Lead worker jobs in birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.
Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)
Your responsibilities will include:
• Frontline Support & Safeguarding
• Providing immediate crisis support, signposting, and making referrals to specialist services.
• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.
• Conducting risk assessments to determine the most appropriate support for individuals.
• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.
• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.
• Community Support & Advocacy
• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.
• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.
• Advocating on behalf of individuals to ensure they receive the help they need from local services.
• Working to break isolation and loneliness by offering time, conversation, and emotional support.
• Teamwork & Day-to-Day Responsibilities
• Working alongside the Community Hub Manager to ensure a smooth-running service.
• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.
• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.
• Helping to maintain a safe, welcoming, and supportive environment for all visitors.
We are looking for a compassionate, experienced, and adaptable individual who:
• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.
• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.
• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.
• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.
• Has experience working in a community support setting with vulnerable individuals.
• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.
• Can remain calm and professional in unpredictable situations and respond appropriately.
• Has excellent communication and interpersonal skills, with a non-judgmental approach.
• Can work flexibly and adapt to the changing nature of the role.
Qualifications and Experience (Essential):
• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.
• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.
• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.
• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.
• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.
Why Join Us?
At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.
If you have the experience, passion, and resilience for this role, we’d love to hear from you!
Please only apply for the role if you have proven experience within a community support setting, either with mental health, homelessness or domestic Abuse. This role requires candidates to have a proven track record of risk assessment and Safeguarding at designated lead level.
At The Guardians Grow Charity, we are a gateway to support, a safe space, and a listening ear for those facing crisis.
The client requests no contact from agencies or media sales.
Are you ready to walk alongside people who’ve experienced homelessness and rough sleeping, helping them take the driver’s seat in building a brighter, more connected future?
We’re looking for a Settle and Thrive Project Worker — someone bold, compassionate, and full of hope — to join Grapevine’s Strengthening People team. You’ll be working directly with people who’ve faced trauma, addiction, or isolation, helping them rediscover their strengths, connect with others, and shape meaningful lives.
What You’ll Be Doing:
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Supporting individuals to move beyond crisis, build confidence, and lead their own journeys of change
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Co-creating personalised plans and informal support networks.
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Designing and running creative, engaging activities that foster relationships and unlock potential.
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Acting as a trusted ally — a coach, a listener, a role model — while always empowering others to act for themselves.
What You Bring:
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A gift for building trust with people who may be wary or have been let down.
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Experience supporting people with complex lives or who’ve been marginalised.
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Real understanding of poverty, disadvantage, and what it takes to recover and grow.
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Creativity, flexibility, and a people-first mindset.
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Confidence to share your story, listen deeply, and connect human-to-human.
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You Are:
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Hopeful, curious, and driven by the belief that everyone has something to offer.
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Resilient and realistic — not fazed by slow progress or messy paths.
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Brave and willing to ask for help, for yourself and others.
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A great communicator who can inspire action and bring people together.
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Someone who thrives in collaboration and values learning every step of the way.
Working for us
We offer a friendly workplace with a strong culture of helping people uncover their potential. We’re committed to diversity and inclusion in our team and across our work, treating every person we meet as an individual with unique passions and skills.
In addition to our ethos, our employee benefits include:
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Flexible working
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Employee Assistance Programme
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25 days annual leave plus bank holidays (for full-time roles, pro rata for part-time)
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We offer an 8% non-contributory pension from Nest, which means Grapevine contributes the full amount and staff do not need to contribute (unless they want to add more).
Strengthening people, sparking community and shifting power in Coventry and beyond





The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Do you want to make a difference to the lives of students and equip them to put their faith into action?
SCM is looking for a recent graduate to spend a year working with us to help us to continue to build on the work of our successful Faith in Action project.
Run in partnership with Project Bonhoeffer, a small charitable trust, the project began in 2012 with a vision that Christian students in Britain would have a greater awareness and understanding of Bonhoeffer’s radical approach to faith and discipleship, and its implications for Christian living in the modern world.
The project has helped to run over a dozen campaigns from Food Poverty to Peace, and had an immeasurable impact on thousands of students through blogs, resources, and relationships. All of this is bringing to light many ‘Bonhoeffers’ of today negotiating the implications on Christian living in the world.
In 2021 we developed the Faith in Action project as a graduate scheme by employing two graduates to work on the project; one to lead on theology bringing a depth of learning and theological refection, and the other to be a campaigns lead, taking us always back out into the world to make a difference.
The project has been very successful, and now we are looking to grow it for further. We are looking for a passionate graduate to join the project for the 2025-26 academic year.
In this role, you will be a theologian to make other theologians, and will provide the framework for students to be able to reflect theologically on their life and modern Christian Living. You will be responsible for growing the breadth of SCM’s Faith in Action resources, and discovering new ways of connecting with the current membership via the trends of social media or engaging in face-to-face reflections. An activist to make other activists, you will coordinate social action for SCM, engaging the membership in social justice projects that maximise our impact in society and the world.
You will work to build relationships between SCM communities and members to equip students with the skills they need to become faith-filled agents of social and political change and lead them in theological reflection to discern their involvement in local and national campaigns. You will also work to develop relationships with other Christian social justice and campaigning organisations to create opportunities for students to put their faith into action. In all of this, you will be supported by our small but perfectly-formed team, who will share your values and fully understand your aims in this project.
The role will require some travel within Britain, as well as semi-regular visits to the office in Birmingham, which may also include an overnight stay. All reasonable expenses for travel and accommodation will be reimbursed. Some evening and weekend work may be required for which time off in lieu will be given.
We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.
Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.
Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506
The client requests no contact from agencies or media sales.
This is a brand new role with Action Duchenne, leading our Support team.
Applications close at 9am on Monday 7th July 2025, with interviews likely to take place on 18th July and in the week commencing 21st July 2025. To apply, please click 'Apply', where you will be redirected to our application form.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.
Main Purpose of the Role:
To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics.
Specific Tasks:
The focus areas and key deliverables of this role are as follows:
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Develop a clear process for identifying case loads and capacity for the Support Team.
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Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.
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Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.
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Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.
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Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey.
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To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.
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Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.
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To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.
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Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.
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To maintain the contact database, keeping it up to date and accurate.
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Coordinate cover for the Support Team when there is sickness or leave.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Person Specification Criteria (essential, except those noted specifically as desirable)
Education and Qualifications
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Experience leading a team (either through line management or mentoring)
Knowledge and Experience
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A proven track record of providing support to those in need in a professional setting.
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Experience of safeguarding reporting.
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Experience of reporting on services and development of monitoring dashboards.
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Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.
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Knowledge of networks and signposting for those living with a life-limiting condition.
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An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.
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Experience working in the health sector or at a patient-led charity. [Desirable]
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Experience of a CRM system. [Desirable]
Skills and Aptitude
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Passionate about improving the lives of young people, adults and their families living with Duchenne.
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Ability to communicate effectively, both in writing and verbally.
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Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.
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Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.
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Interest in networking and continued learning about new areas of support for those living with Duchenne.
The client requests no contact from agencies or media sales.
Location: Home based
Contract: Fixed term until 31 March 2026 – Full time 35hrs per week
Salary: £27,250 gross per annum
Closing Date: 21 July 2025
Assessment Day: 5 August 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.
Responsibilities
- Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
- Developing new growth and recruitment tools and ideas
- Promoting flexible volunteering and the volunteer strategy
- Assisting with running our social media accounts
- Working with and empowering our volunteers to develop plans for growth
- Planning and setting up Juniors Sections in new and existing locations/units
- Delivering assemblies in schools
- Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
- Supporting the delivery of funded outreach projects
Requirements
- Previous experience of working with volunteers
- Experience delivering on multiple project plans simultaneously
- Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
- Experience delivering workshops and/or training
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
For further information, please download the attached Recruitment Pack.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Growth and Development vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Do you have a passion for working with young children?
Are you passionate and experienced at delivering exciting and innovative early years sessions?
Are you interested in supporting children and their parents in their child's early stages of development?
Do you possess strong communication skills? Then we have the perfect opportunity for you in our Early Years Team at Sandwell Family Hubs
As an Early years team member you will deliver sessions within the hubs and local area (Sandwell), complete speech & language screenings (Wellcomm) and focussed small group sessions. The role will also include supporting volunteers delivering stay & plays and taking the lead for stay & play sessions. This role will be hub and community based ensuring that our support reaches children and their families in the place where they are most comfortable.
This role is based in Sandwell and requires the flexibility to work across Sandwell. As part of the role you will be needed to support sessions on an evening and weekend as and when required.
We are looking to appoint an experienced Practitioner to join our Early years team. To find out more about the role please read the attached additional information and don't forget to explore in your application how you can meet/have experience as the post requires.)
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31.03.2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.03.2026.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Drive a climate action movement influencing institutional investors
- Support interconnected organisations to create powerful change
- Remote in Europe - United Kingdom, France, Brussels, or Germany preferred
The Sunrise Project
The Sunrise Project is a global network of independent organisations, that has adopted a unique model of combined strategic grant-making and campaigning, with a common mission to scale social movements to drive the energy transition beyond fossil fuels.
The Sunrise Organising Labs (SOL) is Sunrise's movement-building engine, powering all global programs to scale power in service of our goals while also nurturing long-term ecosystem development. SOL equips our teams and partners to map power, recruit influential constituencies, and build organising capability. SOL also informs and strengthens partnerships and grantmaking: analysing ecosystem capacity and designing targeted interventions to strengthen it. By investing in recruitment, leadership, collaboration, and learning, SOL ensures our movement is equipped, connected, and resourced to win systemic reforms.
Benefits & Culture
Sunrise has a dynamic and nimble organizational culture that supports its people to thrive, believing that diversity of experiences and perspectives builds stronger strategies, teams, and movements. The following benefits are in place to help achieve that;
- Generous package in line with experience and with international expectations
- Liberal annual, parental, birthday, solidarity, and cultural leave
- Commitment to professional development planning
- Coaching, performance reviews & management feedback
- Intermittent travel with advance notice may be required
Indicative salary ranges: £79,230 - £82,277 (UK); €92,376 - €97,850 (France); €120,000 - €124,062 (Germany)
The Role
This role serves as the strategic lead of the European ecosystem, including the UK, overseeing strategies to ensure this powerful movement is growing, is supported, and is being nurtured across communities, countries, leveraging and building power with key actors.
This role understands the nuance of targeted campaigns, how to win them, the context of the big picture, and then designs strategies to intersect the short and long term to build actionable plans for maximum impact.
Working collaboratively across Europe and globally, you will lead the development and implementation of Europe's movement strategy – understanding our campaigns, leading power mapping, understanding constituency and context needs, running experiments, and distributing grants. You will create and recruit new partnerships and groups from new and diverse constituencies, growing their skills and capacities.
Skills Required
You don’t need experience in fossil finance or climate – you can be a leader in your own field of environmental or social justice, such as trade unions, faith or youth groups, community organisations, worker bodies, etc. You’re a strategic, experienced, and collaborative campaign leader and relational organiser, with a passion for winning campaigns and growing regional movements. You have a nuanced understanding of how systemic change happens and can take a long-term view of power and power building in order to deliver short term wins. Your career includes creative corporate and political regional and local campaigns, including winning or iterating on campaigns through diverse stakeholder strategies.
You enjoy working across the political spectrum, or different theories of change, and understand what it takes to build trust, nurture creativity and unleash the potential of individuals and groups. You are adaptive, flexible, and respectful and highly self-driven. You definitely have the following:
- Demonstrated experience building a movement or organisation which has influenced systemic change
- Leadership experience in a similar role and an understanding of the European political landscape
- Project management, training, facilitation, and coaching expertise
- Demonstrated experience in organising and developing leaders in constituency-based organisations
- Strong and evidenced relationships with European power building organisations and other influential groups
- Your own working rights for your European location
If you meet all or some of the requirements, or are unsure, please submit an expression of interest as The Sunrise Project values diversity and recognizes lived experience. Your expression of interest should include a cover letter, responding to the skills required above, and a resume. Please quote #1352163. Alternatively, contact Lois Freeke from NGO Recruitment in Melbourne, Australia to request a full information pack at: +61 (0) 3 8080 8978.
£25,630 - £30,490 per annum, depending on experience
35 hours per week
Based at HMP Birmingham
Job Ref: 1562
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes in order to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.
Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
To download an application pack, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: 27 July 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 July 2025
Interview Date: 23 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
CV's not accepted. Please apply at via our HR portal
JOB PURPOSE:
- To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood
- To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches
- To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches
- To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements
DUTIES AND RESPONSIBILITIES:
- To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community
- To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs.
- To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems
- To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches
- To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group.
- To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities
- To represent the Springfield Project at external stakeholder events
- To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities
- To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing
- To coordinate Community Events ensuring the involvement of the community in the design of events
- To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community
- To develop and test new activities co-created with the community in response to community need
- To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers
· To support visitors from partner agencies to operate in the space by agreement
- To manage incidents, accidents and complaints in line with Springfield Project policy
- To liaise with the Volunteer Coordinator around recruitment and induction of volunteers
To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager
The client requests no contact from agencies or media sales.
Operations Manager for VAS & ICRT (Mental Health)
Location: Birmingham, B1 2RA (with hybrid working)
Salary: £50,087 (full time equivalent), £40,070 pro rata for 30 hours per week
Hours: 30 hours per week
Contract: Permanent
Operations Manager for Vulnerable Adults Service (VAS) & Intensive Community Rehabilitation Team (ICRT) Services – Mental Health
This is a great opportunity to use your expertise and knowledge and join a passionate team dedicated to ensuring the best services are provided for people experience poor mental health.
Our 4 Operations Manager roles oversee the 4 pillars of Birmingham Mind’s work, line managing the service managers for each service and maintaining strategic relationships with key stakeholders. A typical week will see a varied mix of working with colleagues on the Senior Leadership Team, liaising with commissioners, and supporting service managers with developing services and key challenges.
The VAS and ICRT services provide highly targeted and impactful support to people who access them, and we are looking for people with passion, who set high standards, love to see people thrive, and enjoy collaborating to deliver the best services for others. We pride ourselves on our engagement with service users in all areas, and our levels of lived experience in staff across the organisation, so any personal lived experience is a plus.
This role is responsible for the operational management of two services covering 3 contracts:
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Vulnerable Adults Service (VAS): funded by Birmingham City Council and provides vital mental health support to the citizens of Birmingham in their own homes. The two contracts are Supported Housing for those in serious need, and the Lead Worker service for floating support in people’s homes. It is a well-established service, with a strong team delivering highly valued support.
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Intensive Community Rehabilitation Team (ICRT): one of our newest services, it is co-located with clinical staff from Birmingham and Solihull Mental Health Trust (BSMHT). ICRT is an alternative to inpatient rehabilitation, and the team provides highly flexible and adaptive support to service users, resulting in earlier and sustained recovery. The service is currently expanding, so this is an exciting time.
More people than ever need our services, and there is always more demand than we can support, so there are always challenges and limits to resources. This is part of what makes the role exciting, as there is always room to create and evolve how services work to be most effective, and it means you will need to have resilience in your approach and be able to collaborate to solve problems. We think this is a great role and offers a unique opportunity for the right candidate and look forward to hearing from you.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Closing date for applications is Wednesday 16th July 2025
Interviews will be held on Thursday 24th July 2025
Possible second stage interviews on Friday 1st August 2025
This is a key leadership role within the CSA Centre, central to our ambition to raise awareness of the true scale and nature of sexual abuse and to drive evidence-informed improvements in policy and practice.
About the role:
The CSA Centre aims to reduce the impact of child sexual abuse through improved prevention and better response, and effective internal and external communication is absolutely central to that mission.
Leading our Communications Team, you will play a key role in developing and delivering the CSA Centre's communication plans over the immediate and longer term, helping us to ensure that our evidence, learning and resources have the widest possible reach into policy and practice at both local and national level.
As a member of the CSA Centre's Senior Management Team, you will work closely with the CSA Centre's multi-agency, multi-disciplinary team, enabling you to draw on expertise from a wide range of different professional backgrounds. You will lead our engagement with communications colleagues from across Government departments and key stakeholder groups.
We are looking for a highly motivated leader with strong skills and significant experience in communication roles, and the ability to manage an extensive and varied workload to deliver multiple objectives. Communication activity at the CSA Centre is extremely diverse; in any given week you might find yourself developing a new strategic approach to disseminating CSA Centre resources throughout practice, leading a briefing session on new research findings for prominent national media outlets, advising senior Government leads on plans for a new awareness raising campaign, working with expert stakeholders to develop national media guidelines for the reporting of child sexual abuse… No two days are the same!
As Assistant Director, Communications, you will play a role tackling child sexual abuse alongside the work of our colleagues across practice, research, policy and training. This is important work - the CSA Centre conservatively estimates that one in ten children will experience some form of child sexual abuse before age of 16, and our ambitious programme seeks to improve the knowledge, skills and confidence of professionals (social workers, teachers, social workers, nurses etc.) in identifying and responding to child sexual abuse. We have already made great progress, but there is much more to be done – and we need your leadership to help us do it!
CSA Centre roles are currently funded until 31 March 2026, in line with our current grant funding arrangements. This will be reviewed in late 2025, as future funding for the CSA Centre from 2026/27 onwards is confirmed.
About us
We are the Centre of expertise on child sexual abuse (CSA Centre). Our aim is to reduce the impact of child sexual abuse through improved prevention and better response. To tackle child sexual abuse we must better understand its causes, scope, scale and impact.
Established since 2017, we are a multi-disciplinary team that is funded by the Home Office, hosted by Barnardo's and we work closely with key partners from academic institutions, local authorities, health, education, police and the voluntary sector. We're proudly independent and our team will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to child sexual abuse.
We bring about change by:
- Collating and analysing existing research, policy, practice and the real experiences of those affected, and filling the gaps we identify with new research, insights and analysis;
- Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue.
This role is home based with regular travel required, usually to London.
Salary:
The CSA Centre acknowledges that tackling child sexual abuse can feel challenging but is incredibly rewarding and positive when actively making change. Our open working environment ensures that there is support for all employees, across the team and with access to a therapist, if needed. Please do get in touch if you would like to discuss any aspect of this further.
The salary for this role will range from £65,256 - £69,917 (Full Time Equivalent). Other salaries are shown so that applicants are aware of the progression salaries.
We believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
The CSA Centre is committed to having a diverse and inclusive workforce. We actively encourage applications from disabled candidates and candidates from Black, Asian and minority ethnic backgrounds, as they are currently under-represented at the CSA Centre.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Crisis Intervention Worker - Talking Spaces Service (Mental Health)
Location: Working at multiple sites across Birmingham - Beechcroft Centre, Erdington, Grounded, Selly Oak and Grounded St Paul’s, Jewellery Quarter
Salary: £25,231 (full time equivalent) £20,185 pro rata for 30 hours and £12,111 pro rata for 18 hours per week
Hours: 30 and 18 hours per week available – various shift patterns between 1pm-11.00pm, over 5 days, including weekends
DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?
Our client is recruiting for the following exciting and rewarding position:
About the role:
The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress. The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience.
Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity.
About you:
They are looking for a candidate with the following skills and experience:
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Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity.
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Knowledge and understanding of the social determinants that can lead to poor mental health.
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A good working knowledge and understanding of current safeguarding legislation.
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Extensive knowledge of the local community within which you are working.
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Excellent communication and team working skills and the ability to effectively utilise the technology available.
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Good knowledge of both Microsoft Word and Outlook.
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The ability to work flexibly including evenings and weekend shift patterns.
The Talking Space Service operates from 5pm to 11pm seven days a week throughout the year. Employees will work on a rota basis in their Erdington location.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People.
They welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 6th July 2025
Interviews to take place on Monday 14th and Tuesday 15th July 2025
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities of the role comprise:
Campaign planning
- Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
- Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
- Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
- Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
- Ensure campaign plans are fully scoped and uploaded to the online project management system.
- Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.
Press Office function
- Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
- Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
- Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
- Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
- Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
- Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
- Provide line management and development support to two Communication Officers.
About You
Essential competencies of the Campaigns and Media Manager:
- A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
- Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
- An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
- Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
- An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
- Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
- Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
- Be proficient in drafting statements and media responses at speed and in line with key messages.
- Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
- Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
- Be experienced in line management and fostering the NYA culture of personal growth
- Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
- An understanding of data protection and safeguarding young people.
- A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
- Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
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