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The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
The Service Manager will also be able to lead all the key functions of Healthwatch including:
· Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Public and Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Service Manager: Healthwatch North Northamptonshire
Background
Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.
Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.
Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.
We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice. We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Job Purpose:
To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out this work in North Northamptonshire through specific ways:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.
2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.
3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:
• Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·
5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·
6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.
7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.
8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.
9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and
10. Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.
11. Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.
12. Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·
13. Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)
14. Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.
15. Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations.
16. Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·
17. Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·
18. Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.
19. Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·
20. Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.
21. Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.
22. Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.
23. Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.
24. Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.
25. Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures
26. Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.
27. Ensure compliance with all Support Northamptonshire policies and procedures
The ideal candidate for this role:
· Is passionate about social justice and addressing health inequalities
· Has experience of co-production and best practice in community engagement
· Is knowledgeable about key health and social care services.
· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
· Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
Date of Interviews: Friday 23 May or Wednesday 28 May
Thank you!
We have an exciting opportunity for a Helpline Advisor (known internally as a Triage & Early Intervention Officer) to join the Northern Police Investigation Centre team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based between our Northern Hampshire office in Basingstoke and from home on a hybrid basis. You will be working shifts Monday to Friday between either 8am and 4pm, 10am and 6pm or 12pm and 8pm. You will also be required to work a minimum of 1 Saturday per month 8am to 4pm where you will receive a day off in lieu during the week. Shifts are designated on a rota basis which is given in advance.
As a Helpline Advisor / Triage & Early Intervention Officer, you will be:
- You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
- Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
- You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Victim Services & Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Pontypool Police Station, Pontypool (With need for travel, hybrid working, flexible).
As a Victim Services & Engagement Officer you will be:
- Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management.
- Carry out effective management of volunteers, assessing their competence to practice using national guidelines
- Promote the work of Victim Support by attending local community and public events
You will need:
- Proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
- Experience of Managing a caseload including complex case management.
- Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
- Understanding and knowledge of an active commitment to promoting equal opportunities and diversity.
- Experience of managing safeguarding issues and relevant legislation
- Managing, value, providing support and guidance to a team with a strong client service focus
- Ability to promote the work of a multi-agency hub
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Would you like a role where you can contribute to creating systemic change in prison healthcare?
If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change – we want to hear from you!
This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice.
About You:
You will be confident at ‘opening doors’ and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Family Engagement Manager, Prison Family Liaison Officer, Community and Stakeholder Engagement Lead, Public Voice Programme Manager, Community Outreach and Engagement Manager, Family Advocacy and Engagement Lead, Prison Healthcare Engagement Coordinator, Patient and Family Voice Manager, Prison and Community Engagement Lead, Stakeholder Relationship Manager, etc.
REF-220 961
Thank you!
BACKGROUND
“Our society will be judged by how we respond to those to whom we owe nothing.”
Helen Bamber OBE
Vision: All survivors of trafficking, torture, and extreme human cruelty have safety, freedom, and power.
Purpose: Together with survivors, partners and supporters we change systems by taking action
and bearing witness so that all survivors of trafficking and torture can access recovery and
protection
Mission:
· Combining lived and learned expertise the Helen Bamber Foundation Group puts the Human Rights of survivors of trafficking, torture and extreme human cruelty at the centre of everything we do. Together we rebuild lives.
· We and change the systems that further traumatise, isolate and fuel the exploitation of survivors. Together we challenge.
· We lead and enable improvements to best practice and policy in the UK and Globally based on evidence from lived and learned expertise. Together we transform.
· We host and partner with others to maximise collaboration in pursuit of safety, freedom and power for all survivors of trafficking, torture and human cruelty. Together we are stronger.
The Helen Bamber Foundation, founded in 2005 by the pioneering human rights advocate Helen Bamber, was created to reflect the evolving global patterns of violence and persecution. Helen Bamber, who entered Bergen-Belsen Concentration Camp in 1945 as part of one of the first rehabilitation teams, recognised that all survivors of extreme violence—regardless of the perpetrator—require safety, legal protection, and medical and emotional support. Today it is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty.
In 2020, the Helen Bamber Foundation joined forces with Asylum Aid (established in 1990) to form the Group. Asylum Aid specialises in providing legal representation to vulnerable individuals seeking asylum, focusing on the most complex cases including survivors of trafficking, children, and stateless people. Asylum Aid is a leading actor in strategic litigation and advocates for policy and systemic changes to remove barriers to protection and justice. Asylum Aid maximises its impact by providing training and working in partnership with other organisations.
Today, the Helen Bamber Foundation's unique Model of Integrated Care (MoIC) provides holistic support encompassing therapy, legal advocacy, medical treatment, and practical assistance, helping survivors rebuild their lives with safety, freedom, and dignity. Using our expertise we drive best practice and systems change to deliver for all survivors.
We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid. We believe that all Survivors should have safety, freedom and power to rebuild their lives.
Equity, Diversity & Inclusion
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We recognise and value the role diversity plays in good governance and genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.
OVERVIEW OF THE ROLE
Having moved into our new Trauma Centre last year, we are now looking for our first Office Manager, to coordinate and ensure that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of a Facilities and Operations Assistant, they will ensure our staff and clients are able to enjoy a safe and comfortable environment.
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 9am 6th May 2025
The website form will asked you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
SELECTION PROCESS
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 12th May, followed by shortlisted candidates attending in-person interview week commencing 19th May. We will also ask you to complete a short written task ahead of the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to an enhanced/DBS check and disclosure of adult and child barring lists, and confirmation of current registration with your professional body (if relevant). If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources which may help in preparing your job application.
Registered Charity
51 - 100
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Thank you!
Complex Case Worker
Location: London
Salary: £26,250 - £34,650 per annum
The post holder will be part of the Insight Platform, Young people’s service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work.
You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.
We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
Ideally you will have:
- Experience handling complex cases in young people would be beneficial.
- Knowledge of criminal justice sector
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and company Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.
You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.
Main Responsibilities
• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.
Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
• Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.
Operational Support
•Comply with all monitoring and evaluation requirements.
General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.
Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience
ESSENTIAL
• Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
• One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.
DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.
Registered Charity
51 - 100
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Team Leader to join the Humberside Affected by Crime (ABC) team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role covers Humberside and is a hybrid role allowing some home based working along with office working in our Hull office at HU9 1ND
As a Team Leader you will:
* Manage a team of Caseworkers and a Senior Triage and Early Interventions Officer including those working with specialisms such as children and young people, Antisocial Behaviour and Stalking
* Allocate cases to a team of Caseworkers and supporting and managing the Caseworkers to optimise their casework
* Hold your own small caseload where required
* Liaise with other agencies including the police and other criminal justice system agencies to encourage partnership working and to be the voice for the victim
* Attend meetings, scrutiny panels and forums to raise awareness and challenge agencies where required
You will need:
* Experience of building partnerships and working with other agencies
* Experience of working within a supportive environment and preferably within the voluntary sector and with the criminal justice system
* Experience of managing and supporting a team
* Experience of working with sensitive information, within a confidential arena and within a safeguarding context
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and vol
unteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
About the role:
If you’re passionate about helping people rebuild their lives through employment and want to be part of a service that truly changes futures, this role offers a unique and rewarding opportunity. Working within our Achieving Potential department, you’ll be at the heart of a transformative service that supports people with lived experience of the criminal justice system to secure and thrive in meaningful, paid employment. As part of our small, dedicated team delivering the Individual Placement Support (IPS) Employment project, your work will directly contribute to improved wellbeing, confidence, and long term recovery for every person you support.
This role is ideal for someone who brings both empathy and drive, and is confident providing one to one, personalised support across the whole employment journey, from job searches and applications to interviews and long term career progression. You’ll collaborate closely with probation services, mental health teams and employers, building strong networks that open real opportunities and create lasting impact. The work you do won’t just help people into jobs; it will open doors to independence, stability and a sense of purpose.
We’re committed to developing our team, and you’ll receive full training in the IPS model, along with opportunities to grow within an innovative organisation that invests in your learning and progression. If you want to make a genuine difference and grow your career in a supportive, values led environment, we’d love to hear from you.
About you:
- Committed to inspiring and motivating people into work
- Thrives in bringing a creative approach to their working.
- Comfortable multi-tasking and managing working under pressure
- Has the ability to relate well to others, as well as encouraging and fostering change.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 27th April at midnight
Interview date: Tuesday 15th and Wednesday 16th May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: Up to £27,222 pro rata
Hours: Part-Time, 4 days; 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: River Church Ipswich – we are an office-based organisation, situated with direct and fast links to London
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Application pack: Download our application pack for more information
We welcome applications from those who are already part of a local church.
Key Responsibilities
Oversight of the Spear Programme
Spear Foundation is a 4-week initial phase, consisting of 2 group sessions plus a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.
- Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
- Oversee all aspects of the programme coordination and delivery.
- Ensure the programme is delivered in line with agreed targets, and report to Resurgo and the church on enrolment, retention and completion of Spear Trainees, as well as their ongoing progress.
Partnership liaison and relationship management
- Build and implement a strategy for developing and maintaining relationships with local referral partners to build the profile of the Spear programme within Ipswich and ensure the young people who would benefit from the programme are able to access it.
- Steward relationships with young people after initial point of contact, to encourage enrolment and ensure a full cohort is enrolled for each programme.
Line management and training
- Manage the Spear Assistant Coach, using a coaching approach to invest in their growth and development.
- Work with and be managed by River Church staff locally, and by a Church Partnerships Manager from Resurgo on a national level, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of our shared mission in Ipswich.
- Work with and report to Resurgo teams on KPIs, and use outcomes data to maximise the effectiveness of the programme.
Supporting River Church’s mission and ministry
- Establish strong relationships with key people at the church to ensure the engagement of church members and to build a network of supporters for the Spear programme, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
- Work with the Head of Operations and the Fundraising Assistant to prepare grant funding applications for Spear Ipswich, and provide timely grant reporting.
- Keep the River Church congregation updated on the Spear programme to ensure it is a seamless part of the church’s missional work.
Personal qualities we're looking for:
- An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, and a commitment to grow and learn spiritually and as a Christian leader.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
- A creative, ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
- A strong leader with experience of line managing and developing others in a high support, high challenge style.
- Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!
Registered Charity
101 - 500
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
Thank you!
The Lead Practitioner will play a key role in supporting the Approved Premises (AP) Managers in the day-to-day running of the service, ensuring high standards of care, safety, and rehabilitation opportunities for residents. This includes overseeing staff support, organising shift coverage, coordinating training, and maintaining strong relationships with external partners. The role requires a proactive approach to resident engagement, activity planning, and staff development while working a variety of shifts, including weekends and late shifts.
The candidate will be required to work across two sites in Leeds.
Key Responsibilities
Staff Support & Rota Management
- Assist the AP Manager in organising and ensuring appropriate rota coverage, including managing last-minute changes.
- Provide day-to-day support to support staff, ensuring clear communication and guidance.
- Disseminate relevant information to staff to ensure smooth service operation.
- Support AP manager to develop good practice across the teams.
Training & Development
- Ensure new team members receive appropriate induction and training.
- Deliver training sessions, including First Aid and other relevant development opportunities.
- Support continuous professional development for staff, ensuring a skilled and competent workforce.
- Co-ordinate the submission of Enabling Environments on-going award process.
- Support the AP manager in preparing for HMIP Inspections.
Meetings & Partnership Working
- Attend and contribute to Equality, Inclusion, and Diversity (EID) meetings and other relevant meetings as required by the AP Manager, within the MOJ
- Liaise with partner organisations, building and maintaining strong links with the local community to enhance support services.
Resident Engagement & Activities
- Liaise with the AP Manager and Activities co-ordinators to ensure a full calendar of activities is available for residents, promoting engagement and rehabilitation.
- Manage the activity calendar, coordinating and overseeing planned events and programmes.
Shift & Working Hours
- Work a variety of shifts to support service needs, including two weekend days per month and four late shifts per month.
- Provide hands-on support within the AP, ensuring a visible leadership presence.
Person Specification
Essential Criteria:
- Experience working within a criminal justice, supported housing or rehabilitation setting.
- Previous experience in a leadership or senior role within a similar setting.
- Strong organisational and time-management skills.
- Ability to build effective partnerships with external organisations and community groups.
- Excellent communication skills, with the ability to engage staff and residents effectively.
- A flexible and adaptable approach to shift work, including weekends and late shifts.
- Due to safeguarding purposes, we can only accept applications from female applicants.
Desirable Criteria:
- Relevant qualifications in criminal justice or social care or a related field.
- Knowledge of safeguarding policies and procedures.
- Experience delivering training.
- Understanding of Equality, Inclusion, and Diversity (EID) in the workplace.
- Relevant qualifications in social care, criminal justice, or a related field.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Salary: 45K P/A
Hours: 37.5
Hybrid
Intro:
- This is an exciting opportunity to join a dynamic and aligned staff team at Greenwich Foodbank (GFB) working towards realising our vision of ending the need for food banks in the Royal Borough of Greenwich.
- Through this new organisational role, you will proactively create and grow a sustainable fundraising income, through engaging and working alongside grant giving trusts and foundations as well as corporate organisations across London and the UK.
- Drawing on your proven track record and fundraising expertise, you will be growing income and building relationships with trusts and foundations as well as corporate partners to achieve and exceed annual income targets and KPIs. You will have the capacity to create and craft compelling funding proposals that successfully engage and attract donors in line with GFB’s strategic goals and organisational values.
- You will be aligned with the shared values, vision and strategic goals of ending the need for food banks in the Royal Borough of Greenwich and passionate about our organisation's values of dignity, community, justice and compassion in all areas of your work.
Key Responsibilities:
- Through comprehensive and considered research, you’ll outline a sustainable and achievable fundraising strategy that identifies and prioritises a pool of potential grant giving trusts and foundations funders for GFB. Your work will demonstrate your commitment to excellence.
- You will manage the ongoing relationships with grant giving trusts and foundations funders, ensuring they receive excellent stewardship, timely reporting and that GFB is able to maximise its existing potential funding streams.
- In this role, you will forge relationships with potential funders, develop and submit timely and winning funding applications and work alongside GFB’s impact and operations team to provide relevant and impactful feedback to funders.
- You will proactively identify, engage and build good relationships with prospective corporate donors, successfully securing them as funding partners.
- You will deepen engagement and grow the relationships, partnerships and collaborative potential with existing corporate donors.
- Working with colleagues across GFB, you will develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage prospective partners through the alignment of our values, vision and strategic work with their needs, motivations and areas of interests. Alongside this you will engage potential funders in our Changing Minds work as we seek to change the conversation on food poverty in our area to a proactive and preventative rather than reactive approach.
- You will work collaboratively with other local organisations and Trussell affiliated food banks across London and the South East, identifying and progressing opportunities for joint funding proposals and partnerships.
- You will develop, monitor and manage a fundraising portfolio capable of generating an income that not only covers our annual charitable operating spend but also follows a fundraising framework that sustainably allows Greenwich Foodbank as an organisation to reach its strategic goals.
- You’ll establish a fundraising pipeline, including a range of KPIs that can be tracked and that will enable you to make informed projections regarding future income.
- You will forge strong relationships with stakeholders across the local community and the wider Trussell network, sharing best practice and learning from other charities across the network. You will proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities.
Skills
- You will have established experience and a proven successful track record of trusts and foundations fundraising
- You will have good experience of corporate partnerships fundraising.
- You will have excellent written and verbal communication, presentation and relationship management skills.
- You will be confident in public speaking and you’ll be able to inspire and motivate new and existing funders.
- You will have experience of setting, managing and reporting against fundraising KPIs.
- You will be tenacious and able to embrace, develop and shape a new role.
- You’ll be well organised, proactive, and a self-starter who is able to self-motivate.
- You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible. These dates may be subject to change.
Registered Charity
6 - 10
Ending the Need for Foodbanks Providing Emergency Food Parcels for Local People in Crisis
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Domestic Abuse Caseworker to join the team in Preston, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at Preston. Once your probation period is completed you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.
As a Domestic Abuse Caseworker, you will be:
Focusing on victims of domestic abuse and will provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support
This will include supporting victims either face to face or over the telephone to assist them in accessing services to keep them and their family safe. It will involve developing individual safety plans to meet client's needs as identified in the needs and risk assessment.
You will provide advocacy, emotional and practical support and information to victims including
exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
You will participate fully in multi-agency meetings by being the voice of the client and follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings.
You will need to:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
At Marie Curie, we are dedicated to improving lives through our compassionate care and support services. Our fundraising efforts are at the heart of what we do and the Fundraising Analysis, Insight & Selections Team forms a vital part of the charity's fundraising activities, driving the use of Insight to inform decisions and the way we communicate with our supporters.
As a Senior Data Insights Manager you will be responsible for developing and implementing data analysis strategies in collaboration with our Income, Innovation and Engagement directorate and supporting the delivery of operational data reporting, providing analysis and insight to inform strategic decision-making.
You will be responsible for:
- Driving decision making through insights on several strategic projects.
- Developing an insight led decision making culture and structure.
- Leading the development of best practices techniques for data analysis, visualization, and storytelling.
- Working closely with senior stakeholders to understand business requests and translating them into analytical solutions.
- Identify opportunities to improve processes and enhance data capabilities within the business.
- Line managing and leading a team of 2 data analysts
Key Criteria:
- Established experience in a senior/lead analyst role with a solid track record of understanding of the production and role of data analysis in a business environment.
- Significant and demonstrable experience of implementing best practice analytics techniques and leading initiatives to enhance datasets, thereby improving insight capabilities.
- Experience of using insights to influence stakeholders at all levels.
- Significant and demonstrable experience of model building.
- Strong communication and storytelling kills, with the communicate across a range of stakeholders.
- Excellent SQL, Power BI skills and understanding of requirements of compliance in a regulated environment.
- Line management experience would be an advantage.
Please see the full job description here
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: Up to £50,000 + £3,500 LWA where applicable
Contract: 12 months FTC
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to work from our modern open plan offices in Embassy Gardens occasionally.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Thank you!
Prison Facilitator - HMP Stocken
Shannon Trust facilitator - HMP Stocken
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Stocken. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 5th May 2025.
REF-220 780
