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Hours: 4 days per week (30 hours) between 9.00am and 5.00pm
Clolsing date: Tuesday 30th June at 11pm
Interview date: Friday 10th July
Salary: £48,000 p/a pro rata
Contract: 1 year fixed term (covering a maternity leave position)
The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:
Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice
Line management for 1 hour per month
Training budget of £500 per year to spend on relevant training of that person’s choice
Employer pension contribution of 5%
Generous annual leave allowance and paid sick leave
Cycle to work scheme
Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
Therapeutic Management
To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.
To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.
To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.
To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.
To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.
To develop and improve the charity’s therapeutic services, including any expansion of the services.
To manage therapeutic recruitment, inductions and training.
To hold monthly staff meetings and service team meetings when needed.
To oversee the individual and group supervision arrangements and reporting for all staff.
To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.
To support the charity’s quality assurance and development of its services through monitoring and responding to client feedback and outcomes data.
To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience.
To manage any complaints raised by clients.
Leadership
To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.
To strategically plan and develop the therapeutic services of the charity.
To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.
To build and maintain a positive working relationship with the Board of Trustees.
To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising.
To assist in promoting the charity by attending all relevant meetings directly connected with your work.
To undertake any other duties appropriate to the needs of the charity.
Client Work
To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients.
To maintain confidential and accurate counselling notes of all sessions.
To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).
To attend monthly one-to-one line management meetings.
To work to the British Association of Counselling and Psychotherapy ethical guidelines.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL:
Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.
To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.
Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.
Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.
Significant line management and appraisal experience with the ability to effectively co-ordinate a team.
The ability to support staff to foster a positive working environment and deliver a high quality of service.
Experience of recruiting staff, including inductions and training.
Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk.
The ability to work with clients online or by phone.
Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.
Experience of developing and maintaining working relationships with partner agencies and professionals.
Excellent organisational and planning skills.
Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System.
Excellent communication skills, both verbal and written.
A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.
The ability to keep accurate and confidential records of client work.
Experience of being a client in a formal counselling relationship.
Experience of and commitment to working with diversity.
To have the capacity to work flexibly within a small professional team.
The ability to manage own time and work load effectively.
The ability to chair meetings
DESIRABLE:
Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET), brainspotting, trauma-focused CBT, and Rewind Technique.
Experience of working within a community-based organisation.
Experience of working with people that have used drugs or alcohol to cope with trauma.
Experience of running therapeutic groups.
Experience of delivering training.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
School Engagement Officer - Bristol and Surrounding Area
Charity People is delighted to be partnering again with Anne Frank Trust UK to recruit for their next School Engagement Officer.
Anne Frank Trust UK is an anti‑prejudice education charity founded in 1991 and the UK partner of the Anne Frank House in Amsterdam. Using Anne Frank's life story and the historical context of the Holocaust, the Trust empowers young people aged 9-15 to recognise and challenge ALL forms of prejudice and discrimination.
Their work reaches young people through in‑school workshops, online learning events, and an Ambassadors Programme supporting young people with lived experience of prejudice.
This role is a front‑line education post, delivering engaging workshops in schools across Bristol and the surrounding area, mentoring young people as peer educators and ambassadors, and playing a key role in establishing and growing the Trust's presence in a new region.
As this is a newly established regional post, there is a strong emphasis on developing new relationships, proactively engaging schools and partners, and building a sustainable network of education delivery across the South West.
Education Delivery Specialists play a vital role in helping young people develop confidence, empathy and the skills to challenge prejudice in their communities.
Contract and benefits
Key responsibilities
The ideal candidate will have
If you have experience engaging with young people and feel passionately about influencing the next generation to reduce prejudice and discrimination in all forms, we would love to hear from you asap.
Closing Date: Monday 13th July 2026
Interviews: First stage Online interviews - Wednesday 22nd July 2026
In person interviews in Bristol - Tuesday 28th July 2026
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Biochemical Society are seeking a Head of Journals, on a 2-year Fixed Term contract on a part time basis (0.6 FTE), to oversee the editorial and production functions across the Portland Press portfolio.
The Head of Journals will support the Director of Content and Engagement on the delivery of the PPL strategy, growing the publishing portfolio based on strategy and community need to achieve agreed targets, year-on-year growth, increase usage and attract the best authorship. You will also work closely with the Head of Sales and Licensing to ensure content and commercial strategies are aligned to drive growth and innovation.
The post-holder will oversee all systems, processes, suppliers and partners are delivering to agreed standards, along with driving continuous improvements to KPIs within publishing processes to deliver high-quality, cost-effective end-to-end publishing service in line with business strategy and research need, and able to recommend improvements or innovative ways of working.
This role will contribute to growing and maintaining the international profile and reputation of Portland Press and the Biochemical Society to deliver a reliable and efficient service with internal and external stakeholders to generate new ideas.
This position has management responsibility for the Publishing team, fostering a culture of conscientious working and continuous improvement to creatively grow the journals portfolio and ensure outstanding customer/research service across all publications.
Suitable candidates will have experience working in all areas of STM journal systems and processes, as well as demonstrate good knowledge of publishing policy, procedures and practices to drive performance and meet internal and external expectations.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 3rd July 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as our Project Assistant.
The postholder will be responsible for providing effective support to the delivery of the Walk To School Outreach (WTSO) project across the North West, Yorkshire and North East of England. This will include research into schools’ eligibility and suitability for the delivery of this behaviour change project, assisting with online engagement activities and supporting with delivery on the ground through school and community events.
You will also be expected to undertake administrative duties as required, including formatting and use of spreadsheet data.
This will be a varied role and an ability to embrace a diversity of tasks is essential, as is a positive ‘can do’ attitude to work.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Location: Homebased within the North of England
Hours: 35 hours per week, full time
Contract: Fixed term until 31 March 2027
Closing date: 19/07/2026 midnight
Interviews: 05 and 06 August 2026
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
The Partnership Brokers Association is an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.
We are seeking a highly skilled and dynamic Accounts Administrator to oversee PBA's financial matters. As part of the PBA Finance Team, the Accounts Administrator works closely with the Finance and Business Strategy Advisor who leads the team.
Profile
The ideal candidate will demonstrate a strong commitment to excellence and the ability to provide financial support while upholding the highest standards of confidentiality and accountability. The candidate will act with integrity, independence, and professionalism at all times, safeguarding the PBA’s financial interests and maintaining a strong ethical stance. The candidate will liaise with and maintain relationships with outsourced firms, auditors, and others as required.
Key Responsibilities:
Skills & experience – essential
Motivation:
Terms and Conditions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Programs Events and Project Coordinator
Job Overall goal: Support the delivery of global events and the creation of a range of content, ensuring both align with the charity’s objectives, including activities designed for a global audience.
Job Location: Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.
Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”. Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
Job summary
We are seeking a highly organised and proactive individual to join our team. This role focuses on supporting the administration and delivery of events, ensuring smooth coordination, logistics, and a high-quality participant experience. It also includes stakeholder management, maintaining clear communication and strong relationships with attendees, partners, and internal teams. In addition, the role contributes to content development (both print and digital), and supports the contextualisation and translation of resources for global audiences.
Key Responsibilities:
Event Planning and Support
Communication & Content Delivery
Cultural Adaptation & Coordination
Evaluation & Reporting
General & Organisational
Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential):
Experience (Desirable but not required):
Qualifications:
Benefits
If you’re interested in applying, please include your CV and two references, one of which must be a current or previous employer. In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page
The client requests no contact from agencies or media sales.
Northern Dog Volunteer Recruitment Officer
Location: Home based, supporting northern region’s (Including Scotland, Northern England and parts of the Midlands, with travel outside these areas occasionally)
Salary Band: £26,000 to £27,000 FTE (pro rata for part-time hours)
Job Type: Part-time (3 to 4 days per week), with flexibility required for regular evening / overnight stays and weekend work
Reports To: Head of Dog Supply & Canine Support Services
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist, innovative field.
We are looking for someone with the skills, experience and passion to join our Canine Services Department, and to be responsible for the recruitment, training and development of dog supply volunteers.
Responsibilities of the Role:
Recruitment of Volunteers (puppy socialisers, holiday cover, and fosterers)
Training of Volunteers:
Other:
Person Specification
Essential
Desirable
Finally, the successful candidate will also be expected to:
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Multimedia Producer: Brand & Content role
Level: Senior Officer
Line Management: None
Reporting to: Head of Communications
Contract type/length: 2-year contract, renewable
Hours: Full-time, 37.5 hours per week
Location: Remote (UTC-4 to UTC+5) (with some international travel for events)
Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.
Closing date: 9am (UK time) on Monday 13th July.
The Opportunity
Join United for Global Mental Health as our Multimedia Producer and help drive the global mental health agenda forward. In this new role, you will be the bridge between our evidence-led policy work and what our key audiences see and feel, by crafting content that influences and moves them. You will lead the creation of bold, professional-grade multimedia assets that amplify our advocacy and help to secure funding. If you are a creative storyteller driven to make mental health advocacy unforgettable, we want to hear from you.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries.
About You
This is a high-impact role designed to serve as UnitedGMH’s and GMHAN’s in-house creative engine. Following the development of our new Communications Strategy, this position will focus on producing bold multimedia content. You will be responsible for elevating the visual identity of the organisation, ensuring that our evidence-led advocacy is translated into world-class video, data visualisation, and graphic design that captures the attention of global decision-makers, advocates and donors.
Key Responsibilities
1. High-End Video & Audio Production
Signature Podcast: Lead the end-to-end production of the new UnitedGMH ‘podcast clips’ always-on product, including recording, editing, and the creation of high-quality "social-first" video clips.
Staff Commentary and Thematic Films: Coach and directly film UnitedGMH experts and partners to produce professional, timely commentary and thematic films that cement our reputation as sector leaders.
Field Storytelling: Capture and edit evergreen Global Mental Health Action Network (GMHAN) member stories and policy case studies during global advocacy moments (e.g., World Health Assembly, UN General Assembly) to build a powerful library of movement-building content.
2. Graphic Design & Data Visualisation
Evidence Translation: Work closely with policy leads to turn complex data into bold visualisations that make mental health statistics instantly understandable and moving.
Brand Guardianship: Act as the lead designer for UnitedGMH assets, including reports, to ensure digital assets consistently meet a "memorable thought leader" standard. This role requires a high-quality design track record utilising professional design software (e.g., Adobe Creative Suite); we are seeking an original creator, not a ‘Canva designer’.
Donor Communications: Create bespoke, high-quality creative assets for major donor and partnership moments (e.g., Wellcome, Pinterest, lululemon).
3. Digital Growth & Website Optics
Always-On Paid Ads: Design, test, and deliver creative assets for "always-on" paid advertising campaigns across platforms such as Meta and LinkedIn to drive GMHAN network growth, advocacy awareness, and donor prospecting.
Website Upheaval: Lead on the visual "optics" and user experience (UX) of the UnitedGMH website, ensuring it functions as a high-performing advocacy hub.
Channel Innovation: Support the Comms Officer and Comms Advisor in creating visually engaging content for the workstreams they deliver.
Competencies & Skills
Nice to have
Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.
For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.
Interviews:
Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.
How to apply:
To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site.
Location: Home based, remote role, Europe or Asia. Competitive pay based on location.
You must have the right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time).
Contract: Between 0.8-1 FTE, with flexibility for the right person.
Application Closing Date: July 13th
About us
Action Speaks Louder (ASL) is a not-for-profit galvanizing people around the world to hold
major corporations to account for their climate promises. We focus on pressuring corporations to walk the talk on climate, in order to help deliver international climate goals. If we can pressure large consumer-facing, brand-sensitive corporations to live up to their climate commitments it will transform the landscape – dramatically reducing greenhouse gas emissions and boosting renewable energy procurement, whilst creating the political space for governments to increase ambition.
Action Speaks Louder has built a diverse team of campaigners across multiple countries, and
has a strong track record delivering outcomes from multinational companies. We are
committed to offering equal opportunities in a diverse, flexible, family-friendly, supportive
working environment.
The role
We are looking for a sharp, experienced communications professional to lead ASL's voice and drive its communications strategy at a pivotal moment in the organisation's growth. This is a senior, strategy-led role for someone who combines rigorous campaign instincts with genuine digital fluency.
About you
You have at least 8 years' experience in senior communications roles, ideally within campaigning or purpose-driven organisations. You have a track record of delivering communications campaigns with measurable real-world impact.
Critically, you are a digital native. You understand how campaigns live and die on social platforms, how to build and activate online audiences, and how to use data to test, iterate and sharpen messaging in real time. You are confident navigating the rapidly changing media landscape and as comfortable crafting a social campaign as you are pitching a broadsheet journalist.
You know how to tell complex stories simply without losing rigour. You understand that both message and messenger matter, and you know how to target both to diverse audiences across different markets and cultures.
Duties and responsibilities
Strategy
Lead and continuously refine ASL's communications strategy
Develop integrated campaigns that combine digital, earned media and stakeholder engagement to maximise impact
Identify emerging opportunities and risks in the communications landscape
Digital campaigning
Lead ASL's digital campaign strategy across social, email and content channels
Oversee content production, ensuring quality, consistency and platform-appropriate storytelling
Harness data and analytics to test messaging, track performance and optimise campaigns
Media liaison and PR
Develop and maintain relationships with key journalists across target markets
Build and manage media contact databases
Develop pitch content, press materials and key messaging
Identify and capitalise on media moments
Management
Manage external contractors and agency relationships
Lead a diverse, distributed team
Support spokespeople with messaging, briefings and media preparation
Selection criteria
Essential
Demonstrated experience developing and executing communications strategies for international campaigns with measurable outcomes
Strong digital campaign experience: social strategy, content, community building, analytics and paid amplification
Demonstrated experience securing top-tier targeted media coverage across varied markets
Experience crafting, testing and iterating topline messages
Ability to communicate complex material clearly without sacrificing accuracy or credibility
Comfortable leading a remote, globally distributed team
Fluency in English.
Desirable
Experience working across diverse regions and stakeholder communities
Experience with AV production and multimedia content
Media training skills
Familiarity with corporate climate accountability, energy transition or adjacent issue areas
What we offer
A genuinely significant opportunity to shape a dynamic, fast-growing international organisation with strong connections to global philanthropy
Work that matters — with a team that combines passion with rigour and a results-oriented approach
Real autonomy to shape and develop your role over time
A fully flexible, remote working environment
Please note that only shortlisted candidates will be contacted. All applications will be treated confidentially.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements
Salary: £51,500 FTE
Contract: This role is part time for 3 days a week (0.6FTE).
Closing date for applications: 5th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
Screening calls: 16th/17th July
Panel interviews: 22nd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder processes and systems, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Head of Operations to be responsible for supporting the Senior Leadership Team in the effective and efficient running of the Campaign and the coordination and development of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team, which also includes the Campaign Director, Director of Communications, Director of Programmes and Development, and will report directly to the Good Faith Partnership Operations Director.
The purpose of the Warm Welcome Senior Leadership Team is to:
Own and develop the Warm Welcome strategy, ensuring sustainability and delivery
Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture
Be accountable for significant decisions, challenges and risks.
The Head of Operations role will help to support and co-ordinate the work of the Senior Leadership team to be as effective as possible in achieving this purpose.
We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
The role will be responsible for:
Supporting and coordinating the Warm Welcome Senior Leadership Team to function as effectively as possible
Supporting the Warm Welcome team to ensure that our 5-year strategy is delivered on time and to budget, including coordinating our annual workplan of activities against our strategy
Developing our internal set up, processes and systems during a period of growth
Overseeing the Warm Welcome financial, compliance and risk management
Coordinating the Warm Welcome team growth, culture and performance
Overseeing long term financial planning and forecasting for Warm Welcome
Supporting the delivery of other Warm Welcome efforts, as appropriate
Person specification
Strategy Oversight and Development
Experience in coordinating workplans linked to a strategy to ensure that progress is being made and any areas of concern are identified and acted on quickly
Developing internal processes and systems
Ability to create and develop high functioning, accessible systems for the whole team’s use
Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
All candidates will need to be competent with CRM Systems, Google Suite and Microsoft Office
Financial, Risk and Compliance management
Experience of financial management, including budget setting, owning and developing budgets, and reporting processes
Experience of overseeing risk management and mitigation within a team
Experience of overseeing compliance i.e. reporting to the Charity Commission, reporting related to GDPR, developing and reviewing policies etc.
Team growth and performance
Experience of line management, leading and developing high-performing teams, fostering a culture of collaboration and empowerment.
A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working
Experience of leading organisational growth, set up and design
Working Arrangements
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
This role is fully remote, with flexible working arrangements.
All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
You will need to have the right to work in the UK.
Please refer to the attached job description for full details.
The client requests no contact from agencies or media sales.