Jobs
Are you an experienced helpline operations professional who wants your work to make a real difference?
Join British Heart Foundation (BHF) and support our nurse‑led Heart Helpline, a service that provides information and support for people living with heart and circulatory conditions.
This isn’t a call centre job. It’s a chance to oversee the smooth running of a compassionate helpline where quality, safety and accessibility matter.
About the role
As our Helpline Operations Manager you’ll manage the day‑to‑day operations of our virtual helpline, including telephony, email and live-chat systems. You’ll oversee rotas, ensure the helpline is staffed adequately and help with data led planning and demand forecasting, making sure we’re always ready to support the people who need us.
You’ll look after key processes such as onboarding new team members with the technical aspects of the helpline, coordinating bank, and managing hours, shifts and payroll details.
Working closely with the Helpline Nurse Lead, you’ll support service improvement work, contributing to data reporting, technology development, information governance and quality audits. Your work will help us maintain a service that people trust during difficult moments.
About you
You’ll bring strong experience of running helpline or contact‑centre operations, ideally in a health, charity or support‑focused setting. You’ll also be confident with virtual call systems, organised, calm under pressure and comfortable using data to plan and problem‑solve.
Able to work well with clinical colleagues, technical teams and partners across the charity, you’ll care about delivering a high‑quality experience for every person who reaches out to us.
If you want a role with purpose and you’re motivated by leading a service that genuinely helps people, we’d love to hear from you.
About us
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working requirements
Please note this is a 12 month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
Interview process
1st stage interviews will be held, via MS Teams, on Monday 16th and Tuesday 17th March. Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Tuesday 24th March.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Contract Type: Fixed-Term of 9 months. Full-time, 35 hours per week. Hybrid - 2 days in office.
Location: London, Old Street
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter care team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
At the heart of our ambitions is a focus on building lasting, meaningful and positive relationships with our supporters. We are committed to demonstrating the importance and value of every supporter and ensuring that all supporters have positive and professional experiences whenever they contact MAP.
About the role
MAP is seeking an experienced Supporter Care and Database Assistant to join our Supporter Care team, working across Fundraising and other directorates in MAP to provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
You’ll bring proven experience as a supporter/customer care expert, with strong knowledge of supporter care best practice. You’ll enjoy talking to supporters regularly and be confident in managing communications, taking time to understand supporters and making sure they feel genuinely valued and appreciated. You’ll be highly organised, collaborative, and committed to MAP’s mission and values. You’ll also take pride in delivering excellent supporter care at the highest standards whilst ensuring donations and data are handled accurately, securely and in line with agreed policies and processes.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 08:00am GMT on 2nd March 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Legacies are at the heart of what we do, providing around £100 million each year to fuel pioneering cardiovascular research. As our next Legacy Manager, you’ll be instrumental in safeguarding and maximising these vital funds, ensuring every gift leaves a lasting mark on the fight against heart disease.
Working with a collaborative team of Legacy Managers and reporting into the Head of Legacy Management, you’ll help shape strategy and drive innovation. You’ll manage a diverse, stimulating caseload, ensuring compliance with best practice and the law with confidence. You’ll forge strong relationships across BHF and beyond, inspiring colleagues and future supporters with your technical knowledge and empathetic approach.
You’ll also lead and nurture two Assistant Legacy Officers and our Legacy Administrator, fostering a culture where every team member thrives. From time to time, you may be asked to step up for the Head of Legacy Management, showcasing your leadership and vision.
About you
We’re seeking a candidate with significant experience in legacy management within the charity sector, or a recognised professional qualification (Qualified private client Solicitor, Qualified member of the Society of Trust and Estates Practitioners, or Qualified Chartered Legal Executive with experience of Wills and probate).
You’ll have advanced knowledge of law and legacy administration. You will have experience in managing complex casework across Wills, probate, trusts, tax, estate management, and multi-jurisdictional processes.
You’ll be outstanding stakeholder manager, able to manage sensitive or contentious cases with empathy, engaging compassionately with families, executors, and stakeholders while protecting our reputation.
You will have:
- Demonstrated strategic thinking with a track record of delivering results, driving innovation, and optimising legacy income.
- Extensive experience in private client and legacy management, including mentoring and developing teams through best practice sharing.
- Resilient and adaptable approach, able to manage varied and demanding workloads while maintaining meticulous attention to detail in legal and financial matters.
- Excellent stakeholder engagement and relationship-building skills with supporters, solicitors, co-beneficiaries, and internal teams.
- Outstanding verbal and written communication, including clear presentation of complex issues and communicating BHF’s mission, and
- High financial numeracy, strong IT skills (Microsoft Office essential; First Class 4 desirable).
This is your chance to join a dynamic, supportive environment where your expertise is valued and your impact is tangible, to help build a world where everyone has a healthier heart for longer.
Working arrangements
This is a 12-month fixed-term contract covering family leave.
Whilst this role is advertised as full time (35 hours per week), we are also very open to considering the role on a part time basis of either 28 or 32 hours if preferred.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Contract length: Permanent
Location: North West London
Hours per week: 35, flexible working but minimum two days in the office
Salary: £43-47K depending on experience
Closing date for applications: Sunday 1 March 2026 at midnight, interested applicants are encouraged to apply early.
Interview dates: We will be conducting Teams interviews w/c 9th March, followed by an in-person interview w/c 16th March.
Are you a fundraiser passionate about making a real difference for animals in need? We are looking for a Public Fundraising Manager to join us at Mayhew.
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Georgia and in Tunisia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We are recruiting an experienced and ambitious Public Fundraising Manager who will share our compassion and commitment to animal welfare, to lead on the delivery of our public fundraising programme This role manages activity across individual giving, community & events, legacies and in memory, ensuring it aligns with our strategic goals and delivers long-term, sustainable income from these income streams.
Our Public Fundraising Manager is integral to our ambition to broaden our reach and deepen our impact by shaping our mass fundraising activities and working on integrated campaigns with the Fundraising Team, wider colleagues and external suppliers. This is a highly visible and important role for Mayhew and will work across departments to strengthen our case for support and employ it across a range of mass fundraising products, retention and acquisition channels, as well as delivering excellent stewardship and supporter experience.
As a senior member of the Fundraising Team, this role spans strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a direct mail appeal, to supporting their line reports to optimise their own day-to-day work and processes.
At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style.
We are looking for an experienced, passionate and resourceful fundraising manager with a keen eye for detail and proven experience of meeting or exceeding income targets. We are looking for someone with a focus on individual giving and experience in at least one of community & events or legacies, with a keen ability to use data to deliver insight-led activity and supporter journeys. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way, and who will inspire trust and enthusiasm in their team and across the organisation.
Generally, you will:
- Provide leadership and support to the Head of Fundraising as part of the fundraising team
- Deliver against income targets (£2.7m in 2026) and maximise the unrestricted impact of cash and regular giving income
- Develop and implement effective onward fundraising donor journeys, including legacy marketing
- Proactively improve supporter care processes, operations and relationships
- Lead innovation in our public fundraising approach in a test and learn culture
- Collaborate proactively across the organisation to find, develop and share stories that will inspire support
- Be a positive, empathetic people manager, inspiring your team and leading by example.
To be successful in this role, you need relevant experience in:
- A fundraising role in a charity of comparable breadth and scope with proven success in growing income, with experience in individual giving and one of community & events or legacies
- Being a great project manager and successfully managing multiple, often competing projects through to delivery
- Budget development and management, including regular forecasting
- Identifying and successfully implementing proactive initiatives to grow and diversify income
- Reporting and monitoring success so as to adapt and refine fundraising projects and products
- Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management
Why Join Mayhew?
You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.
If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
This is not just recruitment – it's a revolution.
Sikh Women's Aid stands at a pivotal moment. With unprecedented support from major funders including Comic Relief, Lloyds Bank Foundation, National Lottery, Smallwood Trust, The Circle, West Midlands Police and Crime Commissioner, and various other funders and generous donations from corporates and the community, we are scaling our impact to reach thousands more women who need our support.
Our groundbreaking Gender, Power & Abuse Report 2024 revealed the shocking truth: 61.48% of Sikh Panjabi women have experienced domestic abuse, yet 58.13% never report it. The silence ends now. We are seeking a transformational Chief Executive who will:
• Lead service delivery transformation for survivors
• Challenge harmful practices rooted in culture
• Build movements for change in communities
• Influence policy at local, regional and national levels
• Create sustainable growth from £250K to £1M+
Why Lead Us Now?
Purpose: Your leadership will literally save lives Impact: Be the architect of systemic change in the Sikh community
Growth: Lead a rapidly expanding organisation with major multi-year funding secured Innovation:
Shape pioneering approaches to culturally-specific services Legacy:
Build: an institution that will protect generations of women
Genuine Occupational Requirement: This position is restricted to Sikh Panjabi women only under Schedule 9, Part 1 of the Equality Act 2010. This is essential to provide culturally specific services to women who have experienced gender-based violence and require support from those who share their cultural and faith background.
Please note that candidates who applied during our previous recruitment round are not eligible to apply again.
We value the time and effort every candidate invests in applying and look forward to hearing from individuals who share our passion for supporting women and girls affected by domestic abuse and harmful practices.
1. Covering Letter: Explain your motivation for applying and what you will bring to this role. Please
address how you meet the essential requirements in the person specification. Maximum 2 pages.
2. CV: Including your relevant experience, qualifications, and two referees (references will not be taken
up without your permission).
The client requests no contact from agencies or media sales.
Age UK is recruiting a Senior Data Privacy Manager! If you enjoy combining technical expertise with collaboration, influence, and a strong sense of responsibility for safeguarding personal data, this is a role where you can make a real impact.
In this role, you'll take the lead in managing Age UK's data protection and privacy programme. You'll be our go-to expert on compliance, guiding us in line with ICO standards and helping ensure we meet the requirements of the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) and the Data Use and Access Act 2025.
You'll keep our policies and procedures up to date, making sure we're continually monitoring and improving our compliance across the organisation. This includes overseeing internal data protection activities, supporting colleagues with Data Protection Impact Assessments (DPIAs), delivering staff training, and carrying out internal audits.
You'll work closely with teams across Age UK, offering practical, accessible advice to help embed a "privacy-first" mindset into the design and development of our products, services, and projects that involve the use of personal data. You will bring a refreshed approach to data privacy that seeks to advise on effective and efficient ways to ensure Age UK acts within regulatory requirements and its agreed risk appetite.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Thursday 26th February 2026
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working in a data governance role with responsibility for personal data used in a database marketing environment. A, I
- Experience of communicating with stakeholders at all levels, with a willingness to deal with problems or new tasks and a strong track record of bringing business stakeholders onside. A, I
- Experience in managing and responding to data protection rights requests (SARs) and complaints. A, I
- Excellent knowledge of UK privacy law and regulations, and the ability to apply that knowledge appropriately. A, I
- Line management experience. A, I
Skills and Knowledge
- Strong understanding of the principles of Privacy by Design and Default. A, I
- Excellent communication skills, including the ability to tailor communication to different audiences without jargon. A, I
- Ability to build strong relationships with both data practitioners and key users of personal data. A, I
- Effective time management and ability to multi-task. I
- Ability to design and apply a framework for a risk-based approach to data privacy advice. A, I
- Understanding of applications of data privacy in the charity sector. A, I
Personal Attributes
- Confident and able to take decisions. I
- Personable and able to build good relationships quickly. I
- Proactive, problem-solving attitude. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P Experience
Skills and Knowledge
- Privacy and data protection qualifications such as CIPP/E, CIPM, CIPT desirable. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Hybrid · London - 2 days per week in our London Bridge office
Closing: 11:59pm, 1st Mar 2026
Whizz Kidz is seeking an experienced, creative and strategic Social Media & Content Manager to lead our content and digital storytelling across all channels. This role combines hands-on content creation with strategic oversight, giving you ownership of how Whizz Kidz tells its story to inspire, engage and mobilise audiences.
You will manage the development and delivery of multimedia content - from video, photography and graphics to written storytelling - while leading our social media strategy, and website content. You will work closely with teams across the organisation to identify, capture and amplify stories of young wheelchair users, fundraisers, and supporters in a compelling, accessible and inclusive way.
This is a role for a creative, proactive professional who thrives both in strategic planning and hands-on content production, and who can lead by example to inspire colleagues and contributors alike.
The person
You are a creative storyteller with a proven ability to turn real-life experiences into engaging, impactful content. You have excellent writing and editorial skills and a natural talent for uncovering and amplifying the voices of young wheelchair users, families, fundraisers, and supporters.
You are experienced in managing and growing social media channels, with a strong understanding of what makes content resonate across platforms. You are equally comfortable leading the strategy and mentoring others as you are getting hands-on with multimedia content - filming, editing, photographing, and designing posts that capture attention and inspire action.
You thrive in a fast-moving, collaborative environment, balancing strategic thinking with practical delivery. You are passionate about digital storytelling for social impact, proactive in spotting opportunities, and driven to create content that both reflects Whizz Kidz values and delivers measurable engagement and results.
Key accountabilities
Content creation (hands-on focus)
- Produce and edit high-quality multimedia content, including video, photography, graphics, and written stories for social media, website, email and campaigns.
- Capture and tell authentic stories of young wheelchair users, families, fundraisers, and partners.
- Ensure content is inclusive, accessible, on-brand, and optimised for each platform.
- Lead content planning for campaigns, events, and organisational priorities.
Content strategy and leadership
- Develop and oversee the content strategy across all digital channels, aligned with organisational and team goals.
- Set creative standards, tone of voice, and quality benchmarks for content produced across the organisation.
- Mentor, guide, and support colleagues involved in content creation, fostering a culture of storytelling excellence.
- Evaluate content performance and recommend new approaches, trends, and platforms
Social media and digital channels
- Own the social media strategy and day-to-day management across Instagram, Facebook, LinkedIn, and emerging platforms.
- Plan and maintain content calendars, ensuring a consistent flow of engaging posts, stories, and reels.
- Monitor, analyse, and report on social media performance, using insights to optimise content and engagement.
- Stay up to date with digital trends and best practices to keep Whizz Kidz content fresh and impactful.
Website and digital storytelling
- Produce, edit, and maintain content for the Whizz Kidz website, including news stories, impact features, and campaign pages.
- Ensure content across digital and print channels is accurate, consistent, and engaging.
- Work collaboratively with teams to refresh and improve content across the organization.
PR and media support
- Support the Senior PR and Communications Manager with media activities, providing content expertise and ensuring all communications are on-brand, inclusive, and impactful.
- Work collaboratively with teams across the organisation to source stories, assets, and insights for campaigns, social media, and wider communications initiatives.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
The Person
Skills and knowledge
- Exceptional storytelling, copywriting, and editorial skills.
- Strong multimedia production skills, including video, photography, and graphic content creation.
- Strategic thinking with the ability to plan, lead, and execute content across multiple channels.
- Strong organisational and project management skills, capable of balancing creative and operational demands.
- Understanding of digital communications trends and social media best practices.
- Ability to mentor, guide, and influence colleagues on content creation and storytelling.
Experience
- Significant experience creating and managing digital content for social media and websites.
- Experience developing and delivering a content strategy with measurable outcomes.
- Hands-on experience producing multimedia content, including video, photography, and graphics.
- Experience in leading or mentoring colleagues in content creation is highly desirable.
- Experience working in a charity or purpose-driven organisation is beneficial.
Personal qualities
- Alignment with Whizz Kidz values: young people focused, ambitious, inclusive, collaborative.
- Passionate about social impact and amplifying the voices of young wheelchair users.
- Creative, proactive, and solutions-focused.
- Comfortable balancing leadership responsibilities with hands-on execution.
- Enthusiastic about experimenting with new content formats and platforms.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To Apply
Visit our website via the apply button and complete the application form.
Closing: 11:59pm, 1st Mar 2026
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Are you passionate about supporting our client on their journey to rebuild their lives?
About the role
We’re looking to recruit Housing Support Workers to join our Sutton Vulnerable Adults Service.The project supports clients living in self-contained accommodation across Sutton providing 130 bed spaces. We provide short term accommodation for up to 2 years; all clients will be supported to identify an appropriate move-on in that time and work within a multi-agency approach to assist the client with achieving this. Engagement with support in the community and move-on are key focuses for the service.
The post-holder, you will be working to maintain an environment of support for adults with complex needs and possess strong Housing Management skills. The successful candidate does not have to have direct experience in a similar environment.
In this role you will:
- Have an experienced team to support you
- Be offered a flexible working pattern, Monday to Friday
- Receive a comprehensive training programme and a full induction
- Carry a caseload of clients for whom you will be their lead worker
About you
We are looking to recruit Housing Support Workers to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 27 February 2026
Interview and assessments on: w/c 9 March 2026
The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone to join our high performing Legacy Management Team as a Legacy Officer.
About the role
Legacies form a key source of income for the British Heart Foundation (BHF), raising around £100m a year for our life saving research.
As a Legacy Officer, you’ll manage and protect this income, optimising the BHF’s income from gifts in Wills.
Joining a thriving team, you’ll be responsible for the day-to-day administration of legacies in accordance with the law, best practice and BHF’s processes and procedures. You'll manage your own caseload of largely residuary legacies. You will answer enquiries from solicitors and individuals in connection with bequests and assist in all matters relating to the department’s work.
About you
You'll either have experience in legacy management within the charities legacy sector; or be a Qualified private client Solicitor; or be a Qualified member of the Society of Trust and Estates Practitioners; or be a Qualified Chartered Legal Executive with experience of Wills and probate.
A self-starter with excellent communication skills, and strong interpersonal skills, you'll bring proven experience of working within private client / legacy management. You’ll have a high level of empathy able to develop strong relationships with colleagues and contacts.
With high levels of financial numeracy, previous experience working in a fast-paced environment, and excellent IT skills, you’ll also have excellent attention to detail with strong time management skills and the ability to prioritise your workload and deliver to deadlines.
Our ambition is to build, develop and empower a talented and diverse team. Join us at BHF and be part of a supportive environment where you can thrive both personally and professionally.
Working arrangements
This is a fixed term contract for 7 months covering family leave.
Whilst this role is advertised as full time (35 hours per week), we are also very open to considering the role on a part time basis of either 28 or 32 hours if preferred.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Our vision is a world free from the fear of heart and circulatory diseases.
The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA.
The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands.
This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations.
The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House.
These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA.
Any given day is varied and therefore likely to produce a range of demands both foreseen and unforeseen; the Personal Assistant needs the flexibility and initiative to respond appropriately as and when matters arise. The following are, however, the focal responsibilities of the role:
Diary Management
Working with the Bishop's Chaplain & Executive Assistant, to have overall responsibility to plan, organise and coordinate all elements of the day-to-day diary management for the bishops and the Bishop's Chaplain. This includes but is not limited to:
- Book, manage and adjust appointments, engagements and meetings.
- Organise the diary and schedule the bishops' day in a way that enables and sustains their ministries.
- Take the lead on making travel and accommodation arrangements
- Ensure the bishops have all necessary paperwork or information in advance of meetings or engagements
- Liaise with parishes, clergy and all key stakeholders both internal and external where required.
- Be pro-active in drafting appropriate responses to all requests and invitations.
- Protect the bishop's diary by setting criteria to manage all diary demands including pushing back on requests to ensure that the number of commitments is sustainable.
Administrative and operational support
- Managing the administration for Readers in the diocese including liaising with the Diocesan Team and the Warden of Readers.
- From time to time as and when required to serve as clerk to the meetings held by the bishops and to take notes, co-ordinate agendas, actions and follow-ups.
- Oversee the maintenance of the Clergy Personal Files ensuring that they are up to date and stored and organised correctly.
- Collaborate with the Bishops' Chaplain & Executive Assistant and other members of the team to provide administrative support to enable the smooth running of the Bishop's Office and is also crucial to the Bishops' work.
- Develop and maintain highly effective electronic and paper filing systems, data, databases, and other records storage in line with Safeguarding and GDPR principles.
- Undertake other appropriate duties as commensurate with the role as requested by the Bishop
Event management
- Lead on planning and delivery of events, both large and small, hosted by or involving the bishops as required and share in welcoming visitors to the Bishop's Office.
- Plan, coordinate and manage logistics, invitations, guest communications and event materials, liaising with both internal and external contacts and be the lead contact for such events.
- Ensure events reflect the bishops' priorities and are delivered with professionalism and warmth.
Developing and maintaining relationships
Build excellent working relationships with all those with whom the Bishops come into contact by responding to a wide range of enquiries in a warm and friendly manner, either in person or by directing enquirers to the appropriate sources of information.
Establish, maintain and improve ways of working and consistent information flow, including liaising with the bishops' staff, Diocesan Offices, other bishops, external civic contacts, dioceses and clergy nationally; the Bishoprics and Church Commissioners.
Skills/Aptitudes
- Demonstrates thinking ahead, managing time, priorities and developing structured and efficient approaches to deliver work on time and to a very high standard.
- Efficient and quick at dealing with requests.
- Ability to handle confidential information and to act with discretion
- Able to work flexibly, both in terms of time and responsibilities
- Content to work to the bishop's agenda, adjusting work style to the Bishop's preferences and requirements.
- Ability to organise own workload, to set priorities and to work to deadlines
- Ability to show initiative and creativity and to work without direct supervision
- IT proficiency, including Microsoft Word, Outlook and Excel
- Strong communication skills, both oral and written including excellent report writing skills.
- Ability to work effectively as part of a team.
Experience
- Significant demonstrable experience as a highly performing administrator/personal assistant/diary manager in working with senior members of staff
- Demonstrable experience of providing Personal Assistant/Diary support to senior staff
- Proven interpersonal skills with the ability to quickly establish and maintain excellent working relationships with officers/post holders and other key stakeholder groups
- Proven stakeholder management skills to manage competing demands.
- Experience of managing expectations, conflicts and difficult conversations whilst maintaining productive working relationships.
- Familiarity with the Church of England's structures and mission
Personal attributes
- Ability to work calmly under pressure and solve problems efficiently and effectively
- Calm, confident and adaptable under pressure
- Self-movitated, punctual and organised
- Compassionate and patient
- To be a person in sympathy with the mission and ethos of the Christian Church, the Church of England and the Diocese of Liverpool
The closing date for applications is 26 February 2026 at 23:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



At Ambitious about Autism, we're looking for an Events and Fundraising Officer to join our team.
You'll support on the delivery of our portfolio of mass participation and special events. You'll support on our flagship events – London Marathon, Manchester to London bike ride in partnership with Rapha and our annual gala, Night of Ambition. You will support with the recruitment and stewardship of participants, providing guidance to maximise their fundraising efforts.
You'll work with the Events and Marketing and Communications teams to help produce compelling event and fundraising materials, whilst building excellent relationships across the wider organisation, especially with teams who help to deliver our events.
We are looking for someone who has:
- Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat business
- Experience of working with fundraising platforms
- Excellent communication skills across a range of audiences
- Knowledge of and interest in digital fundraising and social media
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
When parents feel overwhelmed, the right support can change everything.
At Home-Start Warrington & Cheshire, we work alongside families facing isolation, financial pressure, mental health challenges and parenting stress. As our Outreach Worker, you’ll help parents recognise their strengths, rebuild confidence and connect into the right support, so they can move forward independently.
This isn’t about “fixing” families. It’s about walking beside them.
What you’ll do
You’ll work directly with families to understand what support is right for them, which may include:
- Emotional support to help parents manage challenges
- Encouraging positive routines, play and family connection
- Practical guidance around budgeting, nutrition and home safety
- Supporting parents to access health, education and community services
- Encouraging attendance at groups to reduce isolation and build confidence
You’ll work closely with Health Visitors, nurseries, schools and other professionals to ensure families receive joined-up support. You’ll liaise with referrers, advocate when needed, and help families feel confident engaging with services.
You’ll manage your own caseload while receiving structured supervision and support from your Line Manager.
About you
You will be:
- Warm, approachable and able to build trust quickly
- Organised and confident managing a varied workload
- Comfortable working independently and as part of a multi-agency team
- Passionate about empowering families rather than creating dependency
- Committed to high standards of safeguarding and professional practice
Why join Home Start Warrington and Cheshire?
Because this work makes a visible difference.
You’ll see the impact when:
- A parent attends their first group after weeks of hesitation
- A family feels confident enough to ask for help
- Professionals begin to see meaningful progress
We are committed to equality, fairness and diversity in employment and service delivery. Safeguarding is central to everything we do. All roles are subject to enhanced DBS checks and 2 satisfactory references.
We offer:
- Hybrid working
- Ongoing training and professional development
- Regular supervision and appraisal
- The opportunity to grow within a respected local charity
Occasional evening and weekend work may be required.
If you’re looking for work that genuinely strengthens families and communities — we’d love to hear from you.
Empowering families to give children the best start, because childhood cannot wait

The client requests no contact from agencies or media sales.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Immigration Adviser
Hours:
· Part‑time or full‑time considered
· 22.5–37.5 hours per week
· Flexible working options available
About us
International Care Network (ICN) is a Christian charity walking alongside refugees, asylum seekers and vulnerable migrants as they rebuild their lives here in the UK. Every day, we see hope restored, confidence grow, and futures rebuilt - and you could be part of that story.
About the role
We’re looking for a compassionate, skilled Immigration Adviser to join our warm, dedicated team in Bournemouth. Our preference is for someone accredited at IAA Level 2 (or Level 3) in Immigration, as this will allow you to take on Level 2 immigration work from the outset.
We are also open to candidates with IAA asylum accreditation and experience, and depending on the successful candidate, we may explore developing elements of asylum work that can be undertaken without a legal aid contract. This would be shaped collaboratively with the person we recruit.
Solicitors or barristers with strong immigration experience are also welcome to apply.
What you’ll do
In this role, you’ll offer high‑quality immigration advice to people who are often navigating incredibly challenging moments in their lives. You will manage your own caseload of Level 2 immigration matters, supporting clients with clarity, care and professionalism.
Where appropriate, and depending on your accreditation and experience, you may also contribute to limited areas of asylum work that fall outside the legal aid contract, ensuring we manage demand responsibly and sustainably.
A big part of the role involves building trusting, compassionate relationships with the people you support, helping them understand their options and feel confident in their next steps. You’ll work closely with colleagues, partners and statutory agencies to move cases forward, contribute to our weekly drop‑in, and ensure that safeguarding, data protection and professional standards are always upheld.
You’ll keep your IAA registration, knowledge and CPD fully up to date, and play an important part in helping us grow and develop ICN’s immigration service, shaping how we support our community into the future.
Every day, your work will make a real and tangible difference.
Who we’re looking for
You’ll thrive in this role if you:
· Are IAA accredited at Level 2 or 3 in Immigration (preferred) and/or Asylum, or are a solicitor/barrister with relevant immigration experience
· Have at least 12 months’ experience delivering immigration advice
· Are confident managing your own caseload
· Communicate clearly and sensitively, both verbally and in writing
· Build rapport easily with people from diverse backgrounds
· Are organised, detail‑driven and able to work to deadlines
· Work well independently and collaboratively
· Are empathetic, respectful and committed to fairness
· Are comfortable working within and being supportive of ICN’s Christian ethos
If you don’t tick every box but feel drawn to this work, please still apply. We’d love to hear your story.
What we offer
· Salary: £31,500 pro rata
· 25 days’ annual leave + 8 bank holidays (pro rata)
· Company pension scheme
· Mileage paid at 45p/mile for work‑related travel
· Staff wellbeing support, socials, and access to clinical supervision
· Flexibility within contracted hours
· Ongoing training and development
· A genuinely supportive and friendly team who care about each other
ICN is committed to being an inclusive and welcoming employer. As a Disability Confident employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and ensure all current and potential employees are given equal opportunities. No one will ever be disadvantaged or discriminated against because of gender, age, marital or civil partnership status, race, nationality or ethnic origin, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, trade union membership or political beliefs. Only requirements that can be clearly justified are applied.
We are also deeply committed to safeguarding. ICN has robust policies and procedures in place to protect service users, staff and volunteers, and all roles working with children and/or vulnerable adults require the appropriate DBS checks.
#immigration #immigration adviser #immigration advisor #immigration asylum #immigration and asylum #immigration advisor #adviser #advisory #immigration advisement
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.

