Support manager jobs
You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference. You thrive in a role that brings people together and ensures they are set up for success.
As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.
You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.
By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.
A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.
To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.
Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.
Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
About Us
Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
We are recruiting for a Wellbeing Practitioner to join our specialist Smoking Cessation Service to help people on their journey to reducing and/or quitting smoking. Experience of smoking cessation is desirable, but what's more important is an understanding of social prescribing and a commitment ot empowering inidviduals and communities.
Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.
What We Offer:
· 33 days holiday a year
· A supportive, values-driven team
· Flexible working arrangements
· Ongoing training and development
· Opportunities to shape innovative mental wellbeing support
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Responsibilities
The role holder will report to the Head of Advocacy and Regulatory Affairs who is looking for an individual to:
Ø Support the delivery and oversight of ABCUL’s key product and service development initiatives.
Ø Plan, execute, and oversee product and service development projects from initiation to completion, ensuring they are completed on time, within scope and within budget.
Ø Managing and coordinating resources, and collaborating with various stakeholders to deliver high-quality outcomes aligned with the organisations goals.
Ø Monitor performance, mitigate risks, and provide progress reports to the Senior Leadership Team
Ø Proven experience in product and service development or project management, with a strong track record of delivering successful development initiatives
Strong communication skills in writing and verbally will be required along with an organised approach to managing information. Education to degree level or equivalent experience is expected.
• Closing date for applications 11th July 2025
• Application to be submitted with a CV & covering letter – why you would be suitable and where you meet the criteria and experience etc
Our dedicated staff team is committed to making a difference to credit unions in Great Britain.





The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£38,148.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Cluster Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant frontline staff. Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
- Support the Cluster Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Support the Cluster Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Holds relevant CMI/NVQ Level 4 or other business/management qualification
Desirable:
- Educated to degree level or equivalent
- Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Terms and Conditions
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Type of contract: Permanent contract
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Location: ENN’s office in Kidlington, Oxfordshire. ENN operates a hybrid model with most of our Operations Team working Mondays and Fridays from home and Tues/Weds/Thurs in the office.
ENN will consider requests for further flexible working arrangements. This will be considered on a case-by-case basis, balancing ENN’s needs with the successful candidate’s other commitments.
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Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff.
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Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
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Salary: circa £45,000 per annum, full-time equivalent, dependent on experience
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Hours of work: Part-time at 22.5 hours per week (can be worked as 3 full days or 5 shorter days)
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Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
Reporting to: Chief Executive Officer (CEO)
Direct reports: HR Advisor and Office Manager
Purpose of the Role
The HR Manager plays a key leadership role, working on, and closely with, the management team to ensure effective HR support across the organisation. This role combines strategic HR advice with hands-on operational delivery, helping to shape a positive working culture and ensure compliance with employment law and best practice.
Key Responsibilities
Strategic HR Support
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Advise the management team on HR strategy, policies and people matters
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Help shape and promote a positive organisational culture and embed the organisation’s values
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Identify and implement improvements to policies, structures, and staff processes
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Produce quarterly HR reports and plan for the Board and Governance & People sub-committee meetings
Compliance & Policy
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Ensure HR policies and practices comply with UK and international employment law, as well as donor requirements
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Keep policies up to date in collaboration with external HR support
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Develop, monitor and maintain HR metrics and Management Information, preparing and presenting quarterly reports to Senior Management and Trustees.
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Oversee mandatory training completion and procurement of training providers (e.g. safeguarding, data protection)
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Act as the organisation’s Designated Safeguarding Officer and Data Protection Officer (training can be provided)
People Practices & Support
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Oversee recruitment, onboarding, and induction processes for staff and consultants
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Provide guidance to line managers on employee relations matters, performance management, and staff training and development
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Oversee monthly payroll and pension processes
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Keep the organisation’s reward policy under review to help ensure fair and competitive compensation packages
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Oversee that accurate and confidential HR records are maintained
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Lead on staff engagement activities, surveys, and follow-up actions
Learning & Development
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Oversee professional development across the team through internal and external training
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Work with managers to identify development needs and embed learning into performance appraisals
Line Management & Coordination
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Line manage the HR Advisor and Office Manager
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Work with third-party providers such as benefit providers and Employers of Record for overseas staff to sustain cost-effective solutions whilst meeting compliance requirements
Other Responsibilities
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Due to relatively small size of organisation some critical roles/functions are shared between Management Team members. The HRM is the designated Safeguarding Officer and Data Protection Officer for which training can be given if required. The Management Team members rotate some other responsibilities
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Carry out other HR-related tasks as required by the management team
Person Specification
Essential
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CIPD Level 5 or equivalent experience
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Strong HR generalist knowledge and understanding of UK employment law
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Experience advising senior leaders and managing employee relations issues
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Proven experience of change management and nurturing a positive culture
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Line management experience and ability to support a small, diverse team
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Strong communication, organisational and IT skills
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Ability to work both independently and collaboratively
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Commitment to the values and mission of the charity
Desirable
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HR experience in the charity or non-profit sector
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Experience supporting international recruitment or working with Employer of Record services
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Knowledge of EDI policy development
Eligibility to work
The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position.
ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Application Process
Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 23:59 hrs on 19th July 2025. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Support Services Administrator to join our team. This is a 12 month fixed term contract.
The Role:
- In this role, you will be primarily responsible for handling calls, emails, and written responses, providing exceptional support to our members and supporters.
- You will work in a dynamic administration and customer service environment where your ability to address complex queries and handle complaints with professionalism will be crucial.
- This role is based in our Head Office based in Grantham, Lincolnshire with some flexibility to work from home.
The Candidate:
- You will have strong telephone and written communication skills and can build and maintain relationships with key stakeholders.
- You will have experience in customer service or public relations roles and a passion for conservation and environmental values that align with our mission.
- You will have accurate data entry skills as you will be processing payments using our secure payments platform
- You’ll have a keen eye for detail and be highly organised.
- Most importantly you will be just as capable working in a team as you are completing your tasks independently.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Are you passionate about driving innovation that creates real impact? We’re looking for a curious, creative, and audience-focused Product Innovation Manager to join our Commercial Directorate at Help for Heroes. This is your opportunity to shape the future of our supporter experiences and help us develop exciting new fundraising and commercial products.
About the Role
Working closely with the Senior Product Innovation Manager, you’ll support the end-to-end process of developing new, insight-led products, from research and concepting through to launch and evaluation.
This is a hands-on delivery role where you’ll champion innovation frameworks, collaborate across teams, and help embed a culture of creativity, testing, and improvement.
Key responsibilities include:
- Leading the day-to-day delivery of innovation projects from concept to launch.
- Conducting research and competitor reviews to inform product design.
- Facilitating ideation workshops and supporting sprint-based development cycles.
- Working across teams to ensure product-market fit and compelling audience propositions.
- Supporting business case development and evaluating product performance.
- Championing collaborative, insight-driven innovation practices across the team.
About You
You’re an experienced product, innovation, or service design professional with a passion for audience-centred thinking and delivering meaningful supporter experiences. You may come from a charity, commercial, or hybrid background.
Essential skills and experience:
- Demonstrated experience supporting product or service innovation projects.
- Ability to translate insight into actionable ideas and compelling propositions.
- Experience working in cross-functional teams and managing projects.
- Strong communication and stakeholder engagement skills.
Hours: Full time, 35 hours per week, Monday - Friday
Location: Remote (with occasional travel for in-person collaboration)
Closing date: 6th July 2025
Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Fixed term position and will end in March 2026.
£38,500 per annum, pro-rata
Woking, Surrey/Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Supporter Engagement Manager on a fixed term basis to join our Individual Marketing and Legacies team and help shape a positive and sustainable future for our planet. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. This is your chance to join the fight for our world.
As Supporter Engagement Manager, you will help deliver ambitious targets for income growth by managing, building and developing supporter journeys and BAU activity for our key regular giving products and publications. You will work collaboratively with initiative and deliver impactful direct marketing activity, via both on and offline channels, using great content which keeps supporter’s experience at the heart of what we do. We will look to you to optimise the use of digital marketing activity, take responsibility for ongoing end to end campaign management, build strong working partnerships with key external agencies/suppliers and much more. Important will be the ability to ensure activities are on brand and comply with all regulatory requirements.
We’re looking for someone with:
· Demonstrable fundraising or marketing experience.
· Experience of delivering direct marketing campaigns, across mail, telemarketing and digital channels.
· Experience of monitoring budgets, targets and KPI’s.
· Knowledge of fundraising regulation including, telephone regulation, PCIDSS, UK Charity Law, Gambling Commission and Data Protection legislation and policy.
· Print and production knowledge.
· The ability to manage & allocate resources effectively to meet work plan objectives.
· The ability to work with and manage external service providers in a direct marketing context.
· Strong communication, interpersonal & organisational skills.
Benefits, rewards & location
The salary for this role is £38,500 per annum, pro-rata. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
· Flexible working options
· 7.5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
We value curiosity, analytical thinking, and a proactive mindset more than years of experience. If you’re passionate about sustainability and want to develop real-world Treasury and financial skills, we’d love to hear from you.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Interviews: We anticipate interviews to take place w/c 21/07/2025.
Please note that this role is a fixed term position and will end in March 2026.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Hours: Full time, 35 hours per week
Location: Hybrid Variable - tied to the Bristol office or Home Based with regular travel to Bristol
Salary: £40,007 (outside of London); £42,204 (London)
Closing Date: 20th July 2025
Interview dates: W/C 28th July 2025
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you
About the role
The role sits within the Mass Participation Team, an ambitious team that attracts and enables supporters to raise funds for Young Lives vs Cancer through participation in virtual or real-life events and challenges. They deliver through creating a quality and forward-looking events and challenges portfolio and working with partner teams attract motivated participants and provide an outstanding supporter experience that ensures fundraising goals are smashed and long-term relationships are built.
Young Lives vs Cancer recruits around 11,500 virtual fundraisers a year. For many of these supporters this is their first interaction with Young Lives vs Cancer and shows that virtual fundraising can be just the beginning of a relationship with a new supporter.
Virtual fundraising is ever evolving and competitive. We need someone to lead the team who understands the opportunities and challenges presented by this type of fundraising. Someone who will focus on the lifetime value of our supporters and who can motivate a team to be ambitious, brave and confident in this space.
The main purpose of this role is to lead on the virtual fundraising portfolio at Young Lives vs Cancer. This will include developing a multi-year, multi-event strategy for virtual challenges, managing the virtual fundraising team and using insight to adapt and innovate our digital offering.
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role has been designed as Hybrid Variable - either tied to London and / or Bristol office (preferably Bristol) or Home Based within the UK.
This role is subject to a Criminal Record Check. In the event of a successful application a Basic level Disclosure report will be sought.
We would love to hear from you if you have:
- Proven experience in delivering virtual fundraising events and campaigns, including the use of digital fundraising tools (eg Facebook fundraising tools, Funraisin) and social media for digital acquisition.
- Skilled in developing and executing digital marketing and stewardship plans.
- Experience of using data to continually improve CPA, incentive rates, remittance and average gifts
- Confident in using data and CRM systems to inform budgeting, forecasting, and performance tracking against targets.
- Ability to identify opportunities and drive innovation through analysis of data and digital trends.
- Experience of managing stakeholders and working collaboratively with external agencies and internal teams
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Maintenance Team Member interested in being part of a vital team helping to support the day to day running of our properties for vulnerable families accessing our children’s hospice care, who has experience of working within maintenance environment. Ideally the successful candidate will possess some form of maintenance skill/qualification/experience (Painting & Decorating/Carpentry /Plumbing skills etc).
There is an out of hours “On Call” element to this position whereby the successful candidate will be required to go onto the “On Call” rota shared among other members of the maintenance team.
A full UK driving licence is essential as some work will take place at satellite sites.
Opportunity to:
· Work within a proactive and skilled maintenance team, providing the skills necessary to support the organisation’s estate
· Work as part of an overall team supporting the delivery of excellent services to our families and Children
· Help to maintain a safe environment for families and children within our care.
· Gain a real sense of achievement knowing that your actions are directly and positively affecting the wellbeing and care given to the families we support.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.
The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.
The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.
They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.
DUTIES AND RESPONSIBILITIES
OPERATIONAL
1. Business and Operational Management:
- Oversee daily operations, ensuring efficiency and effectiveness across departments.
- Design and implement new processes to monitor trading performance.
- To act a responsible point of contact for managing day-to-day facilities and building issues.
- Management of external contracts relating to facilities and running of the organisation.
- Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
- Support the administration of session bookings, liaising with finance and management colleagues.
2. Compliance and Governance:
- Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
- Ensure the charity complies with relevant financial regulations and reporting requirements.
- Manage risk and protect the charity’s financial reputation and assets.
- Maintain accurate records and policies, working closely with trustees or board members.
FINANCE
3. Financial Management and Planning:
- Prepare and manage budgets in collaboration with the leadership team.
- Monitor and control income and expenditure to ensure financial sustainability.
- Develop financial forecasts and plans to support strategic decision-making.
- Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary.
4. Accounting and Reporting:
- Maintain accurate financial records and oversee day-to-day bookkeeping.
- Prepare monthly management accounts, including variance analysis.
- Produce annual financial statements and manage the year-end accounting process.
5. Donor and Grant Management:
- Track restricted and unrestricted funding, ensuring proper allocation and reporting.
- Provide financial reports and updates for donors and grant applications.
PEOPLE
6. Supporting Stakeholders:
- Work closely with trustees and the senior leadership team, providing clear insights.
- Contribute to the charity's overall strategic planning and growth.
- Attend board meetings, ensuring accurate minutes and record keeping.
7. Leadership and Team Support:
- Work closely with Senior Management colleagues to provide strategic advice and insights.
- Manage and support staff, fostering a positive and productive work environment.
- Lead by example, promoting the charity’s values and mission in all actions.
COMMERCIAL ACTIVITY
- Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
- Lead on our engagement with the health and social care sector, including private and public organisations.
- Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
- Support the development of funding proposals with accurate financial input.
- Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.
Utilising our unique, therapeutic arts programmes, we deliver long-lasting health and wellbeing benefits, enabling expression, connection and joy.
The client requests no contact from agencies or media sales.
You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.
You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.
We are seeking a driven and experienced manager to oversee the operational side of our Liverpool Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.
The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Liverpool Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture. The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.
This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Liverpool centre to ensure we have consistent, strong, and effective systems in place. This would include other Centre Managers in other James’ Place centres in the UK, the Senior Management Team, and potentially trustees.
We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values of Focus, Respect, Bravery, Professionalism, Compassion, Collaboration and Hope, and be able to demonstrate these through everyday practices including supportive leadership and line management.
Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.
The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.
This is a fixed term role covering a 12-month secondment, with a possibility of becoming permanent.
Please see the attached Job Description and Person Specification for more details.
Closing date: 9am Friday 11th July 2025
The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (South Central England – covering Hampshire, Dorset, Wiltshire, Avon, Oxfordshire)
Location: Home-based with significant travel across designated region
Salary: £32,208
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.
As an Employment Consultant, you will be assisting veterans across the region back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
- Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
- You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.
For an informal conversation to find out more about this role, please call Kirsty Gronow.
The closing date for this vacancy will be 13 July 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 15 July, with second stage interviews scheduled for 21-22 July.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.
Help communities thrive by bringing people together
Are you an experienced project manager who’s passionate about inclusion, cohesion, and community-led change? Would you like to lead a dynamic programme that builds bridges between people of different faiths, ethnicities and backgrounds in some of the most diverse parts of England?
Near Neighbours is seeking a skilled and committed Programme Manager to lead the delivery of our national programme. Working closely with a network of regional hubs and local partners, you will ensure high-quality delivery of a new programme of work that focuses on:
- Youth voice, enterprise and leadership
- Understanding and countering misinformation
- Deepening local partnerships and outreach
- Inclusive community leadership and dialogue
- Building long-term sustainability and shared learning
This is an exciting opportunity to lead a wide-ranging portfolio with national reach and local depth. You'll work closely with regional partners to support delivery, manage reporting and learning, and help shape new strands of work responding to emerging issues in social cohesion. You’ll also contribute to strategic conversations about community impact, programme development, and storytelling.
We’re looking for someone who brings a combination of practical delivery skills, insight into local community dynamics, and a deep belief in the value of inclusion and connection. You will likely have:
- Strong experience of managing community, cohesion or social impact programmes
- Excellent relationship-building and communication skills
- Experience working with faith groups, grassroots organisations, or in culturally diverse settings
- Strong planning, reporting, and project management capabilities
- Confidence working independently and collaboratively across multiple workstreams
You’ll join a small, committed and friendly team with a strong sense of purpose. We offer flexible, remote working, with regular team connection days and travel to community partners around the country. You’ll have a chance to shape real impact at the intersection of faith, inclusion and community life.
HOW TO APPLY
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
To apply: email an up-to-date CV and covering letter (up to 2 sides of A4) outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Applications close: 9am Monday 14th July 2025.