleship of children and young people  

We are looking for a dynamic team player who is passionate about creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith, and who can inspire and equip others to do the same.    

Location: Home-based– predominantly covering the areas of Newcastle, Byker, Felton and Cramlington.  This Scripture Union role will be working alongside St Thomas Church, Newcastle and working ecumenically alongside other churches to grow mission in the local area. 

Important things to note before you apply.     

1. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. 
2. We take Safeguarding seriously. This role will require an Enhanced Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.    
3. Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.   

Who we’re looking for    

You are someone who loves variety in your work and the fact that no two days are the same. You thrive on building relationships adopting a facilitating approach, coaching, mentoring, equipping, training, and motivating others.  You value a blend of face-to-face and online interactions.    

You’re a connector with experience in teamwork with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people. You are a confident communicator with experience in training and empowering others.  You have the qualities to be an excellent coach and mentor.   

If this describes you and you would like to join an organisation with a passion for Christ, sharing the gospel, making disciples and the emerging generation, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.     

About Scripture Union     

You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.       

We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the ‘95%’ of young people (primary and secondary school age) across the UK who don’t go to church, and had opportunity to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers and paid workers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.     

In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference. We have staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!

Invest in our mission, as we invest in you: Our Benefits:   

• 23 days holiday (pro rata) + bank holidays + 5 volunteering days 

• Up to 12% pension contribution 

• Life insurance 

• Free Bible Reading Guides 

• Enhanced family leave 

• A supportive, faith-filled environment where your work has eternal impact   

About our team    

Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of a regionally focused team that is part of our wider movement.    

The successful candidate will be a part of our North Regional team of 9 other workers who between us work across the North region.

Job description: Revealing Jesus Pioneer Scripture Union    

You will work ecumenically in and around Newcastle multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip, coach and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.     

Who We're Looking For: Our Ideal Candidate    

We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:    

• A thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.     

• A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.     

• Inspirational: You'll have a natural ability to connect with people, listen deeply, ask great questions, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.     

• Self-Motivated Organised and Effective: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.  

• A Team Player: You will work effectively as part of the North Team and also teams across Regional Mission and the movement as a whole.     

• Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.     

• Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.     

• Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.     

As with all our team members, you will also:    

• Be a committed Christian who resonates with SU's mission and values, actively participating in a local church community.     

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.     

Skills You'll Need:    

• You'll be confident and capable in using digital tools including email and Microsoft Office 365 applications (Word, Excel etc.). 
• Presentation/training skills     
• It is also essential that you live in the Newcastle area, have a good understanding of the local area and hold a current driving license.  

Interview Date: 16th July 2026

Interview Location: St Thomas' Church, Newcastle

About Chapter One

Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the Role

Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.

You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.

This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.

Key Responsibilities

• Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.

• Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.

• Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.

• Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.

• Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.

• Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.

• Maintain accurate records of corporate partner activity, approvals, preferences and key communications.

• Contribute to improving processes, workflows and consistency across corporate partnership communications activity.

• Represent Chapter One professionally in all partner interactions.

General Responsibilities

• Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.

• Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.

• Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.

• Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.

• Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.

• Undertake other duties as required to support the delivery of Chapter One’s objectives. 

We are looking for applicants with the following essential qualities:

• Strong relationship-builder, confident working with a range of partners and stakeholders.

• Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.

• A clear and adaptable communicator, able to write well for different audiences and channels.

• Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.

• Process-minded and comfortable managing multiple priorities and deadlines simultaneously.

• A collaborative team player, happy working across teams and with shared sign-off processes.

• Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1. Detail your relevant experience, including clear examples.

2. Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview. 

3. Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.