Learning and development administrator jobs

Home Ownership Officer

Salary:£36,961 pa

Hours:  Full Time (35 hours)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.

The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.

Duties will include:

• Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
• Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
• Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
• Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
• Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
• Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
• Delivering excellent customer service, ensuring all queries are handled effectively and professionally.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.

You will also need:

• Be educated to A-Level standard.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

 “This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. Further details on this can be found within the advert on our Careers page.

PCS is looking to appoint a Technology Services Officer to the Technology Services Team.

The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.

You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.

Salary and Location

• Band 3, London Spine points 33-29 or Regional Spine points 37-33
• Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
• PCS Clapham or Regional PCS Office

Successful candidates for the Technology Services Officer will be able to demonstrate:

• Knowledge of customer relationship management systems, specifically Salesforce
• Experience in contributing to a project, using structured project management systems and processes
• The ability to identify technical problems and resolve them efficiently within set timeframes
• Providing technical support for helpdesk queries
• Planning and delivering training

The main duties of the Technology Services Officer role include:

• Assisting in preparing reports on system performance highlighting potential risks or malfunctions
• Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
• Working as part of the Technology Services team on the database and integration, automation and change projects
• Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members

Closing date: at 12 midday on Tuesday 15 July 2025

Interviews will be held by Zoom: Thursday 31 July 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER

Ref: 0425

Grade: Band 3, London/Region

Salary:

London Spine points 33-29

London Starting salary £43,715 p.a. rising to £48,846 p.a.

Regional Spine points 37- 33

Regional Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: London or Region

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.

Responsible to: Technology Services Manager

Responsible for: Staff in Bands 1 and 2 (where appropriate)

Contacts

External:

Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional

Internal:

Service users, staff, senior lay officers, senior full-time officers

Main duties and responsibilities

1. Systems Management General

• Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
• Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
• Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
• Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
• Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
• Work as part of the Technology Services team on the database and integration, automation and change projects
• Assist the Technology Services team in development to deliver high quality digital solutions
• Ensure that the views of users are reflected throughout the development and delivery of digital applications
• Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
• Ensure a high standard of accessibility and usability across our platforms at all times
• Contribute to project-based work, using structured project management systems and processes
• Work with colleagues across PCS to deliver change through the Technology Services teams work
• Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
• Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
• Participate in the review and installation of managed packages on the digital platform
• Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
• Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
• Continuously review the efficiency of PCSs digital platforms
• Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
• Communicate recent additions/changes to staff and members
• Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs

2. Systems Management Digital

• Comply with maintaining database results through the set protocols and standards and controls for data processing
• Monitoring database efficiency through the reporting and analysis tools
• Support line manager with preparations for database expansion by studying plans and requirements
• Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
• Support the continued development and implementation of Salesforce by working with line manager and external contractors
• Support the upgrading of software by assessing transaction processing and database production options
• Maintain database performance by troubleshooting problems using internal or external resources
• Assist in the security of database by developing policies, procedures, and controls with the data protection officer
• Assist in training others in how to input and extract data
• Ensure the requirements of users are established, monitoring user access and security
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
• Deal with reporting fault mechanism within Salesforce

3. Systems Management Networks and Infrastructure

• Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
• Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
• Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
• Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.

4. Training and support

• Train staff members and lay officers in the use of PCSs analytical tools
• Develop good working relationships with colleagues
• Provide ongoing support and advice to staff and other members of the Technology Services team
• Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
• To proactively develop Technology skills through training courses, and using on-line resources

5. People Management (where appropriate)

• Manage work allocation and workflow, future planning and support for team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity issues in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for line manager when required

6. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: TECHNOLOGY SERVICES OFFICER

Ref: 0425

Date: July 2025

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce

EXPERIENCE

• Providing support and advice to colleagues
• Experience of applying usability and accessibility best practice
• Planning and delivering training

TRAINING

(including continuous professional development)

• Evidence of ongoing training and personal development
• Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
• Commitment to undertake job-related training
• Commitment to participation in the appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Customer relationship management systems, specifically Salesforce
• Databases
• Agile Project Management
• Digital application coding or configuration management
• User centred design and current usability testing procedures
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Design and implementation of work processes
• High standard of communication skills
• High level of problem solving, analytical and collaborative skills
• Attention to detail and systematic working
• Ability to work using own initiative
• Excellent project management skills

OTHER

• Commitment to the application of equal opportunities policies and practices at work
• Willing to work outside normal office hours and location
• Attend Annual Delegate Conference as required

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Our vision is for every church in the Portsmouth area to provide a home for 
people who’ve been homeless. We dream of ending homelessness by partnering 
with local churches to grow positive, prayerful support networks around people 
who’ve been homeless, as well as providing a safe, stable place to live.
Right now, in and around Portsmouth, we have 11 houses, with 28 tenants being 
befriended and loved by 8 churches – all set up since 2018. And we’re not 
stopping there, with more churches and areas looking to join us.

When we provide people with a safe home, professional support and the security 
of positive relationships, this helps them find the confidence, motivation and 
hope for change. Then we are able to support them in moving on to their own 
secure accommodation.

The Franchise Lead is key to keeping our growing organisation strong and 
Christian, partnering with churches to show God’s love to tenants no matter 
what they are facing. We want to grow without ever losing the quality of support 
that we offer to our tenants. Are you up for this exciting challenge?

Key aspects of the role include: 
• Overall: our vision is to see each individual and family thrive in our 
homes, and to see more local churches wanting to “house the homeless.”
• Develop and equip the team to ensure tenants thrive in safe, supportive 
environments. We currently have 6 staff.
• Work with local churches so that their friendship & support teams are 
empowered, equipped, and prayerful; promote the charity so that new 
ones want to get involved.
• Ensure current investors feel engaged and valued; and promote the 
charity so that new ones come on board.
• Ensure that the charity has the highest safeguarding, property and quality 
standards, liaising with national and regional Hope into Action teams.

Essential attributes required:
• Proven experience in managing programs and teams with compassion and 
professionalism.
• Exceptional organisational and communication skills to inspire tenants, 
churches, and stakeholders.
• A heart for vulnerable adults and a deep understanding of homelessness 
issues.
• A resourceful, emotionally intelligent, prayerful leader with a strong 
Christian faith.

This post is subject to an occupational requirement that the holder be a Christian 
under Part 1 of Schedule 9 to the Equality Act 2010.
 

KEY DETAILS

DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information. 

Refer to document attached (visible once you click 'Apply'). 

Job title: Operations Manager 

Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.

Salary: £32,400 to £36,000 depending on experience

Contract: 12 months with potential/possibility of extension

Reports to: Church Leadership Team (Ministers and Trustees)

Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)

Closing date and how to apply:

8.30am on Friday 18th July 2025.

FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED. 

Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

ABOUT THE CHURCH

We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.

Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer. 

OUR ETHOS – GUIDING VALUES AND IDEALS

We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.

With this in mind, we want to reflect God’s love and character in our values and actions.

OUR VALUES

• We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
• We build relationships on love, compassion, and mutual respect.
• We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
• We seek to reflect God’s generosity, integrity and honesty in business.
• We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
• We believe leadership is servant-hearted, and all are encouraged to take part.
• We seek to express encouragement, forgiveness, and lasting hope.

OUR WORK AND MISSION

Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.

OPERATIONS MANAGER - ROLE RESPONSIBILITIES

The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.

This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.

A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.

The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.

They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.

Leadership:

• Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
• Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
• Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
• The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.

Building Management:

• Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
• Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
• Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
• Provide the Trustees with regular building management reports.

Compliance and Legal Administration:

Provide effective management, administration, organisation, and compliance with UK laws, for:

• The maintenance of a safe and healthy working environment.
• Safeguarding, equality and inclusion.
• HR matters including safe recruitment, induction, training and employee development.
• GDPR
• Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
• Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
• Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
• Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
• Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
• Keep administrative records. Provide reports for the Trustees.

Administrative Services and Support:

• Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
• Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
• Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
• Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.

Financial Oversight:

• Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
• Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
• Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.

Provide financial oversight, management, and support for:

• Venue ministry finances, pricing and strategy
• Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
• Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
• Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.

PERSON SPECIFICATION

Essential Personal Skills and Characteristics:

• A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
• Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
• Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
• Attention to detail
• Time-management
• Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
• Excellent communication skills and interpersonal skills with a wide range of people.
• Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
• People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
• Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
• Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.

PREFERRED WORK EXPERIENCE

Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.

Preferred leadership experience – preferably in a church or other Christian organisation:

• The ability to contribute to the management decision making process.
• Understanding of the church and charitable sector.
• Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
• Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.

Other preferred areas of experience, skill and understanding:

• Operations and building management.
• Administrative and operational support,
• Human Resources, including employment laws, practices, and administration.
• Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
• General church administration, organisation and communications.
• UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
• Safeguarding administration and understanding of training requirements at a team leadership level.
• Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
• Venue management.
• Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
• Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
• Education: Bachelor’s degree or equivalent experience in the work environment.
• Holds a UK driving licence.

This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.

EQUALITY, DIVERSITY AND INCLUSION

Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.

We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.

As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.

Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:

A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.

They need to:

Be an active member of Westbourne Grove Church.

Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.

Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.

This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.

Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.

Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.

Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.

If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.

TERMS AND CONDITIONS AND HOW TO APPLY

The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.

Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.

In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.

Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.

Your cover letter should include:

1. Why you would like to work at WGC generally and this role specifically;

2. Why you think your skills and experience make you a good candidate for this role;

3. Describe how your Christian faith informs your life and actions

4. When you could start the job if you were to be offered it.

Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Thank you.

About the role:

At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.

This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.

At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.

Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Leadership that inspires confidence, compassion, and accountability.
• A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
• Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
• A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
• Strong partnership skills and the ability to advocate for clients within complex systems.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

�� Join Our Team as a Field Support Engineer – North Region

We’re looking for a Field Support Engineer to deliver vital technical support across our Northern clinics. This is a hands-on, dynamic role where no two days are the same – perfect for someone who thrives on variety and making a real impact.

�� Location: North (Hybrid with expectation to travel 4 days per week with typically one admin day)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £27,565.01 - £30,459.335 dependent on experience

Role Overview:
As our Field Support Engineer, you will be responsible for managing your day to day work and project workload, providing clear visibility of site incidents, priorities and schedules to all stakeholders.

Working as part of the UK IT Support team, you’ll be reporting to the Technology Solutions Manager, the role will involve both technical support and project work across multiple technical areas. Your role will be quite varied, predominantly travelling around the North of England to our clinical and treatment sites providing a high level of onsite IT support, with some flexibility of time in office or working from home when not setting up or supporting sites.

You will be part of and collaborate with the wider Global Information Services team as well as work with in-country IT teams.

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Manage technical support for site commissioning projects and oversee daily and project workloads.
• Provide visibility of site incidents, priorities, and schedules to stakeholders.
• Support onsite incidents and requests across multiple technology areas.
• Develop relationships with stakeholders to improve onsite support processes.
• Proactively identify and resolve issues before service is affected.
• Review and update IT support documentation to enhance the knowledge base.
• Evaluate operational procedures and policies for best practices.
• Manage IT assets.

What we’re looking for:

• Previous experience as a Field Support Engineer or similar.
• Can learn new skills quickly and easily.
• Proven experience working to and achieving targets.  
• Demonstrable problem solving and troubleshooting skills.
• Proven experience of providing end user support, including call logging, support progression and incident resolution.
• Experience in using and maintaining knowledge base.
• Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune.
• Demonstrable working knowledge of supporting Microsoft Windows 10 and MS Office applications.

At the heart of the 2027 programme is a paid, 12-month role within a leading foundation, trust, or social investment organisation. You’ll be employed full-time in a grant-making or related position with one of our dynamic host organisations across the UK. In this role, you’ll contribute directly to improving the communities your host serves while earning a salary of at least £25,000 (or £25,642 if based in London).

Alongside your placement, you’ll take part in an acclaimed development programme designed to build the knowledge, skills, and experience needed for a successful career in the funding sector. Through this, you’ll explore the challenges within grant-making and social investment, develop your leadership potential, and work alongside peers to imagine and create a more equitable and effective funding system. The programme supports you not only to thrive in your new role but also to grow into a future changemaker in the sector.

This unique blend of training, professional experience, and network-building will equip you to take the next step toward a decision-making role in a foundation, trust, or social investment organisation—helping to shape how resources are used to create lasting change in communities.

Why 2027 exists

Launched in 2017, 2027 was born out of a desire to shift power in the grant-making sector. It aims to bridge the gap between funders and the communities they serve—particularly by addressing the lack of people with lived experience of working-class communities in decision-making roles. 2027 helps change who is involved in making funding decisions and how those decisions are made.

The Job

In your placement, you could be:

• Managing parts of a grant portfolio
• Building relationships with community partners
• Making funding recommendations
• Preparing reports and updates for trustees
• Engaging with the funder’s broader organisation to inspire interest in community work
• Ensuring legal and compliance obligations are met
• Representing your host externally and bringing in outside learning

Each role will vary slightly depending on your host organisation. We’ll work with you to ensure a placement that aligns with your goals and development.

Who You’ll Work For
You’ll be matched with a respected host organisation—one of the UK’s leading foundations, trusts, or social investment organisations—based on your location preferences and interests. Previous hosts have included:

• BBC Children in Need
• National Lottery Community Fund
• Joseph Rowntree Foundation
• Sport England
• Better Society Capital
• City Bridge Trust
• NHS Charities Together

The Development Programme
As part of your role, you’ll participate in a comprehensive professional development programme led by sector experts. It includes:

• Residentials: Two in-person events for deep learning and peer connection.
• Masterclasses: Online, expert-led sessions exploring key sector topics.
• Peer Support Sessions: Monthly confidential spaces to reflect and share learning.
• Mentoring: Each Associate is paired with an experienced sector mentor.
• Self-Directed Learning: Curated content for reflection and growth between sessions.
• Peer Coaching: Training and monthly sessions to build coaching skills and mutual support.
• 360 Review + 1:1 Coaching: Holistic feedback and personalised coaching to support your development.
• 2027 Connect: A mix of events to connect with the wider 2027 community, including alumni, hosts, and mentors.

Career Progression
By the end of the programme, you’ll have built the experience, confidence, and insight to take on more senior or decision-making roles in the funding sector—playing a meaningful part in shaping how money is invested for social good.

Job description

• Job Title: 2027 Associate
• Salary: Minimum of £25,000 (£25,642 if based in London)
• Employer: One of our host foundations, trusts, or social investment organisations
• Location: Opportunities across England and Scotland (you’ll share your preferences)
• Hours: Typically 9am–5pm, with some flexibility
• Contract: 12-month fixed term, starting October 2025

*Foundations and trusts are grant-making charities that fund individuals, groups or organisations to run projects that benefit communities. Social investment organisations provide repayable finance to charities and enterprises working to create long-term social change.

The post-holder will be responsible for providing support and advocacy to LGBTQ+ refugees and people seeking asylum, ensuring they have access to essential services, resources, and community networks to enhance their wellbeing and integration.

This post is proudly funded by The National Lottery Community Fund.

We seek someone with experience working with diverse communities. Knowledge/understanding of some of the common experiences and needs of LGBTQ+ people, and people living with HIV.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience, and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

We are seeking a faith filled, people focussed senior leader offering operational management which includes oversight of our Support Services Hub and staff team and developing commercial enterprise, to contribute to our financial resilience and resource mission.

The Operations Manager will work closely with the Team Rector in developing and implementing the strategy, systems and capacity to enable the parish and its churches and worshipping communities to be effective in fulfilling the parish vision and priorities.   

The purpose of the role is to provide strategic oversight and efficient management of the operational, administrative, financial, HR, safeguarding and property functions of the parish.  The role includes day to day management of the Support Services Hub and staff team who are at the forefront of support for operations and enterprise.  

In terms of enterprise, your role will be to develop and implement an entrepreneurial approach to income generation and financial sustainability.  This might focus on our use of buildings, the development of other innovative commercial enterprise and developing and implementing other fundraising strategies (including grant applications).  We already hire out many of our buildings, yet we recognise that our buildings and grounds, could be used more innovatively and are seeking somebody who will bring innovation to our thinking and enable our assets to be stewarded more effectively. We are committed to working with the Operations Manager in support of these strategies. 

In all elements of the role, you will be expected to provide operational excellence in line with best practices and agreed protocols, promote a positive work culture that encourages growth and development.

We are excited by the potential of this key appointment within COHL, the scope of the work and the opportunities we believe it will unlock.  This is a developing role, that will be shaped by the postholder working with the Team Rector and others, and as such may be subject to change as new initiatives emerge and develop over time.

We believe in a generous God, from whom all things come, and He invites us to steward these gifts well.  If this is your conviction and you have the experience and skills, we’d love to hear from you. 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for two new Advocates to join our team in Lincoln on a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Lincoln to support parents whose children are subject to s47 Care proceedings and other meetings accordingly. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full-time role for 35 hours per week. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

 

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

 VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking on the link to our webpage. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight, Sunday 6 July 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

The Hg Foundation is recruiting a new Programme Officer to support our vision for the tech workforce of the future to harness the talents of all, regardless of their background. We help underrepresented groups to access high quality jobs in tech by supporting education and employment-based programmes across the UK, Europe and North America. Since 2020, we've committed $40m across 40+ partnerships, supporting over 70,000 young people and adults. This newly created role offers an excellent opportunity to begin or advance your career in the non-profit and social mobility sector.
 
As Programme Officer, you'll play a vital role in our ambitious growth plans for the centrally managed mA*ths Online Programmes, supporting their delivery across four leading universities. The remaining time will be split between assisting with our STEM Education partnerships and other strategic initiatives, including scoping and research, the set up and management of new partnerships, communications and collaboration across our network.
 
We're looking for someone with 1-2 years of workplace experience who brings a positive attitude, strong organisational and administrative skills and the ability to pursue tasks logically and independently. You'll need an analytical mindset, excellent written communication, plus a genuine commitment to creating fairer chances in tech.
 
No previous non-profit experience is required, as the role is an opportunity to learn about the foundation sector - but the role could suit someone who has supported outreach, widening participation, charity or volunteering initiatives, or has an interest in supporting underrepresented groups to succeed in education and employment.
 
Further information about the role including salary and benefits can be found in the application pack. The deadline for applications is midday on Monday 14 July 2025.

Do you have experience in advisory, information, advocacy or guidance role supporting local communities? We want to hear from you! 

We have an exciting opportunity for a part-time Casework Services Coordinator to be part of our North East Team ensuring that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way which provides a person-centred solution, based on immediate presenting needs and circumstances.

This is an exciting time to join our established team at a time when the RBL are focusing on making the beneficiaries journey the best it possibly can be.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Casework Services Coordinator you will provide excellent customer service at every opportunity ensuring our team are supported with administrative tasks to deliver an extraordinary and unique service to our beneficiaries when they need us.

You will work closely with Case Officers and the Casework Services Manager to meet the immediate needs of beneficiaries referred to the North East Team. 

Key responsibilities:

- On day-to-day basis you will be responsible for providing administrative support to the casework of the Area Team.
- Contact beneficiaries directly to ensure verification of service is obtained. This will include gathering, collating, and preparing required documentation from a beneficiary for grant giving and ensuring compliance with the organisations grants policy.
- You will also make appointments, external referrals, maintain diary management, which could include contact by telephone, emails, letters.
- Log and track informal and formal complaints.

The role is primarily homebased with occasional requirement to travel across North East depending on beneficiaries’ needs, training and meeting purposes.

Please be aware a full UK driving licence is required and the ability to travel throughout North East  is essential for this role. A DBS check will also be required.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays), pro rata, increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)

Contract type: Fixed-Term (initial 12-months, potential for extension)

Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.

 Location: Camden, London (Hybrid working - 1 or 2 days in the office per week) 

Salary: £32,000 pro rata, £25,600 per annum

 Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?

We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.

This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.

In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.

 You’ll also:

• Support HR administration and payroll processes
• Manage office contractors and supplies
• Provide excellent service to our tenants and shared workspace users
• Ensure good data management and GDPR compliance
• Assist the CEO and Head of Operations & Finance with admin and logistics
• Contribute to PSA operations and adapt flexibly to changing priorities

We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.

For full details of the role, please see the job description available here.

Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here. 

Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria.  If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying.  We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.

Interview will be held on 18th July

To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.