Knowledge manager jobs in dublin 2, county dublin

Netherton Feelgood Factory, a community-based healthy living centre, is offering an exciting opportunity to make a real difference to the lives of people and the environment by taking forward the development of the Netherton Community Garden and Green Hub. We are looking for an imaginative and committed person with knowledge of horticulture but also with the people skills to support and help people from the local area.

The Netherton Community Garden started life in 2016 as a vision to develop a piece of waste urban land into a garden that could be enjoyed by the community and that also would produce fresh produce to promote health and awareness of growing skills.

Since then, and thanks latterly to a National Lottery grant, the garden has begun to develop as a Green Community Hub with the aim of enabling local people to adopt more sustainable lifestyles.  The garden has a positive impact on the local community by providing a meeting place, a venue for skills training and a place to promote positive mental and physical health.

The Co-ordinator will also work within the Feelgood Factory as a member of the Community team.

More Details

Salary: £25,000 Hours of Work: 35 per week

This post is offered until June 30th 2028 in the first instance.

Funded by the National Lottery Reaching Communities Fund.

Job Purpose:

The co-ordination of the Netherton Community Garden to:

•  promote its movement towards greater financial stability through encouraging income generation
•  train, facilitate and manage volunteers and community groups to deliver projects in the Netherton Community Garden which support the Garden’s overall vision of promoting a greener local community.

In addition the postholder will operate within the Feelgood Factory as a member of the community team, facilitating at least one group aimed at socially isolated people.

Main Duties & Responsibilities:

Garden and maintenance

• To work closely with the Community Garden Steering Group and the staff of the Feelgood Factory to maintain the Community Garden, leading on overall scheduling for dedicated work and seasonal priorities
• To work closely with the Chief Executive in identifying and implementing moves towards making the Community Garden more financially sustainable.
• To oversee planting and re-planting areas throughout the year on an agreed schedule
• To oversee and undertake general garden maintenance, including weeding, hedge trimming, strimming and leaf blowing
• To ensure that tools are in good working order and deal with any defects immediately

Garden project facilitation

• To work with the Steering Group to develop the practical concept of the Community Garden and work with the local community to attract people into it.
• To lead on the development and subsequent delivery of garden based training and community programmes, within agreed budgets and schedules
• To ensure  that volunteers are trained in the safe use of tools and equipment and supervise this where applicable
•  To work with the Feelgood Factory and other local groups in recruiting local volunteers to be part of the project
• To work with the Steering Group and the Feelgood Factory to coordinate and deliver community growing days and garden-based events
• To work with the Feelgood Factory marketing team and other colleagues to ensure effective communication of the Community Garden
• To work with the Steering Group and the Feelgood Factory’s Fundraising team to undertake fundraising for the Netherton Community Garden, researching opportunities and providing materials for applications

Community work

• To work as part of the wider Feelgood Factory Community Team
• To facilitate at least one group within the Feelgood Factory aimed at alleviating social isolation

Health and safety

• To adhere to and be accountable for the health and safety procedures of the Community Garden
• To develop existing Feelgood Factory procedures and risk assessments to incorporate garden specific health and safety planning and/or risk assessments
• To ensure volunteers and visitors comply with legal and Feelgood Factory requirements

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's profile and international membership, increase the value of our membership offer, increase our income generation, work with the team to run successful events, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organisational skills and the ability to co-ordinate high-quality webinars.

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.

PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we can’t wait to hear from you!

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 11 August.
 

PVRI is a Registered Charity, number 1127115

Are you looking for a varied and rewarding finance role? Join us as Director of Finance and support the transformational work in the social inclusion, education, scientific research, arts, and heritage sectors.

Location: The Peak, 5 Wilton Road, London SW1V 1AP (2-3 days per week in the office)

Applications for this role close at 9 a.m. Monday 8th September. 

The Sainsbury Family Charitable Trusts (SFCT) is an umbrella organisation that facilitates the work 16 grant-making trusts, along with its associated charitable companies, established by three generations of the Sainsbury family. 

Each Trust is an independent legal entity with a separate focus and Board of Trustees, and in many cases, led by the family member who established it. The Trust works in many fields, including climate and environment, arts and heritage, disability rights, social inclusion, healthcare, science, education, neuroscience, and international development. 

About the role

The Director of Finance will lead the finance team to ensure the effective support for SFCT’s complex requirements across all aspects of finance, investment management, governance, compliance and risk.

The role will report directly to the CEO, providing financial and operational oversight, as well as high-level strategic engagement with senior stakeholders. This will require you to establish effective working relationships across the office and with family members and Trustees.

The role is part of the Head of Central Services group, working closely with the Head of Finance (Gatsby) to play a key role in decision making and delivering shared ways of working across the group, strengthening cross-functional collaboration and continuous improvement to ensure that support for our Trusts and charitable organisations remains fit for the future.

This is a varied and complex role that covers three main areas of work.

1. Leading a team that is responding to changing needs from internal customers to ensure high performance.
2. Leading projects with a focus on continuous improvement.
3. Proactively supporting family members and trustees in managing investments.

The role’s challenge and variety come from a mix of central and tailored support for the entities that SFCT supports.

Who we are looking for

This role is a fully functional finance role with multiple entities that require support. You will be an experienced Finance Director (and/or perhaps a CFO of an endowment-funded foundation) with the people skills to lead and develop a large finance team, as well as the skills to manage a complex mix of stakeholders.

As a qualified accountant, you will be someone with knowledge and experience in charity finance, who also has a commercial focus and likely has had a stint in industry. Experience in managing a complex finance function and being proactive when it comes to change is essential, as well as the ability to inspire and develop a team to deliver high performance and continuous improvement.

You will enjoy working with people and come with a broad set of experiences. Experience in investments would be an advantage, as would any other additional areas of expertise. This role is a platform for value-added support.

Please click 'Apply on website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 8th September. 

Title: Male Live In Support Worker

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,754 - £28,454 per annum. We will pay a full-time salary based on the role being a live-in role

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: September

About Us: Baca is dedicated to supporting unaccompanied young refugees, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.

Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.

Key Responsibilities:

• Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
• Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
• Act as a positive role model, offering advice, guidance, and assistance.
• Train young people in living skills such as washing, cleaning, cooking, and budgeting.
• Provide emotional support during times of difficulty, anxiety, or stress.
• Encourage young people to maintain a healthy routine, including attending education and social activities.
• Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
• Maintain good communication with relevant team members and social workers.
• Ensure regular reporting requirements are met, in line with Ofsted regulations.
• Participate in team meetings and contribute to achieving young people’s outcomes.

Person Specification:

• Passionate about supporting unaccompanied young people and helping them achieve their potential.
• Excellent interpersonal skills with the ability to inspire and motivate young people.
• Self-motivated, responsible, reliable, and able to manage your own time and workload.
• Supportive, approachable, and willing to set boundaries in line with Baca’s values.
• Ability to work as part of a diverse team and in partnership with external stakeholders.
• Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
• Experience in working with young people, particularly in a 1-2-1 and group setting.
• Good ICT skills and ability to manage multiple tasks.
• Ability to drive and access to a vehicle is essential.

Other Requirements:

• The successful applicant will be required to have an enhanced DBS check.
• Adherence to all Baca’s policies and procedures.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

We're looking for a kind, compassionate, and resilient Night Support Worker to join our Young People service in Maidenhead.

£28,173.60 per annum, working 43 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The shift pattern for this role includes 4 days on, 4 days off with 12 hour shifts.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Being responsible for the handover of key information between shifts
Provide structured support and guidance to other front line staff in their area of expertise
To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the manager.
Keep a clear desk at all times and assist with archiving and secure disposal of records when required.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Role
This is a great chance to join a busy policy team to work with colleagues on the work the Law Society does to be a legal sector leader on climate change. You will be part of the Private & Commercial Law team, who shape policy in areas that matter to many of our members and firms they work in.

Climate change is a growing policy area. The Law Society is a world leading professional body in this area, producing guidance on how climate change will impact solicitors and the law.

Over the next few years we will do work that:
* supports small firms with guidance and resources to assist decarbonisation and setting net zero strategies,

* develop thought leadership on the impact of climate change on lawyers and the law at a national and global level.

* ensure solicitors are equipped to advise on how climate risk impacts their clients.

Keeping up to date with climate policy and legal developments, you will spot and respond to opportunities for positive reforms to support our members. You will research and analyse the impact of changes on our members, on the clients they advise and provide reliable and well-informed advice and leadership. Often you will prepare written briefings, consultation responses and guidance for internal and external audiences, and occasionally you will give presentations. You will also work with colleagues in other areas of the organisation, such as the commercial and international teams.

This is an exciting and varied role where your expertise, knowledge and skills will be used to great effect to make a real difference for our members, their clients and the rule of law.

What we're looking for
Ability to engage with and influence legal policy development across government, parliament, regulators and the legal profession. Spotting opportunities to develop credible and persuasive policy positions and recommendations.

Have a strong working knowledge of clime change issues. Expertise in how climate change is affecting the legal and/or the professional services sector, or the ability to quickly develop this.

Ability to research and analyse complex legal and climate policy issues and assess their implications for the profession, the rule of law and the business of law.

Ability to assess the different views and needs of the Law Society's 200,000 members and law firms/organisations they work for. Understand that what we produce needs to have a right balance between multiple needs/perspectives.

Ability to build and maintain effective working relationships with a broad and diverse range of people including colleagues across the Law Society, office holders and members, and external stakeholders at all levels.

What's in it for you

This is an excellent opportunity to work in a forward-thinking membership organisation dedicated to supporting solicitors, protecting access to justice and promoting the rule of law. We have a strong reputation for excellence and legal expertise, and are committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum eight days a month working on at our office in Chancery Lane), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

This role is designed to be full time from Monday-to-Friday. If you wish to have another working pattern, please contact Nick Denys (details below).

If you would like to have an informal discussion any aspect of the role, please contact Nick Denys on

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors

We are looking for a Legacy and In Memory Lead to be responsible for managing implementation of legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.

This is an Essex based role with 3 days a week in the office.

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including:
Generous maternity pay scheme
Funded staff counselling
Discounted membership to local health club
Extensive education programme with wide range of professional and personal development opportunities
....and more.

The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products.

Work closely with the Individual Giving Lead, to co-plan and co-deliver the flagship in memory appeal,including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.

Use data and insights to report on legacy and in memory activity and evaluate performance, identifying learnings and recommendations for future activities and applying test and learn principles.

Support with line management of the Fundraising Team Administrative Assistant where necessary.

The Candidate
Fundraising experience ideally with strong knowledge of in memory and/or legacy fundraising within the not-for-profit sector.

Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.

Experience of managing income and expenditure budgets.

Ability to manage and nurture relationships with key existing and potential legacy and in memory donars.

Full UK driving license with access to own vehicle.

IMPORTANT NOTE

Please note this charity are reviewing applicatiosn on a rolling basis so please get in touch ASAP to find out more!

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.

The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.

Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.

Role: Fundraising Supporter Engagement Assistant (Apprentice)

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Location: Home-based

Salary: £23,000

Hours: This role is full time (35 hours)

Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)

Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period

Reports to: Director of Fundraising

Purpose:

Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.

This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.

The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.

This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.

Key responsibilities

• Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.

• Support fundraising volunteers in a professional but empathetic way.

• Provide relevant information and resources to our fundraising volunteers in a timely manner.

• Support the team with sourcing fundraising merchandise and materials.

• Record all supporters’ non-financial information on the CRM in line with our data policies.

• Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.

• Support the fundraising team with the promotion and delivery of workplace training sessions.

• Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.

• Become a valued member of the Fundraising team, sharing knowledge and best practice.

• Support other members of the team in the development and delivery of all our fundraising activities.

• Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.

We work with unaccompanied asylum-seeking young people to support them to transition to adult life in the UK, feeling fully supported, equipped, and confident of their independent living skills and sustainable capability to flourish. 

You will welcome each person into a place they can call home, encouraging them to decorate their rooms and explore their local area. These houses, shared with other UASCs, offer comfort and stability throughout what can be a challenging period of asylum claims and settling into the UK.

We are looking for somebody who can foster a supportive community of friends across nationalities through weekly gathered activities, such as football, cricket, and dinners.

We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to travel long distances to attend client meetings across England is essential.

MAIN DUTIES:

1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.

   Please note: some assessments will be completed virtually via videoconference whereas others are completed in-person. Applicants will need to be comfortable with both working from home and also regular long-distance travel to assessment meetings across England and Wales (including overnight stays where necessary), often with only two or three days’ notice.

2. To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
3. To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
4. To support the casework team from time to time in the preparation of submissions which will be presented to relevant Integrated Care Boards and NHS England panels.
5. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
6. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.

13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.

14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.

15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.

16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.

17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Join Samaritans as a Caller Support Officer

Do you have experience working with vulnerable callers within a helpline setting? Are you passionate about supporting vulnerable individuals and making a real difference?

Samaritans is looking for a dedicated Caller Support Officer to join our dynamic Caller Support Team. This is a unique opportunity to play a vital role in ensuring the safety and wellbeing of our most complex and vulnerable callers.

• £30,000 - £33,000 per annum
• 12-month fixed term contract, covering maternity leave
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office
• You will need to be able to work flexibly to support volunteers which may involve occasional travel or evening/weekend meetings. 

About the Role

As a Caller Support Officer, you will:

• Provide expert advice and guidance on caller support policies and procedures to volunteers and staff.
• Work closely with branches, the Caller Support & Safeguarding Hub, and Central Office to ensure consistent, high-quality support.
• Help manage support for callers with complex mental health needs, ensuring appropriate boundaries and reducing dependency on the service.
• Be a key point of contact for police, coroners, court officials, and other external agencies.
• Support the triaging of caller concern forms and work closely with callers to create safe effective support plans that meet their needs within the boundaries of the service.
• Uphold Samaritans’ zero-tolerance approach to any abuse of threatening behaviours towards volunteers and staff

What We’re Looking For

We’re seeking someone who:

• Has experience with working in a helpline setting, to support volunteers to deliver safe and effective emotional support to individuals in distress or with complex emotional/mental health needs, ideally in a helpline setting.
• Understands safeguarding legislation and has experience applying it in practice.
• Is confident managing sensitive and sometimes confrontational situations.
• Can work independently and manage a varied workload effectively.
• Has experience working with external agencies such as police and court officials.
• Is emotionally resilient and able to handle distressing information with professionalism and care.

Criminal record check (DBS):  

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists. 

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

Why Join Us?

At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.

Working at Samaritans:

​​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.

​Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​Application: 

If this sounds like the opportunity for you, please upload your CV and a cover letter (one page), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July. Video interviews taking place on the 12th, 13th, and 14th of August.  

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. 

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Working Well Trust is a specialist employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for a Peer Employment Worker to join the Tower Hamlets Mental Health Employment Service.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training around employment support and in supporting people with mental health issues.  As this is a Peer role applicants must have lived experience of mental health, either personally or through a close contact. 

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. You must be willing to share your experience of mental health and employment to support clients to address their concerns about employment and to support them to develop strategies to support them sustaining work.  Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace.  Experience of pre-employment support such as CV and application writing, and interview practice is desirable.

The role we are recruiting for is as follows: 

One Full Time: 35 hours per week - we offer flexible working which for this role is three days on site in our office in Bethnal Green and two days working from home.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences, to access training, education and volunteering opportunities. You will use a client led/person centred support approach.

You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date:  9am Friday 1 August

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

Application Instructions

Please complete the screening questions and press apply to send your CV.

We are working in partnership with Richard House Children’s Hospice to secure their new Corporate Fundraiser. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters. 

The Corporate Fundraiser will be responsible for managing a portfolio of prospects and partners, ensuring a first-class cultivation and stewardship journey. Key responsibilities will include prospect research and new business development, compelling proposal and proposition creation, account management and event and campaign planning. The role will be hands on, focused on operational fundraising that delivers crucial short- and medium-term funding impact, as well as longer-term and sustainable corporate income for Richard House.

This Corporate Fundraiser role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Proven ability to deliver income and activity targets in corporate fundraising, with a strong knowledge of corporate fundraising techniques.
• A track record in fundraising with evidence of the successful stewardship of four-figure and above partnerships/gifts, ideally with some exposure to multi-year partnerships.
• Experience of building bespoke fundraising propositions for corporate partners.

Excellent communication and relationship building skills and an ability to interact with prospects and partners at all levels will be key.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed. 

Closing date: 6 August 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

# Corporate Fundraiser

# Corporate Fundraising

# Fundraising