Supporter engagement manager jobs

YEF Detached Youth Work Project Lead

Relationships change lives.

At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.

We're now looking for an experienced Detached Youth Work Project Lead to join our team and play a central role in one of the UK's most ambitious detached youth work research pilots.

M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for researching detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.

Reporting to the Founding Director, you'll provide the day-to-day leadership of M13's delivery of the pilot. You'll lead a small team of detached youth workers, coordinate operational delivery across intervention neighbourhoods and ensure the project is delivered safely, consistently and in line with the YEF Shared Practice Model and research requirements.

This is first and foremost a practice leadership role. You'll spend much of your week out in parks, streets and neighbourhoods, building trusted relationships with young people through high-quality detached youth work. Alongside this, you'll supervise and support colleagues, oversee monitoring and reporting, build positive relationships with community members and partner organisations, and, together with the Founding Director, work closely with the Centre for Evidence and Implementation (CEI) and consortium partners to ensure the successful delivery of the project.

We're looking for someone who is an experienced detached youth worker, confident leading others and passionate about relational practice. You'll be organised, reflective and proactive, with experience of supervising staff, coordinating projects, maintaining high-quality records and working collaboratively with partners. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.

This is a 35-hour per week, office- and community-based role. (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside team leadership, partnership working, supervision, monitoring and project coordination. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.

In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.

If you're an experienced detached youth worker ready to combine excellent frontline practice with leadership, learning and innovation, we'd love to hear from you.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Save the Children UK is looking for an individual with extensive Salesforce CRM and Agile Product Ownership experience to join us as our CRM Product Lead. This is a brilliant opportunity to work with colleagues across fundraising, marketing, digital, finance and technology to shape the vision, strategy and roadmap for our Salesforce platform, enabling exceptional supporter experiences and helping deliver lasting change for children.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As CRM Lead (Product Owner), you will own the vision, strategy and delivery roadmap for Save the Children's Salesforce CRM ecosystem, ensuring it continually evolves to meet the needs of our fundraising, marketing and supporter engagement teams. Leading a team of three CRM professionals, you will act as the voice of the business within agile delivery teams, balancing operational, technical and strategic priorities to maximise value from our CRM investment.

This is a highly collaborative role with significant stakeholder engagement across the organisation. You'll spend much of your time working with internal teams, external suppliers and delivery partners to prioritise demand, manage backlogs, facilitate agile ceremonies, drive continuous improvement and ensure successful delivery of CRM enhancements. The role requires someone who thrives in a fast-paced environment, can manage competing priorities effectively and is passionate about using technology to deliver social impact.

In this role, you will:

• Own and develop the Salesforce CRM vision, strategy and roadmap, ensuring alignment with organisational priorities and supporter needs.
• Lead, coach and support a team of three CRM professionals, fostering a collaborative and high-performing culture.
• Manage and prioritise the CRM backlog, facilitating sprint planning, stand-ups, backlog refinement and other agile ceremonies to ensure effective delivery.
• Build strong relationships with stakeholders across fundraising, marketing, finance, digital and technology teams, translating business requirements into well-defined user stories and solutions.
• Partner with developers, CRM specialists and external suppliers to deliver high-quality Salesforce enhancements, integrations and releases.
• Oversee CRM performance, data quality and governance, identifying opportunities to improve processes, automation, reporting and supporter experiences.

About you

To be successful, it is important that you have:

• Significant experience leading Salesforce CRM delivery, optimisation and support, either as a CRM Lead, Product Owner or similar role, with deep knowledge of Salesforce (Sales, Service, and/or Nonprofit Success Pack) essential.
• Experience managing CRM roadmaps, backlogs, and agile delivery.
• Understanding of CRM data models, data governance, and reporting.
• Strong experience with integrations (e.g., finance systems like Agresso, marketing tools, payment processors).
• Familiarity with Agile delivery (Scrum, Kanban) and product management practices.
• Strong stakeholder management and influencing skills, with the ability to engage confidently with both technical and non-technical audiences.
• Experience leading teams and creating high-performing environments, with the ability to coach, motivate and develop colleagues.
• Strong organisational and prioritisation skills, capable of managing a high-volume workload and balancing multiple competing demands.
• Experience within the non-profit, charity or fundraising sector would be highly desirable.

Ideally, you'll also bring some or all of the following:

• Salesforce certifications (Administrator, Business Analyst or Product Owner).
• Experience with FinDock or similar payment platforms.
• Knowledge of supporter engagement, fundraising or marketing technology ecosystems within the non-profit sector. 

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.

Closing date: 16th August 2026

Salary: £36,399 per annum

Contract: Permanent

Hours: 35 hours per week

Location: Hybrid or remote, depending on the location of the successful applicant (must be based in the UK)

Closing date: 24 August 2026

Interview date(s): 3 & 4 September 2026

Do you have a proven track record of building strong relationships with trusts, foundations and other grant-making bodies? Do you want to use your skills and experience to secure significant funding that makes a lasting difference for families raising disabled or seriously ill children and young people?

The role

We are looking for an experienced Trusts and Foundations Manager to join our friendly Fundraising Team. You will lead our trusts and foundations income stream, building a strong pipeline of significant funding opportunities, including high-value and multi-year partnerships. You will research prospects, develop compelling applications and reports, and make sure our submissions are accurate, evidence-led and aligned with Family Fund’s priorities.

You will work closely with colleagues across Family Fund to bring together the insight, evidence and financial information needed for strong proposals. You will also share your fundraising expertise to support statutory, community and corporate foundation applications, helping colleagues develop clear, consistent and persuasive submissions.

You will build and steward relationships with new and existing funders, keeping opportunities moving from prospect research through to application, reporting and renewal. You will monitor income progress, keep the pipeline up to date, and help identify new opportunities to grow sustainable funding for Family Fund.

About you

You will bring a strong track record of securing income from trusts, foundations or similar grant-making bodies, including five-figure grants and multi-year funding. You will be confident researching opportunities, shaping fundable propositions and writing detailed applications and reports that speak clearly to funder priorities.

You will bring excellent communication, research and numeracy skills, with the ability to turn complex information into clear and engaging proposals. You will be organised, collaborative and able to manage competing deadlines, work independently and build positive relationships with colleagues, funders and partners.

This is an important time to join Family Fund’s fundraising team as we continue to grow and diversify voluntary income. You will have space to shape our trusts and foundations work, develop strong funding propositions, and see how successful applications help families access practical support.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories on the Family Fund website to hear about how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.

Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.

The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.

This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.

As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.

You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.

We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.

This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.

SALARY: £28,860 (Includes London Weighting)

CONTRACT: Permanent

HOURS: Full time (37.5 hours per week)

Usually Mon-Fri 9am to 5.30pm.

4 days out of 5 (Monday to Thursday) in the office in London.

Occasional work required outside usual time for events with Time Off In Lieu provided.

Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.

BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme

Tasks and Responsibilities

· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.

· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.

· Manage Gift Aid administration, including data checks, record maintenance and submission processes.

· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.

· Support the planning and delivery of fundraising events, donor visits and receptions.

· Coordinate donor and community representative visits to schools in collaboration with the Education Team.

· Assist with the preparation of fundraising reports, presentations and internal documentation.

· Support general department administration to ensure the smooth running of the fundraising function.

· Conduct basic prospect research to identify potential funding opportunities.

· Prepare supporting documents, budgets and attachments for grant applications.

· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.

· Assist with drafting sections of funding applications and reports.

· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.

· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.

· Prepare thank-you letters, impact updates and other donor communications.

· Support the administration and delivery of the organisation’s Patrons Programme.

· Assist with donor stewardship activities and ensure timely follow-up actions are completed.

· Support the tracking and management of donor journeys in collaboration with the Communications team.

· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.

· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.

Person Specification:

ESSENTIAL CRITERIA

· An interest in fundraising, philanthropy or the wider charity sector.

· Excellent organisational skills and strong attention to detail.

· Strong written and verbal communication skills.

· Good administrative skills and confidence working with databases, spreadsheets and digital systems.

· Ability to manage multiple priorities and deadlines effectively.

· A proactive, reliable and positive approach to work.

· Willingness to learn, accept feedback and develop professionally.

· Ability to work collaboratively as part of a team.

DESIRABLE CRITERIA

· An understanding of and interest in fundraising, donor stewardship or supporter engagement.

· Experience using a CRM, fundraising database or supporter management system.

· Experience supporting events or coordinating projects.

SKILLS AND ABILITIES

· Excellent organisational skills, to manage a varied workload.

· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.

· Ability to use initiative, problem solve and be a team player.

· Strong literacy, numeracy and IT skills.

· Excellent presentation skills.

VALUES AND PERSONAL QUALITIES

· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.

· A deeply held belief in equality and diversity with a willingness to learn.

·A commitment to helping young people recognise and challenge all forms of prejudice.

· Willingness to travel regionally and across the UK and work evenings and weekends when required.

QUALIFICATIONS

· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.

OTHER REQUIREMENTS

· Enhanced DBS check on appointment

The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).

Please upload your CV and Cover Letter via the Charity Job portal.

The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.

First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.

Advice Service Manager

Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?

We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.

If this sounds like you, then apply today!

Position: Advice Service Manager

Location: Chesterfield or Ilkeston (hybrid mix of home and office working)

Salary: £36,887.00 per annum, pro rata

Hours: Full-Time (37 hours per week)

Contract: Permanent

Closing Date: 31st August 2026

About the Role

In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.

Main areas of responsibility include:

• Service Management
• Performance and Quality
• Stakeholder Engagement and Development
• Data, Reporting, and Compliance
• Staff and Team Leadership
• Training and Development
• Teamwork and Relationships

There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.

We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

About You

We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.

The ideal candidates will have:

• Excellent communication skills
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
• A commitment to working to performance targets and KPIs
• A solid understanding of the current welfare benefits system

With experience of:

• Managing, recruiting, motivating, and developing staff.
• Supervising or managing an advice service or project.
• Monitoring and managing performance against quality standards and KPIs.
• Using case management systems and producing performance reports.
• Leading teams, prioritise workloads, and make decisions in a high-demand environment

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you a talented storyteller, digital communicator, and community builder looking for a role with real purpose? St Marylebone Parish Church is seeking a creative and proactive Communications & Engagement Officer to help shape the voice and presence of one of London's most historic and vibrant parish churches. In this dynamic role, you'll lead engaging communications across digital, print, media, and events, promoting worship, music, outreach initiatives, and community activities that make a meaningful difference in people's lives.

Working at the heart of a thriving church community, you'll have the opportunity to create inspiring content, build relationships with diverse audiences, develop impactful marketing campaigns, and help strengthen connections with congregation members, local residents, visitors, businesses, and community partners. No two days will be the same, offering a rewarding blend of communications, engagement, events, and operational support.

If you're an organised and enthusiastic communicator with a passion for building communities and telling compelling stories, this is your chance to use your skills in a role where your work will have a visible and lasting impact. Join St Marylebone Parish Church and help bring our mission, values, and community outreach to a wider audience.

Specialist Behavioural Support worker

We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets.

£18,470.40 per annum, working 25 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Working with individuals who present challenging behaviours in a learning disability service involves providing person-centred, proactive support that promotes safety, dignity, and quality of life.

The working pattern for this role consist of: Flexible working pattern, including the ability to work every other weekend when required.

What you'll do:
* Deliver person-centred care based on individual PBS plans developed in collaboration with Look Ahead's PBS service and multidisciplinary teams.
* Support our customers to achieve their personal goals, participate in meaningful activities, and engage in their community.
* Support our customers with personal care, medication and all daily living skills as needed, whilst promoting independence.
* Use proactive and reactive strategies to prevent or manage behaviours that challenge, while upholding the person's rights and safety.
* Maintain accurate and timely records, including incident reports, behaviour tracking, and daily support logs.
* Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance. Keep a clear desk at all times and assist with archiving and secure disposal of records when required.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Caring, compassionate, and inclusive.
* Focussed on excellence and innovation.
* Commitment to partnership working within the team and wider community.
* Respect for individual choice and independence.
* Dedication to continuous improvement and learning.
* Resilient and calm under pressure.
* Professional and trustworthy in all interactions.

What you'll bring:
Essential
* Experience supporting people with learning disabilities/autism/complex behaviours.
* Understanding of PBS or willingness to undertake PBS training.
* Empathy, patience, and strong communication skills.
* Flexibility to work shifts, including evenings, weekends, and sleep-ins.
* Commitment to safeguarding and promoting the welfare of our customers.
* Right to work in the UK.

Desirable:
* NVQ/QCF Level 2 or 3 in Health and Social Care.
* Prior training in PBS, Maybo, Capable Environments, Active Engagement & Support and/or Reducing Restrictive Practices.
* Full UK driving licence

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Delivery Manager

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based with regular travel across a designated region (North of England and the South/South East of England) and to our office as required.  We are currently recruiting Delivery Managers to cover designated geographical regions across the North of England and the South/South East of England. Successful candidates must be able to travel across their designated region as required and maintain a regular presence within it.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As a Delivery Manager, you'll lead the development of a diverse portfolio of community sports facility projects from initial concept through to funding approval. Working closely with local authorities, County FAs, football clubs, schools, community organisations and funding partners, you'll identify opportunities, shape high-quality projects and ensure they deliver lasting community impact.

You'll oversee community engagement, assess project feasibility, prepare funding recommendations and work alongside our Technical Project Managers to ensure projects are strategically aligned, financially viable and ready for successful delivery. This is a varied role that combines project development, stakeholder engagement and strategic relationship management, offering the opportunity to make a real difference to communities across England.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

We're looking for someone with experience in grant assessment, programme or project management, sports development - or a related field - who enjoys building strong partnerships and delivering projects that create lasting community impact.

You'll have experience managing multiple projects, assessing project viability and preparing high-quality reports to support investment decisions. You'll possess excellent communication, organisational and stakeholder management skills, together with a genuine passion for improving communities through sport. An understanding of sports facility development, local government or the community sports sector would be beneficial, but is not essential.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit, access to selected match tickets and events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be 1/2/3 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

The opportunity:

This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.

You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.

The Context:

Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.

However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.

These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.

Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.

This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.

If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in Bristol?

The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing, and we are currently looking for someone to join our team as an Assessment and Reconnection Worker. In these roles you will:

• Join a busy team environment working closely with people experiencing homelessness, carry out comprehensive assessments of people experiencing homelessness and rough sleeping.
• Provide personalised case management to clients, turning assessment recommendations into practical action plans which fully involves the client.
• Build and maintain effective relationships to support clients throughout their recovery.
• Work closely with external agencies to ensure all clients’ needs are met. Many of our clients have multiple support needs. This may include complex trauma, substance misuse and mental and physical health support needs.
• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
• While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work on weekends and early or late hours may occur in response to challenging situations and to prevent rough sleeping.

About you

This role will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations. We encourage you to apply if you can demonstrate:

• Some understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.  
• Good communication skills and the ability to work with others whilst managing your own time.
• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills. 
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of our managers began their careers as an Assessment and Reconnection Worker.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 12 August 2026

Interview and assessments will take place on 26 August 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Independent Domestic Violence Advisor (IDVA) for Brazilian communities

Part Time | 18.75 hours per week

Salary: £27,500 to £30,000 per annum including London Weighting (pro rata)

Location: London, with outreach and remote support as required

Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.

As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.

This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.

About the role

You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.

You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.

About you

We are looking for someone with:

• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls

• Experience of risk assessment, safety planning and case management

• Strong advocacy and partnership working skills

• An understanding of trauma informed practice and safeguarding

• A commitment to survivor empowerment, equality and culturally competent practice

• Fluent spoken and written English and Portuguese

For reasons of representation, trust and cultural competence, applicants must be women from a Brazilian background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Why join Aymara?

You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.

To apply, please send your CV and a cover letter outlining your suitability for the role.

Closing date: 31 July 2026, 5:00pm

Please see the attached Job Description and Person Specification for full details.

General Manager
Salary: £61,400 per annum
Contract: Permanent
Work Pattern: Full-Time 37.5 hours per week (5 days from 7, including weekend and bank holiday working).
Location: WWT Martin Mere, L40

We are seeking an outstanding leader to manage and drive the performance of our incredible visitor attraction and wetland nature reserve near Ormskirk, in Lancashire.

About The Role

This is a genuine opportunity to shape the site, not just run it. Reporting into WWT’s central operations leadership, you will take full responsibility for the day to day operations leading a dedicated team of more than 35 staff and 180 volunteers to deliver our financial, visitor engagement and conservation objectives for the centre, contributing to the delivery of WWT’s Wetlands are the way 2030 strategy.

WWT Martin Mere offers a unique introduction to wetland wildlife and an amazing day out where visitors can experience the spectacle of tens of thousands of ducks, geese and swans during the winter months, and in summer immerse themselves in wetlands teaming with life. Family visitors can enjoy wetland adventure play areas and Europe’s longest stretch of stepping stones.

We are looking for an inspiring leader to deliver ambitious financial, conservation and visitor engagement strategies. You will be required to develop a diverse team of staff and volunteers, attract a growing number of visitors and members, and provide them with an unforgettable experience on each and every visit.

The role includes management of the trading areas, incorporating retail and catering; oversight of the living collection, which includes birds and otters, and the nature reserve which as a Ramsar Wetland Site is of international importance; a thriving learning programme, and a growing events and engagement programme. The role requires close working with Headquarters to help implement WWT’s Wetlands are the way – 2030 strategy.

About You

To be a success in this role you must be an experienced and professional manager and a great leader, comfortable with both operational delivery, visible on the floor leadership and the ability to input strategically at the highest level. You should be strong on financial and business numeracy, comfortable owning the P&L and able to deliver against ambitious and motivating targets while maintaining day-to-day performance.

You will have impeccable standards for cleanliness, health & safety and the visitor experience and a track record for building team performance and morale.

It is a busy and varied role, ideally suited to someone looking to expand their current responsibilities into a broader remit: you might currently be running multiple departments within a larger organisation, or perhaps leading a smaller attraction. Your wealth of experience and proven track record will ideally have been gained within a visitor attraction and you are now looking for your next role to be part of an organisation that has a very special place in people’s hearts.

Essential criteria:

• Educated to degree standard or equivalent
• Demonstrable and successful operations experience within a large visitor attraction or similar operation
• Demonstrable leadership skills, able to positively lead, motivate and continually develop teams and individuals, including volunteers
• Demonstrable ability to create a positive work culture in line with an organisation’s agreed values and behaviours, work collaboratively at all levels and lead by example
• Demonstrable and successful people management with experience in recruitment, training, motivation and performance management
• Demonstrable experience of development and implementation of financial management plans and commercial opportunities
• Demonstrable understanding of methods of planning work programmes and budget controls
• Experience with managing trading operations specifically catering and retail

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Further details

This is a full time position working 37.5 hours per week, 5 days from 7, including weekend and bank holiday working.

Closing Date: Sunday 6th September 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.