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Page 3 of 175
Central London, Greater London
Clerkenwell, Greater London
WC1X, London
£19,783 per year
Permanent, Contract, Contracts from 14 to 27.5 hours per week and casual, Part-time, Full-time
Job description

As a Host you will fulfil an important role as a member of the Visitor Experience Team working alongside Driver Operators, Team Leaders and Visitor Experience Managers to deliver a market leading visitor experience and to maximise visitor enjoyment by maintaining excellent customer service levels.

You will be proactive in approaching visitors as you will spend most of your time on your feet supporting the visitor experience. Please note that this may be for an extended period of time. The daily tasks will vary, ranging from: admissions (selling and checking tickets), retail sales, delivering engagement activities such as tours in the galleries, carrying out tunnel walks/checks before opening time and helping people onto the train, managing queues and looking after Sorted!, the family zone.

We are currently operating reduced opening hours 10:30-17:00 on a 5 day a week operation Wednesday to Sunday – Saturdays is a longer day 10:30-18:30. There may be potential to increase contracts when we revert to longer operational hours. As part of their working pattern, Hosts will be expected to work most weekends, bank holidays and early/late events per the needs of the business. Post holders will be expected to be flexible to the reactive needs of the Postal Museum and expect their shift allocations to vary. Working hours and days will be agreed in advance with the line manager and are subject to change as required. Shifts will be either 4 hours long (relief), a 6 or a 7.5 hours long (full day).

As employee of The Postal Museum you will enjoy a wide range of benefits, including – but not limited to – a generous pension scheme, cycle to work scheme and interest free season ticket loan.

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More about The Postal Museum
The Postal Museum

In July 2017, The Postal Museum opened London’s first major new museum in a decade. A new heritage attraction in Central... Read more

Refreshed on: 11 May 2021
Closing date: 25 May 2021
Tags: Operations

The client requests no contact from agencies or media sales.

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