Supporter engagement manager jobs in Beckenham, greater london

Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.

We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!

As Communications Coordinator, you will play a central role in supporting the delivery of effective communications activity across this work. From coordinating our digital content and publications to supporting events and stakeholder communications, you’ll help ensure our communications are clear, accessible and well-executed.

We’re at an important point in our development as Funders Together continues to grow and bring together initiatives working across the funding ecosystem. This creates exciting opportunities to strengthen how we communicate our work and ensure funders, partners and communities can engage with the insights we generate.

We’re looking for someone who enjoys turning plans into delivery, improving systems and processes, and working collaboratively across a small and ambitious team. You will help ensure our communications activity runs smoothly and supports the wider goals of Funders Together.

We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.

You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keeps pace in a constantly moving and diverse climate.

You will be central in supporting HLP’s sustainability and will help to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

Do you excel at building long-term, trust-based relationships? Have experience in a membership body, professional association or stakeholder-focused role?

TPP is supporting a national membership organisation to recruit a proactive Relationship Manager to strengthen engagement, build strategic partnerships and grow sector influence.

This role offer's hybrid working. Attending the office twice a week. 

The Role

• Lead relationship strategy with senior stakeholders
• Build and nurture a national partner network
• Grow income through value-led partnerships (not sales targets)
• Work with marketing, policy, events and finance teams
• Represent the organisation at meetings and events

You’ll Bring

• Strong relationship/stakeholder management experience
• Evidence of delivering measurable engagement or partnership outcomes
• Confidence engaging senior leaders
• Excellent communication, planning and influencing skills
• Experience in a membership/professional body is highly desirable

Why Apply?

• Competitive salary strong benefits
• Hybrid working (3 days office in probation, then 2)
• Supportive, inclusive culture
• Strategic, high-impact role
•  

Apply now to find out more.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are looking for a Regional Development Officer for Glasgow. In this role, you will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. We require someone to be based in or a short commutable distance to cover the region.

By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.

Working closely with the Head of Scotland you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and playa pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.​

Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.

To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job and you will be directed to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Thursday, 2 April

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: If you have any special requirements or adjustments before an interview, please let us know.

Family Support & Group Coordinator
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.

About the role

As Family Support and Group Coordinator, you will be responsible for:

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
• Planning and running Home-Start Elmbridge group/s as required
• Ensuring effective communication and working in partnership with other professionals

We’re looking for someone with:

• Proven experience of supporting parents and young children in a paid or voluntary capacity
• A solid understanding of safeguarding practices and experience working with vulnerable families
• Knowledge of current legislation and policies relating to children and families
• Knowledge of other agencies providing services for children and families
• Ability to supervise and manage volunteers and to work as part of a team
• Excellent written and verbal communication skills and relationship building abilities
• Excellent organisational and interpersonal skills
• A commitment to the values and ethos of Home-Start
• A clean driver’s licence and access to a car
• Ability to work flexibly, occasional evening or weekend work

What we offer:

Home-Start Elmbridge is a supportive, family friendly employer. We offer:

• Flexible working (within service need)
• Generous annual leave
• Pension contribution
• Ongoing training and professional development
• The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives

This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion.

We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.

Schedule and Interview Process

• Closing date: 23rd April 2026
• Shortlisting: Candidates notified by 24th April
• Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)

The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

About the role

We’re looking for a proactive and creative Communications Co-ordinator to support the delivery of our global communications and member engagement activities.

This is a varied, hands-on role where you’ll help deliver digital content, manage social media channels, support campaigns such as World Obesity Day, and ensure our members receive high-quality, engaging communications.

You’ll be part of a small, collaborative team working at the heart of global health advocacy.

Key responsibilities

Communications & Digital Content

• Schedule and publish content across social media platforms
• Monitor channels, respond to enquiries, and track engagement trends
• Create and upload website content, including news and events
• Draft and design email campaigns and newsletters
• Source and develop content with members, experts and lived experience voices

Design & Content Production

• Support creation of visual content (graphics, templates, simple video edits)
• Prepare marketing materials for campaigns and events

Membership & Team Support

• Help manage shared inbox and respond to enquiries
• Maintain organised content and communications systems
• Support member communications and engagement activities
• Assist with CRM systems (Salesforce/Pardot) and contact lists
• Contribute to key campaigns, including World Obesity Day

About you

We’re looking for someone who is organised, creative and eager to build a career in communications within the global health or non-profit sector.

You will bring:

• Experience managing social media or digital communications
• Strong writing and editing skills
• Good organisational skills and attention to detail
• Confidence working across multiple tasks and deadlines
• A collaborative, proactive approach

Desirable:

• Basic design or video editing skills
• Experience with email marketing or CRM systems
• Interest in global health, advocacy or non-communicable diseases

Why join us?

• Be part of a global organisation driving real-world impact
• Work on high-profile campaigns and international initiatives
• Support a mission focused on equity, systems change and better health outcomes
• Join a supportive and collaborative team environment

The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.

Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function

This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.

Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.

The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.

Key Responsibilities

Fundraising Strategy & Income Growth

• Lead the development of an ambitious, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Drive growth across a diversified voluntary income portfolio, including:
  • Individual & Regular Giving
  • Legacy fundraising
  • Corporate partnerships across the UK automotive sector
  • Community fundraising and events
  • Digital fundraising and supporter journeys
• Build and scale compelling fundraising propositions tailored to the automotive community
• Strengthen income pipelines, forecasting, and KPI frameworks, ensuring clarity on short, medium, and long-term revenue generation
• Embed a culture of performance, accountability, and income optimisation, using data and insight to drive decision-making
• Identify and unlock new income opportunities, partnerships, and funding streams.

Supporter Engagement & Income Enablement

• Lead the development of end-to-end supporter journeys that drive acquisition, retention, and lifetime value
• Ensure audience insight and segmentation are embedded across all fundraising activity
• Strengthen supporter stewardship, ensuring high-quality engagement that translates into long-term income growth
• Foster innovation, testing, and continuous improvement across fundraising channels

Marketing & Communications

• Work with senior leaders and managers to refine and document insight-led marketing and communications delivery plans to increase awareness and engagement
• Strengthen digital reach across the UK automotive workforce and retired community
• Enhance brand positioning, messaging, and storytelling to grow both service uptake and supporter engagement
• Oversee audience segmentation and insight to inform engagement and behaviour change
• Ensure high-quality campaigns and content across digital, PR, social, and partnership channels.

Cross-Organisational Leadership

• Model collaborative, high-performance leadership aligned to organisational values
• Work closely with Impact and Service teams to ensure engagement activity reflects real community needs and insight
• Contribute to organisation-wide planning, budgeting, and transformation.

Team Leadership & Capacity Building

• Lead and support Fundraising, Supporter Engagement and Awareness & Experience teams through a period of transition and change
• Identify capability gaps and implement solutions (training, reshaping, recruitment)
• Strengthen systems, processes, and performance reporting to support long-term sustainability and growth.

 Key Deliverables (9–12 Months)

• A costed, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Scalable supporter and beneficiary engagement journeys reaching tens of thousands annually
• Clear recommendations for future team structure, roles, and investment
• Strengthened income pipelines and improved forecasting accuracy
• Enhanced brand visibility and digital engagement within the automotive community
• Smooth transition to a permanent Director with strong foundations, documentation, and operational frameworks in place

Person Specification

Experience

• Significant senior leadership experience in Fundraising and MarComms within the charity sector
• Proven track record delivering fundraising strategies and measurable income and engagement outcomes
• Demonstrable success across individual giving, corporate partnerships, and digital fundraising
• Strong experience in brand, marketing, and digital engagement
• Experience leading teams through organisational change or transition
• Experience building and leading high-performing, multidisciplinary teams
• Ideally, experience engaging large communities, workforce-based audiences, or membership groups.

Knowledge & Understanding

• Strong understanding of supporter engagement, audience insight, and behaviour change
• Knowledge of multi-channel fundraising and modern marketing approaches
• Understanding of charity sector strategy, governance, and income models (desirable)
• Appreciation of the health and wellbeing challenges affecting working people and communities.

Skills & Capabilities

• Strategic thinker able to translate long-term ambition into practical delivery
• Strong leadership and team development capability, particularly during change
• Commercially and analytically minded with strong planning and forecasting skills
• Excellent communication, stakeholder engagement, and influencing skills
• Able to build clarity, confidence, and momentum within teams
• Collaborative and cross-organisational in approach.

Personal Attributes

• Calm, supportive, and steady leadership style suited to transitional environments.
• High emotional intelligence and strong interpersonal skills.
• Resilient, adaptable, and delivery focused.
• Purpose-driven with commitment to improving the wellbeing of the UK automotive community.

Success Measures

• Delivery of a clear, Board-approved Fundraising & MarComms Strategy aligned to 2030 goals
• Stronger, more sustainable voluntary income pipelines
• Increased brand reach, engagement, and supporter growth
• Improved supporter and beneficiary journeys and experience
• Clear future organisational design and capability roadmap
• Effective and smooth transition to permanent leadership.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safer choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

We are looking for an enthusiastic communicator to join our team to coordinate our community and corporate fundraising activities.  The Corporate and Community Fundraiser is a fixed term maternity leave cover – it is therefore a great opportunity if you have previous experience and would like to use this to make a big impact.

The Corporate and Community Fundraiser will be responsible for raising money from the community and local/national organisations at our small but always rapidly growing and highly motivated charity. A key aspect of your role will be building relationships and using your story-telling skills with new and existing contacts, inspiring them to donate or help raise funds for the Foundation.

The role will have three key areas of responsibility:

Community fundraising – you will build on our well-established and growing group of regular donors and supporters to maximise donor income and engagement; instigating and managing a portfolio of fundraising activities that resonate with both existing and new supporters.

Corporate fundraising – you will manage and develop our existing relationships with companies and organisations to maximise potential partnerships and income; formulating and implementing a plan to raise the profile of the Foundation to build new relationships, both locally and nationally.

Communication – you will capture and develop stories about our work for use with fundraising, relationship building and reporting, contributing to regular newsletters, website updates and social media posts.

We are a small but committed team – we work hard and often juggle a wide range of concurrent projects as our work continues to develop.  We are kind, we laugh often, and we like eating cake. 

If you enjoy building relationships with a variety of stakeholders, and share our passion for supporting young people to make safer choices about drugs, alongside being very organised, with strong attention to detail and confident IT skills, we’d love to hear from you.

If you’re excited about this role but your experience is mainly in community fundraising, we’d still love to hear from you. For the right candidate, we’re open to shaping the role around your strengths and could consider reducing the 0.6 FTE to reflect an adapted remit. If you’d like an informal conversation about how this could work in practice, please email Caz Heath using the contact details in the 'How to apply' section. 

Benefits:

• Flexible working (predominantly office-based but with some working from home)
• Pension scheme
• Opportunity to contribute to our amazing work

To apply please see the job description and application form below.

Application deadline – 12th April 2026

Interviews – w.b. 20th April 2026

# fundraising # fundraiser # community # corporate # flexible # partnerships

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 11.59pm on Sunday 5 April 2026
• Interview date (in London and in person): Wednesday 15 April 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role asap; ideal candidates will have less than one month's notice period. This will mean all references, contracts and DBS checks are completed quickly. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April (TBC) in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 11.59pm on Monday 5 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

ABOUT THE ROLE

We’re looking for an experienced and motivated Individual Giving Manager to lead the growth and delivery of our Individual Giving Programme as we develop a nationwide movement for urban trees and tree equity across the UK. You'll take ownership of delivering our three‑year Individual Giving Strategy, shaping and delivering multi‑channel acquisition and retention campaigns that inspire thousands of people to support greener, healthier cities. 

Sitting within the Marketing, Communications & Individual Giving Team, you will oversee a portfolio of income streams including one‑off and regular giving, mid-level and major donors, payroll giving, in‑memory giving, challenge events, merchandise, and digital fundraising. You’ll bring a strategic, data‑driven approach to supporter engagement—paired with creativity, strong stewardship, and an enthusiasm for building meaningful donor relationships. 

You will also line‑manage our Senior Individual Giving Coordinator, ensuring exceptional data management, campaign management, stewardship and user journeys, segmentation and reporting across all activity. 

This is an exciting opportunity to make a major impact at a fast‑growing environmental charity committed to transforming urban spaces for present and future generations.

ABOUT TREES FOR CITIES 

Trees for Cities is an ambitious, far-reaching organisation. Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK.  We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.  

ABOUT YOU 

We’re looking for a confident, proactive and organised fundraiser who is comfortable balancing strategy, creativity and data- someone who thrives in a fast‑paced environment and is passionate about inspiring public support for urban trees. 

You will bring:

• Minimum 3 years’ experience in individual giving
• Experience in digital fundraising and multi‑channel supporter journeys
• Excellent administrative, organisational and communication skills
• Excellent stewardship of mid-level and major donors
• Experience producing fundraising content across digital and print
• Strong understanding of donor stewardship and acquisition techniques
• Knowledge of GDPR, Gift Aid and fundraising regulation
• Confidence using CRM systems and data segmentation
• Ability to plan, deliver and evaluate campaigns on time and on budget
• Experience line‑managing or mentoring staff
• A collaborative, positive working style and passion for the environment 

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request. 

HOW TO APPLY 

Please visit our website to view the full job description.

To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.

The deadline to apply is: Monday 6 April at 23:30

Interviews are scheduled for: Monday 13 April 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply. 

We encourage early applications as we reserve the right to close this vacancy once a sufficient number of qualified applications have been received. If you are shortlisted for interview, you will be contacted within one to two weeks after applying. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview. 

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154. 

Donor Relations Manager

Department: Proposition Dev & Supporter Engagement
Grade and Salary: £45,031 - £48,607 per annum, including London Weighting Allowance
Job ID: 142025

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

​We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

​We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. 

More on King’s College London

​King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:  

• ​Educating the next generation of change-makers; 

• ​Challenging ideas and driving change through research; 

• ​Giving back to society through meaningful service; 

• ​Working with our local communities in London; 

• ​Fostering global citizens with an international perspective.  ​

About the role

This role will shape how King’s builds trust, celebrates generosity, and strengthens long term donor relationships. The Donor Relations Manager (maternity cover) will lead the creation and delivery of high quality stewardship for some of the university’s most impactful supporters.

Reporting into the Head of Donor Relations, the role oversees the project management of more than 120 bespoke donor reports each year - compelling, insight rich updates that show donors the real difference their gift has made across King’s, from pioneering research into personalised cancer treatments and young people’s mental health to innovative programmes in AI and Law and sustainability. Working closely with fundraisers and our Advancement Writing team, the post-holder will ensure every report is delivered on time, to an exceptional standard, and with opportunities to introduce more personalised, creative stewardship along the way.

The post holder will partner with fundraisers to design tailored stewardship plans for major and principal gift donors, including those giving £5m+. This includes impact reporting, naming and recognition, and bespoke engagement projects that help donors feel valued, connected, and confident in their support of King’s.

Strong project management skills, excellent writing and organisational abilities, a sharp eye for detail, and the ability to juggle deadlines with confidence and initiative are key to this role, as are creativity, curiosity, and a passion for crafting meaningful donor experiences.

This is a full-time post (35 Hours per week) and is a fixed term contract for the year of maternity cover. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates with the following skills and experience:

Essential criteria

· Understanding of one or more of: UK Charity sector/Higher Education and donor relations/stewardship

· Project management skills and strong editorial, copy writing and proof-reading skills

· Insight driven – ability to think about what is and isn’t working, see new innovations in the sector and take on feedback from fundraising colleagues and our donor community

· Ability to meet deadlines, work well under pressure and deliver projects to budget

· Strong relationship management and people focused skills with proven experience in collaboration across teams to achieve shared goals

Desirable criteria

· Adobe InDesign software experience

· Experience of using Microsoft Dynamics or similar customer/donor data base and associated processes and systems

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. 

We offer the opportunity of an “Ask Us Anything” Teams call on Thursday 9th April 2026, 12 – 12:45. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions. 

​This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. 

 Close Date: 12-Apr-2026

​First stage interviews are likely to be held on w/c 20th April 2026.

Core Values interviews are due to be held on w/c 27th April 2026.