Learning and development manager jobs in north west leicestershire, greater london
Community Based/Home Working – West Midlands
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the West Midlands but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home covering the West Midlands, delivering both remote and face to face support, ideally you will be based in Staffordshire or Shropshire. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 23rd May 2025, 5.00pm. Interviews will be held on 9th – 10th June 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Hybrid - Farringdon, London/Home-based
Ref 6965
Closing Date: 18 May 2025
Save the Children UK has an exciting opportunity for a passionate and entrepreneurial individual with extensive commercial finance experience to join us as our Enterprise and Innovative Finance Associate where you will work within our Innovation Hive and with partners.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Enterprise and Innovative Finance Associate, you will play a key role in designing and delivering pioneering innovation projects across:
• Innovative finance (e.g., impact investment, access to finance, disaster risk financing)
• Enterprise development
• Commercial models
• Impact measurement and management (IMM) integration
• Advocacy to grow the Child-Lens Investment market
You'll collaborate with global teams, internal stakeholders, and cross-sector partners to push boundaries, identify market opportunities, and pilot scalable solutions. Your work will contribute to embedding a culture of innovation and partnership across Save the Children UK.
In this role, you will:
• Lead the design and delivery of high-impact innovation projects aligned with Save the Children Uk's mission
• Conduct market research and identify opportunities in emerging sectors and geographies
• Integrate data-driven impact frameworks into all initiatives
• Champion and advocate for the Child-Lens Investment market
• Support knowledge management and tool development for scalable innovation delivery
• Uphold and promote safeguarding standards in all areas of your work.
About you
To be successful, it is important that you have:
• Proven experience delivering projects in enterprise development and/or innovative finance (e.g., social impact investing, access to finance, disaster risk financing venture collaborations)
• Strong understanding of IMM frameworks and their application in mission-driven projects
• Excellent market analysis, data interpretation, and strategic communication skills
• Ability to work across geographies, teams, and sectors with a collaborative mindset
• Entrepreneurial thinking and the ability to collaborate in multidisciplinary teams
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 18th May
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Criminal Justice Team Leader Salary: £30,350 - £43,675 per annum Full Time, Permanent Located: Claverings Centre N9 0AH (On-site, with no option for hybrid working) Working Pattern: Monday to Friday 9am until 5pm Waythrough is a vibrant and growing charity with over 30 years' experience working with individuals, families and communities affected by health and social inequalities across the country with a focus on improving people’s wellbeing. Waythrough is one of England’s most successful home-grown charities. We have over 1,100 staff and around 100 volunteers providing services for over 20,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support and health, young people, and families’ services. As a Criminal Justice Team Leader you will lead and develop a team of criminal justice recovery workers, fostering a positive working environment and ensuring the delivery of a high-quality service. In this role, you will play a crucial part in the management of the day-to-day functioning and performance of the Criminal Justice Team, ensuring a positive working environment and the delivery of quality service. You will also support the Criminal Justice Manager in developing, delivering, monitoring, and improving processes, control systems, and work environments to meet quality requirements and contractual needs, including key performance indicators (KPIs). Furthermore, you will have the opportunity to line-manage a small team and provide support for their development. About you We are looking for the following.
**Please note we reserve the right to close this vacancy early if we receive excess applications for the position** The salary demonstrated shows the potential salary earnings within the role What can Waythrough offer you?
To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. Waythrough is an equal-opportunity employer. If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.
Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Within the role of Benefits & Financial Inclusion Officer you will be expected to:
- Achieve income maximisation including the completion of welfare benefits applications.
- Provide support and advice on money management signposting to specialist agencies when necessary.
- Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
- Complete welfare benefits mandatory reconsiderations and appeals.
- Advice concerning Universal Credit.
- Casework support with ongoing queries.
- Work collaboratively with both internal and external departments and partner agencies.
We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.
You
You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.
You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.
This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.
If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
No agencies please.
We’re looking for a self-directed and talented technologist who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Design for AI, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Technical AI Experiments to focus on driving forward this work in a number of different ways:
- Providing direct support to organisations and specific technical advice;
- Building a range of experiments and tools alongside the sector;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Create simple to use AI products and prototypes that meet the needs of the charity sector and their communities; being transparent about how the tools work to build understanding and confidence
- Contribute to the development of an ongoing AI strategy that aligns with CAST's mission and supports the digital transformation of social sector organisations;
- Alongside the Head of Design for AI, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Provide training, resources and expertise to social sector organisations to build their AI literacy and empower them to leverage AI technologies effectively through both direct coaching and via networks;
- Working with the wider CAST team, contribute to the ongoing development of ethical guidelines for AI use, ensuring compliance with legal standards and promoting responsible AI practices within the sector;
- Foster partnerships with technology experts, academic institutions, and other stakeholders to advance AI initiatives and share best practices for the sector;
- Stay abreast of emerging AI trends and technologies, assessing their potential impact on the social sector and identifying opportunities for innovation;
- Support the wider CAST team in developing their knowledge and skills on AI, and how we can use AI to best effect within our own work.
Skills and capabilities required
- Proven experience in a senior AI or technology leadership role, ideally with experience of the social sector;
- In-depth knowledge of AI technologies, including machine learning, natural language processing, and data analytics.
- Demonstrated ability to develop and execute strategic initiatives that drive technological adoption and innovation.
- Strong understanding of ethical considerations and regulatory requirements related to AI technology.
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year pro rata, plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Support Worker to join our Learning Disabilities service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The shifts for this role are Monday - Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customer's practical assistance where they have not yet developed the skills
Participate in the support planning and risk management. Enable customers to make full use of community facilities by providing support as directed
Enable customers to make full use of leisure and learning-based opportunities in the service as well as in the community by providing support as directed e.g. Gym, swimming and visiting various public amenities
Supporting customers in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from/in partnership with external healthcare professionals
Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
Providing support around personal care and mobility as well as the moving and handling of customers with physical disabilities/wheelchair users
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
Experience in working with people with Learning Disabilities and Autism
Experience in PBS approach
Bengali speaking
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.
We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.
Key Responsibilities
The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:
Beneficiary support
· Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them
·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level
· Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed
· Interact with the beneficiaries in the morning
· Verbal and written handover to staff in the morning
Reporting and Compliance
· Use on call if needed in an emergency
· Ensure our monitoring system Lamplight is up to date
· Complete online training
· Gather data for monitoring and evaluation
Person Specification
The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.
Essential Skills and Experience:
· Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work
· Demonstrable experience of lone working in a similar environment
· Excellent organisational and time-management skills
· Strong communication skills, with the ability to present information clearly to other staff members
· IT literate
Desirable Skills and Experience:
· Evidence of trauma informed qualifications or experience
What We Offer
· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.
· A supportive and passionate team dedicated to creating lasting change.
· Opportunities for professional development through training and teaching.
· Therapy for staff
· Regular Supervision
Please submit a CV
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in their search for a Philanthropy Lead. The organisation goes above and beyond for everyone affected by pancreatic cancer. They bring more change through campaigning, more breakthroughs through research and more support through expert nurses.
This is a full-time, permanent role paying a salary of £56,256 per annum and the postholder will be working in a hybrid model from their offices in London.
The Philanthropy Lead will be leading the development and delivery of the philanthropy growth strategy. You will work with senior leadership, Trustees and senior volunteers to build meaningful relationships, cultivate 6-7 figure gifts and deliver an excellent stewardship experience.
They are looking for candidates with proven experience as a philanthropy fundraiser, with a strong track record of securing 6-figure gifts from philanthropic supporters. You will also have demonstrable experience of developing the skills of a fundraising team and of building and delivering a major donor fundraising growth strategy.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Join Birthrights as Our New CEO!
Location: Remote (UK-based). Must be prepared to travel to London and other UK locations for frequent meetings with staff, funders and stakeholders.
Salary: £70,000 to £75,000 per annum, dependent on experience
Why Join Us?
- Impact: Make a real difference in the lives of women, birthing people and families.
- Flexibility: We offer flexible working arrangements, including remote work and compressed hours.
- Culture: Join a kind, progressive, and inclusive team dedicated to respectful care during pregnancy and childbirth.
- Growth: Be part of an organisation with ambitious plans for growth and innovation.
About Birthrights: Birthrights is the UK's leading authority on the rights of women and birthing people during pregnancy and birth in the UK. Our work is critical to not only transforming the experiences and outcomes for individuals but also in shifting wider policy, practice and systems. We champion respectful care during pregnancy and childbirth, ensuring that all women are treated with dignity and humanity. Our work is grounded in the belief that every woman has the right to make informed choices about her care and to be supported in those choices.
The Role: Are you passionate about making a difference in the lives of women and birthing people? Do you thrive in a collaborative and supportive environment? Birthrights is looking for a dynamic and compassionate CEO to lead our dedicated team. This is a unique opportunity to drive change, advocate for birth rights, and work alongside a group of passionate individuals committed to our cause.
Key Responsibilities:
- Leadership: Provide compassionate and bold leadership to a remote-working team, fostering a collaborative and supportive culture.
- Strategic Vision: With the Board and staff, refine and lead the successful implementation of the organisation's strategic and operational plans.
- Influencing: Lead creative and bold external campaigns, policy development, and influencing efforts to advance birth rights.
- Financial Management: Oversee financial operations, ensuring sustainability and growth.
- Fundraising and Business Development: Oversee the fundraising efforts and business development initiatives to support Birthrights' mission.
- Board Collaboration: Work closely with the board to shape and implement strategic goals.
Person Specification:
- Essential:
- Background in the charity sector.
- Genuine passion for Birthrights' cause.
- Strong people management skills.
- High emotional intelligence (EQ).
- Competence in financial management.
- Skills in business development and fundraising.
- Excellent communication skills.
- Ability to work closely with the board.
- Strategic and radical leadership skills
- Ability to oversee delivery of policy and programmes to drive impact aligned with organisational strategy and principles
- Ability to build relationships and foster strong collaborative partnerships
- Ability to lead courageously
- Desirable:
- Lived experience of birth or professional experience in maternity care or significant involvement in campaigning or representing people's rights.
- Experience in policy development and influencing.
- Experience in leading bold external campaigns.
- Experience managing remote working or hybrid teams of part-time staff
- Experience of community power building and working as part of movements for change
Our Team: At Birthrights, we believe in the power of collaboration and teamwork. Our team is close-knit, passionate, and dedicated to making a positive impact. We work remotely but stay connected through regular meetings and touchpoints, ensuring that everyone feels supported and valued. We are committed to fostering a culture of kindness, inclusivity, and mutual respect.
Equity, Diversity and inclusion: Birthrights is committed to diversity, equity and inclusion in our organisation and our external work. We know that diversity in all its forms brings more perspectives, experiences and knowledge, and it makes us a better, stronger organisation.
As an organisation, our employees have recently trained with the Queer Birth Club on LGBTQ+ competency and have undertaken extensive training with JMB Consulting on anti-racism.
We are using positive action in our recruitment as part of our commitment to EDI. This means we are actively seeking candidates from under-represented groups (people of colour, women, LGBTQ+, disabled people, socioeconomic background). If two candidates are equally qualified for the role, we will appoint the candidate with this background under the provisions of the Equality Act 2010. Please let us know if you require reasonable adjustments so we can accommodate your needs.
How to Apply: If you are passionate about advocating for birth rights and have the skills and experience to lead our organisation, we would love to hear from you. Please submit your CV to and we will forward you the candidate pack.
Webinar: Join our informational webinar on Thursday 22 May, 12.30 - 1.30 to learn more about the role. The registration link is in the candidate pack.
Application Deadline: Please submit your application by 5.00pm on Monday 9th June, 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Editor
c. £30,000
Hybrid Working – minimum 2 days per week in London office
The Talent Set is delighted to be working with a leading international membership organisation that supports professionals in a highly specialised area of legal and financial planning. Renowned for its commitment to education, professional standards, the organisation represents a global network of practitioners who advise families on complex and sensitive matters relating to future planning. We are currently supporting them in the search for an Assistant Editor to join their dynamic Communications Directorate. Working closely with the Managing Editor and Graphic Designer, the Assistant Editor will be involved in the full editorial process, including managing submissions, editing content, coordinating with authors, and supporting publication across digital platforms. This is a fantastic opportunity for a detail-oriented editorial professional looking to contribute to high-quality publications in a meaningful and globally impactful field.
Key Responsibilities:
- Assist in the end-to-end production of two core digital publications, including copy-editing, proofreading, and preparing content for online publication, ensuring high editorial standards are consistently met.
- Act as a key point of contact for contributors, authors, and internal stakeholders, managing communications to ensure smooth collaboration and timely content delivery.
- Upload, tag, and maintain editorial content on the publications’ website using a CMS, ensuring pages are accurate, up-to-date, and optimised for engagement.
- Manage the production and distribution of publication newsletters through Marketing Cloud, ensuring content is timely, relevant, and aligned with audience needs.
- Support content strategy by compiling and writing regular features, such as society news pages, and reporting on website and newsletter analytics to inform future content development.
- Work closely with the Managing Editor and Graphic Designer on daily editorial operations, including organising editorial board meetings and maintaining publication schedules, to ensure the smooth delivery of both publications.
Person Specification:
- Excellent writing, sub-editing, and proofreading skills, with a keen eye for detail and a strong command of grammar and style.
- Highly organised with strong time-management abilities, capable of managing multiple deadlines and editorial tasks simultaneously.
- Collaborative team player with proven experience working effectively across departments and with external stakeholders to produce cohesive and high-quality publications.
- An interest in legal, tax, or financial content or the ability to learn and quick to grasp complex or technical subject matter.
- Strong digital publishing skills, with familiarity in CMS platforms, SEO principles, and analytics tools to support online content optimisation.
- Self-starter with initiative and adaptability, able to work independently in a fast-paced environment and respond flexibly to changing editorial priorities.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Salary £50,000 per annum | Full-time or part-time considered (minimum 3 days / 21 hours per week) | Secondments are also welcome | Fixed Term Contract to March 2026 with possibility of extension
Hybrid work model involving home and weekly office-based working in Bethnal Green.
Do you want to be at the forefront of national reforms improving access to justice for sexual violence survivors?
Women and Girls Network (WGN) and Centre for Women’s Justice (CWJ) are seeking a motivated and experienced lawyer with feminist values who will lead on this ground-breaking work.
The successful applicant will work as part of WGN, supporting survivors of sexual violence to access high quality legal advice relating to their rights as survivors of sexual violence within the criminal justice system, challenging unjust decision-making and disproportionate data requests that violate privacy rights, and increasing the legal awareness of WGN team members by developing and delivering training.
About you
The ideal candidate will have a proven track record in criminal law or civil cases against public authorities, with a strong understanding of the impact of sexual and domestic violence. They will be self-motivated, highly organised, and capable of communicating complex legal matters clearly to diverse audiences. The candidate will also have a commitment to feminist principles and the values of WGN and CWJ, along with a deep dedication to challenging discrimination and supporting those affected by violence against women and children.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gender-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gender-based violence, whilst working towards a society free of gender-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gender-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gender-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
How to apply
Please visit our website for more information and to download an application form. Completed applications, equal opportunities monitoring forms and a copy of your CV should be submitted by 9am on Tuesday 27th May 2025.
Interviews are expected to take place on 10th June 2025, however, please note that dates may be subject to change.
Further Information
This post is subject to satisfactory references, DBS check, and social media check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement, and an Employee Assistance Programme. We also provide clinical supervision, access to an ongoing CPD programme, and the opportunity to work in a leading multi-cultural feminist organisation.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and and Global Majority women.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
Job Title: Head of Operations
Location: Head Office Camden and different project locations - London
Salary: £48,847 - £55,165
Hours: 37.5 per week (Participation in on call rota - currently once every 7 weeks)
Contract: Permanent
Closing Date: 23 May 2025
Interview Dates: 3 June 2025 (online) and 2nd round 10th June (at the Head Office)
(Please note successful candidates are usually appointed at bottom of relevant band)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Operations at Solace.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Role
This role is part of the operational senior leadership team. You will lead on a portfolio of services, providing effective leadership and support to service managers who report into you. You will have a key role in ensuring quality of service, contractual and financial compliance. As well as operational leadership you will have input into organisation wide strategic planning, service development and decision making.
About You
We are looking for an experienced leader with an excellent track record of quality service provision. You will have an in depth understanding of the impact and causes of different forms of Violence Against Women and Girls (VAWG). Our ideal candidate will be someone who can effectively hold and manage complex issues, is comfortable with assessment and management of risk. You will be an adaptable and effective team player who is able to switch tasks and lead on areas of work they may not always have prior experience of. Key to Solace’s success are being able to build effective relationships with others including those who fund and commission our work and partners whom we work with to deliver high quality services.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. .
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
· Flexible working
· Focus on learning and development (internal career progression and training)
· Generous holiday entitlement
· Employer pension contribution
· Family-friendly leave and enhanced maternity pay
· Access to Inclusion Networks
· Daily clinical debriefing
· Employee Assistance Programme providing free 24/7 support and advice
· Employee Benefits Platform offering staff discounts, benefits and savings
· Flow & Restore yoga classes
· Meditation sessions
· Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
· Values, Behaviours & Competencies
· Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
About the In Patient Unit team:
Is care at your core? It is at ours. Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We support our clinical staff to be the difference in these precious days. With outstanding patient to carer ratios. With time to build valued relationships with your patients, their families, and friends.
The secret to our CQC ‘outstanding’ rating is humble. We care for our carers. We’re ambitious - blazing new trails in end of life care - and supporting the ambitions of our nurses with on-site training and qualifications. We’re small enough to value each individual and big enough to help nurture your career goals. You’ll be part of a great team of experienced professionals to learn from and learn with, delivering care you can take pride in.
About the role:
We are looking for nurses with exceptional communication and interpersonal skills to join our team. You will work closely with the Clinical Leads to ensure more people achieve a peaceful and comfortable death in their preferred place of care.
We offer a flexible approach to rostering and we will consider part-time applications; early, late, twilight shifts are available, however please note that night shifts are currently a mandatory requirement of the position (usually 2-3 per month pro rata). This role will cover Monday - Sunday working.
About You:
You’re a true team player, with excellent communication skills and a compassionate approach to care. You’ll be motivated to provide outstanding patient care using your holistic assessment skills, whilst liaising closely with other members of the multidisciplinary team.
Perhaps you have similar experience in palliative or end of life care, or you have transferrable skills gained in intensive or elderly care and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- clinical supervision (regular and we ensure its protected time)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to Blue Light Card discount card
- access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
- in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you want to be part of our outstanding multi professional team then please do not hesitate to contact us!
Please note applications will be reviewed upon submission, and candidates may be contacted about interviews in advance of the specified dates.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.
The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.
Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.
How to Apply
To apply for the post, please email your CV with a detailed statement of no more than 1000 words to demonstrating how you meet the Person Specification Criteria and Specific Details section. You must cover all sections of the Specification in the same order.
Candidates must have the right to work in the UK without sponsorship and employment will be subject to DBS clearance. This role is not open for Job Share
Closing date for applications:
Applications will be reviewed, and interviews offered on a rolling basis until the position is filled. Shortlisted candidates will be initially contacted by email. If you have not received a response within 7 days of submission, please assume your application was un
The client requests no contact from agencies or media sales.