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Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,948 to £29,337 per annum
Posted today
The Runnymede Trust, London (Hybrid)
£55,188 - £62,114 per year
A unique exec level opportunity to join a small influential organisation to build and lead highly effective enabling functions
Posted today

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The Runnymede Trust, London (Hybrid)
£58,516 per year
Exciting opportunity to lead on maximising the credibility, visibility and impact of Runnymede Trust’s esteemed research & policy portfolio.
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TLC: Talk, Listen, Change, Manchester (Hybrid)
£25,877 - £30,322 per year
We are looking for a Domestic Abuse Support Worker to join our team.
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The Runnymede Trust, London (Hybrid)
£23,406 per year
Exciting opportunity to join an influential small charity to design, implement and embed a new approach to project management
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Centre for Ageing Better, London (Hybrid)
£38,393 per year
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Immigration Law Practitioners' Association, London (Hybrid)
£33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 – £15,200), depending on skills and experience. NB: pension is 5% of salary
This is a new role which will be pivotal to the work of the Strategic Legal Projects Team.
Posted today
Population Matters, Remote
£45,000 per annum
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PIN UK, Remote
£33,720 - £43,800 per year
Build a new fundraising portfolio supporting a pioneering education programme for UK schools and global human rights and humanitarian action
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Family Action, Hoxton (Hybrid)
£37,211 - £41,518 per year
As a HR Business Partner, you will build strong relationships and develop an understanding of the services and business areas you support.
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Forces Employment Charity, London (On-site)
£35,000 per year
An exciting opportunity to join the Forces Employment Charity
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Family Action, Hackney (On-site)
£36,501 - £40,024 per year
This is an exciting opportunity for a therapist to make a difference to the lives of children & young people of African, Caribbean heritage.
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Single Homeless Project, Lewisham (On-site)
Starting at £29,822.41 and rising incrementally to £32,034.46 per annum
At the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward
Posted today
Page 2 of 129
Southwark, Greater London (On-site)
NJC Scale 2 - £28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,948 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 24 August 2026

Interviews: Wednesday 26 August 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 15 August 2026
Closing date: 24 August 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy