Knowledge and impact manager jobs

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As our Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role and hear from our Chief Executive about our charity's ambitions in our Applicant Information Pack.

Person specification 

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for our cause.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.

DESIRABLE:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

ESSENTIAL:

• Based in Wales.

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Project Worker 2 - Volunteer Co-ordinator (Maternity cover)

Are you looking for a new challenge? 

Would you like to join our exciting and innovative Barnardo's Swansea Bloom Service working with young people who are care experienced as they make the transition to independence?

About the Bloom Service

Barnardo's Swansea Bloom Service works directly with care experienced young people to help improve their emotional wellbeing, resilience and self confidence. Our aim is to create a positive space for them to explore their identity, passions, and potential. The support on offer includes  the opportunity to take part in amazing activities, life coaching, befriending and peer mentoring.

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Volunteer, Befriending and Peer Mentoring Co-ordinator (Project Worker 2).

The contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2025.

Bloom is a growing service offering a unique opportunity for the right person to develop, co-ordinate and deliver our Volunteer, Befriending and Peer Mentoring work using established and innovative approaches. The Co-ordinator will be responsible for recruiting and managing a team of volunteers, befrienders and peer mentors who will help young people to improve their physical and mental well-being by supporting them to access a range of exciting activities, helping them to find new interests and hobbies and engage in healthy activities in the community

You will undertake the role of Volunteer, Befriending and Peer Mentoring Co-ordinator reporting to the Children's Service Manager and acting as line manager to the service's volunteers.

The successful candidate will be required to carry out the following duties (in addition to those on the generic job description):- 

• Continued development and delivery of the Volunteer, Befriending and Peer Mentoring element of the Bloom service.
• Recruit and train volunteers, befrienders and peer mentors
• Effectively match volunteers/befrienders/peer mentors to support young people
• Effectively utilise the Barnardo's specialist volunteer management system (Vol 1)
• Provide ongoing support and supervision of volunteers
• Keep accurate statistical information and assist in producing service performance reports for the organisation and funders.
• Support project engagement events and empower young people to share their voice and ensure that Bloom continues to be a young person led project
• Assist in quality assurance of every aspect of the service
• The service requires flexibility of work as we support young people around their needs.

You will have: 

• Experience of working within a volunteering setting preferably at the level of co-ordinating the service this can be in a employment, education, training or volunteering setting
• Experience of recruiting, inducting and retaining volunteers
• Experience of keeping statistical information and completing performance reports for funders
• The ability to line manage  volunteers
• An understanding of the needs of care experienced/vulnerable young people and an awareness of the factors impacting on their lives

Bloom is made up of three elements all of which work together:

Life Coaching - there is a dedicated life coach

Giving young people the power to unlock their own potential for positive change, by providing them with the tools to build resilience, improve wellbeing and understand themselves better. Coaching empowers young people to think about and move forward positively in their lives, by creating and working towards specific goals through 1:1 sessions with our life coach. 

Volunteer, befriending and peer mentoring - there is a dedicated volunteer coordinator

• Volunteers – to help with activities
• Befriending - members of the local community befriend and provide ongoing assistance to service users are moving to independence
• Peer mentors – care experienced adults who can offer invaluable guidance to care experienced young people by drawing on their own experiences

Activities there are 2 engagement workers 

Giving young people regular opportunities to get together to experience activities not easily accessed by care experienced young people. Led by the expressed wishes of young people they could be experiences such as sports, adventuring, outdoor events, gardening clubs, cooking clubs.

Additional Information:

You must have the ability to travel independently to meet the requirements of the post.

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

This contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2026 .

Your main office base will be at Barnardo's Swansea, Heol Cadifor, Penlan, Swansea but you will be expected to work out and about in Swansea and Neath.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Need more information?

If you require any further information about this opportunity, please contact Christine Parry (email address can be found via the job vacancy link on our website).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.

In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.

You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.

As a Programme Specialist you will be expected to:

• Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
• Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
• Take an active part in decision making, planning and audit processes of each project
• Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
   

The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.

The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.

This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs). Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.

You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).

Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.

The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.

Being an enthusiastic team player, with a good sense of humour is also desirable.

Equal opportunities

We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply. 

Are you passionate about building new relationships? Are you a brilliant communicator? Then this role could be for you!

Great Ormond Street Hospital Charity are hiring for a Senior Fundraising Executive to join our Hospital Engagement team. This position is based in the hospital for 3 days per week, with the remaining time spent working from home.

As a Senior Executive, your main focus is to build relationships and connections within the hospital in order to increase the Charity’s visibility, drive income growth and referrals from patient families, visitors and hospital staff.

Salary

The salary for this position is £35,051 per annum. 

Key Responsibilities

This is a varied role where you will:

• Engage and develop strong working relationships with hospital staff members.
• Roll out a patient family fundraising training programme, delivering training to staff groups, identifying fundraising champions within the hospital and increase patient family referrals. 
• Collaborate with the Hospital Engagement team to recruit and relationship manage hospital staff in our Charity Champions Programme. 
• Collaborate across the charity with our Grants, Brand Marketing and Communications team to coordinate charity family activity and implement a hospital engagement and communications plan. 

Skills, Knowledge and Expertise

This role is focused on relationship building and influencing and we’re looking for someone with:

• Experience working with the public in a customer facing role. 
• Ability to build relationships and influence stakeholders of all levels of seniority. 
• Strong communication skills and emotional intelligence. (you will need to be comfortable working with patient families in a hospital environment). 
• Confident delivering presentations and training.
• Experience working with or managing volunteers.

Whilst you’ll be an employee of the Charity, this role requires you to be onsite at the hospital for 3 days per week (with the rest of the time spent working remotely).

The hospital is a large site and you’ll be physically attending different department meetings, organising events, and hosting events (ensuring branded stock is available, moving boxes, helping with event set up). 

About the Team 

This role sits within the Hospital Engagement function within the Community team, whose purpose is to drive the charity’s presence within the hospital to build key relationships and increase income from patient families and hospital staff.

This is a role with regular hospital contact and appointment to the role will require the individual to meet any hospital access requirements which may change over time.

Closing Date: 8th May 2025

Interviews: 1st stage virtual on 13th May, 2nd stage in person 20th May

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

About us:

Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a ​Head of People who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.

About the Role:

As Head of People, you will lead the strategic direction and operational delivery of our People function, championing and developing a culture where our coaches and support teams can thrive. This is a pivotal senior role, offering the opportunity to shape our people strategy, drive organisational development, and position Greenhouse Sports as an employer of choice. You’ll work in close partnership with the Senior Leadership Team to foster an inclusive, values-driven environment that enables every staff member to do their best work – all in service of our mission to help every child have a fair chance to succeed.

This role is ideal for a senior HR professional who is ready to partner with senior leadership, confidently make tough decisions, and handle challenging situations with empathy and discretion. You’ll build strong relationships across all levels, stay self-motivated, and keep a sharp eye on both the details and the bigger picture. This could be your first senior role if you have already demonstrated calm, capable leadership and are ready to step up, especially if you’ve taken responsibility for a broad range of People solutions in previous roles.

Key Responsibilities:

• Lead the People function with strategic and operational oversight of all HR activities, aligning with organisational goals and values.
• Collaborate with senior leadership on staff development plans and lead and measure staff engagement and support broader cultural development efforts.
• Partner with managers across the organisation to develop their skills and ensure consistency in approach.
• Manage employee relations issues, ensuring fair and legally compliant outcomes, with varying levels of complexity.
• Lead and continuously improve recruitment practices, driving forward our Diversity, Equity and Inclusion strategy, embedding it into all areas of people practice.
• Maintain responsibility for safeguarding compliance within HR policies and practices and act as Deputy Safeguarding Lead.
• Lead and continuously improve HR systems, policies, and procedures.
• Manage and support the development of the HR Officer.

Who We’re Looking For:

• CIPD Level 7 qualified, or demonstrable equivalent experience including experience in a senior HR role.
• Passionate about improving the lives of young people through sport, and inclusivity in the workplace
• Strong leadership and influencing skills. Self-motivated, discreet and able to deal with confidential information professionally.
• In-depth knowledge of employment law and best practice HR across the employee lifecycle
• Exceptional communication and interpersonal skills, with a proactive and collaborative approach
• A forward-thinking, values-led leader who is excited by the opportunity to develop

Why Join Us?

At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.

Join us and be part of a team that’s making a real difference.

Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.​

Application Deadline: Friday 23rd May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Contract:  6-month fixed term, part-time (17.5 hours per week – flexible on days and hours to suit you) 

Salary:  £15,000 per annum (FTE £30,000 per annum) 

Location:  Hybrid – working from home & our Burford, Oxfordshire office 

Closing date:  Tuesday 6 May 2025 

Interview date:  12 (pm) & 14 (pm) May 2025 

We’re recruiting a People & Culture Advisor – a passionate and knowledgeable HR professional who’s ready to make a real impact.

If you’re looking for a flexible, part-time role where you can make a meaningful difference and contribute to a compassionate, purpose-driven organisation – we’d love to hear from you. 

More about the role 

We’re looking for a proactive and people-focused People & Culture Advisor to join our People & Culture team on a part-time, fixed-term basis. You’ll work closely with the P&C Business Partner to help deliver a first-class service to our teams across Blue Cross. 

In this varied role, you’ll provide advice and guidance to managers and employees on a wide range of people-related matters – from absence and performance management to employee relations and volunteer support. You’ll also contribute to the development of resources, support policy rollouts, and help drive a consistent and inclusive people experience. 

This is a great opportunity if you're looking for flexibility and want to make a meaningful contribution in a values-led organisation. The role is 17.5 hours per week, and we’re open to how those hours are worked – whether that’s shorter days across the week or a couple of longer days – we’ll flex around what works best for you. This is a hybrid role, with a mix of home working and time spent at our Burford office in Oxfordshire. 

About you:  

You’re a confident and organised HR professional with experience supporting managers and teams across the employee life cycle. You enjoy solving problems, supporting others, and contributing to a positive people culture. 

You’ll be comfortable handling sensitive information, producing useful insights from people data, and working with people at all levels. Your communication skills and ability to manage a busy workload will help you thrive in this role. 

Essential Qualifications, Skills, and Experience 

• HR experience across the employee life cycle 

• Strong communication and interpersonal skills 

• Good attention to detail and organisation 

• Confidence with data and reporting 

• Ability to manage sensitive and confidential matters 

• IT literacy, including MS Office and HR systems 

Desirable Qualifications, Skills, and Experience 

• CIPD Level 3 (or working towards it) 

• Experience supporting or working with volunteers 

• Experience of project or programme support 

• Understanding of the voluntary sector 

How to apply  

Click the apply button below and complete the online application process before the closing date on Tuesday 6 May 2025.  

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:   

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 

• Pension scheme with enhanced employer contribution  

• Life assurance  

• Unlimited access to an employee assistance programme 

• Programmes for physical and mental wellbeing support 

• Free access to GP via MetLife 

• Recognition scheme 

• Annual volunteer days  

• Claim for professional fees 

• Charity worker discounts across a variety of retailers.  

Membership Administrator (maternity leave cover)

Reports to:  Membership Manager

Hours:  35 hours per week (flexibility to work remotely with one day per week with the team in our central London office)

Term: 11 months (maternity leave cover)

Other benefits:  Company Pension Scheme, Employee Assistance Programme

About the Association for Laboratory Medicine

The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.

We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.

We foster the highest standards in laboratory testing and patient care, provide trade union support for our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.

Purpose

To provide high-quality administrative and technical support for the delivery of our member services, with a particular focus on the operational management and ongoing development of our membership database (CRM) and accreditation/assessment systems.

You will work closely with the Membership Manager within the membership team, and also collaborate with colleagues across other functions such as events, publications, and operations. You may also liaise with our external systems technical support provider to deliver projects and solutions that ensure the best possible experience for our members

What you will be doing:

•  Provide excellent customer service to members, ensuring they are aware of and can access their full range of membership benefits.
•  Act as first line of response for enquiries to the membership team, including monitoring the enquiries inbox.
• Manage applications for individual and corporate membership, including working with the Admissions Committee to approve new applications and ensure the journey from application to member runs smoothly.
• Maintain the CRM database of members and organisations, ensuring the data held is as accurate.
• Create and share reports from member data for various internal stakeholders including the Membership Manager, Operations Manager, Association Council and the EDI working group.
• Troubleshoot system issues that may arise (notably in relation to members’ data, access, payments etc), working with the Membership Manager and our systems technical support.
• Support the Membership Manager in delivering plans and projects to  recruit and retain members.
• Assist with the delivery of the Association of Clinical Scientists’ (ACS) Certificate of Attainment assessment programme.
• Help coordinate and deliver scheduled and ad hoc activities arising from our committees and working groups, including grant programmes, trade union support, European registration, and the Mentoring Programme
• As we are a small staff team you will also be asked to support other team members with tasks outside of this job role from time to time.

What you need to have:

• Fantastic customer service ethic and high expectations of quality
• Proficiency in Microsoft 365
• Demonstrable experience working with membership CRM systems, including troubleshooting and making improvements
• Strong problem-solving skills and an ability to support others with technical or data-related queries
• High attention to detail and a commitment to data accuracy
• The ability to work collaboratively and flexibly within a small team

Our values:

LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.

Our values are:

• We are innovative – promoting new scientific development to improve health and wellbeing.
• We are inclusive – ensuring that we are open and accessible to everyone.
• We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
• We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
•  

Applications

Closing date: midnight Monday 19 May 2025

Interviews: Monday 2 and Tuesday 3 June 2025

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Grade: 1- Senior Leadership Team/Senior Specialist

Contract type: Permanent

Hours: Full time. 37.5 hours/week.

Responsible to: Deputy Director of Fundraising

Direct reports: Community & Events Manager, Retention Manager, Acquisition Manager, Legacy Marketing Manager, International Relationship Manager.

Location: HQ in Truro, Cornwall (Hybrid) or Remote (UK only)

Travel: Required to attend donor or team conferences/meetings up to 4 times a year. Travel to HQ in Truro, Cornwall, approx. 4 x per year.

Main role and responsibilities

As the driving force behind our UK public fundraising and international giving network— including our 13 incredible ShelterBox affiliates — this role represents a unique opportunity to shape and elevate our fundraising strategy. It's about inspiring leadership, strategic innovation, and maximising every opportunity to grow support for our work.

ShelterBox is entering an exciting phase of public fundraising investment. As we focus on improving our audience focus and scaling our evergreen acquisition, we need an agile, learning focused leader to head up this successful team. As Head of Supporter Engagement, you will lead the development and execution of our fundraising strategy across key disciplines, including Individual Giving (Retention and Acquisition), Legacies, Community Fundraising, and International Giving.

Through an audience-first mindset, optimised supporter journeys, and high-performing, integrated campaigns, you will drive growth in sustainable, unrestricted income. In moments of major disaster, you’ll maximise giving, ensuring our lifesaving aid gets to where it needs to be.

Reporting to the Deputy Director of Fundraising, this leadership role is pivotal to our success. You’ll be a key member of the ShelterBox senior leadership team, contributing not just to the FundComms directorate but to the wider organisation. With an innovative and collaborative mindset, and the ability to cultivate strong stakeholder relationships, you’ll unlock new opportunities and help take our impact to the next level.

Who are we looking for?

We need an inspiring leader with a proven track record in public fundraising. Someone who will thrive when shaping strategy, and who can collaborate to create brilliance and empower your teams to innovate.You will cultivate a high performing team through a period of change as we test and learn our way into a multi-channel multi-product portfolio, driven by a lifetime value methodology. Vitally, you will think as much of our donors as we do.

If you are a self-starter who thrives in a fast-paced environment, managing multiple deadlines while working closely with colleagues to achieve transformative outcomes, this is your chance to make a significant impact. Experience in a public fundraising leadership role within the charity sector is essential, along with a deep understanding of contemporary fundraising trends and how to apply them effectively.

Join an ambitious, supportive team dedicated to ensuring that no one goes without shelter after disaster.

 Duties will include but not be limited to:

 - Develop and implement an ambitious public fundraising strategy for UK audiences and lead our international giving strategy, in line with ShelterBox’s overarching objectives.  

· Know your audience and your market. Drive income growth, retention, and acquisition through compelling campaigns and exceptional supporter journeys.

· Ensure a diverse and impactful portfolio of fundraising products, fostering innovation and optimisation.

· Oversee the rollout and optimisation of our Gifts in Wills strategy, embedding legacy giving as a fundamental part of our fundraising culture.

· Work collaboratively with the Digital Team to maximise digital channels for supporter engagement and acquisition, and scaling evergreen digital ad campaigns to boost income.

· Lead major disaster public fundraising appeals.

· Strengthen engagement and growth across our global affiliate network, and help shape the future of international giving.

· Work with the Community & Events Team to enhance our relationship-driven approach, building inspiring supporter journeys and compelling propositions, and maximising our work across Rotary Clubs and Districts.

· Partner with the Head of Fundraising Operations to identify system improvements that enhance our audience understanding to drive income growth and supporter experience.

· Use data and insights to drive strategic decision-making and performance optimisation.

· Work closely with the Head of Philanthropy & Partnerships to identify opportunities to collaborate and to feed a pipeline of high-level support.

· Lead and inspire a talented team, setting clear objectives and fostering a culture of excellence.

· Manage financial processes, budgeting, and reporting with precision and accountability.

· Represent ShelterBox as required and always work in line with our aims and values.

· Adapt to major disaster situations, occasionally working evenings and weekends at short notice.

· Other duties as may be assigned by your line management.

 Interviews are due to commence from 14th May on Teams.

Fauna & Flora strives to ensure that our conservation goals are achieved equitably, respect human rights and contribute to human well-being. An opportunity has arisen for a Technical Specialist to join the People & Nature programme to support the development and implementation of equitable, rights-based and good governance approaches with a particular focus on Fauna & Flora’s Eurasia regional programme. Work is shared across the team according to specific technical expertise and workloads, so support to other regional programmes and teams will be required at certain times.

The primary focus of the role is to support, develop the capacity of, and exchange learning with in-country project staff, partners and other local actors to co-create, implement and learn from projects which deliver equitable and well governed outcomes that improve both human well-being and ecological systems.

You will be a team player with excellent technical skills and relevant international experience. Sound technical knowledge and experience of applying rights-based approaches in conservation contexts is a pre-requisite. You will ideally have experience of applying a range of social science research methods in a conservation context, with proven experience in capacity development, project design, and monitoring, evaluation and learning (MEL).

You will have excellent interpersonal and communication skills, including the ability to liaise across teams and cultures. You will enjoy applying your critical thinking to complex issues and explaining these in plain and accessible language. In addition to fluency in written and spoken English, skills in relevant languages are also desirable.

You will have excellent facilitation, training and coaching skills. The ability to plan, organise and prioritise workloads to meet deadlines will be a key attribute.

You should hold a relevant degree or equivalent qualification or experience in international conservation, social sciences, natural resource management or similar field. You will have knowledge of international human rights standards as they apply to conservation, and ideally knowledge and experience of social safeguards.

You should be passionate about supporting others to develop their knowledge and skills while being open to learning and able to quickly pick up new skills. You will have experience of working in a cross-cultural environment and experience in applying your skills to a conservation, development or natural resource management context in less developed countries.

Fauna & Flora is part of Cambridge Conservation Initiative in the David Attenborough Building, providing a great platform for collaboration with other conservation organisations and University of Cambridge departments and institutions. You will be joining a diverse team with global responsibilities at an exciting time as we seek to improve our ability to design, implement, monitor, evaluate and learn from initiatives that have positive impacts on biodiversity while at the same time respecting the rights of Indigenous peoples and local communities and contributing to human well-being and social equity.

This position will be based in Cambridge with international travel as required to meet project needs.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Monday, 5th May 2025. Interviews are likely to take place in the week commencing 12th May 2025.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.