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Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page).
What you’ll do
As International Partnerships Lead for the Middle East, Africa and Europe, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
You will cover the Middle East and Africa, with possible opportunities for international travel for school visits or conferences once a year.
Your key responsibilities will include:
Being the first point of contact for our international partner schools in the region.
Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.
Monitoring, auditing and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.
Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
Delivering targeted training sessions for partner schools via workshops and webinars. This could be a video meeting with a counselor, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.
Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.
Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.
Proactively working to foster a sense of community amongst our Unifrog partners.
What we’re looking for
Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.
Track record of excellent relationship management and customer service.
Active listening and objection handling skills.
Problem-solving skills and the ability to find solutions to queries independently.
Confident working independently but happy to ask for support when it’s needed.
Extremely well organised, with a keen attention to detail.
A background and interest in education would be an advantage.
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
Growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
Growing individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
UK salary: £38,332 per annum plus team commission (OTE: £43,000).
HK salary: HKD 32,007 per month, plus HK living allowance (HKD 5,670 per month) and commission (OTE: HKD 41,575 per month).
Grade B.
Full-time.
28 days paid holiday per year (plus bank holidays).
If UK based, normal working hours are 8am - 4pm, Monday to Thursday, and 8am - 3.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
If Hong Kong based, normal working hours are 10am to 6pm Monday to Thursday, and 10am to 5.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
Work remotely in the UK or flexibly from our London office, or remotely in Hong Kong or flexibly from our Hong Kong office.
Start date: as soon as possible, though we will be flexible for the right candidate.
If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our recruitment lead (contact details on our jobs page)
We can only consider candidates who have the right to work in the UK or Hong Kong.
Application process
Deadline: 10:00 (BST) on Monday 22nd June 2026.
Stage 1: Application form (~1 hour)
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 minutes).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th June 2026.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI on our Unifrog jobs page.
Inclusion and diversity at Unifrog
How we communicate
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
Embedded EDI
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
About GSG Impact
GSG Impact is a global network of National Partners working to build impact economies that mobilise capital for measurable social and environmental impact. Through its network spanning more than 48 countries, GSG Impact works with governments, investors, regulators, development finance institutions, and ecosystem actors to strengthen the enabling conditions for impact-oriented economies, where capital flows to create positive social and environmental outcomes.
Position Summary
The Head of Fundraising will lead GSG Impact’s fundraising function at a critical stage of organisational growth and income diversification. The role is responsible for delivering GSG Impact's fundraising strategy, supporting the achievement of annual income targets of approximately £3 million per year, converting strategic priorities into fundable propositions, and building the systems, processes, relationships, and team capabilities required to secure sustainable long-term funding.
Working closely with the Chief of Engagement and Strategic Partnerships, senior leadership, fundraising team, Trustees, and National Partners, the Head of Fundraising will oversee the development of a diversified funding portfolio and will be responsible for building and managing a robust fundraising pipeline, strengthening donor stewardship, improving cost recovery, and ensuring fundraising activity is aligned with organisational priorities and financial sustainability goals.
This role requires a proactive fundraiser who can originate opportunities, open senior relationships, develop compelling narratives, lead complex proposal processes, and create a culture of shared fundraising responsibility across the organization.
Key Responsibilities
Business development, Prospecting and Pipeline Conversion
Build and maintain a prioritized list of top institutional, philanthropic, bilateral, multilateral, DFI, corporate, and family-office, and high-net-worth prospects aligned with GSG Impact's strategic priorities.
Proactively identify, research, qualify, and cultivate new prospects, with a particular focus on funders aligned with impact economies, domestic capital mobilisation, climate adaptation and resilience, impact transparency, policy reform, investment vehicles, and emerging markets.
Develop and manage a rolling pipeline of high-quality funding opportunities, moving prospects from initial identification through cultivation, concept development, proposal submission, negotiation, and grant close in collaboration with programme staff and National Partners.
Translate GSG Impact’s strategy into compelling fundable propositions, including unrestricted/core support, restricted programme grants, regional funding, National Partner support, and special initiatives.
Personally lead the development and conversion of the highest-value opportunities, especially prospects requiring senior-level cultivation.
Identify and develop new revenue opportunities, strategic partnerships, and funding models that support GSG Impact's long-term sustainability and income diversification
Proposal Development and Grant Acquisition
Lead the development of high-quality funding proposals, concept notes, and donor engagement materials.
Ensure strategic alignment of all proposals with organisational priorities and donor interests.
Ensure all proposal budgets meet or exceed GSG Impact's cost-recovery targets
Set and ensure implementation of standards for proposal quality, narrative framing, and budget methodology across the fundraising team
Donor Management and Stewardship
Support the Chief of Engagement and Partnerships with relationship management of GSG Impact's most significant donors and strategic prospects
Lead the annual stewardship strategy, ensuring renewal and growth of key funding relationships
Oversee narrative and financial reporting, ensuring high quality, consistency, and timeliness
Functional Leadership
Manage the fundraising team, providing coaching, oversight, performance management, and professional development
Ensure compliance with Fundraising Regulator, GDPR, and relevant UK legislation
In collaboration with colleagues across the organisation monitor and update the information in CRM for fundraising contacts and other relevant information.
Implement strong financial tracking, reporting, and forecasting processes
Foster a culture of fundraising responsibility across GSG Impact teams
Innovation & Growth
Identify new funding opportunities and diversify income streams
Explore digital fundraising and emerging trends
Drive continuous improvement in fundraising performance, effectiveness and operational excellence.
External Representation
The Head of Fundraising plays a key role in relationship management with GSG Impact's most significant funders and prospects. They represent the organization at key sector events and convenings as delegated by the Chief of Engagement and Partnerships.
Qualifications
Demonstrable track record of originating new donor relationships and converting them into six- or seven-figure grants.
Experience in building prospect pipelines from a limited starting base.
Strong understanding of institutional philanthropy, bilateral and multilateral funding, DFIs, and/or impact investing funders.
Proven ability to develop fundable propositions from complex, technical, organisational strategies, including on policy, systems-change, market-building, or ecosystem-development initiatives
Experience working directly with CEOs, Boards, Trustees, or senior principals on donor cultivation.
Strong commercial discipline: pipeline management, probability weighting, forecasting, and cost recovery.
Ability to write or lead the development of high-quality proposals under tight timelines.
Competencies
Alignment with GSG Impact mission and values
Proven fundraising track record in international development, impact investment, philanthropy or social sector
Strategic thinking and fundraising planning
Senior donor relationship management
Team leadership and coaching
Strong written communication and proposal development
Budget and cost-recovery literacy
Collaborative working style
How to apply
Please send your CV and a covering letter of no more than two pages outlining how your skills and experience meet the essential criteria for this role.
The deadline for applications is 5pm on 22 June 2026.
We are committed to equality and diversity of opportunity and positively encourage applications from people of all backgrounds. All applicants will also be asked to complete a short equality and diversity monitoring form, which is held separately from your application and plays no part in shortlisting decisions.
The client requests no contact from agencies or media sales.
Lead a team, inspire young people and help shape brighter futures across Merseyside.
Looking for the next step in your youth work / mentoring career?
Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.
You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.
Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)
Merseyside & Stockport
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm
What you’ll be doing
As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.
You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.
This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.
You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.
Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.
You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.
This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.
You're probably a great fit if...
You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.
You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.
You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.
You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.
Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.
What you'll need
Bonus points if you have...
This is your chance to help shape the future of our work across Merseyside.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Programme Governance Lead.
Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.
Key Responsibilities
As our Programme Governance Lead, you will:
Why Work for NYA?
Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.
Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.
Key responsibilities
About you
Key details
Salary: Up to £50,000
Location: Fully remote – open to candidates globally
Contract: Full-time
Applications: Rolling
Apply to Hannah at Harris Hill on to learn more and get the full job pack
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic individualready to work in a fast-paced organisation who can easily grasp and communicate impact to Consumers International’s different audiences.
Working as a team of 3 in communications, you will have a core responsibility for representing the sustainability programmes team, quickly translating messaging into something compelling, notably for energy programmes.
The Communications Lead will be an exceptional writer across different platforms and a strategic thinker, developing a solid understanding of our audiences and the best ways to share our story with them. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and aptly project manage across our high-profile moments – events, product launches, campaigns. The role is currently fixed term with potential to change to a permanent role.
Key responsibilities:
Are you looking to utilise your hands-on delivery experience, and step into a more strategic role as Communications Lead? This could be the perfect fit! Please get in touch today for more information!
Applications for the Communications Lead will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions.
Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators.
The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past.
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal).
Key Responsibilities
Project Management
Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators
Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals
Manage the Congress budget, including oversight of host government allocations and financial reporting
Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams
Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed
Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events
Relationship management and negotiation
Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise
Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget
Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners
Event logistics and delivery
Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience
Lead onsite event management, troubleshooting and issue resolution during Congress delivery
Event systems and governance
Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting
Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems
Participant experience and organisational leadership
Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams
Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership
Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme
Carry out additional responsibilities related to Congress delivery and organisational priorities as required
Regional Volunteer Team Lead- Midlands and Yorkshire
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Midlands and Yorkshire
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
is not essential but may be advantageous.
Job Types: Full-time, Permanent
Benefits:
Experience:
Licence/Certification:
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
About the role
This exciting role will supercharge Peat-free Partnership’s public facing campaign and advocacy to ban the sales of peat in the UK. You will lead the public campaigning element of the Peat-free Partnership (PfP) - a major cross sector effort - to secure a legal end to peat sales in UK horticulture, hosted and coordinated by Plantlife. By working with partners and industry leaders, engaging with celebrities and the public across the UK, you’ll create a powerful, insight led campaign that builds momentum and influences decision-makers to ban peat sales in the UK
Focussed on building stronger public support for a legislated ban you will deliver the mass communication and advocacy campaigning to help drive policy change. As well as working alongside PfP’s policy advocate and other Plantlife colleagues you will help forge a unified voice across all PfP members and create increased support from industry and other partners.
About you
Are you a strategic thinker with the grit to turn ambition into action? Plantlife is seeking a Campaigning Lead to drive the campaigning heart of the Peat-free Partnership - an influential, cross-sector coalition working to secure a legal end to peat sales in UK horticulture. You’ll shape and deliver the public-facing and coalition-wide campaigning activity that mobilises support, builds momentum and strengthens political commitment.
This role is also central to Plantlife’s long-term ambitions. You’ll help build our future campaigning capability, developing approaches, strategies and engagement that put plants and fungi at the centre of nature recovery for years to come. If you bring clarity, determination, and creative energy to complex challenges, we want to hear from you.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Interim Tax Lead - ERP Implementation | £700 per day Umbrella Co. | Remote | 18-Months +
For a large government organisation, we're recruiting an interim Tax Manager to lead delivery of day-to-day tax operations including VAT and tax compliance during a large-scale ERP implementation programme. The interim Tax Manager will focus on maintaining high-quality business-as-usual tax delivery, while working closely with the ERP programme teams to share knowledge, provide input on system-wide tax processes, and support readiness.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.
As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.
Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.
Job Purpose
Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.
Key Responsibilities
Person specification
All criteria noted below are essential requirements of the role.
Qualifications
Experience and Knowledge
Skills and Behaviours
Attitudes
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.
Job Description
Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.
As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.
We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.
Your Impact:
Key Criteria:
Please see the full job description.
Additional Information
Application & Interview Process
Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.
Benefits you’ll LOVE:
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
Shape the Narrative. Build the Network. Amplify Change.
We are looking for a Communications Lead to drive engagement across a growing national and regional movement.
You will tell the story of equality impact investing while ensuring stakeholders are connected, informed and empowered to contribute.
EIIP believes that tackling inequality requires transforming how capital flows through society. We are now entering a critical phase of growth, with a focus on delivering systemic change at scale
That means changing not only where money goes, but also who shapes decisions, whose voices are heard and what outcomes are prioritised.
You will ensure EIIP’s work is visible, accessible and influential - and that diverse voices are actively included and amplified.
The Equality Impact Investing Project is a collaborative, not-for-profit initiative working to ensure that social impact investment and philanthropy harnesses their full potential to tackle inequality and advance social justice
Location: Remote, with Monthly in Person Team Meetings (London)
Application deadline: 21st June 2026
We work with people and organisations who fund and shape investment in communities and civil society, supporting funding practice
The client requests no contact from agencies or media sales.