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Head of Centre Operations
We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.
Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026
About the role
This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.
You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.
Key responsibilities include:
You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.
About you
We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.
You will have:
Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.
About the organisation
The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.
Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager
Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Who we are and why we are needed
The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing.
Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works.
The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.
Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.
The role
In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:
Key responsibilities
Grant making and programme delivery
Partnerships and income
Impact, data and systems
People and internal operations
Governance, compliance, risk and finance
Experience and attributes
Key details
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
The New Economics Foundation is a think- and do-tank that works with people igniting change from below and combines this with rigorous research to fight for change at the top. We are determined to build an economy that works for people and planet, and for us that means: shifting power to people and communities, guaranteeing economic security for all, and making a fast and fair transition to a green economy.
As we celebrate our 40th anniversary, we are looking for talented people who can help us make the next forty count for even more. As part of this, we are recruiting a Senior Digital Officer to maximise NEF’s impact by embedding a digital-first approach. They will be responsible for designing and delivering high-quality and engaging digital communications that influences public opinion and policymaking. The role sits in NEF’s communications team, which works to ensure that our stories and activities are communicated effectively to a wide variety of audiences to help shift the dial.
This will be a fantastic opportunity to lead on developing and driving a new digital strategy for NEF. It will offer the chance to push the boundaries of traditional channels to reach new audiences, improve engagement with NEF’s growing network of supporters, and expand our visibility and impact.
You will need proven experience of developing and leading impactful digital communications strategies or campaigns. You will be a strong writer with exceptional digital skills and a flair for communicating creatively. You’ll need to work well under pressure, juggling multiple deadlines and the competing demands of a busy communications team. You’ll have experience of two or more of the following: campaign communications[HP1] , social media, design, or video/audio production, and be keen to expand your skills further.
Previous think tank experience is not required and we welcome applicants from a range of sectors.
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; disabled people, people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.
Deadline for applications: midnight, Tuesday 28 April 2026
Interviews: First stage interviews will be online on either Tuesday 5 May or Wednesday 6 May, with second stage in-person interviews in the London office on Monday 11 May
Start date: ASAP
To apply: Please send your CV and responses (in Word format) to the following three questions:
1. Please provide links to two digital campaigns you led or played a central role in. For each example, briefly (one paragraph for each) outline your role, the objectives, the tactics used, and the impact achieved.
2. What’s one digital trend or platform shift you think organisations like NEF should be paying more attention to, and why? (max 200 words)
3. Tell us why you would like to work at NEF and what you think you can bring. (max 200 words)
Location: Hybrid. Staff are expected to spend a minimum of two days a week in our central London office, but we will explore different arrangements with individuals where this is helpful to support making reasonable adjustments for those with protected characteristics and/or caring responsibilities.
Please also complete the Equality and Diversity monitoring form.
You must be eligible to work in the UK, as we are unable to sponsor visas.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.
This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.
What we offer:
Flexible and hybrid working to support work-life balance
Generous annual leave entitlement with additional leave for long service
Enhanced sick pay
Enhanced Maternity Pay
Employee Assistance Program and Lifestyle Savings
Free flu jabs
Cycle to work scheme
Charity events throughout the year
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.
Making A Difference

The client requests no contact from agencies or media sales.
Building Safety Manager
Location: London
Salary: £60,000 - £68,000 per annum
We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation.
This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act.
The Role
Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed.
Key responsibilities include:
Acting as the organisation's lead professional for building safety and compliance
Implementing and maintaining Building Safety Cases and Safety Case Reports
Managing and maintaining the Golden Thread of information
Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations
Leading on fire and structural safety risk management across the housing stock
Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies
Providing expert advice to senior leaders, boards, and operational teams
Supporting resident engagement and transparent communication on building safety matters
About You
The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment.
You will likely have:
Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment
Strong working knowledge of the Building Safety Act and related legislation
Experience managing higher-risk buildings and safety case documentation
The ability to influence and challenge at senior level
Excellent stakeholder management and communication skills
Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable.
What's on Offer
Salary of £60,000 - £68,000 per annum
Hybrid working arrangements
A role with genuine influence on resident safety and organisational strategy
The opportunity to work with a values-driv