Supporter development manager jobs

37.5 hours per week / permanent / working onsite / this role operates on a seven-day rolling rota following a four-on, four-off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review.

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for a Housing Night Worker to join ourservices. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly.

Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

What you will be doing

This is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four-on, four-off rota, providing consistent, non-judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision-making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About You

A dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer-facing role, staying calm and solutions-focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths-based, compassionate way.
• Confidence in accurate record-keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day-time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone-working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de-escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 29 March 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.

Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.  

This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.

Main responsibilities

Coordination & facilitation

• Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
• Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
• Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
• Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
• Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.

Support for young people

• Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
• Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
• Foster an environment where young people feel respected, valued, and listened to.
• Manage mechanisms for reward and recognition of young people’s input and contributions.

Strengthen and enable staff team

• Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
• Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
• Provide feedback to colleagues on how to maximise the impact of youth involvement.

Administration & governance

• Manage recruitment and onboarding processes for YPAG members.
• Oversee consent processes, data handling, and safeguarding requirements.
• Coordinate payments, incentives, travel, and expenses for young people.
• Maintain accurate records, produce meeting notes, and ensure timely communication.
• Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.

Continuous learning and development

• Contribute to the development of the organisation’s engagement and involvement strategy.
• Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
• Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
• Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.

Interest-holder and partner engagement

• Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
• Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
• Represent AHS in meetings, workshops and events where appropriate.

Knowledge, skills and experience

Essential criteria

• Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
• A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
• Strong facilitation and communication skills, especially with young audiences.
• Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
• Experience of co-ordinating a youth advisory group, council, board or similar structure
• Ability to work autonomously, prioritising tasks and manage own workload.
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
• Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
• Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).

Desirable criteria

• Relevant qualification in youth participation, youth work, community engagement or similar.
• Understanding of public involvement in research or willingness to develop expertise.
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working may be required across several geographical locations in the UK.  Travel may be necessary to various AHS locations and partner organisations.
• Willingness to work hours flexibly including some evenings/weekends.

Additional Information

• Enhanced DBS/PVG or equivalent safeguarding check will be required.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on End of Day Sunday 29 March.

Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Head of philanthropy

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are seeking an exceptional Head of Philanthropy to lead and transform our major donor programme. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

This is a critical senior leadership role responsible for developing and delivering an ambitious philanthropy strategy that builds a sustainable pipeline of five, six and seven-figure, multi-year gifts from high-net-worth individuals.

You will shape and grow a sector-leading major donor programme – strengthening stewardship, building influential networks and inspiring transformational support for people with complex disabilities.

What You’ll Lead

Strategic Income Growth

• Develop and deliver an ambitious philanthropy strategy.
• Build and manage a sustainable, multi-year pipeline of five, six and seven-figure gifts.
• Review and enhance stewardship journeys and relationship management standards.
• Expand and develop mid-level giving programmes to grow supporter volume and value.
• Identify, engage and steward key ambassadors and networks.
• Deliver high-impact events that generate strong return on investment.
• Develop compelling, emotionally engaging proposals and presentations.

Leadership & Culture

• Lead, inspire and develop a high-performing philanthropy team.
• Coach and empower managers to drive accountability and continuous improvement.
• Model inclusive, values-led leadership.
• Partner with senior leaders across the organisation to align strategy and propositions.
• Embed collaboration and co-production across fundraising activity.

Performance & Governance

• Take full accountability for budgets, KPIs and income targets.
• Monitor and forecast income performance, taking corrective action where needed.
• Lead cross-team strategic initiatives that strengthen capability and shared learning.
• Ensure compliance with the Fundraising Regulator Code of Conduct, GDPR and data protection requirements.

About You

We are looking for a strategic, relationship-led fundraising leader with a proven track record of securing transformational support from high-net-worth individuals.

You will bring:

• Demonstrable experience of transforming a major donor programme.
• Proven success securing and stewarding multi-year, five and six-figure gifts (and above).
• Significant leadership experience within the not-for-profit sector.
• Strong financial acumen including budgeting, forecasting and performance analysis.
• Data-driven decision-making skills (ideally with experience of Power BI, MS Dynamics or similar).
• Exceptional communication, negotiation and presentation skills.
• A values-led approach that authentically includes people with lived experience.
• The ability to operate confidently within a large and complex organisation.

You will also be willing to travel within the UK and attend occasional evening and weekend events.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Birmingham.

Location: IntoUniversity Birmingham
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 23rd March 2026
Start date: May 2026

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

The Diocese of St Davids is one of the six dioceses of the Church in Wales, serving communities across west Wales. Rooted in a rich spiritual heritage and a strong sense of place, the Diocese supports parishes, clergy and lay leaders in their mission to serve local communities and respond to social and cultural change.

The Diocese plays an active public role in the life of west Wales, working in partnership with schools, charities, public bodies and community organisations. At a time of change and opportunity for the Church in Wales, the Diocese of St Davids is committed to clear, confident and authentic communication that reflects its values, strengthens relationships and supports mission.

We are seeking an experienced Communications Lead Officer who will be responsible for developing and delivering a strategic communications plan for the Diocese of St Davids and will shape and deliver a pro-active, strategic and mission-aligned communications function. Working closely with senior lay and clergy leaders, they will enhance the Diocese's visibility, strengthen stakeholder engagement, and ensure consistency of voice across all platforms.

This is a senior hands-on role requiring both creative, strategic leadership and operational delivery across digital and print media, and internal communications.

Please see the attached Key Responsibilities and Person Specifications documents for further details.

WHAT WE OFFER

• A meaningful opportunity to shape a high-impact role at the heart of the Diocese's public life and witness.
• Supportive working culture and professional development opportunities.
•  The main place of work will be The Diocesan Office, Abergwili, Carmarthen, SA31 2JG with regular work at other locations within the Diocese in line with the requirements of the role. An element of hybrid working may be considered on appointment.
• This role is for 34 hours per week including, from time to time, out of hours and weekend work.
• Staff are eligible to join a contributory pension scheme into which they will be auto-enrolled. The present contribution rates are - Employee 5%, Employer 15%. Further details will be available upon appointment.
• Annual leave of 25 days plus eight public holidays. Annual leave increases to 30 days after five years of continuous service.
• This permanent position is subject to a six month probationary period.
• This role will have a notice period of three months.
• Subsistence and expenses are paid at Diocesan rates.

The successful applicant will be required to provide proof of Right to Work in the UK, references and a basic DBS check before the offer of appointment is formally confirmed.

Company Overview
International Communities Organisation (ICO) is a London-based NGO that works with communities, governments, and international partners to address the root causes of exclusion that often drive conflict and instability. Through programmes focused on dialogue, capacity building, inclusive governance, economic revitalisation and utilising United Nations mechanisms, ICO seeks to find tangible ways to drive the inclusion of minority communities in political, social, and economic decision-making while supporting governments to develop more inclusive and responsive systems. 

ICO helps build trust between communities and governments, strengthen participation and accountability, and create the conditions for durable and inclusive peace.

Position Overview
The Project Coordinator will play a central operational role within the International Communities’ Organisation (ICO), ensuring that programmes across multiple country programmes are delivered effectively, on time, and within budget.

The role focuses on coordination, implementation oversight, reporting, and organisational support across ICO’s programmes in Cyprus, Kosovo, the Middle East, and Cameroon. Working closely with programme leads, the Project Coordinator will ensure that work plans are implemented as agreed, milestones and deliverables are tracked, and internal reporting and communications are maintained. 

This role combines project management, operational coordination, communications support, and administrative oversight, ensuring that programme heads can focus on strategic delivery while the coordinator manages cross-programme organisation and follow-through.

Key Responsibilities

A. Project Coordination and Implementation Oversight 50%
Monitor implementation of programme workplans across ICO programmes.
Track milestones, deliverables, timelines, and budgets.
Ensure tasks are completed in line with agreed work programmes.
Identify implementation risks or delays and flag them early.
Coordinate across programme teams to ensure alignment and delivery.
Maintain and update: programme workplans, implementation timelines and budget tracking documents
Support programme leads in ensuring activities move from planning to delivery.

B. Reporting and Internal Coordination 30%
Prepare weekly internal updates for senior leadership.
Produce quarterly reports for the Board summarising programme progress.
Contribute to the annual report and other institutional reporting outputs.
Compile information from programme leads into structured reporting formats.
Maintain clear records of: programme outputs, deliverables achieved, key outcomes and indicators

C. Communications Support (Interim) 20%
Until a dedicated communications role is created, the Project Coordinator will support basic organisational communications, including:

• Maintaining ICO’s LinkedIn and communications 
• Updating the website news section weekly
• Identifying events, conferences, or forums relevant to ICO’s work
• Supporting the coordination of press releases and media articles
• Liaising with external communications partners to supporting the coordination of press releases and media articles (e.g., Whitehouse Communications)

Qualifications & Skills
Required

• Strong organisational and administrative skills, including project planning and record-keeping of budgets and work plans.
• Communication and interpersonal skills to effectively engage with diverse stakeholders and community representatives
• Proficiency in time management and multitasking to handle multiple projects promptly
• Experience in coordinating and managing projects/ programmes 
• Familiarity with Microsoft Office Suite and project management tools
• Empathy, cultural sensitivity, and a commitment to humanitarian values
• Excellent written and verbal communication 
• Background in human rights, international relations, sustainable development and peace and security
• Bachelor’s degree in a related field or relevant work experience

Desirable

• Knowledge of conflict resolution or mediation practices is advantageous
• Familiarity with communications or social media management

Personal Attributes

• Highly organised and proactive
• Able to work independently with limited supervision
• Strong coordination and stakeholder management skills
• Comfortable working across multiple programmes and geographies
• Resilient and solutions-oriented
• Adaptable and able to work in a small, fast-moving organisation

Reporting Structure
The Project Coordinator will report directly to the ICO director and work closely with programme heads responsible for regional portfolios.

Interview Process
The recruitment process will take place in three stages designed to assess both the candidate’s professional capabilities and their suitability for working within a small, international organisation.

Stage 1 Remote Interview
The first stage will be a remote introductory interview. This conversation will focus on understanding the candidate’s background and overall suitability for the role. We will discuss previous experience supporting programmes or projects, coordinating with teams or stakeholders, and managing reporting or administrative processes. The discussion will also explore the candidate’s interest in governance, development, or international policy work, as well as their working style and overall fit with ICO’s team and values.

Stage 2 In-Person Interview
Candidates who progress to the second stage will be invited to an in-person interview. This stage will include a more in-depth discussion of the role. This will include further behavioural, situational and competency-based questions. This stage also allows candidates to ask questions and learn more about the team and how we work. Please note this stage may involve a short practical exercise to understand how candidates approach tasks similar to those they would encounter in the position. 

Stage 3 Final In-Person Discussion
The final stage will be a conversation with senior members of the organisation. This discussion will focus on the candidate’s overall fit with the team and organisational culture, as well as how they would operate within a small team supporting international programmes. It will also provide an opportunity to address any remaining questions or clarifications from either side. The purpose of this stage is to ensure that the role aligns well with the candidate’s expectations and that both the candidate and the organisation feel confident about moving forward together

To apply for this position, please submit the following:

• Your CV
• A short cover letter (1 page maximum) outlining your interest in the role and relevant experience

Applications will be reviewed on a rolling basis, and we encourage candidates to apply early. The position will remain open until 2 April, after which applications will close.

We are ideally looking for someone who can start the role as soon as possible, but we are also happy to consider candidates who have a notice period to complete before joining. 

Head of Operations

A senior leadership role where your decisions will directly improve young people’s lives.

The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.

We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.

This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.

About the role

As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.

You will line manage a small, committed team and deputise for the CEO when required.

This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.

Why join JHF?

• A senior leadership role with real influence over how the organisation operates
• The opportunity to shape and improve systems
• Close working relationships with the CEO and Trustees
• A manageable team size that allows for thoughtful, people‑centred leadership
• Clear, visible impact where your work directly supports better outcomes for young people
• A values‑driven culture rooted in integrity, collaboration and ambition for impact
• A supportive organisation that values learning, wellbeing and sustainable ways of working

We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.

Key responsibilities

• Lead and implement JHF’s operational strategy alongside the CEO and Trustees
• Oversee day‑to‑day operations across programmes, finance, HR and administration
• Lead financial planning, budgeting, reporting and controls
• Act as senior lead for governance, risk, GDPR and information security
• Own and develop our bespoke database to improve efficiency, reporting and impact measurement
• Provide high‑quality operational insight and data to inform Board decision‑making
• Support programme delivery to balance impact, quality, compliance and sustainability
• Lead and support staff development, wellbeing and inclusive practice

About you

You will bring:

• Significant experience in a senior operational leadership role, ideally in a charity, youth, education or people‑centred organisation
• Strong financial management experience, including budgeting and reporting
• Experience leading small, multi‑disciplinary teams
• Confidence overseeing service delivery, compliance and risk
• Experience owning or leading organisational systems or digital change
• A values‑driven, collaborative approach and strong commitment to safeguarding young people

We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.

#Head of Operations #Operations #Strategic Operations #Head of Operations

We are seeking an exceptional leader who can act as a credible spokesperson and ambassador for the Catholic Union, building trusted relationships across the Church, parliament and wider society and helping to grow the Catholic Union’s influence and engagement in the years ahead.

Founded in 1870, the Catholic Union of Great Britain brings Catholic laity and Catholic social teaching to the public square across England, Wales and Scotland. Working in partnership with dioceses, parishes, MPs, MSPs, MSs, peers and Catholic organisations, our vision is of a society in which Catholic laity are informed, equipped and encouraged to engage in public life.

Our work is shaped by three key themes: engagement, education and encouragement. Through these we foster informed participation in public debate, help Catholics and the wider public understand contemporary social and political issues through a Catholic lens, and inspire greater confidence for Catholics to contribute to civic and community life.

In recent years the Catholic Union has developed from being largely volunteer-led into a more professional and strategically focused organisation, strengthening relationships across the Church and wider society. Our Weekly Briefing, now read by around 6,500 people each week, has become a key channel for parliamentary reporting, Catholic news and reflection.

As Director, you will lead the Catholic Union at an exciting moment in its development. You will represent the Catholic Union publicly, strengthening relationships with bishops, diocesan leaders, parliamentarians and Catholic organisations. You will act as a trusted ambassador for the Union, grow our channels of influence and engagement, and work with Trustees, Council and a small experienced team to support the organisation’s continued development.

If you are inspired by the opportunity to serve as a public voice for a respected Catholic organisation and help foster thoughtful dialogue and engagement in public life, we would love to hear from you.

For more information, please see the job pack attached. Closing date 10th April.

About Global Canopy and Trase

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide.

Trase is a data-driven transparency initiative that revolutionises our understanding of the international trade and financing of agricultural commodities which drive tropical deforestation. Its unique supply chain mapping approach brings together disparate, publicly available data to connect consumer markets to deforestation and other impacts in producer countries.

Trase’s free online tools and actionable intelligence enable governments, companies, financial institutions and civil society organisations to take practical steps to address deforestation. Trase is jointly led by the Stockholm Environment Institute and Global Canopy, with many further partners and collaborators. 

About the Role

This role will lead Trase’s Monitoring, Evaluation and Learning agenda. Working as part of Trase’s Impact Team, you will strengthen our evidence base on how Trase influences decisions of governments, businesses and civil society on commodity trade, building credibility with external stakeholders, including donors, and supporting the ongoing development of our theory of change. 

Trase has made a significant investment over the last decade in developing an initiative-wide culture for learning and knowledge-based decision making including an established and regularly reviewed Monitoring Evaluation and Learning (MEL) function and annual plan.

As we enter a new strategic period (2026 – 2030) we are seeking to further strengthen the MEL function and invest more in understanding how our data and intelligence influences decisions and the role of transparency in driving change.

Our work spans 6 outcomes with a focus on influencing decisions, priorities and building capacity of civil society governments and the private sector in key producer countries and export markets for forest risk commodities.

Responsibilities

1. Monitoring, Evaluation & Learning (MEL) strategy and implementation (20%)

• Lead the development and implementation of MEL strategy and annual work plan
• Quality assurance and coordination of MEL inputs from across the team. 
• Review and maintain MEL data collection and knowledge management tools.
• Build awareness and motivation for effective MEL across the team.
• Support the role of MEL in influencing the development of Trase’s theory of change, strategy and planning.

2. Monitoring and reporting (30%)

• Strengthen Trase’s monitoring framework including using new approaches to integrate qualitative data and better understand the significance of Trase’s contributions (including change stories and outcome harvesting) across our intermediate outcomes, long-term outcomes and impact goals. 
• Quarterly progress reporting of outcomes and outputs for internal management. 
• Support on donor reporting including drafting narrative reports and updating results framework. 

3. Evaluation and learning (50%)

Oversight of biannual external evaluations and annual review of effectiveness questions across sustainability, impact, relevance, effectiveness and efficiency.

• Support internal reviews and evaluations across Trase teams and partners.
• Strengthen Trase’s learning culture, supporting team leads on facilitating learning sessions, retrospectives and thematic evaluations on key topics and applying these lessons in planning and decision-making. 
• Bring evidence and insights for proposals and the development of Trase’s theories of change.

About You

Essential behavioural competencies: 

• Bring a coaching and mentoring approach to create buy-in through influence and persuasion, foster positive relationships and build alignment on MEL.
• Solutions and action-oriented: able to prioritise effectively and work autonomously to develop and deliver strategy/tactics. Meets deadlines and proactively ensures dependencies are in place.
• Entrepreneurial and adaptable: able to respond flexibly to a fast-moving internal and external context, and to get new ideas off the ground.

Required skills and experience:

• Demonstrated experience in successfully developing MEL processes and delivering MEL. 
• Excellent communications and facilitation skills.
• Able to turn evidence into clear, accessible and compelling messages and insights for external audiences.
• Meticulous and precise with a high attention to detail.
• Worked in a similar environment of consortia and/or development/environment programmes.

Desired skills and experience:

• Experience working on sustainability and/or human rights related projects.
• Experience working in international and/or multicultural and/or multilingual environments.
• Any of the following language skills: Bahasa Indonesian, Spanish, Portuguese, or Mandarin.

This is a global recruitment with visa sponsorship available for relocation to the UK for candidates that do not already have the right to live and work in the UK. Candidates that already hold the right to live and work in Brazil or Switzerland are also eligible and would not be required to relocate unless desired. Candidates based in Brazil or Switzerland would need to be available to travel to the UK up to twice a year

In the UK the postholder will be expected to attend the office as required and at least twice a month. Global Canopy will support visa sponsorship if required. 

We encourage you to apply even if you don’t meet all of the qualifications listed.

Salary & Benefits

Salary: £55,000 full time equivalent (note: salaries in Brazil and Switzerland will be benchmarked to local teams). This role sits within Band D on Global Canopy’s remuneration framework.

Nature of contract: Full time or Part Time (60 – 100% FTE). Permanent contract. We are a flexible employer and welcome candidates wishing to work flexibly.

Base: In the UK our office is in Oxford, with flexible home-working arrangements in place. In Brazil and Switzerland we are fully remote working. We will support visa sponsorship to the UK for this position. Candidates wishing to work in Brazil and Switzerland will need right to work in these countries. 

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children. 

Group Life Assurance: Paying a lump sum of 3 times annual salary

Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the links and submit an up-to date CV and covering letter.

The covering letter should explain your motivation for the role, how your skills and experience fit the person specification and indicate the % FTE (60-100%) you are applying for. (Please no more than 1 page). Applications that are submitted without a cover letter will not be reviewed.

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is Monday 23 March 2026 at 9am UK Time. Early application encouraged. We may close applications early if suitable candidates are identified.

Applicants are required to disclose if and how they have used AI in their application.

The recruitment process for this position is intended to be as follows:

1. Screening interview of 30 mins (tentatively 7 & 8 April)
2. A skills-based test (tentatively 10 – 16 April)
3. Final interview of 1 hour(tentatively 29 & 30 April)

This recruitment process will take place online via video. The entire process is likely to take 8 weeks to complete from the closing date of this advert. Due to the volume of interest, we are unable to provide all applicants with individual feedback. 

Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?

We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.

From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.

As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.

You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.

In this role you will:

• Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
• Lead the coordination of our volunteers and the assessment of social work student placements.
• Oversee services offering clients learning, training and employment support.
• Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
• Focus on increasing our innovation, testing and learning from different interventions.

About you

We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.

Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.

Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.

Flexible working

This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.

We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.

Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 23 March 2026

We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 April 2026

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Workplace

Great Pay and Other Benefits

Talking Money is looking for a compassionate, creative problem solver to join our team of dedicated specialist debt and welfare benefits advisers.

You will help people on low incomes build financial security by providing clear, compassionate and high-quality welfare benefits and debt advice and casework. You’ll work collaboratively with colleagues and partners to strengthen people’s confidence, understanding and capability and to identifying barriers within local systems (for example, within the local authority) and contributing to efforts to reduce these. 

Your work will be rooted in a person-centred approach—flexible, respectful and tailored to each individual. Everything you do will help us deliver our organisational purpose: 

“Help me with my money worries, in a way that suits me, so that I can get on with my life.” 

About Talking Money  

Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Demand for our services continues to rise.  

Our approach is:  

• Integrated: addressing debt, benefits, energy/fuel poverty, income and wellbeing together.  

• Person-centred: psychologically informed, strengths-based and empowering.  

• Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence.  

We are looking for someone with:

• Strong experience delivering welfare benefits advice and casework to people facing financial hardship. 

• Passion for improving the lives of the people who we work with. 

• A willingness to learn debt advice to a generalist level. 

• Commitment to working collaboratively with colleagues and clients.

Hours: 30 – 37.5 hours a week (0.8 - 1.0 FTE) 

Contract term: Permanent

Location: Hybrid working negotiable but majority of time in office is required to deliver advice as part of a supporting, collaborative team. 

Salary: Grade 5 SCP 19-25 (approx. £32,000 - £35,000 FTE for FY26-27) 

Reporting to: Leadership Team 

Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays.

Before You Apply

Don’t meet every single requirement?

Studies have shown that women and people of from minoritised ethnic communities are less likely to apply to jobs unless they meet every single qualification.

At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: telephone Nick Leaman  on 07496 441 494 or email (see application method for address) 

Access

Do get in touch if you would like any of this information in another format, or if you would like to apply in another format. 

If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making. 

Application Process

To apply please email your CV and cover letter (max of 2 sides of A4) to our recruitment address (see application method for details)​

If you have queries about the role, please contactNick Leaman by email or telephone 07496 441 494.

Application Timeline 

Applications close: 17.30pm on Sunday 12th April 

Shortlisting: Monday 13th April 

Interviews:Tuesday 21st April 

Are you passionate about improving the mental health and wellbeing of young people? Do you believe in early intervention, empowerment, and community‑based support? If so, we’d love to hear from you.

Brent is launching an exciting opportunity for a Young People THRIVE Mental Health Youth Worker, supporting Children and Young People (CYP) experiencing mild to moderate mental health difficulties.

About the Role

As a Brent YPT Mental Health Youth Worker, you will play a key part in delivering evidence‑based interventions, including mentoring, resilience‑building, and self‑esteem programmes. You’ll be working at the heart of a collaborative multi‑agency system—partnering with CNWL CAMHS and local services to ensure CYP receive the right support at the right time. This role is ideal for someone who is youth‑centred, creative in their approach, and committed to helping prevent escalation of mental health difficulties.

What You’ll Do - Deliver structured interventions that build resilience, emotional wellbeing, and self‑esteem. - Support CYP in navigating and accessing appropriate services following triage. - Work closely with CAMHS and other partners, contributing to triage discussions and multi‑agency panels. - Facilitate youth peer‑support groups and wellbeing circles covering topics like stress, bullying, school pressures, and emotional wellbeing. - Offer information, guidance, and signposting to digital wellbeing tools, local services, and parent/carer resources. - Provide parents/carers with access to workshops, coaching, and practical tools to support emotional wellbeing at home. - Collect and share anonymised data to support service evaluation and continuous improvement.

What You’ll Achieve Your work will help ensure children and young people experience:

- Improved mental health and emotional wellbeing through early intervention support.

- Timely access to help without long waits for support.

- A voice in their care, through collaborative, shared decision-making.

- Reduced escalation to specialist services and fewer crises.

- Improved daily functioning at school, in relationships, and at home.

- A positive experience of mental health support that feels timely, respectful, and person‑centred.

Who We’re Looking For Someone who is:

- Passionate about youth wellbeing

- Skilled at building trust with young people

- Confident facilitating groups and delivering interventions

- Comfortable working collaboratively across services - Organised, with strong data quality and digital skills

What we offer:

• Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
• Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
• Christmas office closure
• Enhanced Sick Pay
• Pension scheme – 5% employee contribution, 3% employer contribution
• 24/7 Employee Assistance Programme

Promoting a Diverse and Inclusive Workplace

At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.

We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.

We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.

If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.

Please see job description for further details about the role

Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations.

• LOCATION: Amersham, Buckinghamshire
• REPORTING TO: Chief Executive Officer
• ORGANISATION: There are only 20 employees in the charity
• RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support.
• HOURS: Full-Time (9am-5pm, Monday-Friday)
• HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire
• SALARY: circa £65,000pa
• PENSION: 7% non-contributory
• ANNUAL LEAVE: 28 days, plus bank holidays
• OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking 

INTERVIEWS ARE AVAILABLE W/C 30TH MARCH                                                                                         

Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children.

Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions.

For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.

Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control.

Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this.

Job Description

The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications.

The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements.

This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.

Key Responsibilities                             

Financial Leadership & Management

• Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
• Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership.
• Manage the accounting functions, including payroll and pension, and month-end and year-end close.
• Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
• Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
• Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
• Lead annual audits and coordinate with external auditors.
• Manage relationship with investment managers and their adherence to investment strategy.

Operations & Organisational Management

• Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
• Lead and continuously improve policies and procedures related to finance, operations, and administration.
• Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
• Oversee facilities, technology, and vendor relationships, ensuring cost-effe

ABOUT US

SCOTLAND: The Big Picture (SBP) is a charity that works to make rewilding happen across Scotland, in response to the growing climate and biodiversity crises.

Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.

We are an agile and progressive team that works in a spirit of collaboration with many different interest groups to:

• Drive support for rewilding.
• Commit more land and water to rewilding. 

THE PURPOSE OF THIS ROLE

SBP is a growing organisation with an exciting portfolio of rewilding projects across Scotland. In tandem with ecological recovery, we work to develop nature-based

business models to establish rewilding as an economically viable land use in Scotland.

We deliver immersive Rewilding Experiences and a growing programme of Rewilding Training and Study Tours.

We are seeking a highly organised and financially astute individual, with sales experience, to take operational ownership of our Rewilding Experiences and to support our Rewilding Training programme over the next six months. The primary focus will be:

• Ensure the efficient delivery of our 2026 programmes
• Maximise bookings and income to support cost recovery
• Contribute to the development and planning of our 2027 programmes

The role would ideally suit someone based in the Scottish Highlands, although consideration will be given to applicants based elsewhere in Scotland.

Please see attached the full job description and person spec.