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As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.
We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.
If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Manager role by: 12pm (noon) on 13th April.
The client requests no contact from agencies or media sales.
£42,479 - £49,976 (dependent on experience)
Hybrid (Poole) or Home Based
Ref: 20668
About us
At the RNLI, our mission is simple but powerful: to save lives at sea. Every role plays its part in making that happen — including this one. If you’re passionate about creating meaningful partnerships and using digital channels for good, this could be your next step.
About the role
As our Influencer Manager, you’ll lead the way in helping us reach new audiences through trusted, authentic voices. You’ll work with teams across the RNLI to deliver campaigns that inspire support, encourage safe behaviour around the coast and inland waters, and shine a light on the work of our crews and lifeguards.
From spotting the right influencers for a campaign, to shaping creative briefs, managing relationships, and protecting our reputation — you’ll play a key role in making sure our messages are clear, engaging, and aligned with our values.
What you’ll be doing
About you
You’ll thrive in this role if you’re someone who:
Why join us?
You’ll be part of a charity with a clear purpose and a proud heritage. You’ll work alongside dedicated colleagues and volunteers, all committed to making a lifesaving difference.
In return, we offer:
For more information and to apply, please visit our jobs page.
Closing date: 5 April 2026.
Interview date: w/c 20 April 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Join us at a pivotal moment for the education sector.
ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.
About ISBL
ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.
We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.
Introducing the Centre for Education Operational Excellence
The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.
It brings together three interconnected hubs:
Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.
About the Role
As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Stephen Morales, CEO, ISBL, outlining your motivation, suitability, and addressing:
1. What do you understand to be the priorities for this new initiative?
2. Why are you the right person to deliver this?
You will be informed whether you have been shortlisted by 12:00 noon on Friday 24 April 2026.
First-round interviews are expected to take place via Microsoft Teams on Wednesday 29 April 2026.
The client requests no contact from agencies or media sales.
Location: Flexible / Homeworking
Salary: Grade 5 - £37,739 per annum
Hours: Full time – 35 hours per week
Contract: Three years fixed term until end of March 2029
Closing date: Monday 6th April 2026 at 11:30pm
Do you have experience of developing and delivering tailored learning pathways and experience working with people facing multiple disadvantage or those that support them? If so, and you are looking for an exciting new career opportunity, then join Shelter as Learning Pathway Manager and you could soon be making a real difference to people affected by the housing emergency.
About the role
You will deliver activities to support the MHCLG’s National Workforce Programme, by supporting housing and homelessness teams in both the public and voluntary sector to develop knowledge and skills Learning Pathways. Some Pathways will be specific to a role and others will be focussed on developing organisational knowledge, but all will support the development of professional skills and knowledge for those working with people experiencing housing and homelessness problems in England, to improve outcomes. You will also design, coordinate, and deliver a range of conferences and good practice events to promote learning and innovation across the sector.
About you
You have proven experience in developing and managing tailored learning pathways and training programmes, including for housing and homelessness law and wider skills development, along with strong experience of working with people with multiple disadvantage and/or those who support them. You are able to develop and maintain partnerships across agencies to ensure the best client support and contribute to multiple agency projects, collaborating and sharing knowledge. Ideally, you are experienced in the homelessness sector or a related field, as well as having excellent skills in communication, IT and digital systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The role will be part of Shelter’s Services for Professionals team, who deliver a varied and interesting range of services such as training in housing and homelessness prevention, specialist debt casework, housing law advice, as well as bespoke projects to support frontline staff. All our services have the ultimate aim of achieving positive outcome for people with housing and homelessness problems.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Senior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:
Work with National Malaria Control Programmes (NMCPs) and distribution partners
Work with AMF’s independent monitoring partners
Further information
The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions.
More specifically, they will manage the distributions through the following stages
1. Pre agreement
Establishing the funding gap
Establishing the net need, malaria burden, insecticide resistance data
Working with the Ministry of Health to negotiate and put in place an agreement for the programme
2. Net procurement
Working with AMF’s procurement lead to order nets in time for the distribution
3. Post-agreement
After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular
Digital data collection
5% verification
Net tracking
Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country
4. During the distribution
Track information coming from all partners
Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed
Account for all AMF nets
5. Post distribution
Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution
Share results with in-country partners and encourage appropriate actions to be taken
Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.
These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.
Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.
Characteristics of the successful candidate
We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
Excellent interpersonal skills to build and maintain strong working relationships
Strong analytical skills and be able to use Excel confidently
A self-starter who is highly organised with the ability to work independently and manage working time effectively
Strong project management skills and comfort handling meetings with senior staff
Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
An interest in driving down malaria rates through procedure changes and the use of technology
Fluent English
Of interest (but not required)
French language ability
Experience working on projects based in Africa or in international development
Malaria knowledge or background in malaria prevention or other global health campaigns
Other role details
Reporting to: Operations Director
Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.
The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.
Initial salary: £50,000 to £60,000
Note: the salary is based on a UK-based person and may be adjusted depending on location
Company contributed pension scheme
25 holiday days per year + bank holidays
This is a full-time role
Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.
Applying
Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps
Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.
The client requests no contact from agencies or media sales.
Make a difference. Protect children’s rights. Strengthen trust.
NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service.
This is a senior and influential position – ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what’s right. If you want your work to have genuine social impact, this is the role for you.
About the role
As our Compliance Manager, you will lead and embed a proactive, prevention focused approach to compliance, governance, and ethical risk management across NYAS. The role can be homebased depending on location, but monthly travel to NYAS offices will be required.
You will:
This role is essential in protecting NYAS, strengthening public trust, and ensuring that everything we do is safe, accountable, and ethically grounded.
About you
You will bring:
Why NYAS?
At NYAS, you’ll join a passionate, supportive team working toward an important cause. We are committed to helping you succeed and are proud to offer:
We welcome every voice
NYAS is proudly committed to equality, diversity, and inclusion. We value the unique experiences and perspectives that every individual brings. We actively welcome applications from people of all backgrounds, including those with lived experience of the care system, minoritised ethnic groups, disabled applicants, LGBTQ+ applicants, and anyone who can help us broaden our thinking and deepen our impact.
We are a Disability Confident Employer, and we will make reasonable adjustments at any stage of the recruitment process.
Ready to make a difference?
If you are motivated by purpose, take pride in high quality governance, and want to help shape a resilient, ethical charity that protects children’s voices and rights, we would love to hear from you.
Apply today and help us continue making a lasting impact.
Interviews will be held on 21st and 22nd April 2026. Please indicate if you have a preference in your application.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
Account Management
Pipeline, Targets & Performance
Marketing & Promotion
Delivery Coordination
Team Leadership & Development
Person Specification
Essential Criteria
Desirable Criteria
Values and Approach
We are looking for someone who:
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
What you’ll bring
Essential
Desirable
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Professional Standards Education Officer (PSEO)
£24,000 pa plus excellent benefits (£40,000 FTE)
Part-time, 3 days per week
Hybrid - mostly online working from home
Are you an experienced acupuncture practitioner interested in joining the BAcC staff team in a key role that will help protect both practising acupuncturists and the public?
The Professional Standards Education Officer (PSEO) will be at the forefront of supporting BAcC members to work safely and manage the risks of their practice. You will also have a great positive impact on public protection and fostering trust across UK and global institutions in the practice of acupuncture.
This will be a varied role, involving all stages of developing and updating policy and communicating it to the membership. You will work as part of our wonderful team, alongside our Safe Practice Officer, Research and Policy Manager, and our Professional Conduct Officers. You will also act as a link with the BAcC’s insurer in-house risk and legal support and connect to professionals across other UK healthcare regulators.
As the Secretary to the Education Committee, you will support the BAcC’s newly integrated education and accreditation function and assist the Chair and committee in guiding the future of acupuncture accreditation in the UK.
It is anticipated that your time will be split approximately two days per week in the risk management and safe practice support role, and one day per week in the education support role. These two functions have great synergy; you will facilitate the key connection between the BAcC and college accreditation by transmitting risk mitigation strategies and taking college feedback on new risks to update policy.
The work will be varied and interesting and, most importantly, you will be able to make a huge and tangible difference to the community. It is an exciting time right now at the BAcC as we are transforming the way we work. We are moving from a passive repository of safe practice information to an evolving, active support service for members where they need it most. The work you do in this role will not only help other acupuncturists navigate difficult situations and avoid complaints, but it will enable them to be fully protected in the rare event that a claim or complaint comes in.
We seek candidates with:
Essential skills
· strong written communication skills to simplify complex risk information and produce engaging content
· the ability to work independently, prioritise workload, and manage your own schedule in a mostly home-based role
Desirable skills
· experience in the provision of education at QAA level 6 or higher (including teaching or college administration)
· first-hand experience as a practitioner of acupuncture
Please see the attached Candidate Pack for the full job description.
Closing date: 12pm on 7 April 2026
Interviews will be held on 23 April 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
What you’ll bring to the role
Personal qualities
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Data Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Data Manager
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please Note: You will not be eligible to apply unless you hold the L2 Award in Instructing Cycle Training and have worked for 5 years in cycle training. If you do not hold this qualification your application will automatically rejected.
We expect to hold interviews on either 10th or 13th April but we may do rolling interviews.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
Supervise and support staff, promoting professional development and wellbeing.
Contribute to financial management, including budgeting and annual reporting.
Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
Support fundraising initiatives to sustain and expand our services.
Support fundraising initiatives to sustain and expand our services.
Ensure effective monitoring, evaluation, and recording of project outcomes.
Stay up-to-date with national and local mental health policies, initiatives, and best practice.
Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
Has experience in operational management and staff supervision.
Is skilled in financial management and resource planning.
Understands mental health and/or addiction services, or has a strong commitment to learning.
Communicates effectively and can build strong partnerships.
Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
We’re looking for an inspiring and forward‑thinking Unit Manager who puts patients at the heart of every decision and empowers the team to do the same.
In this role, you’ll provide confident, compassionate operational leadership to our Inpatient Unit, guiding a skilled and dedicated team to deliver holistic, high‑quality palliative care to patients and their families.
As a key member of the Inpatient Unit Senior Management Team, you’ll work closely with the Head of Inpatient Services and Nurse Consultant to shape a positive, high‑performing culture rooted in our CORE values and a shared commitment to excellence.
Main duties of the job
Working for your organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
Confident, adaptable, and highly organised, with exceptional attention to detail
Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
Able to prioritise your own workload and that of your team
Reliable in meeting deadlines and maintaining consistently high standards of work
Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
Willingness to travel occasionally if required
Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
A recognised project management qualification or equivalent practical experience
Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
Experience representing and communicating with senior stakeholders and decision-makers internally and externally
Experience in operational, financial, and business planning, including budget management and monitoring
Understanding of accessible communications, brand consistency, key messaging, and reputation management
Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
Project management experience within teaching and learning environments, including e-learning development or delivery
Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
Experience working in the non-profit or charitable sector
Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
Knowledge or experience in health and social care, mental health, or suicide prevention
Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
Awareness of marketing and promoting training courses
Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
Learning and development opportunities
A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.


