Supporter manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Motability Foundation is a national charity which believes that no disabled person should be disadvantaged due to poor access to transportation. We help disabled people enjoy the freedom and independence to work, to learn, to access services, and to see family and friends.
We provide a range of grants to help people with different kinds of disabilities, and we oversee the Motability Scheme, delivered by the private company Motability Operations. The Scheme has more than 900,000 disabled customers who use the enhanced mobility benefits they receive from the Government to lease a car, scooter or powered wheelchair.
The Motability Scheme offers a wide range of vehicles, including standard cars, Wheelchair Accessible Vehicles (WAVs), with numerous accessibility adaptations to support independent driving and travel.
There are two key elements to this role:
• To analyse and report on Scheme performance as delivered by Motability Operations.
• To research external factors relevant to the operation of the Scheme including Government policy and developments within the automotive sector.
What you’ll be doing
Scheme Oversight
• Support oversight activities including the review of Motability Operations’ KPI reports and information, analyse performance and report against Scheme operational objectives.
• Produce input to a monthly commentary on Scheme Performance to be presented to the Board of Governors.
• Undertake operational reviews on selected areas of Scheme activity.
• Liaise with Motability Operations to raise areas for review within the Scheme, critically review the reports provided, and escalate to the Board of Governors.
• Participate in policy and process reviews.
• Seek to better understand the delivery of the Motability Scheme.
• Review and document ways of working and process changes in Scheme Oversight.
Research
• Monitor Government policy and legislation relating to the automotive sector including transition to Electric Vehicles in 2035; emissions legislation, including the Zero Emissions Vehicle Mandate; introduction of Clean Air / Congestion Zones; taxation on motoring including potential Road Pricing.
• Keep up to date with developments within the automotive sector, particularly vehicle conversion and adaptations for disabled customers, during a period of significant change including the transition to electric vehicles and the restructuring of motor retail towards manufacturer direct sales and online.
• Prepare research summaries and conclusions for Directors and Governors.
• Consider policy implications for the Scheme following research projects.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.
Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.
The Prospect Development Team sits within the Supporter Management Team within Philanthropy & Partnerships department but works across the whole of Engagement & Fundraising. Primarily, the team supports the Philanthropy and Corporate Partnerships fundraising teams in their prospecting and fundraising strategies. The team’s role is to help colleagues understand their supporters at an individual level, but also to bring to the forefront the key trends and milestones in their journeys within the NSPCC. We aim to match opportunities for giving and engagement with our supporters’ charitable interests.
To deliver this, the Prospect Development Team offers prospect research, management and identification services. The team works with departments within the directorate on projects and initiatives which have the potential to further leverage major giving and corporate income.
The team also has a role to play in sharing insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the directorate, and in ensuring that our fundraising and research practices are compliant with sectoral regulations.
As a Prospect Development Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience within a sector leading team.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
· Contribute to the Income Generation directorate’s purpose of maximising income from supporters by carrying out prospect research and prospect identification activities that contribute to fundraising activity.
· Deliver the Prospect Development Team’s strategy for supporting the growth of high value income from individuals and organisations.
· Work effectively and proactively with other departments in fundraising, in particular Philanthropy and Partnerships, and other functions within the NSPCC, to ensure prospect research activities serve their insight requirements.
· Deliver prospect research profiles, identify new fundraising opportunities and conduct activities which offer actionable insight.
Key relationships - Internal
· Reports to Prospect Development Manager.
· A member of staff of the Prospect Development Team and the Philanthropy & Partnerships department.
· Works closely with colleagues in Engagement & Fundraising to develop information, reporting and/or fundraising initiatives.
· Engages with staff in other NSPCC functions as necessary to ensure they are fully equipped to understand how potential and existing donors can connect to the NSPCC’s cause.
Key relationships - External
· Works with a range of agencies and suppliers that support fundraising research activities.
Main duties and responsibilities
· Devise, agree and deliver particular aspects of the Prospect Development Team’s annual business plan and budget alongside the Prospect Development Manager, to enable the NSPCC to deliver its planned activities and services.
· Delivery of business systems and processes within income generation in line with agreed key performance indicators and ensuring service level agreements are met where applicable.
· Manage relationships and deliver high quality support, information and data to fundraisers for whom you are assigned as lead contact. Corresponding effectively using creative and engaging methods of communication.
· Carry out research through a range of sources, including the internet, intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to areas such as proposals, events, donor strategies and fundraising communications.
· Analyse and present research findings in a written or verbal format, including briefing notes, reports, summarising papers and publications. Develop full and accurate research profiles on prospects and donors to make recommendations that contribute to the agreed departmental strategic goals.
· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on- going basis and making recommendations for and implementing improvements.
· Work with the Prospect Development Manager to maximise the opportunities by which Prospect Development can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
· Maximise income by sharing knowledge, specialist expertise and experience of a specialist business support area with others in order to add value to cross-market fundraising activities.
· Be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
· Keep up to date on best practice and developments within the charity sector generally and particularly in terms of changes to fundraising regulations and codes of practice.
· Undertake specific projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC’s service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
· To maintain an awareness of and comply with NSPPC data protection regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that supports equality, diversity and inclusion
· To be pro-active in identifying ways to improve personal and team performance
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders and the public.
2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
3. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present the information clearly in a way that meets desired outcomes.
4. Proven ability to build, manage and develop relationships with individuals and teams and achieve objectives through these relationships.
5. The ability to plan, monitor and implement projects/initiatives to agreed deadlines, often with conflicting priorities.
6. Well-developed ability to apply effective numeracy skills in entering and recording financial and other data and in interpreting, analysing and presenting data in a clear and accurate format to meet desired outcomes.
7. Experience of success in information provision/prospect research/customer insight in a customer focussed environment.
8. Experience in using supporter or customer databases and Windows based software packages including word processing, spreadsheets, electronic mail and the internet, in order to deliver tasks and projects.
9. Experience in a research role, preferably prospect research in a major charity.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse & Logistics Coordinator
One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)
Help keep our food bank running and support people facing food insecurity across South Bucks
One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.
We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.
If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.
About the role
As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.
This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.
Reporting to: Operations Manager
Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE
Hours: 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.
A full driving licence is essential, along with a willingness to drive the charity's van.
Key responsibilities
Warehouse Operations
- Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
- Organise and rotate stock to ensure food is stored safely and efficiently.
- Monitor inventory levels and maintain accurate stock records.
- Ensure adequate stock levels are available for food parcel preparation.
- Maintain a clean, safe and organised warehouse environment.
- Report shortages, surpluses or operational issues to the Operations Manager.
Volunteer Coordination
- Supervise and support warehouse volunteers during daily operations.
- Provide clear guidance and ensure volunteers follow warehouse procedures.
- Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.
Food Stock Management
- Carry out and review weekly stock checks.
- Identify low stock levels and report requirements to the Operations Manager.
- Liaise with the Finance and Procurement Coordinator regarding purchases.
- Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.
Health & Safety
- Promote and maintain a strong health and safety culture within the warehouse.
- Carry out routine checks, including temperature monitoring and environmental checks.
- Ensure compliance with food hygiene, manual handling and warehouse procedures.
- Act as Deputy Fire Warden.
- Work with external contractors, including pest control and PAT testing providers.
- Escalate concerns and support the implementation of health and safety improvements.
Facilities and Vehicle Management
- Support the upkeep, security and maintenance of the warehouse building.
- Ensure the charity van remains roadworthy, legally compliant and well maintained.
- Liaise with waste management providers and other service contractors.
- Undertake other reasonable duties as required to support the charity's operations.
About you
We are looking for someone who is:
- Experienced in warehouse, stockroom or inventory management.
- Highly organised with excellent attention to detail.
- Comfortable supervising and motivating volunteers.
- A confident communicator who enjoys working with people.
- Practical, proactive and willing to get involved wherever needed.
- Able to identify and solve operational problems quickly.
- Physically fit and able to safely lift items up to 25kg.
- Committed to supporting people experiencing hardship within the local community.
- Adaptable and able to manage changing priorities.
- Competent using basic IT systems, spreadsheets and stock management tools.
A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.
What we offer
Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.
We offer:
- Salary of £13,600 per annum (£28,000 FTE)
- 25 days annual leave plus Bank Holidays (pro rata)
- Contributory pension scheme
- Employee Assistance Programme
- Ongoing training and mentoring
- Opportunities to develop new skills and gain valuable charity sector experience
- A welcoming and collaborative working environment
Additional information
The successful candidate will be required to:
- Undergo a DBS check.
- Provide details of two referees.
- Complete relevant induction and training programmes.
One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.
Apply now
To apply, please send your CV and a covering letter or email to:
Jo Belshaw, Operations Manager
Closing date: 31 July 2026
Food bank supporting people in crisis with emergency food parcels and other services in High Wycombe and South Bucks.



Help shape the future of Britain's mountain heritage
The Mountain Heritage Trust (MHT) is the national charity dedicated to preserving and sharing the rich history of mountaineering, climbing and exploration in the UK and beyond. Our collections, archives and stories document over two centuries of adventure, innovation and human endeavour in the mountains.
Thanks to support from The National Lottery Heritage Fund, we are embarking on an ambitious two-year programme to improve access to our collections, expand our audiences, strengthen partnerships and build a sustainable future for the Trust.
We are seeking an enthusiastic and entrepreneurial Communications & Business Development Manager to help lead this exciting next phase of development.
About the role
This is a unique opportunity to combine communications, fundraising, partnership development and project delivery within a respected national heritage organisation.
Working closely with trustees, volunteers, consultants and partner organisations, you will:
● Lead delivery of our communications and audience development activity
● Develop new fundraising, sponsorship and income generation opportunities
● Build and manage strategic partnerships across the heritage, outdoor and education sectors
● Co-ordinate and support our volunteer programme
● Help deliver exhibitions, events, outreach activity and digital projects
● Support delivery of our National Lottery Heritage Fund project and long-term organisational sustainability
This is a varied and outward-facing role with significant scope to shape the future direction of the Trust.
About you
We are looking for someone who can combine strategic thinking with practical delivery.
You may come from a heritage, charity, cultural, environmental, education or outdoor-sector background and will have experience in three or more of:
● Fundraising, business development, income generation and grant applications
● Communications, marketing or audience development
● Social media management
● Partnership management and stakeholder engagement
● Volunteer coordination and project delivery
● Heritage, museums or archives
● Interest in outdoor recreation, climbing or mountaineering
Most importantly, you will be a strong relationship builder, an effective communicator and someone who enjoys turning ideas into action.
In addition, applicants should:
● Have the right to work in the UK
● Be able to travel occasionally throughout the UK, so a driving licence is useful.
Why join us?
This is an opportunity to play a leading role in safeguarding and sharing Britain's mountain heritage while helping shape the long-term future of a nationally significant organisation.
Want to apply for this role?
Read the full job description and submit your application. You will be asked to upload your CV and supporting statement. You will need to be signed into a Google account to access the links.
Closing Date: 22 July 2026
Interviews: Week commencing 27 July 2026
Expected Start Date: September 2026
We collect, conserve and share the stories, objects and archives of the climbers and mountains that have shaped the sport



The client requests no contact from agencies or media sales.
The Talent Set are delighted to be partnering with Guy’s & St Thomas’ Foundation to recruit a new Head of Funding, joining their Funding & Impact team as a key senior leader responsible for shaping and delivering the Foundation’s funding strategy.
Head of Funding
Salary - £70,000 - £74,000
Location: London with hybrid working (2dpw on site)
Guy's & St Thomas' Foundation is an independent charitable foundation working to build a healthier society. Through funding, partnerships, research and innovation, the Foundation tackles some of the most pressing health challenges facing communities, with a particular focus on reducing health inequalities and improving health outcomes.
The Foundation combines grant-making with strategic influence and long-term investment to create lasting social impact, supporting innovative projects and programmes that improve health and healthcare outcomes for communities now and into the future.
As Head of Funding, you will lead the delivery and development of the Foundation’s funding portfolio, overseeing significant funding activity and ensuring resources are invested effectively to maximise impact. Working closely with the Director of Funding & Impact, you will help shape strategic priorities, build influential partnerships and lead a high-performing team responsible for delivering funding programmes from opportunity identification through to evaluation and learning.
As Head of Funding you will:
- Support the development and implementation of the Foundation’s funding strategy, ensuring alignment with organisational priorities and impact goals.
- Lead and manage the Funding Team, overseeing funding activity and ensuring delivery against strategic objectives.
- Develop and maintain strong relationships with healthcare, research, academic and charitable sector partners.
- Oversee funding assessment, decision-making and governance processes, ensuring robust and effective grant-making practice.
- Lead funding committees and advisory processes, preparing high-quality recommendations and reports for decision-makers.
- Drive continuous improvement across funding policies, systems and ways of working to enhance effectiveness and impact.
- Work collaboratively with internal colleagues to support financial planning, reporting, evaluation and portfolio management activities.
- Represent the Foundation externally, promoting its funding and impact work and identifying opportunities for collaboration and influence.
You will bring:
- Significant experience leading funding, grant-making or investment programmes within a charity, healthcare, academic or funding environment.
- Strong understanding of the healthcare, research or scientific sectors and the opportunities and challenges they present.
- Experience managing funding committees, advisory groups, peer review processes or board-level decision-making activities.
- Demonstrable ability to develop strategy and translate this into effective operational delivery.
- Strong relationship-building skills, with a proven track record of managing complex stakeholder relationships and partnerships.
- Strategic leadership experience, including leading, motivating and developing high-performing teams.
- Excellent communication and influencing skills, able to communicate complex information clearly to a range of audiences.
- Highly organised and analytical, with the ability to manage multiple priorities and make informed decisions in a complex environment.
How to Apply
To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Finance & Operations Manager
- Working hours & Location: 2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
- Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
- Type of Contract: Permanent role. The post is available for start in August 2026.
- Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
- Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.
At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.
Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.
The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.
As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.
This role has an occupational requirement for the post-holder to be an active Christian and to be prepared to lead staff and others in prayer times and work with churches.
What you will be working on:
- Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
- In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
- You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
- Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
- In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
- As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.
This role is for you if you have:
- Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
- The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
- Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
- Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
- A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
- A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.
English+ is a charity offering free English classes and activities, helping adults build confidence, build friendships and integrate in UK.
The client requests no contact from agencies or media sales.
Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.
This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery.
The role will assist in delivering:
- A transformational, organisation-wide approach to change grounded in best practice.
- High-quality, consistent programme delivery through a strengthened PMO capability.
- Improved organisational readiness and staff confidence during periods of change.
- Clear, measurable outcomes across the Foundation’s strategic transformation priorities.
- A culture that embraces innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Data Leadership:
- Establish and maintain programme governance frameworks, controls, and reporting standards.
- Ensure the programme delivers measurable business value and ROI.
- Provide executive-level reporting to sponsors and other appropriate governance groups.
Portfolio & Delivery Oversight:
- Oversee multiple interdependent projects, managing the end‑to‑end delivery, from design through to implementation and evaluation.
- Manage the programme with clear plans, milestones, budgets, and risk management so that the Foundation is well informed about the programme’s performance.
- Drive delivery to time, cost, scope, and quality targets.
- Ensure benefits realisation planning and post-implementation reviews are held, and findings shared where appropriate.
Risk & Issue Management:
- Develop a programme-level risk management framework.
- Proactively identify cross-project risks and systemic issues, using data, evidence and learning to improve programme effectiveness
- Develop organisational-wide mitigation and contingency strategies.
- Ensure regulatory, compliance, and governance standards are met within Projects
Change & Transformation Leadership:
- Lead on large-scale organisational change initiatives.
- Embed change management and organisational adoption.
- Develop communication plans to support transformation.
- Embed new ways of working, processes, or systems.
Financial & Commercial Management:
- Support delivery leads with the development of business cases.
- Ensure financial performance and cost control are managed, an appropriate use of charitable funds and value for money
- Develop in Project vendor and third-party relationships and serve as an escalation point for delivery leads.
- Assist on procurement strategy where required.
Team & Capability Leadership:
- Lead and mentor more junior project managers and delivery leads so that project teams’ performance are consistent across the programme.
- Develop performance standards and accountability structures.
- Foster a culture of delivery excellence and continuous improvement.
Quality & Continuous Improvement:
- Identify opportunities to improve ways of working, programme design and delivery
- Implement programme assurance and quality control measures.
- Promote best practices in project and programme management.
- Conduct lessons-learned reviews and drive process improvement.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Self-starter who is adaptable, able to operate strategically and hands‑on in equal measure.
- Willing to learn and develop new skills, and help to develop the knowledge and skills of peers
- Committed to the principle of continuous improvement, with careful attention to detail and due process
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders
- Good interpersonal skills and able to influence and effectively liaise with both internal and external communities
- Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills, working with integrity, and exhibits the Foundation’s core values
- Skilled in working with agile methodologies
Knowledge, experience, and qualifications:
- Proven experience in advanced programme and portfolio management expertise, delivering large, complex, multi-stream programmes.
- Able to demonstrate good strategic thinking and commercial acumen, showing strong problem-solving and analytical capability.
- Good financial literacy (budget management, cost modelling, ROI analysis).
- Expertise in building business cases, development, and benefits realisation planning.
- Expertise in leading cultural organisational changes, bringing planning to life across an organisation.
- Excellent communication skills with the ability to translate technical concepts for senior and non‑technical audiences.
- Track record of influencing at senior/executive levels
Desirable Qualifications:
- MSP, PgMP, PRINCE2, PMP, or equivalent.
- Experience in fundraising and fundraising organisations (desirable)
Benefits:
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
What if your next role could help people step forward and make a difference when it matters most?
At LIVES, we believe that saving lives starts long before an emergency happens. Through prevention, education and community engagement, we help people develop the skills, confidence and willingness to step forward and help when it matters most.
We're looking for an enthusiastic and experienced Community Prevention and Programmes Manager to lead and develop this important area of our work. This is an exciting opportunity to shape a growing portfolio of community programmes that help create safer, healthier and more resilient communities across Lincolnshire.
Working with volunteers, community groups, partners and funders, you will lead programmes that deliver lifesaving skills training, support community resilience and help prevent illness and injury. You will play a key role in turning ideas into practical action and ensuring our programmes deliver meaningful and measurable impact.
What you'll be doing
You will lead the day-to-day delivery and development of our community education and prevention programmes, including initiatives focused on lifesaving skills, public safety, health improvement and early intervention.
A significant part of the role will involve recruiting, supporting and developing our network of Community Champion volunteers, helping them deliver high-quality community education and engagement activities with confidence and consistency.
You will build strong relationships with schools, workplaces, community groups, local organisations and other partners to expand the reach and impact of our programmes. You'll also lead funded projects, ensuring they are delivered effectively, achieve agreed outcomes and provide clear evidence of impact for funders and stakeholders.
Alongside programme delivery, you will identify opportunities for growth, contribute to funding applications, support the development of new initiatives and help shape the future direction of community prevention work within LIVES.
About you
We're looking for someone who combines excellent organisational and project management skills with a genuine passion for working with communities.
You will have experience of coordinating, delivering or managing community-based projects, programmes or services, along with experience of engaging communities, building partnerships and supporting volunteers. You'll be comfortable managing multiple priorities, monitoring outcomes and demonstrating impact, while maintaining a practical and solutions-focused approach.
You will be an excellent communicator, able to build positive relationships with a wide range of people, and motivated by the opportunity to help communities become safer, healthier and more confident.
Experience within the charity, healthcare, public health, education, emergency response or community development sectors would be advantageous, but we are equally interested in people who can demonstrate transferable skills and a commitment to our mission.
Why join LIVES?
LIVES is a charity dedicated to saving lives in Lincolnshire. Every day, our volunteers, clinicians and staff work together to help people in their moment of need, equip communities with the skills and confidence to act when it matters most, and provide support before, during and after health emergencies.
This is a rare opportunity to lead a growing area of work where you can see the direct impact of your efforts on individuals, communities and the future direction of the charity. If you're passionate about empowering people, developing volunteers and creating programmes that make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Goodman Masson are partnered with a highly respected, award-winning Multi-Academy Trust (MAT) in North London to find a skilled and proactive Finance Manager.
Educating over 2,500 pupils across a close-knit family of primary and secondary schools, our client is dedicated to providing life-changing opportunities within vibrant, diverse communities. Recently recognised nationally for their exceptional educational outcomes and community outreach, they provide a highly collaborative and supportive central services team environment where your work directly impacts the success of young people.
As the Finance Manager, you will support the monitoring and control of Trust spend, working closely with the Finance Director to successfully manage budgets and incoming resources, whilst delivering the highest standards of customer service to the academies in the Trust and other stakeholders.
You will be responsible for the day-to-day finance transactions, including banking, management accounts review and reconciliation, debtor management and reporting, and the administration and development of the finance system. This includes close working with the Accounts Payable team to ensure robust financial control, compliance and efficiency across all academies within the Trust.
You will provide a stable, flexible and resilient service that supports leadership in delivering value for money and strong financial stewardship across all income streams received by the Trust.
Key Responsibilities:
- Financial Control & Accounting: Lead month-end close procedures, balance sheet reconciliations, and correction journals. Maintain the fixed asset register and calculate annual depreciation in line with academy financial reporting standards.
- Budgeting & Income Management: Partner with the Finance Director to advise academy budget holders, manage self-generated income streams (including debt management/reporting), and oversee compliance for the 6th form bursary payment process.
- Cash & Compliance: Direct daily banking reconciliations, cash-flow forecasting, and monthly VAT 126 return submissions to HMRC.
- Systems & Operational Support: Act as the super-user and administrator for the Trust’s finance system—providing training to staff and stepping in to support the Accounts Payable team during peak periods.
- Procurement: Oversee the Trust’s centralised contract register to support timely renewals, compliance with procurement policy, and value-for-money principles.
- Audit & Governance: Assist in the preparation of monthly management accounts and support the internal scrutiny and external annual audit processes by providing clean evidence.
- Academy Partnering: Spend time out at the local academy sites to assist with school trip costings, build visibility, and strengthen financial understanding across the school.
What You'll Need to Succeed:
- Sector Experience: Prior finance experience within an educational setting, academy trust, local authority, or the wider public/not-for-profit sector is highly desirable but not essential.
- Technical Strength: A strong foundation in management accounts preparation, balance sheet reconciliations, and financial control frameworks.
- System Savvy: Excellent IT skills, particularly with modern finance software/ERP systems, and the ability to train/support other users.
- Communication Skills: The ability to explain complex financial matters clearly to academic leaders and senior trustees who may not have a finance background.
- Flexibility: A collaborative mindset with a willingness to travel to different academy locations in North London as required.
The Salary range is £45,000 - £53,000 + Excellent benefits including Local Government Pension Scheme.
You will be predominately based in the trusts Head Office (Edmonton / Enfield area) with some travel to the academy sites which are local to the office.
Applications are being reviewed on a rolling basis, therefore please apply ASAP with your CV to ensure you are considered.
Partnerships and Engagement Manager
As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.
This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.
Position: Partnerships and Engagement Manager
Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.
Hours: 37.5 hours per week
Salary: £37,000 - £41,250 per annum
Contract: Permanent
Closing Date: 7th July 2026
About the Role
Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.
You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.
Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.
Key areas of responsibility include:
- Regional Partnerships & Engagement
- Partnership Development
- Corporate Partnerships & Charity of the Year Opportunities
- Networking, Outreach & Profile Raising
- National Therapy Assessment Centre Engagement
- Income Generation & Opportunity Development
- Collaboration & Organisational Development
- Governance, Compliance & Reporting
You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.
About You
While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.
This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.
The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.
You will have experience of:
- Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
- Developing new opportunities, partnerships, or strategic relationships.
- Influencing, and relationship-building
- Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.
You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about improving support for families affected by substance misuse? This could be the perfect role for you!
The Family Support Worker is an exciting position within a growing, dynamic team where you can make a real difference to the lives of unpaid carers in Lambeth.
Following a highly successful launch to address a gap in support for young and adult carers looking after someone with substance misuse issues, this vital project has now been running for more than two years. As we enter the next established phase of the service, we are looking for a new Family Support Worker to bring their expertise, enthusiasm, and fresh ideas to help us continue expanding our impact.
The Role
Working across both our Young Carers and Adult Carers Services, you will provide holistic support to families affected by substance misuse through whole-family assessments and reviews. You will ensure that adult and young carers, as well as their wider families, have access to a range of emotional and practical support tailored to their specific needs.
What we are looking for:
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Sector Knowledge: An understanding of working within the substance misuse field and the associated health and social issues.
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Experience: Preferably, experience working with both adults and children/young people.
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Qualifications: A professional qualification in health & social care, youth or community work, and/or direct experience delivering family-focused interventions.
If you are looking for a fast-paced, rewarding role that makes a lasting difference to carers' lives, we would love to hear from you.
About Us
Carers’ Hub plays a vital role in Lambeth, supporting the borough's many unpaid carers. Carers often dedicate themselves to their roles at a heavy toll to their own wellbeing, frequently making sacrifices that impact their finances, education, and daily lives. We seek to limit these challenges through four core workstreams:
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Raising awareness of carers and their invaluable contributions.
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Influencing local policy through active community engagement.
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Improving carer wellbeing through direct interventions.
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Connecting carers to one another, as well as to external support and training opportunities.
Key Information
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Closing Date: 9am, Friday 10 July 2026
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Interviews: Wednesday 15 July
The client requests no contact from agencies or media sales.
We are looking for a Local Services Manager to join our team on a permanent, part-time basis, working 21 hours per week.
As this is a community-based role, regular travel across West Sussex will be required. You will be expected to spend one day a week, Tuesday, working from our Horsham Office, to support and manage our volunteers based there.
This is a high-impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across a diverse and largely rural county.
You will play a critical role in ensuring people affected by dementia receive high-quality, accessible and person-centred support, while working within a well-established, innovative, grant-funded contract.
As Local Services Manager, you’ll provide visible, values-driven leadership to your team and partners, driving performance, strengthening relationships, and identifying opportunities to continually improve outcomes.
This is a homebased role with regular travel across West Sussex. You’ll be expected to attend the Horsham office at least once a week and maintain a strong local presence through partnership engagement and team support. Due to the geography of the area, access to a vehicle is essential and mileage claims will be paid from the West Sussex border.
Whilst the role is based within West Sussex, there will be opportunities to work collaboratively across the wider Sussex area, supporting regional service development and working alongside colleagues to strengthen provision to benefit people affected by dementia.
You will work closely with fellow Local Services Managers and contribute to the South East Regional Management Team, giving you exposure to wider strategic leadership and development opportunities.
This role is particularly suited to candidates who are ready to step into leadership, build on their experience, and broaden their impact.
About you
You will have:
- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
- Experience in leading geographically dispersed, community-based teams and managing contracts, with a focus on quality and safe delivery of a high performing service.
- You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
- Passionate about continually improving services for people affected by dementia and informed by their experiences. You will be committed to our values, and have a focus on meeting the needs of the diverse communities of West Sussex, driving forward equity and accessibility in our service.
- Comfortable working independently and collaboratively across a dispersed team.
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Be able to travel regularly across West Sussex and maintain a strong local presence
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Providing strategic leadership of contract delivery, ensuring performance, quality, and compliance
- Lead, support, and develop a team of Dementia Advisers and volunteers, creating a high-performing, engaged, and inclusive team culture
- Provide coaching, guidance, and performance management to enable individuals and the wider team to succeed.
- Collaborating with fellow Local Services Managers to provide cohesive leadership across the region to ensure seamless delivery. You will also be part of the South East Regional Management Team, with occasional face to face meetings outside of the immediate area.
- You will share responsibility for quality monitoring, performance and team culture of the West Sussex team.
- Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
- Identifying opportunities to strengthen services and improve outcomes for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place over Teams w.c. 27th July 2026
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
The Woodland Trust is looking for a Service Delivery Manager to help us deliver strategic and operational plans.
The Role:
• Manage and deliver a successful call centre/back office operational process.
• Lead a successful team, supporting and training where required.
• Interpret the support services strategy and vision and apply to operational planning to achieve departmental and campaign KPI’s.
• Monitor and embed best practice across the team.
• Review real time service performance and assign personnel to ensure financial goals, SLA’s and quality metrics are achieved.
• Recommend and implement system and procedure developments and improvements.
• This role will require attendance at our head office in Grantham, Lincolnshire four out of five days per week.
The Candidate:
• Experience managing a successful call centre working at a senior leadership level.
• Strong communication skills with the ability to build successful stakeholder relationships.
• Experience shaping and implementing organisation strategy.
• Knowledge of Microsoft suite, telephony, reporting and fulfilment solutions.
• Experience in project management with the ability to coordinate multiple workstreams.
• Strong problem solving skills with the ability to prioritise tasks as needed.
• Knowledge of PCI:DSS, Gift Aid, Direct Debit, FRSB and data privacy.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will take place via Microsoft Teams on 30th July 2026.
Women’s Support Worker (Telephone) – 2 Vacancies
Location: East London – Office based
Hours of work: Role 1 – 28 hours per week, Role 2 – 35 hours a week
Line Manager: Beyond Support Service Manager
Leave: 25 days plus bank holidays
Salary: £30,600 per annum FTE
Contract: Permanent
Closing Date: Midnight on 31st July 2026
Job Purpose
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit 2 new Women’s Support Workers. Taking a woman-centred approach, your role will be to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.
We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.
Who are we looking for…
- You will be compassionate and communicate well with women using their chosen methods to support individuality.
- You will be encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals.
- You will be supportive – provide support to ensure the safety & wellbeing of women using our services.
- You will be observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being.
- You will be engaging – support women to engage in the local community where possible.
- You will be able to think and work independently yet also be a supportive colleague to the wider team.
- You will possess energy, motivation, and professional resilience.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
We take the well-being of our staff seriously, and actively encourage our team to take time to reflect and to continuously develop their skills and knowledge. We offer regular clinical supervision, a development and training budget, as well as regular team training and reflection events.
Genuine Occupational Requirement (GOR)
This role will work alongside women involved in survival sex, survivors of sexual exploitation and women with lived experience of violence against women, and is therefore restricted to female applicants only under Section 9 of the Equality Act 2010.
You’ll enjoy…
- Competitive pay
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 25 days plus bank holidays
- Flexible working
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
- Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
Using AI tools for your application – We are seeing an increase in generic, duplicated applications generated using AI tools. Submissions must reflect your own experience and individuality. Applications that appear “carbon copy” or not genuinely representative of you may be rejected.
To apply:
Please visit our website by clicking apply.
Applications close: Midnight on 31st July 2026
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
OUR MISSION is to raise awareness of the sex industry and survival sex, challenge the societal norms that perpetuate harm, and transform responses by