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In the last four years we have tripled our turnover, moved from delivery at one site to having thirteen outreaches and have doubled the number of clients we are seeing. We are now looking for an enthusiastic, full time Welfare Benefits Worker to build up a much needed Welfare Rights Unit. We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer based form filling service. Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.
To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.
Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment.
If this sounds like a team you would fit into please e-mail your updated CV and a covering letter to Chris Roberts, Chief Executive using the e-mail title “Benefits vacancy”.
Applications close at Midnight on Sunday 2nd August. Provisionally interviews are planned for Thursday 13th August.
Due to the potential number of applicants we are sorry but we will not be able to enter into correspondence or discussion with unsuccessful candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Facilities Manager
Reports to: Head of Services
Location: Woking, Surrey
Hours of Work: Part time, 22.5hrs per week
Salary: £21,060 22.5 hours, depending on experience
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.
The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.
Key Responsibilities:
Facilities Management
Health and Safety & Compliance
Governance & Reporting
Budgets & Operational Reporting
Professional Standards & Ways of Working
Knowledge and Skills:
Essential
Desirable
Personal Attributes:
Benefits:
Please submit a covering letter with your CV, to our CEO Cherisse Dealtry
The client requests no contact from agencies or media sales.
As Fundraising Lead- North & North Wales, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.
You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.
This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.
There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Newcastle, Middlesbrough, Yorkshire, Manchester, Oldham, The Wirral, North Wales, (Liverpool – not yet open).
Please note that first stage interviews will be held on Wednesday 5th August through Microsoft Teams. Second stage interviews will be held in person w/c 10th August. Date and location TBC.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
We're looking for a compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Working with individuals who present challenging behaviours in a learning disability service involves providing person-centred, proactive support that promotes safety, dignity, and quality of life. Staff focus on understanding the reasons behind behaviours, such as communication needs, sensory sensitivities, unmet needs, or changes in health, and use this understanding to reduce distress and prevent escalation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
What you'll bring:
Essential:
Desirable:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for a collaborative, organised and supporter-focused Supporter Experience and Journeys Lead to help us deliver excellent experiences for the people who support St Catherine’s Hospice.
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
The Role:
This is a key role within our Income Generation & Marketing department, helping to strengthen supporter relationships, improve stewardship and maximise income so we can continue providing outstanding specialist palliative and end of life care across our community.
This post is offered on a part time, permanent basis, working 30 hours per week, working pattern to be agreed with the successful candidate around business need.
At St Catherine’s we offer work from home opportunities however this is adaptable depending on business need and regular onsite attendance is required.
About You:
You will oversee the day-to-day delivery of supporter journeys, working closely with fundraising, supporter services, data and insight, marketing and communications colleagues to ensure every supporter receives timely, empathetic and professional communication.
You will help identify supporter needs and pain points, test and improve journeys, and create practical guidance that enables teams across the hospice to take a consistent, supporter-first approach.
You will bring a wealth of experience of working in a supporter journey role, with a strong understanding of what excellent supporter care looks like. You will be confident building relationships across teams, able to manage multiple priorities and committed to improving supporter experiences through insight, empathy and attention to detail.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of life care. If that sounds like something you’d find fulfilling, please apply today on our website.
We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 3 Leader, committed to creating an inclusive, supportive workplace.
Terms & Conditions:
We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
Please note we operate an internal recruitment function and are not engaging agencies at this time.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like to discuss this role further, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guildford Foyer provides 24-hour supported accommodation for up to 33 young people aged 16–25, including those with a range of complex support needs and young people who have arrived in the UK as unaccompanied asylum seekers.
We are committed to providing high-quality, trauma-informed and psychologically informed support that empowers young people to build confidence, develop essential life skills, and work towards their individual goals and aspirations. By creating a safe, inclusive and nurturing environment, we help residents develop the independence, resilience and connections they need to thrive in the future.
Our dedicated team of Support Workers, Night Workers and Bank Workers work alongside residents with compassion and professionalism, providing tailored support, guidance and signposting across areas such as housing, education, employment, budgeting, wellbeing and positive relationships.
Located in the heart of Guildford, the service is well connected to local opportunities and community resources, enabling young people to build meaningful connections and become active members of their community.
Main areas of responsibilities are:
Housing and Compliance
Coaching and Engagement
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
Skills and Abilities
CLOSING DATE: Sunday 26 July 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

Case Worker – Mental Health
Location: London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working.
Salary: £28,000 - £30,000 per year
Vacancy Type: Permanent, Full Time (37hours per week)
This role requires access to a car, and a full current driving licence.
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.
We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.
Job Description
The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes.
About You
· Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
· Honest and reliable, with a creative and flexible approach to all aspects of work.
· Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
· Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
· Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
· Experience of using recording and data collation systems.
Main Duties and Accountabilities
· Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
· Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
· Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
· Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
Qualifications
· Good ICT skills, with experience of using data recording and data collation systems.
· Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
· Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
· Knowledge of issues around risk and vulnerability amongst young people.
· Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
Teaching Assistant
Location: London
Salary: £27,990 FTE (£25, 534.17 Pro Rata)
Vacancy Type: Permanent, Full Time, Term Time only (37 hours per week, 41 weeks)
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
Catch22 College (formerly Catch22 Study Programme) supports young people to gain the skills required to progress into apprenticeship training, employment or further education.
Job Description
This is an exciting opportunity to work as part of a highly collaborative team, assisting in the provision, and the delivery of, a quality curriculum. You will assist in driving improvements in performance, and enhancing outcomes in the engagement, achievement, and progression, of learners.
Specific responsibilities:
Qualifications
Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check. This will involve a search of all publicly available information online and in social media.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Grants Officer
Salary:£31817 per annum
Location:Midlands Wide, Hybrid Working (2
Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Trusts, Grants & Foundations Fundraising Manager
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.
The Role
The Trusts & Grants Officer is responsible for delivering income from trusts, foundations and statutory funders through proactive prospect research, high quality applications, relationship management and timely reporting, contributing directly to FareShare Midlands’ income targets and growth plans.
Trusts & Grants Delivery
Pipeline Development & Prospect Research
Funder Stewardship & Reporting
Communication
Compliance, Monitoring & Administration
Application tracker ownership
You will be successful in this role by:
Essential
Skills, knowledge and abilities
Values and behaviours
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for applications is Wednesday 22nd July 2026.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our brand-new Shelter shop opening in St Albans? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.
This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
As a Peer Worker, you will use your lived experience of mental health and recovery to provide person-centred, compassionate support, empowering individuals to achieve their recovery goals and improve their wellbeing.
What you’ll do
See job pack for full details and the person specification
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Help Shape the Future of Housing in Greater Cambridge
Our client is a charitable housing association managing 1,500 homes across Greater Cambridge. They are seeking new Board Members and an Independent Audit & Risk Committee Member to help guide their future and deliver positive outcomes for our customers and communities.These are strategic governance roles. Board and Committee Members do not manage day-to-day services, but provide oversight, constructive challenge and assurance, holding the Executive Team to account for delivery in line with the Society’s mission, strategy, regulatory duties and customer commitments.
They welcome people with strategic insight, strong values and a commitment to good governance. Previous board experience is not essential. They are keen to hear from people with connections to Greater Cambridge, lived experience of social housing and a passion for customer engagement. They are looking for the following skills:
Board Members
· Digital, data and technology expertise and/or
· Asset management, repairs, housing quality or building safety experience.
Audit & Risk Committee Member
· Qualified accountant or equivalent
· Senior finance leadership experience
· Audit, assurance and risk management expertise.
Why Join Them?
· Influence strategic decisions
· Support strong governance and customer outcomes
· Help shape the future of a respected local organisation
· Develop your governance and leadership experience
· Receive training, mentoring and ongoing support.
Commitment:
Board Member
£3,500 per annum plus expenses ¦ Around 1.5 days per month.
Independent Audit & Risk Committee Member
£2,125 per annum plus expenses ¦ Around 1 day per month.
If you are motivated by social purpose and want to use your skills to make a lasting difference, we'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Service Manager – MOTS & SHAP
Salary: £34,505 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Shepton Mallet
Additional information:
About Alongside
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!
About the Role
As Service Manager, you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet, providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion.
You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support.
This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.
What you'll be doing
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.
You can view the full job description by clicking here.
What we're looking for
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.
We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.
DBS Checks
This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.
Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Position: Customer Services and Central Administration Officer
Hours: Full time, 35 hours per week
Contract: Permanent
Location: Office-based in London N4 (with some flexibility to work remotely 1 day per week)
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of income types on our CRM, providing admin support through management of your supporter care inbox and provide health and safety cover for the office you’re based in - the office location will depend on which of our locations are closest to you.
This is an office-based role, with staff working from home 1 day a week upon successful completion of a six-month probation period.
Closing date for applications: 9:00 on Monday 27th July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

To apply for this role please head over to our website and complete an application form.
Are you ready to supercharge our fundraising and bring bold, creative digital energy to the Community Hospice?
We’re on an exciting mission to grow our income, reach new supporters, and tell powerful stories of care and we need someone With an established brand and a relationship-focused fundraising strategy at the heart of our work, this is a fantastic time to join our Fundraising Team. You’ll have the opportunity to build meaningful connections with our supporters, strengthen long-term relationships and help grow the vital income that enables us to support people and families across our community.
The Individual Giving Fundraiser is a key role within a busy fundraising team,
responsible for maximising engagement and income through one-off donations, regular giving and in-memory fundraising. You’ll play a central role in creating thoughtful supporter journeys, delivering excellent stewardship and ensuring every supporter feels valued and connected to the difference they make.
This varied role combines relationship building, supporter care and fundraising activity
— from being the first point of contact for our individual giving supporters, to developing in-memory campaigns and events that celebrate and honour the lives of loved ones. You’ll work collaboratively across the hospice to create meaningful experiences that inspire continued support.
You’ll be a proactive and organised self-starter who understands what motivates
supporters and enjoys turning ideas into action. With excellent communication skills, a
calm approach under pressure and a passion for building relationships, you’ll help us
create lasting connections that make every moment matter.
Application deadline: Wednesday 15 July 2026 Midday
Interviews: TBC
Please note that only short-listed candidates will be contacted.
We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.
Thank you for your understanding.
The client requests no contact from agencies or media sales.