Learning and development administrator jobs in bristol, bristol city
- Are you energised by hitting targets and building lasting partnerships?
- Do you love turning ideas into income and conversations into opportunities?
- Are you ready to make a meaningful difference through business development in the education and charity sectors?
Then this could be the role for you.
We are looking for a Business Development Officer to help drive the growth of Learning on Screen—the UK’s leading charity for moving image in post 16 education. This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. You will play a key role in helping us diversify income by generating revenue through B2B sales, partnerships, and sponsorships.
What you will be doing
- Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
- Researching, identifying, and converting new leads across the education sector
- Supporting the development of sponsorship and partnership opportunities with external funders and collaborators
- Building and maintaining strong stakeholder relationships to maximise value and engagement
- Creating compelling proposals and marketing materials to support income-generating initiatives
What we are looking for
- Experience in B2B sales, partnership development, or fundraising (ideally in the non-profit or education sectors)
- A confident communicator with excellent writing and presentation skills
- Someone who is proactive, target-driven, and able to manage multiple priorities
- A collaborative mindset and the ability to engage with a wide range of stakeholders
- Strong data awareness, able to monitor performance and spot opportunities
This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.
Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.
You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.
In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.
To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
- Are you ready to kickstart your marketing career in a role where every task helps make education more accessible?
- Do you enjoy bringing ideas to life through creative content and campaigns?
- Are you looking for a varied, supportive role in a friendly, remote-first team?
Then this could be the role for you.
Learning on Screen is looking for a proactive and enthusiastic Marketing Assistant to join our team. This entry-level role is ideal for someone looking to build hands-on experience across digital marketing, events, and communications, while supporting the promotion of our products, services, and partnerships. You will work closely with our Head of Marketing & Sales and Business Development Officer to help drive awareness, engagement and income generation—through campaigns, content, events, and CRM activity.
What you will be doing
- Supporting the delivery of marketing campaigns that promote our services and drive revenue
- Helping manage content across platforms, from LinkedIn posts to website updates
- Assisting with the planning and delivery of online events and webinars
- Updating our CRM, supporting lead generation, and preparing basic performance reports
- Coordinating marketing materials and tracking assets and deadlines
- Contributing to market research and keeping up with developments in the education sector
What we are looking for
- A qualification or relevant experience in marketing, communications, or a related field
- Great organisation and time management skills
- Excellent written communication and attention to detail
- A team player who’s eager to learn, take initiative, and grow
- Some experience with content, digital platforms, or event coordination (even through volunteering, coursework or internships)
You will be part of a small, supportive team working to make a big impact. If you are looking for a role where you can learn by doing and grow your skills in a creative, flexible environment—we would love to hear from you.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
- Do you love helping people feel connected, valued, and part of something bigger?
- Are you passionate about building communities that last—not just lists of members?
- Do you want to play a key role in strengthening a growing organisation through membership and engagement?
Then this could be the role for you
We are looking for a Membership and Communities Officer to join Learning on Screen, the UK’s leading charity for moving image in post 16 education. In this role, you will be the first point of contact for our members, ensuring they feel supported, engaged, and excited to stay part of our growing community.
You will play a vital role in improving member experience, increasing retention, and fostering a sense of belonging—whether that is through customer service, community management, or helping deliver exclusive member events and content.
What you will be doing
- Managing day-to-day member queries and ensuring a friendly, responsive experience
- Supporting new members with onboarding and helping them access all available benefits
- Driving renewals, retention, and member growth through meaningful engagement strategies
- Building and moderating an inclusive online member community
- Helping deliver member-exclusive content, newsletters, events, and campaigns
- Working with colleagues across marketing, sales and content to improve the member journey
- Keeping CRM records up to date and using data to guide your decisions
What we are looking for
- Experience in a membership, customer support, or community engagement role
- Excellent interpersonal and communication skills
- Confidence working with CRMs and data to track performance and inform improvements
- An organised and adaptable approach—you know how to manage multiple priorities
- A genuine interest in people, community building, and creating value for others
This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
- Managing day-to-day member queries and ensuring a friendly, responsive experience
- Supporting new members with onboarding and helping them access all available benefits
- Driving renewals, retention, and member growth through meaningful engagement strategies
- Building and moderating an inclusive online member community
- Helping deliver member-exclusive content, newsletters, events, and campaigns
- Working with colleagues across marketing, sales and content to improve the member journey
- Keeping CRM records up to date and using data to guide your decisions
What we are looking for
- Experience in a membership, customer support, or community engagement role
- Excellent interpersonal and communication skills
- Confidence working with CRMs and data to track performance and inform improvements
- An organised and adaptable approach—you know how to manage multiple priorities
- A genuine interest in people, community building, and creating value for others
This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
- Do you take pride in making sure everything runs like clockwork behind the scenes?
- Are you someone who spots risks before they become problems—and solves them with ease?
- Do you want to use your skills to support a remote-first charity with a powerful educational mission?
Then this could be the role for you.
Learning on Screen is looking for a dependable and skilled Head of Finance & Operations to take ownership of the systems and processes that keep our remote-first charity working effectively.
You will oversee our outsourced providers in finance, HR, and IT, ensure compliance with legal and regulatory standards, and support the CEO with governance and day-to-day operations. This role is ideal for someone who enjoys variety, problem-solving, and being the go-to person for getting things done.
What you will be doing
- Overseeing financial processes including budgeting, reporting, payroll, and audit coordination
- Managing contracts, procurement, and relationships with outsourced providers
- Ensuring compliance with charity, company, and employment law
- Acting as Company Secretary and support governance processes
- Coordinating people operations such as onboarding, benefits, staff surveys and away days
- Maintaining business continuity plans and IT risk management
- Keeping our internal systems efficient, secure, and fit for purpose
What we are looking for
- Solid experience in business operations, ideally in a charity or small organisation
- Confidence working across financial planning, risk management, and compliance
- Strong organisational and problem-solving skills
- Excellent communication and interpersonal abilities
- A calm, solutions-focused approach and a can-do attitude
This is a brilliant opportunity to make a tangible difference by ensuring our people and processes are well-supported—so we can focus on transforming education through the power of the moving image.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
“Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that carers receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.
In the role of Carer Information Coordinator, you'll be instrumental in scoping and developing our creation of information resources, working closely with our skilled staff team to ensure that the information is accurate, relevant and well presented.
Through the work of this role, we will reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected. Carers will be better able to find information digitally at a time that works for them.
This role works within our Information and Advice Team and provides line management to two experienced welfare benefits advisors.
This hybrid role combines remote work with occasional travel to in-person meetings and activities across West Sussex, which may include some weekend engagements.
Interview Dates: 17th & 18th July 2025
Job Role
Key Responsibilities
- Content Creation and Management: Develop and manage e-learning content and information resources for carers and staff.
- Collaboration: Work with external partners, carer service teams, comms and HR to collate information to develop to manage a range of information resources and e-learning content for staff and carers.
- Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
- Digital Presentation: Ensure information is presented in a range of accessible digital formats and is disseminated to a range of stakeholders through a range of on and offline media, including an e-learning platform.
- Awareness Raising: Raise awareness of Carers Support West Sussex and the services offered to carers
- Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information
- Line Management: Provide day-to-day operational management of two Benefit Advisors, ensuring that KPIs are met, and carers receive a high-quality service in line with latest administrative and legislative guidance.
Employee Benefits
- Training and Development: Opportunities for professional development and training.
- Flexible Working: Flexible working hours and remote working options.
- Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Healthcare and Employee Assistance Programme with perks and discounts.
- Enhanced Maternity/ Paternity/ Adoption Pay.
- Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in a Candidate
- We are focused, putting carers at the heart of everything we do.
- We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
- We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
- We are committed to behaviours that support
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.
Here’s what you need to know:
- You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people.
The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail. - But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band.
- Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
- We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
- Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.
If this sounds like something you want to be a part of, please check out the full job details and apply via our website.
#analytics #data engineer #data4good #analysis
We enable organisations working for social and environmental benefit to get better with data.

The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for a Parliamentary Officer who will develop and coordinate effective links between the Poverty Truth Network and parliamentarians, promoting a relationally-based approach to policy development and legislation.
You will be a highly motivated person with a proven track record of developing and delivering strategies to influence policy and political stakeholders to achieve change, ideally within a parliamentary or government setting.
Key Tasks
- To develop, with appropriate input from the Director and Partnership Manager, the Network’s approach to engaging with parliamentarians (Politics Alongside) in line with its values and practices
- To ensure that Poverty Truth Commissioners are at the heart of the Network’s parliamentary engagement
- To develop and, where appropriate, establish links with UK and devolved Parliaments and governments to promote the work of the Network
- To coordinate and help to deliver parliamentary events on behalf of the Network, including mapping topics and attendees, working with other partners as appropriate
- To support the development of effective links with Combined Authorities and other devolved administrations
- To work closely with members of the Amplify Team to promote its groups proposals for change
- To support parliamentary engagement, including through written briefings, for the Network’s other national programmes, including Economics for All
- To work with the Communications and Learning & Evaluation Officers to promote and identify best practice to governments and parliaments
- To undertake other appropriate duties as requested by the Partnership Manager
This role involves working from home with some travel.
To apply for this role, please submit your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 900 words. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 27th June. Interviews will be held online 14th/ 15th July.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as a Senior Administrator
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Reporting
You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager.
Responsibilities
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Project administration
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Creating meeting templates, slide decks and documents
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Attend meetings to take meeting minutes
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Proof-reading project documents and artefacts
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Assisting the project manager with task management using the Jira tool and preparing meeting agendas
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Icebreaker One secretariat administration for Steering and Advisory Groups
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Preparation:
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Oversee diary management, meeting planning and scheduling
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Creating Zoom meetings
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Logistics, and room bookings for in person meetings/events
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managing and updating attendee tracking lists
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Prepare, collate and distribute meeting materials well in advance to attendees
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Creating voting forms for items needing endorsement
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Ensuring co-chairs are supported in meeting logistics
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Execution
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Host / managing Zoom/Teams for online meetings
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Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading)
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summarising outputs
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Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached
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Post-AG wash up
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Writing, disseminating, and publishing Advisory and Steering Group minutes
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Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports
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Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.
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Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed
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Public webinar and in person events administration
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Coordinating panellists, preparing agenda and slide deck templates
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Managing Eventbrite & calendar invitations, Zoom administration
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Assisting with the coordination of onsite logistics
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Participating in weekly Show & Tell meetings
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Additional ad hoc administrative tasks as appropriate
Results
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Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups
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Ensuring project managers and meeting participants have all the required information to carry out meetings and activities
Knowledge, Skills, Experience
Demonstrable experience of:
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Attention to detail and administrative skills
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Ability to understand and take real-time notes in complex meetings
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Working with and in support of a group of team members
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Highly organised and capable of managing time and tasks effectively and independently
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Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open
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The ability to work in a collegiate, collaborative and open environment
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Experience in supporting, coaching and delegating to junior administrators
Desirable
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A working knowledge of the UK’s Net Zero landscape
Our approach
Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector.
Our Icebreaking approach underpins all our work and feeds into continuous iterative development.
Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture).
Our Data Services team deliver market-facing services, including Trust Frameworks
Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback.
All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website.
All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process.
Benefits of being an Icebreaker?
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Flexible working - to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.
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Remote working - we may all be working remotely but it doesn't get in the way of us working closely. Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team.
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Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions
Apply today
Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission
Applications must be received by 0900 GMT 2025-07-03
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this.
The role does require the applicant to be able to work within a UK time zone
Full details are avaialble on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
We are now recruiting for a Lead Coach in Bristol - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with Christ Church Clifton to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Bristol, office-based
Salary: from £26,000
Permanent, Full-time
Application deadline: Tuesday 1st July
Application pack: Have a look at our Lead Coach application pack for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Foundation
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that Spear Trainees are engaged, retained and work-ready by the end of this initial phase of the programme
- Building relationships with Trainees on the programme and managing culture and attitudes in the training room
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
Delivery of Spear Career
- Delivering weekly Spear Career sessions (including running workshops with trainees who are in their year of support), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees
Training the Graduate Coach
- Contributing towards the training and development of the Graduate Coach by modelling excellent coaching and giving regular feedback
Trainee Recruitment
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values of Resurgo and Christ Church Clifton
- Demonstrable experience as a coach, or a background in youth work or teaching, and a keenness to develop these skills further
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- Strong at building relationships, with excellent communication skills
- Good administrative and organisational skills, with the ability to prioritise workload, exercise initiative and work well under pressure
- An awareness of the safeguarding of children and vulnerable adults
You’ll be employed by Christ Church Clifton (or affiliated Spear Trust), who partner closely with Resurgo to deliver the Spear Programme in Bristol.
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a one-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Consultancy work (Afghanistan Programme)
Terms of Reference for a Final Evaluation and Report
ToR
Consultancy work: Final Evaluation and Report
Commencement date
4 July 2025
Duration
c. 8 weeks (subject to change)
Accountable to
CAFOD Afghanistan team – Grace How and Kitty Chevallier
Overview: Conduct a Final Evaluation for a project entitled ‘Provision of humanitarian and livelihood support’, also known as ‘HELA’ (Humanitarian and Economic Livelihoods Assistance’). The 3-year project is funded by Misereor / Katholische Zentralstelle für Entwicklungshilfe (KZE), with co-funding provided by CAFOD. It is implemented by two local partners in Afghanistan, in three provinces, between 1 September 2022 and 31 August 2025.
CAFOD has been supporting local organisations in Afghanistan, including the two implementing partners for this project, since the 1980s to help tackle issues of poverty and injustice and to respond to humanitarian emergencies.
Background and Context
Project Brief: This project is a result of partnership and joint work between CAFOD and the consortium members. The project builds on CAFOD’s existing programming in Afghanistan which strengthens the capacity of at-risk households by diversifying their livelihood options. The project focuses on meeting basic needs as well as promoting inclusive development, with the objective of strengthening resilience, particularly for the most vulnerable. As the project approaches the final few months of implementation, CAFOD is seeking to engage an external consultant to conduct a participatory final evaluation for this project. This will evaluate how effectively the project has been implemented, its major impacts and lessons learned, and recommendations for future similar programming. It is expected that the final evaluation will have a particular focus on the consortium partners’ ways of working: the strength of their collaboration, the efficacy and suitability of monitoring and evaluation approaches, and the benefit of learning events and strategies used through the project.
CAFOD and our partners are working with the same target group throughout the duration of the project, not only providing humanitarian and livelihood support, but also raising awareness amongst participants of families' rights from an Islamic perspective. Over the past two decades, much work has been undertaken to empower Afghan households and enable them to exercise their agency. Partners are taking a variety of approaches to further these aims in the project.
Ultimately, the project aims to support and ensure that the rights of poor and vulnerable people in Bamyan, Kabul, and Kunduz provinces are upheld and they have increased agency in their social and economic development.
Directly, the project has been planned to achieve programme outcomes:
- The basic needs of targeted households are met.
- Targeted participants have improved resilience through diversified livelihoods.
- Targeted community leaders and members (male and female) are equipped and empowered with the knowledge and skills to promote and uphold their rights from an Islamic perspective.
Project Target Group and Location: The project will reach a total of 350 participants in three provinces of Afghanistan (Bamyan, Kunduz and Kabul) with a combination of humanitarian assistance, livelihoods training and other activities.
Project Duration: September 2022 – August 2025 (36 months)
Scope of the Final Evaluation:
The purpose of this final evaluation is to assess the overall performance and objectives of the completed project, in relation to the specified objectives, logical framework, and work plans. The evaluation will examine the extent to which project outcomes have been achieved, the quality and sustainability of results, and the relevance and appropriateness of strategies employed and ways of working. This participatory evaluation will analyse not only what has been achieved, but how it was achieved, how it was measured, and what could have been improved. This will include an examination of accountability measures, and how participants and other stakeholders were engaged throughout the implementation process, including how participants were given the opportunity and encouraged to share feedback and help shape the design of the project. The consultant will make and explain recommendations for consideration in implementing future projects of a similar nature.
The evaluation should include a review of the project’s monitoring data, secondary documents, a workshop with staff, and some direct data collection from key stakeholders including targeted participants taking part in the livelihoods training activities, as well as their relatives and community members. Findings of the evaluation will be used to guide and improve future project design and implementation. They should be written up into a final evaluation report (no more than 30 pages) which will be made available to CAFOD, Misereor and both partners.
As well as assessing progress towards logical framework indicators, the evaluation should focus on capturing, documenting and assessing lessons learned to inform future project design and implementation.
The assessment will be conducted in close coordination with CAFOD’s Afghanistan team, including the Country Programme Representative, Programme Officer, and Programme Support Officer.
Objectives of the Final Evaluation:
- To assess the project and its effectiveness in meeting its three outcomes and supporting targeted Afghan households, through material assistance, livelihoods skill training and associated support, advocacy initiatives, and other activities.
- To evaluate the strength and appropriateness of the projects MEAL systems:
- To what extent did project monitoring and evaluation help track project progress and achievements?
- How effectively was participation and accountability built into project design and implementation, and partners’ ways of working with stakeholders?
- How effectively were learning opportunities used throughout the project (including peer learning and exchange visits, learning workshops, regular progress workshops, etc.)?
- To assess and review consortium functionality, partnership dynamics, and collaboration.
- To capture and assess key lessons learned from the project from various stakeholders including project staff, participants, civil society groups involved in the project, community leaders and other community members.
- To assess the sustainability and impact of project achievements, including:
- Changes in participants’ social and economic agency and participation
- Shifts in community attitudes and behaviours
- Capacity built among local partners and stakeholders.
- To produce a high-quality report, no longer than 30 pages, which will be shared with CAFOD, Misereor and implementing partners.
Deliverables and proposed deadlines:
- Develop a short inception report with proposed methodology, plans and tools for collecting data from stakeholders, for the final evaluation (1st and 2nd week of contract), to be discussed and agreed with CAFOD and partners.
- Gather data from relevant stakeholders (3rd and 4th week of contract)
- Submission of draft report (6th week of contract)
- Review and revision of report based on feedback (6th and 7th week of contract)
- Submission of final report (8th week of contract)
- Presentation of report to CAFOD and partners– date to be confirmed.
Methodology:
- The evaluation should adopt a participatory mixed-methods approach, beginning with a desk review before integrating quantitative and qualitative methods to ensure that data collected is triangulated and can be communicated, explained and contextualised.
- It is expected that the consultant will combine surveys/questionnaires with structured interviews, FGDs and KIIs. Note that to enable the open and unrestricted sharing of opinions and information, the data can be anonymised where relevant and appropriate.
- Evaluation team members are encouraged to use innovative methods to collect and analyse data. The qualitative component will allow for more in-depth data gathering to gain more insightful findings from relevant target groups regarding their experience of the project and its impact.
- Data is expected to be gathered from key project stakeholders, including:
- Targeted participants (in vocational training, first aid training, and Local Leaders Committees).
- The midterm evaluation will be supported by two workshops: an initial developmental workshop in which the data collection methods will be discussed with CAFOD staff and representatives from partners to obtain feedback and input; and a feedback and validation workshop after submission of the draft report, to obtain input on findings and recommendations.
- The consultant(s) are expected to propose the most suitable method of sampling/randomisation and the sample size will be determined in collaboration with CAFOD and partners. Information shall be collected from across specified beneficiaries, partners and stakeholders.
- All data collected during the baseline study will be disaggregated by age, gender, disability, and location.
Ethical Considerations
The below ethical considerations will be adhered to during the midterm evaluation:
- The evaluation will be conducted by an independent and impartial external consultant.
- Quantitative data will be obtained from a randomly selected representative sample.
- Participation in the study will be voluntary, and individuals must be able to curtail their participation in the study at any time.
- The safety of participants and implementing partner staff will be paramount.
- Anonymity, confidentiality and safeguarding of study data (both during data collection and for data storage) will be guaranteed.
- There will be no risks and benefits for individual participants.
- The culture, norms and traditions of study populations will be respected and laws of the country upheld.
- Participation in the evaluation will involve no additional security or safety risks for participants, in light of the current context in Afghanistan.
- The content of the evaluation will be treated confidentially and only shared with CAFOD, partners and Misereor.
Required Competencies:
- A minimum master’s degree in social sciences or relevant field;
- Other training/certifications in thematic areas relevant to the project will be an asset (livelihoods, gender, behavioural change communication etc.);
- Other professional training on Research Methodology, Development Evaluation, and Impact Evaluation from recognised institutes/universities would be an asset;
- A proven track record of an ability to pragmatically apply in-depth knowledge and experiences of issues and practices in the fields of humanitarian, livelihoods and gender in Afghanistan;
- Strong computer and analytical skills with ability to write and review technical documents/ reports, conduct interviews as part of background research.
Demonstrable Skills and Experience:
- Record of publication of social research documents, evaluation reports, survey reports, study reports on livelihoods and rights issues is a strong asset;
- Experience of carrying out mixed-methods studies and evaluations and in producing high quality analytical reports (at least 2 recent reports should be submitted with the RFP);
- Strong background of statistical data analysis skills and strong proficiency with data analysis packages (in Stata or SPSS);
- Member of professional societies/forums (e.g. evaluation society) will be an asset;
- At least 6 years’ experience managing evaluations, baselines and/or assessments for community-based programmes, including since August 2021;
- Experience in delivering high quality assessments, research or evaluations for institutionally funded projects such as FCDO/DFID, EU or USAID;
- Experience working with and/or evaluating the work of national NGOs and CSOs in Afghanistan;
- A gender-balanced team (at all levels) is highly desired;
- Ability to adapt plans and approaches, sometimes at short notice;
- Fluency in English essential; ability to conduct interviews in Dari and Pashto essential.
CAFOD is committed to creating a safe environment for all project participants, especially children, young people and vulnerable adults, and to prevent their physical, sexual or emotional abuse. The consultant will be expected to follow these commitments and sign and adhere to all relevant policies and procedures.
Interested candidates are requested to submit the following by 29 June 2025. Please see CAFOD website to email the documents requested below
- Updated CVs (lead consultant and associates if any)
- Technical proposal with proposed methodology and detailed work plan
- 2 examples of similar assessments, evaluations, research, analytical report writing in English
- Financial proposal: Up to a maximum of USD 14,000. This fee should include all consultancy costs, including data collection costs (travel, accommodation, food etc.) as well as all applicable VAT and Tax.
Submissions will be reviewed and scored according to a) the criteria and considerations listed in this Terms of Reference, b) the suitability of the project plan/method statement and c) value for money.
Management and Reporting Arrangements:
The recruitment and initial briefing to the consultant will be managed by CAFOD, in consultation with the project partners.
Both in-country implementing partners will provide logistical and administrative support and guidance, including supply of relevant documentation, and help with the organisation of meetings and interviews (the financial costs of this will be covered by the consultant). Additionally required costs such as refreshments for FGDs will be paid for by partners. The consultant will be responsible for working with partner staff to arrange interviews and field visits ensuring all relevant stakeholders are available at the place and time agreed; the consultant(s) will provide facilitation of workshops, FGDs, meetings and field visits.
Deliverables will be reviewed, appraised and accepted by members of CAFOD’s Afghanistan staff, in consultation with the relevant partner staff members.
Summary Timeline (subject to change):
19 – 29 June
Circulation of TORs and Invitation to Submit Quotations
29 June
Closing date for applications
2 July – 3 July
Interviews with short-listed consultants
4 July
Final consultant selection and contract signing
5 July – 4 August
Planning, document review and fieldwork
14 August
Submission of draft report to CAFOD
15 - 23 August
Review, feedback and revision of report
31 August
Presentation of report findings and recommendations to CAFOD, partners, and Misereor.
The selection consultant(s) will be expected to fully agree to comply with all relevant CAFOD policies during the contracted period including the Safeguarding Policy and Code of Conduct, and provide references.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for a Communications Officer who will coordinate our internal, Network-wide, and external communications. Ensuring excellent communications across the staff team, and the effective promotion of its work.
You will be a highly motivated communications specialist with a proven track record of internal and external communications. You will have excellent planning and prioritisation skills to ensure timely delivery of tasks, along with prior proven experience managing social media channels that results in an impact of campaigns and engagement.
Key Tasks
- To create content and coordinate internal communications across the Network staff team, ensuring the effective development and implementation of appropriate channels
- To develop and maintain a communications content calendar when and how the Network’s activity will be effectively communicated
- To coordinate communications across the wider Network, including PTCs, Regional Hubs, and partners, including through the production and dissemination of a regular digital newsletter
- To develop, post and oversee content for the Network’s social media channels to promote the effectiveness of the Network’s approach and the impact of PTCs and commissioners
- To establish and maintain appropriate media links to ensure that the reality of poverty, and the impact of commissioners in seeking to alleviate it, is effectively shared
- To support the Network’s parliamentary engagement and its national programmes to ensure that its work is shared impactfully
- To provide an appropriate level of support to PTCs as they develop their social media and engage with the media appropriately
- To undertake other appropriate duties as requested by the Operations Manager
This role involves working from home with some travel.
To apply for this role, please submit your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 900 words. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 27th June. Interviews will be held online 14th/ 15th July.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
This is a permanent full-time role, home based with regular UK wide travel
This is a key role at NFF designing, delivering and reviewing our Training Programs and ensuring continuous improvement for our staff. This role will also develop an external training program for delivery to our partners and clients
Responsibilities
· Design & Implement Staff Training Programs: Develop training modules for staff in areas such as health and safety, safety protocols, customer service, and leadership development.
· Training Delivery: Facilitate engaging, effective, and interactive training sessions for various teams, using a mix of in-person and digital delivery methods.
· Training Needs Analysis: Collaborate with Leadership Teams to identify specific training needs, evaluate employee skill gaps, and create tailored training solutions to address them.
· Performance Measurement: Develop metrics and evaluation tools to measure the effectiveness of training programs, reporting findings to management and adjusting programs as needed.
· Resource Development: Create and update training materials, guides, and documentation to ensure consistency and high quality in content delivery.
· New Starter Journey: Review, design and deliver new starter training programmes to ensure Project Officers have the best possible start at NFF, incorporating culture, leadership and knowledge
· External Training Development: Design and deliver specialist training to our partners and clients, ensuring adherence to industry safety standards and practices
· Continuous Improvement: stay up to date with industry best practice, new technologies and new flood-related practices to be incorporated into training materials
Day-to-Day Activities
· You will line manage an Administrative Co-ordinator who has partial responsibilities for Training delivery and support them with their workstreams and development
- Liaise and develop relationships with stakeholders to identify training needs and develop training processes to support them
- Support Senior Management Team to build income streams and develop new activity, working to support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for training, both internally and externally
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities through training our teams and partners
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via training opportunities
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Executive Assistant
Location: Remote (UK), with approximately monthly travel to Stroud
Contract type: 12 months, with aim to make permanent
Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)
Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)
Closing date: 6 July 2025
Commencement date: Negotiable, preferably week commencing 18 August 2025
How to apply: Submit your CV and a short covering letter via CharityJob
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team.
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Role Purpose
The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication.
We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.
If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!
Main duties
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Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time
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Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team
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Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise
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Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up
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Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics
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Manage the CEO’s social media accounts as directed, posting content and responding to key contacts
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Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc
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Maintain relationships with senior stakeholders, partners and board members with professionalism and tact
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Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion
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Assisting with research of projects, e.g. potential partner research
Essential skills and experience
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A minimum of five years of experience providing high-level administrative support in a busy organisation
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Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly
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Experience of upwardly managing senior leaders with limited time and high responsibility
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Experience managing external communications with senior stakeholders
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Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes
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A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities
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Excellent time management skills: the ability to prioritise and meet deadlines is key
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Strong written and verbal communication skills
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Excellent interpersonal skills and emotional intelligence
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Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance
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Discretion in handling confidential or sensitive information
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Self-reflective, open to feedback and committed to personal growth
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Enthusiasm for Iswe’s mission and dedication to its continued success
Desirable skills and experience
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A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc
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Experience of working within the charity or non-profit sector
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Experience of working in a startup environment
Salary, Benefits and Conditions
We are a supportive and purpose-driven team. We offer:
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Flexible working arrangements
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Generous holiday allowance (35 days plus bank holidays, pro rata)
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Opportunities for professional growth and development
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A supportive, inclusive working culture built on trust and mutual respect
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Opportunities to contribute to globally significant work
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
The client requests no contact from agencies or media sales.