Lead membership development officers jobs

The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.

We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.

This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.

Key responsibilities include:

• Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
• Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
• Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
• Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
• Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
• Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.

About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

We are looking for an experienced and enthusiastic Community and Social Value Officer to join our team at Enable! 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Role Title: Community and Social Value Officer 
Reports to: Community and Social Value Manager
Based: Staff Yard, Battersea Park
Salary: £35,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Community and Social Value Manager and joining the Community and Social Value Team, the postholder will work internally to support Enable services’ community work and externally to develop relationships and build capacity.

Internally, you will be working alongside Heads of Service and managers to support and expand the community work and social impact in services. This includes developing new projects, supporting volunteering, and leading on demonstrating Enable’s social impact in the 
community. Externally, you will develop relationships and partnerships with a wide range of voluntary and community organisations, corporate business and statutory organisations helping to link to Enable’s services and build capacity in the community.

Main Duties/Responsibilities:  

• Supporting Enable Services – working directly with each service to add capacity and expertise to develop and improve Enable’s community impact.   
• Social Value and Impact Measurements – leading the improvement of our social value and impact measurement work, in particular how our services measure impact, using different data collection techniques and developing regular case studies. 
• Developing data capturing techniques to regularly record data and track the organisations social value impact. 
• Volunteering – leading Enable’s volunteering offer including Enable’s staff volunteering programme, Community Enablers. In addition to increase volunteering opportunities across each service including the creation of volunteer roles and being a key resource for centralised support for recruitment, training and volunteer reward and recognition. 
• Community Engagement – developing relationships with local voluntary community sector organisations and understanding local need, challenges and inequalities. 
• Capacity Building – support the development and delivery of Enable’s capacity building support to small charities and voluntary organisations, including advice, funding support, monitoring and working closely with the local voluntary sector partnership. 
• Innovation and research – develop new ideas and initiatives to improve Enable’s impact and ability to connect communities.
• Support Enable’s strategy and ambitions to grow by highlighting our impact, providing case studies, supporting funding applications and tenders.
• Lead the writing and production of the annual Impact Report. 
• Champion community and social value work within the organisation 
• Represent Enable at conferences and events and confidently presenting Enable’s work. 
• Any other relevant duties as described by the Community and Social Value Manager 

Skills and Experience:  

• Excellent written and verbal communication skills
• Experience networking and forming meaningful working relationships, with the ability to motivate and engage staff and relevant stakeholders 
• Understanding of social value and impact measurement. 
• Ability and confidence to build rapport and develop relationships and partnerships 
• High level problem solving and decision-making skills with the ability to prioritize effectively
• Experience working with voluntary groups and an understanding of their challenges. 
• Experience working with volunteers (managing volunteers desirable) 
• Excellent writing skills for a wide range of needs e.g. report writing, newsletters, case studies etc.
• Strategic thinker with the ability to communicate a vision simply and effectively.   
• Ability to work independently and manage own workload.
• Experience in/understanding of local authorities and the community sector
• A passion for community and genuine desire to make a positive impact on the local Wandsworth community  
• Understanding of Enable departments and processes (desirable)

As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE’s mission and supporting the education of mathematics across the sector.

The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.

Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.

As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.

Key Responsibilities:

• Lead the development and delivery of AMiE’s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
• Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
• Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
• Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight‑driven decision‑making.
• Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high‑performance culture.

What we need from you:

Essential

· Significant experience in a senior membership and/or engagement role

· Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement

· Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency

· Line management experience, including a proven ability to lead, motivate, and develop teams

· Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders

Desirable

· Knowledge and understanding of the education sector

Skills and Qualities

· Self-aware and self-confident with a proactive approach to continuous development

· Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately

· Excellent IT skills, including the confidence to try new digital technologies

· An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE’s values and ways of working

· Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them

· Excellent organisational and planning skills with an agile and flexible approach

To find out more about this role and how to apply please download the Candidate Pack.

Purpose of the job

This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring young people are at the centre of our work at UK Youth.

The Youth Development Officer (Towns & Cities of Social Action), will support the development and delivery of youth participation in our place-based work with the #iwill Movement and UK Youth Network. You will create positive relationships with local youth organisations and young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage different communities of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.

About UK Youth

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come: 

• We back youth work leaders with the evidence, connections, and investment they need to thrive. 

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives. 

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

Key responsibilities

• Ensure partners and young people in our eight #iwill Towns & Cities of Social Action (TaCSA) understand and feel connected to the #iwill movement through consistent communication, engagement in opportunities, and inclusion in movement development discussions/activities.

• In partnership with our partners in the TaCSAs, develop and deliver a programme of youth development and social action activity, with emphasis on those communities.

• Working closely with the Communications team, co-create and support communications that profile youth voice, platform stories, and showcase impact through digital and traditional media.

• Facilitate opportunities for young people to build their confidence, skills and leadership through volunteering, campaigning and social action opportunities.

• In partnership with the Nationally-focused Manager and Officer, ensure young people from our TaCSAs have access to opportunities to influence and take action at a national level as well as in their local area.

• Coordinate and support on youth-facing campaigns and events such as Power of Youth Day, #iWill Week, and key regional activities.

• Ensure opportunities for young people prioritise inclusion and accessibility for those who might need additional support and encouragement to step up and engage.

• Support young people to create digital content (e.g. blogs, videos, social posts) and partner with them to tell their stories across local and national platforms.

• Develop content on agreed digital platforms to engage and connect young people and networks across the UK.

• Organise and manage logistics for youth activities: prioritising safeguarding, appropriate briefings, communication promotion and stakeholder coordination.

• Engage with partners and stakeholders—youth workers, media, funders, local authorities—to build alliances, increase visibility of youth-led work and encourage new opportunities.

• Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns.

Experience we're after

• A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of contextual safeguarding and data protection is highly desirable.

• Experience of working with young volunteers and/or social action projects.

• Demonstrated experience in digital engagement and communications activities—especially creating content with young people.

• Experience of using digital platforms to engage networks and communities.

• Proven track record of project coordination, event management, or logistical planning within a youth or voluntary sector setting.

• Experience working in place-based contexts and understanding how to engage local communities and young people meaningfully.

• Confident engaging with and coaching young people to take on new opportunities, lead campaigns, tell their stories, or influence decisions.

• Familiarity with facilitating groups sessions and workshops is highly desirable.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 24th April 2026 at 23:59pm (midnight)

Provisional Interview Dates: 5th & 6th May 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

You will be building great relationships with our Corporate members and involving them with the work of the trust and inspiring them to support our range of inspiring projects. You will use your networking skills at events to proactively find new corporate supporters, and retain our existing supporters by running corporate events on our nature reserves across the county. You will further develop our corporate volunteering offering, working closely with our land management team, creating great days out for our supporters’ employees that they’ll recommend to their colleagues.

You will be an active member of the Fundraising team, sharing skills and ideas at regular meetings. The role will require extensive travel throughout the county, visiting networking events and arranging relationships between corporates and our wildlife projects, such as the Rye Harbour Discovery Centre. You will have a creative and innovative approach to the role, working on new ways to secure support from businesses from across the county. You will enjoy getting involved in fundraising events that include that whole fundraising department to create new income streams for the trust.

Stella Maris is seeking a part-time to full-time Regional Community Engagement Officer for the North of England to strengthen connections with parishes, schools, and local communities. You will play a central role in raising awareness of the charity’s work, building relationships with clergy and lay leaders, and growing support through fundraising, prayer, and volunteering.

The successful candidate will develop and support a network of parish contacts, lead engagement around our annual Sea Sunday appeal, and build partnerships with Catholic organisations, schools, and maritime stakeholders. You will also organise events and visits that bring communities closer to the mission of Stella Maris.

This is an opportunity to help expand the reach of Stella Maris across the North of England, supporting seafarers and fishers by engaging communities to take action and make a tangible difference.

This is an exciting opportunity to play a hands-on role in growing commercial activity within one of London’s most iconic parks. You’ll support the development of sustainable income streams while helping to deliver a high-quality and accessible offer for everyone who visits.

Working closely with the Head of Commercial and Visitor Experience, you’ll manage relationships with commercial partners and concessions, oversee the day-to-day operation of the Visitor Centre retail offer, and support ticketing and membership activity. You’ll work collaboratively across teams to ensure activities are well coordinated, and align with the Trust’s wider ambitions.

You’ll be confident managing multiple priorities in a fast-paced environment, with strong organisational skills, attention to detail, and good commercial awareness.

Full-time, 37.5 hours per week (excluding breaks)

Fixed term for 12 months in the first instance (subject to the successful completion of a 6-month probationary period)

Our new Programme Support Officer (Health and Wellbeing) will play a vital role across three of Salford CVS’s flagship programmes - Wellbeing Matters, Live Well, and Answer Cancer. This is a unique opportunity to contribute to three distinct but connected areas of work that collectively support community wellbeing, prevention, and early help across Salford.

You will work as part of a passionate, multi-disciplinary team, supporting programme coordination, data and insight gathering, communication activities, and high-quality partner engagement. By providing consistent and reliable operational support, you will help ensure each programme runs smoothly, meets its objectives, and continues to deliver positive health and wellbeing outcomes for residents and communities.

Across these programmes, you will:

• Support day-to-day programme delivery, helping maintain strong relationships with partners, community organisations, and stakeholders
• Support data collection, reporting, and gathering stories, and help create clear updates that show the programme’s health, wellbeing and prevention impact
• Provide administrative, coordination and organisational support to Programme Managers and wider delivery teams
• Help ensure consistent standards of quality, compliance and communication across all three programmes
• Contribute to the continuous improvement of programme tools, systems, and ways of working to strengthen health focused and person-centred delivery

This is an exciting opportunity for someone who enjoys variety, values community wellbeing and preventative approaches and is motivated by helping programmes run efficiently and effectively. You’ll be joining teams who are committed to tackling inequality, improving health and wellbeing, and amplifying the strengths of Salford’s VCSE sector.

Benefits

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

If you would like to apply for the position of Programme Support Officer (Health and Wellbeing), please submit your application on our website via the apply button.

Closing date: Noon on Friday 17th April 2026.

Interview date: Wednesday 6th May 2026.

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges.

Location: London (hybrid)
Salary: up to £37515
Benefits: Pension, private medical insurance, travel insurance and generous annual leave

This is a commercially focused role combining new business development (60%) with account management (40%), managing relationships with corporate and academic members and driving new partnerships and income.

Key responsibilities:

• Manage and grow a portfolio of corporate and university members
• Deliver the full membership lifecycle from prospecting to renewal
• Secure new members, sponsorships and commercial opportunities
• Maintain a strong sales pipeline and meet income targets
• Work closely with internal teams and represent the organisation at events

About you:

• Proven experience in B2B sales and account management
• Strong communication and relationship-building skills
• Confident working with senior stakeholders
• CRM experience (Salesforce desirable)
• Organised, proactive and commercially minded

Experience in a membership body, charity or international organisation is desirable.

This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

“The go-to organisation for a public health perspective”.

(Senior UK Government official)

The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK. It has a rich heritage, with its origins dating back more than 160 years and is a collaborative organisation working in partnership with others to maximise the voice for public health.

We are now seeking a new Chief Executive Officer to lead the organisation through the next phase of its evolution, maintaining and building upon its established reputation and influence. The role requires a wide-ranging set of skills, capabilities and experience, proven leadership and credibility at the highest level. The successful candidate will have strong negotiating and influencing skills, and the ability to work independently, with board-level accountability, and be expected to develop and sustain extensive national networks across local authorities, the NHS, the voluntary sector and central Government. Possessing an adaptability in working practice together with a self-motivated, proactive approach that performs well under pressure, the successful candidate will be educated to Masters level with ongoing study in public health. In addition, they should have senior management training or equivalent experience and a clear record of continuing professional development. Experience should include at least five years in the public health environment, including in policy development, plus a minimum of three years in operational, financial and resource management.

Accountable to our Board of Trustees and the wider membership, the new CEO will develop the strategic direction of the Association and lead the organisation to deliver a rolling medium-term Strategic Business Plan, balanced budgets and effective governance in compliance with company and charity law. An ability to prioritise planned and reactive work programmes to meet the needs of our membership is required, alongside the sourcing and delivery of timely bids for external funding together with the management of staff and resources to ensure value for money and staff wellbeing.

The post holder will support the President, Vice‑President, Board and ADPH Council by applying public health knowledge through teaching, coaching, publishing and presenting as appropriate, maintaining a personal programme of continuing professional development, and be expected to uphold the Association’s values of members first, excellence, collaboration, inclusion and professionalism. Occasional travel, throughout the UK, and flexibility for occasional evening or weekend work will also be necessary.

To apply, submit a CV and a covering letter outlining your leadership experience, strategic achievements and vision for supporting Directors of Public Health across the UK.

Job Title: Business Development Manager (Fundraising & Earned Income)

Responsible to: Chief Executive

Location: Hybrid (with some in-person work as required)

Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience 

Contract: Part-time (3 days a week), Permanent (subject to funding)

Role Purpose

The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM’s sustainability and long-term growth.

Key Responsibilities

• Develop and deliver SDM’s business development and income generation strategy.

• Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond.

• Build and manage relationships with funders, commissioners, partners, and clients.

• Lead on writing high-quality funding applications, proposals, and pitches.

• Work with senior staff to develop budgets, pricing, and cost recovery models.

• Track income pipelines and report on progress and performance.

• Support organisational sustainability planning and strategic growth.

• Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms.

• Work with the CEO to develop and deliver Sounddelivery Media’s ambitious income generation strategy, securing both our annual operating budget.

• Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Prepare operational budgets for all income generation activities.

• Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards.

Person Specification

Experience (Essential):

• Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector.

• Strong track record of securing grant funding and/or earned income.

• Excellent proposal and bid-writing skills.

• Strong financial literacy and experience developing budgets.

• Confident relationship builder with excellent communication skills.

Experience (Desirable):

• Experience of developing services for networks or membership organisations.

• Knowledge of the media, creative, or cultural sectors.

• Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million.

• Experience of financial literacy, analysis and forecasting skills.

Skills & Abilities

• Ability to work on own initiative with minimum supervision

• Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail

Flexibility & Commitment

• An open and flexible attitude, willing to work as part of a team

• Honesty and integrity to maintain confidential information and data and handle money

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.

Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.

The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture.  Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come. 

Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.

Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.

Title: Active Recovery Lead 

Employer:  The Southmead Project 

Accountable to: Head of Active Recovery

Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS

Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.

Contract: Permanent

Salary: £33,505 p/a pro rata 

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices. 

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

• Paid supervision for 1.5 hours per month, with an external clinical supervisor 

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice 

• Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice

• Employer pension contribution of 5%

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months. 

Job Purpose: 

We are looking for a warm and passionate leader to come and join the Active Recovery Service.

As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. 
 

Principal Tasks:

1. Run two Active Recovery groups a week, with , with the help of the Practitioner.

2. Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach. 

3. Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.

4. Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers. 

5. Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.

6. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.

7. To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.

8. Participate in and support the recruitment and induction training of volunteers.

9. Support and line manage a team of volunteers.

10. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.

11. Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.

12. Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.

13. Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.

14. Contribute content for reports as required. 

15. Build and maintain positive relationships with partnership organisations for the project

16. Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.

17. Record data accurately and in a timely manner on Oasis.

18. Produce social media and website posts about the project, including producing and editing videos.

19. Attend monthly one-to-one line management meetings with the Head of Active Recovery. 

20. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy. 

21. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

22. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.

23. All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL

• Full drivers licence and access to own transport.

• Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.

• A sound understanding of the issues affecting members who have experienced trauma and abuse.

• Experience in managing projects. 

• Excellent administration and organisational skills, including experience of managing sensitive personal information.

• Experience of and confidence in using multiple computer and case management systems. 

• At least 2 years’ experience of delivering groups in the community, preferably activity based.

• At least 1 year’s experience of providing face-to-face support for survivors of abuse. 

• The ability to arrange group activities and liaise with other local organisations to help plan them. 

• The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.

• The ability to work flexibly within a team and support those within it. 

• Experience in managing volunteers. 

• Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation. 

• A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.

• Experience in managing a long-term budget.

• Knowledge of survivors’ voice work.

• To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

DESIRABLE:

• Experience of building and maintaining positive partnerships in the community.

• Experience of running a community based project. 

• Experience of setting up processes for survivors’ voice work.

• Knowledge of making content for social media, including video recording and editing skills.

• Experience managing recruitment and training.

• Experience in chairing meetings and the ability to plan and review activities with a team.

• Experience designing outcomes processes and collecting outcomes data.

• Experience in writing reports, preferably funding reports in the charity sector.

 Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.