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Job Profile

Job Title:  Communications Specialist – South East

Directorate: Marketing, Fundraising and Communications

Reports To:  Regional Communications Manager

Matrix Reporting To:  None

Disclosure Check Level: None

Date created/last reviewed: April 2024

Overall Role Purpose

The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.

The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity

Key Responsibilities

· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.

· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.

· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.

· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns

· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.

· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories 

· Generate region-based stories and articles for corporate publications

· Manage creative agencies to help deliver national and regional campaigns

· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.

· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.

· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.

· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.

· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.

Breadth/Scope of Accountability

People Accountability

Number of Direct Reports: None

Number of Indirect Reports: None

Number of Volunteers Supervised: Up to 10

Financial Accountability

Annual Income Accountability: None

Assets Managed: None

Budget Accountability: Up to £10K

Application of this Job Profile

All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.

All employees must also:

· Comply with all organisational policies

· Promote the vision and values of the organisation

· Engage in continuous personal development

This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.

Working at Guide Dogs

As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.

Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.

Guide Dogs will require proof of identity and the right to work in the UK.

Person Specification

Education/Qualifications

Essential

· A degree or an equivalent level qualification or equivalent experience.

Job-Related Experience

Essential

· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.

· Proven experience of generating positive media coverage for a brand

· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives

Desirable

· Experience of working in the third sector.

· Previous brand management experience.

Knowledge

Essential

· Up to date with best practice and innovation in brand marketing, communications and digital

· Awareness and understanding of the current media landscape and what journalists are looking for today

· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.

Skills and Competencies

Essential

· Excellent written and communication skills, being able to adapt style to different channels or audiences.

· Excellent digital marketing skills.

· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently

· Able to give authoritative verbal advice and information on marketing, media and communications.

· Excellent organisational skills, working under pressure and to deadlines.

Behaviours

Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:

• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.

• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.

• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.

So, we: -

• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.

• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.

• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.

We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.

Safeguarding

If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:

· Appropriate motivation to work with vulnerable groups;

· Emotional awareness;

· Working within professional boundaries and self-awareness; and

· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.

Mobility

A flexible approach with a willingness to work outside of core hours and away from home when required.

We are delighted to be recruiting the first CEO for Young Southampton - a new partnership focused on making sure Southampton has the very best to offer all young people, and they can thrive in our city.

We’ll do that through collaboration - bringing together everyone with a passion for Southampton, and for children and young people. Together, we know we can make a huge difference.

As our first CEO, you’ll be shaping Young Southampton from the very start - working closely with our trustees, members and supporters to co-design and deliver an ambitious strategy.

We are seeking someone with passion, creativity and ambition - who can bring together the children and young people’s sector, our public sector partners, funders and businesses and children and young people themselves.

As a Project Coordinator at Mind of the Student, you’ll support the smooth planning and delivery of our mental health programmes in schools and the community. This role is ideal for someone early in their career with transferable experience from roles like sales, business support, education, customer service, or administration who’s now looking for meaningful work.

You’ll coordinate workshops, schedule sessions with schools and partners, manage enquiries, and ensure logistics run smoothly. You’ll also track programme progress, gather feedback, maintain accurate records, and support clear team communication. Strong organisation, attention to detail, and confidence using digital tools (email, spreadsheets, CRM systems) are essential.

We’re looking for someone proactive, dependable, and great at building relationships with school staff, partner organisations, parents, and volunteers. You’ll thrive in a busy environment, manage deadlines well, solve problems positively, and deliver high-quality work.

If you’re passionate about youth mental health and want to use your skills to make a real impact, we’d love to hear from you. This is a remote role with a monthly in-person team meeting in Romford, Essex.

Before applying, please read our Application Information Pack.

Good luck!

Terms & Conditions:

Location: Can be remote or based in London or Manchester. Must be able to regularly attend all day meetings in London and to travel extensively in England

Working hours: Part time – 3 days a week 

Contract: 12-month initial term with a view to extending 

Salary: £25029 per annum, actual salary (FTE £41705). If based in London: £27423 per annum, actual salary (FTE £45705, inclusive of London weighting) 

Benefits:

Pension: Aviva Stakeholder pension with a 5% employer contribution .

Annual leave: April to March - 30 days plus statutory bank holidays (18 days + pro-rated bank holidays for a 3-day week) we also have an additional 3 closure days between Christmas and New Year.

Other benefits: Eye-care vouchers, Cycle to Work Scheme, Employee discount platform, Clinical Supervision and Employee Assistance Programme.

Role Summary:  

We are building something bold: a collective of women and organisations working side by side to end the unjust, unsafe and unfair use of remand against women in the UK. We need a leader who is not only strategic and organised, but also deeply committed to the power of lived experience, coproduction, and intersectional feminist principles. 

This role is the backbone of the project. You’ll hold the threads that connect our members, supporting and championing women with lived experience of the criminal justice system, and ensure our collective voice is strong, united, and impactful. You’ll be guiding—not dictating—so that the project grows from the wisdom, creativity, and resilience of the women at its heart. 

If you’re ready to use your skills and passion to create real change, and you believe in leadership that listens, collaborates and disrupts the injustice of remand, this is the role for you.  

Women with lived experience are actively encouraged to apply for this role, if you do not think you meet all the criteria set out below but do believe you have transferable skills or relevant experience that would make you successful in this role, we would be happy to have an informal conversation with you, to arrange this, please proceed to the application portal for the contact details of Kate Fraser.

Key Responsibilities Areas:

1. Project management and coordination 
2. Coordination of the collective  
3. Partnerships and stakeholder engagement  
4. Communication  

For full description please download the recruitment pack.

In addition to the 50+ young people we see every day out our centre, New Horizon’s Outreach service works with young people on the streets and in the community. The team works pan London to deliver a youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regualr outreach shifts (early mornings and late evenings) across London aswell as supporting our clients in the day centre and developing a best practice approach to supporting young rough sleepers and the hidden homeless. 

• Permanent, full-time role in the Rough Sleeping Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Friday 24 October

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

The Admin Co-Ordinator plays a vital role in ensuring our Community Services run smoothly, allowing survivors and their loved ones to receive timely and vital support. You’ll help manage the process of accurately recording client data from the point of referral to closure, assist with audits, and support general facilities and operations management. You’ll also occasionally provide admin support to our prison-based programmes, facilitating consistent standards across all areas of our work. Through this work, you will directly advance our mission to break the silence and support healing for men affected by sexual harms. You’ll work closely with the Information & Data Manager and Senior Operations: Data Analyst and, as needed, the Executive Leadership Team, modelling our values of Transparency, Integrity, Understanding and Responsiveness in everything you do.

About You

We Are Survivors are looking for an organized and proactive individual who takes pride in accuracy and delivery. You can juggle priorities, communicate clearly both written and orally, and maintain strict confidentiality when handling sensitive information. You’re confident using the Microsoft Office Package. Specifically, Outlook, Word and Excel. You should ideally be comfortable working with databases to manage client information and assist with regular audits. You bring empathy and professionalism, and you live our values of Transparency, Integrity, Understanding and Responsiveness, helping create safe, inclusive spaces for clients and colleagues. Experience with minute-taking, facilities management, and working in confidential or VCSE settings is a bonus, as is an understanding of issues relating to male sexual harms.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· And a range of discount and benefit programmes.

How to Apply

Apply by sending your CV and a short supporting statement (max 2 page) 

In your supporting statement we want you to answer these two questions:

· How can your experience support male survivors to thrive?

· How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?

We reserve the right to interview and close the recruitment process early if satisfactory applicants.

By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting from skill, experience and ability before anything else.

Job Title: Business Manager (Parental Leave Cover)

Location: London

Remuneration: £68,000 - £78,000 depending on experience

Contract: Fixed Term 12 months

Start Date: 1st December 2025

Hours: Full-Time or Part-Time Pro Rata (5 or 4 days per week)

The Role

The Business Manager is a senior, cross-cutting role, working in close partnership with FILE’s Senior Leadership Team (SLT) to enable and enhance strategic alignment, organisational effectiveness, and cross-functional collaboration. This role balances strategic insight with operational excellence, ensuring the SLT works as effectively as possible while driving delivery on organisational priorities.

This is a highly facilitative, cross functional role requiring exceptional judgement, communication, and organisational skills. It operates with a birds-eye, systems level view of the organisation, acting as the connective tissue that keeps the SLT aligned. The role balances a forward-looking strategic perspective with hands on operational execution. The postholder will work across teams to identify challenges and opportunities, manage critical projects, facilitate decision-making, and champion a culture of transparency, collaboration, and accountability.

Key Responsibilities

1. Strategic Partner to Senior Leadership Team: Work with the SLT as a thought partner to drive clarity, alignment, and execution on organisational priorities, including planning cycles, workflow management, and organisational performance reviews.

2. Operational Leadership and Execution (SLT): Lead operational cadences (SLT meetings, offsites, quarterly reviews, and strategic planning sessions) and manage cross-functional initiatives and projects. In 2026 this will include supporting the development of FILE’s 2027-2030 organisational strategy.

3. Confidential & Complex Decision Support: Handle highly confidential issues such as legal, financial, or organisational change initiatives with discretion and maturity. Provide quality recommendations to support complex and confidential decision making.

4. Support Team Leadership & People Management: Manage, empower and develop the Executive Assistant team, ensuring strong support for the SLT and fostering a collaborative, high performing leadership culture.

5. Cross-Functional Coordination and Collaboration: Enable effective communication and coordination across teams, ensuring alignment and follow through on organisational priorities.

About you

We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they feel they meet all of the criteria. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.

· Confidential and Sensitive Information Handling - Deals with legal, financial and organisational issues at a sensitive level, requiring discretion and maturity. Autonomy is high, but final accountability rests with SLT/Executive Director.

· Project & Program Management - Manages cross-functional projects end to end coordinating stakeholders and reporting to SLT.

· Change & Risk management - Handles change initiatives and risks, providing recommendations. Requires high judgement, though execution shared with others.

· Team Leadership & People Management - Directly leads and manages a team of Executive Assistants.

· Strategic Thinking and Judgement - Acts as thought partner to SLT, anticipating issues and preparing options. Must balance strategic insight with operational detail.

· Collaboration & Stakeholder Management - Builds strong relationships with SLT and wider teams, ensuring alignment and transparency.

· Adaptability & Resilience - Works across strategy, operations and leadership, often shifting between priorities according to organisational need. Must thrive under pressure and complexity.

· Justice, Equity, Diversity & Inclusion - Helping embed JEDI principles into policies and practices and acting as a role model for inclusive behaviours.

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Location

We are advertising this role for candidates based (and with the right to work) in the UK.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are strategic, innovative and collaborative, and open to growing in line with the Foundation.

FILE is committed to challenging systemic injustice. Our ability to do so is strengthened by the diversity of our partners and staff. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We are actively working to create a culture where colleagues feel welcomed, heard and supported to succeed and thrive.

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offers a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare, enhanced maternity, paternity and shared parental leave, enhanced sick leave, flexibility working remotely and also abroad and a matching contribution to a pension scheme.

Applications

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will be closing on the 28th of October. 

Representation and Culture

FILE recognises the under-representation of historically marginalized communities and individuals in climate, nature and philanthropy spaces. We are committed to developing an organization that represents the world we are looking to protect and building a culture that supports such.

In doing so, FILE is committed to building policies and practices that ensure no current or prospective employee is discriminated based on disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

The main purpose of the post holder is to develop the capacity of new and existing Refugee and Migrant Community Organisations (RMCOs) in Islington and surrounding boroughs by providing high quality information, capacity building training and developmental support.  The post holder is expected to udnerstand the values and challenges of the voluntary sector.

The capacity building project has been running for 18 months, and will continue for another 18 months until 30 June 2027 where funding will end. Renewal of this employment contract beyond of this period is subject continuation of funding

Working within the Development and Outreach Department, (responsible for fundraising, marketing and communications) the Partnerships Team crafts and steward collaborations with companies and brands, in the UK and globally, to generate significant income, raise awareness of WDC brand and work and advocate for positive action.

The Partnerships manager:

- is responsible for developing and implementing a strategy, alongside the corporate engagement lead, to deliver an agreed annual income target, across charitable and trading activities and facilitate valuable in-kind support for WDC.

- is required to expertly research, develop, manage, and enhance relationships with new and existing partners across a diverse range of sectors.

- will be an adept communicator, capable of thinking on their feet, delivering inspiring pitches with authority and securing buy in from colleagues across WDC, and external stakeholders.

- will lead a varied and exciting area of fundraising, covering a diverse range of activities and opportunities which involves balancing the needs of WDC colleagues with external partners.

We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.

This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.

We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.

You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.

This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.

A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.

This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.