Lead account and new business manager jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.
What you’ll be doing
You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.
Your responsibilities will include:
- Overseeing day-to-day operations and resolving issues as they arise.
- Leading service planning, implementation and delivery in line with contractual requirements.
- Building relationships with health, employment, community and funding partners.
- Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
- Representing Working Well Trust at contract performance meetings.
- Supporting Team Leads to develop performance and quality improvement plans.
- Using audits, reviews and client feedback to improve service quality.
- Working with the Finance Manager and budget holders to support effective budget management.
- Ensuring accurate data collection and completion of contract monitoring reports.
- Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
- Providing senior management cover and supporting safeguarding and risk escalation.
- Recruiting, supervising and developing Team Leads alongside the HR Advisor.
- Promoting consistent induction, supervision, appraisal, training and continuous learning.
- Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.
What you’ll need
We are looking for someone who can demonstrate:
- Experience managing employment support, community or comparable services.
- Strong leadership and people management skills.
- Experience monitoring contracts, performance, quality and service outcomes.
- Confidence working with funders, partners and senior stakeholders.
- The ability to analyse data and use it to improve services.
- Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
- A collaborative, organised and client-focused approach.
- Commitment to Working Well Trust’s values, policies and procedures.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Help grow partnerships that bring joy to seriously ill children.
Rays of Sunshine is looking for a confident, ambitious and relationship-led Corporate Partnerships Manager to help manage and grow a portfolio of valued corporate supporters.
This is an exciting opportunity to join us at a time of growth and transformation, as we deliver our new five-year strategy and continue to build long-term partnerships that make a real difference to seriously ill children and their families.
As our Corporate Partnerships Manager, you will be responsible for delivering exceptional stewardship across a portfolio of established and strategic corporate partnerships. You will develop tailored partnership plans, deepen engagement, increase income and secure sustainable, multi-year support.
The role will be approximately 70% focused on managing and growing existing partnerships and 30% focused on developing new business opportunities through warm introductions, established pipelines and collaboration with colleagues. You will work closely with the Head of Fundraising, wider Fundraising Team, Communications, Services and Events colleagues to ensure partners receive an excellent experience and feel connected to the impact of their support.
You will lead on partnership stewardship, employee fundraising, volunteering, sponsorship opportunities, impact reporting, renewal conversations and partnership growth. You will also help identify opportunities for corporate partners to engage with challenge events, special events, public fundraising campaigns and Wish Community experiences.
We are looking for someone with strong relationship management skills, experience achieving fundraising or commercial income targets, and the ability to influence and engage stakeholders at all levels. You will be organised, proactive and confident managing multiple priorities, with excellent communication skills and a passion for creating meaningful partnerships.
Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Do you want to lead the shaping of strategy for lasting Kingdom impact?
Stewardship is entering an exciting new chapter. We're investing in the future of our Ministry Services work, developing innovative ways to support churches and Christian charities with the practical foundations they need to flourish. As part of this journey, we're seeking a strategic thinker and skilled delivery leader to help turn bold ambitions into reality.
This is a rare opportunity to work alongside our Executive Team, influencing the direction of a significant new area of work at a key stage of development. You'll bring clarity to complexity, transforming ideas into actionable plans and ensuring strategic priorities become tangible outcomes.
You'll work closely with the Executive Team to:
• Shape and deliver the next phase of our Ministry Services strategy.
• Lead strategic projects from concept through to implementation.
• Explore new opportunities, partnerships and potential acquisitions.
• Build business cases, commercial models and strategic recommendations.
• Gather market insight and test assumptions to inform future growth.
• Design operating models, governance structures and delivery frameworks.
• Engage stakeholders across the organisation, helping people embrace and navigate change.
You'll be someone who enjoys tackling complex challenges and creating order where there is uncertainty. You combine strategic insight with strong execution skills and are motivated by seeing meaningful change take shape.
You'll likely bring experience from strategy consulting, corporate development, transformation, business planning or a similar environment, together with:
• Excellent commercial and analytical capability.
• Strong stakeholder management and influencing skills.
• Experience developing business cases and strategic proposals.
• Confidence operating with senior leaders and external partners.
• Outstanding communication skills, both written and verbal.
• The ability to balance long-term vision with practical delivery.
If you're excited by the opportunity to combine strategic leadership, organisational transformation and Kingdom impact, we'd love to hear from you.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM
Salary: £45,855 - £52,988
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager
Role summary
As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.
You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.
We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.
Key Responsibilities
Operations
- Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
- Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
- Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
- Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
- Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.
Governance
- Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
- Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
- Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
- Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.
Finance
- Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
- Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
- Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
- Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
- Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.
HR & IT
- Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
- Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
- Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
- Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
- Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.
How to apply
Please upload a CV and Cover Letter (no more than 2 sides of A4).
When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.
For a chat about the role before applying, please call the charity and ask for Patrick.
We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.
Applications close: Monday 3rd August @ 9:30am.
UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM
For Recruiters:
This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money.
Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.
Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.
The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees.
The postholder will be expected to attend the following meeting groups:
-
Monthly All Staff: regular attendance
-
GDPR/Data Working Group
-
Finance and Income Generation (FING) Committee Meetings
-
Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors
Key Responsibilities
-
Supervision and management of Senior Finance & Admin Officer (SFAO)
-
Day to Day Financial Management
-
Provision of accurate reports to Board and senior managers
-
Payroll, Pensions, and Tax Management overview and control
-
Budget Process Management
-
Statutory Reporting & Charity compliance
-
Account Management – Key Suppliers/Contractors
-
Financial Risk Management
-
Governance support to FING Committee and Trustees
Core External Relationships
-
Payroll Provider
-
TPT Pensions
-
HMRC
-
All Banks
-
Charity Commission
-
Companies House
-
Charity Auditors
-
IT Contractor & Insurers
Day to Day Financial Management
-
Regularly review and maintain financial policies and procedures.
-
Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded.
-
Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained
-
Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.
-
Support with funding bids and reports back to donors
-
Management of all charity bank accounts, acting as authorised signatory with Banks
Payroll, Pensions and Tax Management
-
Supervise the payroll process carried out by SFAO
-
Responsible for the effective management Charity’s Pension Scheme
-
Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed.
Budget Process Management
-
Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers.
-
Alongside the Co-Director, present the Draft Budget to Board for approval
-
Present monthly management accounts and Cost Centre reports for all managers
-
Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget
-
Monitor variations against spend and integrate within an overall Cashflow analysis
-
Recommend corrective actions to Co- Directors and/or Board as necessary
Statutory Reporting & Charity compliance
-
Act as lead member of staff with the Charity’s Auditors
-
Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place
-
Maintain fixed asset register and inventory of all equipment contracts/agreements
-
Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies:
-
Charity Commission
-
Companies House
-
Pensions Regulator
-
HMRC
-
Valuation Office
-
All Banks
Account Management – Key Suppliers/Contractors
Insurance
-
Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity
Financial Risk Management
-
Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
-
Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern.
-
Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance.
-
Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions
Governance support to FING Committee and Trustees
-
Assist the Chair of FING Committee (Treasurer)
-
Prepare all associated papers and minutes
-
Prepare finance papers for Treasurer to deliver to Board of Trustees
-
Attend Board of Trustees meetings and present information as requested
General
-
Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]
-
Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.
-
Undertake any other duties as determined by the Co-Directors.
Personal Specification
-
Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work.
-
Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
-
Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
-
Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
-
Resilience working under pressure, ability, and willingness to both give and take constructive feedback.
-
Willingness to work the extra hours where needed, with a flexible working policy.
-
Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
-
Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.
-
A passion for social justice and to change Bristol for the better.
Essential
-
Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity.
-
Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
-
Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity.
-
Experience in developing major finance policy development.
-
Experience in budgeting and financial planning.
-
Experience in management accounting.
-
Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.
-
Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
-
Solid organisational skills including consistency, accuracy, and an eye for detail.
-
Experience of line management and supporting and developing staff.
-
Knowledge and understanding of Equity, Diversity & Inclusion practices.
Desirable
-
Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages.
To apply for this role, please complete the Caring in Bristol application form.
This job advert closes on 12 July and interviews will be conducted on a rolling basis. We reserve the right to close the advert early if we receive enough suitable applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
- Youth Services
- Older People’s Services
- Advice & Advocacy
- Family Support
- Two successful children’s nurseries
- Community facilities
- Health and wellbeing programmes
- Employment and skills initiatives
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
- Transform our finance systems.
- Lead our migration from QuickBooks to Xero.
- Introduce smarter digital processes.
- Improve financial reporting.
- Build dashboards that help managers make better decisions.
- Work directly with the Chief Executive and Board of Trustees.
- Influence organisational strategy.
- Help shape the future of one of Camden’s leading community charities.
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
- Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
- Produce insightful monthly management accounts and financial reports.
- Develop budgets, forecasts and financial models.
- Present financial information to Trustees and senior managers.
- Improve financial systems, controls and reporting.
- Introduce automation and digital workflows.
- Support commercial income generation and grant-funded projects.
- Lead the annual audit process.
- Line manage and develop our Finance Assistants.
- Help build a finance function fit for the future.
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
- Charity finance.
- Management accounting.
- Budgeting and forecasting.
- Audit preparation.
- Financial controls.
- Cloud accounting systems (Xero experience is highly desirable).
- Leading change and improving systems.
- Supporting non-finance managers.
- Working collaboratively with senior leaders and Trustees.
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Wings for Life and take the lead in shaping one of the most exciting and impactful corporate partnership portfolios in the charity sector. You will help manage the growth and delivery of a diverse range of high-profile corporate partnerships and premium brand collaborations. You will help inspire partners, engage brands, and generate vital funds to find a cure for spinal cord injury.
The partnerships portfolio will span our full tier of existing corporate partners, including leading the day-to-day management, organisation and activation of our high-profile partnership with Oracle Red Bull Racing. You will also play a vital role in managing the expansion of corporate partnerships for our global flagship event the Wings for Life World Run. Alongside this, supporting the Senior Partnerships Manager on our wider corporate new business strategy.
This is a unique opportunity for a high-performing and highly organised partnership manager to join Wings for Life at a pivotal moment in its partnership development and play a vital role in the growth of the Wings for Life partnerships team.
What we’re looking for
We are seeking a driven, proactive professional with a proven track record of managing complex partnerships across the private or third sectors, with a firm grasp of corporate fundraising.
You have a history in identifying, researching and securing high value partnerships to help maximise corporate income opportunities, and creating a tailored approach to each one. Strong communication skills are key, particularly the ability to draft and deliver pitches to diverse audiences and build productive relationships with a wide range of stakeholders.
This role requires the ability to manage multiple projects at one time and operate effectively under pressure within a fast-paced environment. Candidates should be highly goal-oriented, resilient in the face of challenges, and capable of balancing competing priorities. We are looking for a collaborative, flexible team player who is aligned with our charitable mission and dedicated to driving positive outcomes.
While formal educational credentials are secondary to practical, relevant experience, a keen interest in Formula 1 and the premium lifestyle sector is highly desirable.
Wings for Life have one sole mission: to find a cure for spinal cord injury. As the charity partner of Red Bull, 100% of our fundraising goes directly to scientific research as they cover all our costs.



The client requests no contact from agencies or media sales.
This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment.
Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.
We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.
You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Partnerships and Trusts Team Manager – Help shape the future of Barnsley Hospice
Join Barnsley Hospice and lead a talented fundraising team to build meaningful partnerships and secure vital income that makes a real difference to local people and their families. As Partnerships and Trusts Team Manager, you will drive growth across corporate partnerships, trusts, foundations and major donor relationships, developing sustainable income streams that support our ambition and future plans.
You will inspire and develop a high-performing team, create compelling cases for support, nurture strategic relationships and identify new opportunities to increase income and impact. Working closely with senior fundraising leaders, you will play a key role in delivering our fundraising strategy, strengthening supporter relationships and ensuring every partnership helps us continue providing compassionate, specialist palliative and end-of-life care.
This is an exciting opportunity for an experienced fundraising professional with strong leadership skills, a passion for relationship building and the ambition to make a lasting difference.
Key Duties and responsibilities
1. To lead and inspire the Partnerships and Trust team by undertaking regular one-to-
ones, appraisals and performance reviews, to ensure they meet their SMART
objectives and income targets
2. Build compelling cases for support and financial ‘asks’ to secure partnerships, major donor and trust income
4. Support the Head of Fundraising and Director of Income Generation to develop and implement a highly ambitious corporate, major donor and trust fundraising strategy that enables Barnsley Hospice to meet its strategic objectives
5. Lead the team with designing and hosting engagements events to support with the
stewardship and cultivation of organisations, major donors and trusts.
6. Support the Head of Fundraising in developing Barnsley Hospice strategic approach to acquisition, cultivation and development of corporate partnerships, major donors and
trusts.
7. Developing a sustainable new partnerships and trust pipeline.
8. Effectively manage the corporate partnerships, major donors, and trusts budget, reporting any risks and opportunities to the Head of Fundraising, providing analysis and reforecasting as required.
9. Responsibility for negotiating complex strategic partnerships and overseeing new business pitches to build success in this area.
10. Drive growth in the corporate new business pipeline, focusing on value and sector leading corporates.
11. Drive growth in the trusts pipeline, focusing on value and sector leading trusts.
12. Review current corporate partnerships and trusts and oversee the building of an effective pipeline of new business opportunities to increase income substantially.
13. Lead in best practice in supporter care across corporate fundraising, major donors and trusts, to engage, motivate and retain supporters and increase their relationships with Barnsley Hospice.
15. Maximise the use of the CRM to inform and develop strategic plans.
16. Carry out any other duties as may reasonably be required by the Head of Fundraising or Director of Income Generation.
Knowledge and educational achievements:
Essential:
· GCSE’s (Grade A to C) or equivalent in English and Maths
· Full UK driving licence and access to vehicle for business use
Desirable:
● Evidence of further education in this field
Experience and work achievements:
Essential:
● Demonstrable experience of working in a corporate/ trusts charitable fundraising role with strong understanding of new business and account management, including securing multi-year partnerships (min £10k per annum)
● Experience of leading teams through growth and change
● Experience of producing budgets and strong financial management skills
Desirable:
● Demonstrable experience of working with major donors, including onboarding and stewardship
Skills and abilities:
Essential:
● An ability to manage and prioritise a number of relationships, working to deadlines and agreed targets
● Strong people leadership skills
● Excellent communicator with strong presentation skills and the ability to network, influence and negotiate with a wide range of people
● Excellent writing skills with a demonstrable commitment to high standards of presentation
● Current knowledge of corporate fundraising trends, and current fundraising legislation and regulation.
● Excellent IT skills including advanced CRM analytical skills
● A willingness and ability to operate in an open, honest, flexible way and at ease with being accountable
Personal attributes:
Essential:
● Proactive and willing to take ownership of tasks
● Positive and flexible approach
● Commitment to delivering excellent supporter experience
● Passion for the work of the hospice
● Willingness to work occasional evenings and weekends
● Ability to travel locally where required
● Act as an ambassador for Barnsley Hospice at all times
The client requests no contact from agencies or media sales.
About the role
This is a role for an experienced financial leader who can think strategically to ensure financial sustainability and resilience. You will enjoy being part of a mission driven team, be able to translate numbers into insight, and understand the importance of relationships, collaboration and trust.
Who We Are
Merton Connected strengthens the voluntary, community and faith sector and supports organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade, and deliver services including Healthwatch Merton, the Home Visits Library and Merton Giving, the borough’s place-based giving scheme.
Our new 2025–2030 Strategy sets out a bold vision: A borough recognised for resilience, inclusion and community connection. To achieve this, we need strong internal foundations, and that includes a confident, people‑centred Finance Manager who can help us grow sustainably, work collaboratively, and prepare for the challenges facing the sector.
Our strategy commits us to being:
- A Convenor - bringing people together.
- A Capacity Builder - strengthening organisations.
- An Incubator - developing new ideas.
- An Amplifier - making community voices heard.
To deliver this, we need financial leadership that is:
- Strategic but not disruptive
- Supportive, not siloed.
- Collaborative, not transactional
- Forward looking and resilient
You will help ensure Merton Connected remains financially strong, transparent, and sustainable for the future while maintaining excellent relationships with partners, funders, commissioners and community organisations.
KEY RESPONSIBILITIES
Strategic Financial Leadership
- Support long term financial planning, scenario modelling, and risk management, including exploring income diversification.
- Ensure financial systems remain proportionate, efficient, and aligned with our strategic pillars.
- Help the organisation prepare for sector wide challenges such as rising demand, funding pressures, and increased complexity.
- Support the Quarterly Finance Sub Committee Meetings and attend Board Meetings
Annual Accounts and Audit
- Prepare year‑end accounts in line with the Charities SORP.
- Work closely with auditors to ensure a smooth, timely audit process.
- Draft the financial commentary for the Trustees’ Annual Report.
- Ensure compliance with legal and regulatory requirements, including Charity Commission, Companies House, and HMRC.
Oversight of Day to Day Finance Operations
- Produce clear, accurate quarterly management accounts and cash flow forecasts with meaningful commentary.
- Work closely with the Assistant Accountant, providing them with support and direction.
- Maintain oversight of income, expenditure, payroll, reconciliations, and journals.
- Ensure robust tracking of restricted funds, project budgets, and grant reporting.
- Strengthen internal controls and financial procedures.
Building Strong Relationships Across the Organisation
- Work collaboratively with department leads, supporting them to understand budgets and forecasts.
- Communicate financial information to colleagues and the Board in a clear, supportive, and accessible way.
- Contribute to a positive, team‑centred culture that reflects our values of Empowering, Collaborative and Inclusive.
Customer relations with partners and funders
- Provide timely, accurate financial information for commissioners, funders, and partners.
- Build confidence with stakeholders through professionalism, clarity, and responsiveness.
- Support collaborative funding bids, shared investment pathways, and partnership‑led projects - aligning with our Convenor and Incubator roles.
Support innovation and organisational development
- Work with Head of Operations to develop and embed robust and effective financial systems
- Help us test new approaches, pilot ideas, and strengthen our internal resilience.
- Ensure financial systems support accurate and timely information, as well as innovation and collaboration.
- Contribute to business planning, strategic development, and organisational learning.
PERSON SPECIFICATION
Essential
- Qualified accountant (ACA, ACCA, CIMA or equivalent).
- Experience producing management accounts and year‑end accounts in the charity sector.
- Strong understanding of restricted funds, project accounting, and the Charities SORP.
- Excellent communication and interpersonal skills - able to build trust with colleagues, trustees, and partners.
- A collaborative, team‑centred approach.
- Ability to think strategically and anticipate future challenges.
- Commitment to our values: Empowering, Collaborative, Inclusive.
- Ability to present reports to the Finance Sub Committee and Board
- Ability to represent the organisation with funders stakeholders when needed.
- Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
- Commitment to confidentiality, safeguarding, equality and diversity.
Desirable
- Experience in infrastructure, health, community, or multi funded charities.
- Familiarity with NHS/ICB (Integrated Care Board) funded programmes or local authority contracts.
- Experience with cloud based accounting systems such as Xero, Sage or QuickBooks
- Understanding of the voluntary sector landscape and its emerging pressures.
Who This Role Is Perfect For
Someone who:
- Brings solid charity financial management and reporting experience.
- Enjoys being part of a friendly, purpose‑driven team.
- Communicates well with non‑finance colleagues.
- Can balance strategic thinking with hands‑on oversight.
- Values relationships as much as spreadsheets.
- Wants to help build a more resilient, connected, and inclusive Merton
We support support voluntary, community, faith and social organisations to grow, collaborate and thrive.



New Partnerships Lead
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically at least 1 day per week in office, plus travel for external meetings as required)
Salary range: £61,000 - £67,000
Are you an inspiring leader with a passion for securing high value corporate partnerships? Do you have a track record of leading high-performing teams and engaging senior stakeholders?
We’re looking for a New Partnerships Lead to expand our pipeline of new business opportunities and secure new six- and seven-figure, strategic corporate partnerships to raise funds, build awareness and provide support for people living with cancer.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
As New Partnerships Lead, you will lead our New Partnerships Team (x4 Senior Managers and x2 Managers) and develop an ambitious strategy to significantly grow our portfolio of high-value, strategic corporate partnerships. You’ll inspire and motivate your team to identify, pitch and secure large-scale partnerships that drive income and impact.
You will represent Macmillan and influence board-level decisions, opening doors to new opportunities and strengthening our presence across corporate networks. Your leadership will ensure we deliver bold, compelling propositions that demonstrate the difference companies can make when they partner with us.
Key responsibilities:
- Develop and deliver a strategy that significantly grows income, impact and acquisition of new partnerships.
- Lead and develop a high‑performing team to meet or exceed annual income targets.
- Identify and secure high-value, strategic partnership opportunities that align with both Macmillan’s mission and corporate partners’ objectives.
- Foster a culture of collaboration across Macmillan to maximise the value and impact of partnerships.
- Ensure effective pipeline management and prioritise opportunities with the greatest strategic fit and financial value
- Work as part of the Corporate Partnerships leadership team to achieve the wider team strategy.
- Use data and insight to manage performance, strengthen propositions and prioritise opportunities.
- Represent Macmillan to senior and board‑level stakeholders to influence decisions and secure new partnerships.
- Build Macmillan’s profile across corporate networks, staying ahead of trends, market developments and competitor activity.
- Translate complex internal strategies into clear, compelling value propositions for corporate audiences.
About you
You are an inspiring team leader with a strong track record of securing substantial partnerships or accounts. You bring commercial awareness and strategic thinking capability, with experience of influencing at senior levels.
You will have:
- Strong leadership skills, with experience managing and developing resilient and high‑performing teams.
- Experience developing and delivering strategies to secure large‑scale, long‑term income (£2m plus per annum desirable) within the charity or commercial sector.
- A high level of personal presence and confidence engaging and influencing senior stakeholders, including C‑suite and board‑level audiences.
- Experience using data and insight to drive fundraising or sales effectiveness.
- A track record of innovating and challenging the status quo to achieve growth.
- Ability to identify opportunities for partnerships and propositions to deliver strategic objectives beyond income.
- Experience in budget planning and forecasting.
- A passion for Macmillan’s mission and the impact corporate partnerships can make.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sundya 26th July
Interview dates: Virtual first-round Interviews will be held on 10th and 11th August
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £39,000 basic depending on experience, plus £12,000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at CharityJob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs- based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job advertisement packages to content-driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
The Director of Finance will lead on all aspects of the Museum’s financial management, including producing monthly accounts and strengthening internal controls and processes. They will oversee treasury functions, including the management of the Museum’s cash holdings and endowments. Serve as Company Secretary, ensuring full compliance with Charity Commission requirements and the Companies Act.
As part of the Leadership Team, they work closely with our board of trustees to manage the Museum’s finances in line with the forward plan and wider Museum strategies.
Key Accountabilities
- Prepare annual budgets, working with managers to achieve realistic targets and review figures throughout the year.
- Prepare monthly management accounts including cash-flow forecasts for presentation to the Director and Trustees.
- Prepare monthly management accounts to report and analyse any significant variance between actual and budget result.
- Prepare year-end draft accounts ready for audit and assist the audit team with any queries.
- Manage the Finance Team.
- Organise and oversee the daily and monthly accounting procedures in respect of banking, cash handling, data entry, bill payments etc.
- General financial and business management as well as co-ordination of Museum affairs including Investments, Banking, Legal, and Insurance, Contracts, Licence Agreements and other associated matters.
- Provide the accounting function for fundraising projects including Heritage Lottery, Arts Council, other grants and any other fund providers.
- Provide financial and textual information in support of major capital expenditure projects being an active and crucial team member.
- Preparing Month Gift Aid returns and Quarterly VAT returns and providing advice on VAT and Gift Aid or any other tax matters.
- Oversee the preparation of monthly Pension contributions to Scottish Widows.
- Provide statistical information and returns to various local and national bodies.
What you'll bring
Experience:
- Proven experience of leading a finance function at a senior level is essential, along with extensive experience shaping and delivering financial strategy, including budgeting, forecasting and long-term financial planning.
- Experience of managing partial exemption VAT calculations and compliance is vital, along with a track record of establishing and maintaining strong relationships with auditors, regulators, trustees and external stakeholders.
- We would particularly welcome candidates with experience of working within the charity, not-for-profit, or a similarly regulated sector.
Knowledge & Skills
- You will be an excellent people manager, who has exceptional attention to detail and a robust understanding of accounting principles and practices.
- Able to demonstrate strong initiative and accountability in delivering work to a high standard.
- Knowledge of restricted/unrestricted fund accounting and Gift Aid.
- You will have comprehensive knowledge of the full MS Suite, but will excel at Excel.
- Knowledge and experience of using Iplicit and Sage accounting and payroll is preferred.
Qualifications
- A fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.
Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
Job Description
Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.
As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.
The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.
As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.
Key Responsibilities
Client and partnership management
- Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
- Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
- Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.
Pipeline development and new business support
- Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
- Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
- Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.
Internal Coordination & Project Delivery
- Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
- Translate client requirements into clear internal plans.
- Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
- Maintain oversight of project progress across active accounts.
- Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.
Commercial Oversight & Reporting
- Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
- Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
- Regularly review account performance
- Identify growth opportunities and commercial risks
- Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.
Compliance & Governance
- Ensure all data‑related work meets GDPR and contractual data protection requirements
- Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
- Maintain accurate documentation and audit‑ready records across CRM and contract systems
Sector Engagement
- Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
- Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
- Act as an ambassador for PCR’s mission and the value of Prostate Progress.
Skills and Competencies
Our ideal candidate would have the following:
Experience
- Significant experience in account management, partnerships or client leadership roles.
- Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
- Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
- Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
- Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
- Confident using CRM systems and producing accurate forecasts and performance reports.
- Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
- Experience in account growth, renewals and strategic client planning.
Skills
- Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
- Strong commercial judgement and understanding of partnership value drivers in life sciences.
- Strong strategic account management capability
- Skilled in shaping proposals and supporting commercial discussions
- Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
- Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
- Strong analytical abilities and confidence working with data or financial models.
Personal Attributes
- Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
- Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
- Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
- Commercially minded with a strong sense of ownership and accountability.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact us at the email address found in the full job description (attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
No applications without a cover letter will be accepted
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements.
What you’ll be doing
If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.
You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.
You would:
- Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
- Ensure services meet contractual outcomes, delivery timeframes and quality standards.
- Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
- Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
- Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
- Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
- Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
- Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
- Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
- Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
- Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
- Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.
You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.
What you’ll need
We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.
You will need to bring:
- Experience of IPS or equivalent team leadership.
- Experience of managing teams, performance and service delivery.
- Strong organisational skills, with the ability to manage a complex and demanding workload.
- Experience of monitoring, contract reporting and using data to support service planning.
- The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
- Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
- Good writing skills and the ability to communicate clearly with a range of audiences.
- Good IT skills, including Microsoft Word, Excel and online systems.
- A strong commitment to equality, diversity and inclusion.
- Knowledge of legislation relevant to employment, including the Equality Act.
- The ability to work across boroughs and provide leadership in more than one service location.
- Tact, diplomacy, discretion and the ability to build rapport with different people.
- A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.
It would also be helpful if you have experience of:
- Managing multiple teams across boroughs.
- IPS Grow systems and fidelity reviews.
- Mental health services.
- Quality standards or accreditation.
- Project and service development.
- Budget management.
- Working with GP practices, NHS teams or other health and community partners.
- A postgraduate degree.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.





