Lead membership development officers jobs

Caritas Social Action Network

Policy and Public Affairs Officer (maternity leave)

Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, to cover a team member’s maternity leave

Salary: £30,00

Closing date: Monday 13 July at 12 noon

Interview date: Thursday 16 July in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the post are:

1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.

2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,

3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.

4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.

5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.

6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.

7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.

8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.

9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role:

We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
 

Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
 

This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
 

What You’ll Do

• Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
• Provide clinical guidance and day-to-day support to CYP counsellors and therapists
• Line manage allocated CYP staff and contribute to recruitment, induction and staff development
• Oversee group work programmes, including family support groups
• Undertake the role of Designated Safeguarding Officer for the CYP team
• Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
• Provide guidance on complex safeguarding concerns and ensure appropriate escalation
• Contribute to service improvement, contract delivery and performance monitoring
• Build and maintain effective relationships with external agencies and partners
• Deputise for the CYP Clinical Lead where required

About You

• Degree-level qualification in counselling or psychotherapy (or equivalent experience)
  Professional membership with an accredited counselling/psychotherapy body
  Minimum of 200 hours post-qualification supervised client work
  At least 3 years’ experience working with children and young people affected by rape and sexual violence
  Experience leading or supporting a team
  Strong knowledge of safeguarding legislation (children and adults)
  Completed Level 3 safeguarding training
  Experience in the Violence Against Women and Girls (VAWG) sector
  Understanding of trauma-informed, survivor-centred and feminist practice
  Experience working with diverse communities
  Ability to use data and outcomes to support service improvement
• Experience working with marginalised or under-served communities
  Knowledge of housing, welfare benefits or related legislationn

This role offers the opportunity to:

• Take the next step in your leadership journey
• Gain experience of safeguarding, clinical leadership and service development
• Support and develop a dedicated team of CYP practitioners
• Contribute to the future direction of CYP therapeutic services at RCSL
• Be part of a dynamic, creative and values-led organisation

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values

Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Are you a social media-savvy communications professional who knows how to create content that informs, engages and inspires? The Royal College of Speech and Language Therapists (RCSLT) is looking for a Communications and Engagement Officer (Social Media) to lead the delivery of engaging social media content and help shape our digital and print presence.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. We have over 24,000 members and employ around 65 staff, predominantly based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

As Communications and Engagement Officer (Social Media), you’ll play a key role within our Content and Engagement team, helping to deliver high-quality communications that inform, inspire and engage our members, the public and colleagues across the organisation.

You’ll take the lead in managing and growing our social media presence, creating compelling and engaging content that connects with our audiences and supports our organisational objectives. Working in line with our social media strategy, you’ll oversee day-to-day activity across our channels, identify opportunities to increase engagement, and use insights to continuously improve performance. Alongside social media management, you’ll be responsible for writing, editing, proofreading and publishing a wide range of content across digital and print platforms. From website updates and member communications to campaign materials and digital resources, you’ll ensure content is accurate, accessible, engaging and aligned with our brand and tone of voice.

To thrive in this role, you’ll combine strong technical communications skills with creativity, attention to detail and excellent organisational abilities. You’ll be confident managing multiple priorities and meeting deadlines while bringing an improvement-focused mindset that seeks out new ways to enhance content, strengthen engagement and streamline processes.

Hours and Contract: Full-time, 35 hours per week, 12-month fixed-term contract (maternity leave cover).

Location: London-based/hybrid (you must be able to attend the London office at least twice per week).

What we are looking for

We’re looking for a creative and proactive communications professional with experience delivering engaging content across a range of digital channels. You’ll have a strong track record of managing and growing social media platforms, creating compelling written and multimedia content, and using audience insights and analytics to inform your approach. An excellent writer and editor, you’ll be able to translate complex information into clear, accessible and engaging content for different audiences. You’ll be confident working collaboratively with colleagues and stakeholders, advising on communications best practice and managing multiple priorities to meet deadlines.

Experience using design and content creation tools such as Canva, Photoshop and Premiere Pro is essential, while knowledge of web accessibility, content management systems and the charity, membership or not-for-profit sector would be an advantage. Above all, you’ll be highly organised, detail-oriented and motivated to continuously improve, with a commitment to inclusion, collaboration and delivering high-quality communications that make an impact.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment, including hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family-friendly employer, including enhanced maternity and paternity leave
• Cycle-to-work scheme
• Access to an employee assistance programme and more!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am on Monday, 6 July 2026.
Interview date: w/c 13 July 2026 (virtual Teams call). 

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Purpose of the Role

As the Policy and Campaigns Officer for Scotland, you will be the driving force behind our policy development, political monitoring, and strategic advocacy in Scotland. Your work will champion the strategic interests of dietitians as both a professional membership body and a registered trade union. Alongside core policy work, you will take direct ownership of designing and delivering a high-profile national campaign which is delivered across the UK. This allocated campaign will focus on a critical theme impacting both public health and our workforce.

The role sits within the BDA’s policy and public affairs function, and you will be part of a small team of policy officers and a public affairs officer who work across the other home countries and the UK. You will have access to an established Scotland board, a colleague who covers trade union representation in Scotland and a supportive professional practice, communications and leadership team based at our Birmingham head office.

Key Areas of Responsibility

The post holder will deliver on the following key responsibilities:

Policy development and advocacy (55%)

• Monitoring the political environment in Scotland in our key areas of interest, providing briefs and advice to the Scotland board and BDA senior leadership team on developments within Holyrood, NHS Scotland, STUC and local government.
• Policy development including work with relevant committees and BDA staff in the development of key policy documents and position statements with particular responsibility for policy positions in Scotland which balance clinical standards with social impact, workforce and employment rights.
• Co-ordinate and draft robust, evidence-based responses to consultations from Scottish government, public bodies and parliamentary committees. May also respond to UK consultations where appropriate for a campaign theme.
• In conjunction with the BDA public affairs officer, advocacy for the dietetic profession and the BDA in Scotland by maintaining a network of contacts across the Scottish political spectrum including MSPs, government officials, health board executives, and policy influencers.
• Translate political updates and complex policy changes into clear accessible updates and guidance for BDA members via newsletters, webinars and the website.
• Represent the BDA with internal and external stakeholders including BDA Specialist Groups, AHP policy officer and working groups/networks and other alliances.
• Represent the BDA at Allied Health Professions Federation Scotland (AHPFS) working groups and events, building relationships, contributing dietetic priorities and ensuring the profession’s interests are reflected in shared policy discussions and collaborative activity.

Campaign co-ordination (30%)

• Completion of campaign workplan/s template with the campaign working group/s.
• Co-ordinate campaigns in conjunction with working group/s.
• Monitoring the landscape with regards to allocated campaigns. Provide advice when relevant issues are trending or becoming topical.
• Build appropriate alliances with third-sector organisations, networks and charities, food policy alliances and other health unions to amplify the campaign’s impact.
• Working with colleagues in communications, design and public affairs to create compelling campaigning materials, digital content, and toolkits to mobilise members, the public, and parliamentarians to lobby for legislative and budgetary changes that support dietetic services and interests.
• Establish clear KPIs for the campaign/s, monitoring progress, media coverage, member engagement, and policy shifts, and reporting these to senior leadership.

Cross BDA engagement and communications (15%)

• Help and deliver the BDA’s participation in profile raising events in Scotland, such as NHS Confederation.
• Regular engagement with the Chair of the Scotland Board on policy, political and government matters, resulting in input to Board agendas and support for political engagement.
• Provide expert advice and briefings to senior leadership ahead of high-level meetings or media appearances in Scotland.
• Be a valuable member of the BDA policy and public affairs function, contributing to the evolution of the policy function and contributing to the wider work and objectives of the Trade Union team

Person Specification

Knowledge

• Degree educated.
• Campaign/project management.
• Health policy development.
• Equality, diversity and inclusion.
• Public policy making process, particularly within Scotland.
• Knowledge of the Health and Social Care policy landscape in Scotland and the devolved nature of public services.
• It is also desirable if you have an understanding of the trade union movement in Scotland.

Experience

• Experience of working in a policy, public affairs or research role in healthcare, membership, charity, public sector, or trade union.
• Experience of lone working and being part of a small field-based team.
• Working within a health professional body or trust/board.
• Working in a political environment.

It is also desirable if you have worked as a dietitian or dietetic support worker.

Ideally you should be confident working independently in a small field-based team, able to build relationships and translate complex policy into clear advice, with desirable experience in a professional body, trade union, or dietetic setting.

About Us- Buxton Civic Association (BCA) is a dynamic environmental and heritage charity, working to preserve and enhance the unique built and natural environment of Buxton. We are the proud custodians of over 160 acres of woodlands, including Buxton Country Park and Grin Low, and the operators of Poole’s Cavern, Buxton’s most visited attraction. With a rich heritage and an ambitious vision, we’re driving forward conservation, sustainability, and public engagement.

In 2024, Buxton was named one of the best places to live in the UK. Now’s your chance to work at the heart of this vibrant town and help shape its future.

About the Role - Reporting directly to the Chief Executive, the Head of Finance & Governance will:

• Lead all aspects of financial management, reporting, budgeting, and forecasting
• Support strategic planning and organisational development
• Strengthen governance, compliance, and risk management systems
• Provide leadership and support to key managers and teams
• Help develop sustainable income generation and business planning
• Deputise for the Chief Executive when required

This role will initially line manage:

• Finance Team (2 staff / 1 FTE)
• Fundraising Manager (0.4 FTE)
• Marketing & Membership Manager (1 FTE)

You may also supervise volunteers and represent the organisation externally at meetings and events.

What We’re Looking For

Essential experience & skills

• Significant senior-level finance and operational management experience
• Strong understanding of charity accounting and governance
• Experience managing budgets, forecasting, and financial controls
• Proven line management and leadership skills
• Excellent written and verbal communication abilities
• Ability to work strategically while delivering practical operational results
• Confidence working with Trustees and stakeholders
• Strong organisational skills and attention to detail
• A collaborative, resilient, and proactive approach

To Apply

Please send a covering letter and CV . Further application details can be found in the recruitmen packt which is displayed under the recruitment section of our website . Please ensure you also complete and return our Equality Monitoring Form with your application.

The closing date for applications is 12pm, Tuesday 14th July 2026. If you would like to arrange an informal conversation to discuss the role, please contact Dave Green, CEO.

We are looking for an experienced, thoughtful Operations Lead to join our small,

purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-

to-day, supporting both the running of operations and the development of the systems

and processes that help us work more effectively as we grow. The postholder holds the

operational backbone of the organisation, providing trusted executive and

administrative support, coordinating our consultancy portfolio, supporting financial

processes, and strengthening the systems that allow our work to land reliably and on

time.

Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,

our consultancy, impact and the finance function, the postholder combines hands-on

operational delivery with coordination across our consulting and wider engagements.

This is a varied, practical role suited to someone who enjoys constructing workflows,

anticipating needs, spotting risks early, and creating processes that allow others to do

their best work.

This is not a polished corporate operations role. We are a small organisation, still

evolving how we work, so this role would suit someone who enjoys building, shaping, and

improving systems over time, rather than stepping into something already fully formed.

The role carries responsibility for coordination, administration and reliable delivery. The

postholder enables and supports decision-making, governance and delivery, working

within agreed processes and escalating appropriately, and grows their scope over time.

Come help place membership at the heart of a profession that changes lives.

Location: London Bridge, London (hybrid working with an expectation of two days per week in the office)

Applications close: 9 a.m. Thursday 25th June 2026

About us

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for over 24,000 speech and language therapists, support workers and students across the UK. As we begin developing our next organisational strategy, we are creating a stronger, member-centred, and impactful approach to membership, communications, engagement, and digital content. We are seeking an exceptional and strategic leader to join our executive team. You will help shape the future of our membership and communications, while strengthening our influence across the health and care landscape.

About the role

Reporting to the Chief Executive, this newly configured executive team role brings together membership, communications, digital products, content and events engagement within a single directorate. Membership sits at the heart of our future ambitions. We have recently brought together a previously fragmented membership function and are building a dedicated membership and communications team to strengthen how we engage, support and retain members throughout their careers. You will play a central role in shaping our next strategic plan and ensuring that member insight, experience and value remain at the centre of organisational decision-making.

Working alongside a strong team of communications and engagement, digital, and membership, you will:

• Lead the development of an integrated membership and communications strategy.
• Strengthen the member value proposition and member journey.
• Drive member engagement, retention and growth.
• Bring membership, communications and digital teams together around shared objectives.
• Oversee communications, media and reputation management activity.
• Ensure RCSLT remains an influential voice across the health and care sector.
• Contribute as a key member of a collaborative and ambitious executive team.

 About you

You will bring substantial experience from a membership body, professional association, Royal College, charity or similarly complex organisation. Most importantly, you will understand how to build meaningful relationships with members and create a compelling membership experience. You may already be operating at Director level, or you may be a senior Head of Membership, Engagement, Communications or a related function looking for your first Executive Team appointment.

We are particularly interested in candidates who can demonstrate:

• Strong experience of membership strategy, engagement and growth.
• Leadership of multidisciplinary teams.
• Experience overseeing communications, marketing, digital or engagement functions.
• The ability to lead organisational change and bring teams together.
• Strong stakeholder management and influencing skills.
• Strategic thinking combined with practical delivery.
• A commitment to equity, diversity and belonging.
• Experience within healthcare, professional regulation or a related sector would be beneficial.

This is a rare opportunity to join RCSLT at a pivotal moment. You will help shape our next organisational strategy from the outset, lead a newly integrated directorate, and play a key role in strengthening the experience of our members while supporting a profession that improves lives every day.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Thursday 25th June 2026.

Strategic IT  Lead- Shape Technology Strategy, Innovation and Digital Future 

Location:

​

Hybrid (2 days in Office) Leatherhead, Surrey 

Salary:

£Competitive per annum plus benefits 

Hours:

​

Part time, 22.5 hours 

Contract:

Permanent 

​

​

A New Opportunity to Shape SeeAbility's Digital Future

SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?

Leading Strategy, Innovation and Digital Transformation 

You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.

You will be responsible for:

• Leading the development of our IT and digital strategy
• Overseeing major system changes and digital upgrades
• Driving the adoption of AI and intelligent tools
• Strengthening data governance and data quality
• Enhancing digital services across the organisation
• Building a secure, resilient, future‑ready technology environment

You will partner closely with:

• The Strategic IT team, who you will lead and develop
• The Head of Technical IT, ensuring alignment across all technology functions
• Colleagues across operations, finance, and service delivery
• The Senior Leadership Team, advising on risk, transformation, and long‑term digital priorities

Are you confident influencing senior leaders and shaping strategy at the highest level?

A Role for Visionary, People-Focused Leader

You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.

You bring experience in:

• Leading organisation‑wide digital and IT strategies
• Managing data, infrastructure, and major technology platforms
• Modernising systems and improving digital capability
• Delivering secure environments and mitigating technology risk
• Driving digital transformation in medium‑to‑large organisations
• Working in charity, social care, or not‑for‑profit settings (desirable)

You excel at:

• Translating complex technical topics into clear business decisions
• Building strong relationships across teams and departments
• Leading high‑performing, collaborative teams
• Balancing long‑term vision with operational realities
• Making decisions with good judgement and strategic awareness

Do you thrive in environments where technology has the power to create social impact?

What You Will Bring:

We’re looking for someone who is:

• Strategic, adaptable, and future‑focused
• Confident at senior levels, with strong influencing skills
• Motivated by purpose‑driven work
• Skilled at both strategy and hands‑on problem‑solving
• Committed to creating modern, user‑centred digital experiences
• Passionate about using technology to empower people and communities

Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?

Why This Role Matters

This is a rare opportunity to lead an ambitious digital journey with:

• Real autonomy
• Senior visibility
• Strategic influence
• A strong mandate for change
• The chance to create lasting impact for people and communities

If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.

Why Join Us as a Stategic IT Lead?

We don’t just offer jobs — we build careers and celebrate people.

Your Development & Appreciation

• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step

Your Work-Life Balance

• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave

Your Money Goes Further

• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream

Your Wellbeing Counts

• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding. 

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.​

Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.

The Chief Executive provides strategic leadership for Making Music and its trading subsidiary, working closely with the Chair, Board of Trustees and Senior Management Team to develop and deliver the organisation’s mission, strategy, and long-term sustainability. The CEO oversees sound organisational and financial management, leads on governance and compliance, develops a motivated team, and champions best practice.

As a membership focused charity, Making Music places leisure-time music groups at its heart. The CEO ensures members’ voices inform strategy, services and advocacy, maintaining visibility and accessibility while fostering trust and engagement across a diverse national community.

The CEO leads external advocacy, lobbying, and partnership development, acting as an ambassador for Making Music and the wider leisure-time music sector. They represent the organisation and its members in the media, to policy makers, partners, stakeholders and funders; to strengthen recognition of the social, cultural, and wellbeing value of community music-making.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Stoke-On-Trent. 
 

Location – This role is hybrid, based in Stoke-On-Trent with at least one day on site in the programme location.

There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Middlesbrough and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team
 

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. 
• The ability to clearly demonstrate our impact and inspire collaboration among our partners by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 
•  

About the role
The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations.
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.

 Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 
 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.

To apply for this role, please submit your cover letter and CV via the Thrive at Five website.  Closing date for applications is midnight on Sunday 28 June 2026.

• 37 hours per week
• £40,000 – £42,000 per annum plus 6% pension contribution
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.

Job Summary

As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.

This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.

You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.

Key Responsibilities

 Programme Delivery

· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget

· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme

· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders

· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving

Product & Solution Ownership

· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users

·  As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money

·  Oversee the bespoke configuration of the chosen platform, working closely with the supplier

· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one

· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities

·  Champion best practice in digital service design and products across the organisation, building internal capability over time

Information Governance & Data Protection

· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation

Person Specification*

· A proven track record of successfully delivering digital or technology projects on time and within budget

· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities

·  Ability to assess complex situations, identify blockers, and develop pragmatic solutions

· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products

·  Experience and understanding of contact centre software, CRM, and/or case management platforms

·  Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences

·  Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism

· A team player who builds trust quickly and works effectively across organisational boundaries

· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction

· A genuine commitment to RCEW's mission to end sexual violence and support survivors

Personal Attributes

We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.

Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.

Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.

Key measures of success include:

• Strong supplier engagement and stakeholder collaboration result in agreed solution designs that meet the operational needs of the Support Line.
• A robust project plan is developed and managed in partnership with suppliers, with key milestones achieved within agreed timescales.
• Virtual Contact Centre (VCC) upgrades are configured and delivered in accordance with agreed specifications, supporting improved service delivery and performance.
• Integration testing with existing systems is completed successfully, with issues identified, resolved, and signed off before implementation.
• Operating procedures, user guidance, and supporting documentation are developed or updated to reflect new processes and system functionality.
• Comprehensive training materials are produced, enabling Support Line staff and delivery partners to effectively use new systems and features.
• Training is delivered to relevant colleagues and stakeholders, ensuring operational readiness and confidence ahead of implementation.
• A structured Go Live readiness review confirms that technical, operational, governance, and business readiness criteria have been met before deployment.
• The VCC upgrades are launched successfully with minimal disruption to Support Line operations, supported by effective implementation planning, monitoring, and post-launch issue resolution to maximise adoption and service benefits.

HOW TO APPLY

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.

All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £27, 526 per annum, with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot, London and Belfast that staff can work from should they choose.

The Vacancy

We are looking for a talented Research and Development Officer to join our children and families team at Research in Practice. In this role you will develop and deliver accessible content and learning activities that promote evidence-informed practice and policy across child and family social care, youth and family justice as part of our annual delivery programme for our partners. You will also be involved in the delivery of commissioned project work.

The successful candidate will have experience designing and delivering resources, workshops, webinars, and events for a range of audiences, including senior leaders.

This is a fantastic opportunity for someone with strong written and editorial skills, excellent facilitation skills and who is confident distilling complex information into accessible learning materials. While the position requires engagement with and understanding of research, it is not a primary research role.

Key responsibilities are:

• Producing evidence-informed practice and policy resources in a range of formats (e.g. publications, videos, podcasts, animations). This includes evidence scoping, content development, commissioning, project management, editing, writing and quality assuring resources from inception to publication.
• Leading the development and delivery of concise, accessible content and learning activities to enable the development of evidence-informed practice and policy in the sector.
• Developing and facilitating learning sessions and events with a range of participants, including senior leaders across the sector.
• Working on a range of commissioned project work, from development/design through to analysis; presenting findings on completion and representing Research in Practice in project teams with academic and practice partners.
• Building strong relationships with sector experts and effectively managing relationships with authors, facilitators, people with lived experience and those working in research, policy and practice.

Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

The National Youth Agency is looking for a Programme Governance Lead.

Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.

Key Responsibilities

As our Programme Governance Lead, you will:

• Define, implement and maintain an agreed methodology for programme/project lifecycle governance.
• Chair programme/project boards and ensuring decisions, and actions are documented and actioned.
• Identify risks, issues and dependencies which are not captured by Programme Portfolio Leads. Ensure consistent risk management across projects and programmes. Proactively identify cross-programme/project risks and issues (including those not visible to project/programme leads), implement mitigations, and escalate risks/issues to the Director of Programmes and COO as required. Assess programme/project risks against the NYA risk register and update the register accordingly.
• Produce and present monthly programme governance reports at the Directorate Programme Board, providing clear portfolio-level insight (milestones, deliverables, RAG status, KPIs, benefits, and financial/resource assumptions) to enable effective senior decision-making and assurance.
• Design and run governance routines (e.g., project start-up, weekly/monthly reviews, decision logs, change control) and support high-quality papers and actions for directorate governance forums; ensure timely escalation of material risks, issues and decisions to the COO.
• Support teams to evidence compliance with funder/contractual requirements; ensure appropriate documentation, approvals and version control are in place and accessible.
• Implement and maintain a robust lessons-learned process (during and post-delivery) and ensure findings are integrated into future programmes/projects through updated standards, templates, training and assurance checkpoints.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.