Support worker jobs

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As an Administrator, you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks, you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Main duties and Responsibilities

Admin Tasks

• Process incoming referrals to our services
• Liaise with referrers and team members as required and respond to queries efficiently
• Coordinate participants and materials for survivor group programmes and team training sessions
• Coordinate the rota for One Stop Shop drop-ins
• Respond to enquiries received via our phone or admin email account
• Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
• Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form[ET1] 
• Input information to spreadsheets and our case management system
• Develop our administrative processes to improve effectiveness
• Work with and provide support to the wider team as required

General

• Uphold the core values of the Rising Sun and work towards our vision.
• Work professionally and to a high standard
• Demonstrate a personal commitment to continued professional development
• Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse
• Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person Specification

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

• Experience in an administrative role
• Experience working across different teams (D)
• Experience coordinating events/activities (D)
• Experience of working for a charity or not for profit organisation (D)
• Experience of supporting or providing advice to survivors of domestic abuse

Knowledge and Skills

• Excellent planning and organisation skills with the ability to prioritise
• Confident using MS Office including Word, Excel and PowerPoint
• Excellent communication skills, both written and verbal
• Effective team working skills
• Good understanding of the dynamics of domestic abuse and its impact on survivors
• Confident using On Track, our case management system (D)

Personal Qualities

• Passionate about the aim and values of the Rising Sun
• Self-motivated and pro-active
• Solution focused and creative in approaching new challenges
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Please visit our website to learn more about Rising Sun, and download and fill out an application form if you feel that this role would be a good fit for you. Please demonstrating how you meet the requirements of the person specification in your personal statement. 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.

*BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system

 

EXPERIENCE:

Experience of providing practical and emotional support to women and children affected by domestic violence

Experience of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.

Experience of developing and maintaining effective working relationships with external agencies

Experience of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 303
Reports to: Senior Community Outreach Worker
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett.

About the Role:

The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The Bounce Back Worker will be based at Kingfisher Court or Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 27th October at 5pm.
Interviews to be held on Tuesday 4th November at our Watford Wellbeing Centre.

N.B. Please quote reference number 303 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Whether assisting students and residents on a daily basis, supporting weekend residentials, conferences and events, or working with the team which delivers our annual Foundation Celebration, this role is at the heart of providing a welcoming campus environment.

The Campus Accommodation and Hospitality Manager will lead a team of reception and housekeeping staff to deliver and administer a full range of campus services. As well as providing an efficient and welcoming reception service, this includes the management of meeting rooms, accommodation booking, achieving and maintaining high standards of housekeeping, and overseeing contracted catering and refreshment services. The postholder will be part of a committed staff team, giving and receiving support to deliver the operational needs of the Foundation in a way which reflects our ethos of hospitality, care and community. 

This is a full-time role, with some evening and weekend work during weekend residentials and other events. The postholder will also participate in an out-of-hours on-call rota.

Key responsibilities

1. To manage the delivery of accommodation and hospitality operations.

• Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
• Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
• Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
• Maintain high standards of cleanliness, presentation, and service across all facilities
• Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation 

2. To manage a team of hospitality staff.

• Draw up duty rotas for the Hospitality team based on varying operational need.
• Provide ongoing support, training, and development for team members.
• Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

3. To manage the delivery of events and conferences.

• Generate quotes for events and conferences in consultation with internal and external organisers
• Support marketing for events, conferences, and other campus activities
• Oversee the Hospitality team to ensure effective administration for the smooth delivery of hospitality for teaching, residentials, events and conferences.
• Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

4. Procurement

• Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
• Monitor costs and implement efficiencies while maintaining quality.

Are you passionate about supporting and transforming the lives of people who are experiencing or recovering from homelessness?

We’re looking for Project Workers to join our dedicated Hither Green team at Spring Gardens and Hilda House. This is a great opportunity to be part of a specialist, trauma-informed service supporting 68 highly vulnerable adults in Lewisham who have experienced homelessness and face multiple challenges including mental health issues, complex needs, substance use, and trauma.

In the role of Project Worker you will be joining our busy client focused service to:

• Use a person-centred approach to support clients in identifying and working towards their personal goals.
• Respond to incidents and crises as part of a team, prioritising safety and wellbeing.
• Provide practical and emotional support in a caring, approachable way.
• Contribute to a safe, high-quality accommodation service as part of a committed team.
• Maintain accurate records related to client support, housing management, and health & safety.
• Lead shifts on a rota basis, ensuring effective task delegation and smooth service delivery.
• Continue developing your skills to provide holistic, person-centred support, while deepening your understanding of housing and benefits law, and other specialist areas supported through training, supervision and line management.

Work on 8 weekly shift rota that includes early shifts 08:00-18:00, late shifts 13:00-22:30, weekends 08:00-20:30 and bank holidays. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine desire to support people to rebuild their lives.

If you can demonstrate the below we’d love to hear from you:

• Experience in helping individuals identify personal goals and supporting them through a process of change.
• An understanding of the challenges faced by people experiencing homelessness.
• Experience supporting vulnerable individuals to identify goals and navigate change.
• A solid grasp of the support needs of people on low incomes, including rent issues and maintaining professional boundaries.
• Strong interpersonal and listening skills, with a genuine interest in working holistically and person-centred with clients.
• Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.
• A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.

We believe in the value of lived experience and welcome applications from people can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support service users within a  recovery focused approach.

How to apply

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10 am on 3 November 2025

Interview and assessments on: 18-20 November 2025

We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£34,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.

About you:

Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.

For our full job description please visit our website
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated. 

We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.

You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.

We’d love to hear from you if you:

• Have experience working with community groups and adults with learning disabilities (or similar settings)

• Are friendly, organised and calm under pressure

• Know how to manage volunteers with empathy and clarity

• Understand safeguarding, health & safety, and inclusive practice

• Are confident with admin, registers and MS Office programmes.

What we offer:

• A values-led, community-based charity where you can really make a difference

• A part-time, term-time role that could work around other commitments

• A supportive team and space to grow with the role

• Strong potential for extension beyond the first year

JOB OPPORTUNITY

Sessional Youth Worker (Oasis Community Hub Hadley)

Hours: Flexible

Contract: Sessional

Hourly Rate: £13.98 per hour

Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. 

Oasis Community Hub Hadley is looking to recruit a Sessional Youth Worker to join the Oasis Youth & Community Team.

Our team offer a wide variety of Youth Work activities that promote the development of young people, including open access youth club sessions, holiday clubs, mentoring, sports activities as well as targeted support. Training will be given. 

Key responsibilities will include:

- Working as part of a team be responsible for supporting on activities for young people within a number of sites in which we operate, including Oasis Academy Enfield, Oasis Academy Hadley, Ponders End Youth Centre and Bell Lane Youth Centre as arranged. 

- Ensuring the safety and wellbeing of all young people accessing our projects.

- Leading on activities that support the holistic development of young people.

You could be successful in this role if you: 

· Are committed and passionate about working with young people.

· Have enthusiasm and work positively and inclusively with others.

· Enjoy working within a team setting.

· Are available to work evenings and unsociable hours.

· We are particularly interested in individuals will skills or interests that they can bring to their work with young people, leading projects or activities where relevant.

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.If you require any assistance to overcome potential barriers to application, please let us know.

This is a rolling vacancy and if successful you will be invited in for an interview.

As this is a sessional position, we are unable to guarantee working hours.

 The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service, Approved Premises in Highbury

Sounds great, what will I be doing?

As an Intervention Worker at Hestia, you will play a crucial role in our Highbury Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. A day will never look the same and some of the things you can expect to do/be responsible for are:

The role in Approved Premises (AP) involves supporting high-risk individuals transitioning from prison back into the community. Staff work closely with residents, providing guidance, promoting positive behaviour, and helping them build independence while maintaining a structured environment. Responsibilities include preparing meals, supporting rehabilitation plans in collaboration with probation and external agencies, and ensuring residents follow rules such as curfews and drug/alcohol testing. Staff are also expected to assist in running and documenting activities, completing daily tasks, and keeping the premises safe, clean, and secure through regular checks and communication. A key aspect of the role is empowering residents to take responsibility for their own lives, without doing things for them, while providing support and supervision as needed. Staff must adhere to Hestia's policies and the Ministry of Justice's guidelines. 

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

This role requires strong communication skills to engage effectively with others, offering a flexible and responsive approach. You should be optimistic about people's potential for change and able to learn quickly, gather information, and make informed decisions. The ability to set and maintain clear boundaries is essential, using authority appropriately while maintaining a positive, pro-social approach. Accurate record-keeping and sharing of information, while respecting confidentiality, is crucial. Understanding the emotional and behavioral impact of trauma and working with individuals displaying various emotions and behaviours is key. You must work well within a team, leading by example, and taking a hands-on approach to practical tasks like cooking, gardening, and leisure activities. A good understanding of safeguarding issues and how to address them is also required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Following the retirement of a long serviing manager the Trust is now recruiting a new Service Manager to lead the Trust's Female Service. This is an attractive position for an experienced female practitioner looking to advance their career. If you are looking for the opportunity to lead a team dedicated to safeguarding and supporting homeless women to rebuild their lives this could be the job for you!
If you believe that you are up to the challenge, please email the Trust directly for an application pack
The pack will include a Job Descritpion; a Person Specification; with information about the Trust; and a copy of the official application form (CVs will not be accepted).
If you have any questions please feel free to email or to phone asking to speak with Kevin Curtis, CEO.

DEADLINE for applications is Wednesday 29th October. Interviews will be held on Tuesday 4th November 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Coxley House in Tower Hamlets.

Sounds great, what will I be doing?

In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service's aims, objectives, and pathways to ensure users can fully participate and collaborate in their own support. The role involves supporting service users in engaging with various community professionals, including mental health teams, social workers, housing providers, health professionals, and Job Centre Plus. They will work flexibly within a team to ensure service coverage and meet contractual obligations, while also developing and encouraging participation in peer support networks and community-based initiatives. Active monitoring of the health, wellbeing, safety, and security of the service and its users is essential, ensuring all concerns are promptly addressed in line with procedures. The role also includes participating in core service functions, supporting colleagues, and using initiative to complete tasks as they arise. Timely and accurate administration is required, with a strong emphasis on maintaining confidentiality. The individual will also be responsible for ensuring effective and timely referrals, assessments, and service reviews, and will regularly engage in supervision, appraisals, and reviews to support continuous development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The candidate will have demonstrable experience working with individuals who have experienced mental health challenges and/or dual diagnosis issues, supported by a solid understanding of relevant mental health legislation, safeguarding practices, and recovery principles. They will possess in-depth knowledge of mental health conditions and the ability to provide person-centred support with dignity and respect, while communicating effectively and sensitively. The candidate should be skilled in risk assessment and case management, with experience working alongside statutory services and building partnerships with voluntary and community sector organisations. They will have a track record of delivering value-added initiatives such as events, groups, and volunteer or student placements, and be confident representing the organisation at external events, including delivering presentations to stakeholders and commissioners. Strong time management, prioritisation, and communication skills are essential, alongside the ability to work both independently and collaboratively within a team, including overseeing the induction of new peer staff and volunteers. Proficiency in IT, including Microsoft Word, Outlook, and internet use, as well as good literacy and numeracy skills, are required. The candidate will also have sound knowledge of local mental health and wellbeing services, recovery tools, and the ability to respond appropriately to safeguarding concerns. They should be able to remain dynamic and effective under pressure in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

POLICY and CAMPAIGNS OFFICER 

Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact. 

ABOUT SUZY LAMPLUGH TRUST 

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking. 

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

We are an organisation that has: 

• been responsible for training over one million lone and frontline workers across all sectors in personal safety; 

• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and 

• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service. 

Key Responsibilities: 

• Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.

• Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.

• Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.

• To undertake or commission research on specific policy areas as required.

• Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives. 

ABOUT THE ROLE 

The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.

Contract Type: Permanent 

Salary: £31,500 

Hours: Full-time 

Please read the attached Job Description and Person Specification for full details. 

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support. 

 WHAT WE OFFER IN RETURN 

In return for our staff’s commitment and dedication, we offer a range of benefits, including: 

• Hybrid working (minimum 40% in the office) 

• Flexitime Policy 

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday 

• Pension scheme with 5% employer contribution 

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site) 

• Interest-free travel loan for annual season ticket 

• Regular all-staff off-site meetings and events 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

HOW TO APPLY 

Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered. 

All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful. 

Closing Date: 23rd November 

Interview: week beginning 8th December 2025

Social Care Team Manager (Nights)

Location: North Chailey, BN8 4EF

Salary: From £35,526 per year (Depending on experience)

Vacancy Type: Permanent, 37 hours per week

This is more than a management role. It’s a chance to be part of an ambitious and expert team, where your leadership helps colleagues grow and your insight shapes services that are sector leading. Together, you’ll create opportunities that change lives.

The Role

As a Night Team Manager, you will:

• Lead, support, and inspire Support Workers and Senior Support Workers on night shifts.
• Ensure homes are safe, welcoming, and compliant with Ofsted and CQC standards, always safeguarding the wellbeing of children and young people.
• Coach and mentor colleagues, supporting their professional growth and confidence.
• Contribute to innovation and continuous improvement, playing a vital role in their expansion.

Skills and Qualifications

They’re seeking a confident and committed leader with:

• Experience managing teams in a residential social care setting.
• Strong knowledge of safeguarding, compliance, and care standards (Ofsted and CQC).
• The ability to lead calmly and effectively through the night, ensuring structure and safety.
• A passion for empowering colleagues and supporting children and young people with complex disabilities.

Benefits

• Fully funded Level 2 Certificate in Principles of Team Leading
• Enhanced Annual Leave – 25–30 days (plus bank holidays), increasing with length of service
• Enhanced Healthcare Cash Plan – claim back everyday health costs such as dental, optical, therapies, and counselling
• Contributory Pension Scheme
• Enhanced maternity, adoption, and paternity leave
• Employee Assistance Programme and access to their Wellbeing Centre
• Cycle to Work scheme
• Retail and leisure discounts, including Blue Light Card
• Free onsite parking, café, and kitchen facilities
• Death in Service benefit

Plus, they cover the cost of all DBS checks and renewals.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in East Acton.
Sounds great, what will I be doing?
The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion. 
The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You bring strong experience supporting individuals with mental health and/or dual diagnosis issues, gained through paid and/or voluntary roles. You have developed a deep understanding of the challenges faced by people with a range of mental health conditions and know how to communicate with empathy, dignity, and respect, fostering trust and engagement.
Your knowledge of relevant mental health legislation, including the Care Programme Approach (CPA), enables you to navigate complex systems and advocate effectively for those you support. You work in alignment with the principles of recovery, applying a range of recovery-focused approaches that empower individuals to take control of their own wellbeing and progress.
You are equally confident working collaboratively as part of a team or independently, showing initiative and leadership, particularly in the induction and support of volunteers. With good IT skills and proficiency in MS Word, Outlook, and the internet, you maintain clear and accurate records and communication. Your strong literacy and numeracy skills support effective reporting and documentation.
You demonstrate the ability to manage and de-escalate challenging behaviour with calmness, professionalism, and a non-judgemental, anti-discriminatory approach. Flexible and reliable, you are willing to work unsociable hours, including early and late shifts and occasional weekends, to meet service needs.
You have a solid understanding of safeguarding principles and the ability to respond appropriately to concerns, ensuring the safety and wellbeing of all
individuals. With a solution-focused mindset, you approach challenges constructively, working collaboratively toward problem-solving. Above all, you maintain an optimistic outlook, believing in the capacity for change and the potential for growth in every individual you support.
When will I be working?
You will be working Monday to Thursday 09:00 to 17:30 and Friday 09:00 to 16:30
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employ
er
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.