Social support work jobs

The Life Coaching service empowers and encourages individuals to bring about lifestyle changes that will help to restore confidence, hope, purpose and facilitate positive progress. The Life Coaching Co-ordinator will be first point of contact for all referrals into the Life Coaching service and will arrange appointments and complete the initial telephone triage, as well providing and co-ordinating a comprehensive administration service, updating CRM and liaising with our associate coaches.  Alongside the co-ordination of administrative services, the Life Coaching Co-ordinator will work with a small caseload of coaching clients, supporting individuals with a time limited, outcome focused coaching approach, including development of personal skills and coping strategies to enable individuals to make lasting positive change.  The Life Coaching Co-ordinator will be committed to working towards a qualification in Life Coaching (minimum level 3).

Key responsibilities

· Co-ordinate and complete all administrative tasks for referrals into the Life Coaching Service.

· Co-ordinate and complete triage appointments, explaining the purpose of Life Coaching and assessing suitability for the service, while remaining objective and professional.

· Signpost or refer individuals to alternative services within Ben if Life Coaching assessed as not being suitable, ensuring that all individuals feel well informed and encouraged to access appropriate support.

· Co-ordinate and maintain the waiting list for Life Coaching.

· Manage a small caseload of individuals for 6- 8 sessions of Life Coaching in a time limited, outcome focused approach whilst working towards a Life Coaching qualification.

· Attend monthly professional coaching supervision with the life coaching team and caseload reviews with the Life Coaching Manager.

· Attend and actively engage with the Life Coaches weekly team meeting.

· Encourage and empower individuals to identify their goals and aspirations, setting out actions and using coaching tools and techniques to support their individual’s needs.

· Inform Case Managers and other referral sources of waiting times, ensuring effective two-way communication about individuals referred to the Life Coaching service.

· Identify any SASH or Safeguarding concerns and escalate where appropriate any case/situation where any individual is deemed at risk.

· Have knowledge of Silvercloud and other services within Ben and externally to promote best outcomes for the individuals.

· Maintain appropriate electronic and written documentation including assessment notes, journey logs and communication records by using SharePoint and the Microsoft Dynamics CRM (as applicable).

· Provide reports on individuals engaged in Life Coaching, as and when required.

· Support the continual development of the Life Coaching Service.

· There may be times when the Life Coaching Co-ordinator will be required to support. additional duties and / or projects. This will be discussed with the Life Coaching Co-Ordinator and agreed with their Line Manager.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

Job Specific Competencies

Technical knowledge

· Working knowledge of triage and conducting assessments

· Knowledge of best practice for managing a case load

· Knowledge and understanding of a broad range of Health & Wellbeing issues affecting individuals

· Working knowledge of GDPR, Safeguarding & SASH (Suicide and Self-Harm) policies and procedures

Skills

· Strong co-ordination and administration skills

· Strong telephone and video communication skills

· Ability to build rapport

· Ability to use effective and ethical judgment

· Ability to work collaboratively within a team and across a team

· Ability to effectively and professionally manage a caseload of individuals

· Proficient in the use of Microsoft 365, SharePoint and CRM

· Ability to work calmly under pressure

· Ability to sensitively and professionally support clients presenting as at risk or in crisis to themselves or others

· Ability to work sensitively and professionally to promote inclusion for clients with neurodiversity, of different cultures, races, genders, ages, identities and abilities

· Ability to prioritise own workload and work under own initiative

Qualifications required

· Not specific qualifications required for this role

· Will be required to work towards a qualification in Life Coaching (minimum Level 3)

Experience required

Essential

· Co-ordinating appointments and triage/needs assessing

· Administration and record keeping

· 2 years’ experience of working with individuals in any time limited, solution focused way

· Experience of working with individuals in a health and wellbeing setting

· Ability to demonstrate competencies required to undertake the duties associated with the post

· Experience in working effectively with people from diverse social and cultural backgrounds

Desirable

· Experience of working within a clinical setting

· Experienced working with telephone or digital interventions

· Working knowledge of Microsoft Dynamics CRM

· Experience of managing risk related to duty of care and / or self-harm and suicide

This job is suitable for someone who…

· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives

· Is proactive and enjoys interacting with people. 

· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.

· Is passionate about people and their importance in making an organisation successful.

· Has empathy with Ben’s mission, vision and values.

· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.

· Is professional, supportive, and inclusive to all individuals accessing support.

· Can hold appropriate professional boundaries.

· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.

· Seeks to enhance and continuously improve self and the services we provide.

· Is flexibility and be adaptable.

· Is conscientious and motivated to deliver to deadlines.

· Is creative and take a solution focused approach.

· Is open and honest and demonstrate integrity.

· Has a desire to help and support others.

· Is approachable.

· Is passionate about the services we deliver.

London Landmarks Half Marathon Event Assistant

The London Landmarks Half Marathon is looking for a reliable, organised and proactive Event Assistant to be on the frontline of participant support, helping ensure every runner has the best possible experience. It’s an exciting time to join the team as we look ahead to our 10th anniversary event in 2027.

This role is ideal for someone who enjoys working with people, solving problems and delivering excellent customer service. You’ll be the first point of contact for participant queries across email and phone, providing clear, friendly and timely support, and making sure every interaction is handled with care and accuracy.

Alongside this, you’ll support website updates, maintain accurate information across systems, and help keep day-to-day operations running smoothly. You’ll also contribute to community engagement and event delivery, including supporting the coordination of performers and musicians, assisting with our volunteer programme, and helping deliver a smooth and engaging race weekend.

We’re looking for someone calm under pressure, detail-focused and proactive, someone who can juggle multiple tasks, adapt quickly and keep things moving in a fast-paced environment.

This is a great opportunity for someone dependable, motivated and team-focused, who enjoys being busy and wants to play a hands-on role in delivering a high-profile event that brings people together and raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Please download and read the job pack for further information about the role and London Landmarks Half Marathon. Applications close at 9am on 18 May.

Strategic Partnership Development Manager

Contract type: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.

About the role

As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.

In this role, you will:

• Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
• Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
• Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
• Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
• An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
• Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
• Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).

Although not essential, we’d prefer you to have:

• Understanding and experience of international development
• Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.

Closing date: Applications close 12:00 PM UK time on the 19th May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Be part of a life-saving mission.

We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for the East Midlands & Anglia routes. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.​

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As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police, to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.

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Contract:​

• Fixed Term - 12 months maternity cover (until June 2027)
• £32,850 per annum plus benefits 
• Full time (35 hours per week)
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.

​

About the Role:​

You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities.

​

What you’ll do:​

• Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
• Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
• Lead community activities and post-incident support, ensuring local applicability of national guidelines and strategies.
• Promote responsible and ethical language around suicide and foster a culture change within the rail industry.

​

What you’ll bring:​

• Strong project management skills with the ability to lead initiatives from start to finish.
• Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
• Excellent communication skills to convey complex information clearly and accurately.
• A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.

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Full outline in the Job description file below

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​Why Samaritans?

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At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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To apply 

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If this sounds like the opportunity for you, please apply. You will be asked to upload your CV and cover letter. Please make sure to demonstrate in your cover letter how you meet the essential criteria.

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We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

​

Applications close on 26th May at 9am​

Video interviews taking place over w/c 1st June.

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​Apply now and help us continue to be there for people when it matters most.

Finance Director

London Community Foundation
Salary: c. £80,000 pro rata
Contract: Permanent
Hours: Full-time or 28 hours per week (0.8 FTE)
Location: London (hybrid, typically 1 day per week in the office)

London Community Foundation exist to improve the lives of the most disadvantaged people in London by working with donors to invest in small, local charities and community groups.

We are now seeking a Finance Director to play a pivotal role in shaping our future, strengthening our financial sustainability, supporting our governance, and enabling us to deliver greater impact for London’s communities.

The role

As Finance Director, you will sit at the heart of decision-making within a purpose-driven organisation, influencing strategy, supporting the Board, guiding investment decisions and ensuring that resources are directed where they matter most.

As a key member of the Senior Management Team, working closely with the CEO, Board, and committees to ensure strong financial leadership, governance, and long-term sustainability.

You will:

· Lead financial strategy, planning, and performance across the organisation

· Provide clear, accessible financial insight to support decision-making at Board and executive level

· Oversee financial control, reporting, audit, and compliance (including SORP)

· Support stewardship of investments and endowment funds

· Lead risk, assurance, and governance processes, including engagement with the Finance, Risk & Resources Committee

· Act as Company Secretary, ensuring robust governance and regulatory compliance

· Oversee contracts, supply chain, and value-for-money across the organisation

· Provide strategic oversight of systems, data, and technology, including line management of the Technology Manager

· Lead and develop a high-performing finance team

This is a broad and influential role, combining strategic leadership with hands-on delivery, well-suited to someone who enjoys working across organisational boundaries and shaping how an organisation operates.

About you

You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with experience operating at a senior level and advising Boards and executive teams.

You will bring:

· A track record of leading financial strategy, planning, and organisational performance

· Strong experience in governance, risk, and compliance within complex environments

· Confidence working with Boards, committees, and senior stakeholders

· The ability to translate financial information into clear, actionable insight

· Experience leading teams and developing people

· An understanding of systems, data, and organisational infrastructure

· A commitment to inclusive leadership and equity

Experience in grant-making, philanthropy, or endowment management is welcome, but not essential.

Our commitment to inclusion

At London Community Foundation, we are committed to building a diverse and inclusive organisation that reflects the communities we serve.

We actively encourage applications from individuals from underrepresented backgrounds, including those with lived experience of the issues our work seeks to address.

Further Information

For an informal discussion about the opportunity or if you require any additional support with your application, please contact Alex Williams at Giving Back Recruitment

Recruitment timetable 

• Closing date: Wednesday, 20th May 2026
• Interviews with London Community Foundation W/C 15th June

Youth Realities is a small but mighty charity in North London looking for a new female leader to embed the strategy and support our next phase of growth and development. 

Our vision is a world where young people live free from relationship abuse and violence. We believe strongly in prevention, using creativity and forming trusted relationships to engage and empower young people to form positive change in their own lives and wider communities. 

Everything we do is ‘youth-led’ and ‘survivor-centred’ which means we centre the needs and experiences of young people and survivors, providing regular opportunities for them to feedback, co-produce and lead on the delivery, design and development of the charity. 

Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious. 

Youth Realities works with young people aged 11 - 25 who have or are at risk of relationship abuse. We offer independent domestic violence advocacy for young females, provide a safe space with a program of dance and creative activities and go into schools delivering workshops on healthy relationships. 

Key Objectives of the job:

• Provide strategic vision and leadership further developing and embedding the organisations strategy 

• Ensure that the charitable purposes of the organisation are followed and that It delivers the charitable benefit set out in Youth Realities’ vision and governing documents

• To take overall responsibility for Youth Realities’ management and administration within the governance and accountability frameworks established by the Board of Trustees

• To secure funding and drive the organisation forward ensuring it is sustainable and able to grow 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Contract: We are currently recruiting for two permanent vacancies

Salary: £30,808 per annum

About the role

As a Reception/Administrator for the Skylight, you will play a key role in supporting the Skylight team to support individuals that are homeless or at risk of homelessness. You will ensure that the Skylight runs effectively and efficiently. You will deliver the right processes and support for your colleagues to have an effective and impactful role in supporting Crisis members to prevent and end their homelessness.

You will be the first point of contact for anyone contacting the Skylight Centre and will provide a positive welcome to Crisis, being an ambassador for our services.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.

As a Reception/Administrator as part of the front of house team you will:

· Cover all reception responsibilities providing a safe and welcoming area for Skylight staff, clients and volunteers, providing effective Information and Guidance (IAG) to the vulnerable client group.

· Be responsible for the official opening/closing of the office in line with the H&S policies.

· Assess members at reception upon presentation and take appropriate action as to whether it is safe for them or others to access the service at that time utilising a trauma informed approach in line with confidentiality policies and procedures.

· Provide efficient and effective administrative and logistical support to the Crisis Skylight team, ensuring that all systems and structures contribute to the delivery of high-quality services to members and the smooth running of the office.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team. 

Skills, knowledge, and experience vital to succeeding in this role:

· Experience of providing customer service and advice within a reception environment, with a commitment to deliver the highest standard of customer care. 

· Experience of working with vulnerable or marginalised groups, assessing need and providing information, advice and guidance.

· Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload. 

· Experience of providing administrative support including updating Case Management Systems, general office duties and maintaining accurate records. 

· Excellent verbal and written communication skills with the ability to work successfully with disadvantaged /or socially excluded groups and individuals. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 20th May 2026 at 23:59

Interview process: Competency-based interview

Interview date and location: Wednesday the 3rd June or Thursday the 4th June, 2026. Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094 

Job Title: Compliance Team Leader

Reporting To: Customer Support Manager

Direct reports: 7

Salary Range: £26,000 - £28,000

Contract Type: Permanent

Location: Hybrid, Sheffield

Working days/hours per week: 35 hours per week, 9am – 5pm, Monday – Friday.

Our Vision: A UK where “No good food goes to waste”.

he Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

To lead and manage the Compliance Support team responsible for overseeing the ongoing compliance of all organisations actively participating in the FareShare Go programme after their probation period. The role ensures that compliance-related contacts and case work are handled in line with organisational standards and contributes to the development and implementation of compliance processes to ensure a consistent, high-quality experience for partner organisations. 

Duties and Responsibilities 

• Manages the daily operations of the Compliance Support team ensuring compliance case work and customer contacts are managed efficiently and professionally
• Leads the monitoring of service quality, compliance outcomes and performance against agreed KPIs
• Track, analyse and report on key performance metrics, using data-driven insights to identify trends, performance gaps and opportunities for improvement
• Provide programme managers with feedback and insights from the Compliance Support Team to develop the compliance function and the development of the wider Customer Support Team
• Identifies operational improvements to compliance processes and team workflows
• Escalates complex compliance issues or risks to senior management when required and supports resolution
• Support the development and implementation of compliance processes that align with organisational goals, customer service standards and regulatory expectations 

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

This is a new role leading on engagement in the Transport for the South East area, playing a vital role in building and strengthening local networks, supporting grassroots campaigning, and ensuring that disabled people’s experiences inform both regional and national influencing work. You’ll organise campaigns and forums, represent Transport for All at events, and work with service providers and councils to make transport fairer and more equitable.

We are a small, committed and disabled-led team working to make sure that disabled people’s voices are heard in politics, the media and beyond. This role is central to ensuring lived experience drives systemic change in London’s transport system.

You must be disabled and live in the South East of England to apply for this role

This role has a genuine occupational requirement of lived experience of disability. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments. If you do not meet the genuine occupational requirement, your application will not be shortlisted for an interview.

Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar?  Do you have leadership or team supervising experience?

A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Practitioner.

The role:

As Recovery Programme Practitioner you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London.  You will support volunteers, peer mentors and befrienders.  Support the Programme Manager with the day-to-day running of the recovery service.  Ensure safe, structured and effective service delivery.  Build supportive and professional relationships with residents.  Provide key working support, helping residents identify and achieve their goals.  Support the induction of new residents, ensuring a welcoming and structured onboarding experience.

Essential criteria

• Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). 
• Demonstrable track record supervising or supporting staff in a similar setting.
• Experience delivering structured support, recovery programmes, or key working.
• Knowledge of safeguarding, risk management, and supported housing.
• Experience supporting individuals towards independent living.

Salary:  £36,000
 
Closing date:  29th May

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

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To create lasting change on important social issues such as poverty, homes and health inequalities, we need to communicate about them in ways that shift hearts and minds and build a broad movement of support. At FrameWorks UK, we know that when we change the story, we can change the world. Our framing research shows how people think about different social issues. We use this knowledge to develop and test communications strategies to help organisations create social progress.

As Research Assistant you'll play a key role in delivering our research projects; shape and support our processes and systems; and share our research with campaigners, communicators and organisations. You’ll work to identify the best ways to communicate about a range of issues like access to justice, achieving health equity, and securing decent and affordable homes. We'll provide training and support all the way. 

Job Purpose:

EMERGENCY is an independent, international NGO providing free, high-quality medical and surgical treatment to victims of war, landmines and poverty. At the same time, it promotes a culture of peace, solidarity and respect for human rights.

Since its founding in 1994, EMERGENCY has worked in 21 countries around the world, providing free medical care in accordance with its core principles of equality, quality and social responsibility. We do this in a sustainable way: by building healthcare facilities, training local personnel, and conducting search and rescue missions in the Mediterranean Sea.

As an affiliate, EMERGENCY UK has set out an exciting ambition to build on its success over the last three years. This includes a substantial growth in its income, with a particular focus on high value giving from philanthropists, trusts and other private donors. The aim is to implement the newly developed high value fundraising strategy, with a view to tripling current income levels from this source by securing high five and six figure gifts of both unrestricted and restricted income.

The purpose of the Senior Development Manager is to build and maintain a portfolio of high value donors and prospects through proactive networking, identifying cultivation opportunities and thoughtful stewardship. With a focus range of £100,000 and above, the position will develop long-term, strategic partnerships with existing and potential high value supporters, where relationships and their impact will be measured from both a financial and non-financial perspective. 

The postholder must be able to work independently with minimal supervision and demonstrate a high degree of lateral thinking within a small but hard-working team.

Main activities:

1) To raise funds in the form of high value gifts (focusing on £100,000 and above) through a variety of methods, including regular face-to-face meetings, attending conferences and participating in other activities by implementing a comprehensive programme to identify, research, cultivate and solicit high value donors who have the potential for significant, multi-year giving.

In this context, the postholder will be required to spend a considerable amount of the working week out of the office travelling and meeting in person with potential donors and their representatives.   

2) To manage and develop meaningful donor relationships, including with existing donors, by utilising a wide range of methods, including stewardship events and networking amongst existing donors and their contacts.

3) To actively participate in the implementation of the current high value fundraising strategy, leading change and adjusting plans based on experience and realistic assessments in order to meet pre-agreed targets. This includes supporting the ongoing development of all aspects of the strategy, such as the case for support, prospect research, donor recognition opportunities and individual donor development plans for high value donors and prospects.

4) To contribute to the efficiency and effectiveness of the team, taking a lead role in the annual planning and reporting process for high value donors, providing regular progress reports against income targets and ensuring high standards of accountability. This also includes ensuring written and electronic records of donors are maintained, in compliance with data protection legislation.

5) To represent, and act as an ambassador, for EMERGENCY UK at external events, promoting its work and values where and when possible.

Person specification:

• Senior level experience working with foundations, corporates, high and ultra-high net worth individuals, leading them from identification to giving annual and multi-year gifts at the high five and six-figure level
• Experience of working independently to identify and cultivate prospects and influencers who have the ability to make personal introductions to high and ultra-high net worth individuals
• Experience in implementing high value giving strategies and annual plans for high and ultra-high net worth individuals, including reporting on targets and KPIs
• Experience of identifying potential high value donors, qualifying prospects and managing/growing a high-level prospect pipeline
• Experience of working with restricted grant funding: submitting proposals, completing monitoring forms and reporting to donors
• Experience of working within the humanitarian and development sector is preferable
• Experience of working with multiple stakeholders in a complex, multi-cultural environment
• Experience of creating high-quality, high-level donor events and bespoke engagements
• Experience of using Salesforce or similar CRM products/fundraising databases

Essential skills:

• Excellent stakeholder and relationship management skills
• Ability to communicate complex themes and subjects in a compelling and engaging way in writing and verbally
• Excellent interpersonal skills, with an ability to motivate and engage high value donors and prospects in the work of EMERGENCY
• Strong understanding of restricted grant funding processes, including proposal development, monitoring, and reporting
• Knowledge and understanding of how to use influencers and connectors in the most effective way for the benefit of EMERGENCY UK and the wider organisation
• Ability to be flexible and work in a fast-moving environment, leading on a wide range of tasks and projects simultaneously
• A strong team player who treats colleagues with respect and courtesy at all times
• Knowledge of tax efficient giving in the UK, current data privacy legislation and other regulatory compliance issues
• Proficient in Microsoft Office. Experience using Salesforce is desirable.

This varied role requires a proactive self-starter who can work effectively at pace with internal teams and independently with our partners. Responsibilities include project management of selected campaigns, e-newsletter delivery, managing the design of internal reports, supporting the social media strategy and managing inbound media enquiries as well as ad hoc support for other members of the marketing team.

Overview of Role

This role will sit within the Marketing team, reporting to the Head of Campaigns, and will work collaboratively with all other departments. Core responsibilities of the role will be:

Campaign Delivery

Working with the Head of Campaigns and Director of Marketing, be responsible for selected marketing campaigns to parents, including overall project management, cross-departmental briefings, development of messaging/creative approach, creation of comms plan, management of budget and delivery of all elements

· Manage PR activity to support key campaigns including media bookings and briefing spokespeople

· Develop and create social media content as required for campaigns and on an ad hoc basis

· Monitor KPIs during campaigns and deliver robust post campaign analysis.

Partner Relationship Management

To own Internet Matters’ relationship with selected partners including regular meetings, status updates and reporting, with the ability to engage at a senior level

· To project manage delivery of defined scopes of work across the organisation

· Working with the Head of Campaigns and Partner Relations, be responsible for the planning and delivery of co-branded marketing campaigns

· To understand each partner’s areas of interest and identify opportunities for additional activation opportunities

Press Office

· To manage incoming requests from media outlets, selecting suitable opportunities, identifying/briefing spokespeople, and recording/evaluating coverage

· Creating monthly reporting on coverage achieved, using Onclusive tracking platform

Other responsibilities

· Offer support across the wider Marketing Team as required to ensure we deliver on our priorities

· Curation of parent-facing newsletters including copywriting and newsletter build using DotDigital

· Management of regular communications to Partners including newsletters and content briefings

· Managing production of Internet Matters reports including briefing, image selection, fit with brand guidelines, accuracy of content and proof reading

Salary circa £40,000 DOE.

Are you passionate about creating healthier, safer communities? Do you thrive in a dynamic environment where compassion, collaboration, and innovation are at the heart of everything you do? Then Cranstoun wants to hear from you! 

At Cranstoun, we’re not just another organisation—we’re a social justice and harm reduction charity with global ambition. With a powerful vision to be a world-class leader in rebuilding lives, we empower people across the UK to overcome life’s toughest challenges through creativity, compassion, and evidence-based practice. 

Now, we’re looking for an experienced People & Culture Advisor to join our growing People team and support our mission to inspire positive change every day. 

About the Role 

As our People & Culture Advisor, you’ll play a pivotal role in supporting managers and colleagues across the organisation by providing expert HR guidance on employee relations, onboarding, performance, and wellbeing. You’ll ensure Cranstoun’s values are embedded in everything we do—from policy to practice—while championing a positive and inclusive workplace culture. 

Reporting to a People Partner, you will help shape and deliver strategic people initiatives that drive engagement and organisational success. 

Key Responsibilities 

• Provide expert advice on HR policies, employee relations, performance, and absence management. 

• Oversee complex onboarding and probation management scenarios  

• Maintain and update our HR Information System (HRIS), payroll documents, and reporting dashboards. 

• Support the management of employee lifecycle activities such as probation, flexible working, family-friendly policies and off-boarding. 

• Support People Partners with Employee Relations matters. 

• Advise on Policies and procedures, best-practice, contractual entitlements, other HR related matters employee benefits and other employee related queries. 

• Provide 1st Tier advice on people issues and 1st and 2nd Tier support with absence management 

• Support with TUPE and Restructures 

•  Monitor and implement Employment changes and updates 

• Collaborate on recruitment strategies, HR projects, and the development of new initiatives that support staff wellbeing and organisational excellence. 

 What We’re Looking For 

• CIPD Level 5 Diploma (or equivalent). 

• Proven experience in a generalist HR advisory role. 

• Solid understanding of UK employment law, HR policies, and procedures. 

• Excellent communication, problem-solving, and interpersonal skills. 

• Strong IT and data management skills, including use of HR systems and MS Office Suite. 

• Passionate about social justice and making a real difference in people’s lives. 

 Location & Flexibility 

• Wimbledon Office

• Hybrid working options available (home-based with travel to sites as needed) 

 What We Offer 

• Compatible salary

• Developmental opportunities

• A dynamic, mission-driven working environment 

• Flexible working arrangements to support work-life balance 

• Generous holiday entitlement 

• Wellbeing Day 

• Healthcare benefits 

• Ongoing professional development and training 

• The chance to truly impact people’s lives for the better 

Ready to Help Us Rebuild Lives? 

If you’re driven by purpose and ready to take your HR career to the next level with an organisation that’s creating real change, apply now to become our next People & Culture Advisor.