Supporter journey manager jobs

TreeHouse School is an Ofsted “Outstanding” SEN School for children and young adults aged 4 -19 with a primary diagnosis of autism (most of whom have additional learning, social, emotional, communication, health and care needs). 

Our Ambitious approach ensures that, through our curriculum and delivery, we focus on delivering quality of life outcomes for our children and young people.

We have an exciting opportunity for a passionate, qualified SEND Teacher to join us on our ambitious journey. Your day to day role will include delivering creative and person-centred lessons to up to 8 learners in a pre-formal class.

We will consider ECT's for this role and welcome both Primary and Secondary teachers to apply.

Why join us?

• Term time only role
• Free healthy breakfast available every day
• Working with Autism/learning disability industry experts across our school and our charity
• Autonomy in your role – You have the freedom to be creativity and get to see first hand our learners progress and achieve their goals and aspirations (as well as your ideas coming to life in the classroom).
• Mental health and wellbeing are at the core of everything we do; The SLT practise “compassionate leadership”.
• Continued professional development and training including a wide range of in house and external training courses.
• Annual staff recognition awards.
• Eye test vouchers, season ticket loans and a cycle to work scheme (plus a bike shed outside the school).
• Employee Assistance Programme: to help you balance your work, family, and personal life.
• Access to physiotherapy.
• On-site parking is available

Your role:

• Provide excellent delivery, teaching and course leadership to learners across TreeHouse School.
• Safeguard and promote the welfare of the children and young people we support.
• Work with pupils to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans.
• Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements.
• Work collaboratively with allied health professionals as part of a trans-disciplinary team.

Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood and follow different pathways depending on their needs and strengths, these are pre, semi and formal and you can read more on our website.

(Please refer to our JD and FAQ document attached to our website for more details).

Closing date: 26th of April

Shortlisting date: W/C 27th of April

Interviews date: 7th and 8th of May

Start date: September 2026

Assessment: You will be asked to attend a formal interview (45 minutes - 1 hour) and you will conduct a Micro Teach (20-30 minutes) with a group of pupils. 

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.

• We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
• We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
• We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
• We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.

We are now looking for an English and Spanish speaking Researcher to join us on a full-time basis, working 35 hours per week, for a 12 month fixed-term contract.

The Benefits

• Salary of £44,892 - £55,773 per annum
• 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
• 7.5% employer pension contributions
• Enhanced maternity, paternity, and adoption pay
• Cycle-to-work scheme
• Employee protection scheme (life, critical illness, income protection)

This is an unmissable opportunity for a high-calibre, English and Spanish speaking research professional with experience in forest and farm development work in Latin America to join our international organisation.

You’ll have the chance to design and deliver vital work that helps to shape understanding in an area that matters deeply to communities, livelihoods and the environment.

What’s more, you’ll join a globally connected organisation that values collaboration, innovation and learning, and offers access to hybrid working, as well as a strong benefits package designed to support your wellbeing and long-term development.

The Role

As a Researcher, you will deliver research and analysis on forest and farm finance across the Global South, with a special emphasis on Latin America, working to strengthen sustainable finance models that support people, nature and climate goals.

A significant focus of the role will be designing and delivering action research projects, generating qualitative and quantitative evidence and applying appropriate research frameworks to deepen understanding of forest and farm finance.

Working with forest and farm producer organisations, you will analyse findings, develop new knowledge and produce research outputs that support the development of green value chains, improved access to finance and stronger self-generated finance models.

You will also co-ordinate collaborative projects with international partners, contribute to funding proposals and support communication and engagement activities that share research insights with wider audiences.

Additionally, you will:

- Support project planning, reporting and budget management
- Write and edit research outputs for publication and dissemination
- Build and maintain partnerships with stakeholders, funders and research networks

About You

To be considered as a Researcher, you will need:

• A solid research background with skills and experience evidenced by a track record of growing publications in your own field (e.g. research reports, policy briefs, tools or toolkits)
• Field research and in-country experience in forest and farm development work in Latin America
• Experience in research or in technical capacity development in relevant areas such as forestry or agroforestry, forest enterprise development, climate or development finance
• Experience of research team coordination, including from a distance
• Fluency in both English and Spanish
• Knowledge of institutions, actors, and current debates and research agendas in the field of forestry, agriculture and development
• An understanding of how to work effectively with partners in developing countries
• A relevant postgraduate degree in an area such as forestry, land use, economics, sustainable development or similar, or equivalent experience
•  Professional training and/or a certification in economics or access to finance for vulnerable communities
• The willingness to travel to developing countries

This role requires a Basic DBS check.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

The closing date for this role is 12th April 2026.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

Maudsley Charity

Salary: £45,000
Location: Hybrid (minimum 2 days/week in Denmark Hill, London)
Closing date: 5pm, Thursday 9 April 2026

Charity People is delighted to be partnering with Maudsley Charity to recruit their new Evaluation & Learning Manager, an exceptional opportunity to join a bold, forward-thinking funder committed to transforming mental health care.

About Maudsley Charity

Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.

This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.

The Role

As Evaluation & Learning Manager, you will play a central role in strengthening the Charity's ability to understand, evidence and communicate the impact of its work.

This is a highly collaborative, cross-organisational role supporting colleagues and grant holders to build a culture of learning, use data effectively, and embed high-quality monitoring, evaluation and learning (MEL) practices across all programmes.

Working within the Impact & Effectiveness team, you will:

Lead on Evaluation & Learning Approaches

• Design and implement proportionate, inclusive approaches to data collection, evaluation and evidence generation.
• Identify gaps in learning and devise realistic plans to fill them.
• Develop organisational tools, templates and reporting systems that make learning engaging, accessible and consistent.

Generate Insight & Drive Improvement

• Analyse qualitative and quantitative data and synthesise clear, actionable insights.
• Commission and manage external evaluation partners where required.
• Produce evidence that supports decision-making, accountability to Trustees, and continuous improvement across programmes.

Support and Equip Colleagues & Grant Holders

• Build MEL capability across the organisation through training, guidance and practical tools.
• Support applicants and grant holders with metrics, approaches and evaluation design.
• Help embed learning loops so insights flow between project delivery, strategy and grant-making.

Collaborate Across the Charity

• Work closely with the Grants team to strengthen impact questions within applications and reporting.
• Provide evidence and insight to Communications and Fundraising colleagues.
• Contribute to organisational learning events, thematic analysis, and partner-focused reflection sessions.

You will be joining a warm, values-led team committed to compassion, inclusion, integrity and continual learning, all in service of better mental health care for all.

About You

We're looking for someone who brings:

• Experience advising on or designing MEL approaches in a public or charitable context
• Confidence working with mixed-methods data and transforming it into meaningful insight
• Strong collaborative skills and the ability to work across a diverse organisation
• Curiosity, initiative and the drive to improve systems and processes
• The ability to juggle complex information, respond to competing priorities and support others
• Familiarity with NHS or mental health settings (desirable)

You may come from a wide range of backgrounds, what matters is your skill in helping organisations learn, adapt and evidence change.

Benefits

Maudsley Charity offers a generous, values-driven package, including:

• £45,000 salary
• Hybrid working - minimum 2 days per week in the Denmark Hill office
• 25 days' annual leave, rising with service + Christmas closure days
• Enhanced parental leave, cycle-to-work, season ticket loan
• Pension with up to 6% employer contribution
• Group Life Assurance and Group Income Protection
• Extensive training and development, plus EAP support
• A friendly, inclusive culture where diversity, equity and learning are core commitments

Interested in joining this impactful, transformative charity?

For the full job pack and to apply, please share your CV with Glen Manners at Charity People. You'll then receive details of the blind recruitment process, including a small number of short written/voice-note questions used for anonymous scoring.

Closing date: 5pm, Thursday 9 April
Interviews: 28th or 29th April (in person, with reasonable adjustments available) and 5th May, final stage interview, online

Our contacts at the Maudsley Charity have kindly offered to hold an “Ask Us Anything” webinar via Zoom from 12.30pm-1.30pm, Wednesday 25th March. 
Please register your interest and submit questions in advance to us by contacting Reception at Charity People before 8am, on Monday 23rd March 2026 to ensure all of your queries are answered.  Any further questions can be submitted via the Q&A function during the Webinar.

Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

Prospectus is pleased to be supporting our client to recruit a new Senior Individual Giving Manager. The organisation is ranked among the world's top orchestras and is Resident Orchestra at the Barbican. This is a full-time, permanent role paying a salary of £45,000-£50,000. The postholder will be working in a hybrid model from their offices in London.

The Senior Individual Giving manager will lead a successful team to develop and implement the overall Individual Giving strategy. This will involve agreeing and monitoring annual individual giving income and expenditure budget and the postholder will deliver appealing stewardship programmes for supporters to include regular communications, personalised ticketing, and event opportunities. Reporting to the Head of Philanthropy, you will oversee the successful delivery and growth of the Friends and young Patrons schemes and will plan a regular calendar of engagement and cultivation opportunities.

The ideal candidate will have significant expertise in major donor fundraising, including building Essential relationships with high-net-worth individuals and securing five and six-figure gifts. They are looking for someone with experience of managing a team and a busy portfolio of generous donors. You will ideally also have experience collaborating with senior volunteers, with the ability to attend regular events outside of normal working hours.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Introduction

The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.

This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.

Purpose of the Role 

Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
 
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.

Key Responsibilities 

Corporate Partnerships and Engagement 

• Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: 

• Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible) 

• Organising and supporting group visits, insight events, and work experience placements (as needed) 

• Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities 

• Fundraising activities and events organised by corporate partners 

• Liaise with LHPs to coordinate partnership activity across different regions. 

• Maintain accurate partnership records and activity tracking in NHP’s CRM. 

Communications and Collaboration 

• Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. 

• Support the preparation of partnership updates, impact stories, and social media content. 

• Contribute to internal communications about partnership successes and learning. 

• Support the rest of the NHP team from time to time, as required.

Community Fundraising, Individual Giving and Supporter Engagement 

• Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).

• Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.

• Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) 

• Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. 

• Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) 

• Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. 

• Support the development of our long-term individual goals (one-off donations and regular giving via our website) 

• Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. 

• Track and evaluate community fundraising and individual giving performance and supporter feedback. 

• Maintain accurate CRM records of donor giving/community fundraising 

• Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you. 

We recently held a briefing session to provide more information about this role. You can watch the recording below:

https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^

How to Apply

To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.

We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.

We do not accept unsolicited CVs from recruitment agencies. 

Interviews

Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed. 

Further details will be provided to shortlisted candidates. 

Safeguarding Statement 
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. 

General Requirements: Right to work in the UK, two professional references, and a DBS check. 

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.

This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis. 

Key responsibilities

Deliver the fundraising plan 

• Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

• Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

• Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

• Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

• Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

• Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

• Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

• Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

• Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

• Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

• Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.

• Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

• Adherence to Chapter One’s Donation Acceptance Policy.

• Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of fundraising, ideally from trusts and foundations. 

• A demonstrable track record of successfully generating income and achieving targets. 

• An ability to create compelling and successful fundraising applications and proposals. 

• Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

• Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

• Good financial acumen and proven ability to present complex financial information accurately.

• Excellent organisational skills, attention to detail and high levels of accuracy.

• Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

• Experience of individual giving or employee fundraising.

• Experience of working in a charity that has a strong corporate volunteering offer.​

• Experience using the Salesforce CRM.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Detail your relevant experience, including clear examples.

2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.

3) Tell us about how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit 3 x Family Support Workers (part-time, 28 hrs / 28 hrs / 21 hrs per week – days flexible), providing high quality, tailored 1:1 and group support for families with children and young people aged 0-19 yrs old (up to 25 yrs for young adults with additional needs), enabling children and families to achieve and improve outcomes.

As Family Support Worker, you will provide focused 1:1 and group family support, either from our client’s Family Centre in Epsom or their Family Centre in Merstham, out in the community or in service user’s own homes, depending on need. As Family Support Worker you will provide support for the family using a variety of interventions including motivational interviewing, solution-focused approaches and accredited parenting strategies. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.

To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes.  Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. CVs are being considered on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Prospectus is delighted to be supporting a national mental health support organisation in the search for a new Prospect Research Manager. 

This organisation is a leading charity provider of mental health services in England, who are on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people's lives across the country. 

As the Prospect Research Manager, you will be responsible for leading prospect research across the fundraising team, supporting key outcomes across high-value fundraising. Focusing on the identification, qualification, and prioritisation of Philanthropy, Trusts & Grants, and Corporate Partnerships, this role will ensure data-driven decisions to support high-value fundraising. 

To be successful, as the Prospect Research Manager, you will have proven experience working within prospect research and have a strong understanding of high-value fundraising. You will have excellent research and analytical skills, and be confident using CRM systems. This person will be able to work independently, but also collaboratively with teams. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.

The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.

Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We’re looking for a Community Coordinator to take ownership of a group of WeSwim clubs, playing a central role in building and supporting a thriving, connected community around them. 

This is a role for someone who is excellent at relationship building and enjoys being at the heart of things. You’ll work closely with disabled swimmers, volunteers and our pool partners to create a welcoming, inclusive and seamless experience from first contact through to regular participation. 

You’ll coordinate sessions, support swimmers into the water, build strong local relationships, and help clubs grow through outreach and community engagement. 

Alongside keeping things running smoothly, you’ll be out in the community, getting to know people, spotting opportunities, and supporting volunteers and swimmers to take part in ways that feel meaningful to them. 

You’ll enjoy juggling multiple priorities, achieving targets, and supporting the growth of a  small, mission-driven organisation.

Key Responsibilities:

• Club operations & coordination: Coordinate weekly swim sessions across your allocated clubs, making sure sessions run smoothly. Act as the main point of contact for swimmers, volunteers, committees and pool partners, building strong relationships and resolving day-to-day issues. Regularly visit clubs to get to know volunteers and swimmers, understand how sessions are running, and identify any issues or opportunities.

• Swimmer journey & membership: Manage the swimmer journey from application through to first session and ongoing participation. Monitor attendance and engagement and meet recruitment and attendance targets ensuring a balanced flow of swimmers.

• Swimmer recruitment & outreach: Build relationships with local organisations to raise awareness of WeSwim and support referrals. Deliver outreach activity to maintain a steady flow of new swimmers into clubs and waiting lists. Support the setup and launch of new WeSwim clubs by building local awareness and supporting swimmer recruitment, working closely with the wider team.

• Volunteer engagement & club presence: Build strong relationships with volunteers, ensuring they feel welcomed, valued and supported. Support volunteer with regular communications and work closely with the wider team to improve volunteer experience.

• Systems & administration: Maintain accurate club records including membership data and attendance logs. Monitor attendance and impact data to support reporting. Use and improve systems and processes to support efficient coordination and growth.

• Community participation & engagement: Support volunteers, swimmers and supporters to organise and lead their own activities and initiatives (e.g. events, challenges, social activities). Create simple accessible resources that support people to take part and contribute. Be the main point of contact for people who want to get more involved in WeSwim.

Skills & Experience:

Essential

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication skills.

• Confidence using digital tools such as Google Workspace and messaging platforms.

• Experience coordinating activities, sessions or events.

• Ability to work collaboratively with a wide range of people, including volunteers and disabled swimmers.

Desirable

• Experience working in a charity, community or membership-based organisation.

• Familiarity with databases or CRM systems.

• Experience supporting disabled people or inclusive services.

• Understanding of safeguarding and data protection principles.

About you:

We’re looking for someone who is:

• Organised, with strong attention to detail.

• Warm, proactive, and great with people.

• Calm and adaptable when juggling priorities.

• A clear communicator, both written and verbal.

• Confident using spreadsheets and systems (and improving them).

• Comfortable working independently while being part of a small team.

• Motivated by WeSwim’s mission and values, and committed to community building and social impact in their career. 

About WeSwim:

We are a growing charity supporting adults with disabilities to swim across London. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Being in water provides freedom for people with disabilities. The water takes your weight, eases pain, and opens up new ways to move. Through our volunteer-led swimming clubs we empower adults with disabilities to get active, connect with others, and build lasting confidence.

WeSwim is committed to creating an inclusive and diverse team. We warmly encourage applications from disabled people, as well as people from all backgrounds who share our passion for making swimming accessible to everyone. If you require any reasonable adjustments during the application process, please let us know.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Location: Reading, Hybrid (once a month to Reading office)
Hours: Full time
Salary: £35,000 per annum 
Contract Type: FTC Maternity Cover
Campaign Closes: 8th April 2026
Interviews: 15th/16th/17th April 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. 

Core Purpose
The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation’s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation’s growth objectives.

Essential Criteria

• Proven experience in supplier, account, or partnership management.
• Excellent organisational and time management skills, with the ability to manage conflicting priorities and a varied workload.
• Strong interpersonal, communication and negotiation skills, with the ability to build and maintain effective supplier relationships.
• Ability to analyse supplier information and performance data to support decision-making and continuous improvement.
• Experience coordinating complex logistics and problem-solving to deliver high quality outcomes.
• High attention to detail, ensuring accuracy across administration, supplier documentation, and compliance processes.
• Ability to work both independently and collaboratively, maintaining professionalism in sensitive or emotionally challenging contexts.
• Confident using CRM systems and digital tools, with the ability to maintain accurate and timely records.

Desirable Criteria

• Experience working in the charity sector or with vulnerable children and families.
• Knowledge of safeguarding principles.
• Experience with procurement processes or supplier contract management.
• Financial awareness related to budgeting, quoting, or supplier cost management.
• Understanding of wishgranting operations or similar fulfilment logistics.

Key Responsibilities:
Supporting Gift-in-Kind Efforts

• Work closely with the Wishgranting Partnerships Manager to identify and secure new Gift-in-Kind partners. This involves helping to target potential suppliers that align with the Wishgranting team’s needs, preparing pitch materials, and participating in negotiations.
• Assist in articulating the benefits of Gift-in-Kind contributions to potential partners, demonstrating how such partnerships can help fulfil the organisation’s mission to grant impactful wishes while offering value to the supplier.
• Collaborate on creating tailored proposals that showcase how partnerships can reduce wish costs, strengthen community impact, and support organisational growth.
• Work closely with the Wishgranters to ensure Gift-in-Kind is utilised against wishes, and ensure the correct quality control measures and supporter stewardship journeys are followed to deliver a consistent and sector-leading supporter experience.
• Support the Wishgranting Partnerships Manager to develop the GIK solicitation processes
• Develop and report on a pipeline of GIK supporters, ensuring that retention rates, supporter experience and journeys, including reward and recognition, are aligned with goals.
• Along with the Wishgranting Partnerships Manager, work collaboratively across the organisation to ensure non-wish related Gift In Kind opportunities are maximised, and that cross-organisational future opportunities are identified

Supplier Account Management

• Maintain regular communication with Wishgranting suppliers to ensure alignment with the organisation’s needs, address any issues, and provide updates on mutual goals and expectations.
• Oversee the onboarding process for new suppliers, ensuring they are integrated smoothly into the organisation’s operations and fully understand the mission, values, and expectations.
• Develop and execute stewardship plans that keep suppliers engaged and motivated, show appreciation for their contributions, and foster long-term loyalty.
• Act as a primary point of contact for resolving any issues or disputes with suppliers, ensuring conflicts are handled professionally and in a way that maintains positive relationships.
• Ensure suppliers adhere to all contractual obligations, quality standards, and timelines. Regularly review contracts and processes to ensure they are up-to-date and reflect the Wishgranting team’s needs.
• Work with suppliers to develop efficient and effective Wishgranting processes.
• Create guidelines for the Wishgranting team, including creating Form Assembly forms and Wishgranting email templates.
• Regularly review and update the Wishgranting manual guidance and Wishing Well for each wish type.
• Deliver training and provide updates to the Wishgranters on new supplier processes.
• Place purchase orders with Wishgranting suppliers, track progress and expedite deliveries.
• Liaise with Wishgranters, suppliers and Wish Families to organise the delivery of items/services, as required.
• Support with post-wish financial administration and processes, including raising invoice requests, chasing outstanding payments, coding as required, and creating thank you letters and receipts.

Tech and Process Optimisation

• Utilise and optimise technology platforms to manage supplier accounts and the GIK inventory, streamline processes, and ensure that all data related to supplier performance, contracts, and contributions is organised and accessible.
• Work with the Wishgranting Team Manager to continuously seek opportunities to automate routine tasks related to supplier management, such as invoicing, stewardship, or managing contracts, to improve efficiency and accuracy.
• Implement and manage tools that facilitate better communication and collaboration between suppliers and the Wishgranting team, ensuring a seamless flow of information and reducing the likelihood of errors or delays.

Job Benefits:

• 26 days annual leave with the option to buy/sell annual leave (pro rata for part time)
• Paid Birthday leave
• Flexible & Hybrid working arrangements
• Salary exchange pension scheme 
• Paid volunteering days
• Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more!
• Cycle to work initiative

In this role, you will oversee the day-to-day operation of live products and partnerships, acting as the escalation point for complex delivery issues and ensuring strong audit trails, regulatory boundaries, and continuous improvement. You will also act to coordinate and lead activity to operationalise new products and services, working across the Pensions Board to ensure that delivery models, systems, processes, and controls are in place before launch. This will include working closely with internal stakeholders to align housing, pensions, finance, digital platforms, customer services, and governance requirements, ensuring that products operate effectively, are clearly understood by colleagues, and appropriate for customers.

Responsibilities

Service Delivery and Operational Oversight

• Coordinate the day‑to‑day operation of financial wellbeing products and partnership routes
• Act as the escalation point for complex delivery issues affecting customers, advisers, or partners, including speaking with individuals on a 1-1 basis as needed.
• Oversee access routes, eligibility criteria, and customer journeys
• Act as operational guardian of regulated advice boundaries and referral pathways, informed by expert advice

Quality Assurance, Risk, and Compliance

• Ensure clear audit trails for applications, referrals, spend, and outcomes, including ensuring utilisation/spend with partners or on products matches agreed budgets.
• Work closely with Finance, Audit, Risk, and Compliance teams to maintain assurance
• Identify operational, regulatory, or conduct risks and lead mitigation activity
• Ensure delivery of products aligns with safeguarding, data protection, and organisational policies
• Manage complaints about service delivery, including referring applicants to partner complaint processes where appropriate

Continuous Improvement and Insight

• Gather insight from customer-facing colleagues, and customers to identify delivery improvements
• Feed operational learning into service refinement and future product development
• Support evaluation of pilots and early‑stage products, recommending refinements before scale‑up

Product Mobilisation and Go‑to‑Market Delivery

• Lead the operational mobilisation of any new financial wellbeing products and services from approval through to live delivery
• Coordinate internal stakeholders across housing, pensions, finance, digital, customer services, and governance to ensure readiness for launch, including defining and documenting end‑to‑end customer journeys, access routes, eligibility criteria, and handover points
• Ensure systems, workflows, and digital platforms are configured to support new products
• Support internal training and briefing so colleagues understand new products, boundaries, and processes

Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. 

About You

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

Essential

Knowledge and experience

• Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment
• Experience working with digital platforms or CRM systems to support service delivery
• Experience coordinating complex delivery across multiple teams or functions
• Strong understanding of operational risk, quality assurance, and compliance
• Experience embedding new products, services, or pilots into live delivery
• Experience identifying insights and applying them to support continuous product or process improvement.
• Experience of adapting communications style to support effective project delivery, partnership management, and customer service.

Skills and abilities

• Strong organisational and coordination skills, with the ability to bring multiple stakeholders together
• Excellent problem solving and decision making capability‑solving and decision‑making capability
• Clear written communication and disciplined documentation
• High attention to detail and commitment to customer experience
• Comfortable working autonomously in a remote or matrixed environment
• Commitment to equality, inclusion, and organisational values

• A collaborative team player, comfortable working in a small team while engaging effectively with a wider organisation.

Desirable

• Experience in financial wellbeing, pensions, housing, or welfare services
• Familiarity with regulated financial services environments and referral models
• Prior involvement in launching new services or pilots

Closing date for applications is 7 April at 23:55 pm