Training administrator jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?
Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.
You’ll be digitally literate, numerate and happy dealing with members of the public.
The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our outsourced accounting provider.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join a growing team at the Academy, where you will play a pivotal role in delivering:
- An MEL system that drives real change. You’ll go beyond collecting interesting data - focusing instead on strengthening MEL practices to generate meaningful insights, ask the right evaluation questions, and ultimately support improvements that enhance the Academy’s overall impact.
- A high-quality internal support function. You’ll ensure colleagues across the organisation receive timely, expert MEL guidance, advice and hands-on support, enabling them to make informed, evidence-based decisions.
- A robust evidence base on the effectiveness of the Academy’s work. Your contribution will help shape the future programme portfolio and strengthen the Academy’s fundraising efforts by demonstrating clear value and impact.
In this role, you will provide expert support to MEL activity across a diverse product portfolio. This includes supporting the development of MEL plans and frameworks, updating MEL tools and assisting on data collection, cleaning, analysis and management. Your primary focus will be championing the use of data and evidence to inform and improve product design across the Academy.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
For more information and to apply, please visit our careers page.
Closing date: 20 April 2026.
Interview date: w/c 5 May 2026.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our service based in Alder Hey Children’s Hospital. The post-holder will work closely with the part-time Deputy Cinema Manager, their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run a minimum of four regular inpatient screenings each week, including evenings and weekends. There is also a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identifying candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
- Line management of the Deputy Cinema Manager.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Alder Hey MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Prior people management responsibility.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day.
HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided.
Relevant experience is desirable but not essential.
Salary: £29,000 – £32,000 per annum
Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)
Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.
Requirements - this job is for you if you:
- Have good written and oral communication skills in English and can liaise with external agencies in a professional manner
- Can communicate compassionately and build trust to help people navigate challenging circumstances
- Have good IT literacy and organisational skills
- Can take initiative as a member of a team
- Can work under emotional pressure and respond to stressful situations professionally and with integrity
What will you do in the role?
- Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings
- Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
- Arrange viewings of suitable properties with clients and liaise with agents and landlords
- Make referrals to hostels and supported housing
- Assist clients to access grants and with benefit claims
- Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
- Update client records and referrers using our CRM system, In-Form.
- Work with the team to keep improving the service
Desirable Experience and skills:
At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:
- Working within a team of professional staff
- Successfully building relationships with a variety of stakeholders
- Experience of working with a charity/third sector organisation
- Working or serving within an organisation with a Christian ethos
- Supporting people to resolve issues with benefit claims
- Personal experience of overcoming homelessness or disadvantage
- Supporting people to access or sustain accommodation
Equal Opportunities:
HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.
Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Part time, one-year contract, 2.5 days per week (18.75 hours)
Salary: £14,000-£16,000 per annum (£28,000-£32,000 FTE (depending on experience))
The Brent Centre for Young People
The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy.
The Role
As HR Officer, you will play a role in bringing structure, consistency and clarity to Brent Centre’s HR processes. You will deliver practical, people-focused support across the employee lifecycle, from recruitment, onboarding to contract changes, developing and updating organisational policies, helping to strengthen and develop how HR supports colleagues across the organisation.
Working closely with the Administration and Finance Manager, you will act as the first point of contact for day-to-day HR queries, ensuring they are handled promptly, accurately and in line with Brent Centre’s values. You will support colleagues and managers to use HR systems effectively, interpret and apply policies correctly, and follow clear, consistent processes. You will maintain accurate information across our HR systems (Bright HR and SharePoint HR Intranet) and ensure HR data is complete, compliant and up to date.
The client requests no contact from agencies or media sales.
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Contract: Permanent
Reports to: Network Coordinator
Location: Hybrid – home based, but with regular attendance of meetings in Newham
Background:
One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.
Our mission is to champion and strengthen local charities and community organisations. We do so by facilitating collaborative action in Newham.
Our values inform everything we do:
Inclusion
Ensure all community groups, including grassroots organisations, feel supported and valued.
Transparency
Maintain clear, open communication with members and stakeholders.
Leadership
Take bold initiatives and act as a catalyst for sector-wide growth.
Respect
Value and honour the diversity and rights of members and the community.
We have four strategic priorities that guide our work:
Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.
Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.
Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.
Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.
Purpose of the Role
The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.
Key Responsibilities
Finance (priority area)
• Maintain accurate financial records on QuickBooks.
• Prepare bank reconciliations and assist with cashflow forecasts.
• Process invoices, expenses and reimbursements.
• Prepare draft management accounts.
• Support annual budget preparation and monitoring.
• Administer SafeHR (online payroll system) and manage pension returns.
• Maintain grant and project financial trackers.
• Ensure compliance with financial policies.
Administration & Office Management
• Maintain administrative systems and filing structures.
• Oversee supplies, equipment and IT procurement.
• Support onboarding of staff and volunteers.
• Act as first point of contact for routine enquiries.
• Arrange meetings, take minutes and support diary coordination.
• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.
• Prepare board papers and governance documentation.
• Maintain databases and contact lists.
IT & Systems Support
• Coordinate basic IT troubleshooting and liaise with external providers.
• Maintain equipment records, licences and renewals.
• Support development of internal processes and digital tools.
Community Hire Scheme
• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.
• Organise regular maintenance of the equipment for hire.
• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.
• Promote the scheme widely and ensure that it is taken up by local residents and community groups.
Member and Network Communications
• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.
• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.
• Upload and update content on the One Newham website and/or member portals (where applicable).
• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).
• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.
Person Specification
Essential Experience and Knowledge
• Experience in a finance-focused administrative role, ideally in a charity or small organisation.
• Strong working knowledge of QuickBooks.
• Experience maintaining financial records, processing invoices and preparing reconciliations.
• Good understanding of office administration systems and general office management.
• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.
• Experience maintaining contact lists or simple CRM/mailing systems.
Skills & Abilities
• High level of accuracy and attention to detail, particularly in financial work.
• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Ability to handle confidential information appropriately.
• Ability to work independently and use initiative in a small team environment.
• Practical, solutions-focused approach to day-to-day challenges.
Personal Attributes
• Reliable, proactive and well-organised.
• Calm, flexible and adaptable in a changing environment.
• Confident building positive working relationships with colleagues, members and partners.
• Commitment to equality, diversity and inclusion.
• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.
Desirable
• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).
• Experience supporting grant administration and financial reporting.
• Knowledge of charity finance regulations and good practice.
• Basic design skills (e.g. Canva) for simple flyers or social media graphics.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.
Job description
We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.
Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.
Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
JOB DESCRIPTION
The Role
This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.
Key Responsibilities Include:
- Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
- Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
- Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
- Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.
Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.
Hours Per Week: 30
Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children
Benefits:
- Salary: £28,000 per annum (£35,000 FTE pro rata).
- Hours: 4 days per week (30 hours), including some evening and weekend work.
- Contract: Permanent (2-year funding secured).
- Location: Hybrid; based at Victoria House (Oldham) with community outreach.
- Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.
Growth: Access to professional development, training, and qualifications
Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person
This position can not be job-shared
This position is not suitable as a secondment opportunity
We recognise that no one is "perfect" in every area. If you meet some of the criteria and share our passion, we want to hear from you. Please send us a cover letter about why you think you are a good fit for the job and also a CV detailing your experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Administrative Assistant sits at heart of Trauma Recovery CIC, coordinating client enquiries and referrals, supporting the client facing team and working with our Operations Lead to ensure everything runs smoothly.
Trauma Recovery CIC’s Administrative Assistant is central to the organisation. The person in this role supports the
people accessing our services, the client facing team to provide the services, and the leadership team to ensure
accurate reporting to understand trends, needs and secure future funding.
They will coordinate referrals, booking initial appointments and sending information by email and post to those
who use the service and the professionals supporting them.
To support the team, they will ensure that the client management system runs smoothly, provide administrative
support and where possible tech support to the client facing team and ensure that records are accurate and up to
date.
To support the leadership team, they may coordinate events, research local services, support with completing
reports and funding applications and day to day ensure that communication between team members is clear.
Our Ideal Candidate
Our ideal candidate is someone who has the ability to communicate with the team, those using our services and professional with confidence and clarity, flexing their style to match the needs of the person they are communicating with.
They will have experience of working within a non-profit organisation.
They will have experience of using client management systems, Microsoft office suite.
They will have lived experience of recovery from trauma and be in a place in their own journey where they can use their experiences to empathise with others with similar experiences.
You will find more information about Trauma Recovery CIC, the role and how to apply in the application pack on our website
The client requests no contact from agencies or media sales.
Longmire Recruitment is our dedicated recruitment partner for this vacancy
Hours: Hours: Full-time or part-time (flexible for the right candidate), Permanent
Location: Hybrid (2-3 days totalling 5 days over two weeks, in the SRUK offices)
About SRUK:
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and Raynaud’s Phenomenon. We are here to improve awareness and understanding of these conditions, to support those affected, fund ground-breaking research and ultimately, to find a cure. Our community is at the heart of everything we do, and our values shape how we work; we are collaborative, trusted, compassionate and driven.
The Role:
The Research Officer is a role within the Research Department, designed to provide administrative and coordination support to SRUK’s growing research and patient engagement activities. The role will support the delivery of SRUK’s Research Strategy, particularly the coordination of research grants administration, patient registry management, and the development and facilitation of patient and public involvement in research (PPIE). The role will also support wider health information and support services work as required.
This is an exciting opportunity for someone with strong organisational skills, self-motivation, and prior experience in research administration or healthcare. You will join a small, collaborative team and contribute to achieving real and lasting change for people living with Scleroderma and Raynaud’s.
About You:
· You will be a strong administrator, self-motivated, and highly organised with excellent communication skills.
· You will have proven experience supporting patients, the public, or research communities.
· You will bring strong digital and interpersonal skills, alongside the ability to support our research community, as well as patient involvement in research.
· You will be comfortable managing multiple projects, with a keen eye for detail.
· You will have an empathetic approach to working with people living with long-term or rare conditions.
Why Join Us:
This is a fantastic opportunity to make a real difference for people affected by rare diseases. You’ll work within a passionate, dedicated team and lead initiatives that help sustain and grow SRUK’s vital work.
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
Applications to be submitted by: 2pm Wednesday 15th April 2026.
Interview date: Monday 20th April 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You’ll be key to providing a high-quality administrative and procedural support service for the Institute’s quality assurance and enhancement processes, ensuring accurate record-keeping, effective committee servicing, and timely coordination of regulatory and professional bodies documentation. This role underpins institutional resilience by maintaining continuity of quality operations.
Since 1984, Metanoia Institute has offered training that brings together five leading psychotherapy traditions.

The client requests no contact from agencies or media sales.
About Us
We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.
The Role
We’re looking for a conscientious People & Administration Assistant to play a key role in delivering an exceptional HR service across Global Dialogue.
You’ll support the Head of People and our core team, ensuring our HR systems run smoothly, our data is accurate, and our people processes are well‑coordinated, compassionate, and efficient. This is a fantastic opportunity for someone who thrives on organisation, values fairness and inclusion, and is ready to develop their HR career within an impact‑driven organisation.
The day to day of the role will be broad and varied and you will carry out tasks such as maintaining accurate employee records, posting vacancies and coordinating interviews in support of recruitment, keeping track of the employee lifecycle and providing broad team and administrative support. As part of this exciting role, you will also get the chance to observe and contribute to business partnering and wider employee relations tasks.
About You
The right candidate will hold CIPD Level 3 or possess a willingness to work towards it (Global Dialogue could support that study), and hold strong professionalism, discretion, and care when handling confidential information. Experience working with an HR system is essential; it would be advantageous if it were BreatheHR or Remote). You will also be confident with Microsoft 365, spreadsheets, and thrive in delivering excellent attention to detail and accuracy in your work.
The role would suit candidates who are comfortable working in a fast-paced organisation, and who hold some awareness of the pressures the HR team may face, given the organisation's vital work in a national and international human rights setting.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.
Our Commitment to Equity, Diversity and Inclusion
We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.
We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.





