Lead progression coach jobs
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for an experienced HR Business Partner to support academy leaders and deliver high quality people-focused advice across the Federation.
This is a hands-on role where you will work closely with senior leaders, providing expert advice on employee relations, workforce planning and organisational change. You’ll lead complex casework, coach leaders on effective people management, and support initiatives that improve engagement, wellbeing and performance.
The role involves regular visits to academies, building strong relationships and ensuring consistent, high-quality HR practice. You’ll also contribute to HR projects, policy development and leadership training.
If you’re a proactive, solutions-focused HR professional with strong ER experience and a passion for education, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Acting as a trusted HR partner to academy leaders, providing proactive, pragmatic advice on workforce planning, engagement, performance and wellbeing
- Providing expert advice and support to managers on complex employee relations cases, including disciplinaries, grievances, sickness absence, capability management and restructures, ensuring legal compliance and timely resolution
- Coaching and supporting senior leaders to strengthen people management capability and embed best practice, including informal dispute resolution
- Providing expert advice and support to leaders on organisational change, including restructures and TUPE transfers, supporting with managing consultation processes and trade union relationships
- Analysing workforce data and trends to inform HR initiatives such as retention, attendance improvement, and improving the employee experience
For a full list of job responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Significant experience operating at HR Business Partner or senior HR advisory level within a complex organisation, influencing senior stakeholders
- Proven experience managing complex employee relations cases, including change management and restructuring, with strong employment law knowledge
- The ability to coach, influence and challenge senior leaders with credibility, empathy and professionalism
For a full job specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.
We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.
We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.
Our Values
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Young People at the Centre – Their creativity and determination guide everything we do
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Acting With, Not For – OSH is built by staff, volunteers and participants together
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Leadership – We create opportunities for young people to step up and grow
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Freedom and Acceptance – We build open, respectful and lasting relationships
Key Responsibilities (Full details in attached Job Description)
Hub Leadership & Delivery
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Lead the safe and effective delivery of OSH Hub sessions year-round
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Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests
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Manage referrals and onboarding, ensuring inclusion and accessibility
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Plan engaging hub content, including coordinating external partners
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Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects
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Develop new activities in line with agreed strategy and budgets
Youth Leadership & Volunteers
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Support progression into OSH’s leadership training programmes
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Create meaningful leadership opportunities for young people
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Support local volunteers, including rota coordination, training and wellbeing
Partnerships & Community
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Build and maintain relationships with local partners, referrers and facilitators
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Represent OSH in local youth and refugee networks
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Ensure smooth pathways between the Hub and other OSH programmes
Safeguarding, Systems & National Contribution
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Take responsibility for safeguarding and risk assessments across all hub activity
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Track attendance and engagement using OSH’s CRM (Beacon)
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Handle petty cash and participant reimbursements responsibly
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Identify and respond promptly to safeguarding concerns
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Take part in OSH events, including evenings, weekends and residentials (2–5 nights)
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Contribute stories and reflections for communications and fundraising
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Share learning and best practice with colleagues across the organisation
Signposting & Advocacy
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Build supportive relationships with participants and provide appropriate ad hoc support
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Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)
Person Specification
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Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system
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Strong understanding of trauma-informed, participatory youth work
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Confidence in safeguarding, risk assessment and participant welfare
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Excellent communication skills in cross-cultural settings
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Ability to build trust, motivate young people and foster belonging
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Strong organisational and administrative skills; able to work independently
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Understanding of the UK asylum context
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Commitment to OSH’s mission and values
Your Application
We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.
You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.
If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.
The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.
Where: Buckinghamshire (Countywide)
Full Time Hours: 37.5 per week
Full Time Salary Range: £32,002.35- £34,214.20*
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Key Responsibilities
- Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
- Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
- Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
- Represent the service at education forums, safeguarding panels, and partnership boards.
- Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
- Provide training and consultation to professionals on issues facing young people around substance misuse.
- Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
- Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
- Develop resources and toolkits for schools and youth settings.
- Ensure accurate data collection and reporting for educational interventions.
- Support the Team Leader with case management, audits, and service development.
- Champion safeguarding and trauma-informed practice across all activities.
About You
We’re looking for someone who is:
- Experienced in multi-agency working and building strong partnerships.
- Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
- Skilled in delivering education programmes and managing staff or volunteers.
- Qualified to Level 3 in Health & Social Care (or equivalent).
- You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.
What we Offer
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- Opportunity to lead and shape a vital service alongside a friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 28 to 30 (£32,002.35 - £34,214.20)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
19/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Overview
Are you ready to lead with purpose and make a real impact in young people’s lives?
At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.
You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.
We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.
Where: Hertfordshire
When: We're looking for the right person to join our team on a fixed term contract until the end of March 2027
Part Time Hours: 22.5 per week
Full Time Salary Range: £35,220.59 - £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
- The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
- They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
- They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
- The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
- You will support the Cluster Manager in the continual development and improvement of service delivery.
- You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
- The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.
About you:
- Experience of working with children and young people experiencing difficulties around Substance misuse.
- Knowledge of the issues facing children, young people and their families affected by substance misuse.
- Excellent knowledge of drugs and alcohol and their effects.
- Line management experience including the delivery of reflective practice.
- The ability to lead, empower and motivate a team.
- Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
- The ability to foster new partnerships and to maintain positive relationships with partner agencies.
- Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
- Knowledge and understanding around the ‘Hidden Harm’ agenda.
- Knowledge and experience of community-based support/outreach practices.
- Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
- Communicate confidently and effectively, verbally and in writing.
- Respond flexibly to the demands of the post.
- The ability to keep calm under pressure.
- Show commitment to facilitating positive outcomes for young people and their families.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
ILW / OLW /Fringe
Outer Fringe (£694.25)
Interview Date
23/1/2026
Closing Date
15/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview.
We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
Benefits
- Flexible working arrangements around 10am-4pm core hours
- 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
- Strong commitment to professional development with a dedicated training budget
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
We’re looking for someone to join Settle in a new and exciting role, working to grow and develop our community of young people and oversee the coordination of our participation work, sometimes referred to as youth involvement or lived-experience involvement.
We believe that lived experience would be particularly valuable to this role so applicants with experience of the care system are strongly encouraged to apply. Care-experienced applicants who meet the essential criteria will be guaranteed an interview (see the experience needed for this role for a clear definition of what we mean by 'care-experienced').
As Senior Community and Participation Officer you will play a key part in creating strong two-way communication with young people, increasing engagement in our community programme and helping to improve our offer through feedback. You will lead in designing, coordinating and facilitating community workshops and getting to know our community of young people. You will work closely with other teams across the organisation to support them to coordinate involvement and participation opportunities for our Settle Community as well as young people who are active on the programme.
We are looking for a compassionate and collaborative individual who has previously led or been involved in community organising or the development and management of communities of interest and shared action. You will have a good understanding of the needs of care experienced young people and will feel comfortable managing risk and safeguarding concerns to ensure that the young people you are working with receive high quality support.
You’ll feel comfortable working with people from a range of backgrounds and will enjoy building relationships with colleagues and organisations outside the direct Settle team. You are a great connector, able to draw connections between the stakeholders you are building relationships with to source opportunities for the different ways they could engage with the Settle Community and the wider organisation. You will utilise creative thinking to ensure our community offer is engaging and of value to the Settle Community.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
Team Leader – Bridlington
Looking for a rewarding career in care? Join Moorview Care as a Team Leader! We welcome applicants from all backgrounds, offering full training and a clear career path.
Salary: £13.35/hour
Sleep-in shift: £12.21/hour
Waking nights: £0.50/hour
Location: Bridlington
Type: Full-time (Day, Night, and Weekend shifts)
Could you be a positive role model? Coaching and guiding the team along with supporting new team members on induction will be a big part of the role.
Do you set a high bar for quality? You would be responsible for completing monthly audits, monitoring the Training Matrix and recruiting a top-rate team along with becoming part of a regional on-call rotation team.
Do you care about our team? Ensuring team compliance to our policies, arranging cover for absences and other rota management tasks would be included.
Could you provide feedback to our team? Conducting probation reviews, supervisions, ad-hoc documented discussions, team debriefs, annual performance & development reviews (APDR's), personal development plans(PDP's), Return to Work Interviews (RTWI) and any other 1-2-1 discussions with the team will be a vital part of the role.
Are you interested in client welfare and progress? You would be responsible for writing support plans, preparing and attending client reviews, supporting new clients to transition, and risk assessments.
Requirements:
• Caring, compassionate leader
• Experience in healthcare management preferred
• NVQ Level 2 Health & Social Care (preferred)
• Driving license (preferred)
Experience:
• providing care: 2 years (required)
• supervisory: 1 year (required)
Licence/Certification:
• Driving Licence (preferred)
• NVQ Level 2 Health & Social Care (required)
Benefits:
• Full training and development
• DBS check covered
• Clear career progression
• Pension scheme
• Supportive work environment
Note: No sponsorship for skilled worker visas.
You may have experience in the following: Care Team Leader, Senior Support Worker, Lead Support Worker, Care Supervisor, Support Services Team Leader, Senior Care Worker, Supported Living Team Leader, Health & Social Care Team Leader, Shift Leader – Care, etc.
REF-225 990
Overview
We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities.
Location: London, Brighton, Manchester or Leeds.
Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing.
Contract: 12 months fixed term.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation.
Your day-to-day will include:
- Writing and editing bid responses
- Working with colleagues across the organisation and our partner agencies
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress.
About you
We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial.
You are:
- A clear, concise and engaging writer
- Motivated to learn and develop, welcoming feedback
- Collaborative and contribute to a positive culture team
- Curious and analytical
- Solution-focused, creative and proactive
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
George, who progressed from Assistant Business Development Officer to Business Development Officer last year:
“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer.
What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.
What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.
What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.”
Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer:
“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.”
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
ID: 1672 Peer Mentoring Coordinator
Service: Project Indigo, Off Centre
Salary: £32,750 - £35,564 FTE per annum, inclusive of Inner London Weighting (£19650 - £21338.40 pro rata per annum)
Location: Hackney
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
We are seeking a Peer Mentoring Coordinator to develop and manage our new LGBTQ+ Peer Mentoring Programme, training and supporting Project Indigo members to become mentors in the local community.
Project Indigo is the LGBTQ+ youth service based at Off Centre at Family Action. It is open to anyone aged 16-25 who identifies as LGBTQ+ or is exploring their sexuality or gender identity. Our weekly youth group is a safe, supportive space for LGBTQ+ young people to meet each other and participate in workshops and activities. In addition to the youth group, Project Indigo offers 1-to-1 support and advice sessions with the Project Lead. The group aims to support young people to build links with the local LGBTQ+ community, build meaningful relationships and get support around issues that are impacting them. Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to support them in accessing training and support to do community-focused work. The Peer Mentoring Coordinator’s role will be to develop a new Peer Mentoring Programme, supporting older Project Indigo members to train as mentors and deliver mentoring sessions with younger LGBTQ+ people in the local community.
Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who reside/are registered with a City and Hackney GP. These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings; targeted provision for children and young people of African, Caribbean and mixed heritage (ACH); and an Information and Advice provision.
The role
As the Peer Mentoring Coordinator, you will develop and lead Project Indigo’s Peer Mentoring Programme. Central to the role will be understanding young mentors’ needs and goals, and providing high quality supervisory support throughout the training and mentoring process. You will further develop the Mentoring programme, consulting with relevant organisations, liaising with partners, and keeping accurate records to monitor progress for administrative and evaluative purposes.
Your impact
This role will enrich Project Indigo’s holistic offer by providing young people with the opportunity to access training, qualifications and work experience while receiving high quality support tailored to their needs. You will offer sensitive supervisory support to young LGBTQ+ mentors, supporting their diverse need by maintaining an empathetic, intersectional and youth-led approach.
Your skills
You will be a confident communicator with proven experience of working in a supportive role with LGBTQ+ young people and/or evidence of in-depth knowledge of issues relating to LGBTQ+ young people, in particular trans and gender diverse young people.
You will be empathetic and maintain an understanding of the social issues impacting young LGBTQ+ people. You will have excellent organisational skills and be able to manage your time and workload effectively. You will have an understanding of risk management, health and safety issues and the ability in accordance with local and organisational safeguarding policies.
We particularly encourage applicants with lived LGBTQ+ experience and/or those with experience working with LGBTQ+ young people. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers and a cycle to work scheme. Family Action has multiple internal staff diversity networks including the Anti-Racism and People of Colour Network, Disability and Accessibility Network, Gender Equality Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network, open to all members of staff who self-identify into a particular group. We have a dedicated Trans, Intersex and Non-binary Inclusion Policy, including Transitioning at Work Guidance.
All roles in Family Action are open to a discussion about possible flexible working options and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your continuing professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Sunday 15th February 2026
For direct queries with the hiring manager, please email Nigel Lockley.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan.
Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
CLOSING DATE: Wednesday 18 February 2026 at midnight.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.
Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)
Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
Contract: Fixed Term Contract until July 2027
About the role
As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.
About you
To be successful in this role you will need to demonstrate the following skills, experience and knowledge:
- Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
- Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
- Experience of working with homeless people and supporting them achieve a positive housing outcome
- Understanding of housing law
- Developing, building, and maintaining relationships with key stakeholders
- Experience of working in a lettings and housing procurement environment
- Creative approach to solving problems
- Showing resilience when dealing with difficult situations
- A self-starter who can work on their own initiative
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd February 2026 at 23:59
Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
Interview process: Competency based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
- Scope to take real ownership in a fast-growing charity
Personal development programme:
- You will have a line manager dedicated to growing your strengths and supporting your professional skills development
- You can work with your manager to set your own objectives within the scope of the job description
- You will have a dedicated buddy within the team
- You will take part in external and internal training to help grow your knowledge and skills
Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We are looking for a Partnerships Engagement Officer to join us at this exciting stage in Settle’s development. Over the next few years, we aim to significantly grow the number of young people we are working with while maintaining the quality and impact of our programme. The Partnerships Engagement Officer will join the Business Development Team, reporting to the Senior Partnerships Manager. You will be integral to helping us to grow our reach so that we can work with more care-experienced young people across London.
The successful candidate will nurture and strengthen our existing partnerships to maximise referral numbers. The core of the role will be to build strong formal and informal relationships with partners and increase awareness and a deeper understanding of Settle’s work. You will make regular in-person visits to Local Authority, Housing Association and charity referral partners across London to promote the Settle programme and ensure our offer is well understood and uptake is maximised. Ideally, you will spend some of your time working from partner offices.
With some experience of working for or with local authorities, housing associations or charities, you enjoy working collaboratively to improve processes and widen access to opportunities in order to create better outcomes for young people. This role will suit someone who can work independently and appreciates variety in their work: one day you might enjoy a lively conversation with a group of social workers and another you will delve into the data to produce informative reports for partners.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Positive Behaviour Support Practitioner - Children’s Home - Croydon
Location: Children's Homes, Croydon.
Contract Type: Permanent/ Part time/15 hours a week.
Salary: Equivalent of £ 40,000 per annum for full-time (40 hours per week). Part-time role of 15 hours per week will be paid pro rata at £ 15,000 per annum.
Specific Hours: Flexible (Mondays to Fridays).
Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As a Positive Behaviour Support Practitioner, you will play a key role in supporting and guiding our staff teams to deliver high-quality, person-centred behaviour support for the children in our care. You will carry out functional assessments, develop tailored PBS plans, and deliver both direct and indirect interventions to ensure each child’s individual needs are met. In addition, you will provide advice, coaching, and training to staff and carers, working collaboratively with the multidisciplinary team to promote consistent, safe, and effective support.
Applicants should have
- A higher-level qualification (university degree) in a relevant field such as Psychology, or a Health and Social Care vocational qualification.
- Do you have a recognised qualification/training in Positive Behaviour Support (PBS), or be willing to undertake this training.
- Strong knowledge of Positive Behaviour Support (PBS) theory and its practical application.
- An understanding of current best practices and guidelines for managing challenging behaviour, including approaches that promote restraint reduction.
- A basic understanding of safeguarding regulations and procedures.
- Previous experience supporting children and young people to reach their full potential.
- Proven experience working with children with learning disabilities, autism, and complex behavioural needs.
- Experience implementing physical interventions appropriately and safely and using PBS in practice.
- Excellent communication and interpersonal skills, with experience of working within multidisciplinary teams.
- The ability to respond professionally and effectively to challenging behaviour.
- A genuine commitment to supporting children and young people, with the ability to build trusting relationships while maintaining professional boundaries.
- Strong teamwork skills, flexibility, creativity, enthusiasm, and energy to inspire and encourage young people to achieve their goals.
- Flexibility to work outside office hours where applicable.
- A commitment to undertaking mandatory training (via e-learning or in-person courses) and to ongoing continuous professional development.
- Willingness to attend regular supervision.
What you should expect from us
- Competitive Salary.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of the recruitment process, you will be required to complete an online application form so we can gather the information needed to meet legislative, best practice, and vetting requirements. Applicants will ideally already be on the DBS Update Service; however, if this is not the case, St Christopher’s will carry out a DBS check prior to your start date.
Your online application must include a supporting statement addressing the criteria outlined in the Person Specification. CVs will not be accepted.
Shortlisted candidates will be invited to attend an interview at our Head Office in Putney, SW London.
Please note:
- Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible.
- This post carries a minimum age requirement of 21 for roles working directly with children and young people in our residential and supported accommodation settings, in line with the Equality Act’s occupational requirement provisions.
- It is illegal to apply for any role involving work with children or young people under 18 if you are barred from working with children.
- All shortlisted candidates invited to interview will be required to complete a Self-Declaration and Disclosure form, which must be returned before an interview can be scheduled.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Research Grants Manager
Harrogate, North Yorkshire
We offer hybrid working.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Research Grants Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Head of Research and Clinical Trials, you will manage the portfolio of active Research Awards and develop an in-depth knowledge of the portfolio to support internal and external communications. This will include developing appropriate monitoring strategies for projects within the portfolio to ensure key milestones are tracked against plans, acting as a key contact point for Award holders and staff within the Charity.
As Research Grants Manager, you will support the delivery of our research strategy and progress with our strategy through engagement with researchers and collection of key data. The role includes engaging with researchers, developing and maintaining monitoring systems and data collection, and oversight of ongoing research awards and budgets.
Specifically, you will:
Research award management and governance
Ensure Research Awards are effectively managed, allocated funding is used as planned and the impact is monitored:
- Develop strong relationships with award holders and serve as the main point of contact for any issues with research awards.
- Manage funded awards, ensuring monitoring processes are fit for purpose. Monitor the progress of research awards, through regular meetings with award holders and ensuring satisfactory progress reports are submitted.
- Develop appropriate management processes for new funding initiatives.
Research strategy development and implementation
· With the Head of Research and Clinical Trials and the wider Research Funding Team, set the Research Funding Team objectives and budgets ensuring they underpin the delivery of the organisational strategy.
· Maintain awareness of the external research environment, including working with the, AMRC and relevant funding organisations such as the NIHR and other health charities and developments in cancer prevention, diagnosis and treatment.
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Team collaboration, management and development
· Coach and develop the Research Funding team, whilst role modelling the values of the charity.
· Work closely with the other Research Grants Managers and provide cover when needed.
About You
To be considered for this role, you will need:
· To have a Post Graduate Qualification in a relevant subject or a degree in a relevant subject area with demonstratable experience in a charity, research or health environment, at a similar level.
· To have an in depth understanding of research funding mechanisms including peer review processes and management of research awards.
· To have demonstratable experience of research funding and/or management of clinical research.
· To have experience of managing budgets and analysing expenditure of grant awards.
· To have experience of developing and maintaining strong relationships with a broad range of external stakeholders including senior academics, medical consultants, public health experts and members of the public.
· To have excellent communication, networking and interpersonal skills with an ability to engage with a wide range of internal and external stakeholders.
· To be an experienced user of PubMed and other research literature databases.
· To have good project management skills including budget control.
· To have excellent organisational skills, including the ability to prioritise workload to meet deadlines and coordinate multiple complex projects.
· To be able develop reports and present complex information to range of stakeholders.
· To have strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint, Access) and experience in using databases.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 February 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.


