Support service manager jobs
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
About Advantage Mentoring
We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).
We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges.
Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.
We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.
Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.
About the role and its purpose
· You will be responsible for Advantage’s income and business development activity
· You will lead a broad range of income generating activities and manage relationships with stakeholders
· You will be responsible for growing income from a variety of sources, income streams and relationships
· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding
Key tasks & responsibilities
Income generation
· Use your skills, creativity and experience to develop our income generation strategy
· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals
· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)
· Support drawing up and negotiating contracts and ensuring delivery
· Work with stakeholders and our internal team to scope and develop exciting new opportunities
· Develop and steward fundraising and donor relationships in order to increase income
· Deliver on agreed income targets
Partnerships and Networks
· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations
· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)
Communication, marketing and external relations
· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring
· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)
Strategic Leadership
· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team
· Ensure that partner organisations understand and commit to our values
Management
· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable
· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings
· Report to the Board on income generation as required.
· Maintain a thorough understanding of financial targets and progress
· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved
· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level
Reporting
· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing
· Maintain an effective database of Grants, Trust and Foundation contacts
· Monitor digital income streams to ensure they are effective and opportunities are secured
· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation
· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes
· Plan and support events for awareness raising and dissemination of our work
· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR
· Develop robust systems for the effective stewardship and reporting to supporters of our work
Essential Experience, Knowledge, Skills and Personal Qualities
Experience
· Substantial experience of income generation and development activity, including
• Handling key clients
• Preparing, costing, pitching and closing proposals
• Completing tender documents for submission
• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties
· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector
· Experience in developing and stewarding fundraising and donor relationships
· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders
· Understanding of impact measurement frameworks
Knowledge & Skills
· Skilled in working with a wide range of organisations and stakeholders
· Excellent communication and influencing skills
· Good knowledge of the public, private and third sector
· Excellent organisational and planning skills
· Ability to set and meet deadlines
· Excellent written communications skills, including ability to write persuasive and engaging content
· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)
· Ability to work in a pressured environment and work to deadlines.
Personal Qualities
· Gets things done, delivers to highest of standards and takes responsibility
· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative
· Able to represent Advantage Mentoring, reflecting its values and priorities
· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible
· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment
· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
· Ability to manage expectations.
· Diplomacy and ability to deal with difficult situations.
· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
· Confident communicator
· Ability to quickly build credibility internally and externally
· Ability to work in partnership and with flexibility
· Excellent attention to detail
· Proactive, thinks ahead, generates innovative ideas
Other
· Ability to undertake travel around England if/as needed with possible overnight stays
Values & Behaviours
Collaborative
Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.
Inclusive
Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.
Supportive
Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.
Impactful
We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.
Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The role is remote but there is an expectation you will be able to travel around the country and in to our Head Office in London Bridge when needed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a passionate Immigration Advisor professional committed to supporting vulnerable clients and delivering comprehensive Immigration Advice.
Main roles will be to:
- Provide advice and casework at IAA Level 2 on immigration, nationality and asylum law.
Specific duties include:
- Managing a complex caseload across the field of immigration, nationality and asylum law.
- Advising and advocating for clients professionally and sensitively regarding immigration and asylum law.
- Keeping professional knowledge up to date through CPD, training, and monitoring legal developments.
- Maintaining accurate and detailed case records of clients.
- Producing reports to meet funder’s and LRMN requirements.
- Assisting LRMN in liaising with its partners and funders, and to provide statistical information and updates as required.
* Additional details about the Immigration Advisor Role are included in the Job Pack - please see the download attached.
* Flexible working options will be considered.
The client requests no contact from agencies or media sales.
Are you passionate about working 1-to-1 with young prison-leavers from a variety of backgrounds; many of whom are from marginalised communities, to help them lead more stable, rewarding lives?
As a Switchback Mentor, you will play a vital role in transforming the lives of young prison-leavers, helping them break free from the justice system and build stable, rewarding futures. You will be responsible for building your own caseload by engaging directly with young men in prison and providing intensive support after their release. In addition to working with those you meet in prison; you will also support Trainees referred to the programme after they have already been released.
Once on the programme, you will maintain regular contact with Trainees, meeting face-to-face at least once a week to help them navigate the challenges of being recently released from prison and work towards their goals. Most importantly, you will do this in a way that reflects Switchback’s core values: putting Trainees at the heart of everything we do, setting high expectations, and building authentic, supportive relationships that enable lasting change.
It is essential that Mentors can confidently and professionally engage with all Trainees who meet the eligibility criteria for the Switchback programme, providing them with the support and guidance needed to move forward positively.
What you’ll get when you work for us:
Switchback takes the development of Mentors very seriously. Switchback Mentors are the drivers of our impact, and we will help to build your expertise as a practitioner through our in-house training in our unique change model. This is complemented by a comprehensive training and supervision package including: regular psychologically informed 1:1 clinical supervision and group reflective practice sessions and an annual, individualised training budget. You will also join a structured progression pathway which can provide opportunities to further develop management skills and technical expertise, informed by your own learning goals.
Switchback understands the challenges and complexities faced by the young people we work with. To ensure Mentors can provide the highest level of support, we intentionally keep caseloads low. This allows Mentors to dedicate the time and resources needed to build strong, meaningful relationships and offer Trainees the intensive, tailored support they need to make lasting change.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Good health is essential for people and communities to thrive; it is the foundation of a happy and prosperous society. For more than 150 years it has been our mission to improve and protect the health of the public by addressing the factors that determine it. We are recruiting to this exciting and challenging External Affairs role which brings together policy and communications to strengthen our national voice, increase our impact and support delivery of our mission.
We are looking for a strategic, outward‑facing leader to establish and lead this new role. You will bring political insight, strong judgement and the ability to turn evidence and policy into compelling public‑facing narrative. You will oversee parliamentary engagement, policy adoption, campaigns, media relations and organisational narrative, ensuring RSPH’s voice is clear, confident and influential.
This is a rare opportunity to shape a new function and lead teams working across policy, influencing and communications. You will play a central role in raising RSPH’s profile, supporting adoption of our programmes and positioning us as a leading voice on public health, inequalities and the wider public health workforce.
About you
We welcome candidates from policy, public affairs, communications or corporate affairs backgrounds. You will be able to demonstrate:
- Strong political awareness and experience engaging with Parliamentary and national stakeholders
- Confident communications leadership including media, narrative and external messaging
- The ability to build coalitions and secure influence and adoption
- Clear strategic judgement in complex or fast‑moving contexts
- Experience leading and developing teams
In return we offer:
- 25 days annual leave
- Agile hybrid working structure – 9-day fortnight available
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
RSPH operates an agile working policy with some attendance at our London office according to business need.
Interviews will be held at our offices in Whitechapel on Monday 20 April. If you are unable to attend, please indicate this on your application.
The client requests no contact from agencies or media sales.
YOUTH OUTREACH WORKER: Violence Against Women and Girls (Female Applicants Only*)
Location - North Middlesex Hospital Accident & Emergency Department
Full-time - Fixed Term Contract to March 2027
Salary - £31,312 (including London Weighting) per annum
Youth violence is a problem that significantly affects young people, their families and entire communities. At Oasis, we believe that violence can be prevented by taking a holistic public health approach. Oasis Community Hub Hadley encompasses a range of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Through this holistic approach we have been instrumental in shaping the way young people are supported after experiencing trauma, violence or aggression.
Oasis Youth Support at North Middlesex Hospital is seeking a dedicated Outreach Worker: Violence Against Women and Girls Specialist to accompany young women who attend North Middlesex Hospital A&E department due to a violent or aggressive incident, on their journey to make positive choices with the aim of breaking the cycle of violence through 1:1 mentoring.
You will be part of a large team based at the hospital and supported by the Youth Support Project Coordinator, as well as the wider Community Hub Team based in Ponders End, Enfield.
The key responsibilities within the role are:
· Support young people and develop a bespoke mentoring programme that meets their needs
· Develop and evaluate a model of care that enables young people to benefit from community based interventions
· Planning and delivering sessions focusing around specific areas of violence against women and girls for young people and professionals
· Assisting the team by facilitating high quality information gathering/sharing to track the support given and the success of the project
You could be successful in this role if you:
· Are passionate about making a difference to young people’s lives
· Have the ability to build positive relationships with young people as well as professionals
· have a relevant professional qualification (e.g. JNC, QTS, QSW), or relevant experience
· Have experience of working in a youth/community setting affected by youth crime
· Experience of mentoring / supporting young people
· Are self-motivated, with the ability to take initiative and organise your own time
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
Please submit your completed application form at your earliest convenience. Please visit the Oasis Charity Jobs website for application pack.
Completed applications forms should be returned by 9am Monday 28th April 2025
9am Thursday 9th April, with interviews W/C 20th April 2026.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. *Please note that due to the nature of this role, this post is only available to female applicants as permitted under the Equality Act 2010.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Lancashire
Assessment Cente: 1st of April in-person
Are you ready for an adventure-filled role that makes a real difference? As a Youth Development Lead, you can expect to spend four days a week outdoors, delivering life-changing programmes to vulnerable young people, rain or shine. With activities like bushcraft, paddling, climbing, and hill walking, you’ll use your skills to inspire confidence and build resilience. Your hands-on approach will help break down barriers and empower young people to reach their potential.
Ideal candidates will have experience working with vulnerable individuals and delivering outdoor learning programmes. While your week will be spent mostly delivering sessions outdoors, expect one day a week at a desk planning sessions and recording data. If you thrive in dynamic environments and are passionate about supporting young people through meaningful, adventurous experiences, we want to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in the role of Operations Officer at the Fair Education Alliance
The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background.
In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence.
This role is central to that investment. You will be joining a small, highly capable operations team and playing a pivotal role in how FEA runs day-to-day as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation, and your contribution will be felt across everything we do.
The Operations Officer plays a central role in ensuring that the Fair Education Alliance runs smoothly, efficiently and to a high standard across all aspects of its work. Working as part of the operations team, the postholder helps maintain the systems, processes and practical foundations that enable the organisation to function effectively.
This includes supporting people operations and HR administration, coordinating governance processes, managing organisational systems and IT access, and delivering high-quality logistics for events and organisational activities.
Acting as a trusted point of support for colleagues, the Operations Officer helps create a responsive and well-organised working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional organisation, sound judgement and a genuine pride in quality.
By ensuring that the practical aspects of the organisation run reliably and well, the Operations Officer helps create the conditions that allow the Fair Education Alliance to deliver its mission and drive progress towards a fairer education system.
Applications will be reviewed on a rolling basis from Tuesday 10 March
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Applications close: 30 March (9am)
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First round interviews: Rolling during application window
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Second round interviews: Rolling during application window
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Start date: As soon as possible (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Milton Keynes team.
You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various location in the area!
You will have your own local patch, walking alongside people living with dementia and the people who care about them. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
Hours - 35 hours
Location - Community based in Milton Keynes (or within a commutable distance) with some homeworking.
Interviews: provisionally scheduled to take place via MS teams on 8th & 10th April.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
Key Responsibilities:
- Your primary role will be in delivering personalised and tailored support to people affected by dementia.
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working with professionals.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Referring people to the appropriate health and social care organisations when required,
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Providing advice and guidance at local peer groups, specific dementia groups and community networks, whilst looking out for new opportunities to promote the service and maintain the profile of dementia services across the area.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Alzheimer’s Society is the UK’s leading dementia charity.



At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.
We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Luton team working 28 hours per week over four days, Tuesday to Friday on a fixed term contract 31st March 2027.
You will be walking alongside people living with dementia and the people who care about them living in Luton. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently across Luton and wider on occasions.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups across Luton, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
Interviews for this role have been provisionally scheduled to take place face to face at Luton Point Shopping centre at the Centre Management office for Tuesday 7th April.
Alzheimer’s Society is the UK’s leading dementia charity.



We’re looking for an experienced and proactive Board Secretary to support our Chair, CEO and Board of Trustees. In this key role, you’ll ensure the smooth running of all Board and committee activity, uphold high governance standards, and act as a trusted adviser on regulatory, statutory and best-practice requirements.
What you’ll do:
- Lead and maintain high‑quality governance processes across the organisation
- Coordinate Board and committee meetings, agendas, papers and minutes
- Oversee key governance documents, registers and annual reviews
- Support trustee recruitment, induction and development·
- Work closely with senior leaders to ensure consistent, best‑practice governance
What you’ll bring:
- Chartered Governance Institute qualification (or equivalent)
- Educated to degree level, a qualification in psychology would be an advantage
- At least 5 years’ experience working directly with a Board of Trustees
- Strong understanding of Charity Commission requirements and governance best practice
- Excellent communication, organisation and prioritisation skills
- Ability to build strong relationships and manage competing demands
If you’re an experienced forward-thinking governance professional who can confidently take the lead at senior level, we’d love to hear from you.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisation
Whilst the job can be predominantly home-based, applicants must live within a commutable distance from London, as in-person attendance will be necessary on occasions.
How to apply
The closing date for applications is 23:30 on 20 March 2026. Shortlisted candidates will be contacted on 15 April. Interviews will be held in person in London on 27 and 28 April.
To apply, please send your CV and a supporting statement detailing how you meet the criteria in the job profile. Due to the seniority of the role, applications without a supporting statement will not be considered.
Previous applicants need not apply.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you submit a covering letter or email with this application
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 23 March 2026
Interview Date: 31 March 2026
The client requests no contact from agencies or media sales.
Principle purposes of the job:
To deliver group support services including:
· provision of child focussed play/educational activities to support development
· parental guidance to support child development
· supervision of Play Leader and support for Volunteers
· to work alongside the scheme Manager in the planning and delivery of group support
Main responsibilities:
· To work within Home-Start’s standards and methods of practice including Equal Opportunities, Safeguarding and Promoting the Welfare of Children, Confidentiality and all mandatory policies.
· Work in close co-operation with the Play worker, Volunteers and other scheme staff as directed by the scheme Manager.
· Work in partnership with other family support agencies, as appropriate
· To make initial contact with families to assess their needs
· Review family’s needs on a regular basis and at the end of support.
· To maintain contact with individual referrers during a family’s support
· To welcome all parents/carers to the Family Group, recognising the importance of their role as the prime educators of their children
· To be aware of group dynamics ensuring the groups provide a non-judgemental environment for children and their parent/carer
· To provide a safe, stimulating environment for children and their parents
· To be vigilant about the upkeep of equipment ensuring good standards of safety and hygiene are followed.
· To closely work alongside the Play Worker planning activities for the children
· To make observations, record and report on children’s development
· To encourage the active participation of parents/carers in their child’s play and other activities as appropriate
· To provide opportunities for external agencies to offer advice/information to families
· To promote the use of suitable toys, books and activities and encourage the use of local resources e.g. Toy Library, Library and Children & Family Centres
· To complete a Risk Assessment prior to each session/outing
· To keep a register at each session detailing names of all those attending, including visitors/speakers with an evaluation of each speaker
· To record any accidents/incidents in the Accident or Incident Book and report as appropriate
· To respond, record and report appropriately all Safeguarding Children/Child Protection issues
· To liaise with the Manager regarding budgets
· To promote the work of Home-Start with referrers
· To be willing to undertake training as appropriate, including safeguarding/child protection.
· To attend regular supervision sessions
· To regularly attend staff Meetings
The client requests no contact from agencies or media sales.
THINK Recruitment are working with AMR Action UK to recruit an experienced Trusts & Grants Fundraiser to help secure vital funding that will support life-changing services and research. AMR Action UK is the leading UK patient charity for Antimicrobial Resistance provides research, education and support for people affected by the condition.
This role is an exciting opportunity for a relationship-driven fundraiser to manage and grow a portfolio of charitable trusts and foundations. Working remotely as part of a smalland collaborative fundraising team, you will play a key role in developing compelling funding proposals and building long-term partnerships with funders.
The Role
The Trusts & Grants Fundraiser will be responsible for developing and delivering a trusts and foundations income stream, identifying new funding opportunities and nurturing relationships with existing supporters.
You will research prospective funders, craft persuasive applications and proposals, and manage reporting requirements to ensure strong stewardship of grant funders.
Key Responsibilities
- Research and identify new grant-making trusts and foundations aligned with the charity’s mission
- Develop and submit high-quality funding applications and proposals
- Manage and grow a portfolio of existing trust and foundation supporters
- Build and maintain strong relationships with funders
- Prepare compelling impact reports and funding updates
- Work collaboratively with internal teams to gather project information and outcomes
- Maintain accurate records of applications, income and reporting deadlines
About You
You will be a confident communicator with strong written skills and a proven track record of securing income from trusts and foundations.
You will bring:
- Experience securing income from charitable trusts and foundations
- Excellent proposal and report writing skills
- Strong research and prospecting abilities
- The ability to manage multiple applications and deadlines
- A proactive and organised approach to relationship management
- A passion for improving health outcomes and supporting charitable work
What’s on Offer
- Permanent, full-time position
- Remote working (UK-based)
- Opportunity to make a meaningful impact within a health-focused charity
- Supportive and collaborative fundraising team
Are you looking for a rewarding, flexible role that fits around everyday life? Passionate about positive change while helping create opportunities for young adults with Special Educational Needs and/or Disabilities. InterAct is seeking an enthusiastic, self-driven individual to support groups of young adults aged 18–25 across Essex who have Special Educational Needs and/or Disabilities (SEND).
This role focuses on empowering young people to develop independence, confidence, and meaningful social connections through personalised support and engaging community activities. Whilst seeking opportunities within local communities.
Key Responsibilities
• Create and deliver individual personal development pathways tailored to each young person’s goals, strengths, and aspirations.
• Organise and coordinate fun, innovative clubs and activities that encourage participation, social inclusion, and the development of long-term, meaningful friendships.
• Build positive relationships with families and carers to gain a deeper understanding of each individual’s achievements, skills, and support needs.
• Engage with local communities and partners to identify and promote enrichment opportunities that benefit service users.
• Support young adults to achieve meaningful outcomes by breaking down barriers, encouraging independence, and demonstrating measurable successes.
The client requests no contact from agencies or media sales.

