Learning and development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.
This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.
You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.
ole purpose
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To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat
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Deliver Financial Capability and Income Maximisation advice to clients
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Support Clients to understand the benefits systems and application processes
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To share responsibility for compliance with Projects, targets and requirements.
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Ensure high quality standards are met and that data is captured and recorded accurately.
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To work effectively with other partners and stakeholders to deliver a seamless service to clients
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Undertake service delivery at Outreach venues across the city as required.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat
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Conduct initial assessments to understand clients' needs and identify the key issues.
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Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.
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Explain complex information clearly and concisely, ensuring clients understand their options.
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Assist clients in exploring different solutions and making informed decisions.
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Liaise with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Comply with all organizational policies, procedures, and guidelines in the performance of all duties
Research and campaigns
● Assist with research and campaigns work by providing information about clients' circumstances.
● Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
● Monitor service provision to ensure that it reaches the widest possible client group.
● Alert other staff to local and national issues.
Essential Skills & Experience:
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Proven experience in providing high-quality advice and support to clients.
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Ability to explain complex information clearly and concisely
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Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.
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Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.
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Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.
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Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.
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Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.
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Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.
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A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.
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A strong work ethic and a proven ability to adapt to changing priorities and targets
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Understanding of welfare rights and benefits
In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
This is an exciting time to join Girls Not Brides as we are currently in the process of reviewing our strategy for the next 5 years. The Senior Officer- Executive Office plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer. This position is central to the smooth functioning of the CEO’s office, enabling the CEO to focus on leading the organisation effectively and with impact. The ideal candidate will be proactive, exceptionally organised, discreet, and able to anticipate needs in a fast-paced and dynamic environment.
In addition to supporting the CEO directly, the Senior Officer- Executive Office will also play a key role in facilitating the CEO’s engagement with the Senior Leadership Team and the Board of Trustees. This includes contributing to strategic planning, project coordination, internal communications, and leadership governance processes.
ABOUT YOU
We are seeking a Senior Officer- Executive Office with strong experience supporting CEOs, senior leaders and Boards. You will be proactive and independent: an instinctive problem-solver with experience in designing and deploying easy-to-use systems and processes to support effective communication and project delivery within and beyond senior leadership, the Board, and wider team members.
You will support leadership to prioritise projects and tasks in a complex, fast-paced environment. This role requires sound judgement, excellent communication skills, and the ability to manage sensitive information with professionalism and confidence. You will be motivated by the mission of Girls Not Brides and dedicated to working within a diverse team.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Strategic and Project Management
- Assist the CEO in tracking strategic priorities and ensuring deadlines are met.
- Support key projects or initiatives driven by the CEO and the SLT office, including special assignments or donor/stakeholder engagement for example supporting development and coordination of end child marriage Global leaders Forum.
- Provide oversight of internal and external communications requiring the CEO's input or signature.
External Engagement and Relationship Management
- Work closely with the External Engagement team to support and enhance the CEO’s external profile, including media, public appearances, keynotes, and thought leadership opportunities.
- Manage and update the CEO’s social media handles (e.g., LinkedIn, Twitter/X), in coordination with the Communications team, to reflect the strategic positioning of the organisation.
- Monitor media and public engagement metrics related to the CEO and propose content ideas aligned with organisational goals.
- Represent the CEO’s office in internal and external engagements with professionalism and confidentiality.
- Support the CEO’s participation in global forums, strategic partnerships, and high-level convenings.
Governance and Leadership Coordination
- In close collaboration with the Director of Operations and Finance, support the Board recruitment process, including conducting due diligence, managing conflict of interest declarations, and ensuring robust compliance and documentation.
- Lead the planning and coordination of induction and onboarding for new Board members, including the facilitation of any required training such as safeguarding, governance responsibilities, and organisational policies.
- Support the review and update of the organisation’s Articles of Association, working in liaison with legal counsel to ensure compliance with regulatory requirements and alignment with organisational priorities
- Liaise with SLT members to ensure the effective delivery of Board and Committee meetings, including preparing high-quality papers and presentations, maintaining records, tracking actions, and supporting timely follow-up.
- Provide executive support to the CEO, including coordinating AMT, SLT and Board meetings, minute-taking, managing follow-ups, and ensuring team-wide communication flows smoothly.
Executive Support
- Act as both a gatekeeper and gateway to the CEO, exercising sound judgment in managing access and prioritising engagements, while nurturing trusted relationships with internal and external stakeholders to ensure alignment, efficiency, and strategic connectivity.
- Ensure the CEO is well-prepared for meetings by providing timely and accurate briefings, agendas, relevant materials.
- Liaise with internal teams and external stakeholders to coordinate meetings, events, and engagements involving the CEO.
- Manage the CEO’s global travel, events and calendars.
- Manage CEO expenses and budget-related documentation and ensure accurate financial tracking for the CEO’s office.
Internal communications
- Lead on the delivery of internal communications to all team members, gathering inputs and updates from all teams and producing a regular internal staff newsletter
- Working with other teams, support the coordination and delivery of team-wide convenings and events.
PERSON SPECIFICATION
Essential experience
- A minimum of 7 years extensive professional experience in a similar role working directly with a high-performing leadership team and Board.
- Significant experience managing Board and governance processes, documentation, and communication flows.
- Strong track record in internal communications processes for diverse, multi-cultural teams.
- Advanced level in Word, Excel, PowerPoint and Outlook.
- Exceptional and demonstratable experience with or knowledge of project management tools/ software and management systems and procedures.
- Strong ability to be proactive and take initiative.
Essential skills and knowledge
- High level of professionalism, integrity and confidentiality in handling sensitive information and in compliance with GDPR.
- Exceptional interpersonal and written communication skills, with strong copyediting and an ability to write concisely for diverse audiences.
- Highly organised, with excellent time management, strong work ethic and attention to detail in order to meet deadlines.
- Strong problem-solving skills, an instinct to assist others, and the ability to work proactively and independently.
- Proven ability to work calmly and flexibly within a busy environment, multitask, and to adjust quickly when priorities change.
- Strong knowledge of UK Charity Commission guidance and requirements for non-profit Boards and governance.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews will commence on 19th and 20th August.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 28 July 2025
Ref 7128
Save the Children UK has an exciting opportunity for a dedicated individual with extensive IT support experience to join us as our 2nd Line Analyst, where you will work with end users and cross-functional teams to deliver outstanding, user-focused technical support and ensure IT systems operate effectively to support the organisation's mission.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As 2nd Line Analyst, you will act as a key face of the Digital, Data and Technology (DDaT) team, delivering proactive technical support to our users, primarily in person at our UK offices. You'll ensure services and systems are fully functional, troubleshoot complex issues, and support the wider delivery of reliable and secure digital services. You will work closely with the Service Desk, Operations, and Development teams, using ITIL methodologies and user-centric thinking to manage incidents, requests, and problems with professionalism and care.
In this role, you will:
• Provide timely and effective 2nd line technical support for hardware, software, and mobile devices, prioritising requests and managing conflicts as needed.
• Troubleshoot and resolve issues across multiple platforms including Windows, macOS, and Linux, as well as enterprise applications such as Microsoft 365.
• Maintain, configure and install end-user devices, peripherals, and related systems, ensuring smooth onboarding and offboarding processes.
• Manage IT assets and maintain accurate hardware/software inventory documentation, supporting audits and lifecycle management.
• Work closely with internal stakeholders and external suppliers to resolve incidents and ensure service continuity.
• Help promote user awareness and understanding of DDaT services, supporting training and documentation alongside the IT Trainer.
About You
To be successful, it is important that you have:
• Significant experience providing 1st and/or 2nd line technical support in an ITIL environment.
• Strong diagnostic and troubleshooting skills across hardware, operating systems (Windows/macOS), and enterprise applications.
• Working knowledge of tools such as SCCM, Intune, and Microsoft 365, and familiarity with networking fundamentals (IP/DNS/DHCP/VPN).
• Excellent communication and interpersonal skills, with a customer-focused mindset and ability to explain technical concepts to non-technical users.
• Experience managing IT assets and contributing to service documentation and improvements.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
On-site – This role will be based at our office in London (Farringdon) but you may occasionally be able to work from home.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We're looking for a kind, compassionate and resilient Support Worker to join our Barnsley Street Project in Bethnal Green, Tower Hamlets.
£18,725.20 per annum, working 26 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
The shift pattern for this role involves two 13-hour shifts per week (07:30-20:30), including Wednesdays.
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Experience working in a mental health setting or service.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Director of Income and Engagement your responsibilities would include: -
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Lead, inspire and manage an integrated Income, Data and Communications Team to diversify and increase income to reach and engage more carers.
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Drive a substantial increase in voluntary income and the charity’s supporter base.
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Lead on communications and campaigns to support delivery of the charity’s strategy.
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Take an active role as a member of Carers First Leadership Team to shape and implement the charity’s strategy and unlock the whole organisation’s potential.
About you
To be successful in this role you will need -
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Experience in strategic planning with an ability to produce and deliver creative and impactful income generation and communications plans with targets and measures.
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Demonstrable achievements in planning and delivering significant income growth within a charity, from a diverse range of sources, including trusts and foundations, community fundraising, individual giving, major donors, legacies and corporate partnerships.
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Demonstrable experience in writing compelling, robust and evidence-based proposals and cases for support for funders.
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Extensive experience of planning and delivering national and local communications/marketing tailored to key audiences, across multiple channels, to increase reach and engagement with key audiences.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First can offer you
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 8 August 2025. There will be a two-stage process.
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: Informal online meeting with the Chief Executive to discuss their application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.
Following the informal meeting, candidates will be short-listed and successful candidates will be invited to Stage 2:
Stage 2: Week commencing 18 August 2025 - formal face-to-face interview in London. As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Are you a highly organised, reliable, and calm administrator?
We are looking for a full time 35hrs per week, proactive Team Administrator to play a key role in keeping Lupus UK running smoothly by providing vital support across all teams and functions. If you are someone who can confidently manage multiple tasks and priorities, enjoys working in a collaborative environment, this role could be perfect for you.
About the role:
You will provide high quality administrative support across all departments to help ensure the smooth day to day running of our office and operations. This includes being the first point of contact for incoming telephone calls, organising meetings, supporting with event logistics, and maintaining effective internal processes. The role requires strong organisational skills, attention to detail, and excellent communication.
This is a hybrid role, you will be based at our Romford head office three days a week, with two days working remotely.
What we are looking for:
· Proven experience in an administrative or office support role is essential.
· Strong organisational and time management skills, with the ability to prioritise and manage a varied workload.
· Excellent communication skills, both written and verbal.
· Proficiency in Microsoft Office (Outlook, Word, Excel).
· Comfortable handling sensitive and confidential information.
· Confident coordinating meetings and events, including logistics like booking venues and managing communications.
· Experience supporting senior leadership with diary and meeting coordination.
For a full list of duties and responsibilities, please see the attached job description.
Application Instructions
Please submit a CV (no more than three pages of A4) and covering letter with personal statement (no more than two pages of A4).
Your covering letter should explain why you are interested in the role and how you meet the person specification, with examples where possible (unless clearly shown in your CV)
Interviews will take place online on Tuesday 2nd September 2025.
Shortlisted candidates will then be invited to our Romford office for a second-stage informal meeting with SLT and meet staff.
The client requests no contact from agencies or media sales.
Job Title: Facilities Technician (Electrical Bias)
Location: Gilwell Park, Chingford, E4 7QW
Salary: £34,465 per annum (Band D, Level 3, incl. London weighting & market supplement)
Contract Type: Permanent, on-site role
Working Hours: 35 hours per week
About Us & The Role
Join our fast-paced, supportive Facilities team at Scouts HQ and help keep our buildings and estates running smoothly, enabling thousands of young people to enjoy life-changing adventures each year.
We’re looking for a skilled and motivated Facilities Technician with a strong electrical background who’s confident working across a wide range of maintenance tasks. From fault finding, modifications, new installation, and repairs to compliance checks and planned preventative maintenance, you’ll play a hands-on role in keeping our sites safe, functional, and fit for purpose.
What you’ll be doing as our Facilities Technician :
- Carrying out electrical installs, maintenance, testing, and fault diagnosis across sites
- Supporting general building & maintenance works (basic plumbing, carpentry, painting, etc.)
- Managing and prioritising tasks using our CAFM system
- Ensuring safety compliance across all work and documentation
- Collaborating with contractors and supporting projects and upgrades
What you’ll bring as our Facilities Technician:
- Experience with electrical systems (single/three phase, SWA, BS 7671)
- Good knowledge of H&S, compliance, and building maintenance standards
- A team player with strong initiative and a proactive, can-do attitude
- Comfortable using digital systems and interpreting technical documentation
- Physically fit and able to work outdoors and at height
18th Edition certifications and a driving license is required
This is a great opportunity to work in a varied, hands-on role with a highly skilled team, where no two days are the same and your work makes a real impact.
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role, and your department
- Double matching pension up to 10% of gross salary
- Family-friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Wednesday 30th July 2025
Interviews will be held in person, week commencing Monday 18th August 2025
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Strictly no agencies.
We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey.
£25,437.98 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
* Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
* Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
* Develop and maintain links with key agencies and service providers in the local community
* Empower customers to ensure they receive the benefits and services they are entitled to
* Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
* Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
* Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
* Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
* Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Work closely with the team and communicate openly
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We deliver STEP across the UK, through local partners in communities in person, and through our online programme – STEP Online.
We now have an opportunity for a remote Employment Advisor to join the STEP Online team. You will be working with participants, providing high quality 1:1 advice and guidance and delivering group employability workshops, with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.
You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in a second language (e.g. Cantonese, Dari, Farsi, Ukrainian) is desirable
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held week commencing 18th August
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity in a role to join our Fundraising team and support the amazing work of this new Charity in our 6th year of delivering a range of therapeutic services for young people and their parents and carers
We have a strong local reputation for excellence and high professional standards that we are very proud of, we work hard to place ourselves within multi agency teams around children and families to inform the systems on how to nurture and support those struggling with school and life.
We’re growing, having just moved into larger, more spacious purpose-built premises in Farnham to increase our capacity and meet the ever growing needs of young people and their families in the NE Hants / Surrey border area challenged by poor mental health and in need of timely and expert support, where Fundraising is now key to our future success.
We are currently strengthening our Fundraising Team and as manager you will be supported by a Grants administrator, contributing between 12 and 18 hrs p/w to maintain focus on identifying and achieving successful grants applications and Fundraising that delivers no less than £185k p/a, and significantly more to meet our growth aspirations.
We are looking for an experienced fundraiser who will have overall responsiblity for:-
• Writing funding proposals and submitting these to potential donors
• Preparing quarterly fundraising reports
• Identify and research potential funding opportunities from trusts, foundations, and grant-giving organisations
• Develop and write persuasive grant applications tailored to the requirements of each funding source
• Prepare budgets, proposals, and supporting documents for various grant sizes
• Cultivate and maintain relationships with funders, providing regular communication and reporting as needed
• Monitor and track the progress of grant applications, ensuring timely submission and follow-up
• Stay informed about the grant fundraising landscape and identify new funding prospects
• Contribute to the development and execution of the organisation's grants and funding strategy
For full Job Description details see attachments
Location: is flexible but applicants must be prepared to be in the office in Farnham with the rest of the Fundraising team and Director of Services at least half a day a week
What we offer
• Flexible working
• Opportunity to shape the role and input into fundraising strategy
• Paid holiday plus bank holidays
* Contribution to pension
* Free parking
To apply, please send a CV and covering letter to Sue Evans through the Charity Jobs Website.
Employment offers will be subject to two references, a basic DBS check and a right to work check.
The client requests no contact from agencies or media sales.
We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.
£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
What you'll bring:
Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Vibrance has an exciting opportunity for a HR Assistant to join our exceptional team in Bethnal Green.
This role incorporates hybrid working. A typical work week will involve 3 Days working from our Bethnal Green office or visiting projects and 2 days home working.
You will join us on a full-time, permanent contract (35 hours per week), and in return, you will receive a competitive salary of between £22,721 to £24,250 per annum plus benefits.
Vibrance is registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering and has the highest levels of integrity.
About the HR Assistant role:
Reporting directly to our HR advisor the post holder will work with and maintain a range of HR administration tasks including management of our Vibrance HR Information System, being the first line of contact for our system users.
You will help plan programs and processes designed to improve employee welfare. Liaising with payroll, Recruitment and Learning and development, you will assist to maintain vital employee records and ensure the smooth operation of the HR department.
Responsibilities as our HR Assistant:
- Supporting internal and external inquiries and requests related to the HR department
- Compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves
- Assisting with the documentation of employee compensation and benefits
- Supporting HR-related training programs, workshops and seminars
- Entering employee data into computer database
- Coordinating logistics for new hire orientations
- Writing and submitting reports on general HR activities
- Overseeing HR events and meetings and coordinating management-employee communications
- Being a part of the social media team
Skills and experience of our ideal HR Assistant:
- Working knowledge of HR functions and best practices
- Knowledge of employment law and human resources responsibilities
- Impeccable written and verbal communication skills
- Basic understanding of payroll practices
- Exceptional interpersonal skills
- Knowledge of computer applications and HR-specific software programs
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Hybrid Working
- Pension scheme
- Rewards and recognition for your service
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
To join us as our HR Assistant please click apply below.
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Philanthropy Officer. We are a small but high-performing team with big ambitions. You will support the stewardship of our Advisory Board and principle gift programme.
As a team player, you will work with colleagues across Private Partnerships and Philanthropy, Communications and UNHCR global.
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of working with major donors and be someone who is externally focused and enjoys developing relationships. You will have experience of working with a variety of stakeholders at different levels. A problem solver, you will have strong organisation skills and be a confident and clear communicator verbally and in writing as well as able to juggle multiple projects at once.
We welcome applicants from minority ethnic and protected groups. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply by completing our Application Form and submitting your CV.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Work closely with the Senior Advisor to steward donor relationship including Members of UK for UNHCR’s Advisory Board and principal gift prospects and donors. This will include:
- Supporting cultivation and stewardship. Involves working on account plans, preparing meeting briefings, writing of high-quality concept notes, proposals, reports, and other fundraising products.
- Supporting external Advisory Board members to develop and execute opportunities to raise the profile of UNHCR’s work. This may include researching, identifying and initiating new initiatives.
- Support with reporting back to the Advisory Board and regular stewardship ensuring the Board remains close to the charity and UNHCR – includes preparation of papers for quarterly Advisory Board meetings, monthly communications.
- Working with internal and external stakeholders to identify key networks and individuals capable of supporting UNHCR financially.
- Join portfolio meetings providing updates on the advisory board and relationships with key members.
- Supporting the coordination of the Intermediary Strategy to grow relationships with connectors in the private client sector and in collaboration with others.
- Support the Senior Advisor to maintain a focused new business pipeline.
- Support with management reporting, including keeping salesforce up to date for the portfolio and related KPI tracking.
- Other administration support with the portfolio
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working within a high value fundraising team, supporting on the development of high-quality communications such as reports and proposals.
- Some experience of cultivating external relationships across major donors.
- Experience of working with multiple stakeholders on high value fundraising projects.
- Experience of developing project plans for key projects, keeping to milestones and deadlines and working as part of a project team.
- Experience of supporting the development of stewardship plans.
Essential Skills/Knowledge
- Confident communicator with the ability to effectively influence internal and external stakeholders.
- Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
- Ability to act proactively to identify new prospects and fundraising opportunities.
- Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
- Good attention to detail and ability to proof-read a variety of texts.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis and emergencies.
- Understanding of donor journeys and the importance of strong cultivation and stewardship plans.
- Understanding of the differences in approach between major donors, trusts, corporates and UHNWs donors and prospects.
- Excellent stakeholder and relationship management skills.
- Experience of working in a fast -paced complex environment.
- A flexible team player with service-oriented and problem-solving attitude.
- Proficient in using Word, Excel, PowerPoint and Project.
- Working knowledge of fundraising databases.
Desirable Skills/Experience (not compulsory)
- Knowledge of international development or related subjects would be helpful, but are not essential
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the “Documents” section.
Closing date: 31 July 2025
Interviews date: Tentatively week of 11 August 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

