Jobs

CENTRE FOR AGEING BETTER

Economics & Research Analyst

· Permanent

· Salary £38,393 per annum

· Full time

· Flexible working options will be supported.

· Central London Office and Hybrid working (6 days a month in office requirement)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

We’re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence.

They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times.

About you

You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences.  You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data.

You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To apply

To apply please follow the link to complete an application form and Equality and Diversity monitoring form. 

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.

Failure to do so will result in your application being automatically rejected.

The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri

We believe that everyone has a part to play in saving nature, together. Some of the key channels for Fauna & Flora’s to reach new target audiences are digital – our social media accounts and website. To help us grow our reach, increase our content output and quality and optimise our existing content, we are seeking an assistant role working on digital content.

We know as an organisation that we have been too quiet for too long, but the urgency of the nature and climate crisis means that we need more people to know more about our unique work and influence in nature conservation. We are seeking a Digital Content Assistant to provide key creative and administrative support, you will bring a confident approach to producing content under brief and a methodical and systematic approach to assessing and improving existing content, to help us towards our organisational objectives.

You will be audience focused – knowing how to engage different audiences whether through our website or social media, and able to adapt your writing to a specific audience.

In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently brings us together in the office for minimum of one day a week.

Please visit our website and download the job application pack for further details on how to apply

The closing date for applications is Sunday, 26 April 2026. Interviews are likely to take place on 6 and 7 May 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.

We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six‑figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders.

Reporting to the Chief operating officer, this role will take responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between  Christmas and New Year, pro-rata for part-time working patterns)

· Birthday day off (taken any time)

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· A rewarding role with purpose

· Be part of a skilled, friendly team with an engaged Board of Trustees

At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Take a look at our comprehensive job description for more details of this exciting role.

Join us today and be part of the solution!

JOB DESCRIPTION

The Role

This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.

Key Responsibilities Include:

• Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
• Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
• Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
• Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.

Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.

Hours Per Week: 30

Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children

Benefits:

• Salary: £28,000 per annum (£35,000 FTE pro rata).
• Hours: 4 days per week (30 hours), including some evening and weekend work.
• Contract: Permanent (2-year funding secured).
• Location: Hybrid; based at Victoria House (Oldham) with community outreach.
• Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.

Growth: Access to professional development, training, and qualifications

Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person

This position can not be job-shared

This position is not suitable as a secondment opportunity

Location: Blackburn, covering our Lancashire service – This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Wednesday 15th April 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work
• Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home.
• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation
• Work closely with our London team to strengthen housing rights awareness across London
• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

 About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter’s hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Catalyst is looking to recruit an exceptional leader to be our next Chief Executive.

Candidates should be values-driven, with a passion for leading an organisation which supports the Voluntary, Community and Social Enterprise sector (VCSE). As Chief Executive, you must have the skills and experience to lead the dedicated, professional staff and volunteers in developing our services based on the needs of the sector, fulfilling the requirements of our funders, and actively seeking other opportunities for partnership work with statutory, private and VCSE partners.

The successful candidate will combine strategic and operational skills and have experience of effective leadership, including facilitating change in this sector. The role is offered at a salary of £51,500, plus pension and 28 days holiday a year.

You can find out more information and how to apply at Catalyst Chief Executive – Catalyst Stockton

The People team at The National Lottery Community Fund is looking for two credible, confident and highly skilled People Business Partners to join us on six‑month fixed‑term contracts.

Our People team is around 30 colleagues who are proactive, collaborative and committed to delivering high‑quality support that enables our people to thrive. We focus on continuous improvement, strong relationships and ensuring colleagues feel supported, valued and set up for success.

These roles require strategic, forward‑thinking business partners who can build trusted relationships with senior leaders, act as internal consultants and provide expert guidance across a wide range of people matters. You will be comfortable navigating complexity, influencing at all levels and proactively shaping people solutions that align with our organisational priorities.

As the Fund continues through a period of change, this is an opportunity to make a meaningful impact, strengthening leadership capability, supporting organisational design and embedding people initiatives that enhance performance, culture and colleague experience.

What You’ll Do

Join us in a pivotal role where you will operate as a true strategic partner to senior leaders, bringing insight, constructive challenge and practical solutions that drive directorate and organisational priorities. You’ll build strong, influential relationships across all levels, becoming a trusted advisor known for your credibility and impact.

You will work collaboratively in a small team to embed meaningful people initiatives and frameworks that deliver consistency and organisational value. This includes providing expert guidance on organisational change, workforce planning and leadership development, helping to shape a high‑performing, future‑ready workforce. Using data, insight and evidence, you will influence decisions and steer people strategies that make a measurable difference.

You will confidently manage complex employee relations matters, ensuring outcomes are fair, consistent and legally sound. You’ll partner with leaders to unlock talent, identify development needs and create clear progression pathways. Alongside this, you will lead and deliver impactful people projects that enhance the People offer and elevate the colleague experience.

As a visible champion of equity, diversity and inclusion, you will role‑model inclusive behaviours and help create an environment where everyone can thrive. You will also contribute to continuous improvement across the People team, sharing expertise, supporting colleagues and helping to build a culture of excellence and collaboration.

What We’re Looking For

We’re looking for experienced People Business Partners who can operate with confidence, credibility and strategic insight. You’ll bring strong generalist HR expertise, excellent judgement and the ability to influence senior leaders while acting as a trusted advisor. You’ll be proactive, solutions‑focused and comfortable navigating complexity, using data and evidence to shape people strategies that support organisational priorities.

You’ll build strong relationships, role‑model inclusive behaviours and bring a thoughtful, people‑centred approach to organisational change, leadership development and colleague experience. With a solid foundation in employee relations and employment law, you’ll provide expert guidance across a wide range of people matters while contributing to longer‑term workforce planning and organisational effectiveness.

Location: UK wide  - Hybrid working. Our offices are based in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interviews: Week commencing 6th and 13th April

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should evidence how you meet them in your supporting statement.

• A credible, confident HR professional with strong generalist experience and excellent knowledge of employment law
• Proven experience in a true business partnering role, influencing, challenging and supporting all stakeholders
• Strong people management and coaching skills, with the ability to set clear expectations and develop others
• Excellent relationship building skills and the ability to communicate with impact at all levels
• A strong commitment to creating an inclusive workplace and embedding equitable practices
• Significant ER experience, ideally in a unionised environment or similar
• Experience leading and delivering people projects and contributing to strategic planning
• Understanding of organisation development and how it supports long term organisational effectiveness

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Responsible to: Operations Manager 

Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice 

Salary Scale:2.1 – 2.4.  £27,495 - £29,400 FTE. P/T hours will be considered

Key work areas and tasks 

Provision of advice and casework 

• Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues 

• Identify urgent situations and ensure any possible action is taken immediately 

• Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes) 

• Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement 

• Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option 

• Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.  

• Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary 

• Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications 

• Maintain timely, accurate and detailed case records and adhere to administration systems 

• Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation 

• Manage an agreed caseload of debt and money advice cases 

• Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS 

• Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice 

• Assist clients with other problems, referring to other advisers and/or agencies as appropriate 

• Provide representation for clients at county or magistrates courts when appropriate 

• Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers 

Research and Campaigns (social policy work) 

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Research and campaigns, monitoring and relationship building.  

• Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.  

• Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.   

Administration 

• Maintain and monitor effective and efficient administrative systems.

• Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.

• Ensure complaints are brought to the Manager’s attention as soon as is practicable. 

Training and Development 

• Identify and implement own training and development needs (in consultation with the Operations Manager).   

• Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans. 

• Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager. 

Other Duties and Responsibilities 

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.   

• Abide by data security and information assurance guidelines.  

• Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy   

• Any other relevant tasks or duties required to ensure the effective running of the charity and our services. 

• To contribute to the induction and on-going training of charity workers within the team.  

Person specification  

Essential criteria 

• Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers 

• Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme 

• A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and 

• as a supervisor) 

• The ability to sift through large amounts of information and gather essential details during a client interview 

• Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors 

• Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment 

• Experience of using a casework recording and quality assurance system and IT platforms 

• Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others 

• Experience of working effectively within a team including paid and volunteer staff 

• Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies 

• Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems 

• A commitment to travelling to various locations as required 

• Understanding of the issues affecting society and their implications for clients and service provision 

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies 

Desirable criteria 

•   Hold a current registration as a DRO intermediary 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity  

The Sustainability Manager is responsible for providing strategic oversight and delivery of the Southbank Centre’s Environmental Action Plan. This includes motivating and inspiring both staff and visitors to work collaboratively toward environmental performance targets, ensuring that sustainability is embedded across all operations to support the Centre’s long-term ecological commitments and mission.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our Southbank Centre vacancies webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

Job description

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

HopeWorks is a community‑focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high‑impact support and ensuring every pound we receive makes a meaningful difference. 

As our Finance Officer, you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day‑to‑day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.

About Us

The Victoria League for Commonwealth Friendship is one of the four Loyal Societies supported by His Majesty The King and has been promoting friendship and hospitality across Commonwealth nations since 1901. We remain committed to our founding belief that education, in its broadest sense, is the foundation of human development.

Currently, we are proud to offer Commonwealth students the opportunity to become part of a Commonwealth family, whose values are decency, respect for others, understanding, tolerance, integrity and partnership. 

One of our key priorities is to provide a vibrant student house for young Commonwealth students to live in when attending a university or college in London, to make lifelong friends and to learn from each other in a safe and secure environment. The Victoria League Student House is an affordable 'home away from home' whilst studying in London.

About the Role

As General Manager, you will play a central role in leading and developing the work of The Victoria League for Commonwealth Friendship, raising its profile and ensuring its long-term sustainability. You will oversee the overall management of the charity, alongside the effective operation of the Victoria League Student House.

This is a broad and hands-on leadership position, combining strategic development with day-to-day operational oversight. You will drive key fundraising initiatives and business development opportunities, as well as support the House Manager and their team, and the Membership and Administration Officer.

Key Responsibilities

• Lead the development and growth of the charity
• Drive fundraising and build partnerships
• Oversee the day-to-day operations of the Student House
• Support and manage staff
• Ensure effective financial management and governance
• Promote the charity through events, communications, and stakeholder engagement
• Oversee property management and health and safety for the Student House.

Private accommodation at Student House may be available for a reduced salary and on call duties. 

Please see attached the full Job Description and Person Specification.

Job Title: Advice Session Team Leader/Trainee Team Leader 

Salary Scale: Scales3.1 - 3.4 

Salary: £30,471 - £33,297 FTE. P/T hours will be considered 

Hours of work: 37.5 hours per week

Pension: 3% employer contribution 

Annual Leave: 25 days plus Bank Holidays 

Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working 

Join us and help make a real difference 

Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change? 

Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you. 

At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you. 

What we’re looking for  

Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey. 

You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role. 

As a valued member of our Advice Services Team, you will: 

• provide supervision and support to our team of volunteer and paid advisers and caseworkers 

• play an active role in shaping, monitoring and delivering our Business Plan 

• help us maintain and develop high quality services, including supporting the growth of new volunteer roles 

• take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety 

• contribute to our budgeting and financial monitoring 

• support the continuing evolution of our services so they remain responsive to national guidance and local needs 

• help promote our aims, principles and achievements across the organisation and within the wider community 

• ensure we continue to meet the requirements of the Citizens Advice Membership Scheme 

• participate fully in Advice Services Team meetings and shared learning 

Key Work Areas and Tasks 

• Supervise advisers and caseworkers – both paid and volunteers. 

• Attend project meetings with partners, if required.  

• Set up new projects by liaising with partners and funders and supporting with the recruitment process. 

We value diversity, promote equality and challenge discrimination. 
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates. 

Person Specification 

Essential criteria 

• Two years’ recent and ongoing experience of advice work. 

• Experience of managing volunteers and caseworkers. 

• Ability to demonstrate how s/he keeps knowledge up to date. 

• Ability to analyse and interpret complex information. 

• Understanding of the importance of support, development and motivation. 

• Effective oral communication skills

• Effective writing skills.

• Understanding of the issues involved in interviewing clients.

• Numerate to the level required by the tasks. 

• Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

• Ability and willingness to work as part of a team. 

• Ability to monitor and maintain recording systems and procedures.

• Understanding of the issues affecting society and their implications for clients and service provision.

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.

Desirable criteria 

•  Experience working as an Advice Supervisor for Citizens Advice 

• Experience of supervising/giving debt advice 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity