Lead progression coach jobs

The Tower Project is an East London based disability charity that delivers a wide range of innovative services for children, young people and adults with learning disabilities and autism.

At the forefront of its innovative services delivery is the award-winning Tower Project Job, Enterprise, and Training (JET) Service, East London’s leading provider of supported employment and training services for young people and adults with learning disabilities and autism.

As Job Coach, you will empower adults of all ages with learning disabilities and autism to build real workplace skills through our paid accessible apprenticeship programmes. You will deliver focused, hands-on coaching to help apprentices succeed on their apprenticeships and progress into sustained employment, whether with their placement host or another employer.

Main Duties and Responsibilities

Job Coaching

You will provide hands-on workplace coaching that enables clients to develop competence, independence and resilience, supporting successful progression into sustained employment.

• Deliver in-work coaching, breaking tasks into manageable steps and systematically fading support.
• Conduct detailed job and task analysis to ensure clarity of role expectations.
• Support apprentices to develop technical skills, workplace behaviours and professional standards.
• Produce in work communication passports for apprentices and identify and implement reasonable adjustments in partnership with employers.
• Support apprentices to manage workplace anxiety, communication differences and confidence barriers.
• Develop natural workplace supports, including peer mentors and team-based assistance.
• Provide structured travel training to promote independent commuting.
• Monitor progress against apprenticeship goals and employment outcome targets.

Employer Partnerships and Placement Support

Maintain professional, positive relationships with employers and placement hosts secured through the JET employer engagement strategy.

• Act as the key day-to-day contact for employers once an apprentice is placed.
• Support employers to implement inclusive practices and reasonable adjustments.
• Provide guidance on supporting employees with learning disabilities and autism.
• Identify progression opportunities within existing employer partnerships.
• Escalate new employer development opportunities to the Employment Support Team.

Advice, Guidance and Development

You will deliver structured, person-centred support that enables clients to clarify their employment aspirations and take practical, achievable steps towards sustained paid work

• Develop vocational profiles identifying strengths, aspirations and support needs.
• Deliver structured one-to-one sessions reviewing progress and updating action plans.
• Support development of employability skills including CV preparation, interview techniques and workplace communication.
• Encourage independence, resilience and self-advocacy.

Monitoring & Reporting

• You will ensure accurate tracking of client progress and contribute to demonstrating service impact.
•  Maintain accurate and up-to-date digital records and action plans.
• Track outcomes and contribute to performance data and reporting requirements.
• Contribute case studies and evidence demonstrating sustained employment outcomes.
• Ensure compliance with safeguarding, data protection and health and safety policies.
• Support employers with completing workplace risk assessments prior to placement start.

Professional Responsibilities

• You will uphold high professional standards while contributing to the overall success of the service.
• Work towards agreed KPIs relating to sustained employment and progression.
• Participate in supervision, appraisal and ongoing professional development.
• Maintain knowledge of supported employment practice and inclusive workplace standards.
• Promote equality, diversity and inclusion in all aspects of work.
• Represent the service professionally with employers and partner organisations.
• Undertake any other reasonable duties required to support effective service delivery

Contract Type: Fixed Term until 31/01/2028

Location: London, Birmingham or Manchester only - hybrid working 40-60% of your week in the office

1st stage interviews: 31/03 in our South London Centre

2nd stage interviews: 08/04 in our Birmingham Centre

We’re looking for a dynamic Strategic Programme Lead to drive one of the most ambitious periods of change in our organisation’s history. As we redesign our business model and deliver against our 2025–2030 strategy, you’ll turn big‑picture ambition into clear, actionable plans that help us create long‑term, sustainable impact for young people across the UK.

In this pivotal role, you’ll lead our business model transformation programme, bringing clarity to complexity, navigating ambiguity, and ensuring progress at pace. You’ll work closely with senior leaders, build strong relationships across the organisation, and translate strategic insight into phased delivery plans that truly shift how we operate. From facilitating leadership workshops to testing new models and monitoring impact, you’ll be at the heart of shaping how The King’s Trust works today and evolves for tomorrow.

If you excel at turning strategy into action and want your work to fuel real organisational progress, we’d love to hear from you. We welcome applications from people with a wide range of backgrounds and experiences - what matters most is your ability to provide strategic leadership, work collaboratively across complex environments, and help drive meaningful change for the young people we support. 

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Strategic Programme Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Strategic Programme Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

Location: Lancashire

Assessment Cente: 1st of April in-person

Are you ready for an adventure-filled role that makes a real difference? As a Youth Development Lead, you can expect to spend four days a week outdoors, delivering life-changing programmes to vulnerable young people, rain or shine. With activities like bushcraft, paddling, climbing, and hill walking, you’ll use your skills to inspire confidence and build resilience. Your hands-on approach will help break down barriers and empower young people to reach their potential.

Ideal candidates will have experience working with vulnerable individuals and delivering outdoor learning programmes. While your week will be spent mostly delivering sessions outdoors, expect one day a week at a desk planning sessions and recording data. If you thrive in dynamic environments and are passionate about supporting young people through meaningful, adventurous experiences, we want to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract Type: X2 Permanent

Assessment Centre: 2nd of April in-person

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.

This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.

If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.

Why join us

At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.

Your Benefits

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you’ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive.

Contract: Permanent, Hybrid
Hours: 35 per week, Monday–Friday
Salary: £42,213.23 – £51,078.01 (dependent on experience and location)

What You’ll Be Doing 

In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:

• Deliver strategic HR initiatives aligned with MSI UK’s mission and values
• Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
• Shape people policies and programmes that build culture, capability and engagement
• Drive HR service excellence, contributing to a collaborative, high‑performing HR team

You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.

About You 

You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:

✔️ Significant HR and employment law knowledge
✔️ Advanced experience leading complex employee relations matters
✔️ Excellent communication skills and confidence using HR systems
✔️ A high level of discretion, integrity, and self‑motivation
✔️ The ability to work autonomously while building strong relationships

Why You’ll Love Working With Us 

We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work–Life Balance

• 25 days annual leave + an extra day for your birthday
• Buy and sell annual leave scheme
• Family‑friendly policies

Rewards & Perks

• Long‑service recognition
• Discounts at 4,000+ retailers through Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid learning and development opportunities
• Accredited apprenticeships
• Clear pathways for career progression

Ready to Make an Impact?

If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.

Apply now and help shape the future of HR at MSI UK.

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

Role Overview

The Tower Project’s award-winning JET Service is seeking a passionate and skilled Disability Employment Adviser to help transform the employment prospects of adults and young people with learning disabilities and autism.

This is a varied community-facing role combining personalised employment support, employer partnership working and in-work coaching. You will manage a caseload of aproximatley 25 clients at different stages of their employment journey and work collaboratively with colleagues, employers and referral partners to create meaningful employment opportunities.

You will be supported by the Employment Support Team Lead and will play an important role in delivering positive, measurable outcomes for individuals across East London.

Main Duties and Responsibilities

IAG and Employment Support

You will act as the key adviser for a cohort of clients, delivering high-quality, person-centred employment support that leads to sustained paid outcomes.

You will:

• Build positive working relationships with referral partners including the Community Learning Disability Team, education providers and local support organisations.
• Complete vocational profiling, better-off calculations and personalised support plans focused on employment aspirations.
• Deliver one-to-one sessions to support CV development, interview preparation, confidence building and workplace readiness.
• Support clients to access appropriate training, qualifications and work experience opportunities aligned to their goals.
• Help clients identify and overcome barriers to employment through practical, solution-focused support.

Employer Partnerships and Job Matching

You will contribute to the development and maintenance of inclusive employer partnerships across the local area.

You will:

• Support the development of relationships with employers in a range of local sectors to support client progression.
• Promote inclusive recruitment practices and reasonable adjustments.
• Provide guidance and reassurance to employers on supporting employees with learning disabilities and autism.
• Work collaboratively with colleagues to match clients to suitable roles that reflect their strengths and aspirations.
• Maintain ongoing contact with employers to support sustained placements and positive working relationships.

In Work Support and Job Coaching

Where clients progress into employment, you will provide initial structured in-work support to help clients succeed and grow in their roles

You will:

• Conduct job and task analysis to ensure clear understanding of workplace expectations.
• Support employers to implement appropriate adjustments.
• Deliver workplace coaching using structured approaches such as Training in Systematic Instruction (TSI), gradually reducing support as independence develops.
• Monitor progress in partnership with the employer and client to support sustained employment.

Career Development

Support clients who are in sustained employment to explore progression opportunities, further training and career development pathways.

Monitoring and Administration

• Maintain accurate and timely client records in line with organisational requirements.
• Contribute to performance reporting, case studies and outcome data as required.
• Ensure compliance with safeguarding, confidentiality and data protection standards.

General Responsibilities

• Work towards agreed performance targets and contribute to overall team outcomes.
• Represent the service professionally at meetings and partnership events. 
• Build and maintain positive relationships with clients, employers and stakeholders.
• Keep up to date with relevant employment and benefits legislation.
• Follow the organisation’s policies, procedures.
• Participate in supervision, appraisal and ongoing professional development.
• Contribute to a positive, collaborative and inclusive team culture.

Assessment Centre: 09/04 in our Glasgow Centre

For more information, or to apply, please click "Apply Now" to be directed to our careers site.

The King’s Trust has ambitions to support even more young people across the Glasgow City Region through our core themes of Education, Employment and Enterprise. To help us on this journey, we are seeking a passionate and driven individual to join our Management Team, based in our Glasgow Centre, to lead and motivate a team of Youth Development Leads across our Outreach and Foundations offer.

This role is central to realising our vision of ending youth unemployment. By empowering our team and strengthening our work with young people, this post plays a vital part in ensuring every young person has the opportunity, skills and confidence to thrive.

In this pivotal role, you’ll be at the heart of our work in Glasgow and its surrounding communities. You’ll collaborate closely with regional colleagues and local partners to shape and deliver an outreach and delivery plan that meets the needs of young people right across the city region. By building strong relationships with key networks and referral partners, you’ll ensure that the young people who need us most are welcomed into our programmes and supported right from the start of their journey.

You’ll lead your team to deliver high‑quality, impactful support, making sure each young person progresses through a personalised pathway of learning, one‑to‑one guidance, and opportunities that help them move towards a positive future.

As one of our Delivery Managers, you will bring:

• Exceptional interpersonal and communication skills
• Strong planning, organisation, and coordination abilities
• Confidence in using data to drive decision‑making
• Proven experience in line management and team leadership

This is a varied, fast‑paced role, and we’re looking for someone with a broad skill set and the enthusiasm to drive change. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3894 

Community Shop Manager
 

Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.72 per hour
Contract type: Permanent

We are looking for a talented Community Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Community Shop Managers, supported by Assistant Community Shop Managers/Retail Assistants and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

To Apply:

• Apply directly via our website and click the ‘Apply’ link to fill out our digital application form
• Closing Date: Thursday 2nd April 2026 at 11.59pm

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We’re looking for an exceptional Legacy Administration Team Leader to play a critical role in safeguarding and maximising one of Marie Curie’s most significant income streams. This is a senior operational role suited to someone with large-charity experience, a strong commercial mindset, and the confidence to manage a high-volume, high-value caseload in a fast-paced environment.

You’ll oversee a team of three Legacy Officers, providing expert guidance, coaching and performance management while maintaining accountability for a portfolio of around 900 active cases. Alongside this, you’ll personally manage approximately 50 complex and contentious matters, including litigation-related cases, ensuring Marie Curie’s interests are protected through robust decision-making, cost-benefit analysis and close collaboration with our legal team.

What You’ll Do

• Lead, support and develop three Legacy Officers, ensuring high performance, quality assurance and clear progression pathways.
• Hold oversight and accountability for 900+ legacy cases, ensuring accuracy, compliance and timely administration.
• Manage a personal caseload of 50 complex and contentious matters, including litigation, disputes and reputationally sensitive issues.
• Work closely with the legal team, executors, solicitors and co-beneficiaries to protect Marie Curie’s entitlement.
• Apply strong commercial judgement, undertaking cost-benefit analysis and making informed decisions on behalf of the charity.
• Monitor KPIs, SLAs and quality standards, ensuring consistent excellence across the team.
• Provide expert technical guidance on wills, probate, tax, trusts and multi-jurisdictional UK estate administration.
• Support process improvement, systems optimisation and operational best practice.
• Deputise for the Legacy Administration Manager when required.

Skills & Experience Needed

• Proven line management experience, including performance management, coaching and developing staff.
• Significant experience in a large charity legacy administration team, ideally handling income of £20m+ annually.
• Demonstrable experience managing contentious and complex legacy cases, including litigation and dispute resolution.
• Advanced technical knowledge of wills, probate, trusts, tax and estate administration across multiple UK jurisdictions.
• Strong commercial mindset, able to assess risk, analyse costs and make confident, informed decisions.
• High-volume caseload management experience, with exceptional organisational skills and the ability to prioritise under pressure.
• Excellent stakeholder management, able to influence solicitors, executors, co-beneficiaries and internal teams.
• Exceptional attention to detail, especially when reviewing legal documentation, estate accounts and financial information.
• Strong systems capability, ideally with experience using FirstClass4 or similar legacy administration platforms.

Please see full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Thursday 2nd April. Please note, we are reviewing applications as they come through and we reserve the right to close the advert sooner. We encourage applying early if you are interested. 

Salary: £45,000 + London Allowance (£3,500) where applicable 

Contract: 12 months Fixed Term Contract 

Based: Homebased (or can be based in London office 2 days per week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Are you passionate about working 1-to-1 with young prison-leavers from a variety of backgrounds; many of whom are from marginalised communities, to help them lead more stable, rewarding lives?

As a Switchback Mentor, you will play a vital role in transforming the lives of young prison-leavers, helping them break free from the justice system and build stable, rewarding futures. You will be responsible for building your own caseload by engaging directly with young men in prison and providing intensive support after their release. In addition to working with those you meet in prison; you will also support Trainees referred to the programme after they have already been released.

Once on the programme, you will maintain regular contact with Trainees, meeting face-to-face at least once a week to help them navigate the challenges of being recently released from prison and work towards their goals. Most importantly, you will do this in a way that reflects Switchback’s core values: putting Trainees at the heart of everything we do, setting high expectations, and building authentic, supportive relationships that enable lasting change.

It is essential that Mentors can confidently and professionally engage with all Trainees who meet the eligibility criteria for the Switchback programme, providing them with the support and guidance needed to move forward positively.

What you’ll get when you work for us:

Switchback takes the development of Mentors very seriously. Switchback Mentors are the drivers of our impact, and we will help to build your expertise as a practitioner through our in-house training in our unique change model. This is complemented by a comprehensive training and supervision package including: regular psychologically informed 1:1 clinical supervision and group reflective practice sessions and an annual, individualised training budget. You will also join a structured progression pathway which can provide opportunities to further develop management skills and technical expertise, informed by your own learning goals.

Switchback understands the challenges and complexities faced by the young people we work with. To ensure Mentors can provide the highest level of support, we intentionally keep caseloads low. This allows Mentors to dedicate the time and resources needed to build strong, meaningful relationships and offer Trainees the intensive, tailored support they need to make lasting change.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16

Last day to apply

29/03/2026

The Community Fundraising Manager is responsible for leading and growing the hospice’s community income portfolio, driving sustainable voluntary income through grassroots engagement, volunteer mobilisation and campaign development.

The post holder will hold accountability for income generated through all community fundraising activity, alongside key community campaigns such as Rudolph Run, Bunny Hop and Coffee Morning.

They will develop and implement a community growth strategy that expands geographic reach, strengthens supporter stewardship and builds a structured volunteer programme to extend capacity and deepen local engagement.

The Community Fundraising Manager will lead high value community supporter relationships, provide operational oversight of campaign delivery and line manage the Community Fundraiser to ensure achievement of income targets and excellent supporter experience.

Knowledge and experience

Essential

·Experience of leading and developing community fundraising activity.

·Proven track record of achieving income targets.

·Experience of managing income and expenditure budgets.

·Experience of building and stewarding supporter relationships.

·Experience of line management and performance development.

·Experience of developing and delivering fundraising campaigns.

·Strong understanding of data, reporting and income forecasting.

Desirable

·Experience of developing volunteer ambassador or volunteer led programmes.

·Experience of working within a hospice or charity environment.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong leadership and coaching skills.

·Excellent interpersonal and relationship building skills.

·Commercial awareness and ability to analyse income performance.

·Ability to prioritise and manage multiple campaigns.

·Effective diary management and organisational skills.

·Confident communicator and presenter.

Personal Attributes

·Empathetic

·Team player

·Collaborative

·Resilient

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. 

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values: Organisational Values
 

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere
   

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

Victim Support Scotland (VSS) is seeking an inspirational and strategic leader to join our Corporate Leadership Team as Head of Income Generation & Development. We want to ensure that no one affected by crime is left without help, regardless of how or where they seek support and this is a pivotal role at the heart of our mission to support people affected by crime across Scotland.

As the senior lead for income generation, fundraising, partnerships and associated external development, you will drive the successful delivery and continued evolution of VSS’s Income Generation Strategy, ensuring it aligns with our organisational ambitions for 2026–2031. With a clear focus on long-term sustainability, you will maximise opportunities to secure funding that strengthens and expands our impact.

You will build and maintain a diverse and resilient portfolio of income streams, including grants, partnerships, commissioned services, tenders, corporate giving and community fundraising to  ensure stability and growth. Working closely with the Executive Leadership Team, Board and external partners, you will identify and pursue strategic development opportunities that advance VSS’s mission.

Alongside income generation, you will provide leadership on income-related brand and marketing activity that enhances our visibility and supports strategic partnership development. You will also ensure excellence in grant management, compliance and funder reporting across the organisation.

This is an exciting opportunity for a dynamic, relationship-driven leader who thrives on creating impact, driving growth and shaping the future of a national charity.

We are looking for someone with a strong track record of delivering high-value fundraising and partnerships at a senior level and is ready to take our income generation strategy to its next phase.  

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Salary band: £47,266.24 - £62,420.00 . Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements.  A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated

Primary location: Glasgow or Edinburgh

What you’ll need to be successful

We are looking for someone who is educated to degree level or above, has evidence of continuing professional development, proven project management skills and a track record of successful tendering and procurement practices.  You will have the ability to develop effective internal and external relationships and networks and be a skilled communicator. Someone who has a good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours. This post is based in Glasgow or Edinburgh with the ability to travel across VSS bases and spaces a requirement.

If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!

Further details of this role are available in the job description: Head of Income Generation and Development

Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.
 

Important Dates:

The closing date for this job is on Tuesday, 31 March at noon.

Interviews are provisionally scheduled for 15 & 16 April 2026.

What we offer

Holiday

When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.

Pension

Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union. 

Discounts

You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. 

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.