Social welfare jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.
Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.
You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database
You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.
You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.
You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.
About you
To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.
An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Information about Headway Gloucestershire:-
Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury. We provide specialist recovery support and respite through the following services
- OurCommunity Links Service provides outreach information, specialist brain injury recoveryadvice for people with an acquired brain injury and their families and supports them as they come toterms with the changed circumstances brought about by brain injury. The service includes benefits advice and collaborative working with other organisations such as Adult Social Services, Housing Providers and other VCSE organisations
- Our Enablement Service is centre based and open every weekday offering activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. This takes the form of a structured timetable so that those with an acquired brain injury can select the activities thathelp them work towards their goals.We work one to one and also employ a group format to harness theunique recovery benefits of peer contact and support.
- OurCarer Support Groups provide a relaxed environment withinthe community where people with an acquired brain injury and their families can meet new people, share experiences and support each other.We provide training events, social events and facilitate familysupport groups.
- Our Peer Support Groups provide an opportunity once a month in different locations for people with an acquired brain injury to discuss topics of interest and to share challenges, tips and provide positive support.
- Our Community Hubs are delivered in locations around the county in community venues and are tailored to the needs of the group for up to 3 hours. They include physical exercise sessions, focussed discussion groups, advice and support related to acquired brain injury and the opportunity to develop a local support network
- Our Hospital Liaison service is where we attend the Gloucester Royal Hospital once every two weeks at an agreed time to offer support to individuals and their family during the early stages of rehabilitation.
Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.
CEO Role
You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury. You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.
You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.
You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.
The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.
Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.
Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets
Based at
Headway House, Gloucester
Hours
37.5 hours per week with the option of some flexibility depending on business need
Contract
Permanent
Responsible to
The Board of Trustees
To find out more about this role, please email us.
To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
Are you passionate about helping us to build an advice service ready for the future?
We’re looking for an experienced and people-focused Chief Operating Officer to help lead Citizens Advice South West Surrey through its next stage of development.
As our second-in-command, you’ll work closely with our Chief Officer, trustees and leadership team. You’ll lead our day-to-day operations, oversee service delivery, people, transformation and corporate services and help turn our strategy into practical results.
It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.
You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.
You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.
If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.
Citizens Advice South West Surrey welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.
Please read the Job Pack to find out more about the role and about CASWS and the benefits of working with us.
To apply, please email a completed application form with a cover letter, setting out your suitability for the role, including how you meet the first three, ‘essential criteria’ under the ‘person specification‘ (in the job pack).
6 x Vacancies Available
We are looking for six client-focused Support Time Recovery Workers to join our new Wigan Crisis Space service, supporting local residents experiencing emotional distress and mental health challenges.
Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.
Our STR Workers provide low-level calming interventions and one-to-one support to help people identify the causes of their emotional distress and put in place a support plan that includes signposting and referrals to other appropriate organisations and services.
The ideal candidates will have an awareness of mental health conditions, experience of building strong relationships with people and excellent listening skills. The ability to develop trust with those accessing the service is key to supporting them to achieve their recovery goals and desired outcomes.
Main Responsibilities
• Develop trusting relationships and provide short-term one-to-one appointments that offer practical and emotional support.
• Carry out initial ‘getting to know you’ conversations, working with individuals to plan their support and achieve the goals and outcomes that are important to them.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
• Complete referrals to ensure people accessing Wigan Crisis Space have the appropriate support networks around them.
• Support and facilitate group activities that promote wellbeing and recovery as part of our prevention agenda.
Benefits
• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.
Role Details
• Salary: Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (£14,314.62 to £15,766.02 per annum for 21 hours per week).
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 21 hours per week. The role includes evening and weekend working on a rota basis.
Find Out More
Interested in learning more about Wigan Crisis Space and what it's like to work within the service?
We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.
• Date: Tuesday 1 September 2026
• Time: 10:30am
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.
No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.
About Family Action
Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.
We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.
How to Apply
• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.
Interview Dates
In-person interviews are scheduled to take place on 16 and 17 September 2026.
For Direct Queries
If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.
Our Commitment to Equality, Diversity and Inclusion
We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.
We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.
Experience Required -
Providing practical and emotional support to women and children affected by domestic violence
Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.
Developing and maintaining effective working relationships with external agencies
Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
Benefits
-
31 days annual leave (excluding bank holidays)
-
Up to 6% matched pension contribution
-
Free access to Employee Assistance Programme
-
Life Assurance scheme while in employment (a lump sum of 4 times salary)
-
Cycle to Work scheme
-
Health Cash Plan scheme available to all employees from day one
-
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Wednesday 9th September. Interviews will take place weeks commencing 21st and 28th September.
We support women and children affected by domestic violence and abuse.



The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities:
· To assist the refuge manager in the day-to-day running of the young women’s refuge
· To ensure a high-quality standard of service in the refuge
· To develop and deliver a front-line service offering support, advice and guidance to young women, and their children, living in the refuge
Experience Required
Of providing practical and emotional support to young women and children affected by domestic violence
Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
Of developing and maintaining effective working relationships with external agencies
Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Wednesday 9th September. Interviews will take place weeks commencing 21st and 28th September
We support women and children affected by domestic violence and abuse.



The client requests no contact from agencies or media sales.
We are recruiting for a temporary Learning Programme Officer for a high-profile social welfare charity, you will be helping to develop, deliver and evaluate a range of educational content, resources and events for the Teaching Learning Programme, which seeks to educate and engage young people (up to the age of 18) across the UK.
Hybrid working, Min 2 days in the office Wednesday is essential and a Current Enhanced DBS is essential.
The Role:
Plan and produce inspiring, relevant and engaging educational content (e.g. assemblies, lessons) which reflect diverse audiences .
Alongside the Learning Programme Manager, brief and commission educational materials with external partners to agreed objectives.
Work with Digital team to write, edit and manage content within the Teaching webpage.
Manage digital resource library including upload, and ensure resources are accessible on the Teaching webpage and other associated (external partner) webpages.
Research ways of improving the webpage, films collection and resources by reviewing existing activities to determine gaps and potential development areas in e-learning provision.
Support in commissioning audience surveys and generating reports with Learning Programme manager.
Work with colleagues across the organisation (Brand, Digital) to ensure that the appropriate marketing and communications plans are in place.
Write and produce promotional materials including posters and digital marketing assets
Maintain accurate records of income and expenditure against the learning budget and ensure agreed targets and performance indicators are met.
The Candidate:
Knowledge of the National Curriculum, the Curriculum for Wales framework and the UK education system, from a school or relevant education sector role
Proven project management skillset - ability to manage conflicting priorities and work to tight deadlines.
Proven experience of taking ideas from concept to finished product.
Relationship management experience and skills, including the ability to represent the organisation effectively to a wide range of external stakeholders, including ability to engage with children and young people.
Experience and knowledge of monitoring financial budgets, processing payments and maintaining accurate expenditure detail.
Experience with IT packages including Microsoft Teams, OneDrive and Office 365 (Outlook, Word, Excel, PowerPoint), content management systems and relevant social media platforms (e.g., Facebook, Vimeo, YouTube).
We are recruiting for a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across this international social welfare charity.
Office based, with some flexibility but the nature of this role means being in the office majority of the time.
The Role:
To act as the Trust's initial point of contact for all general and business enquiries and providing support in handling enquiries regarding Trust fundraising activities.
To ensure that the office and its associated infrastructure is maintained in good order and in accordance with the terms of the lease.
To liaise with the landlord's agents and House management staff as and when required over maintenance or repair matters.
To coordinate the routine administration of the office, to include the Advice Centres.
This task includes:
The arrangement and provision of all administrative and other support to Trust meetings and conferences, both in the office and elsewhere.
The coordination of travel arrangements for Trust staff in support of their responsibilities and duties as well overseas staff visiting UK.
The opening of all mail and its distribution to relevant
Coordination of the office diary
Acting as the initial point of contact and interface between the Trust and the
designated IT provider for the purpose of procurement, maintenance and repair.
Maintain the Trust's register of IT software licenses required by the Trust.
The Candidate:
Solid experience as an Office Manager, Executive Assistant working with senior management
A proven ability to work in direct support of the senior management team and a diverse company of Trust employees and stakeholders.
Must demonstrate excellent written and oral communication and interpersonal skills at all levels and the ability to manage sensitive and confidential information with discretion.
Strong IT literate, to include a thorough understanding of Microsoft Office and its various applications and administrative functions.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We're looking for a kind, compassionate and resilient Support worker to join our Homelessness and complex needs Social Care Service in Tower Hamlets.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The working pattern for this role consist of a mixture of early and late shifts to accommodate rota
This is a fixed term contract for 6 months
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our websire for full Job description
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
-
Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
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Working with patients to understand their needs, provide emotional support and signpost to local services
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Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
-
Experienced in health, social care or voluntary sector settings
-
Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
-
Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.
£31,593.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.
The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.
What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.
What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.
Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities Social Care Service in Hertfordshire.
£29,672.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
The working pattern for this role consist of:
40-hour days. Possession of a full driving licence (a full driving licence that enables them to drive a manual and automatic car as part of their duties) is a mandatory requirement.
Wood Lane End Shift Pattern Breakdown: 40 hours role days Core Shifts
* Early Shift: 07:00 - 15:00 subject to change
* Late Shift: 14:00 - 22:00 subject to change
Sleep In Duties
* Sleep In 9:30pm-7:30 am (handover starts at 9:30pm):
Staff remain on-site overnight and sleep on the premises and need to respond to emergencies/situations that require their support. The sleep in will be paid a s a block.
What you'll do:
* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;
* Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Supporting the customer in their sensory routine, trialling and testing new sensory experiences;
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;
* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;
* Is confident enough to try new things and take positive risks on a regular basis;
* Exudes a warm friendly and fun presence;
* Prefers working as part of a group or team;
What you'll bring:
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
* Driving licence and a willingness to drive as part of support duties;
Desirable:
* Experience of engaging vulnerable people with complex needs in meaningful activities.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Thanks to new funding from Finchley Foodbank, we have an exciting opportunity for a person with recent advice experience and great interpersonal skills to provide on-site advice at Finchley Foodbank. This would be the perfect role for an adviser looking for their next step and the opportunity to work more independently and build relationships with a new partner.
Specifically, we have a part-time opportunity for a 0.6 FTE Foodbank Project Adviser at Finchley Foodbank.
About us
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt and immigration. Last year we helped over 10,700 people with over 45,000 problems and achieved financial outcomes for clients totalling over £6.9 million.
Job Description
- Provide a full range of initial assessment and advice to Foodbank visitors
- Record accurate data and detailed case records on our case management system, including issues helped with, client profile information and outcomes
- Build relationships with Foodbank volunteers and management and work closely with them to best support their visitors
- Keep up to date with legislation, case law, policies and procedures relating to debt and social welfare advice and undertake appropriate training
- Attend relevant internal and external meetings as agreed with the line manager
- Assist in initiatives to improve Citizens Advice Barnet services
- The post holder must have due regard in the planning and execution of their duties at all times to the Citizens Advice Equal Opportunities Policy. They will also be expected to maintain positive relations with external agencies and confidentiality in relation to all aspects of the business
- Demonstrate an understanding of Citizens Advice Barnet Health and Safety and Safeguarding Policies
- The post will involve travel to the foodbank and possible other locations within the London Borough of Barnet
- Promote the aims, principles, policies, interests and wellbeing of Citizens Advice Barnet and to protect the integrity and reputation and the confidentiality of the service
As with all roles at Citizens Advice Barnet, to be carried out in a way commensurate with our organisational values – Committed, Together, Supportive, Respectful.
In addition to the role and responsibilities outlined in this Job Description, to undertake such duties as may be identified and which are generally compatible with the functions of the post.
Person specification
- Relevant knowledge and recent experience of generalist advice work especially in areas of benefits, debt, housing, employment, consumer, immigration, and family advice issues
- Ability to work under pressure, maintain quality standards and communicate effectively and sensitively with clients and people from diverse backgrounds
- Ability to manage a caseload and prioritise work in the face of competing demands and to meet targets set by the line manager and funders
- Ability to work independently with remote supervision and as part of a team
- An excellent working knowledge of IT, with the ability to write accurate case records, draft letters, reports and statements and record stats electronically
- Experience of working at Citizens Advice or similar organisations that work to Advice Quality Standards (AQS)
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality and religion. Please let us know if you require any adjustments to support your application.
Please apply by submitting an application on our website. If you do not meet all of the skills detailed but you feel like this is a job you’d really like to do we would love to hear from you.
Closing date of applications – 5pm, 11 September 2026
Interviews: We interview on a rolling basis and reserve the right to close the applications earlier if suitable candidates are found. Early applications are encouraged.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Grants, Contracts and Commissioning Lead, you'll grow our income from two connected routes: grants from charitable trusts and foundations, and statutory and commissioned income secured through contracts, tenders and procurement. You'll be expected to at least sustain our current grants and contracts turnover, with real ambition to grow it by a further 10-20%.
This newly created role owns the full grants and contracts cycle — identifying opportunities, managing the pipeline, project-managing complex bids and writing tailored, persuasive applications. You'll be well supported: subject matter experts across the organisation will provide technical content for bids, budgets are prepared alongside finance, and our CEO and directors front the most senior funder relationships.
What you'll be doing
- Delivering a pipeline of high-quality grant and statutory/commissioned bids to meet agreed income targets, prioritising by value, likelihood and strategic fit
- Researching and identifying trust and foundation funding opportunities, and writing compelling, tailored proposals drawing on our impact data and stories
- Developing income from government, health and other commissioning bodies, including preparing and submitting tenders and procurement responses such as ITTs and PQQs
- Monitoring funding trends and emerging opportunities, including the developing commissioning landscape under the statutory gambling levy
- Building and maintaining positive relationships with funders, and developing stewardship plans to maximise engagement and retention
- Project-managing complex, multi-stage bids: planning timelines, coordinating stakeholders and turning colleagues' technical input into funder-ready copy
- Maintaining accurate pipeline and reporting records, and tracking progress against income targets
- Contributing to annual planning, budgeting and our wider income-generation strategy
What we're looking for
We're interested in hearing from candidates who have:
- A proven track record of securing significant and/or multi-year income from trusts, foundations or statutory funders
- Exceptional bid-writing skills: clear, persuasive, carefully edited proposals tailored to different funder audiences
- Experience project-managing complex bids, coordinating stakeholders and gathering technical content through multi-stage application processes
- An understanding of statutory funding and commissioning processes, including tendering and procurement routes such as ITTs and PQQs
- Excellent relationship management with funders or external stakeholders
- Strong numeracy and experience preparing budgets for funders
- Excellent organisational skills, with the ability to manage multiple deadlines and priorities
- Knowledge of the gambling harms, addiction, health or social welfare sectors would be advantageous, as would experience working in a small or growing charity, familiarity with CRM and fundraising databases, and experience contributing to a wider income-generation strategy.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a rare chance to shape a brand-new role, own the full grants and contracts cycle from the ground up, and directly grow the income that funds our support for people affected by gambling harm.
To apply, please submit an up-to-date CV, covering letter explaining how your skills and experience meet the Person Specification, along with a sample of your writing (this could be a previous funding application, bid, or another piece of persuasive writing you're proud of).
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training