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316

Knowledge officer jobs in mortlake, greater london

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Top job
London Youth, Hoxton (Hybrid)
£30,488.0 per year
Providing administration and organisational support to the CEO and the Board.
Posted 5 days ago
Top job
Prostate Cancer UK, Central London (Hybrid)
£34,300 - £37,300 per annum
We have an opportunity for a Senior Strategic Communications Officer to join our Strategic Communications, Campaigns and Brand team.
Posted 6 days ago
Top job
SANE, London (On-site)
£27,000 - £29,000 per year pro rata, dependent on experience
We are seeking a dedicated Wellbeing and Training Officer to support the wellbeing and development of our SANEline volunteers.
Posted 5 days ago Apply Now
Top job
Closing in 7 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£31,904 per year inclusive of London weighting plus benefits
Are you looking to join a fantastic Research team and make an impact today? Look no further, we are seeking a Research Officer to join us!
Posted 1 week ago
Top job
Balance (Support) CIO, Kingston upon Thames (On-site)
£13.85 per hour
Are you friendly, creative, and supportive, seeking a career in adult social care within a well-established charity? This role's for you!
Posted 1 day ago
Top job
Single Homeless Project, London (Hybrid)
Starting at £33,133.12 and rising incrementally to £35,871.35 per annum
Play a key role in securing significant funding that helps us deliver life-changing services across London.
Posted 5 days ago
Top job
Ambitious about Autism, N10, London (Hybrid)
£33,452 - £38,424 per year (depending on skills and experience)
Posted 5 days ago
Pecan, SE15, London (Hybrid)
£60,000 - £65,000 per year
Passionate about combating poverty and ready to lead? Join us to steer our well-loved charity to transform lives in Southwark
Posted 1 week ago
Closing in 4 days
Alexandra Rose Charity, Greater London (Hybrid)
£65,000 - £70,000 per year
Lead a mission-driven charity tackling food poverty as CEO of Alexandra Rose Charity – £65–70k, flexible location, full-time
Posted 1 week ago Apply Now
Closing in 6 days
ClientEarth, London (On-site)
£38,341 per year
Posted 5 days ago
Closing in 6 days
Versus Arthritis, London (Hybrid)
£32,716 per year + benefits
You will have strong relationship building skills and experience in securing major gifts to support impactful fundraising initiatives.
Posted 1 week ago
Closing tomorrow
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£40,682 per year
We’re looking for an Email Conversion Officer to optimise our digital campaigns and boost donor engagement.
Posted 6 days ago
Closing in 5 days
USPG, London (On-site)
£30,000 - £32,000 per year
Finance and Administration Officer
Posted 5 days ago
Richmond Borough Mind, Richmond (On-site)
£29,400 per year full-time equivalent (£23,520 per year for 30 hours per week)
Posted 1 day ago Apply Now
Page 2 of 22
SE1, London (Hybrid) 7.95 miles
£26,887 - £34,629 per year
Full-time
Contract (24 Month Contract)
Job description

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

  • Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
  • Support the growth of individual giving income in line with annual targets
  • Develop and deliver regular cash and legacy marketing appeals to a high level, including:
    • Developing propositions and cases for support
    • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
    • Project management to ensure delivery on schedule and within budget
    • Managing relationships with agencies and suppliers including design and print
  • Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

  • Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
  • Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
  • Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

  • Produce campaign and programme level reporting and analysis
  • Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
  • Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
  • Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

  • Build strong working relationships with staff within various functions of the Ramblers
  • Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

  • Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
  • Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
  • Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
  • Excellent communication skills, with the ability to tailor communications to a wide range of audiences
  • Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
  • Competent in the use of IT tools including Word, Excel and PowerPoint
  • Experience of working with CRM systems

Desirable:

  • Experience of working with the Salesforce CRM
  • Experience of legacy marketing, or an understanding of charity legacy giving
  • Experience of using digital marketing tools including Mailchimp and social media advertising platforms
  • Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

  • A team player, able to develop collaborative, strong and effective working relationships
  • A positive and professional attitude
  • Excellent attention to detail
  • Proactive and self-motivated with the ability to work independently
  • Adaptable and flexible in a fast-paced, target-driven environment
  • Strong sense of responsibility and accountability
  • Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Posted by
The Ramblers View profile Organisation type Registered Charity Company size 51 - 100
Posted on: Tuesday, 10 June 2025
Closing date: 10 July 2025 at 23:30
Tags: Fundraising, Community Fundraising