Supporter manager jobs
This is an opportunity for a 6 month maternity cover to shape the future direction of fundraising at the Royal British Legion in a role that blends strategic thinking, commercial awareness and collaboration across a large and ambitious directorate. As one of two Product Strategy Managers, you’ll take ownership of developing clear, insight-led strategies across a varied fundraising portfolio, helping teams understand where the biggest opportunities for growth sit and how different products can work together to create stronger audience engagement. Working across areas such as Regular Giving, Lottery, Legacy, Events and Philanthropy, you’ll play a key role in influencing how products are positioned, prioritised and developed for the future.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who enjoys operating at both a strategic and operational level, someone who can take complex information, audience insight and market research and turn it into practical, actionable plans that people can get behind. You’ll be confident building relationships with stakeholders across multiple teams, challenging existing ways of working and bringing people together around a shared direction. This role would suit someone who is naturally curious, commercially minded and comfortable working in a fast paced environment where priorities evolve and collaboration is essential. You’ll also have the opportunity to help shape new processes, improve ways of working and become a trusted expert within the directorate on product strategy and portfolio development.
Alongside the strategic focus, this is a role with real variety and visibility. You’ll work closely with senior colleagues across Acquisition and Development, Planning, Data, Market Research and Innovation, influencing how fundraising products are used across the supporter journey and helping ensure audiences are engaging with the right propositions at the right time. It’s a fantastic opportunity for someone with strong product strategy experience within the charity sector who wants to step into a highly collaborative role with genuine scope to influence future growth, bring fresh thinking to an evolving function and help shape how a major national charity approaches fundraising strategy moving forward.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
This is an exciting opportunity to join our ambitious Legacy team at a pivotal point in its growth.
As a Legacy Executive, you’ll play a key role in helping to secure vital future income by delivering exceptional supporter experiences and supporting the development of our legacy marketing programme. You’ll work closely with colleagues across fundraising to inspire supporters to leave a lasting gift that helps drive life-saving advances for generations to come.
This role is ideal for someone looking to develop a career in fundraising or marketing, particularly within legacies, while making a meaningful difference.
What you’ll do
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Manage responses to legacy enquiries, ensuring supporters get the information they need to consider including a gift in their Will.
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Work with Free Will service providers to ensure an excellent supporter experience
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Support the planning, delivery and evaluation of multi-channel legacy marketing campaigns
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Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
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Help deliver engaging supporter events and recognition activities
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Assist with legacy administration when required
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Work with Free Will service providers to ensure an excellent supporter experience
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Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
About you
We’re looking for someone who is organised, proactive, and motivated by making a difference.
You’ll bring:
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Experience coordinating projects or campaigns from start to finish
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Confidence engaging with a wide range of audiences
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Sensitivity and empathy, particularly when communicating with bereaved supporters
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A genuine interest in fundraising, marketing, or the charity sector
Why join us?
This is a fantastic opportunity to be part of a high-performing, supportive team within a charity that is making a real difference to people’s lives.
We offer:
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The chance to contribute to pioneering cancer research and care
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A collaborative, ambitious and values-driven culture
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Strong opportunities for learning, development and career progression
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Flexible and hybrid working arrangements
Benefits
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27 days annual leave plus bank holidays
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Generous pension scheme (up to 6% employer contribution)
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Employee assistance programme
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Modern offices in Chelsea and Sutton with subsidised canteens
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re looking for a role where you can build your career while making a meaningful impact, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Be part of an organisation that’s shaping health and social care
For over a century, The King’s Fund has worked to improve people’s health and care. We do this through our research, analysis and insight; leadership and organisational development with health and care leaders; convening and events; and partnering with others. With bold thinking for better health, we’re on a mission to inspire hope and confidence that we can create a world where everyone lives a healthy life.
About the role
Ensure we operate transparently and responsibly
As Governance Manager, you’ll take charge of The King’s Fund’s governance arrangements to ensure the charity runs as it should. Working closely with senior leaders, you’ll see that the support structures and processes are in place for us to meet our obligations and strategic goals.
Over the course of the year, you’ll support meetings for the Board of Trustees, the General Advisory Council and the Senior Management Team. As well as governance advice, you’ll provide administration and co-ordination; manage the reporting cycle; and keep an up-to-date register of interests.
About you
Experience is essential and you will bring with you a firm grasp of charity governance frameworks, processes and senior-level decision-making from previous role(s) within a governance role in a charity (or a similar organisation). In fact, when you’re not supporting meetings, you’ll champion governance across our team. Efficient and digitally savvy, you’ll support assurance processes and bring instant credibility.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. This role may need to be in the office more than 40% of the time (e.g. to support meetings).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form.
Please note that in order to apply, you must have documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is 2 July at 9.30am.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.
Interviews will be held week commencing the 13 July (likely 14 July). The role is available to commence from the beginning of August.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity
has been growing its supporter base over recent years and has an ambition to create a step change in our
approach and significantly grow our Individual Giving donors and supporters.
This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a
deep understanding of print and digital marketing, and robust analytical skills, able to make clear
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.
Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.
2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter
engagement and data. The post holder will lead on the development of compelling campaign
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter
communications.
3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans
to continuously improve performance, response rates and ROI. To ensure effective use of campaign
data to improve targeting, segmentation and overall campaign performance
4. To design and implement campaigns with robust and engaging supporter journeys, that build
meaningful relationships and increase lifetime value & thereby long term sustainable income
5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth
6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture
7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team
for all relevant Individual Giving and Legacy campaigns/products
8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment
Houses, to maximise campaign effectiveness
9. To lead and maximise opportunities to drive new data acquisition and lead generation across all
channels, including reviewing and optimising existing lead generation activity and developing new,
innovative lead generation campaigns
10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is
compliant with all legislation and best practice
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, unpaid carers across Reading help loved ones cope with illness, disability and later life challenges – often with little support for themselves. In this role, you'll help ensure they can access the advice, information and practical support they need to continue caring with confidence.
As our Carers Support, Advice and Information Coordinator, you will play a key role in delivering a vital service on behalf of Reading Borough Council, helping carers access the support they need while ensuring Age UK Reading continues to provide a high-quality, responsive and impactful service. You will work as a member of the Carer's Partnership alongside 3 other local charities. Providing information and guidance, coordinating carers' assessments, running a support group and helping to identify people who may not yet recognise themselves as carers. Combining compassion, organisation and problem-solving skills, you will make a meaningful difference to the lives of local carers while helping to strengthen support for carers across Reading.
Please note this is not a role that can be done remotely. You will need to be on the ground, in Reading, undertaking home visits to provide face to face support to carers.
Be a trusted ‘Go To’ place for older people in Reading for services and support.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Legacy Manager role. This is an exciting opportunity for an experienced fundraising professional to lead and develop a legacy giving programme, driving sustainable long term income growth through effective marketing, stewardship, administration, and supporter engagement.
The successful candidate will play a key role in nurturing relationships with legacy supporters and prospects, delivering exceptional supporter care, and developing innovative campaigns that inspire supporters to leave a lasting impact.
Key Responsibilities
Legacy Programme Management
- Lead the development and delivery of the organisation's legacy fundraising strategy.
- Deliver agreed legacy income targets and support long term pipeline growth.
- Increase the number of confirmed legacy pledges year on year.
- Monitor and improve conversion rates from enquiry to pledge.
- Produce accurate legacy income forecasts and performance reports.
- Manage a portfolio of pecuniary and residuary legacies, acting as the primary contact for solicitors, executors, beneficiaries, and family members.
- Ensure all legacy income is administered efficiently, sensitively, and in accordance with best practice and compliance requirements.
- Maintain accurate records using the organisation's CRM system and ensure all documentation is securely stored.
Legacy Marketing & Acquisition
- Develop and deliver engaging legacy marketing campaigns across online and offline channels.
- Manage the legacy marketing budget and maximise return on investment.
- Work collaboratively with fundraising, marketing, and communications colleagues to integrate legacy activity across the organisation.
- Support audience development and pipeline growth through targeted acquisition activity.
Legacy Stewardship
- Design and deliver meaningful stewardship journeys for legacy supporters and enquirers.
- Manage legacy enquiries via phone, email, and post, providing a high standard of supporter care.
Person Specification
- Proven experience developing and delivering legacy marketing campaigns.
- Experience managing legacy giving programmes, including administration and stewardship.
- Strong understanding of legacy fundraising principles and sector best practice.
- Experience using CRM systems for supporter management and reporting (Salesforce experience desirable).
- Knowledge of probate processes and the legal aspects of legacy giving.
- Strong analytical skills with experience in income forecasting and performance reporting.
- Excellent project management skills and the ability to manage multiple priorities.
- Outstanding communication and relationship management skills.
- Ability to handle sensitive conversations with empathy and professionalism.
- Strong administrative skills and proficiency in Microsoft Office applications.
- Understanding of the charity sector and supporter engagement.
Salary & Benefits
- Salary: £40,000- £45,000 per annum
- Contract type: Permanent, full- time and part-time (minimum 30 hrs a week)
- Location: Stevenage, hybrid working
- Deadline: on rolling basis
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About This Job
This is an exciting and rewarding role managing award programmes recognising the achievements of the cadets and volunteers of the Combined Cadet Force and Army Cadet Force (UK Cadets). Working across two national cadet charities, you will proactively identify deserving individuals, manage and modernise the awards process, provide expert advice and seek additional national external awards and recognition.
We are looking for someone with experience in writing persuasive award citations or funding applications, with exceptional communication and process management skills.
This role is key to ensuring that the remarkable cadets and volunteers of the UK Cadets are appropriately recognised and celebrated for their extraordinary contributions.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 5th July 2026.
Interviews will be held in person in London during the week commencing 27th July 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Salary: £38,724.41 per annum (plus London Weighting of £5,023.71 if applicable)
Location: Old Street London (with flexibility to work from home)
Contract: Permanent
Hours: Full time 35 hours
Closing date: Monday 6th July at 11:30pm
Do you have proven fundraising or commercial business development experience that includes being responsible for identifying and developing new income-generating opportunities, plus a real desire to work for one of the leading charities in its field?
Then join Shelter as a Corporate Partnerships Manager and you could soon be playing a vital role within our Income Generation directorate.
About the role
If you’d relish the chance to become a critical driver in delivering on Shelter’s Corporate Partnerships fundraising strategy, retain long term support from the private sector and drive growth in our portfolio to help tackle the housing emergency, read on. Among your challenges will be the need to leverage Shelter’s high levels of brand awareness and compelling cause-led employee fundraising products to drive engagement. That will involve finding innovative ways to engage businesses and identify opportunities to maximise income from the private sector, their customers, and employees. Put simply, it’s an interesting and varied role that comes with lots of challenges and scope to develop both yourself and the fundraising opportunities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
As well as a demonstrable track record in a fundraising or business development environment, you have a strong understanding of commercial and financial principles and a proven ability to apply them to improve business performance. You’re also great at monitoring performance and progress against agreed objectives and taking action to ensure deadlines and outcomes are achieved. Establishing priorities and developing clear, efficient, and logical plans to achieve your goals comes easily to you too, while your excellent interpersonal skills enable you to engage effectively with a range of stakeholders and convey your ideas succinctly and persuasively.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter has a mature fundraising program that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income, of which a high percentage is unrestricted
The directorate consists of Community and Events, Individual Giving, Planning and Improvement and High Value Partnerships, where this particular role sits. High Value Partnerships covers Major Donors, Trusts & Foundations, Legacies and Corporate fundraising, with the Corporate Partnerships team split between New Partnerships and Partnership Management.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision-making
- We drive change aligned to our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Who We Are
The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations.
We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice.
Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice.
We are based in London but have a national remit.
Job description
We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact.
The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership.
See Job Description document for full details of the role and responsibilties.
Person Specification
Essential
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Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation.
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Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems.
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Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels.
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Strong ability to balance strategic thinking with operational delivery.
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Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice.
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Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities.
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Experience of managing external suppliers, advisers or contractors.
Desirable
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Experience of working in a time and resource limited small or start up organisation.
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Experience of working with boards, trustees or governance structures.
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Experience of working in an organisation committed to equality, anti-racism or social justice.
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Knowledge of organisational development or change management approaches.
Pay and Conditions of Service
This post is permanent and full-time.
The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting.
There is a probationary period of six months for this post.
Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays.
The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office.
The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m.
Application Process
Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance.
Please note that we are only able to appoint people who are eligible to work in the UK.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.
What you’ll be doing:
- Leading and developing St Luke’s legacy fundraising programme
- Planning and delivering multi-channel legacy campaigns
- Managing Free Will Writing initiatives and legacy events
- Building strong relationships with legacy supporters, pledgers and professional partners
- Developing engaging supporter journeys and stewardship communications
- Monitoring pipelines, income forecasts and campaign performance
- Acting as an internal advocate for legacy giving across the organisation
- Ensuring all activity complies with fundraising regulations and GDPR
We’re looking for someone who brings:
- Experience in legacy fundraising, direct marketing or supporter led fundraising
- Excellent relationship building and communication skills
- Strong copywriting and storytelling ability
- Confidence using CRM systems, data and reporting tools
- Strong project management and organisational skills
- Sensitivity and empathy when working with donors and bereaved families
- Knowledge of fundraising regulations and data protection requirements
- A relevant fundraising or marketing qualification is desirable but not essential.
The client requests no contact from agencies or media sales.
Location: Weymouth National Boat Centre, Dorset, DT4 8TZ (Hybrid)
Contract: Permanent, Part Time, 21 hours per week
Salary: £13,914 per annum pro rata (£23,190 per annum full time equivalent)
Closing Date: 26 June 2026
Are you an administrator looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.
Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.
We are currently looking for a Support Administrator to join our team.
About the role
The Inshore Boating Support Administrator works on development and administration of processes and policies that support our on the water activities, assisting with routine correspondence on all matters relating to the Inshore Boating department.
Responsibilities
- Answering and signposting enquiries received by email, post and phone.
- Updating and amending held records on all boats and equipment across the charity.
- Management and tracking of data to review and identify trends.
- Support the updating of personal records as required
- Supporting the Head / Assistant Head of Inshore Boating with the admin of the department.
- Support admin in the wider learning directorate.
Requirements
Requirements
- Experienced in the use of Microsoft Office programmes, EXCEL and Office 365 tools, SharePoint and MS Teams
- Experience of Oracle based databases
- Working as part of a team; Demonstrating a flexible and innovative service
- Engaging, influencing and enthusing colleagues, volunteers
- Experience of developing and managing business-to-business relationships
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Please note, we are actively interviewing candidates for this role and remain the right to close the right early if a candidate is appointed. If you are interested, please apply as soon as possible to be considered.
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand-new Shelter Shop in Beverley opening in summer of 2026. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are currently recruiting for an ambitious and proactive Fundraising Manager. Reporting to the PBI UK Director, the Fundraising Manager is a permanent, full-time position. You will take the lead on PBI UK's fundraising strategy, managing a portfolio of low to mid-level trusts, foundations, and individual donor relationships, while supporting the Director and wider team on the engagement and stewardship of high-level partnerships. Day-to-day, the role spans grant writing, donor reporting, prospect research, donor stewardship, campaign management — including biannual match-funding campaigns — and keeping the fundraising pipeline and contact management systems up to date.
You'll also represent PBI UK in the organisation's international Fundraising Working Group and deliver a high-quality supporter experience through online communications and fundraising events, making this a varied and impactful role at the heart of an organisation dedicated to protecting human rights defenders at risk.
Start date
ASAP after 1 September 2026
How to apply
Please send us a copy of your CV, as well as a cover letter of no more than two pages, addressing how you meet the essential attributes and telling us about your skills and experiences.
Full details of how to apply in the Job Description attached
Closing date: 5pm GMT, 24 June 2026
Provisional timeline
-
W/c 13 July - first round interviews
-
14th or 15th July - written test
-
W/c 20 July - second round interviews, if necessary
The client requests no contact from agencies or media sales.
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We’re looking for a detail-oriented Database Administrator to support the management and integrity of our supporter data across our three hospices — Chestnut Tree House, St Barnabas House and Martlets. You’ll play a vital part in ensuring our fundraising and supporter information is accurate and well maintained, enabling colleagues to deliver exceptional supporter experiences and maximise fundraising opportunities.
You’ll be:
Maintaining and updating supporter records on a day-to-day basis, ensuring high levels of accuracy, integrity and compliance with data protection standards.
Carrying out regular data cleansing activities, including managing returned mail, resolving duplicate records and addressing data quality issues.
Providing guidance, training and ongoing support to database users, promoting best practice in data management across the organisation.
Delivering general administrative support, maintaining accurate and well-organised digital and manual filing systems.
Working collaboratively across fundraising teams to enhance supporter relationships and continuously improve processes.





