Supporter development manager jobs

The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for:

• Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; 

• Our award-winning Learning & Engagement projects that engage over 15,000 people annually;

• Our talent development programme through which we help improve representation in the talent pipeline;

• Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences.

This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100.

Key Responsibilities and Tasks

The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks:

1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on:

• Identification and cultivation:

• Producing lists of prospects to share with the Development Board, via the Director of Development.

• Identifying opportunities for cultivation at projects, events and concerts.

• Application development:

• Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager.

• Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible.

• Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia’s work.

• Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids.

• Stewarding

• Ensuring timely report development and submission, to maximise re-application rates.

• Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online.

• Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management.

2 Ensuring efficient administration of Trusts and Foundations fundraising, including:

• Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws.

• Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker.

• Accurate records of all correspondence held in SharePoint.

Other tasks include

• Representing the Philharmonia externally when required. 

• Undertaking any other duties reasonably required by the Philharmonia.

Skills

Essential:

• A passion for the arts and belief in their ability to have a positive transformative effect on people’s lives.

• An enthusiasm for fundraising.

• A strong work ethic.

• Excellent writing skills with the ability to form a persuasive case.

• Experience in writing fundraising communications.

• Experience of working within a team in a collaborative and supportive manner.

• Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra’s circle of supporters and senior volunteers.

• Commitment to the mission, vision and values of the Philharmonia. 

• Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator).

• Credible experience using a CRM system to record and report on moves management.

• High-level of IT literacy, including the Microsoft 365 suite.

Desirable:

• Knowledge of the Philharmonia and its work.

• Proficiency in fundraising databases.

About the role

The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.

Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.

In the role you will:

• Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
• Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
• Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
• Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
• Monitor and, where appropriate, respond to, and engage with followers and messages.
• Manage the charity’s regular e-newsletter using tools such as Dotdigital.
• Stay up to date with trends in digital communication and identify opportunities for innovation.
• Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
• Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
• Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.

Person Specification

Essential experience:

• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
• A strong eye for detail and the ability to create content that resonates.
• Experience of using digital and social media for influencing and campaigning purposes.
• Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
• Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
• Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Proficiency with digital platforms, content management systems, and marketing tools.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.

Desirable experience:

• Experience delivering impactful social media led fundraising strategies
• Experience running social media presence for an organisation and harnessing social media to promote and showcase events
• Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.

Desirable skills:

• Graphic design skills and working knowledge of Canva and Adobe design suite.
• Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working with a minimum of 2 days in the office per week
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

 Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

Sound like the job for you? We’d love to hear from you.

Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?

We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.

From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.

As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.

You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.

In this role you will:

• Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
• Lead the coordination of our volunteers and the assessment of social work student placements.
• Oversee services offering clients learning, training and employment support.
• Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
• Focus on increasing our innovation, testing and learning from different interventions.

About you

We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.

Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.

Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.

Flexible working

This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.

We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.

Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 23 March 2026

We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 April 2026

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Workplace

Great Pay and Other Benefits

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

In this exciting role you will be responsible for researching, cultivating and managing a portfolio of Trusts and Foundations at all levels, including those which have the potential to make grants up to and above 7 figures.

Sitting in the Philanthropy Team of four, the team works really well together, both jointly and individually, with a focus on proactivity and ample autonomy. They have been very successful over the past few years in hitting targets and now theyre excited to be recruiting for a fourth team member.

Their ethos is a relationship development approach to fundraising and youll find plenty of support for a values-based approach to income generation within the team.

The role is hybrid with two days a week in the London office.

The charity
A national hospice charity fighting to ensure support is available to all who are in need of it. Benefits include pension, life assurance, health scheme and 25 days holiday

The Role
Lead the development and delivery of the Philanthropy strategy for Trusts & Foundations Develop and manage a portfolio of Trusts and Foundations to develop a sustainable income base for the charity
Support the Philanthropy teams fundraising strategy through creative thinking, problem-solving, and the maintenance and use of CRM databases.
Use networks, relationships and knowledge to generate income from Trusts and high value sources by identifying connections and new funding opportunities.

The Candidate
Proven track record of raising significant (e.g. six figures plus) single and multi-year gifts from Trusts and Grant makers.
Experience of developing and writing compelling applications bids and cases for support
Experience of successfully researching and building short, medium and long term funder pipelines to meet financial targets.
Experience of effective and supportive line management

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About HOST 

*HOST supports social change initiatives around the world by providing fiscal hosting, operational infrastructure and governance support. Our Legal function ensures that our work is safe, compliant and aligned with our mission, enabling our partners to operate with confidence in complex environments. 

The Role

HOST seeks a qualified solicitor to establish and lead its internal legal function. The role requires expertise in UK contract and charity law, applied in an international nonprofit context. The primary jurisdiction will be England and Wales; however, given HOST’s global operations, familiarity with or awareness of the legal systems in the Netherlands, Singapore, and India would be advantageous. You will support hosting, grantmaking, partner support, and global operations, ensuring contracts, due diligence, and legal frameworks are robust, proportionate, and operationally effective.

This role combines hands-on legal review with systems design, risk oversight, and practical guidance for non-legal teams, working closely with the Executive Director and Operations leadership. As this is a newly created position, the scope and priorities of the role will naturally evolve over time in discussion with the Legal Circle. We recognise that establishing effective legal processes, procedures, and documentation will take time, and we value a thoughtful, iterative approach to building the function well.

This is a part-time role (approximately [2–3 days per week / 0.4–0.6 FTE], to be agreed).

Experience working in-house, and experience operating primarily in a remote working environment, would be an advantage.

Key Responsibilities

Legal Oversight & Contracts
Review and approve agreements and maintain standard templates.
Provide clear, practical risk-based advice to internal stakeholders.
Manage legal requests through a structured, auditable intake process.
Engage and liaise with external law firms where specialist advice or jurisdictional expertise is required, managing those relationships appropriately.

Due Diligence & Risk
Assess higher-risk matters (e.g. sanctions, safeguarding, governance, employment, data protection).
Align legal processes with Finance and Operations.
Maintain clear and proportionate risk records.

Legal Systems & Governance
Develop and maintain key policies and template documents.
Embed appropriate legal workflows across the organisation.
Support governance and compliance improvements.

Scope

Will Do:
Lead legal review, maintain templates and policies, deliver accessible legal guidance, oversee a structured and transparent legal workflow, and coordinate external legal support where appropriate.

Will Not Do:
Lead commercial negotiations, manage operational delivery, approve retrospective decisions, or act outside the legal remit of the role.

Support & Resources

You will have access to appropriate online legal research tools and resources, subject to discussion regarding organisational needs and associated costs.

HOST will support Continuing Professional Development (CPD), with scope and funding agreed based on identified needs and budget.

HOST will cover the cost of the annual practising certificate (currently approximately £300–£400 per year).

About You

Requirements:
Practising solicitor in England & Wales, authorised to work in-house.

Skills:
Strong grounding in UK contract and charity law.
Experience drafting and interpreting agreements.
Ability to communicate legal advice clearly and pragmatically to non-legal colleagues.

Desirable:
Experience in data protection, employment law, sanctions, international law, or risk and compliance frameworks.
Previous in-house experience.
Experience working effectively in remote-first or distributed organisations.

Personal Qualities:
Collaborative, pragmatic, solutions-focused, mission-aligned, and confident guiding non-legal teams through complex issues.

Success Measures
Legal intake is consistent, auditable, and predictable.
Templates and policies are clear, compliant, and trusted by teams.
Advice is privileged, proportionate, regulatory-aligned, and enables partners to operate confidently.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.

About us

Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.

Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.

About you

The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 12pm, Friday 10 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

About This Job

This is an exciting administration role with Army Cadet Charitable Trust UK (ACCT UK) responsible for the administrative support to the Northern Ireland branch of ACCT UK.

We are looking for a professional to bring their skills, enthusiasm, and personal credibility to the team. This role is key to ensuring The Northern Ireland branch runs smoothly and efficiently, following required process and procedure.

Essential Skills

· Understanding of the Cadet Forces

· Understanding of the branch’s Devolved Nation Area (Northern Ireland)

· Competent with MS Office

· Excellent written English

· Able to work under pressure

Availability

· Able to attend appropriate in-person events and activities anywhere in the Branch Area (branch, civic, cadet etc)

· Attend the weekly on-line team briefing

· Attend at least one national charity briefing day per year

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager)

· The ability to work both from home and from our offices

· Personal Accident Insurance, including loss of earnings cover and death benefit

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff)

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%)

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays

o Additional privilege leave, on set days each year, such as between Christmas and New Year

o An additional five days of volunteering leave

· Support for qualifications and personal development

· Employee Assistance Programme

· Season ticket loan

· Railcard (if you are eligible)

· A caring and supportive team environment

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Wednesday 18th March 2026.

Interviews will be held via Microsoft Teams during the week commencing 30th March 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a DBS check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Job Role: Property Inspector

Salary: £29,635 per year

Hours: 37.5

Contract type: Permanent

Location: Remote – traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west.

Additional information:

• The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a proactive and detail‑focused Property Inspector to join our Facilities and Health & Safety team. You’ll play a key role in helping Julian House maintain safe, high‑quality, well‑managed buildings across our property portfolio.

With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards.

It’s a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents.

What you’ll be doing:

• Inspecting properties across the portfolio and producing clear, accurate reports.
• Ensuring buildings meet safety and compliance standards, escalating risks when needed.
• Managing your own schedule and attending sites at short notice when required.
• Inspecting new and outgoing properties, ensuring works are completed on time.
• Uploading your findings, track actions, and meeting KPI expectations.
• Working closely with the Maintenance Team and supporting with improvements to systems and staff training.
• Maintaining positive relationships with internal teams, residents and landlords.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• • Experience working in property management.
  • Knowledge on compliance framework for buildings
  • Ability to work well with people of diverse backgrounds and varied support needs
  • Good planning and organisational skills

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at Julian House charity shop
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.

Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.

The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for 9th April 2026

REF-226 987

Purpose of the job

Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding delivered as part of our evolving offer to unlock youth work for all young people. Working with the Grants Manager, you will ensure we deliver at a high quality consistently.

Key responsibilities

• Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer

• Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.

• Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues in Charity Services.

• Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.

• Manage applications for funding through our grant management system and provide direct technical support to applicants.

Experience We're After

• Grant management and distribution experience

• Experience in management and development of grant management systems and CRMs

• Experience of quality assurance and due diligence

• Understanding of grant-making principles in participatory and equitable grant-making

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Why work at UK Youth?

UK Youth is a leading charity that exists to widen the reach and deepen the impact of youth work.

We support a network of thousands of youth organisations across the UK to improve young lives every day.

At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come.

• We back youth work leaders with the evidence, connections, and investment they need to thrive.

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 27th March 2026 at 23:59 (Midnight)

Provisional Interview Dates: 9th & 10th April 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Grade: 2

Hours: Full time, 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Head of Global Communications & PR

Direct reports: Communications & PR Officer

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with some travel to Truro

ROLE PURPOSE:

This role works to raise awareness of the issues faced by people around the world who have lost their homes to disaster. It generates positive media coverage for ShelterBox, positioning us as experts in emergency shelter, as well as supporting fundraising with media engagement and PR activities. The role also works to ensure colleagues across the organisation can talk about our work accurately and consistently by producing key messaging about our international programmes.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking an experienced, motivated and proactive communications professional with excellent attention to detail and line-management experience.

You will be skilled in writing a variety of materials - including press releases, statements, and Q&As, and in simplifying complex information. You will also understand the nuance of language, ensuring messaging reflects dignity, avoids harmful narratives and upholds humanitarian neutrality in sensitive contexts.

You will enjoy finding strong stories and ensuring they are told ethically. You will be experienced in creating news, working with the media and contributing to multiple projects at pace.

We are looking for someone with experience in crisis communications who can help protect and enhance our reputation by identifying potential issues early. You will also have experience delivering media interview training, building confidence in spokespeople, and supporting them through briefings and interviews.

You will have experience of line management. You will have experience of working with a direct report to develop their abilities and support them to be motivated and produce great work.

This is a great opportunity to be part of a dynamic fundraising and communications department, working together to achieve our mission of no one without shelter after disaster.

The role requires someone who can pivot priorities quickly when needed. When major disasters happen, our teams need to be able to flex very quickly to that focus.

MAIN ROLE AND RESPONSIBILITIES

This role works as part of a small and dynamic Communications & Digital team and has direct line management of our Comms & PR Officer. You will focus on gaining media coverage for our international programmes, understanding the issues and opportunities of our work and securing impactful media interviews. You will support our fundraising campaigns and events with media engagement.

You will work closely with the Head of Global Communications & Digital and colleagues across the Fundraising & Communications department to develop and deliver communications and media engagement activities supporting campaigns and driving awareness.  

The role line-manages a Communications & PR Officer. You will work with them to extend the output and reach of our comms and media work and support them to feel motivated and produce high-quality work.

This role also supports wider departments by producing centralised messaging to ensure colleagues talk about our work consistently and are aligned with our brand.  

You'll work with the wider communications and fundraising teams on integrated campaigns, ensuring key messaging is aligned and PR angles and risks are considered.

There may be occasional opportunities to travel to countries where ShelterBox works for media purposes. This travel is not mandatory. There will be regular travel to the Truro head office to support media interviews, deliver training, and participate in organisational collaboration days.

Flexibility with working hours sometimes required, especially during sudden-onset emergencies (TOIL available for additional hours).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

PR & Comms Lead 

• Manage a variety of communications and PR activities to raise awareness of the needs of people who have lost their homes to disaster.

• Produce a range of high-quality written materials for different audiences. 

• Develop strong working relationships with people across the organisation, including in our international programmes and fundraising teams.

• Take a proactive approach to media engagement and communications as our PR and communications subject-matter expert.
• Line manage the Comms & PR Officer, supporting them to prioritise their workload, ensuring they have clear goals, and are performing well.

Media Engagement 

• Maximise media opportunities for ShelterBox across national and regional, print, digital, and broadcast media. 

• Maintain a strong understanding of the media landscape and keep across relevant stories and trends.

• Work with colleagues to identify strong stories and create news angles.

• Prepare and use a variety of effective PR tools, including press releases, quotes, features, blogs and photo opportunities.

• Sell-in stories, respond to media enquiries, and secure interviews.

• Deliver interview training for colleagues.

• Prepare messaging and briefings for spokespeople for interviews and events. 

• Ensure plans are ready to roll-out when major disasters happen - including comms plans, media lists, trained spokespeople, quotes and other resources. 

• Identify, develop and maintain great relationships with external stakeholders, including journalists, PR agencies, and freelancers.

Communications 

• Produce high-quality written materials, including messaging, Q&As, and reports, ensuring consistency with brand and tone of voice.

• Work collaboratively with colleagues across social media, website, celebrity, brand, content, and fundraising) to deliver integrated campaigns.

• Support reputation management, lead crisis communications activities, and play an active role in the Crisis Management Team.

• Offer creative ideas and planning for communications campaigns. 

• Coordinate and, when required, manage external agencies and consultants.

• Evaluate PR and communications activity to measure success and improve future performance.
• Manage subscriptions and licences for communications tools, including media monitoring platforms, and liaise with procurement on tender processes when required.

Other Responsibilities

• Work as a member of our EDI team, ensuring EDI principles are included within our comms and media work.
• Undertake any other duties that are commensurate with the post.
• Carry out the duties of post in accordance with the ShelterBox's policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.

• Work flexibility, prioritise workload and work effectively as part of a team. 

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible.